Telus

Telus Outage Report in Goulais River, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Goulais River, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Goulais River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Goulais River, Ontario 12/05/2025 04:00

December 05: Problems at Telus

Telus is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • unagi_of Governor_of_Unagi (@unagi_of) reported

    And yet again, here I sit losing time out of my life waiting to talk to someone, anyone about my service. $120/month for #internetservice that doesn't work. #IhateTelus @TELUS @TELUSsupport

  • Tyr07 Mike (@Tyr07) reported

    @TELUS I need a business account and static IPs, I literally have to go to Shaw even though I have telus residential service, because they can't book an appointment until my residential services are disconnected. Working from my home office, can't go for weeks without service.

  • Larry69812557 Larry (@Larry69812557) reported

    @jess_brandbloom Yes! same FN issues I had with Telus, picture cutting out and sound dropping WTF! You experts should have this figured out by now its 2021

  • GeneralDDay General_DDay (@GeneralDDay) reported

    @TELUS can you please fix your website. Im trying to change my optik package but all the site does is pin wheel

  • AndrewSGTobin Andrew Tobin (@AndrewSGTobin) reported

    @nucksaid That's weird, you're not the only one to have this problem. But it was on for me and others on SN 360, maybe Shaw vs Telus? I don't know very odd indeed

  • Jon_Lamont Jon Lamont (@Jon_Lamont) reported

    @Patrick_ORourke @joshmcconnell One time Telus called me and asked me to switch with a "special offer" since I was a Koodo customer, the offer was the same plan I had with Koodo but $10 more per month

  • GeordnRobertson Geordan Robertson (@GeordnRobertson) reported

    @TELUSsupport been on hold to get help for past 22 mins. Then just starting ringing. I let it ring for about 2 mins, then it just hangs up on me. It's Telus Support broken??

  • Simon818 Simon J (@Simon818) reported

    @serrebi 1. How do you have more than 50 MB up? I'm guessing Telus fiber. 2. I agree with this. I know people who would actually notice if something was uploading at 80 kbps. Plus, that's just more strain on wi-fi and so many people still have horrible ISP router modems.

  • NicESpurling Nicola Spurling (@NicESpurling) reported

    I then asked for verification that I was actually taking to Telus. I was provided with a phone number which, when Googled, shows up with links to Telus Support. The person called back from that number, which made the scam seem more legitimate.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @MaryKatharine @TELUS Never before have I seen someone use so many words to say absolutely nothing. Very fine CEO-speak there.