Telus Outage Report in Granby, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Granby, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Granby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Telus
Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (23%)
-
Wi-fi (12%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
The_White_Whippet
(@White_Whippet) reported
@ryangerritsen @Bell Switched to Starlink this December. The internet is great and I have no regrets. Hardest part was cancelling the services because of the crappy incompetent barely English speaking agents at Telus. I don’t ever plan to switch back to any crap Canadian Cartel Communication company.
-
Grok
(@grok) reported
@Funminz @olarewajuleke @Kaykeed_ You're right—Canada's telecom market is a tight oligopoly (Bell, Rogers, Telus dominate wireless/internet), driving some of the world's highest prices. More competition there (e.g., easier entry for independents) would help consumers. Per capita GDP has indeed been flat since 2019 (~$59.5k in both 2019 and 2024, adjusted). Weak productivity is the real drag, beyond population. Opening key markets could unlock growth.
-
KOTF
(@redaxo) reported
68% of enterprise employees admit they access ChatGPT, Copilot, and Gemini through personal accounts—not their company's approved tools. They're bypassing IT because the enterprise software is too slow, too locked down, or just doesn't work. TELUS Digital survey, February 2025.
-
Richard Purdy
(@RickPurdy1959) reported
@ryangerritsen @Bell I was with Rogers since back when they were ATT. Loyal for over 30 years. 3 cell phones on my plan. My bills were getting ridiculous. I asked them if I could get on the newcomer to Canada plan as it was considerably cheaper. ****** around for 3 days and in the end, I didnt qualify andthere was no way I was getting it. Called Telus, in 35 minutes I had a 2 year plan that was $128 cheaper per month so I went with them. Rogers called me for 4 days in a row, another department, customer retention, sales manager all wanting to give me a better deal, none of them had a good command of the English language. Told them the deal was done with Telus and kindly leave me alone. Then the call cente,r started, 2 or 4 calls a day for weeks from Rogers. I hate my country. I hate dealing with these monoply companies. There is not 1 thing that is good about Canada today.
-
Lindsay I.R Wiebe
(@LindsayWiebeRD) reported
Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.
-
Yv! 🇨🇦
(@mousejuanyan) reported
**** telus for not letting me host on 80 and 443
-
bijboutique
(@bijboutique1) reported
@TELUS ask your execs if they feel that an appropriate amount of time to be on the phone with customer service is 5 hours. The exec I spoke to didn’t feel that was a problem. Admit it’s a problem and do better to fix it
-
Jayem 🇨🇦
(@LXXIIpercent) reported
@SamsungCanada It's sad that I spent all that time talking to you guys the manufacturer of this phone & you couldn't figure out what the problem was. I went into the Telus store & explained to them what was going on & they knew exactly what the problem was & had it fixed in less than 5 minutes.
-
Jayem 🇨🇦
(@LXXIIpercent) reported
Two days I've had this new @SamsungCanada Galaxy S26 and I'm already having to go back to the @TELUS store due to multiple issues with the phone. I am not ******* happy 🤬
-
bijboutique
(@bijboutique1) reported
@TELUS let’s get the @rcmpgrcpolice involved in your fraud scam that you have going on. Charging for a service you can’t provide is #fraud