Telus

Telus Outage Report in Granby, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Granby, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Granby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Granby, Montérégie, Québec 01/15/2026 10:45

January 15: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kirsten__alyssa Kirsten Alyssa 🪴🤍 (@kirsten__alyssa) reported

    @KrawcH_ @TELUS I hate them lol. Finally done with their stupid company

  • DennisKoch10 Dennis Koch (@DennisKoch10) reported

    @Shawhelp @ShawInfo @TELUS MORE "Kyle": There is actually only $28.16 that's reaching 60 days. If you can clear this amount now, that would help you with past due days. Otherwise, you would need to pay the full $282.30 in 13 days. Of course, $300 in 3 days would totally cover it. You're a liar, Cindy.

  • harvey5454 Harvir 🇨🇦🏔️🌊 (@harvey5454) reported

    @TELUSsupport why do you guys not give us a call back option? I have stay on hold for an hour? And put my day on hold while i listen to this hot garbage that is telus music.

  • tavisrudd Tavis Rudd (@tavisrudd) reported

    @TELUSsupport very unhappy to realize my purefibre bill had jumped from 90 to 140 with no change in service or overages just a contract expiry which Telus didn't phone me to renew. 60min on hold today and loyalty won't refund. Consider me an ex-customer after 20+ years

  • BuresBlades Bure’s Roller Blades (@BuresBlades) reported

    @TELUSsupport Hey Telus, I have internet issues, have called three times this morning, but after prompts, it starts dialling someone to talk to and rings and rings and rings, then I get disconnected. It would be great to be able to chat to someone! Cheers

  • itsmealexmigz Engr. Alex Hernandez (@itsmealexmigz) reported

    @TELUS has the worst service for internet. I am a loyal customer for 4yrs, and then they take your line for a new client, leaving my family without net for 3days and it’s still counting I’ll change into another ISP if they won’t compensate us for the inconvenience they caused.

  • ThoughtsByMe6 @Thoughts_ByMe (@ThoughtsByMe6) reported

    @Telus you contracted out an ******* group of telemarketers. They called me back 3x after I politely declined any offers & hung up.. to tell me “to explain why” & “don’t hang up on me” ...if they call again, i WON’T be so nice this time. 🖕

  • cdcgroupinc Chris Davis (@cdcgroupinc) reported

    @ADT since you sold out to @TELUS your customer support is none existent. I had my key fob stolen tonight and waited nearly 3 hours to be told there is nothing you can do because "emergency support services" close at 8pm..how is that possible for people in an emergency situation

  • swdshmtbll ALEXA W (@swdshmtbll) reported

    If @TELUS calls me one more time asking me to get a phone plan with them I will cancel my home services and go with a different company completely. Literally being harassed. So ******* irritating.

  • kirsten__alyssa Kirsten Alyssa 🪴🤍 (@kirsten__alyssa) reported

    @chanter11 @TELUS I can’t pay online because I’m no longer a customer of theirs