Telus outages and service status in Grand Falls-Windsor, Newfoundland and Labrador

Problems in the last 24 hours in Grand Falls-Windsor, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grand Falls-Windsor, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ICE CANADA (@BenDaws22753025) reported 6 minutes ago

  @JustMeJamie64 @Rogers Kicked Telus to the curb last week, they asked why, I told them their installers who were contracted for 2.5 hrs came and did half *** job in 30 minutes while speaking Punjabi in my house. Then upon reaching out to customer service, more foreigners. No Telus No Timmies No Thanks.

• 
  XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported 7 minutes ago

  @Rogers sucks. Good job @TELUS @TempoBasketball

• 
  Garth Grimm (@grimm_garth) reported 7 minutes ago

  3 hours on the phone with tech support yesterday for a family member. He failed to mention moving the dsl cable from one port to a different one on the router. Service tech was here today and switched ports and fixed the issue. Do better @TELUS your customer service is a joke.

• 
  Michael (The Young Buck)🧢 (@YoungBuckFarms) reported 9 minutes ago

  How often does everyone else get calls from Telus, or another phone provider? Weekly? I just don't answer anymore. I always told them, don't bother me unless you can give me the same thing I have for less $ or a better plan for the same $. And no, I don't want a new damn phone

• 
  DividendBoomer (@BoomerDivvies) reported 9 minutes ago

  @TELUS $T.TO I hate your company. Truly. Been a business customer for decades just to be treated like ****. Dealing with an issue, a serious mistake on YOUR part, has been gruelling and terrible. The incompetence from your side is inexcusable. Your departments don’t talk to each other leading me to coordinate everything. Hopefully I’ll be able to file a complaint against you with regulators. And you also have a cell tower on our site for which you’re currently asking for a lease extension. That’s gonna cost you big time.

• 
  Trader Joel 🇨🇦 (@Trader__Joel) reported 10 minutes ago

  @TELUS Yes, finally. It was very frustrating & felt like an invasion of privacy to answer all the questions + agent transfers simply to cancel an account that was at the end of its term. Every other utility allows you to do this online & it saves a lot of time, why not Telus?

• 
  justistruth (@justistruth) reported 15 minutes ago

  Telus customer service in a nutshell. please jump through the hoops of inconvenience. contact us on facebook while the person is on X.

• 
  E.C.Yoho-Author (@ECYoho) reported 16 minutes ago

  @NicoletteFuller @Rogers My mom had Telus for a bit had the same sort of issue. Think she went to telus and talked to them about going to the US go visit me, i will ask her and let you know. Her bill wasn't much if anything due to wifi everywhere

• 
  Barbara Ellis (@bellis1994) reported 21 minutes ago

  @brianlilley @AirCanada Same with almost every large company now. Telus, banks, etc. The best part is that your call is taken from another country with an awful connection and speaking very little English.

• 
  Jas (@keepontruckin78) reported 24 minutes ago

  @JayGenXer @Rogers After Rogers Home phone got bought out and gutted by Primus I left them. The writing was on the wall as they couldn't compete on coverage with Telus in BC and their prices kept increasing for mediocre service.