Telus

Telus Outage Report in Grand Falls-Windsor, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grand Falls-Windsor, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grand Falls-Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grand Falls-Windsor, Newfoundland and Labrador 12/20/2025 09:20

December 20: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jonincalgary Jon (@jonincalgary) reported

    @Crackmacs We have Shaw, for the last 20 years. I never notice issues but my son catches moments when **** don't work while online gaming. We just got telus fibre in the community, maybe next time my renewal comes up.

  • whoisromalak 🍂🧡ro-bot 💛✨ (@whoisromalak) reported

    @SystemOfaJenn I’m with TELUS and pay $75 for 15 GB of data with the BYOD plan and they don’t charge you if you use more data it just slows down after you hit the limit which is nice. I think they still have Boxing Week deals on now!

  • FromAlberta Heather From Alberta (@FromAlberta) reported

    @Massonite @Crackmacs I haven't switched but our telus internet is faster than in Toronto. We never wait for loading times, games download super fast. And the service has been great.

  • do_da_day JD (@do_da_day) reported

    Had an issue that has been bothering me that should’ve been a simple fix. I contacted @TELUSsupport and for the first time they failed miserably. I can no longer refer other people to @TELUS as a result.

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @albertarebel1 I totally think that's xplornet. And then Telus hubs. I legit had dial up speeds with both, and they did nothing to fix it. At least CCI answers their phones!

  • Dramatha Dramatha (@Dramatha) reported

    @Crackmacs @cluemoviefan Telus likes to tout their fibre optik network but it's not available in half the city. They are ridiculous.

  • surim0n Saurabh Suri (@surim0n) reported

    December 29th - 12PM EST. Call into TELUS. They answer. Thank god. Get transferred around a few times, each time describing my problem. Each department tells me to restart my phone and it will work. This does not work.

  • Lowrider2012Ms Michael Spencer (@Lowrider2012Ms) reported

    @EdmFootballTeam @TELUS What.....we need to bounce a quarter in that cup over there to get a shot from the gator aid bottle. Come on that sucks I work hard out there and need my very own bottle. Trying to play football here not drinking games.

  • lesleyrosiak Lesley Rosiak (@lesleyrosiak) reported

    @TELUSsupport Just called that number. Seems like they just deal with Telus Mobility. Didn't seem to have any options for dealing with Telus Optik issues. Really not user friendly at all.

  • UrGirlSaigon Cookie Monster's Ex (@UrGirlSaigon) reported

    I had no problems with @TELUSsupport @TELUS before but the trash *** ways y’all been acting this past year, I’m DEF going elsewhere in 2021 when my term is up and I’m up for renewal for a new phone. My loyalty all these years clearly means **** all. This is actually bonkers.