Telus outages and service status in Grand Falls-Windsor, Newfoundland and Labrador

Problems in the last 24 hours in Grand Falls-Windsor, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grand Falls-Windsor, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sandilou2u (@sandilou2u) reported 37 seconds ago

  @peternowak I called Telus support a few months back and could hear a rooster ****-a-doodle-doing in the background.

• 
  Nilesh Kashinath Vikhe (@vikhe_nilesh) reported 60 seconds ago

  @TELUSsupport TELUS SmartHome: repeated false alarms → police dispatch while I was on a flight. Told to pay + upsold $5 add-on. Neighbour had same issue, paid hundreds. Fix the system, don’t monetize faults. Will escalate if unresolved.

• 
  CFLisFun (@CFLisFun) reported 6 minutes ago

  @NelsonHackewich @cjones2451 That isn’t even the inherent problem. Eg. Flames has Telus as helmet sponsor while NHL obviously partners with Rogers. This issue is whether those team-level deals having exclusivity in team/player branding over the league. I honestly didn’t even know that was a thing lol

• 
  Adam Robinson (@QuarkSoupie) reported 7 minutes ago

  @TELUS It seems you just want the public to see your trying to help ppl on here. The reality is you do nothing.

• 
  Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reported 7 minutes ago

  I don't think @TELUS @TELUSsupport realizes how much their constant sales/slop support phone calls are destroying their business brand. I just got a call from one of their reps overseas asking me for feedback, even after I filled out a monstrous feedback form yesterday online. After I had previously told multiple TELUS reps that I was only a customer because I am trying to shut down my father's accounts after his passing and to stop calling me and trying to sell me new services, given my situation. When I tried to explain this to the person who just called, they made a bunch of inappropriate and juvenile sounds and then hung up on me. There is zero chance that I would move any of my services to TELUS at this stage. This is the hidden cost of outsourcing sales and support and making every phone call into a pseudo sales call. I still have several services to wind down with Telus on my parents behalf - home security, internet, home phone - an I cringe thinking about how much time I will spend on the phone and the quality of those upcoming experiences.

• 
  Mike Was Right 🇨🇦🇺🇸🇲🇽 (@MikeHumanIntel) reported 8 minutes ago

  @mario4thenorth If I call Rogers or Telus, it takes 90 minutes on hold to talk to some foreigner who will likely not resolve my problem. When I call Mint Mobile in the US, I go through a very friendly Ryan Reynolds AI attendant and talk to an American right away. Plus, they understand and resolve my problem. Canadians have no clue how bad it has become for them.

• 
  Organic Canadian (@CanadianSoma) reported 10 minutes ago

  @DirtlumpIII As if this we won’t immediately know based on their CSA’s inherent incompetence and poor grammar. Telus have always maintained a low bar, and are always striving to lower it.

• 
  Shea Fairbanks (@shea_fairbanks1) reported 11 minutes ago

  @TELUS you are scumbags. Make your ******* internet work. I’d probably have better service in the middle of the ocean.

• 
  C Woods (@CWoody91) reported 12 minutes ago

  @ShaneWenzel Nenshi should be notified so he can complain louder about the “biggest data breach in Canadian history”. So we now have CRA, Telus,Rogers/Fido, Loblaws and the RCMP firearms owners data breaches, yet the media only covers the Alberta issue

• 
  World Design Hub (@worlddesignhub) reported 14 minutes ago

  Canada is doubling down on sovereign AI infrastructure. Following the sell-out of their first AI Factory, TELUS and the Canadian government are building three new state-of-the-art facilities in BC.