Telus outages and service status in Greenwood, British Columbia

Problems in the last 24 hours in Greenwood, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Greenwood, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shea Fairbanks (@shea_fairbanks1) reported 4 minutes ago

  @TELUS you are scumbags. Make your ******* internet work. I’d probably have better service in the middle of the ocean.

• 
  Erasmus Fluffbottom (@ShaneKidd11) reported 6 minutes ago

  @jffxns Reminds me of why im never going back to telus for internet. I'd had similar 10 years ago. Was paying about $120 month for "high speed internet" of 6mbps cause that was the fastest offered to my house/town. Parents paid the same price for same package, but was 500mbps for them.

• 
  heiba9866 (@heiba986627073) reported 7 minutes ago

  @markmandel007 @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all

• 
  Jd (@ProfesorRefer) reported 8 minutes ago

  @Tablesalt13 For those that want to know TELUS outsources the most: It runs a massive global BPO operation (TELUS International/digital solutions) with call centers and services abroad. Its Canadian headcount has steadily declined while global grew. • Bell does offshore some customer service/IT (complaints about India/Philippines agents and recent moves are common). • Rogers has done the least visible offshoring for customer-facing roles: It publicly committed to (and delivered) 100% Canadian-based call centers/customer service teams (including repatriating Shaw jobs in 2023). It still positions itself as the only national carrier with this focus, though recent cuts, AI, and third-party shifts have drawn criticism like the others.

• 
  dawson (@dawson55702237) reported 11 minutes ago

  @NikkiYeehaw18 My everything Telus isn’t working idk if there’s a outage all over or something but I’m up in Livingston nw

• 
  Adam Robinson (@QuarkSoupie) reported 12 minutes ago

  @TELUSsupport The stress of cancer is horrible. I cant deal with Telus, it's too stressful. Keep my money if it's that important to you. Says alot about your company when you wont do a simple refund. Avoid telus at all costs everyone

• 
  Jane Dummer (@JaneDummer) reported 16 minutes ago

  @Tablesalt13 @TELUSsupport @TELUS worse customer service ever...from comprehension to organization 😑 terrible customer experience.

• 
  Slowflake (@Slowflake1601) reported 24 minutes ago

  Telus got caught using AI to hide the accent of their customer service agents. What I wouldn't give to hear "DO NOT REDEEM" in a perfect Canadian accent.

• 
  Greg Hadubiak (@BreakPointca) reported 27 minutes ago

  @TELUS what is with service outage in Magrath neighborhood of Edmonton?

• 
  Aly Defrawy (@defrawidis) reported 31 minutes ago

  Frustrated about Telus customer service. After they acquired ADT they don’t know how to restore a portal password. 7 hours on the phone with 9 different agents over the last 30 days No one knows how to do it. @TELUS @TELUSsupport @TELUSBusiness