Telus

Telus Outage Report in Greenwood, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Greenwood, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Greenwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Greenwood, British Columbia 10/18/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Slybones2 Slybones (@Slybones2) reported

    So @telus and @adt send something off to collections a week after it has been paid. And it could take up to 5 days to be emailed an account statement, by their "correspondence team". It seems Telus sucks at the communications part of being a telecommunications company.

  • DucoteFrank Frank Ducote (@DucoteFrank) reported

    @jwsthomson That’s one of the reasons I changed from #telus to #rogers for cell phone service. Very frustrating and costly if you live on a Gulf Island.

  • stacystacych Stacy Ch (@stacystacych) reported

    @reporteremma @TELUS @CapitalDailyVic There is a beach in gordon head where this is an issue. Just notify them and they will reverse it (in my experience).

  • foodyworldtrav1 mindfultravellor (@foodyworldtrav1) reported

    @TELUS @TELUSsupport no different than other companies. After being on hold for 1.5 hours , I’m disconnected by the agent who is supposed to help me! Whatever happened to customer service

  • luvmypugs elizabeth gray (@luvmypugs) reported

    @TELUSsupport Cancelled account almost a year ago for this lack of communication and horrendous customer service. Over an hour and a half on hold only to be met with rudeness. Reminded me why I'll never be a Telus customer again.

  • RobeyEdith Geanine Edith Robey (@RobeyEdith) reported

    @TELUS Can you tell me please if you provide monitored home alarm service on Gabriola Island?

  • iamWardeR WardeR (@iamWardeR) reported

    Are you Canadian? Do you use #Telus ? Do you like @oneplus ? Bad news your new Nord 10 5G won't work. And so far with about 5 hrs of tech support with Telus and One plus. I have come to the same conclusion. It is neither Telus or one plus problem. But there's a problem

  • amandaburkebiz Amanda Burke (@amandaburkebiz) reported

    @TELUSsupport my senior mom is having issues with her migrated email. We are trying to help her remotely. Who do we call if we need Telus help. She is the customer, not us.

  • miraoberman Mira Oberman (@miraoberman) reported

    @reporteremma @TELUS @CapitalDailyVic I had this issue once when I went to El Paso. Mexican cell phone companies boost the signal to deliberately capture US customers. Charge big fees. Telus should be able to block roaming on your phone and ought to refund the fees.

  • PePPerish71 WayeCoolerNow (@PePPerish71) reported

    @SafetySteveNL @McMudder71 @TELUS Telus is owned by Koodo. The reason Koodo is cheaper because it's mostly self servive vs Telus offers more support in store. I switched ages ago too