Telus outages and service status in Halfmoon Bay, British Columbia

Problems in the last 24 hours in Halfmoon Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Halfmoon Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stunlokked (@stunlokked) reported 3 minutes ago

  Every time I'm gonna pay my @Bell bill it makes me literally sick to my stomach. $240/month for home internet and phone. and there's no way to make it significantly cheaper without switching providers for a while until their credit expires. If I change my internet from 3gig to to 500mb/s its only $20 difference but fvcking bell keeps increasing the internet price so eventually I will be paying just as much as 3gig but getting 500mb speeds. they don't offer any cheaper phone plans either. I should have just switched service provider when the monthly credit expired, but its fvcking annoying having to re-setup internet and phone every other year. and who am I gonna switch to? back to @Rogers again ? LMAO NO WAY IN HELL am I going back to their dogshvt internet again. @TELUS ? they are basically just as expensive as bell. like ****!

• 
  TELUS Support (@TELUSsupport) reported 8 minutes ago

  @WimpyBoys We're sorry you feel this way and would be happy to help. Please send us a DM if you'd like us to assist with your TELUS services.

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  bijboutique (@bijboutique1) reported 8 minutes ago

  @TELUSsupport @TELUS what the heck is wrong with your customer service department? Ask Eka if her level of unprofessionalism is acceptable! If she calls me one more time I will file harassment charges! Enough is enough! You security camera is a piece of junk. You have 24 hrs

• 
  Adam Adapted 🇨🇦 (@AdamAdapted) reported 10 minutes ago

  @TELUSsupport Hi Telus, yes, as indicated on my reply I did eventually get the issue resolved. Most support employees were lovely to talk to, there was lots of passing my issue to other people, re-explaining the issue over many hours. All good

• 
  gāɓə (@GabrielleBuchh3) reported 11 minutes ago

  @TELUSsupport @TELUS You had to go down on a Friday night... can you come back up again?

• 
  jo (@jo38715302) reported 15 minutes ago

  @CoryBMorgan Have any of the employees of Bell or Telus been fired yet as you can’t understand a freaken word of what they are saying to you when you need customer service? I don’t need to speak to Mary Simon as I don’t need to speak to the CEO of Air Canada. We need to choose our battles.

• 
  INKOTNYI mumaraso💪 (@chrismugire) reported 16 minutes ago

  @TELUS this is the worst telecommunication company I ever seen in my life

• 
  Corey Haywood (@CoreyHaywood) reported 17 minutes ago

  @TELUSsupport @TELUS maybe hire some people in the call center who actually know what ******** they're doing and actually have the facts about everything needed. Just such insanely unacceptable customer service from this garbage company.

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  helen yung (@helenyung) reported 17 minutes ago

  Hey @telus @TELUSsupport your call centres have messed up our account for 8 months, and now they’ve cancelled our service or locked us out. A million years ago I worked for you guys while I was in school. What happened that your service got so bad?

• 
  Shelley Machon (@shelleymachon) reported 19 minutes ago

  @TELUS Hard to believe. Minimal competition. Telus has zero customer support.