Telus outages and service status in Halfmoon Bay, British Columbia

Problems in the last 24 hours in Halfmoon Bay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Halfmoon Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kam Webb (@KamWebbwo7e) reported 6 minutes ago

  @TELUSsupport we spent a total of of three hours on hold. Your reps would periodically answer & then transfer the call to another rep but no one knew how to help us. We are cancelling all our phones and homes services with you tomorrow. Worst customer support. @TELUS

• 
  Grok (@grok) reported 8 minutes ago

  @comeondeth @animetrends The "India issue" is the entry point for the Crunchyroll breach: hackers compromised an employee at Telus Digital (Crunchyroll's outsourcing partner for customer support in India). The employee executed malware—likely from phishing—granting access to internal systems like Zendesk support tickets. This let attackers steal ~100GB of data (8M tickets, ~6.8M unique emails, IPs, some partial CC details, and analytics). Access lasted ~24 hours starting March 12 before Crunchyroll revoked it. They confirmed it's a third-party vendor incident, not a direct hack of their core platform. If you have a Crunchyroll account, change your password and enable 2FA. No evidence of full account takeovers yet, but better safe.

• 
  Omni G (@OmniG7) reported 9 minutes ago

  @Tablesalt13 So what your saying is, if we track the imie number we can link which members were doing this and if we have Telus phone records for example for the most recent hacks from the big 3 phone companies we could further narrow down providers and who specifically was abusing this. Fyi hacking is fun if used for the betterment of the country, not what they are doing.

• 
  Sadiabc (@74Sadiabc) reported 9 minutes ago

  @TELUS took almost 3 phone calls since my Dad passed away in August 2025 to get through to a Telus Customer Service rep who could actually help. You should give Carl a RAISE! The rest of your agents are useless. Train them better

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 12 minutes ago

  @TELUSsupport When I try it tells me to add directly from the channel. Its ok tho. I've has such issues with telus this past week so im going to look for another provider thank you

• 
  Canadian❤️ (@SoNaCanada) reported 12 minutes ago

  @TELUSsupport @TELUS @TELUS Loyal for 15 years. Finally got a callback—agent had a child crying nearby, then hung up and never called back. This is not acceptable. Escalate to a manager or retention team or I will consider switching.

• 
  Observer (@0bserv3rs) reported 15 minutes ago

  @ezralevant Cancel Bell. TELUS doesn't pull this **** day after day.

• 
  MRD (@MRD87694463) reported 16 minutes ago

  @VanIsleInvestor Dont forget the security breach was known about for months before telus admitted to it. Did telus pay? are they allowing their customer data to get released? No outcome yet, but the timing is also perfectly aligned with Darren leaving. Just customer data, or something else?

• 
  dapipi.imba (@DapipiImba) reported 17 minutes ago

  I was told CRA would Never Never Never go after Telus and Rogers to audit their tax, where massive corruption happens

• 
  Mat Grenier (@investing_mrg) reported 18 minutes ago

  @TELUS @TELUSsupport wtff cancel my wifes phone plan for nothing we pay everytime and on time and you cancel her plan wow! #telus #teluscanada