Telus Outage Report in Hanna, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hanna, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Telus
Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🦇
(@gnomemother) reported
This is my fourth time calling @TELUS about the same problem. Every time the rep says its been taken care of and our problem remains the same. On hold for 48 minutes only for them to hang up on me. Worst mistake of my life was dealing with these guys. #TelusDoesntCare
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Candy
(@Candy_CA34) reported
@TELUS @TELUSsupport you are literal ******* dog ****
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Karl @ MyWinePal 🍷🍁
(@mywinepal) reported
Today I switched from @ShawInfo to @TELUS for my internet and cable services. The service by the Telus service person was excellent. #kudos
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Graeme Matichuk
(@kilograeme) reported
I spoke with a rep from @Rogers Customer **Retention** Services today who was rude, laughed & treated me like I was dumb, & at one point said, “I let you talk, now it’s your turn to let me talk.” I’ve been with Rogers for 13 yrs with MANY issues. Switching to @TELUS this week 👋
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lynn
(@lynnham40748399) reported
@TELUSsupport is Telus optics tv down? Sry bc
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Clem Morton
(@clemmorton) reported
@TELUS Why is there no signal in my area during a power outage? Don’t you have battery backups? I’m online because I’m on a satellite with a car battery hooked up. Please fix LTE fire up your generators.
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Steve P
(@starchoice) reported
from
Edmonton, Alberta
@TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork
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Alireza Farsi
(@AlirezaFarsi) reported
@TELUS what’s going on with customer service, received an email to call @TELUSsupport ,I was on hold for 5 hours last week , no luck, I have sent an email, no response. I called today,after 45 min of waiting some one responded and the phone got disconnected,again on hold for 1 h
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DeShawn 💪🏾⏱💰
(@ddownsx) reported
Don't let these phone companies fool you.. telus really tried to offer me a smartwatch that retails for $440 as a monthly plan of $18.33 + a mandatory $10/month "data plan".. needless to say that would be damn near double the price of the watch over 2 years. Y'all aint slick 😤