Telus

Telus Outage Report in Hanna, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 12/12/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mediarz mediar (@mediarz) reported

    No internet for 26 hrs. No sign of repairs. No notifications. No eta. @TELUS @TELUSsupport to keep me as a customer, all you had to do was keep delivering your over-priced service. But you can't even do that. Tomorrow I switch to @Shawhelp along with my neighbours. Good riddance!

  • sherribowles Sherri Bowles (@sherribowles) reported

    Loyal customer to @TELUS @TELUSsupport for the past 11 years and just received the absolute worst customer service. Whose a good provider to switch to?

  • CJW_101 The CW (@CJW_101) reported

    @GlenMah @Jer_Bear28 Telus. It's not a coverage issue. 5g is like 170 mb/s, but then drops completely for a small increments. I used my Asus for a while as an extender, but with the drops, the devices are jumping networks to much.

  • Theoneme97 K (@Theoneme97) reported

    Yo @Telus you down to send a couple bucks back? I don't wanna support Jake Paul I just wanted to see Tyson and Roy Jones throw some punches

  • NickPerovic Limp Brizket (@NickPerovic) reported

    @StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it

  • outdoorvoice1 outdoorvoice 👩‍💻 (@outdoorvoice1) reported

    @WhistlerBlckcmb @TELUS Your lines re passes are not operational!! I’ve been calling for 4 days and getting a message then a dropped call!! please help!!

  • NickPerovic Limp Brizket (@NickPerovic) reported from Pickering Village, Ontario

    @StayGoulden I’m with Telus and I’ve never had any issues with them! But yeah, I’ve had the 12 now for almost a month and I dig it

  • Parshantwadhwa1 Parshantwadhwa (@Parshantwadhwa1) reported

    @DaveBoyle3rd @TELUSsupport @Shawhelp I am on hold with Telus as well, i have the same issue since last week. So i believe it's a know issue but not known to Telus.

  • sjlulker Sean Lulker (@sjlulker) reported

    @ETECSA_Cuba come on guys get your act together. I am trying to do some work in Cuba. I use Rogers and Telus. Both phones are down AGAIN. This is ridiculous and @Rogers and @TELUSsupport say it is on your end AGAIN.

  • RTrudyoh RaulTrudyoh (@RTrudyoh) reported

    @TELUS **** you and your five g bullshit, telus. You suck.