Telus

Telus Outage Report in Hanna, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 01/22/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @Mayor_Mike125 @TELUS Hi there! Unfortunately, we can't guarantee that the service would remain at a fixed price for any period of time. As the cost to do business increases, price changes are sometimes required.

  • DeMille1800 Ora DeMille (@DeMille1800) reported

    Telus as a company is absolute garbage. My bill just jumped $60 with no explanation... not even an email. Telus needs to be regulated to the extent they need to ask permission to scratch their own ***! 🤬

  • lfletcher61 lfletcher (@lfletcher61) reported

    @patersonjeff Wouldn’t know, Telus isn’t offering free preview of NHL like SHAW is - sucks to be a Telus subscriber

  • JF_Viljoen Frank. (@JF_Viljoen) reported

    @freedomsupport Yea and the hopping between towers during a seemingly fine call was a deal breaker for my iPhone 12. I just find it a little rude that you promote a product that your company knows works at a subpar level. Now that I’m on a Telus network the basement is completely fine.

  • EvangDJones Evang. Dayle Jones-Johnson (@EvangDJones) reported

    @TELUS @TELUSBusiness @TELUSsupport I have been waiting 7 days for a manager call back. I have been a customer since Clearnet. This is poor customer service. 22 minutes repeating my issue refusing to escalate my call, her name is Maria

  • sbchillins football team fan #1 🔴🤝 (@sbchillins) reported

    @TELUS Instead of this **** Telus fix your hbo crave. Most expensive subscription I have and your interface is garbage. God forbid I forget what episode I left off on.

  • DavidTaylorNYC Guacamole Dave 🥑 (@DavidTaylorNYC) reported

    @CalamityJayne4 @publicfrienemy We had the same issue at the lake west of town. Reliable 25/25 service from Telus. 500Gb for around $65 solved the problem.

  • flickncajun lyndarae@# (@flickncajun) reported from Airdrie, Alberta

    @shawcable tv support and office closed Terrible Just when I was going to change my mobility from Telus to Shaw

  • starkidsftw Rachel (Clowning myself era) (@starkidsftw) reported

    TELUS LET ME CANCEL TV I DON'T NEED IT STOP TRYING TO LOWER THE PRICE I STILL DON'T USE IT

  • WanderlustMegan Megan Kennedy (@WanderlustMegan) reported

    @N8tiveJen @TELUSsupport So far yes 😥 Looks like Telus didn't turn on the feed like other cable providers in Canada but on hold with tech support.