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Telus

Telus outages and service status in Hanna, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Hanna, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sandilou2u
    Sandilou2u (@sandilou2u) reported

    @jodyvance @TELUS 1-888-811-2323. Telus is awful, but I get best results by calling. And check your bill, too. Because that's often wrong.

  • AnoliefoNonso
    Nonso Anoliefo (@AnoliefoNonso) reported

    @TELUSsupport I can provide any information you need for this to be cleared once. I might not like my new provider but Telus pushed a loyal customer away.

  • daisydexter4
    Janice Chytra (@daisydexter4) reported

    @janmedo49 Pierre has no real world experience. None. The only real job he’s had was as a telephone customer service rep for Telus. That’s it! 😳 He’s not qualified to run Canada. Period.

  • SopranoNansee
    Nansee Hughes (@SopranoNansee) reported

    @TELUSsupport @TELUS Your phone support sucks. I’ve been on hold for over an hour and a half after asking to be transferred to the loyalty dept. been a customer for over 20 years….and I just wanted to talk to someone about my account. The call centre overseas was so loud…

  • KamWebbwo7e
    Kam Webb (@KamWebbwo7e) reported

    @TELUSsupport we spent a total of of three hours on hold. Your reps would periodically answer & then transfer the call to another rep but no one knew how to help us. We are cancelling all our phones and homes services with you tomorrow. Worst customer support. @TELUS

  • faizalhaji
    Faizal Haji (@faizalhaji) reported

    @TELUSsupport My Telus app, lacking features. Could not migrate prepaid to postpaid and had to call in. Agent was very helpful but could not complete the migration for the day. The profile was left in a limbo not able to manage prepad services anymore (new account added caused problems).

  • oilcanadian4
    Canadian Oil 🇮🇱 (@oilcanadian4) reported

    No retention team in Canada? You offshored everything. After 20 years as your partner, I’m done. And when did it become acceptable to make a customer wait an HOUR? FU, @TELUS

  • janibanani23
    Jan Molina (@janibanani23) reported

    @jodyvance @TELUS @TELUSsupport We had the exact same problem. Thought it was us. Maybe not …

  • shelleymachon
    Shelley Machon (@shelleymachon) reported

    Telus Internet has no customer support. On hold for over 2 hours. Placed a callback and it disconnected. Time to go to Starlink

  • PG_Lee_80s_Baby
     PG Lee🇨🇦🍺 (@PG_Lee_80s_Baby) reported

    Telus just jacked me for $90. I’m almost broke until GST next month. Ugh I went from having $120 to last me until gst. Now to $30. And only working part time. ****