Telus

Telus Outage Report in Hanna, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 01/13/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chadkerychuk Chad Kerychuk (@chadkerychuk) reported

    @sblomkamp I had far better experiences with my TELUS Optik than I ever did with any Shaw. Plus rarely charged for service. Shaw rarely monitors bandwidth closely, but down more frequently and slower service. Slow speed at our place b/c it’s included in strata otherwise I’d switch to TELUS.

  • shawnmicheal_16 S.M. McCormick (@shawnmicheal_16) reported

    Why @telus would point a satellite at a tree I’ll never know!

  • JMillerStats Prof. John Miller SD (@JMillerStats) reported

    @elks @TELUS When your team plays like garbage but at least that former player talking on the radio about your team who hurt your GM's feelings got let go.

  • ryantyke Wine Guy (@ryantyke) reported

    Finally made the switch to @TELUS fibre after shoddy service with Shaw. My only question is why didnt we switch sooner?? #gigabit #optik

  • Saintly_too Lea Brown (@Saintly_too) reported

    @TELUSsupport to say I’m confused by my bills is an understatement. To be charged for a service I didn’t request is confusing. Is this how you do business, @TELUS ? Wish someone had warned me. #duped

  • RiplEfectWelnes Eldyka Simpson (@RiplEfectWelnes) reported

    @TELUSBusiness @TELUSsupport so how are you going to fix this? Contract signed on August 26th... It is October 4 and still nothing. I'm losing business and you don't seem to care. So unprofessional! #telus #customerservice #imreadytowalk (3/3)

  • Lilipuddlian Lilibet (@Lilipuddlian) reported

    @SettlingNomads @DividendesFNB My @telus dividend never showed up. Yours?

  • LJ_Monster LJ Goalie Monster 🥅 (@LJ_Monster) reported

    @darthvanderlaan @TELUS Also a telus customer. And it always blows my mind that companies will throw money to get new customers but do so little to keep existing ones…

  • B54332458 B (@B54332458) reported

    @trustednerd @TELUSsupport @TELUS These problems are de minimis and best resolved amicably. You are not required to use this service. Your lawsuit will fail. At least send them a letter first and give them a chance to fix this.

  • JordanGMTL Jordan Gentile (@JordanGMTL) reported

    @gmbutts Come on over to TELUS! Top customer service.