Telus

Telus Outage Report in Hanna, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 12/22/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Shrdlu Etaoin Shrdlu (@Shrdlu) reported

    @TELUS So, when I speak to customer service in Mexico, are you taking advantage of their lower standard of living and wages, or do you use them because of their superior command of the English language? Just wondering.

  • _MacanS_ Καρλ (@_MacanS_) reported

    @TELUSsupport We contacted Telus by phone twice, once this year and once last year and they said they are “aware of this issue in our area” said they will let the technical team know and will call us/investigate and they never do anything. Do better.

  • maryoke_ eu e mariana lemos (@maryoke_) reported

    @TELUS your virtual consultation tool is 100% USELESS. I am BLEEDING and after 40 MINUTES of a pointless chatting I was simply told to go to the ER. Not only me but everyone I know is absolutely dissatisfied with the service. This is absurdly disrespectful!

  • FarrahSchwartz Farrah Schwartz (@FarrahSchwartz) reported

    @apihtawikosisan At Rogers, the highest customer service office to resolve things. I’m sure there’s something similar for Telus

  • V4NLIFE_CANADA 🇨🇦 Riccardo 🇩🇪 (@V4NLIFE_CANADA) reported

    @TELUS tell your support team to check their inbox, people getting scammed with awefully realistic phishing emails…

  • dilipmohanty38 dilip mohanty (@dilipmohanty38) reported

    @TELUSsupport @TELUS Worst Organisation to work with !!!...Don't even bother to pay the salary and not responding either!!!!!!! **** Off!!!

  • LinkTimeMaster Lenn (@LinkTimeMaster) reported

    @Bell I already cancel my bell and moved to Telus, I honestly hope the Canadian public stands up for themselves and #LisaLaFlamme does bell actually know that the Canadian consumers are the reason they are in the market position. They are in now…

  • nsnwca Andy S (@nsnwca) reported

    Every month without fail, @TELUS calls me to try and flog me internet access. Every time I ask what the speed is and then I point out that 15Mb/sec down is 1/20th of what I get from Shaw right now. I'm getting tired of it.

  • maryoke_ eu e mariana lemos (@maryoke_) reported

    @TELUS your virtual consultation tool is 100% USELESS. I am BLEEDING and after 40 MINUTES of a pointless chatting I was simple told to go to the ER. Not only me but everyone I know is absolutely dissatisfied with the service. This is absurdly disrespectful!

  • BrettMillerAB Brett Miller (@BrettMillerAB) reported

    @TELUS I have a copper line home phone, u want to change it with fiber, copper is powered all the time which is great in emergencies, you want to replace it with a 4 to 8 hr battery like that cheap *** shaw crap... if we get shut down for a day or 3 whom do we sue? #seniorhater