Telus

Telus Outage Report in Hanna, Alberta

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The latest reports from users having issues in Hanna come from postal codes T0J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 02/07/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Hanna, Alberta

The most recent Telus outage reports came from the following cities: Hanna.

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City Problem Type Report Time
CanadaHanna E-mail
CanadaHanna Phone
CanadaHanna Internet
CanadaHanna Phone
CanadaHanna Phone
CanadaHanna Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bee2216 Bee (Bee@mstdn.ca) (@bee2216) reported

    @BCKenzee @TELUS @ShawInfo Wow, that's a lot, it all adds up in the end. I'm not sure about Shaw service, Telus just doesn't play fair, Telus is not so great anymore,they went down hill, Must be the Telus Babylon they focus on, it sure isn't what we pay for.

  • BCKenzee M McKenzie (@BCKenzee) reported

    @bee2216 @TELUS @ShawInfo I've been comparing packages between telus & Shaw today. It appears the package I have with telus I can get for $45 a month cheaper with Shaw. I'm just not sure how their customer service or quality of their services are. I've had way too many issues with telus in the past year.

  • BCKenzee M McKenzie (@BCKenzee) reported

    @bee2216 @TELUS @ShawInfo I was shocked when I discovered I was paying that much more for the same package. Discovering that definitely pushed me more towards Shaw. But I've heard some things about Shaws service so I thought I'd do a poll & see who wins in the services dept before deciding lol.

  • BShane555 Shane (@BShane555) reported

    @pttopt @SGaibrie BC acted on this was way too slow. MoH sat on a report & NDP even defended Telus as a BC company in the legislature claiming the BC Greens we’re picking on them. With internet we need new privacy laws for HC nationally & can nationalize a lot of the system to improve things.

  • silenttiger1 The Watchman (@silenttiger1) reported

    @TELUS false advertising and small contributions will only fool the people so long ....down with the big companies WHO DONT finish what they start cause they are so greedy and corrupt !! cant even finish laying lines in a city to get EVERYONE the proper internet !!!

  • mobutils James Pike 🇨🇦 (@mobutils) reported

    @cmcalgary Fiber+/FlexFiber isn't fiber to the home like Telus (in some areas) its fiber to their distribution area. It still uses the coax for that last mile. It's actually the exact same Shaw network your already using (for the most part). Without commitment/contract with Shaw.

  • JBeley19 Jessy Beley (@JBeley19) reported

    @TELUS is such an unprofessional company. 2 hours on the phone 7 people spoken too and we can’t solve an issue. Apparently 3 years ago I closed my account. There was a balance. They sent me one email to an account that was closed now I have a $500 collection shaw here I come.

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @casualcactii @billgood_news Educate yourself. Telus’ paid service is a small part of their health offerings. Their “My Care” service offers phone health at no charge to the user. I’ve used it and have been very satisfied.

  • bee2216 Bee (Bee@mstdn.ca) (@bee2216) reported

    @BCKenzee @TELUS @ShawInfo Been with Telus 12 yrs, can't get Fibre Optic in my area, they are on the old system of copper. They charge me for Fibre Optic when I can't get the service,they have to actually install under ground. I can't get the speed they offer,Just not possible.I'm going with Shaw in Jan.

  • AmandaRene123 Amanda Rene (@AmandaRene123) reported

    @TELUSsupport Been without cell signal for more than 48 hours. Can't report an outage unless there's equipment broken. Got told to call support. (No cell signal= can't call) It's the only one area in my municipality that's without service. Multiple different phones on Telus/