Telus

Telus Outage Report in Hanna, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 11/20/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmegracel Grace Lanuza (@itsmegracel) reported

    As a company who has said they support #entrepeneurs especially #women entrepreneurs @TELUS @TELUSsupport I need answers. A technician coming into my home & saying “I don’t know” isn’t acceptable.

  • favell_derek Derek Favell (@favell_derek) reported

    @elonmusk Also I have Telus internet... I need the star link dish Elon , I get I live in Canada but ya spent a day or two here .We need a wide spread network that is high speed,Tell Justin that his ppl want it so your giving them it don’t ask .Do ask but Justin is smart...

  • RobOatway Oatsey (@RobOatway) reported

    @TELUS Your company is garbage. We apparently went through 10% of our monthly data in 1 minute?!?! 😳 Your cellphone plans are a joke. Your billing/tech department is a joke. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • HockeyPool2 HockeyPool (@HockeyPool2) reported

    @Habs142 @notontvotoole I would agree it is a PR thing, but not a scam, giving millions to charities isn't a scam, Rogers, Telus and Bell all have charities / awareness day, regardless if it is for a PR stunt or tax purpose, those charities needs those $$$ to help and survive.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Water_Steve @PrivacyPrivee From what I see online, and only online from people caught in Sim Swaps, Telus is likely the worse CellCo out there. Of the Telus Brands, Koodo and Public Mobile (mobile for poor people, lack of better word) *appears* to be the worse.

  • The_Morgan_Dax MissMorgan (@The_Morgan_Dax) reported

    Update: Telus representatives are STILL calling me to try and push this service on me and ask why I cancelled the install. I've asked multiple times, politely and less politely to be removed from their call list. They still call about once a month. #thisshouldbeillegal

  • BrianFairbroth4 Brian Fairbrother (@BrianFairbroth4) reported

    Wow #Telus @TELUS 2 hours on hold for support with no answer. You force us to migrate from TELUS email to GMail and it doesn’t work with Apple mail on a Mac and we can’t get help! I bet Shaw Cable loves it.

  • GrtCdnNeckbeard Y2KNW 🇨🇦 (@GrtCdnNeckbeard) reported

    If @Telus is going to harass me 2-4 times a week about trying to get me to sign up for a satellite service I can't afford, the least they can do is not farm it out to some S.E. Asian call centre where the operators call back multiple times after I tell them to leave me alone.

  • AWambezi Arturo Wambezi (@AWambezi) reported

    @notontvotoole Anyone under the impression that Bell gives a **** about anyone, especially its employees, is delusional. @CRTCeng needs to start doing their job looking after the public interest. Bell, Rogers and Telus are hindering our Country's progress and distracting with fluffy PR.

  • stefaniamariaa Stefania Mariaa 🏦♠️ (@stefaniamariaa) reported

    So my @TELUS smart hub internet hasn’t worked in 48 hours. I’m working off my mobile data just fine, but the wifi won’t connect to laptop or phone? Is this a general issue happening across the board right now @TELUSsupport?