Telus

Telus Outage Report in Hanna, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 11/23/2025 14:05

November 23: Problems at Telus

Telus is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TaynEmmsmama Lizzie B 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 ❄️ (@TaynEmmsmama) reported

    @TweeterMegz Don't laugh yet, my brother in law in Vancouver is having trouble with Telus! He's not receiving or able to send texts!

  • Metaldragon27 Nick R. Kupila (@Metaldragon27) reported

    @theJagmeetSingh Hard to say "like Rogers, Bell, and Telus" because they're the only thing most Canadians are stuck with. Despite the best efforts of companies like TekSavvy. The other half of the problem is our digital/wired infrastructure is between 20-60+ years old especially rurally.

  • PickledGingerBC C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia

    @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

  • newwstgrl82 Brandy Steele (@newwstgrl82) reported

    @patrickallain @telusmobility Don't bother, I was a 20yr customer, spoke to Loyalty & Retention twice in February about staying or switching to Rogers, they told me they couldn't beat what Rogers was offering and that it was a shame to see me go. Only advantage is Telus doesn't typically have day long outages

  • moodyangela Synthetic Animals (@moodyangela) reported

    No signal for my phone all day Other friend on Chatr also having the same issues My mom has Telus and her internet barely connects or doesn’t connect on her phone Telus internet always sucks now but worse. Even at home websites barely connect

  • slavpowered Крис (@slavpowered) reported

    So @Rogers will I be receiving compensation for now going 2 days of no cell service? My business is suffering because of this, I NEED MY PHONE #ROGERS 730.66$ in lost sales because of you.. you got room for 1 over there @TELUS ?

  • chicken10dys chicken10dys (@chicken10dys) reported

    @RogersHelps @Rogers Thank God I switched.. I wouldn't have stayed since you gave 125 per month for 10gb 20/gb overage plan when both bell and Telus had 50 for 30gb "unlimited" on what looks to be a far more reliable network. So much for that car crash ad you kept showing.

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported

    @kanacha90368508 @theJagmeetSingh Telus does not own Bell. They own Koodo. Bell owns Virgin. Rogers owns Fido. But there are three distinct providers in the country. Telus and Bell do however collaborate on building a network if thats your meaning. They do still compete directly however.

  • Lara1228 Larissa Field (@Lara1228) reported

    Today is a great day to be a @Telus customer. Been a customer since the Clearnet days ('97ish??) and I can honestly say I only remember one very short outage that was quickly resolved. Thanks Telus!

  • newwstgrl82 Brandy Steele (@newwstgrl82) reported

    @680NEWS 12:17pm PST and still no service or updates to customers. SO GLAD I just left Telus after 20 years to go to Rogers on a 2 year contract...guess I should have kept paying the extra $ for better coverage UGH