Telus Outage Report in Hanna, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hanna, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Telus
Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Fortch
(@Kfortch) reported
Ugh @TELUS has to be the absolute WORST internet company ever.
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Megan Journey
(@MeganJourney1) reported
Telus: called in for tech help on tv. I had tv service but now Rob at Telus ****** up my tv and now I have no tv service. No one can come out until Friday. Thanks again Telus for ******* up.
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Rendered Euphoria
(@rendredeuphoria) reported
@TELUSsupport Telus charges 50 dollar reconnection fees when your monthly plan is worth the same. Greedy corporation not considering people are trying hard to pay bills. Very rude customer service
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=Winter Photo=
(@WinterPhoto2006) reported
@showmethedataBC At home we have now Starlink. At the store the problem is real with the phone, security system and internet not properly working. As it is a bundle from @TELUS fiber optic a whole town is effed up by ONE unreliable, profit raking corporation.
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Lindsay Brown
(@Lidsville) reported
@BC_EHS So let me get this straight: Telus is out, and Telus is a phone and internet company, and you're telling people to "call 911" in an emergency. How? By yelling "911"? #bcpoli
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Jason Oliver
(@jasonpauloliver) reported
Again @telus charged $2.50 to talk to a service agent and accomplished nothing, I have no idea where my $100 top up went to, I think it’s time to move to @Bell #fail
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Pankaj Vaghasiya
(@PankajV80306802) reported
Worst service experience I've ever received. @TELUS @TELUSsupport
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Dave Wardle
(@BCCardiacKid) reported
@caughtathome @bclions_service @alex_ruiz Was checking it out last night at home and it was the same whether it was Mac, Windows, iOS… Same at work so it isn’t my home network. Same on Telus.
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Caden Fanshaw
(@CadenFanshaw) reported
Major Telus outage in Northern BC, company blames a damaged cable. Includes, Burns Lake, Topley, Terrace, Prince George, Kitimat, Smithers.. E-Comm says in an emergency, call 9-1-1 in case service is restored. No service? Head to nearest ER/police/fire if able. @ckpgnews
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Crim
(@CrimClaw) reported
@crystalmundypsy That and the privacy issue. Companies in other places of the world have been caught using tele-health to get around privacy laws—what proof is there Telus ISN'T doing the same? Because they sure aren't doing this out of the goodness of their hearts.