Telus

Telus Outage Report in Hanna, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 01/21/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    What’s the point of answering any calls I get when no matter where ******** I am in the lower mainland everyone says “I can’t hear you it’s cutting out” GOD I hate Telus

  • sarlobro Sarah (@sarlobro) reported

    Hey @TELUS any word on when cell service will be restored in #Lytton? @deed5

  • AntiVenom42420 daniel gibson (@AntiVenom42420) reported

    @TELUS still having issue connecting to the internet in calgary using your services?

  • BCBoisvert Brian (@BCBoisvert) reported

    The worst part of #telus tv is the cable box. Not being able to only show the channels you get vs showing all channels. I hate it so much.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @AntiVenom42420 I'm sorry to hear you're still having issues with your service and that you're considering leaving TELUS. The outage has been fixed already. Please let us know if the situation gets fixed with our colleagues from the technical support.

  • Eddy_Elmer Eddy Elmer 🏳️‍🌈 (@Eddy_Elmer) reported

    @Endeavourist @sarahkirby_yung Has some redeeming features, but not enough, I think, to make up for the terrible massing. I'm looking at the whole, rather than the parts. The parts look nice, but the whole doesn't. This will join the other architectural weirdness on Georgia: Telus Garden, Post, Deloitte Summit

  • lauranickyy laur (@lauranickyy) reported

    Hey @TELUS as a customer I’m wondering why you sold cell phone data to health agency of canada. How do I find out if my data was shared?

  • jeffvass Jeff Vass (@jeffvass) reported

    @TELUSsupport renewed my @TELUS services and have a bunch of headaches on this. The escalation manager I spoke with was very unprofessional & quite frankly rude. Really wondering if I made the right decision staying with you guys. Things are still unresolved

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @jasonwong_21 Do you have an alternative phone in order to contact our tech support: *611 on your TELUS phone, available anytime?

  • theteapixie 🌬 😷 covidisairborne ✨ inexorabiliTEA✨ (@theteapixie) reported

    @TheJenRollins I have Telus. Telus sucks. Intermittently, I can get a signal. The service north of Madeira Park is probably not worth the time of the “big 3” service providers. I appreciate your info. Thank you for sharing.