Telus

Telus Outage Report in Hanna, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 11/25/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GiaAnnJohns Gia Ann🇨🇦 (@GiaAnnJohns) reported

    @DebHolloway @Shawhelp Aww...that just sucks. I used to have shaw satellite tv, for 25 years. Not once did they ask if I was happy. Then they tell me I have to upgrade my receivers & it will cost me $1000. As much as I hated to I called Telus. I got Optic tv with 5 free PVR boxes. I fricken love it!

  • downhomesunset Christine Dix (@downhomesunset) reported

    @Grolsch02 @JasonOnTheDrums @UCPCaucus 2/2 Before that happened, the clinic took 25% of poor people (I’m on AISH, and my family dr moved there). The seller had it worked out in the contract that they had to keep us. Telus wiggled out of it somehow; my dr got sick and I was booted. Have you called a news station?

  • Nuriaco Nuria H. (@Nuriaco) reported

    @WhistlerBlckcmb @TELUS Unbelievable!! 1 hour waiting in the harmony line!! Thats something that shouldn’t happen at a ski resort that charges 200$ for a day pass. Either make ur passes cheaper so people know you are a bad resort or get new ski patrol.

  • ZantDawn Dawn Van Zant, Editor, owner of Investorideas (@ZantDawn) reported

    How is TELUS Corporation ( $T.TO) still in business ? They have screwed up our account every time we have to make a change or someone moves- just terrible service

  • MSchleinich Mary Anne Schleinich (@MSchleinich) reported

    @TELUS @TELUSsupport gets F for customer service. ☎︎😥

  • castlelady2 Mrs. G. Kravitz (@castlelady2) reported

    @DebHolloway @Shawhelp Oh.. I feel your frustration. I have been thinking of changing from Telus - freezing issues for months… but seems maybe Shaw is no better? No hope of new fibre lines anytime soon - I’m in a condo. 😡

  • joestar76 joey V (@joestar76) reported

    @gurgavin We are told 6percent Everything I touch or service i use has gone up more than 6 percent. I did get a little break from Telus LOL Not sure how this B S number is calculated. Feel l think on many things its like 20percent

  • PacEndo2008 Stephen Johal (@PacEndo2008) reported

    @TELUSsupport They want me to wait one week to fix the internet. Please Telus. Tell me how I should run my business for a week with no internet service due to your screw up. Some advice. Pay more elsewhere. Avoid this company.

  • DeusVitae69 D. Green (@DeusVitae69) reported

    @TELUS the outage in Surrey BC cant be going this long with no official message?! If this cable damage (apparently) is so extensive we cant let it happen again. Baffling there hasnt been even a smidgeon of progress made after 12 hours??

  • ashishsriv Ashish Srivastava (@ashishsriv) reported

    @TELUS Hi @telus internet service I am really fed up with your billing process. You kept on sending one sided new contract every month sometime multiple times in a month. Please assign some senior executives who can analyze my case and resolve the issue and refund over payments.