Telus

Telus Outage Report in Hanna, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 12/08/2025 14:55

December 08: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • D4V David Gluzman (@D4V) reported

    @IANRHARDING @TELUS Have I said this to you before? Because I say exactly the same thing! Problem is, most people HATE writing, or think they don’t know how. Writing is such an important skill, especially as a designer.

  • SkipIsChris Chris (he/him/drummer) (@SkipIsChris) reported

    @Isuckatpicking @TELUSsupport @TELUS Ya. When I saw mine I was like "WTF. I'm paying you early and you want to penalize me for it?"

  • LtFirefighter38 Corey (@LtFirefighter38) reported

    Hey @telus, you just lost a 30 year customer. Phone companies already charge a lot in Canada and now you have to charge for using your credit card too? I'm done with you!!

  • canadagraphs Canadagraphs 🇺🇦 (@canadagraphs) reported

    I'll be honest. I take personal joy in seeing the entirety of @Telus user base shitting on them. I hope their entire company burns to the ground, and is pissed on while their employees beg for more money from customers they **** over. **** TELUS!

  • meaaghaan Meaghan Murray (@meaaghaan) reported

    @TELUSsupport Hi! I have a complaint about my last call to Telus in August and my bill this month. Was on hold the last 1.5hrs and the call just hung up on me due to the "office now closing" even though it's only 4:40 and it says 7pm online. Would like some help please!

  • A94Jesse Jesse (@A94Jesse) reported

    @TELUS hey guys long time customer here. Just waiting out my contract before I move to someone else.. but before that happens would like to publicly say y’all can go **** yourselves. The CEO and company. Not the poor person who has to run the twitter account. Okay cool. Bye.

  • Anneennaya Anne (@Anneennaya) reported

    @TELUS are you hurting so bad financially that you now have charge an extra credit card fee? Really? #greed

  • MR_RICKETSON Chris Ricketson (@MR_RICKETSON) reported

    Anyone else find @TELUS 5G network sucks!? #orisitjustme #5G

  • sharon_604 Sharon Hunt (@sharon_604) reported

    @TELUS @TELUSsupport as a 30 year customer was hoping you would be smarter than to start charging for credit card. I will now start paying by cheque which will increase your processing cost far above what you pay in credit card fees which allow you efficient receipt of funds.

  • bcb490 Bev Bursey (@bcb490) reported from Massey Drive, Newfoundland and Labrador

    @yvonneparsley I would be calling Telus on him and my neighbors to cancel their service. His aggressiveness is totally unwarranted anywhere. I know he has a job to do and a living to make but not need to harass you