Telus

Telus Outage Report in Hanna, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 11/21/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aguyswife1 ATjude (@aguyswife1) reported

    @JpFair @SteveBuick2 @Ashantz6 Telus sold customer data to Dept of Health for 200,000.they’ve been tracking Canadians

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    I can't believe how horrible a company @Shawhelp has become since @Rogers took over. They have totally destroyed their business relationship with me. I guess loyalty means mouthing to these companies. Hopefully @TELUS can do better.

  • Crashy1997 ✨Crashy✨ (@Crashy1997) reported

    @PeachySaiyan @Virgin We go through Shaw and haven’t had many issues, and I’ve heard great things about Telus.

  • jeffvass Jeff Vass (@jeffvass) reported

    @TELUSsupport renewed my @TELUS services and have a bunch of headaches on this. The escalation manager I spoke with was very unprofessional & quite frankly rude. Really wondering if I made the right decision staying with you guys. Things are still unresolved

  • jasontkachuk Farmer J (@jasontkachuk) reported

    My satellite internet is **** lately. Do a blame the feds? Telus for turning on 5g in between me and my source, the internet company?

  • theteapixie 🌬 😷 covidisairborne ✨ inexorabiliTEA✨ (@theteapixie) reported

    @TheJenRollins I have Telus. Telus sucks. Intermittently, I can get a signal. The service north of Madeira Park is probably not worth the time of the “big 3” service providers. I appreciate your info. Thank you for sharing.

  • Momof4_sendhlp Momof4 (@Momof4_sendhlp) reported

    Shira Saddleback is missing between RMH and Maskwacis. The horrible service provided by @TELUS in Maskwacis and the gaps in service in the region are preventing her cell phone and vehicle GPS from being located.

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    What’s the point of answering any calls I get when no matter where ******** I am in the lower mainland everyone says “I can’t hear you it’s cutting out” GOD I hate Telus

  • lauranickyy laur (@lauranickyy) reported

    Hey @TELUS as a customer I’m wondering why you sold cell phone data to health agency of canada. How do I find out if my data was shared?

  • DJ_Wheel Danny Wilson (@DJ_Wheel) reported

    @LynneGreene @TELUS Long time Telus customer here. Beyond angry that they sold my personal information without my consent. Will be cancelling.