Telus

Telus Outage Report in Hanna, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 11/19/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 420Hempstreet 420 **** Street (@420Hempstreet) reported

    @telus waited one hr 45 mins last week before talking to someone. Today on wait with tech support for an hour no luck yet for help. Canada Trudeau maybe you could make difference?

  • xBeeriant Jacky Ly (@xBeeriant) reported

    @thatalbertaguy @emmpeethree1 Public Mobile. Telus network.

  • RadishDoodles Doodle Gremlin 🐨💀 (@RadishDoodles) reported

    Went to Telus to get a new phone and the cheapest monthly bill would be $115??? And the guy had the gall to say, "yeah, things just cost money these days". No **** Sherlock. What ********. How is that even feasible???

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Bryson_M The path forwards is to declare that 4 facilities based hasn’t work, in part because we don’t have 4 facilities based carriers (bell and telus only have 1 facilities based network). let bell and Telus merge their wireless and then structurally separate them, Rogers and Sasktel.

  • MrMBlackmore Martin B (@MrMBlackmore) reported

    @TELUSsupport still no internet this morning in north Vancouver after a power blip last night at 9:30ish. Modem looks fine, all greens. But no wifi or wired service. Telus fibre.

  • wrythink Ryan S. (@wrythink) reported

    Nearly 20 years as a @bell Mobility customer and I have had it. Constant plan increases, loyalty "discounts" still $20/mo above basic plans elsewhere. Anyone have deals or referral codes for Telus/Koodo/Public they want to share? I would consider Virgin as well (owned by Bell)

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Bryson_M However, if the policy were truly to have 4 facilities-based competitors, then the Bell-Telus out-of-wedlock network sharing relationship should have been banned especially as the 2 lovers won’t release details of their contract which likely have price-matching agreement.

  • cassandroula Cassie Chapman-Moore (@cassandroula) reported

    @TELUSsupport what's the number for ADT by Telus tech support? Can't find it on the site. Thanks!

  • 420Hempstreet 420 **** Street (@420Hempstreet) reported

    @bchydro our Telus Wi-Fi went down about a half an hour ago in our neighborhood, including local stores wondering if there’s something to do with BC Hydro? #Metchosin

  • BregmanPs PSBlaw (@BregmanPs) reported

    @GowerMD Also need look at their practices. For profit corp like Telus list practices that are limited in scope. How many docs have chosen to limit their practices? How many people can't find a PC doc? We need to do more to support *** or risk shortages