Telus

Telus Outage Report in Hanna, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 11/18/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheReviewnaut Dr. Acula (@TheReviewnaut) reported

    I've had to do way too much tech support for my own business this month. Between @voipms getting DDoS'd (basically ******* my business), Telus not being able to port that number over until the DDoS attack is over, and Bell being unable to figure out my other problem, it's insane.

  • eastvancity ANTI-RACIST Wes #BLM (@eastvancity) reported

    @as_per_danielle Call them and tell them you want to close your account because Telus has made you an offer you can’t refuse. They’ll transfer you to customer retention and you’ll get a better deal on a 2 yr contract than the posted rates.

  • mvdan_ Daniel Martí (@mvdan_) reported

    @dgryski @TELUS @threeuk do the same. I have to spend time with one of their support people about once per year. The site only offers upgrades to pay more.

  • RobinADupuis Robin Dupuis (@RobinADupuis) reported

    @SAndersonshpk @Colleen90544980 @Rogers Absolutely. We switched from Koodo(Telus) to Virgin(Bell). Customer service at Koodo is definitely superior to Virgin-I despise the fake accent they use with voicemail. We won’t renew once the 2 yr contract is up.

  • TwitchManiakk1 Maniakk1 (@TwitchManiakk1) reported

    @The_Descended @LoLDev @RiotBrightmoon Sivir not synergizing with On Hit is really bad for her, she Telus on her W in TF but it has little synergy. Kai Sa should also be great for her E. But because it only has value at 100% Crit, it makes it so hard to actually put in the kit.

  • LeftIsRights Meghan Welhm (@LeftIsRights) reported

    @SAndersonshpk @Rogers I’m pretty sure Telus did this to a family member. Shady bunch. I switched to Koodo Rogers a few years ago and bought my device outright. It’s the only way I’ll ever do it. I’ve had one issue with koodo and they were fast at fixing the issue and resolving the problem.

  • aandrade32015 LOVE FOOTBALL, BASKETBALL CANADA (@aandrade32015) reported

    We should have the next round of the Voyageurs Cup round during the international break! It would bring more eyes on it! Especially with CSB on Telus network now. Put the MLS academies to the test with #CanPL teams. IMO that what the Voyageurs Cup is about. #TFCLive

  • as_per_danielle Danielle (@as_per_danielle) reported

    @johnnycanuck71 I want to stay with Shaw for Internet/cable. I know too many people who switched for free tv’s etc to Telus and regretted it. I think they threw more goodies in because the actual product has more issues. I like Telus for cell though.

  • hillcoombsn H.coombs94@gmail.com (@hillcoombsn) reported

    @TELUSsupport what horrible service I just received at Telus in St.John’s, NL. Went there with an iPhone 11… 3 hours later came out with the same IPhone 11 minus a screen protector 🙄

  • StephenRLee Stephen Lee (@StephenRLee) reported

    @TELUS I assume you mean in cities, we don’t even have one bar of service out here and haven’t had in 2 years. Maybe you could get us some service before upgrading cities again.