Telus

Telus Outage Report in Hanna, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 12/02/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlbertaPAH Alberta Political Accountability Hub (APAH) (@AlbertaPAH) reported

    It's also not just poor quality, but high costs - in large part thanks to telecom companies divvying up the province and refusing to compete with one another in rural areas. For example, if you want internet in Camrose, your choice is Telus, or a company leasing Telus' lines.

  • JennAnnis Jenn Annis (she/her) (@JennAnnis) reported

    @DawnainHamilton @TELUSsupport I had heard such great things about Telus but this is easily the worst service I've ever had. "the order needed to be manually reviewed but it looks like nobody did it. too bad".

  • jon9641 Jonathan Wilkinson 🇺🇸🇨🇦 (@jon9641) reported

    @TELUSsupport I waited an hour and 30 minutes! Telus has ruined what was once great support for ADT Canada. Any chance you can sell the business back to @ADT ? I left Telus more than a decade ago because of their horrible support. I’m not happy to be back with you!

  • GornofPlenty Gorn Of Plenty #JeSuisPepe (@GornofPlenty) reported

    @PeterVogel Good lord Peter! How do you burn off 89GB of storage ? I've been a Google/GMail user since 2006 - and I'm only now approaching 15GB of my 17GB limit! Also - Telus blows large chunks. Landline less than $10? Not a bad deal at all from an ILEC. Though my VoIP runs < $ 2/mo..

  • geoffharris_re Geoff Harris Real Estate (@geoffharris_re) reported

    @TELUSsupport @TELUS Unacceptable wait times for support this morning. 40+ minutes and no help in sight. Online support and going through MyTelus is a joke. Continuous loop of extremely annoying music and reminders that their support is “busy helping others” - not good!!!

  • SlidThrone Jack (@SlidThrone) reported

    @DROHUNG @RavenSoftware @TELUS Bruh I didnt even know telus offered 1gig up and down. I have a telus plan and I ******* hate them... $100 a month for 90mbps up and down

  • Tigge_7 Jackson Tighe (@Tigge_7) reported

    Haven’t even been with @TELUS for 24 hours and already regret switching to their **** company.

  • sbwcws Tick Tock (@sbwcws) reported

    Telus investing $2B to expand fiber optic network in Calgary $TU

  • YardPlots Yard Plots Landscape (@YardPlots) reported

    @TELUSsupport 1 in 25 telus employees show they care about the issues people with multiple barriers have, no wonder your corporation lies to the public about helping PWD's. Too bad the government stopped paying your bill. That tax money would have gone much farther given directly to me

  • jdavidwilson David Wilson (@jdavidwilson) reported

    @Rogers Just horrified. Long time loyal user since 1985 (Cantel) with 3 phones. When 2 were paid off my bill went up instead of down by $70 and my data upped from 11 to 30 GB and billed a total $260. Telus as a new customer is $165. Over 2 years probably over billed $2,000