Telus

Telus Outage Report in Hanna, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 12/15/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • alfahbabe Anne-Marie MacLeod (@alfahbabe) reported

    @nerdburn @TELUS @inputlogic TELUS is the worst for SERVICE...especially when you want to speak wit a person...forget it...you better be ready to pull all your hair out to get to them..it is that frustrating

  • Peymiine Peyman (@Peymiine) reported

    @TELUSsupport @Lilipop2023 During the severe conditions and unbelievably interrupted Internet connection, I was hoping Telus will help Iranian people keep connected with their beloved ones by continuing to waive the long-distance charges from Canada to Iran. Please don't let us get disappointed!

  • TDotMonkey Talking Monkey (@TDotMonkey) reported

    @TELUS help with that Surcharge on your credit card is what you are doing

  • dildooshwaggins ȶɦɛ ʄɨռǟʟ ɮօֆֆ օʄ ȶɦɛ ɨռȶɛʀռɛȶ (@dildooshwaggins) reported

    @TELUS So we can pay your ridiculous credit card fee to pay our own bills? Ha. Pound sand. I’m taking my internet to Shaw. Even if it’s shittier it’s better than caving to your piss poor policy.

  • crbrowniegirl 🇨🇦Leah Brown (@crbrowniegirl) reported

    @TELUSsupport omg my poor mom has been trying to get telus security at her house in BC and it's been painful!!!!!! No one can give her consistent help and service has been brutal!!!!! brutal telus security....ugh!!!

  • mattdagley Matt Dagley (@mattdagley) reported

    Telus removed the data charges. If you were in hurricane Fiona and have additional charges call your service provider.

  • markroseman Mark Roseman (@markroseman) reported

    Question for @cpsbc_ca: what about physicians working for Telehealth services e.g. TELUS Health, etc.? What does the assessment process look like for them? Because given the blatant and widespread accounts of poor care, it's either not happening or failing badly. 2/

  • IamDrean Drean (@IamDrean) reported

    @TELUS can’t get a hold of any of your representative. I have been trying to connect for hours but your autobot chat would just say no one is ready. I’m in the line but nobody answers. Then how can I have my service??

  • EeekingthruLife Abby N (@EeekingthruLife) reported

    @TELUS @TELUSsupport Customer Service has SERIOUSLY DECLINED in the last year! Why is it so hard to PROPERLY PROCESS online forms?! I’ve answered all the questions, spent nearly an hour on the phone to try and get my order straight and it’s been DAYS now—clock’s ticking! WTF!

  • RealBCThinkTank BC Think Tank 🤔: Face Filter Faction (@RealBCThinkTank) reported

    Is Telus withholding MSP services from anyone who isn't a paying customer? Are they reserving physicians for the "elite" who can afford to pay for what is essentially extended medical -- during a physician shortage crisis? THESE are the questions that need to be asked.