Telus

Telus Outage Report in Hanna, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 12/01/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HockeyTimeAB Hockey Time AB (@HockeyTimeAB) reported

    @CR9090JK Telus is an absolute farce, as is any telecom company in Canada. We pay outrageous amounts of money for sub-par service. And yes, it’s been worse than usual.

  • bigcurbss Sean €. (@bigcurbss) reported

    @TELUSsupport I just switched over to Telus mobility from Rogers. I’m in the middle of Edmonton and my data is unbearably slow compared to Rogers. Why is it so slow??

  • Zack70526015 Zack (@Zack70526015) reported

    @TELUSsupport I recently added Optik TV to my account and it's not showing up in My TELUS. I only see my internet home service. Was curious if you would be able to assist?

  • DAN_IN_VAN Dan Bergeron (@DAN_IN_VAN) reported

    @telus is the network down again? Not able to place or receive calls

  • Stv Steve (@Stv) reported

    Pre-TELUS, pre-COVID, I would regularly hang in my local brewery and do a little work over a beer. Because of TELUS, because of COVID, I am once again working from a local brewery, but while my kid has hockey because no fans allowed. @tapworksbrewing has nicer views tho.

  • SamanthaDRS Samantha (@SamanthaDRS) reported

    TELUS now charges $150 fee for "non-TELUS" issues with the internet. When asked what was considered "non-TELUS" they simply stated "anything outside of the equipment". Fair. But to charge $150 to inspect the internet that they installed, poorly may I add (seriously, come look at

  • powerfultimmu powerfultimmu (@powerfultimmu) reported

    @TELUS Waiting on @koodo for them to carry the fold seems like it will never happen when most of there stock is depleting on there site can get s21 models in white no more just purple or black

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • thenoodlecanon Arr Lambert (@thenoodlecanon) reported

    @TranBC @BCHwyPatrol @TELUS Dam I hate speed traps... But I can fully support this. I hate it when drivers refuse to slow down near work crews.

  • powerfultimmu powerfultimmu (@powerfultimmu) reported

    @TELUS Waiting on @koodo for them to carry the fold seems like it will never happen when most of there stock is depleting on there site can't get s21 models in white no more just purple or black