Telus Outage Report in Hanna, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (53%)

2. 

   Phone (23%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Rodney Martinez (@Rodneym79) reported 4 minutes ago

  @CraveHelp @masconbytelus Why would Crave not list a service provider that sells your Crave+HBO service? When I signed up, I expected to have access to the vault of movies like I had in the past when I had @TELUS as a service provider but this isn't the case. Why not!? Please fix!

• … (@DixonMadeUrkel) reported 6 minutes ago

  @TELUS is absolutely the worst company in this country. 2-3 hours minimum on the phone for a representative. They need to pay me back for my time at this point. If you want to get a phone with them DONT.

• SerenityFel (@SerenityFel) reported 7 minutes ago

  @TELUS The wifi just went down. Is there an outtage in Edmonton?

• Rog (@rogman911) reported 8 minutes ago

  @TELUS your fiber network sucks. Explain to me how I can’t stream optik tv when I’m in the same room as the router? You’re sure happy to charge me $200+ for tv and Internet tho. #bebetter

• Greysen (@greysen_paige) reported 8 minutes ago

  @dyountmusic @TELUS 😩 ugh that’s terrible

• Bryce (@bryceinTO) reported 11 minutes ago

  Dear @TELUS your new charge for paying my bill with my credit card has me seriously considering moving when my contract is up in December after 14 years with your company. We already pay the highest mobility bills in the world. Pay your own damn fees!

• lkelaher (@lkelaher) reported 14 minutes ago

  @Rogers wow. New low in customer service. I had a simple question. Will you match an offer from @TELUS . All you had to say was NO. 2.5hrs, 2 agents, a lot of unnecessary time wasting & "we can get within $5"! OK? - Yes fine. THEN "OPPS! NO!" please add $17 to that. #epicfail

• SusanT (@typical_susan) reported 18 minutes ago

  I am so done with @Telus and their horrendous Customer (Dis)Service. They’re about to lose a long time customer and by the look of things on here today, I’m not the only one. #Telus

• Darcy Goodrich (@DGRealist) reported 19 minutes ago

  @TELUS @tamarataggart While you're patting yourselves on the back maybe look into why the service cuts in and out for the last 2 weeks in the Edmonton/central Alberta region. We pay for service, not lip service.

• AllyZtweet (@AllyZtweet) reported 20 minutes ago

  @TELUS @TELUSsupport Offered new phones with option to return in 3 years & a GUARANTEE of no change in plan. My new bill was a whopping 700 dollars from 140. Every time I call Telus its 1.5hrs with 0 resolution. Deceiving customers will get you no where.