Telus

Telus Outage Report in Hanna, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanna, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanna, Alberta 12/30/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dplawiuk dplaw (@dplawiuk) reported

    @jm_mcgrath If we think the cause of the issues with Rogers are greed or incompetence, then the solution would be a mass migration to their competitors (Bell, Telus, and a 1/2 dozen regionals) showing that we value reliability above all else. Seems more sensible than revenge firings. No?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Outage. People: Can't get radiation therapy or call 911. Police: Our lines are down. Border: All lines down. ISED: I spoke to Rogers to share your frustration, all telco's are helping. Bell/Telus: get 50$ off if you switch. #CRTC: Canada has a world class communications system.

  • nelsonnightly Nels (@nelsonnightly) reported

    @BodenschatzRyan lmao no. I pay for Telus to not have bell or rogers **** service. You guys made your choice

  • tryoung Mind over Matter (@tryoung) reported

    @lukin2006 @mgeist @rexglacer Quite a lot of people have no other choice, so switching isn't an option. And switch to whom? Bell? Telus? Bah. Canada has almost no real competition that helps drive pricing down and service quality up, and the big 3 have no incentive to outperform one another.

  • letsgetitbetter MOT - momOfthree🟥 (@letsgetitbetter) reported

    @JJ_McCullough @boldbroker They would have shut the whole thing down when Covid started like they did everything else. Toronto shut down wading pools as they heard about Rogers and require a phone. They use Telus. If the gov controlled haircuts or pizzas no one could get them either.

  • butterrcup Mary-Anne Crevier (@butterrcup) reported

    @coreyhogan Only for Rogers customers though. Us Telus subscribers had no issues.

  • IAmTheHermit1 🛑IAmTheHermitTTV (@IAmTheHermit1) reported

    @RogersHelps You’re service still sucks glad i moved to telus

  • GuilmonR GuilmonRunix_AD (@GuilmonR) reported

    @adilally3 @TELUSsupport I live in Alberta and we have Fiber at home, Telus stopped using what you are talking about and has been laying down and replacing old lines with fiber optic for years. Just have to be patient since fiber lines that get put down only go a few meters before needing a box.

  • MultiverseAndy 🇺🇦Multiverse Andy 🇨🇦 (@MultiverseAndy) reported

    @NaheedD Or it just could be sloppily managed. Why should Bell and Telus suffer for Rogers poor performance in operations?

  • KuPigpig AngryAsianDad (@KuPigpig) reported

    @msjs2021 Luckily we are with Telus for cell service. So glad that we didn't bundle everything with Rogers.