Telus

Telus Outage Report in Hanover, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanover, Ontario 02/14/2026 07:25

February 14: Problems at Telus

Telus is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DmitriGuzhel Guzhel Dmitri (@DmitriGuzhel) reported

    @RogersHelps No internet on cellular. Can’t afford this, as all my business is online. Fix it, or I’m switching my whole business to Telus. This is the major outage number 4 this year. Unacceptable!

  • jimjamjuggles Jamie 'Jim' Ruby (@jimjamjuggles) reported

    @jellybeanrowse @PeterCBC Telus Health manage that system. Outside of EH/Meditechs network.

  • sweet_k84 SweetMcKeith (@sweet_k84) reported

    Stupid Telus box lost all my recordings! How am I gonna watch the 90 day fiancé tell all now?! 😭

  • jzaal jay zaal (@jzaal) reported from Lamont, Alberta

    @elks @TELUS Bringing him down like our record... But wait till next year.

  • matthew_shepley Matthew Shepley (@matthew_shepley) reported

    @elks @TELUS We are not going down without a FIGHT!!! Let's lock ANTLERS!!! 🇨🇦🦌🏈🇨🇦🦌🏈

  • queercyclist1 Bi Cycling (@queercyclist1) reported

    @TELUS so a nonprofit called the Kettle is routinely emailing members about the TELUS for good $9.99 internet program, and you don’t have any way of people with disabilities to actually apply for this online. Why advertise a service you’re not actively prepared to provide???

  • StrategicThghts David Schreck (@StrategicThghts) reported

    Sadly my #Telus PVR stopped working. After trying many reboots I phoned @TELUSsupport and got outstanding service. After much remote diagnostics, she concluded the device need to be replaced at their cost. I’m pleased.

  • DarkLeelan31 James (@DarkLeelan31) reported

    What ******** is wrong with Telus today? Can’t play games. Can’t talk to team. Can’t even watch tv without it cutting out every 5 seconds. This is garbage & I’m almost going to DEMAND they let me out of my contract no penalty. After all, we aren’t getting service. @TELUSsupport

  • me_feit feit.the.urge (@me_feit) reported

    Hey @TELUS @TELUSsupport I pay $160+ for high speed data. So why am I getting under 1mbps this morning and every other day? At my house. Oh right! Cause I’m rural! **** you telus!

  • rajatseth90 rajatseth90 (@rajatseth90) reported

    @TELUS @TELUSsupport I am facing a pathetic service from you guys and need help urgently.I am currently using ur home internet services but you guys are charging extra in billing service despite of putting my account on hold due to unavailability and less usage. Help