Telus

Telus Outage Report in Hanover, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanover, Ontario 03/28/2026 19:45

March 28: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FunkinsDesigns Funkins Designs (@FunkinsDesigns) reported

    Hey @TELUSsupport, are you having another network outage again in Toronto? I've got me cell service whatsoever... AGAIN! This has been happening far too often lately, what's going on @TELUS?

  • taurahanson Taura Hanson (@taurahanson) reported

    @MIHomeYGK No service with Telus and internet and cable with Bell is also out still. No idea how Twitter is still working.

  • CKWS_Shauna Shauna Cunningham (@CKWS_Shauna) reported

    @sydenhamkennedy Also hearing from @Telus customers that they're still having issues. A reply sent to me from an @Bell customer indicated they hoped to have this fully resolved by just before 8:30pm.

  • jm_731 Jes. (@jm_731) reported

    @MIHomeYGK Telus here as well and we have no service. Cogego is working fine though.

  • timstoy86s15 Tim Robinson (@timstoy86s15) reported

    @MIHomeYGK Im with telus and dont have any service either.

  • apukwa Scott M. (@apukwa) reported from Coquitlam, British Columbia

    Next stage of working with @Telus: 1) phone call, told to go to store 2) store says they can't help me but they can sell be a SIM card, call this number 3) called that number, told they can only fill out a form for things to be activated in 5 days, my SIM is useless

  • r0to00 robert alexander (@r0to00) reported

    At 4:13pm Monday April 5th, our fibre went down at multiple locations. Getting reports Bell, Vigin, Telus Koodoo phones have no service. DSL is also down.

  • NesdaCloud Nesda Cloud (@NesdaCloud) reported

    There is a known wide spread Telus outage-we have been advised it is currently being worked on.

  • JCStadnyk Jennifer Stadnyk 🇨🇦 (@JCStadnyk) reported

    @CftaSalt I’m not experiencing any issues with my Telus phone?

  • taraabelll tara ♡ bell (@taraabelll) reported

    @QuinteNewsNow Napanee here, Bell internet down and Telus on my iPhone is down, somehow I’m able to see Twitter updates...