Telus

Telus Outage Report in Hanover, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanover, Ontario 12/28/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cocoanymph Rachel Sawatzky (@cocoanymph) reported

    @TELUSsupport @TELUS This is terrible ‘customer care’ when I can’t even reasonably reach a human! Have you been hacked? The sound in the call centre sounded like scammer calls and they hung up on me twice! Should I be looking for a new service provider? 4/4

  • Neil_C_Swart Neil Swart (@Neil_C_Swart) reported

    @TELUSsupport what is up in Victoria? No internet, Telus apps don't work, voice assistant is no help.

  • cocoanymph Rachel Sawatzky (@cocoanymph) reported

    @TELUSsupport @TELUS 3 calls. 3 disconnected chats. Still no appointment. Do you really want me to stay your customer? I have been a loyal paying customer since 2006. 3/4

  • _rinndh rinn (@_rinndh) reported

    @TELUSsupport @speedracer135 Haha! I’m leaving as soon as my contract is up! Telus is GARBAGE

  • JoelyViveiros Joely Viveiros (@JoelyViveiros) reported

    @theJagmeetSingh The solution is regulation and proper function of the competition bureau. Too many companies dominate their market. Loblaws should not have market domonation and neither should telus

  • Pushin_Pedals Richard Graham (@Pushin_Pedals) reported

    @TELUSsupport we had a garage truck knock down the Telus line to our house. How do we get it fixed?

  • JayGarfs Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @TELUS @TELUSsupport #piktv #telusplus can you please fix telus+ this is getting ridiculous

  • lmtaggar lisa Taggart (@lmtaggar) reported

    @TELUSsupport had telus install a security sys, wrong breaker turned off to install camera,hottub breaker turned off,hot tub froze! Trying to speak to anyone at telus about damage impossible,Customer for 30 yrs! Time to cancel service & move to shaw for phone, mobility,cable!

  • peqs chibi fadista: feather-poke woman (@peqs) reported

    @knitmeg Exactly my situation: I'm also with Freedom and so get service, which I use for internet, but sldjaljdsald the calls I occasionally get vex me. And yes to this not at all being an issue. I have Telus on my work phone so to me it's, like, "oops, guess I can't work rn ¯\_(ツ)_/¯"

  • sarahwhitehfx Sarah White (@sarahwhitehfx) reported

    @benjaminwrites Having attempted to use Telus health through my employee benefits, it is the most impersonal service I have ever used. And both times I tried to use it they referred me back to walk ins/ER so I don’t have a lot of faith that this will help even the simplest case.