Telus

Telus Outage Report in Hanover, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanover, Ontario 02/13/2026 18:55

February 13: Problems at Telus

Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jack_Y_Zhang Jack Zhang (@Jack_Y_Zhang) reported

    So I looked up Telus' "Internet for Good" but the minimum 25mbps service can't be upgraded to 50mbps, nor can you add Optik TV to it. Starlink it is I guess.

  • jordan_ortillan Jordan (@jordan_ortillan) reported

    @lyteforce Loved the Orbi in the short time I had it, but had a heckuva time trying to get it to work with my Optik wireless boxes. Telus helped out tremendously to explain what a bridge network was, but it became more trouble for me to figure out so I took them back. As advertised, though!

  • blakusta Insert name here (@blakusta) reported

    @jsharek @BruceMcCurdy Yup they fly.....I worked on the Telus Sky building and we would always find them inside before windows were in......saw them on level 29 and 59. There's no escape! One of the guys I worked with picked one up and got stung.....looked damn painful

  • _rick_c87 Rick (@_rick_c87) reported

    @MegaNuck CBS on Telus looks like ****

  • edentimm 🍃 🌿 e d e n 🌿 🍃 (@edentimm) reported

    I have a sore throat, my only symptom, and trying to book a telehealth appointment at a clinic or on telus health means waiting several days. None of the walk ins around me will see people in person UNLESS your family doctor works there. & its stupid hard to GET a family doctor

  • Sarahs_POV Sarah Pearson (@Sarahs_POV) reported

    @TELUS my cell service seems to be out Canmore- can you update please

  • Shawn68048119 Shawn (@Shawn68048119) reported

    @Lybbe1 @kelownagurl @MadAboutPaper Koodo has the same LTE network has Telus. I was with Koodo for years and have LTE speeds close to 150 megabytes.

  • CherieStone Cherie Stone (@CherieStone) reported

    @Kamscan The camera system I had on my home, through Telus, had very poor resolution, had to go onto Amazon to find better cameras that allowed clear concise pictures.

  • HeidiSmitVinois Heidi Smit Vinois (@HeidiSmitVinois) reported

    @koodo Funny enough the reason why I went through 10g's is because our @TELUS internet has been so poor, lately. I'm capable of finding a plan that suits. What I would like to know is how you justify the disparity between the offers. Rising cost for less as people go through their data

  • _Proto Corduroy Orbison (@_Proto) reported

    @CrownRoyal22 @MegaNuck Could just be a bad feed on my end from Telus but it's usually kind of poor quality in motion