Telus Outage Report in Hanover, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hanover, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Martinelli
(@martinelli_jim) reported
@RogersHelps @rogershelp - Internet unstable for the past 72 hours in the Warden/Finch area. This is outrageous. Called support twice and they told me there is NO ETA. People are working from home and I'm forced to use my Telus phone as a hotspot. UNACCEPTABLE
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Tim Conrad, APR
(@timsbits) reported
They assure me there will be no charge and the technician will ensure everything is connected so the @TELUS Connect app will work as it should. 14/Kudos to the agent, they really did try the best of all to help.
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Michelle
(@mamathursday) reported
@GlobalEdmonton @ChrisAChacon I’m also with Telus and in order to not have dropped calls, I have to use wifi calling and it still can be bad.
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Ronald Beer 🍷🇨🇦
(@Calculator60) reported
@ryck_nancy Trudeau was going to lower our cell phone bills. The latest for Telus is to charge the customer for placing his/her costs on a credit card.
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KylePolanski
(@KylePolanski) reported
@willob02 @GlobalEdmonton Yup. Same problem. I find switching to wifi calling helps as we are no longer requiring the @TELUS tower. But still. It’s awful that this is a problem in 2022 in a major city.
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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Brad Zubick
(@cube5142) reported
@TELUS @TELUSsupport what happened to my centre ice package I wanna watch hockey and it’s not working
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Charles Poirier
(@34Poirier) reported
@TELUSsupport Ive been having a recent issue trying to log into my Telus account.Haven’t lost access to TV but certain add in channels I had are no longer there.Tried to log into my Optiktv app and I keep getting an incorrect password prompt. Ive been trying to reset via email1/2
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Ryan
(@ringneckryan) reported
@TonyRouge Download the app on your tv or phone and try to log in. Call telus for help if you have too. It will only take 15 mins to do. You might miss the 1st period but thats ok. Good luck!!
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Tim Conrad, APR
(@timsbits) reported
First, @TELUS Connect app issue. My account was not showing properly on their end. Hence, it wasn't working for me! After five agents I got to one who had to get me to remove the cover from new internet box. Cover wouldn't budge, until the entire unit came off. 8/This was 1:29min