Telus

Telus Outage Report in Hanover, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanover, Ontario 12/17/2025 13:50

December 17: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gloomhag charlie (@gloomhag) reported

    i’ve had like six different technicians come by in the last 4 months how they **** have they still not fixed it???? what are we even paying for??? **** you telus

  • shermyntank Cilantro in a salad bowl (@shermyntank) reported

    @TELUS your optic TV is horrible. Can’t even watch MLB without severe glitching before and after reboot……. FML

  • justjennni jenni (@justjennni) reported

    @Krytes42 Park power customer service has been amazing! I was with them before I got solar. Their internet is also significantly less money and waaaaaay more reliable than telus

  • OlacodedM Moh( ) (@OlacodedM) reported

    @PH_EEE @TELUS Woow… that’s serious… I noticed calling their customer care takes about an hour just to speak to an agent

  • JohnRei13251376 John Reid (@JohnRei13251376) reported

    Telus says they gave back 1.4 billion dollars to community's but they can't get these expensive phones and TV to work properly. If the company asks for a DM then you have to open up another Twitter account. If you give them information on how to contact you, they can't. Stupid

  • rastasack Rasta™🎧 𝐁𝐞 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭𝐥𝐲 𝐜𝐮𝐫𝐢𝐨𝐮𝐬⚓ (@rastasack) reported

    @bo0tiez #Telecom says, we're not putting in a million dollar tower for 900 people? We agree. They'd be putting it in for 900,000 Nova Scotians that own Bell Telus Rogers phones and are limited to the city for the service. Tourism suffers. We already pay for them to put in fiber. Do cell

  • JohnRei13251376 John Reid (@JohnRei13251376) reported

    The sales person had problems and took the sim card out and did some checking then put it back in and didn't know what the problem was. He turned the phone back on and it worked. I can only say Telus has more problems than you think.

  • whackedgaming What name? (@whackedgaming) reported

    Hey @telus @TELUSsupport why you charging for the esim for the new iphone? such a **** company doing that.

  • renegade_sounds RenegadeSounds (@renegade_sounds) reported

    @TELUS Too bad we have to sue you because you lost our website. You’re worth $30 billion and you refuse to compensate a small independant record label for your mistake. Not a good look @TELUS.

  • Elon_R_Tusk Elon Tusk (@Elon_R_Tusk) reported

    @slats_20 @travistravis @WotherspoonT Bruh you’re not understanding some basic **** here. Nobody said we are all with Sasktel for our cells. *The reason* Telus charges less in Saskatchewan is because Sasktel is here and competes. Telus uses Sasktel towers here.