Telus

Telus Outage Report in Hanover, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanover, Ontario 12/28/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PandaFavorite CHEN (@PandaFavorite) reported

    Thank you @Rogers for ruining my morning. Tried to buy some ether and couldn’t get a SMS text to verify myself to purchase. I ain’t ever had issues with Telus before.... 🗑

  • Stephen49085232 Stephen (@Stephen49085232) reported

    @globalnews Well BC Rogers customer time to Telus.

  • LorenzoCriscuo5 Lorenzo Criscuolo (@LorenzoCriscuo5) reported

    @bellaatheplug @Rogers Service just came back. How about you? This was way too long, I’m switching to Telus 😡

  • SandwichPope sandwich pope 🥪😷 (@SandwichPope) reported

    Without knowing anything about their subscriber counts, if we assume an even 3 way split between Telus/Rogers/Bell and maybe 4% of Canadians on Shaw/Freedom; about 30% of the country has no cell service through no fault of their own right now. Nationalize the telcos. #cdnpoli

  • thirdnut mark (@thirdnut) reported

    @RogersHelps How do you not have a failsafe? There must be a switch you can flip to allow us to use #telus #bell service

  • C_R_MacDonald CMac (@C_R_MacDonald) reported

    Today, in particular, I’m incredibly happy to be a Telus mobility customer

  • Matty76320174 Matty (@Matty76320174) reported

    @Rogers looks like rogers/fido/ Chatr are having a Network Outage since 2am. After looking online Telus and Bell also reporting some issues as well. Seems something weird going on why several communication services are having issues all at same time 🤔🤔🤔

  • bookpublish101 Debbie Elicksen (@bookpublish101) reported

    A PR fail is when a company does not communicate or communicates in BP style (see Gulf oil spill) with its customers. Fluff & corporate speak are as effective as thoughts & prayers. Fallout from a #PRfail is many #Rogers #Fido customers will switch to Telus.

  • InsayneShane Shane (@InsayneShane) reported

    @RogersHelps It's been over 12 hours with no fix. I am on the verge of moving to TELUS if this keeps up for much longer. I'm paying for service that I am not even getting right now...

  • KarinKorchinski Karen Korchinski (@KarinKorchinski) reported

    @FidoSolutions I’d love to call you to ask for an update, but oh WAIT! I can’t call you or 911 or Telus or Bell to set up my new account. I’ve been a Fido customer since Fido was introduced. The lack of COMMUNICATION/info really sux. @RogersHelps @Rogers