Telus Outage Report in Hanover, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hanover, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Telus
Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler🇨🇦
(@TG1ng) reported
**** telus all my homies hate telus
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Tyler🇨🇦
(@TG1ng) reported
@ItsEggR6 only ever home internet other than here and there. i have telus with my phone plan and have no complaints. but I’m always getting reduced speeds or i can’t connect my stuff or it’s just plain not working.
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Award Construction Ltd.
(@Awardcon) reported
@KempfFred @TELUS I ordered a phone, they said I would have it in 5-7 days. Then they changed it to 2-3 weeks. Then 5-6 weeks. So I’m still waiting. Customer service is rude. They offer zero assistance. Wait times are horrible.
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Doug Alder - wear a damn mask save lives
(@DougAlder) reported
@kootscrutinizer @WCGrid I've not had any problems with my Telus Optik
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Buddha Sax
(@BuddhaSax) reported
@TELUSBusiness I have a recording of promises made by one of your Telus Small Business reps and those promises were not followed through. Please msg in the DM's. I just a had a 2hr call with another rep that didn't really fix the problem at all. #keepmybusiness
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Teebs 💜
(@TbcVI) reported
so Telus installs new internet for me and it’s been ******* up ever since, then they have the audacity to say it’s my computers fault when my computer was fine with the old internet 🙃 **** you Telus
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President Elect Alberta Winger
(@WingerAlberta) reported
@telusmobility Please explain how within 4 hours of beginning a new billing cycle with my phone connected to my Telus home wifi network I could possibly have used 1.27GB of data. I received a message at midnight confirming my new billing cycle had begun. Something’s not right.
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Gerard Gannon
(@Gerard_Gannon) reported
@onairtom @TELUS Not enough competition means zero customer service required. You’ll wait. They’ve got you on a contract; where you gonna go?
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Kwarakwante's Legacy
(@Pamela1975) reported
@TELUSsupport are you still doing the connecting families? My mom is raising my neice on a school bus salary with no help from parents or the government in any way. She's in the middle of nowhere & has telus sevices but the costs are starting to drown her. She lost her husband 1/
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BCNewsAddict
(@bc_news_addict) reported
Dear @Telus, I just had someone stating they were representing your company coming door to door selling for you in a PANDEMIC? You better tell me he's phony. RIGHT NOW! I just yelled at him and told him to get ******** away from me.