Telus

Telus Outage Report in Hanover, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanover, Ontario 01/15/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KarinKorchinski Karen Korchinski (@KarinKorchinski) reported

    Neither of which were necessary bc I don’t want any change to my service. @TELUS @TELUSsupport #darrenentwhistle I called yet again and was told it would be 1 hour. So I asked to be called back. #crickets #telusistheworst communications company I’ve EVER experienced!

  • SlimDropGaming SlimDrop (@SlimDropGaming) reported

    @RickKackis @Skarrow9 Wish I had access to Shaw. Telus has been awful lately.

  • pastorwellman Pr. M Wellman (@pastorwellman) reported

    .@TELUSsupport .@TELUS Please can we get our phones set up. We have trying to get this done since January! The technitions keep "Ghosting" us. Please help

  • sad272 sad (@sad272) reported

    @Shawhelp My internet is down for 56 hours now. Can't believe how much they charge for such ****** service. I am seriously considering to switch to Telus.

  • chaysecarr Chayse C (@chaysecarr) reported

    Has anyone else’s cell phone service with Telus been terrible lately or is it just me?

  • OhMyItsPoliSci Aimee Langer (she/her) (@OhMyItsPoliSci) reported

    @MelaneeLThomas I've had decent experiences with Koodo keeping my bill roughly the same price between phones, and while I know they're just Telus in sheep's clothing, that's been nice. That said, I rarely leave the city so I can't speak to their service province-wide.

  • JockCartier **** Cartier (@JockCartier) reported

    @mig14 I'm with Public Mobile (Telus' no frills brand). You can get 3GB for $35 or 10GB for $50, but it's throttled (which unless you're watching HD video, isn't really an issue). I don't use much data, so only get 1GB for $25, and after the discounts it's only $20/mo

  • BarbaraMarian2 Barbara Marian (@BarbaraMarian2) reported

    @edmontonjournal @TELUS I live in a city of nearly 100 000 and I have terrible internet AND cell service.

  • SeamusAndrew2 Seamus Andrew (@SeamusAndrew2) reported

    My internet has been down since the 29th…. WHAT ******** SHAW CABLE?! GIVE ME SOME ******* SERVICE! I’m done. I’m switching to Telus. I’m making them get my **** up and running, and then I’m switching to Telus. Shaw can hit the Bricks. Terrible service.

  • tlodge28 Tracey Lodge (@tlodge28) reported

    @calgaryherald @TELUS Well, Telus. We live 10 minutes outside the city limits. We had a wireless connectionthat kept on going down and it was slow. We had to switch to Starlink.