Telus Outage Report in Hanover, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hanover, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kurt
(@FilmCriticKurt) reported
Hey @TELUS I'm missing channels I used to have before. Plz help. Thx
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Lunar Vibes
(@TheLunarVibes) reported
On the phone with telus support to make sure they get me my internets. Not pleased with being ****** around for two days. Three days now because telus can't give an accurate timeline of what the people they pay for data entry's work load looks like.
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Jordan
(@steigercaseih) reported
@TELUS_Ag @TELUS But because the service in this area is so poor, I need a booster to make phone calls. Which is a pretty basic necessity in today's world, let alone rural internet.
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LifestyleDigs
(@TheLifestyleDig) reported
Yay @TELUS Optik TV finally came back on after being down for 3 hours. Interestingly, signal dropped during 5pm news. What is happening in the world today that Telus is censoring their paying customers from finding out?
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Rhena
(@Rhena21326214) reported
If anyone else in Alberta is suffering from network issues, and you’re Telus. They’re doing network changes. What a bear. They want us to buy new phones for the new network. Mine is 2 years old. Much more, and I’ll be heading to Rogers. #worstproviderever
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Ryan
(@Dotcommi) reported
@TELUS fix your broken *** rural internet (not so smart hub) that we pay good money for!! You guys are criminals. Charging us $100 a month for 7mb/s??? Pretty bad when my rogers hotspot on my phone gets me better internet. You should be in jail.
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Dani
(@danisu87) reported
My favorite part about paying for internet that doesn't work is needing to waste my time on hold because I can't leave a call back number. Thanks telus.
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⚡️
(@SarKittyMcMeow) reported
This Telus rep just got me on hold while she eat her whole damn breakfast and chat with friends about weekend plans. Prob just left her little headset on her desk and is out for a stroll.
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Gabriel Bauman 🇨🇦
(@GabrielBauman) reported
@PhilRidinBikes Freedom/Shaw was great when I lived downtown and didn't visit the suburbs. The thing that ruined it for me was their weird home/away roaming setup. Data never worked when roaming to Telus or whatever. Coverage was better in the US than it is here.
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John MD
(@John1MD) reported
@TELUS @DrJenGunter The message TELUS is actually trying to sneak through is..."have you already sought medical help? Well, sign on to our Babylon system for a convenient 'seal of approval'. It won't add to your care, but it will allow us to steal from your healthcare tax dollars".