Telus

Telus Outage Report in Hanover, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanover, Ontario 12/15/2025 22:25

December 15: Problems at Telus

Telus is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EsotericArcana self hating yuppie (@EsotericArcana) reported

    @softgothoutlaw oh you're a @TELUS customer too?

  • SteveI26827992 Steve I (@SteveI26827992) reported

    Hey, @TELUS @TELUSsupport - I bot @Huawei smart hub 3 yrs ago. The last year, it’s garbage. Can’t watch Oiler’s games, nor watch a show while my phone is connected. Garbage. I pay you $435/mo, and I’m about to CXL everything b/c I’m so pissed off. Fix this -

  • cruisegary CruiseGary (@cruisegary) reported

    @TELUS worst customer service ever. over an hr online - 4th day in a row - no answer - no call back. Telus really sucks.

  • Lostinthewood14 Aurora I STAND WITH UKRAINE (@Lostinthewood14) reported

    @amarmoney20 @arsongurl @nationalpost Yes, CBC is funded. The rest are privately owned companies. Again, CTRC is not media. It is the police of media, to simplify it. Fox is a television network, CNN is a branch of a larger media conglomerate. Telus is not media.

  • jaysnucksbirds MC (@jaysnucksbirds) reported

    @_blueheron_ @TheDiscoStu Is that right eh? I don't understand why prime and Netflix have a solid foundation on telus and crave is garbage

  • BrittSeymour britt🌼 (@BrittSeymour) reported

    Anyone else with Telus have absolute **** service today? Like one second I have full bars the next it’s saying no service? Even my data is 3G like tf?? @TELUS @TELUSsupport

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @akanettypayne Hi Akanettypayne, did you require support with your TELUS services?

  • Chehr7 ToughCookie (@Chehr7) reported

    @visotto1 @jkenney @TELUS That’s a city decision- go talk to your city- they are the one that is not approving upgraded network

  • MarionAmbler marion ambler (@MarionAmbler) reported

    Nobody seems to care how Telus hikes their prices...with no change in service my bill went up $17/month in 1 year...this means in 10 years what I began paying about $110 per month for will cost about $300 per month.

  • akanettypayne akanettypayne (@akanettypayne) reported

    Curious, has anybody ever had a good experience dealing with @telus when it comes to support?