Telus Outage Report in Hanover, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Hanover, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@_Jydeman) reported
Just when I think Telus is the worst telecom company in the world, someone reminds me of Globacom😬😬
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Sameer Apte
(@SameerApteMD) reported
@TELUSsupport Recently transferred two numbers from VoIP to telus. Short codes for sms verification are not enabled for either number. Please enable short codes. I Have called and waited on hold to sort out this issues 3 times over 5 hours. So instead I'm trying this way...
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Christa Eisbrenner
(@eischrista) reported
Hey @TELUS it has been 24 hours since I realized you had disconnected my phone service again, and two hours since @TELUSsupport told me to send them a DM with no follow up. Can you going to give me my phone number and service back? Are you going to pay me out for the remainder
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Stuart Wright
(@S2catz) reported
@cassejarvis @TELUS @TELUSsupport Turn off the WiFi assist - which kicks in cell data to support a weak WiFi connec’tn. Also, make sure your WiFi connec’tn is set to auto-join if the signal drops and it doesn’t reconnect automatically. Go through your apps and turn off cell data for apps you don’t need off wifi.
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Christa Eisbrenner
(@eischrista) reported
Hey @TELUS I got a text this evening with my new pin # and I knew I was in trouble. Since I joined my husband with a Telus family plan last September you have cut my service and tried to recirculate my number 4 times. I knew I was in trouble so I called 611. The rep couldn’t
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slaw
(@slawman75) reported
@stephen_taylor Rigers, Bell and Telus could never compete as they have become totally reliant on the govt to protect them. They’d all get bought out within 5 years.
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Michael Russell 🌻
(@mrussellphoto) reported
@PeterVogel Pretty sure my provider is on the Telus network and it is about the same here. Maybe 1-2 bars outside, rare to get any indoors. 2FA via text can be a real pain!
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Suzy Q
(@tiredicunurse) reported
@DrJenGunter Does freedom have good service in Ottawa? Their prices are usually better then Rogers/Telus
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Frey
(@sarahthefrey) reported
@DrJenGunter I have used Koodo for years. They're on the Bell/Telus network and have really transparent rates, data cap heads up, and the customer service has always been good.
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Noreen Smith
(@NoreenS60453986) reported
@CityNewsVAN This closures are getting bad wonder what Dix is gonna do? Maybe call Telus? Can’t get into a walk in clinic, how bad does it have to get before we get a reaction from our Government?