Telus Outage Report in Hanover, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hanover, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Reist
(@rich1299) reported
Scott, the former Telus exec/lobbyist, as chair of the CRTC said he had a "personal preference" for facilities based telecos like big 3 as opposed to service based ones like the smaller telecos competing w/ the big 3 It makes CRTC's reversal in big 3's favour stink even worse
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Fernpick
(@Fernpick) reported
@saschasegan Likely related to coverage. Rogers, Bce or Telus in town but if U want good service travelling to rural area or cottage, U may be forced to BCE/virgin. Btw, real cost is measured as $$/GB USED. Most ppl never fully use what they pay for.
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Skyler, The Creator
(@Theuncledrunk) reported
@TELUS it has literally taken me 10 minutes to load 30 seconds of a YouTube video. What’s going on? Your connection is terrible.
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ellen teapot 🇨🇦🏳️⚧️
(@asmallteapot) reported
BC hivemind: Should I get Rogers or Telus for cell service? Optimizing for data connectivity
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Big Joe
(@BigJoevsBigMike) reported
@calgaryherald @TELUS The Telus internet in Some Red Deer industrial parks is atrocious, we can barley operate with the service that is provided. @TELUS On top, not getting called back when promised. Still waiting…. It’s been well over a week.
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Meagan McInroy
(@meagan_m84) reported
Well that’s fun… I can receive texts, but can’t send any with @TELUS. Anyone else with an iPhone having that problem?
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Colleen Lee 🇨🇦
(@CoLeeSensei) reported
@TELUS @TELUSsupport call to cancel service at 1 address but retain at other. Offhand remark re looking at rate. Helpful agent transfers me to « retention »..wait 20 min…get person who gets all my info wrong then tells me ohanother dept has to be contacted..back on hold. Argh!
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Sean Trostem
(@PrairieRanger) reported
from
Grande Prairie, Alberta
@fireyfemme We are still far off. There is zero reason we can not have better rates and service. Telus monopolizes the West and Bell has the east. Other than a couple tiny carriers that piggy back on them there is zero competition. They can charge what ever they want.
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Nick VE7NCD
(@ve7ncd) reported
@nsnwca I'm only using Rogers under duress, because their network is garbage outside of urban areas. You need to be on Bell/Telus to get anything in the Fraser Canyon, etc.
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Anthony Lee
(@justanthonylee) reported
@BruceHalperin @asmallteapot Ya it is if you use a large provider like Telus or a contract plan, I have over 1Gbps home service and I pay only $25 for unlimited everything and 25GB+ mobile data with Shaw for my phone, and with all the hotspots and every router being a hotspot for all mobile users it's FAST.