Telus

Telus Outage Report in Hanover, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hanover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hanover, Ontario 04/28/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hedwigyitzhak yoshi 🏳️‍🌈💗💜💙 (@hedwigyitzhak) reported

    @briannarengland omfgggggg TELUS IS THE WORST were w this company called vmedia which is kinda like shaw so its a bit cheaper but the wifi is like MEHHH quality. were probs gonna go back w telus after this contract but fml thats so expensive

  • donsvoice 🎙️ Don Andrews 🎙️ (@donsvoice) reported

    Anyone else having internet issues with @TELUS ???

  • robson_gareth Gareth Robson (@robson_gareth) reported

    @RogersHelps what’s causing the massive outage for internet and tv? It’s been out all day luckily I have @TELUS for my phone and can use data but I’d love to be using my wifi

  • trentum75 Trent (@trentum75) reported

    @TELUS “Unlimited data” ya right Telus! I’m a customer of yours and when you go over your limit it isn’t high speed. It’s complete crap. So save it with your bs

  • scottie_baerg Scott Baerg (@scottie_baerg) reported

    @martybikes23 @TELUS @TELUSsupport Sorry Martin. That’s awful. Glad you are all okay.

  • _milindmore Milind More (@_milindmore) reported

    @TELUS link doesn't work.

  • troyred Troy Red (@troyred) reported

    It’s frustrating that over the last 2 years with an extremely unprofessional team of customer representatives and numerous conversations after being on hold for hours at a time to still get told “not our fault” when it is clear that it was a direct result of @TELUS work

  • troyred Troy Red (@troyred) reported

    A little acknowledgment would have gone a long way, but to blatantly lie that the damage was not caused by @TELUS and could not have been caused by @TELUS #purefibre team when we witnessed the damage being caused is concerning. I will not support @TELUS in any manner whatsoever

  • mattkerr88 Well adjusted adult male account name. (@mattkerr88) reported

    @bikemelon I got all worked up when I got an ad to support local businesses and it turned out to be an ad for TELUS.

  • troyred Troy Red (@troyred) reported

    Hey @TELUS! I know you folks talk a lot about community, but why do you shrug your shoulders when you damage property in communities? Has anyone else had similar issues with #purefibre @TELUS installs? Where they damage your property and then deny accountability?