Telus outages and service status in Harriston, Ontario

Problems in the last 24 hours in Harriston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Harriston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MrJoeybear1959 (@joseffi30) reported 4 minutes ago

  worst customer service for cable/internet goes to Telus, no English reps only immigrants

• 
  Canadian Oil 🇮🇱 (@oilcanadian4) reported 9 minutes ago

  No retention team in Canada? You offshored everything. After 20 years as your partner, I’m done. And when did it become acceptable to make a customer wait an HOUR? FU, @TELUS

• 
  Kam Webb (@KamWebbwo7e) reported 12 minutes ago

  @TELUSsupport we spent a total of of three hours on hold. Your reps would periodically answer & then transfer the call to another rep but no one knew how to help us. We are cancelling all our phones and homes services with you tomorrow. Worst customer support. @TELUS

• 
  Frenzi 🌺🇨🇦🌺 (@MissTrulie) reported 15 minutes ago

  @OscarGrouchAjax @TELUSsupport I am having this exact same issue and I am in Toronto. Time zone is showing Halifax as well. So this Telus issue that needs to be looked at. If I put auto time zone on it reverts back to Halifax. This started today. Please have someone check into this.

• 
  Canadian❤️ (@SoNaCanada) reported 16 minutes ago

  @TELUSsupport @TELUS @TELUS Loyal for 15 years. Finally got a callback—agent had a child crying nearby, then hung up and never called back. This is not acceptable. Escalate to a manager or retention team or I will consider switching.

• 
  Shell Shock 420 (@Drkronic) reported 17 minutes ago

  Hey @TELUS maybe get some support staff and customer service instead of calling me every time I’m one day late stop being ***** and help the customer

• 
  packergirl (@p9cker_girl) reported 17 minutes ago

  😱 UPDATE: Crunchyroll releases statement as well as additional details on the March 12th Hack have been released "We are aware of recent claims and are currently working closely with leading cyber security experts to investigate the matter" >BleepingComputer reports hacker stole personal information for approximately 6.8 million people. >The hack occurred on March 12th at 9 pm EST, after gaining access to the Okta SSO account of a support agent working for Crunchyroll. This support agent is allegedly an employee of the Telus International business process outsourcing (BPO) company, who has access to Crunchyroll support tickets. >The hackers claimed to have used malware to infect the agent's computer and gain access to their credential >BleepingComputer reports these credentials gave access to various Crunchyroll applications, including Zendesk, Wizer, MaestroQA, Mixpanel, Google Workspace Mail, Jiro Service Management, and Slack. >Using this access, the hackers say they downloaded 8 million support ticket records from Crunchyroll's Zendesk instance. Of these records, there are allegedly 6.8 million unique email addresses. >Samples of the support tickets seen by BleepingComputer and then deleted contain a wide variety of information, including the Crunchyroll user's name, login name, email address, IP address, general geographic location, and the contents of the support tickets. >While other reports on the incident claim that credit card information was exposed, BleepingComputer has confirmed that credit card details were exposed only when the customer shared them in the support ticket. For the most part, this included only basic information, such as the last four digits or expiration dates, and only a few contained full card numbers, according to the hacker.

• 
  Andrew Sair (@sair_andrew) reported 18 minutes ago

  @TyDaneGonzalez Yeah same. I thankfully realized earlier today so I was able to get my buddy’s Telus login. So stupid though.

• 
  Mary Willatt (@mary_willatt) reported 20 minutes ago

  @jaimepern we have Rogers and I have no complaints but a lot of neighbors report fairly frequent outages with their Telus but that might be just an issue with where we're situated

• 
  James (@James099878) reported 21 minutes ago

  @globalnews The bad news is Telus sent him a bill for 62 million dollars cause he didn’t have roaming.