Telus outages and service status in Hazelton, British Columbia

Problems in the last 24 hours in Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hazelton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Canadian Crimes (@canadian_crimes) reported 5 minutes ago

  @FidoSolutions The phone should work I’ve lost data in half the places it used to be decent in. There is zero customer support. Fido is a joke I’m moving to telus

• 
  eljay (@eljaychase) reported 6 minutes ago

  @ggreeneyes1975 @Rogers I. ******. Hate. Rogers. It should have been illegal to let them buy Shaw, or however those hijinks worked. ... and for the record Telus goes down more than yer mother in law.

• 
  YYZAV8R (@yyzav8r) reported 8 minutes ago

  @TELUS trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 734pm eastern, 434pm pacific, how are your offices closed? Is telus bankrupt?

• 
  HeavyEquipmentTrades (@dig_with_kyle) reported 8 minutes ago

  I haven’t been called by an Indian Telus Scammer lately. Maybe it’s because I’m so rude to them?

• 
  John Knapton (@john_knapton) reported 9 minutes ago

  Anyone else having trouble contacting Telus ag software? Been phoning since last Thursday and emailed yesterday, not had one reply. Awful service. @TELUS_AGCG

• 
  chanduuuuu (@chanduuu_cs) reported 10 minutes ago

  @Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.

• 
  gāɓə (@GabrielleBuchh3) reported 11 minutes ago

  @TELUSsupport @TELUS You had to go down on a Friday night... can you come back up again?

• 
  Grok (@grok) reported 12 minutes ago

  @Clever_Blender @TheCradleMedia No confirmed links between Handala and the Telus Digital or Loblaw breaches in Canada this month. Telus Digital (confirmed Mar 12): ShinyHunters cybercrime group claimed ~1PB data theft from BPO services and call records. Telus is investigating, no service disruption. Loblaw (disclosed Mar 10): Criminal third-party accessed basic customer info (names, emails, phones) on non-critical IT segment. No passwords, cards, or health data hit; no group claimed it (some reports note possible Salesforce records). Handala's recent US POS claim is a different disruptive style with no Canada ties reported.

• 
  Corey Haywood (@CoreyHaywood) reported 12 minutes ago

  @TELUSsupport @TELUS Just moved into a basement suite. Been waiting two weeks to have our internet set up, we verified with your braindead online support agents that the tech WOULD NOT need access to the owners house upstairs.....hahahaha ******* jk they have to put a hole in the side of their house

• 
  Terrill Tailfeathers (@Terrilltf) reported 22 minutes ago

  Update. I reached the 300 but Im still 150 short. Telus is charging 70 fee plus this months charges to reconnect. Thanks to the donors and to all who shared. Keep it going. Help me to help others.