Telus outages and service status in Hazelton, British Columbia

Problems in the last 24 hours in Hazelton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hazelton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Canadian Oil 🇮🇱 (@oilcanadian4) reported 4 minutes ago

  @TELUS has me on hold forever just to cancel my account… and I know I’m not the only one. #CustomerServiceFail

• 
  Techjunkie Aman (@Techjunkie_Aman) reported 13 minutes ago

  They didn’t leak passwords. They leaked something worse. Crunchyroll breach: • ~1.2M emails confirmed (subset of a larger dataset) • Third-party vendor (Telus Digital) compromised • Malware → Okta SSO → internal tools exposed (~24h access) Data taken: • Emails, names, usernames • IPs + approximate locations • Full support tickets (billing issues, chats, activity logs) That means attackers know: • Your recent support conversations • Billing disputes or issues • Account activity patterns Enough to send highly convincing phishing. Timeline: • Mar 12 → initial breach • Mar 23 → ~6.8M emails claimed • Late Mar → data sold on forums • Apr 4 → 1.2M verified (HIBP) Crunchyroll says no passwords leaked. But context > passwords. What to do: • Change password (especially if reused) • Enable 2FA (authenticator app) • Check HIBP • Watch for targeted emails/SMS This was a supply-chain breach.

• 
  Canadian❤️ (@SoNaCanada) reported 20 minutes ago

  @TELUSsupport @TELUS Loyal for 15 years. Tried calling 611 with no luck, but finally got a callback after 3 days—agent had a child crying nearby, then she hung up and never called back. This is not acceptable. Escalate to a manager or retention team, or I will consider switching

• 
  Emmanuel Richie (@emmanuel_r90) reported 22 minutes ago

  @Officialhumbl1 Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

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  Dramatha (@Dramatha) reported 25 minutes ago

  @telus @TELUSsupport what the holy frick is going on with your outages lately? Good Friday thru Easter Monday you were offline more than online and today is back to intermittent outages. Please fix your ****… your service is absolutely atrocious for what you’re charging! #yyc

• 
  RoseAnne Hutchence (@WordsAreCrucial) reported 25 minutes ago

  @TELUS @TELUSsupport A 30% increase in my monthly bill after being a loyal client since 1991. No changes to my usage, no additional service provided. Explain yourselves. And do a damn good job (while I look into your competitors).

• 
  Observer (@0bserv3rs) reported 27 minutes ago

  @ezralevant Cancel Bell. TELUS doesn't pull this **** day after day.

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  Drew Rickard (@DrewRickard2) reported 30 minutes ago

  @AlanErrington Yes same problem via Telus TV, must be a Global issue??

• 
  TELUS Support (@TELUSsupport) reported 32 minutes ago

  @WimpyBoys We're sorry you feel this way and would be happy to help. Please send us a DM if you'd like us to assist with your TELUS services.

• 
  MrJoeybear1959 (@joseffi30) reported 36 minutes ago

  worst customer service for cable/internet goes to Telus, no English reps only immigrants