Telus

Telus Outage Report in Hearst, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hearst, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hearst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hearst, Ontario 01/13/2026 14:35

January 13: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @scott_robb @Kirsten_Hume Pretty sure she’s referring to the lack of choice in Canada. If that happened in the States it wouldn’t shut down their economy for over 24 hours… We have Rogers and basically Telus. One goes down and it’s pretty much 50% of Canada goes down with it..

  • alliedance10 allison (@alliedance10) reported

    @jjhorgan How about you do your hob here without screwing Dr’s and handing a private corp (telus) our health dollars. Do your job, stop outsourcing and blaming others. Good grief this @bcndp is bad at this

  • SquatchMcTimbit Squatch McTimbit (@SquatchMcTimbit) reported

    he goes into secret mode, it's not an issue. He had access prior, this has just been happening the last couple of months, maybe longer. Friday, the above screenshot is what I get when I go to check my Telus email. I log in to "fix my settings that are out of date" & that's what I

  • etwcs etwcs (@etwcs) reported

    @FidoSolutions Well at least you're honest. Starting the process to switch to Telus now. I already wanted to when your phone rep promised me a $50 credit that never showed up, but this was the straw that broke the camels back.

  • NateLikesAMC NateTrades (@NateLikesAMC) reported

    @MobileSyrup Switching back to Telus after my contract ends this summer. I have only had issues being with Rogers. I don't know what possessed me to switch providers. Oh well lesson learned.

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • Scubasteve_1981 New Stevie (@Scubasteve_1981) reported

    @TELUS why don't I have service in Nova Scotia? Is there an outage?

  • Sbhz467 Get Your Own Flag Truckers! (@Sbhz467) reported

    @Scribulatora Nope. Fed Gov can't maintain physical plant operations. Besides - the physical infrastructure ship sailed decades ago, and there's far more resiliency built into the sector than this latest outage shows (Bell, Rogers, Telus, Shaw). Let's wait for the report on what went wrong.

  • tron Douglas Tr0n Soltys (@tron) reported

    Likely why the message to Rogers employees today was: "we let Canadians down for 15 hours, we need to figure out how to help each other" (referring to govt + Bell/Telus).

  • HappyGirl7835 Happy Girl (@HappyGirl7835) reported

    @scott_robb @Kirsten_Hume There are only 3 Mobile phone service providers in Alberta . Rogers Telus Bell who own Virgin, Kodo ( sorry forgot the third) then u can choose burner phones. I stand by my statement that the monopoly needs to be crushed