Telus Outage Report in Hedley, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Hedley, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hedley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sekhar (@sekhartanikanti) reported
@TELUS Either you need to hire more customer care staff or figure an online support service. Otherwise it’s just ridiculous to expect for someone to wait 2 hours for someone to speak with an agent. Such a pathetic customer service.
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MRJSelbie (@MrjSelbie) reported
@rwesthead She’s quite sharp to be able to read the subtlety of the situation surrounding Hockey Canada. It only took the loss of Nike, BNS, Tim Horton’s, Telus, Esso, Canadian Tire, a damning Angus Ried poll from April and denouncement from the PM for her to realize maybe things are bad.
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Latoya (@_LatoyaKellie_) reported
@koodo I just signed up with you and I'm already pissed by the lack of customer service. Going back to @TELUS
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J D (@Shajamod) reported
@TELUS @TELUSsupport how is it acceptable to be on hold for 1 hour and 36 minutes today to speak to customer service about a billing issue? Disappointing to say the least. I’ll be looking elsewhere… $1800 per year x 10 years!
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Donnie Garrow (@DonnieMG76) reported
@FrancineCompton @TELUS Well, @telus? Are you going to respond, make this right? I'd be happy to take my business elsewhere if this can't be addressed properly. And by properly - it is however Ms. Compton sees fit for a resolution.
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$bender....451 (137) (@LayerBead) reported
I'm done with your companies bullshit... Will never deal with a telus/koodo/adt or any affiliated company again if I can help it... I will also spread the word how awful your service is.. thanks for nothing.
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FrancineCompton (@FrancineCompton) reported from Winnipeg, Manitoba
I felt mistreated from the moment I got there but didn’t say anything. I asked if I was at the right place to pick up my phone. I had the email pulled up and my phone in my hand (I never hand my phone to people unless asked). Matt L took my phone out of my hand wo asking. @TELUS
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Jay (@Jayingeefan1534) reported
Telus sucks, its so slow all the time. Wont even let me watch vids in 1080p
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Tamjams. (@Tamjammyy) reported
My phone bill being +400$ the biggest ******* rip off ever. **** you, telus
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Dale Dreffs (@DaleDreffs) reported
@DocMcConks @dr_oona @DrRFernandez I understand your frustration, but please understand that without Telus Health I would be like the kid left standing in a game of musical chairs. Think there are many people like me. Hope there is a solution in my lifetime.