Telus

Telus Outage Report in Hedley, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hedley, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hedley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hedley, British Columbia 11/18/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DarkSalesJedi Marc Roberts (@DarkSalesJedi) reported

    @TELUS @TELUSNews @TELUSsupport If anyone is thinking of switching to Telus, Don't. New androids keep disconnecting from wifi. Tried all the quick fixes that Google suggests. Tells refuse to offer any help, but they graciously offered to charge us $3 a month to block data.

  • dietsociety Jon Kruithof (@dietsociety) reported

    So, #FirstWorldProblems. I order a smartwatch through my cellphone provider, @TELUS. They say 3-5 business days that it'll ship out. Today I get an email that it's on backorder 2-3 weeks. This is garbage. If you told me when I had you on the phone YESTERDAY, I wouldn't be angry.

  • DarkSalesJedi Marc Roberts (@DarkSalesJedi) reported

    They said we would have to send the phone to Samsung and be without a phone while it is being fixed. They would not even refund the $20 data charge because of this problem. 2 landlines, 3 cell phones are no getting canceled because of this. Thanks Telus, switching to @Bell

  • nixonnm Niki (@nixonnm) reported

    @Innanenights I’m using my Telus in a rural area and it seems to be working fine. Maybe just a blackout?

  • bob_associate Associate Bob 🙈🙉🙊 (@bob_associate) reported

    @IanRunkle Did your internet go completely down or just the streaming get shut down? What ISP? If it's Shaw there's no way they could react quickly enough to shut you down, and if it's just the stream that'd take days, if not weeks. I doubt Telus would be any faster. Sounds like YT not ISP.

  • johngdelvecchio john delvecchio he him circumcised masked n vaxed (@johngdelvecchio) reported

    @CharlesBodi @CBSANOR @Adam_Stirling Sigh soon the only time we might hear from him is when we call for technical support for Telus

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @Dillman_J1 Hi James- This is a scam artist posing as a TELUS team member, we have had a spike in reports of this type of call happening. TELUS will never ask for personal info on an outbound sales call. Please do not provide any information to anyone claiming to be from TELUS.

  • bond_mark MGBWoodwork (@bond_mark) reported

    More crappy service from @piktv and @TELUSsupport @TELUS in our area. I’d love to watch hockey but can’t tolerate the inconsistency in the feed.

  • KevinAl73763660 Kevin Allan (@KevinAl73763660) reported

    @CP24 Canada sucks when it come to this. Are government doing all they can to keep any other company to operate in Canada. Are government sucks the **** of bell rogers. Telus and get bribe money to look the other way.

  • toqgergelz Yamamoto Gin (@toqgergelz) reported

    @TELUSsupport I had and was, that my Telus net work "was down" my bars had no signal for 15 mins. It got triggered when someone texted me and my bars was back normal