Telus

Telus Outage Report in Hedley, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hedley, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hedley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hedley, British Columbia 03/07/2026 11:15

March 07: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • toszmn uɯzsoʇ (@toszmn) reported

    Rogers, Bell and Telus can't even provide reliable telecom service in the Québec City–Windsor Corridor where 47% of Canadians all live, but dude thinks that digital IDs are going to make future crime impossible.

  • StevenDolling Steven Dolling (@StevenDolling) reported

    @TELUSsupport just received another threatening email concerning my unused mobile account. I've tried numerous times in various forms, phone, email, in person to reach you people to no avail. The telus 'suport' system sucks.

  • alexandra_kk94 Alexandra (@alexandra_kk94) reported

    @JaneFairfax13 Honestly I really like using Telus Health. If I need something small like a prescription or lab work I can book a video call. Saves the trouble of overcrowded walk ins or a month for a doc visit. Our Alberta health care covers it!

  • StevenDolling Steven Dolling (@StevenDolling) reported

    @TELUSsupport @TELUSsupport just received another threatening email concerning my unused mobile account. I've tried numerous times in various forms, phone, email, in person to reach you people to no avail. The telus 'support' system sucks.

  • Chris80700921 sneeky ****** (@Chris80700921) reported

    @govt_corrupt @rexglacer I’m getting a Mexican SIM card even if I’m in Canada roaming it’s still cheaper than just signing up for either Telus or Rogers service.

  • VolatileSky VolatileSky (@VolatileSky) reported

    "my dad passed away, I need you to remove his name from the account and to update the billing information." "That's too bad, can I upsell you a new internet contract? What carrier are you using for your cellular device?" Thanks @TELUS for being even worse than I expected.

  • monicashokar Monica Shokar (@monicashokar) reported

    @RogersHelps @rdc789 I’m having the same issue in the same neighbourhood with no internet for the last 3 days, I swear other companies never have these many issues. Some of my other neighbours have Telus, they seem to never have an issue when I ask them… something to look into!

  • Neil_C_Swart Neil Swart (@Neil_C_Swart) reported

    @TELUSsupport what is up in Victoria? No internet, Telus apps don't work, voice assistant is no help.

  • peqs chibi fadista: feather-poke woman (@peqs) reported

    @knitmeg Exactly my situation: I'm also with Freedom and so get service, which I use for internet, but sldjaljdsald the calls I occasionally get vex me. And yes to this not at all being an issue. I have Telus on my work phone so to me it's, like, "oops, guess I can't work rn ¯\_(ツ)_/¯"

  • bijboutique Diana Clark (@bijboutique) reported

    @TELUS Your support forum is a joke. U have customers poised to answer questions from other customers.They can’t give me an account number because they don’t work for public mobile.Instead they make rude comments and post pictures of furniture instruction manuals. It’s a waste of time