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Telus

Telus Outage Report in Hedley, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Hedley, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hedley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mandoline79
    Amanda (@Mandoline79) reported

    @CJW_101 @koodo I think I'll go to Best Buy and see if they can help me. I have spoken to an associate from Telus and Koodo today on the phone. I've called a Koodo store. And messaged with Koodo on here. They have no way of giving me two new phone plans unless I want to pay more in the store.

  • Juleebug11
    OneIn37Million🇨🇦 (@Juleebug11) reported

    @TELUS @TELUSsupport Why don’t you stick to reconciling your customers with their phone service.

  • MikeyMooseNC
    Future NC 6th District US Representative (@MikeyMooseNC) reported

    @rob_bieber @telusmobility Because some models had problems with the APN for Telus and a bug that prevented entering it normally.

  • Norma_J_
    🌷 Norma J 🌷 (@Norma_J_) reported

    @Mandoline79 @TELUS @koodo I had issues with them years ago, I left them due to their crappy service.

  • cowtownkyle
    Kyle (@cowtownkyle) reported from Calgary, Alberta

    @Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.

  • dogling223
    Dogling223 (@dogling223) reported

    @azimuthex @TELUS You found a way to get on Twitter and say this garbage.

  • Mandoline79
    Amanda (@Mandoline79) reported

    @the_pnut @TELUS @koodo If you're buying a car and the sales person makes you feel stressed out uncomfortable, I highly suggest leaving and finding someone else to help you. You shouldn't have to endure a stressful experience.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @newstik @PogoWasRight @MistyMVD Telus, Bell & Rogers, which controls the CRTC, will never allow the CRTC to make it public. It will also make the cops look bad because they do nothing & because there is too much of it. There is so much that the cyber website doesn't even bother to work.

  • Ghastify_
    Ghastify (@Ghastify_) reported

    64.180.194.57 mine. idc because wifi is not working. bs @TELUS

  • FabzGarcia
    Fabrizio Garcia (@FabzGarcia) reported

    @rob_bieber @TELUS Shame on you Telus! Good to know where the company stands when it comes to customer care. If a client who’s been this long with the company means nothing, it tells me that it’s time for me to go somewhere else as well.