Telus

Telus Outage Report in Hedley, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hedley, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hedley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hedley, British Columbia 03/28/2026 23:40

March 28: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mushisushi mushisushi (@mushisushi) reported

    @TELUSsupport - Telus website is never working when I try to check my bill and try to pay. Logging in took multiple attempts to load, bill would not load. What's wrong with the site?

  • AnnaduB89912986 Anna du Bois (@AnnaduB89912986) reported

    @TELUSsupport why can I not get ANY support from Telus for the broken phone that you sold me?

  • Shwethashyam87 Shwetha (@Shwethashyam87) reported

    @renatahale @TELUSsupport It’s still down for us and it’s been that way for the past 30h. TELUS keeps saying they are working on it but no updates. Sent a DM on Twitter but no reply. Chat gets disconnected and phone wait times are more than an hour.

  • tovamrtn Tova 😷 🇨🇦 Vaccinated! (@tovamrtn) reported

    @TELUSsupport regarding outage in calgary NW a full day of no internet no Optik is probably enough with no information. Please do better @telus

  • tapasya77 TM (@tapasya77) reported

    @TELUS @TELUSsupport any update on the Nolan Hill outage, don’t have internet services yet. #abstorm #telus

  • SnakeEyesWeldin Shaun Umscheid (@SnakeEyesWeldin) reported

    @TELUS So what your saying is is your network will get worse and less reliable. You’ve gone down hill since the spring.

  • nihilanthian ⚠️ 𝗕𝗘𝗡𝗥𝗬? 🌡️ (@nihilanthian) reported

    @XenHodgePodge // ah ****. i'm PRETTY sure we watched it through like. telus. but that's not gonna be much help if you don't live in canada LMAO

  • DiDiStarshot DiDi Star: ✨Normal✨ (@DiDiStarshot) reported

    @GlimmerPeaks Telus, a Canadian company. I should note, I am physically as far from the router as possible in this house and on a different level. I don’t blame their service, I am just too far from the wifi.

  • thisisgillie Gillie (@thisisgillie) reported

    @TELUS @TELUSsupport I haven't had internet since Sunday evening. I work from home. Today I had to use a mobile Hotspot from my phone to barely get through work. Do you not care about the outage in Millwoods? This is ridiculous. Every time I call I can't get through. Frustrating.

  • AlbertKamps Albert Kamps (@AlbertKamps) reported

    @TrevorTJJ Tried the Telus hub. Being close to Hwy #2 makes it slow down during heavy traffic. It seems almost all new vehicles have some sort of internet connection. We have a second remote property where it works fine.