Telus Outage Report in Heinsburg, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 12: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (22%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• JB (@moustachiojb) reported a minute ago from Calgary, Alberta

  @TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik

• Steve (@Oxcanhosting) reported a minute ago

  @RogersHelps I have services with Telus, I subscribe to all SN channels, I choose to sign in with TV provider I keep seeing you can’t view this with your subscription, this issue just started, Telus said I should have no issues contact SN support, but they are impossible to get ahold of

• brad (@brad_l28) reported 4 minutes ago

  Hey @Sportsnet your app won't allow my to sign in using my @telus account to stream....just keeps spinning me in circles...#WTH??? Any ideas here???

• Marc Requier (@RequierMarc) reported 6 minutes ago

  Telus is the absolute worst company in canada..My name is Marc Requier and telus you go **** yourself

• lefty70 (@golfingLH) reported 6 minutes ago

  @habpipes @TELUS @SaskParty Trying getting to an RN practitioner perhaps they would issue a script for you?

• Rae (@raeintheworld) reported 9 minutes ago

  @57expos @TELUS Doesn’t happen often but if I’m going to complain when it’s terrible, I will elevate when it’s great.

• Chantal Ireland (@chantalireland) reported 12 minutes ago

  Same question for @SaanichPolice, not sure who can help or if we can even get help without escalating his rage further and making it more dangerous. Thanks. Can’t hold phone calls long enough to call non-emergency, @TELUS no longer serves our neighbourhood enough for that. :(

• scottos* (@scottos__) reported 12 minutes ago

  @NHLFlames @TELUS 1. Winnipeg has hellebuyck we so scoring ain't happening 2. Sutter isn't a good offensive coach 3. The 4th line is the worst in the league 4. Call up Phillips 5. Good luck

• Henry Andres (@HeinreichAndres) reported 14 minutes ago

  @TELUS and @Rogers should remove the name Tablet from there website because those 2 cheap tablets is like garbage please that them of there bring S7 S7+ and S8 S8+ S8 Ultra

• Dak (D. A. Keldsen) (@d_a_keldsen) reported 16 minutes ago

  @jmarcus_md @kkeshavjee Time to bail. That’s a vendor milking an obsolete cash cow and daring you to leave. Talk to others and see what they do to support migration. FWIW, my GP likes Telus. (I have no financial interest in any EMR, just a lively curiosity looking for the next problem to solve.)