Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 01/18/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • justjennni jenni (@justjennni) reported

    @AndrewMowat1969 @BrynMightyMouth Telus is the worst! I have park power internet and it’s been great. And half the price!

  • JudyMaxB9632935 Judy Maxine 🇨🇦 (@JudyMaxB9632935) reported

    @Terence75852488 @BrynMightyMouth Same. And when I needed a box replaced, they came within a couple days, fixed no problem. Love Telus.

  • BacomoMiko Miko Bacomo (@BacomoMiko) reported

    @TELUS @TELUSsupport I referred my parents to Telus but somehow your agents booked me for their appointment & I can’t cancel the appointment.

  • ThisGuyHarvey Chris Harvey (@ThisGuyHarvey) reported

    @TELUS Well, it's a long story, stretching back to November, in which I was told one thing during my call trying to get a better deal on my plan, with new phones. I've been charged more than expected, with sub-par phones, only to have your customer service's solution be to go back to my

  • TELUS TELUS (@TELUS) reported

    @tedbouskill Hi Ted- TELUS Wi-Fi Calling cannot be used while travelling outside of Canada. If you made/received a phone call or sent a SMS text, this will activate your roaming. To avoid any roaming charges we recommend turning off automatic network selection.

  • kylemurray90 Surrey Murray (@kylemurray90) reported

    @TELUS is there an outage in Newton area of Surrey, BC?

  • Grimpster Yours truly (@Grimpster) reported

    @JpGagliardi @Concern70732755 @PierrePoilievre Never really employed per se. He had maybe a year as a collector for Telus on business accounts.. and "maybe'" wrote for a small paper in AB. Other than that? He's been a highly paid MP since 2004.. He's locked in for a full GOLD pension & had that by age 31. Maybe a rethink?

  • Lexi_InTheCave Lexi 🔥 (@Lexi_InTheCave) reported

    Cable had its problems but allowing Telus to stream television on the shittiest internet connection known to man was a collosal mistake.

  • pammyJ79 PJ (@pammyJ79) reported

    @eissyrc My home internet is thru Telus as well, had no issues with it though.

  • Mattcryderman1 Apollo (@Mattcryderman1) reported

    @BrynMightyMouth Shaw / Rogers advertises 500 mb/ps and they can reach that but average in at about 300, so you can go with Telus for 75 and that’s not averaged down yet or Shaw at average 300.