Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 12/26/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • robbarcruises RobBar (@robbarcruises) reported

    @IRPlawyer @TELUSsupport Use your Telus my app to verify login or use your phone webpage

  • CaseyDiary Casey Jones (@CaseyDiary) reported

    @J_TheCynic Oh, damn. The person from who I borrow Telus seems to have unsubscribed

  • donkeyrkong DK (@donkeyrkong) reported

    @TELUS @TELUSsupport @City_of_Airdrie Every day like clockwork, cell service is wildly slow and unreliable after lunch until late evening in Kings Heights area. Affects multiple Telus users and has been going on for months. What’s the deal?

  • GoobenB Gooben Paul board (@GoobenB) reported

    @TELUSsupport Rebooting modem did not work , I've checked all devices the problem still happens, could Telus SmartSteering be an issue ?! its only wifi that gets effected not ethernet

  • michellegray93 Michelle Gray (@michellegray93) reported

    Two Telus solicitors have been flat out harassing houses on my street this afternoon, I told them I was not interested the first knock, then they came back 2.5 hours later and then just did a third lap of my street. Wtf @TELUS do you pay by the knock?

  • SeanFitzMath Sean Fitzpatrick (@SeanFitzMath) reported

    I like how @TELUS periodically sends these notices through their app that you've earned enough points to redeem for something, but their rewards website has never once been functioning when I've visited. I usually get a blank page and a message about high traffic.

  • BabyJai69 Jennifer Ann Wells (@BabyJai69) reported

    @TELUS Not a *******😾 chance Telus. You keep up with this crap 💩 you’re next. Already dumped Netflix and Disney +, Facebook next and I’ll do pay as you go before I support a company that is pushing digital ID.

  • TuraEmanuela Dr. Emanuela Tura (@TuraEmanuela) reported

    @cbcnewsbc The BC govt allows Telus to charge ~$5000 yearly per patient to access family doctors. Why can I not charge a small fee to cover my overhead and start seeing patients now? Is the Health Act still valid in a state of emergency?

  • techsalespro Marissa Wright 🏳️‍⚧️ (@techsalespro) reported

    @CityNewsVAN Also @TELUS Purefibre is down. Not a wifi problem; I’m wired in and getting connection drops repeatedly.

  • MarkShaw24 Mark Shaw (Wear a Mask!) (@MarkShaw24) reported

    @IRPlawyer @TELUSsupport No sarcasm intended, but I feel your pain. Our Telus services noticeably declined after Fibre Optik was introduced in 2019. Quality of customer and technical support also declined. Yesterday, I lost Internet connectivity 10 times. /2