Telus outages and service status in Heinsburg, Alberta

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nuck Chorris (@ofclanmcLeod) reported 6 minutes ago

  @TELUS Still upset about the price I pay/month, just for wifi. Loyal customer for years and my monthly payment goes up over $20 because a two year contract expires?

• 
  Justin R. Melville (@JustinRMelville) reported 8 minutes ago

  It’s 4am & I’m on the phone to Telus because I have to call in during Canadian office hours to cancel my internet service. It took 12mins for a man in Delhi (not Canada) to cancel my service using a wildly insecure method. This is @TELUSsupport in modern day Canada @CRTCeng.

• 
  evolutionary (@acomputerscreen) reported 8 minutes ago

  DISCONNECTED FROM NEAR-BY WIFI? WTF TELUS it's not even connected yet AND WHY ALL THE UK ADVERTISING? Why random billing from APPLE and TELUS $100M to pollination what about Canada this nation **** pollination lower my bill, Phil or whomever ******** you are? What per person pays that bill no way it's comes from your profit but here you are touting great things feels just like Oprah and things are car for all you a gift from not this crew but donation to the show for the advertising role.. she got the credit manufacturer the advertisements how about a credit to your clients you fog with your bullshit? Act like you do nice things but with your clients money not yours. Lower the bills let the government put their.. our money where their mouth is. We need to get them to support Canada not give the money away that provides for the future of our children. Think about it then maybe .. can we start doing right instead of slinding left?

• 
  Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 10 minutes ago

  @Social_Moi @TELUSsupport If you have home issues, call 310-MYTV. For mobility issues, dial 611 from a TELUS cell phone. If you want a guaranteed Canadian agent, use the French options as you'll get an agent in Montreal (home service agents work there too).

• 
  Nourish (@nourishnew) reported 12 minutes ago

  @beanfieldcanada what's wrong with your service in Surrey. It's the 5th time there is no internet, in last few weeks. I was renting a unit which had Telus last yr and not even once it went down. I guess good services comes with a price. I went with this because of the price.

• 
  Mark (@markquarless) reported 12 minutes ago

  All I think of lately about Canada is negative because there isn't much positive news coming down the pipe. I'm thinking of moving us and am seriously looking into it. But I want to share something really positive tonight. Telus began here as a phone / Internet company in '98 and I used to hate them because of the many hours I spent on the phone with CSR about our internet speeds. But then they began a health program. I use Telus Health whenever I can because I still have no family doctor here in Canada - it's been 30 years. If I get one it's probably going to be through Telus Health and the work they have done. If I can go to them, I go to them instead of spending an entire day waiting in triage at any hospital or clinic. They've got it right (this is not a paid promotion, it's from the heart).

• 
  BS Detector (@allliesonyou) reported 14 minutes ago

  @UnkleHack69 Cell is cheaper here than the US. Look around. I pay $35 for CAN, US and Mexico. More data than I'd ever use. Based on the Telus network. Public Mobile.

• 
  TELUS Support (@TELUSsupport) reported 14 minutes ago

  @PaperHatchet Got it, can you try the steps below to cancel your game pass? Log into My TELUS (via web browser or the app) Navigate to the Subscriptions tab Find Xbox Game Pass Ultimate and click Manage Select Cancel Subscription at the bottom and confirm

• 
  Bald Guy (@ScruffyNSmooth) reported 19 minutes ago

  @TELUSsupport I also have the pleasure of MANY hours on the phone with Telus, many hours waiting for technicians, taking time off of work, technicians not showing up (the last two appointments in a row) bad product/worse service.

• 
  Olujide 'Chukwudi' Sobola (@sobola_jats) reported 20 minutes ago

  @Highteaspeaks @ajayi_g @Bell It is good you had a good offer from Chatr. I used Chatr for 2 years. I was paying 50 cad per month, tax inclusive for 5GB data. When I was frustrated and called them, their customer service person did not care. I had to port to Telus to get 60GB data for same price.