Telus Outage Report in Heinsburg, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

November 19: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (57%)

2. 

   Phone (18%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• clear n present (@KarFulch) reported 5 minutes ago

  Wow - Telus Home Security call takes an hour or more just to talk with someone to troubleshoot an issue… been waiting and still nobody has answered. @TELUSsupport how can you justify this?

• ♫ ❤️☺SK_Love 💙🇨🇦 (@17_danyell) reported 10 minutes ago

  Anyone having issues with Bell/Virginia or telus cell service. "Emergency Calls Only" its says. #bellmobile #virginmobile

• Jordan J Stuffco (@jstuffcocrimlaw) reported 13 minutes ago

  @petersankoff You forgot to tag them, @TELUS horrible service. Worst cell service I’ve ever had. Bullying customer service. And they use corrupt authoritarian spyware Huawei tech. Worst corp currently active in Canada. @TELUS breach of contract #yourefired and 你們是最低的標準

• figuec (@FigueContre) reported 14 minutes ago

  @TELUS @koodo bad, bad.... the worst customer service... NO ONE contacts me to solve a problem. The phone number on their website is just a machine with an automated response. BAD SERVICE!!!!

• Terrence Paul (@TerrencePaul5) reported 15 minutes ago

  @NurseShark4 @rhtunstall That's exactly what they want you to say... enough times so they can jump back in a say, "we have a solution"... "telus privatization"

• Spicy Extra Mayo (@zeagan) reported 15 minutes ago

  PEI people who are with Rogers or Bell for their phone, have you been noticing horrible and/or useless mobile data coverage in and around Charlottetown the last few weeks? Gonna cancel with Telus.

• figuec (@FigueContre) reported 18 minutes ago

  @koodo @TELUS I bought a phone that was supposed to arrive on Thursday as a gift. It is Saturday and I still do not have the phone in my possession. NO ONE is answering the phone, it's just an answering machine. How is it possible that they can have this bad service?

• outdoorvoice 👩‍💻 (@outdoorvoice1) reported 26 minutes ago

  For Kevin to call 📞 yah - It’s now past 13 hours. Being told I can’t have service until late October doesn’t work!!! #telus is the worst!

• Bring On Summer! (@ForMyBro37) reported 27 minutes ago

  @TELUS Telus has the worst customer service. Completely outsourced out of the country and they pass you around for a simple bull issue

• Sean K Smith (@SKSmith007) reported 27 minutes ago

  @TELUS @TELUSsupport can you please explain to me with the way the world is today…wireless and streaming…why am I dropping so many calls and my TV continues to lose signal? #moretowers