Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 02/08/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _rileytownsend ri » (@_rileytownsend) reported

    manifesting a ring by telling telus customer service that I’m Jacobs ✨fiancé✨ calling on his behalf to cancel his internet

  • nathan_koop Nathan Koop (@nathan_koop) reported

    On March 8th @TELUS @TELUSsupport charged my visa for a phone order (which was good) except that they then cancelled that order (which was bad). Today, two months later, they finally refunded me. After hours on the phone and in store. :-/

  • JKSalh Jas Salh (@JKSalh) reported

    Once again I have to hold on for hours for #telus to answer their phone because they cut off an old ladies phone as she is alone and having difficulties. for a phone company they need to have better service in answering their phones

  • pablo38705943 pablo (@pablo38705943) reported

    @TELUS SUCK MY ******* **** YOU DOG **** INTERNET company

  • LaweKurd1 クルド人の少年 (@LaweKurd1) reported

    Is #telus optictv down? #tv #yyc

  • almostbrewed courtney janet (@almostbrewed) reported

    Yes. I do love all my calls being dropped right when I answer them in my own house because @TELUS is the absolute worst provider ever. Tell me again why we went back to them? #bigmistake Missing important health related calls. The best. 🙃

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @jordanhgreen You will select the port my number when you are ordering the new Telus service online. The KOODO phone will remain active until you go online to activate the new sim card from TELUS :)

  • aidanposting ＧＲＩＮＤＣＯＲＥ ＧＵＹ (@aidanposting) reported

    @intrnetdaughter @jendr0wned if you ever need a disgusting telus quote to leverage hmu i work promotions so i got stupid deals

  • LDepreshion MF DOONIE (@LDepreshion) reported

    woke up feeling pretty good today, decided to deal with some business and call @TELUS to move my services. Two hours later the entire thing is cancelled and I guess I use Shaw now? Thanks for truly the worst customer service of all time, Telus. Just remarkably bad.

  • NevynSage uʎʌǝN ǝƃɐS 🙄 (@NevynSage) reported

    @BIVnews That's because of their marketing commercials. Telus is just as bad as Bell.