Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 11/19/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jullyauau la brebis galeuse (@jullyauau) reported

    i'll never buy another phone with @TELUS again! 1 week waiting a tracking number and nothing yet!! they support just say "call us", i bought it on line, i dont want to call anybody! terrible support @TELUSsupport ! i dont even have an estimated shipping date. I totally regret it.

  • pepesil20310597 pepesilvia (@pepesil20310597) reported

    @TELUS your service people were 2.5 hours late to set up my home service. Weren’t even able to set it up because the fibre line you ran was faulty… great company

  • alibi_co Truth + Alibi ******** Co. (@alibi_co) reported

    @TELUS hey, telus...if I could give you a bunch of thumbs down I would. TERRIBLE service OVER AND OVER.

  • ItzBahh Shae (@ItzBahh) reported

    @OUTL4Wofficial Yeah Shaw is terrible I switched to Telus 1gb up and down never going back to Shaw haha

  • a_m_s_ns 𝙰.𝙼.𝚂. 🇨🇦 (@a_m_s_ns) reported

    ... Then, at the new provider, I had to wait on the phone a HALF HOUR with Telus tech support, answering question after question, so they could release the number!...

  • FishermaMelvin Fully Vacc’d and Masked for You. (@FishermaMelvin) reported

    @CBCMarkQuinn What? The online doctor service from Telus didn’t work? How can that be? Alberta paid them more than humans!

  • Vestor7 VST7 (@Vestor7) reported

    @AlexDelarge6553 $MJLB HANDS DOWN... Mark this Post, will become a NAS Stock within 18 months. Once they get Certification @ anytime now, it's off to the Races. Partnership's with 2 NAS Stocks Telus/$TU & Iridium Satellite/$IRDM Takes $MJLB Global $MJLB The ONLY Public ELD Fleet Tracking Company

  • lukemcquarrie Luke McQuarrie (@lukemcquarrie) reported

    I would rather have 10 more years of Covid than one more year of tellus, honestly the worst phone company Canada has to offer. #telus

  • akitavirus dr. order hate account (@akitavirus) reported

    so ******* pissed with telus rn because my girlfriend and i have been having problems streaming over discord for like a week now and tonight i discover they've been doing jack **** about a cut cable here in edmonton for like that entire time

  • werethless12 werethless12 🌐 (@werethless12) reported

    @TELUSsupport hey @telus you guys need to fix your port out issue. Really feels like you're keeping me locked to Telus. Gonna be calling the @CRTCeng about this.