Telus Outage Report in Heinsburg, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Heinsburg, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Annette
(@whynotannie) reported
OK -let's see if you actually follow up on your commitment to me. I will keep everyone posted. So word is by Dec 7 there should no longer be issues. I can't believe I even have to wait that long. @TELUSsupport @TELUS
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Carlos Martell
(@Martell96) reported
Made the terrible mistake of signing up for @TELUS fibre. Not even 3 days with the service and already had 2 outages.
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Shara
(@sharabier) reported
I bought Syd an Apple Watch from @TELUS in October. It’s been a dumpster-fire of issues and I am STILL paying both with time and $$. Spent pretty near 15 hours on the phone with @TELUSsupport and still not resolved. Have been with @telus for nearly 22 years. What do I even do?
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Gillis Seafood
(@GillisSeafood) reported
@TELUSBusiness @TELUSsupport @TELUS Any update on the Business Connect phone service? Have not been able to receive incoming calls for over 24 hours.
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Bubbly
(@itsBubblyxd) reported
@Shawhelp yea its literally just shaw connection with the servers, I live on the west coast but my ping for east coast servers is better. friends using Telus don't have this problem and it's only a problem with my other shaw friends
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Jamie Melissa Renwick (Author) 🌐
(@Jamiegrl) reported
Shaw (@Shawhelp) stinks. Canceled my TV services two weeks ago, yet was charged for the full month. Customer service was terrible about returning their old HD boxes. My building is too old for Telus high speed but as soon as we move, I'm dumping shaw internet and good riddance.
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Steve I
(@SteveI26827992) reported
@TELUS - I’m fed up. Your “Smart” Hub continuously has an IP in BC, even tho I am in AB. Now, my Cell is doing the same. Fix this. You get $435 from us every month, Im starting to cancel tmrw -
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Jelli
(@jelliclecatsttv) reported
from
Calgary, Alberta
So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems
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Shanne Marie
(@shannemarie) reported
@WhiteLightKing @TELUS I use @TELUS Call Control. Haven't had a robo call since adding it ($0). My tip is that if you call a business and request the call back service (eg. Air Canada), you need to turn it off (*99) b/c the callback initially is a robo call which can't respond to the blocking prompt.
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TooMuchCaffeine
(@IncognitoChuck) reported
@TELUSsupport I am new to @TELUS since today. Trying to port my old number, and already I can tell you your wait times on hold are intolerable. 36 minutes and counting! Wtf?