Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 03/18/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mediarz mediar (@mediarz) reported

    I haven't had internet service since 3:30pm Pacific today. I call tech support, Manny said there's an outage my area, he say check the outage website, a couple hours later I checked the website and there's nothing showing, and I still have no service. @TELUSsupport @TELUS wtf??

  • complianthawk justin (@complianthawk) reported

    @TELUS @TELUSsupport Don't trust this company they will tuck you over and will do nothing to try to fix it!

  • gordonmcdowell gordonmcdowell (@gordonmcdowell) reported

    @D4V Is Telus network. Freedom was only Urban. PM was ok for further out. basically a poor man’s Telus.

  • maddynorton Maddy Norton (@maddynorton) reported

    @FEEZYDoesIT We cut the cable cord from Telus 2 years ago and never looked back.

  • Whatsachodefor Wayne E (@Whatsachodefor) reported

    @TELUS WTF what in in the name of Dr. Bonnie ******* Henry doing send sales people door to God damned door for? Seriously

  • AngelaHarveyYVR Angela Harvey (@AngelaHarveyYVR) reported from Penticton, British Columbia

    @TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    The “real” responses are coming in on PIAC’s privacy filing to #CRTC on the Covid Alert. app. Telus even brings up some of my arguments (rare !) I submitted early to raise questions to allow incumbents to provide evidence there is no problem. And Telus did.

  • Sahamchi Sahamchi (@Sahamchi) reported

    @TELUS *worst

  • _7H3_W1Z4RD_ The Wizard (@_7H3_W1Z4RD_) reported

    @ctnashtag @TELUS There's no escape.... the Sun is a giant 5G tower.... We're doomed. Cooked. Stupid fake Chinese sun hoax.

  • Farmtech27 Lee Kemp (@Farmtech27) reported

    @TELUS so my kids have to home school on Monday but our service sucks so bad we can't run 2 laptops at once. You able to help so my kids can learn