Telus Outage Report in Heinsburg, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Heinsburg, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ClarityCoach
(@ClarityCoachCA) reported
@TELUSsupport @Telus you are a complete waste of my time. 20 days of no internet, no results 2x's, 2 technician failures, incomplete & no foresight to what is needed to get things done ... get your **** together with ! #Telussucks #notgivingyoumybusiness
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Bruce Dawson
(@BruceDawson0xB) reported
@cdglove98 @TELUSsupport It looks like it started happening earlier this year, when they switched their email back-end to gmail. That said, I'm not a Telus customer, but I did spend an hour helping a friend view the doc that I shared with them
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Ashley P
(@Apea123) reported
@CraveHelp I keep being told I do not have a subscription but I do through Telus. I watch on my firestick and more often than not it stops working. Very frustrating. Do you have a fix? I can watch on my phone but this problem continuously happens on my firestick.
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Dave Botterill
(@Botterilldave) reported
@RachelNotley Telus and bell can never get high speed internet to all Alberta. But spacex and starlink can do it today… let’s not waste money funding the telcos
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Chris Glover
(@cdglove98) reported
@BruceDawson0xB @TELUSsupport Is this a relatively new thing? I used Telus up to 2014 and didn't have a problem.
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jlz
(@jennelizabeth9) reported
@TELUS over an hour on the phone with an agent to be hung up on doesn’t make me feel very good about your services already. I’m 2 hours into being a customer.
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Cyan
(@ryawesome) reported
but back to how much @TELUS sucks ***** i do get the wifi app though, which is guess is now the intended means by which you manage your router, but it's only available as an app, for phones
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🎙Barbara K. Baker 👩🏽💻📈
(@BarbaraKB) reported
@noBSkat @TELUS your operative word: “risk.” these folks are the definition of “don’t risk it.” so much fear surrounding #TikTok. I don’t understand it. but… I also never understood the fear around YouTube. Or Twitter. Or Snapchat. Or… #IAmOld
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jenni
(@sunshinejennni) reported
@OilCountry_Joe I switched to @ParkPowerLtd it is significantly cheaper and the service has been better than telus for sure!
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Dimo
(@Dimodimo1) reported
@TELUS has made it impossible to cancel services because they only accept incoming calls and after hours of waiting and not answering, they’re forcing us to retain services we no longer want. No call back service and no head office to contact. @BCOmbudsperson