Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 12/04/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • wpgchrish wpgchrish (@wpgchrish) reported

    @CFL @TELUS I would absolutely bring either my dad (who has never been to a Grey Cup) or @maninthebeard

  • Shawhelp Shaw Help (@Shawhelp) reported

    @brad23jordan23 I understand you have a service call appointment on Wednesday? Is your Telus install date set to be before or after the Shaw service call appointment? - Jesse

  • brilang Brian Lang (@brilang) reported

    @eagleinbc @RogersHelps Exactly the same. Rogers and Fido both use the same cell network towers. Plus as with Rogers, you have access to the EXT network in many areas where the Bell/Telus network exists by turning on Data Roaming (not recommended near the border as you will roam to a US network)

  • OtarineMusic ctrl+alt+girl (@OtarineMusic) reported

    Yup the reception issues I had with Freedom Mobile are basically null and void with Telus

  • kathi_balliu Kathi Balliu (@kathi_balliu) reported

    @CFL @TELUS My daughter who has never been to an CFL game.

  • Soops19A Soops19 🇨🇦😷 (@Soops19A) reported

    @CraveCanada Good content but Crave on our Telus subscription is brutal. We have to search for what we’re watching EVERY time. It’s the worst platform out there.

  • cealbone 🦭 (@cealbone) reported

    People are ******* stupid! We have two door in to our store here. Over one door it stay Koodo the other says Telus. People have come in the ‘Telus’ door and saw that it’s fully open floor store, left then came in the door down a little father that has Koodo over it

  • Dwayne__Tuck Stupid Halloween Name (@Dwayne__Tuck) reported

    @koodo I have a billing problem. Transferred 3 of my koodo phones to telus. Showing I owe over $1100 to koodo. What the hell?

  • worlds_apart68 ɮʀօӄɛռ ɮօօӄ (@worlds_apart68) reported

    @TELUS I went from the iPhone 10 to the 12 and I’ve had nothing but issues. No way in heck am I going to get the 13.

  • rhabayeb Rob H (@rhabayeb) reported

    @RogersHelps Your suggestions don't work. Chat features work for less than a day before they go down again. I never had that problem when I was with @TELUS , this seems to be a problem only Rogers has, as confirmed by multiple subscribers.