Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 02/05/2026 16:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • byers_judy Judy Byers (@byers_judy) reported

    @TELUS Is anyone else having trouble with their personal hotspot not working?

  • finetunedauto Fine Tuned Auto (@finetunedauto) reported

    @TELUS please fix your service or your network horrible no connection dropping calls calls going to voicemail

  • rediscovermoi Shawna (@rediscovermoi) reported

    @TELUS Hello, I'm hoping Telus techs might be able to go the extra mile and help me recover an old voice mail that just expired. Its my father singing me happy birthday. He died last year of covid. Thank you, I look forward to your response, Shawna

  • RaymondNYULI Ray NYULI (@RaymondNYULI) reported

    @DHerbertCBC @TELUS The damage to the phone at 5th & Vic is recent. The parts were still in the street yesterday.

  • danisu87 Dani (@danisu87) reported

    Really cool to have my internet not work when its needed for work. Also really hate your automated phone crap telus, when I call in, I want to talk to a person, if I wanted online I'd go online

  • hypnoticoiui Flan-san ⚜️ඞ (@hypnoticoiui) reported

    @Mayhew__ yup and telus is using it too ON BUS STOPS I CANT ESCAPE IT OMG HELP

  • i1n1 can't think (@i1n1) reported

    @Bell #telus top ex employees run @Bell n bell uses telus infrastructure to make money. Bell cant be the best NEVER.

  • horbayj Jaye Horbay (@horbayj) reported

    This definitely is a 'Me' problem but I think it's werid that both the Oilers and Canucks have Rogers as their helmet sponsors, not to mention the naming rights of both their rinks are also Rogers. Why hasn't Telus gotten into the sports building industry?

  • pvjvrillo Ꮙ (@pvjvrillo) reported

    Telus dead *** sucks 💀

  • salman_merc Salman Merchant (@salman_merc) reported

    @TELUSsupport I have been sending messages on twitter demanding support but no response. Such a pathetic experience. I have already started to regret my decision of moving to Telus. An advise to all @TELUSsupport customers in #Canada, please think twice before you switch to telus