Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 01/27/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JMadsen6 J. Madsen (@JMadsen6) reported

    @ThatDudesMother @JustinTrudeau Yes and especially when the government uses Rogers, Bell or Telus and there’s another Canadian wide outage for internet and everyone is just standing there, or maybe there’s a cyber security ransom from a hacker, works wonderfully doesn’t it

  • IanSeggie Ian Seggie (@IanSeggie) reported

    @Shawhelp Trying to get a hold of your "tech support" for over an hour now and you seem be dealing with thousands of others with lousy internet service. I'm using my @Telus 5G iPhone tethered to my laptop to Tweet.

  • Freedompatodos Polo (@Freedompatodos) reported

    @kooptroop77 @TELUSsupport Cancel telus! They steal money from their clients

  • xiHaller iHaller (@xiHaller) reported

    @kohkeymuncher That was me when I would use wifi with Shaw. Now wired with Telus and my network performance stays as flat as my singing.

  • naimaharg Ian Graham (@naimaharg) reported

    @ryancoleman @TELUS I love this story. I alway feel so bad for those sales telemarketers who get paid to do such soul destroying work…

  • TwittleAir Air 🐳🐋 (@TwittleAir) reported

    @IanSeggie @Shawhelp @TELUS good luck for better speeds, but if it's customer service - none are good

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Hi @telus, still waiting for that call back, going on 3 hrs now. The number listed on your site for cancelling service doesn't work and I can't even re-request a call via your virtual assistant. It's not working either.

  • thatgirlxo 𝕂𝕃𝔽🫶 𝕄𝕒𝕞𝕒 𝕥𝕠 𝕓𝕖 ~ 𝔹𝕠𝕪 𝕞𝕠𝕞 x1🧸💙 (@thatgirlxo) reported

    Having to switch from my S21+ 5G to an LG G4 sucks so badly! I can't even make out what the emojis are. It's outrageous $475 for a new screen. But, had telus told me my device care didn't cover anything anymore, i would've gotten it fixed for $40/mo. 😠

  • Freedompatodos Polo (@Freedompatodos) reported

    @DagnilloRosanna @TELUSsupport Cancel telus they will steal your money!

  • ryancoleman Ryan Coleman (@ryancoleman) reported

    @naimaharg @TELUS Yeah the script was awful and wasn’t doing her any favours. It was clearly designed just to get me to say I was happy with my service - I assume to try and sell me more of some other service they offer