Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 02/25/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • raghu_venugopal Raghu Venugopal MD (@raghu_venugopal) reported

    TELUS manages my patient's WSIB submissions. This is a public service. "TELUS revenue for the quarter ending June 30, 2022 was $3.424B, a 2.36% increase year-over-year." WSIB should be wholly publicly managed.

  • GatorPetrol ExpectoPetroleum (@GatorPetrol) reported

    @totemsunrise @TELUS @TELUSsupport No problem at all. It’s barbaric to put you in danger over their mistakes and then force you to function on their schedule.

  • GreatScott082 Scott Gaudet (@GreatScott082) reported

    @angrydadof5 @TELUS Let me know if there’s anything I can help with Jim/Wendy!!

  • WhoTrollsTrolls He Who Trolls The Trolls (@WhoTrollsTrolls) reported

    @Irric_Keo @TELUS Are they doing that now? Wtf I never heard ****

  • kyuface Stephanie (@kyuface) reported

    @TELUS Please rethink your decision to charge credit card processing fees. 🙏 I personally will be removing my credit card and paying only through my bank if you insist on these fees. Inflation is a huge problem right now and I doubt many of us want new fees added to our bills.

  • rebecca_barrow VanIsle Cruzer☮️ (@rebecca_barrow) reported

    @jjhorgan DO NOT allow Adrian Dix to sully your reputation. BC healthcare is getting WORSE under Dix’s poor management. A health care minister should listen to PHYSICIANS and not BIG CORPORATIONS (Telus).

  • frizzybob internet user (@frizzybob) reported

    @JamesTCanadian @TELUS I started with them, wayyyyy back. never returned. & won't.

  • AGrumpySenior Lord Swilliam🇺🇦 (@AGrumpySenior) reported

    @telus tried to speak to a mobility agent today. When an agent answered, they with home service, even though I asked for mobility in your VR system. Got transferred, waited over 25 minutes, no answer. Trying to verify my mobility plans for an upgrade #Frustration #mobiliy

  • doulaw Doogl (@doulaw) reported

    @CBCNews @JustinTrudeau perhaps we should open the borders to true competition. This is as bad as the Bell Telus Rogers cell/internet fiasco which is broken too. OUTSIDE COMPETITION WILL FIX ALL THIS

  • Sky_Hiigh_ Kayla Katastrophe (@Sky_Hiigh_) reported

    Anyone else have issues with their data on @koodo ? Tired of paying for data when it hardly works. called Koodo for help and they suggested I switch to Telus 🙄 how is that helping your customers?!