Telus Outage Report in Heinsburg, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• icaxx (@ericax_x) reported 2 minutes ago

  Is there a @TELUS internet outage? We’ve been without internet since last night. Located in Richmond, BC @TELUSsupport

• SAP-Edward (@SAP_Alien) reported 4 minutes ago

  @OzzyGoose78 According to a couple other people who used to have Shaw, they hated it. They switched to Telus Pure Fibre and experienced no issues. Idk if EAs servers have an issue with Shaw DNS or what.

• Amanda Rene (@AmandaRene123) reported 6 minutes ago

  @TELUSsupport Been without cell signal for more than 48 hours. Can't report an outage unless there's equipment broken. Got told to call support. (No cell signal= can't call) It's the only one area in my municipality that's without service. Multiple different phones on Telus/

• Jessy Beley (@JBeley19) reported 8 minutes ago

  @TELUS is such an unprofessional company. 2 hours on the phone 7 people spoken too and we can’t solve an issue. Apparently 3 years ago I closed my account. There was a balance. They sent me one email to an account that was closed now I have a $500 collection shaw here I come.

• Jim Kearley (@JimKearley) reported 9 minutes ago

  @billgood_news I always love people in this country that have a doctor and do not care one bit about people that don't. But probably half the people in this province have no doctor. So if the only way to get medical help is to pay for it, well so be it. Telus is helping these people.

• Rose Hillier 🇺🇦 (@rlhnyvr) reported 12 minutes ago

  @Shawhelp It would help if you would improve your cell coverage and services! Prices are attractive but Telus wins hands down. Almost sorry I switched!

• G (@glanz) reported 13 minutes ago

  @cmcalgary Shaw Fibre+ 500 with Total TV for $135. I gave up on telus years ago and would never go back

• Bruce Shearer (@roystonbruce) reported 16 minutes ago

  @casualcactii @billgood_news Educate yourself. Telus’ paid service is a small part of their health offerings. Their “My Care” service offers phone health at no charge to the user. I’ve used it and have been very satisfied.

• Wally Born (@wally_born) reported 18 minutes ago

  Hey @TELUS, @TELUSsupport your 5G network and 5G Rural Internet are crap! Have had to reset my modem at least once an hour for the last 5 days.

• Sue Less (@SuzyLessard) reported 18 minutes ago

  @TELUSsupport is there a @TELUS outage in Campbell River, my landline has no dial tone and static. It started with some static on the 24th and today it's got no dial tone and the static is far worse.