Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 11/17/2025 12:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenMachalek Darren Machalek (@DarrenMachalek) reported

    @TELUSsupport Switched from Rogers because of their network wide failure. Starting to feel like that was a bad decision. No phone service right now with Telus.

  • Stephenmccorm Steven (@Stephenmccorm) reported

    @TELUSsupport All 4 of our mobile phones are not working..not great for $500 a month TELUS.

  • jherman644 Heman (@jherman644) reported

    @TELUS what's Happening with data? Unable to send any messages. Huge problem

  • countrygardner Karen Hunt (she/her) (@countrygardner) reported

    @TELUS is your cellular service down? Can’t make cellular calls. What is going on?

  • niketalena niketa lena (@niketalena) reported

    telus needs to get their **** together, i need my data ffs

  • jlacwa Jamie Lacroix (@jlacwa) reported

    @geordiemuppet @TELUSsupport telus is down. website crashed. this is very bad for those of us that use our phones for work. Come on @telus be better.

  • tiredcanajun 🇨🇦cindiloohoo🇨🇦❤️🍁 (@tiredcanajun) reported

    @mediarz @TELUS An outage 😝

  • jlacwa Jamie Lacroix (@jlacwa) reported

    @EBCArtWork @mediarz @TELUS yup its all broken

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @Roadeyez Alright, so you are still having issues with Telus cell service?

  • simysmom99 Audra Morrison she/her (@simysmom99) reported

    @jesssicrap @TELUS I haven’t had a problem.