Telus Outage Report in Heinsburg, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

November 18: Problems at Telus

Telus is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (57%)

2. 

   Phone (18%)

3. 

   Wi-fi (11%)

4. 

   TV (6%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• alexjames (@alexjames_82) reported 2 minutes ago

  Issues experienced with @TELUS in Canada: - Some PVRd shows don't play at all (black screen) - PVRd shows cut off before ep is finished - Some PVRd shows get skipped - UI duplicates show episode list - On demand shows crash when resuming after pause This normal @TELUSsupport ?

• Paul (@OfTwittah) reported 4 minutes ago

  @Costant9Richard @SpaceX This is for remote internet. Cheapest option is Telus Hub. LTE network. Everyone and their dog has it where I live and its absolutely garbage.

• k t ☮️ (@mamakts) reported 5 minutes ago

  @TELUS Unable to DM but enjoy the $900 overage - and taking food from children you claim to support in your community. Our loyalty has moved to bell and starlink. Ridiculous that you guys have unlimited data for smart hubs and wouldn’t resolve.

• ... (@Jonah1907) reported 5 minutes ago

  @StonedMasons_ Telus needs to be broken up. They screw Canadians everyday and give a few crumbs out in PR stunts thinking people won’t notice.

• Miss Charlotte (@Misscharlottesw) reported 7 minutes ago

  @TELUS Still awaiting a response to email or phone - nothing - worst company ever #telussucks

• Jay Alary (@JuliusBarthelme) reported 10 minutes ago

  @TELUSsupport Is there an issue with Crave on Telus Optik not updating? This week’s new episode of STAR TREK: PICARD is available on the Crave app, but it’s not appearing on the Telus Optik version on my 4K PVR. Can you help a Trekster out?

• Daryl Stewart 🇨🇦 (@stewartbooks2) reported 12 minutes ago

  @passittobulis Wow the Telus Optik lag time is terrible. Are you at the rink. You posted this at least a minute. Before I saw the goal.

• Hangtooth (@Squijibo) reported 13 minutes ago

  @MK_Works Public Mobile is cheap and uses the Telus network (perhaps the best network in Greater Vancouver) but at 3G/4G speed, depending on your plan. We're on their $15 or $25 month prepaid plans unless we spot a super deal with a faster service + data, but we're not holding our breath.

• Nick (@cdnstudent) reported 15 minutes ago

  was told they can't do anything about either error and just told me I can wait another 2 hours more for callback from wrong tier of help. I have never had this poor of service from Telus I'm in shock, Tempted to just tell them to uninstall it all.

• RossCreekNation (@akaRCN) reported 15 minutes ago

  Does anybody else have issues with their Telus Optik cable box constantly freezing & restarting?