Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 01/11/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • acks99 Matt (@acks99) reported

    @TELUS @TELUSsupport no internet, tv or phone service for 4+ hours and no fix coming. Perfect way to wrap up a horrible 2021.

  • ironken999 Ken Bell (@ironken999) reported

    @WhistlerBlckcmb @TELUS What’s wrong with Fitzsimmons chair? Worst time imaginable for it to be closed!!!

  • LeggoMyEggo_ Alexis Sampogna (@LeggoMyEggo_) reported

    @TELUSsupport hey Telus, I haven't had stable internet in 6 days. Your tech who came out yesterday cut off my internet completely. I've been told it won't even be looked at for another 5 days. I work from home, I can't just take half a month off work while you fix this???

  • redeyewelder1 brent dube (@redeyewelder1) reported

    @RobertC60906066 @CBCNews Yes it’s possible Trudeau still didn’t help enough small businesses but did help Telus Rogers that’s where most of $ went to big Corp while many claim he’s good for county I bet most $ went to Quebec Corp while we middle class will have to repay it all

  • a_m_s_ns 𝙰. 𝙼𝚒𝚍𝚍𝚕𝚎 𝚂𝚞𝚛𝚗𝚊𝚖𝚎 🇨🇦 (@a_m_s_ns) reported

    ... I left Telus for their ****** service. But at least I could stream a 144p YouTube video!... or a simple audio file. Again, UP YOUR THROTTLED SPEEDS. I mean, Jesus, at least make them comparable to a McDonald's Wi-Fi!! ====

  • zacharyweeks Zachary Weeks👨‍🦼♿️ (@zacharyweeks) reported

    Anyone else having @TELUS issues on the northside of #yeg?

  • DrMarcusG Marcus Greatheart MD MSW (@DrMarcusG) reported

    @LesliBoldt @DrRitaMc As a new-to-practice doctor, I got a landline as backup because I was paranoid I might miss something urgent when I was on-call. It rarely rang, and when it did, it was either spam calls or @TELUS trying to sell me some service I didn’t need. So basically more spam.

  • daimanuel Dai Manuel (he/him) (@daimanuel) reported from Bowen Island, British Columbia

    @TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.

  • SimonAli Simon Ali (@SimonAli) reported

    @TELUS your retention agent either hung up on me or I was disconnected, never to get a call back. I’ve also been given false info on my acct for 3 days. I want to cancel & move my service to Rogers in part of your ineptness

  • Freddi 🇨🇦 Heather 💉💉 (@Freddi) reported

    @TELUS I am not happy with your Security side of the business... Why do you have support tickets on our dashboard if you are going to ignore them? Why are you charging me to come to fix your equipment? @TELUSsupport @AlarmDotCom