Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 03/04/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KylieSpeak KySpeak (@KylieSpeak) reported

    @TheJenRollins @TELUS 4) stop accusing ME & send me the 📞 (which I received the 2nd time). I’ve NEVER IN MY LIFE had such heinously bad service from any company & they are forever banned from my home in any capacity. I can still hear this agent swearing at me & calling me a thief & hanging up on me

  • LLSaunier Lynda-Lee Saunier (@LLSaunier) reported

    Telus wants you to log in for service but all they keep saying is “Sorry I don’t understand” Seriously is this the best we can do in Canada????

  • KGCrown K Gillan (@KGCrown) reported

    @MamzelleDMD @TheJenRollins @TELUS I kept thinking our house phones were garbage so we kept buying new ones until one day Bell checked the lines and fixed them and suddenly I could hear people clearly on the landline. How much $ did I waste on phones when it was their problem.

  • AnneGreig15 Anne Greig (@AnneGreig15) reported

    @citynewscalgary Oh it's reality Roger's sucks and Shaw is going downhill if they merge the only other competition will be telus and things will get worse and more expensive

  • r4ngertv R4NGERTV (@r4ngertv) reported

    @Ms_Nyxia Ive used only telus and shaw and have never had any issues to be honest

  • LLSaunier Lynda-Lee Saunier (@LLSaunier) reported

    One hour on hold with Telus to correct overcharge. Seriously!!!! They tell you all they are doing for the world yet ignore their customer’s!

  • Thavi_stf Thavisha Fernando (@Thavi_stf) reported

    @TELUSsupport is the service down in the lougheed/Coquitlam area? #lougheed #Coquitlam #telus

  • SilveryCurls Sherida Charles (@SilveryCurls) reported

    @Senseofhistory @TELUS Agree. I think @TELUS should not allow this type of customer abuse.

  • hannahdsharpe2 Hannah Sharpe *is editing* (@hannahdsharpe2) reported

    @alexandriab_11 @TELUS @TELUSsupport How is it that easy to cancel on their end?

  • alexandriab_11 Alexandria Brown is closed for submissions💛💜 (@alexandriab_11) reported

    @hannahdsharpe2 @TELUS @TELUSsupport Great question. And now to get my phone working they have to wait for it CALL. ME. When they are the ones who cut it off??? Wtf