Telus

Telus Outage Report in Heinsburg, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 12/14/2025 06:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HardsHailey Hailey Hards (@HardsHailey) reported

    @TELUS @TELUSsupport what kind of jokers you got working for you! They lie and steal. They say they value your time spent my whole morning on the phone with support to be told it’s not an inconvenience to me?!? #telus #teluscares

  • KozartXC Kozart✨ (@KozartXC) reported

    @ppugstar @RaiderACM TELUS cell service respect.

  • stephanuch92 Anna Borshin (@stephanuch92) reported

    Looks like it’s time to switch to @ShawInfo since I have been on hold for over two hours with @TELUSsupport and always have nothing but problems with Telus 🤬

  • Fyxer4 Fyxer (@Fyxer4) reported

    **** @TELUS worst internet ive ever used

  • mrstl17 ♏️ (@mrstl17) reported

    Telus customer service is assssss

  • hairgirlskh hairgirl (@hairgirlskh) reported

    Have been on hold at Telus for a long time...need a live agent’s assistance, this is unacceptable customer service! #telus @TELUSsupport

  • anitakm Anita Ericksen (@anitakm) reported

    Must often use hot spot, wifi often down. Two year contract, $68 a month for no service. Rep quote "you're getting the service (6 and under speed) its just not as good as you want it to be." No discounted rate? It's about time Telus @TELUS @TELUSsupport @telusmobility

  • MeaganLoose acab (@MeaganLoose) reported

    @aitana_arcana that's so long im sorry for your loss **** telus and shaw

  • Childsmadoran Cindy Gabel (@Childsmadoran) reported

    @SAndersonshpk @UbakaOgbogu Hmm I have never had issue with Telus and thier customer service. When I have an issue it is addressed with great customer service . Yes the wait is sometime longer then I would like

  • BryansHungry Bryan (@BryansHungry) reported

    @_b3nts @Tchissyy Bell, telus, Koodo all use the same towers ie exact same signal strength so if you have good service with one you're fine with the other too