Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 01/17/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSheriffCNFT The Sheriff - CNFTs (@TheSheriffCNFT) reported

    @Jim46917298 @877PSBYTE6 Telus here, I'm not down haha. But the river 100m from my house my flood soon 🤷

  • bubbaray90 Mel (@bubbaray90) reported

    @tired_elle @akurjata just posted about this. I'm with Telus (mobility/landline/internet) and holding steady in Surrey right now. I hope you get your service back quickly!

  • kailnotkait K. (@kailnotkait) reported

    @feezandfriends Yep - having issues with Telus in North Van.

  • goldenmulletman Greg (@goldenmulletman) reported

    @KellyKEditing No service here either, Telus, right in the city.... I can see a tower from where I'm sitting.

  • Misteedwalker Mistee Walker (@Misteedwalker) reported

    @TELUSsupport My Telus biz connect phone isn’t working. Is the system down?

  • JChmelik19 Jordan Chmelik (@JChmelik19) reported

    @Mike_Salame Work phone is bell and it’s down. My Telus phone works great though! Haha

  • TamaguchiMario Mario Tamaguchi (@TamaguchiMario) reported

    @TELUSsupport Is there a Telus home internet outage affecting the UBC area? Tried to call support - no response.

  • fakeezzie Fake Ezzie 💾 Real Mike - Centrist (@fakeezzie) reported

    @mchykerda You are the exception that proves the rule. I deal with so may IT issue with clients who have moved, or just wanted to change services for their internet (from Shaw to Telus for example). It's doable, but POP and IMAP email is hard to configure for the average person also.

  • LandryLes Les Landry (@LandryLes) reported

    @bond_0215 @TELUS @TELUSsupport That's the problem... it's a race to the bottom... And it's been a marathon...

  • CoeurRegulus Regulus Coeur (@CoeurRegulus) reported

    @David_Mulroney Waay too late friends - Huawai is already embedded in many of our institutions, include TELUS' network (no one is aware).