Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 12/05/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • anirgarg Ani (@anirgarg) reported

    @TELUSsupport extremely poor reception, dropped calls, very slow mobile internet in east end kingston near gore rd. Ongoing for months and months. What is telus doing about it?

  • sciencehoe420 Yeeter Pan (@sciencehoe420) reported

    @TELUS After being on hold with you for an hour your system sent me to a phone that no one picked up for 15 minutes. I have been a customer for 4 years and all you people do is upcharge and deliver the worst customer service I have ever experienced. Switching providers presently.

  • Procrastik8 bigmamakano (@Procrastik8) reported

    @ChrisWNunn @telus is still forcing a family member to do rapid tests every 72 hours. There is zero science to support this. I want so call a class action law suit.

  • fatkatfatt FatKatFat🐈‍⬛ (@fatkatfatt) reported

    I’ve been with Telus, Bell, Koodo, Rogers, and so many more and NOTHING is worse than Freedom Mobile. Honest to **** this company is so good at conning i need to start picking up pointers

  • coolfactor LifeIsRuff 🇨🇦 (@coolfactor) reported

    @TELUS Waiting for a mobility agent to take my call … taking too long. I thought employing call centres in the Philippines was supposed to keep costs down so head count could be kept up?

  • rajulshah_ 🤘🏻 (@rajulshah_) reported

    @MasterHerial @TELUS Thanks for the response. My friend is not Telus customer but the promotional call he got is from official Telus number.

  • UnboxedCrayon Mango Tango (@UnboxedCrayon) reported

    @as_per_danielle Big issue with a religions that determine your lot in the afterlife based on how many conversions you get… JW’s, Mormons & Telus… the amount of door knocking we get… (Telus is the worst though… they come out in teams now).

  • vicvirk Vic 💉💉💉 (@vicvirk) reported

    @robertojames192 Their user interface is horrible. We were forced to go with Shaw 2 years ago as Telus is waiting for fibre to wire our house.

  • karlajub Karla Jubaily | كارلا جبيلي (@karlajub) reported

    my favourite past time is haggling with @TELUS customer service

  • fatkatfatt FatKatFat🐈‍⬛ (@fatkatfatt) reported

    I’ve been with Telus, Bell, Koodo, Rogers, and so many more and NOTHING is worse than Freedom Mobile. Honest to **** this company is good at conning I need to start picking up pointers