Telus

Telus Outage Report in Heinsburg, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 11/03/2025 22:20

November 03: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kylemurp13 Kyle (@kylemurp13) reported

    @JasonBroughTSN Telus Sucks!

  • JustCallMeEevee Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    @WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

  • ElPunitor El Punitor (@ElPunitor) reported

    Why can't I get through to @TELUSsupport ? Why do I have to wait an hour to speak with someone? The signal is too weak and I'm getting a pixelated screen, or the screen just freezes. Doesn't @TELUS care about its customers? What's the number for Shaw?

  • MsHomeEc Alana (@MsHomeEc) reported

    @AndrewWalker650 It’s working again ... bad @TELUS stressing out Canucks fans 🙃

  • Bun73529461 Bun (@Bun73529461) reported

    @AndrewSGTobin I had zero trouble. I had Telus.

  • serrzzy12 Paul (@serrzzy12) reported

    How much do we spend for @TELUS and constantly get crap service lol these clowns are competing for biggest scam with ICBC

  • MooreFitnessSTG Connor Langpap 🇨🇦 (@MooreFitnessSTG) reported

    Hey @Bell, @Distributel and @TELUS ; no interest in trying to gain another client? Seems like you don’t care about those who struggle to get service.

  • captaincanuckle comebackszn (@captaincanuckle) reported

    @RJHenderson7 Telus is horrible.

  • serrzzy12 Paul (@serrzzy12) reported

    @Conditional1st @VANcanucks92 @NuckMyLife Really?! I’ve have a horrible experience with Telus at my place. Still no fiver Optik line in our area too

  • brockscrocs *loud, long sigh* (@brockscrocs) reported

    @Moosekayak I’m watching on Sportsnet Now using my parent’s Telus login so it feels even more impressive because Sportsnet Now is awful (since my parents use my Netflix/Disney+/Prime I’m not a scrub)