Telus Outage Report in Heinsburg, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Heinsburg, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (53%)
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Phone (22%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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paul is not paranoid
(@AmbulentLight) reported
@Whalerman12 @natnewswatch Unless you're with Bell or Telus or a subsiduary, there's a good chance you actually are. Because "independent" companies resell service from the big guys, that's how it works.
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Mike Brimblecombe
(@endzonechamp) reported
@1loriking Yeah switch to the company that NEVER has your cell phone paid off,NOT I switched to Freedom,after being with Telus 12 years.
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Galuade
(@galuade_) reported
@_Rewhan I guess now we just wait for Rogers to buy Telus or vice versa so we all get to eat **** because you know nothing will be done about the monopoly so long as trudeau gets a kickback
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Lynn Greiner
(@lynngr) reported
@HowardITWC @peternowak From a customer PoV, Bell + Telus = disaster. Dumped Bell years ago for severe lack of customer service/focus. Telus is great that way.
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y knot
(@yknot05) reported
@rosie_digout We found Shaw easier to deal w than either Bell, Rogers, or even Telus. Telus bald facedly lied to us urging us to sign longer term w them for better high speed. Turns out they didn't have that coverage into our area unless we went w a dish which is compromised during bad weather
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Ryan M
(@RyanM_Shuswap) reported
@snarkywhiteguy For sure. When we moved last summer, I looked at my broadband "choices" - Shaw or Telus. Literally the same price, ultimately. Sure, I could've saved a bit for a few months "switching" to Shaw. But, since the house already had Telus service...I stuck with Telus.
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Matthew Irving #BLM
(@mattirving_1) reported
@ButYouAreVast @christoaivalis This now leaves with only Rogers, Bell [ew!], and Telus as the major cable, internet & phone service providers. I could also see this leading to a potential shutdown of Citytv.
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Mario Foulem
(@MFoulem) reported
@TELUSsupport any particular reason I am obligated to change my Telus password from migrating with damn Google??? I’ve tried 4 damn times and it WILL NOT access any of my entries as I’ve used similar characters in the past... WTH???
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Ian Seggie 🅙
(@IanSeggie) reported
@NEWS1130 Gross. Telus internet going in this week, won't have to deal with this garbage.
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Howard Solomon
(@HowardITWC) reported
@lynngr @peternowak This is the problem the CRTC and the government face: If Rogers can swallow Shaw, why shouldn't Bell take Telus? Bell will demand equal treatment