Telus

Telus Outage Report in Heinsburg, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 01/25/2026 16:55

January 25: Problems at Telus

Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pixelpearlfect 𝘘𝘠𝘔 𝘗𝘌𝘈𝘙𝘓 🕯💿 (@pixelpearlfect) reported

    Did @TELUS have an outage ??? Why I have no service @TELUSsupport

  • Tawesome25 Taylor (@Tawesome25) reported

    @TELUSsupport missed a call for work due to this outage. Thanks telus!

  • DjMalik8013 DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • Nic905ole Nic. E. Spoons (@Nic905ole) reported

    @TELUS @TELUSsupport I have no service. Is there an outage???

  • Kateswift20 Kate (@Kateswift20) reported

    Telus service is down. I'm located downtown Toronto currently. This is conflicting with my work. @TELUSsupport

  • BaileyF30 Bailey Fauth (@BaileyF30) reported

    To everyone who is bashing and saying really rude things to @TELUSsupport these people aren't the issue... they are literally doing their jobs! Be nice people! @TELUS

  • JackMorris1867 Jack Morris (@JackMorris1867) reported

    Telus mobile network is down.🤔

  • emmetdavis7 Emmet @ LETS GO! (@emmetdavis7) reported

    Hey @TELUS @TELUSsupport network is down. Please fix

  • Mackenzie8729 Mackenzie Gerry (@Mackenzie8729) reported

    First IG and whatnot, now Telus has a wireless outage🙃

  • MJW0220 Mark (@MJW0220) reported

    ****. Why couldn't Rogers go down again. Had to be Telus