Telus Outage Report in Heinsburg, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Heinsburg, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Telus
Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mitch Balmer
(@realMitchyB) reported
@AboutRogers real shame this Shaw buyout was allowed to happen. Had Rogers as my 1st cell phone company and switched cuz service provided sucked major ***. Pretty sure I'm gonna have to switch to Telus now cuz of them.
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Brian
(@BCBoisvert) reported
Pissed @TELUS and have Telus has one shot to keep me before I cancel everything (Home Phone, Security, TV and Internet) so some one from Customer Retention better reach out to me ASAP. Tomorrow afternoon I start moving everything.
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Charlie (NEW SONG OUT NOW) Weber
(@GloryusFailure) reported
**** telus, anyone have a decent phone plan for under $50
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Facts Of Dave
(@FactsOfDave) reported
@MrtKaram @Fidomobile Go with Telus they are offering free US calling, and good customer service my mom just switched when my contract is done I’m switching too
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Notmyfarm
(@notmyfarm) reported
@cathy_fillion Telus is a crooked company period , also they up your bills even no your under contract for a specific amount agreed upon ,cancel and run it’s funny they are big out here in Alberta but in Ontario they are known as a a bunch of low life’s no one I know uses them at all or would
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Jeff Matthews
(@pithylittlegeek) reported
@TELUSsupport -- I am a Telus user arrived in the UK and have no services, including SMS. Have not been able to get any answers on support site.
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T.K
(@TotallyUngood) reported
Shaw and Rogers sending me an email like I should be stoked about the buyout. Bro, I'm literally switching to Telus because of this. I will never be a Rogers customer ever again, worst customer experience of my life.
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Chantal Ireland
(@chantalireland) reported
@1loriking That’s why we haven’t cancelled, all the others bought their use of the Telus tower that they took down to renovate a mall. I can’t even call 911 in my living room. Ten blocks from the hospital in our capital city. Neighbours on different providers are the same. @TELUSsupport
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Lori King
(@1loriking) reported
@chantalireland @TELUSsupport I never have issues with my telus mobile, was ok with shaw cable but 5 yrs ago been crap. We were in QC and used Bell which didnt think i'd like for cable/internet but pricing ok, instead of prepicked tiers you could choose 10, 20, 30 channels and mix em up 1 a month, was great!
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Jules Sherred-He/Him - geekyjules@mstdn.ca
(@GeekyJules) reported
And even if I wanted to subject myself to ****** Telus service again, I can't cos my house is only wired for what was once called Cable cos when this house was renovated, Telus wouldn't come to add service without charging a king's ransom I HATE THIS THANKS