Telus

Telus Outage Report in Heinsburg, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 03/29/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BarbaraKB 🎙Barbara K. Baker 👩🏽‍💻📈 (@BarbaraKB) reported

    @noBSkat @TELUS your operative word: “risk.” these folks are the definition of “don’t risk it.” so much fear surrounding #TikTok. I don’t understand it. but… I also never understood the fear around YouTube. Or Twitter. Or Snapchat. Or… #IAmOld

  • jennelizabeth9 jlz (@jennelizabeth9) reported

    @TELUS over an hour on the phone with an agent to be hung up on doesn’t make me feel very good about your services already. I’m 2 hours into being a customer.

  • StefanJamess Stefan Jamess (@StefanJamess) reported

    Pretty disappointed in @TELUS @TELUSsupport … we have been a customer for a number of years and one of my slimline remotes has stopped working and they’re expecting me to buy a new remote when my remote for this box has never been used because this box was never hooked 1/2

  • Matt2424242 Matt (@Matt2424242) reported

    @TELUS @TELUSsupport I have spent well over 6 hours waiting over the last week trying to cancel a service that i no longer need since i upgraded to faster internet with telus. I have been asked for my account information 8 times now. Ready to cancel all my telus services

  • spinda69 Zach (@spinda69) reported

    @ItsJimb0 no literally man, was with Shaw my whole life til I moved out, over 4.5 months with Telus and have had 0 issues so far, IMO worth it especially if it’ll help with motivation for streaming and whatnot (:

  • politicalham Markham Hislop (@politicalham) reported

    @AltaDragonHeart @BACullenyyc @TELUS Exactly. That's what we wanted. That said, a big thanks to Telus support, which is handling the issue. We'll see if it gets resolved.

  • RantingCanadian Дерріл Джеймс Войтків Darryl J. Woytkiw (@RantingCanadian) reported

    @KenworthT2000 @Rogers Actually Virgin has no unlimited Data package and their base place are about the same per month making Virgin more expensive… and Telus is far more then either Virgin or Roger’s but Cell costs in this country are stupid expensive complete insane to say the least

  • sunshinejennni jenni (@sunshinejennni) reported

    @OilCountry_Joe I switched to @ParkPowerLtd it is significantly cheaper and the service has been better than telus for sure!

  • alixiswright37 A ghoooost (@alixiswright37) reported

    A Telus guy came to my mom's door trying to upsell me on **** and didn't get conned into anything I AM STRONG LIKE OX

  • starmonkey365 Starmonkey (@starmonkey365) reported

    @TELUS You guys and your customer service are a bunch snakes, I advise everyone to avoid Telus like the plague if they want to avoid hassles. #worst #cellphone #CustomerExperience