Telus

Telus Outage Report in Heinsburg, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Heinsburg, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Heinsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Heinsburg, Alberta 03/19/2026 18:25

March 19: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Amandieemac Amanda MacFarlane (@Amandieemac) reported

    @Mcilveen24 @Rogers Hey Dave I work for @TELUS and If you want a reliable network and award winning customer service. Give me a call tomorrow and we can discuss some options - 905-875-1882 :)

  • jenkuntzGP Jen Kuntz (she/her) (@jenkuntzGP) reported

    @erobillard @Rogers @Bell I’ve had good service from Telus...

  • theoriginal87 AJohn (@theoriginal87) reported

    @RogersHelps So I assume you'll be covering everyones wages of the people who couldn't work today due to your almost 12 HOUR services outage?! I'm currently still with NO service, and I recently switched from Telus. You gotta make this right @Rogers

  • _lewiscody ʞɐɹɯɐdıllo (@_lewiscody) reported

    @austxnmatthews Nah, I’d rather have service everywhere rather than just in metropolitan areas. I’ll stick with Telus lol.

  • thomasjoe93 Thomas Miller (@thomasjoe93) reported

    @gurgavin Just Ontario? No problems on Telus in Alberta

  • francisdalfo Francis D'Alfonso (@francisdalfo) reported

    @eamorris_ @RogersHelps Change company but not Rogers=Bell go for Telus instead, the best of the worst here in Canada!!

  • ericapomme Erica Young (@ericapomme) reported

    @TELUS @TELUSsupport Is there a way to *completely* opt out of TELUS marketing calls? I’ve never had a provider for any service who has such a hard time with “please don’t call for marketing purposes again”.

  • jasonowen7937 JasonOwen (@jasonowen7937) reported

    @BobBushkowski @telusmobility @RogersHelps I have just gotten telus optic tv and this thing sucks. You get no channels compared to shaw so no I know why it's cheaper. The optic box never works and I am about to lose my mind.

  • AMDM00yyz A Mc (@AMDM00yyz) reported

    @chrisdoyle78 I will check tomorrow at 8am. Will Cancel my current appointment if I get it. Telus is easy mid-day walk whereas I have taken an after work slot closer to home that might be better for someone else later in the week.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @550Atk @ivannoeiv156 @FidoSolutions None of the providers are immune to unexpected service outages. Bell and Telus had their own in Aug 2020