Telus

Telus Outage Report in Hepworth, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hepworth, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hepworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hepworth, Ontario 01/19/2026 03:25

January 19: Problems at Telus

Telus is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mchykerda Myles Chykerda (@mchykerda) reported

    @KristinRaworth I missed the rural broadband thing by the UCP. Did they hang around a Telus truck in Lacombe and take cresity like they did last time?

  • joseph_cobbold Joseph Cobbold (@joseph_cobbold) reported

    @TELUS people should be very careful when they cancel their contract with Telus because 9yrs ago i cancelled my contract with them and I just found out Telus took me to collections over $21.50 9yrs ago and I just found out through Metcredit today, never got email 4 9yrs about it

  • RoyMcPherson Riffle (@RoyMcPherson) reported

    @TELUS you have 7 hours to get your **** together. If I have to put up with this glitchy bullshit during the @EdmontonOilers game you will be losing a lifelong customer 🤬 #LetsGoOilers

  • stureferee S Murray (@stureferee) reported

    @TELUS why am I watching game and screen goes black every 60-90 seconds. Fix this please

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    Holy **** @Telus can I just load one 20 second video? I'm sick of paying top dollar for this ****** service!

  • AngusMowat Angus Mowat (@AngusMowat) reported

    I went over my data cap and even with 5 bars of 5g internet I can't play a game of chess. Canadian cell phone plans are garbage @telus

  • StrategicResrch Strategic Research Analyst (@StrategicResrch) reported

    @TELUS While we're at it, could you also ask your privacy dept to follow up on their accidental merging of my home account with a total stranger's account & remove their service visit charge from my bill please? I've been trying conventional channels to get this done for several weeks.

  • jwd7150 Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Maybe the Scotiabank saddledome can get better wifi like shaw cuz let's face it telus wifi there sucks badly to many dead zones plus cuts out way to much I have 2 keep using my use data when I'm there & that shouldn't happen especially when I have a new cell !!!

  • Lauri40681301 Lauri (@Lauri40681301) reported

    @TELUSsupport what is up with Telus lately. Continuously losing signal. Missing the Oilers hockey game right now

  • cozymystery1 The Cozy Mystery Journal (@cozymystery1) reported

    I went to @TELUS at the mall today to get a new Yellow! iPhone, and they told me I shouldn’t get one because the rates are so high right now. Been a customer for 10 years, with 4 iPhones under my account, and they’re telling me “don’t upgrade”! #crazy