Telus

Telus Outage Report in Hepworth, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hepworth, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hepworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hepworth, Ontario 12/17/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported

    @zahirb @RogersHelps @Rogers Here in #SurreyBC I was getting pretty much 400mbps(two months ago) down on LTE and now just below 100mbps!! This is crappy service!! Am switching to Telus next March on the dot! Gotta get that #EPPplans

  • jamesatkinson27 James Atkinson 🇨🇦 (@jamesatkinson27) reported

    @TELUS @TELUSsupport What have you done since yesterday to fix this problem?!?!?

  • TejaSeaton Mateja Seaton (@TejaSeaton) reported

    @TELUS @TELUSsupport Recently signed up but got scammed into a contract we did not agree to. Trying to get help since August 27. Talked to 10+ people and bounced to escalation team. Left 5-6 VM messages, no one is calling us back. Abysmal customer service - worst experience ever!

  • SharkXeyth 🌊 hey I'm Kailey (@SharkXeyth) reported

    @TELUSsupport How do I ask about upgrading DSL internet? I'm on Telus 6 right now, but hear you guys support up to Telus 25. No support phone number seems to work. Thanks bb

  • pmalgunas Peter Malgunas (@pmalgunas) reported

    @globalnews @TELUS why are you partnering with foreign hostile regimes that fail to notify the government they are operating in Canada? #cdnpoli

  • Lioness_Tee Always in Pocket Pfully Pfizer'd 🇨🇦 ♌ 🇯🇲 (@Lioness_Tee) reported

    Its a telus issue that they turn into a me issue **** that I'll leave after 20 years

  • Lioness_Tee Always in Pocket Pfully Pfizer'd 🇨🇦 ♌ 🇯🇲 (@Lioness_Tee) reported

    The kid didnt even try to help me.....So annoyed. Telus was getting better but.

  • nikolefreja 𝑁𝐼𝐶𝑂𝐿𝐸 𝐹𝑅𝐸𝐽𝐴 (@nikolefreja) reported

    @TELUS @TELUSsupport is extremely sadistic for suspending my service at 1:30AM on a Saturday morning. Why not do it during business hours during the week? Y’all are so wrong for this.

  • svnjunipero_ san junipero (@svnjunipero_) reported

    ahhh why can’t i go into telus to cancel something lmao in store they only sell **** but make u do stuff on phone 😭 and then i get transferred how many times and tell them my same business, waiting on the phone for 37 mins now

  • somnamusic Somna (@somnamusic) reported

    @FidoSolutions Sent a dm but over 1.5 weeks of problems is making me so frustrated I’m considering just going back to Telus. Didn’t know the prizes of getting “won” back to Fido would include frustrations and inconvenience.