Telus

Telus Outage Report in Hepworth, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hepworth, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hepworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hepworth, Ontario 01/21/2026 19:30

January 21: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DylanShervill Dylan (@DylanShervill) reported

    @RareAdamCasts Freedom is owned by Shaw, who just got purchased by one of the big 3, Koodo is owned by Telus, Virgin is owned by Bell, Fido is owned by Rogers. The “budget” carriers still have one of the big 3 hands in them like a puppet. They’re all awful.

  • TjocAndWife Tjoc&Wife (@TjocAndWife) reported

    Well @TELUS @TELUSsupport once again a no internet or tv for 4 hours pretty upset I have to miss the oilers game cause your company is ****

  • Dubbless_Media DubBless Media (@Dubbless_Media) reported

    If you are considering @TELUS for your business security or any kind of services in general. Just don’t. Worst @TELUSsupport I’ve ever dealt with.

  • EconoChemist EconoChemist™ (@EconoChemist) reported

    @goodkarma4344 @Amangrewal1000 @ManyBeenRinsed Rogers and Quebecor arrival into the west will put pressure on Telus. Hence their desire to slow if not stop this from happening. Will it bring prices down? initially i suspect so, as Rogers will go in heavy and aggressive to steal customers from Telus.

  • SkooMoo AliBee 🇺🇦🕊 (@SkooMoo) reported

    @KyleGunderson I’ve been with both Telus and Koodo. Their service map is the exact same as Sask Tel’s. so if you are experiencing sketchy coverage it will be no different if you switch back to Sask Tel. They use the same towers.

  • KyleGunderson Kyle Gunderson (@KyleGunderson) reported

    Anyone have any good or bad stories with Telus or Bell? I'm thinking of switching from SaskTel because they just aren't competing with device/plan pricing anymore. (I want to support SaskTel but I can get 10x the data and a new phone for $15/month less than I'm paying now).

  • DylanShervill Dylan (@DylanShervill) reported

    There needs to be an end to the monopoly in Canada for mobile phone, TV & internet. Rogers, Bell & Telus are all atrociously bad in regards to service, pricing and actual product. Thanks for coming to my Ted Talk.

  • Edmonchuk10 Edmonchuk (@Edmonchuk10) reported

    @theJagmeetSingh How do you make billions but I can’t get a hold of customer service for 2 hours?? Telus is ***.

  • tftowner106 bEepBOopBEEP (@tftowner106) reported

    @TELUSsupport Telus TV+ app no longer works on my Samsung tablet. Error message "required output protections not active". Trying to watch on tablet, not casting. Android 8.1. Uninstalled and restarted but still doesn't work. Please let me know solution. Thanks.

  • snizzzzzbone Brandon (@snizzzzzbone) reported

    @EtoileAmoureaux @KappyNen @TheAthletic How are you gonna keep robo now that he’s scoring so well? When that contract is up you won’t be able to afford him because Dallas is a poor team who Telus on revenue sharing from teams like the leafs and rangers. Also your haircut sucks bozo