Telus

Telus Outage Report in Hepworth, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hepworth, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hepworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hepworth, Ontario 12/20/2025 19:00

December 20: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DeniseMacIntyr9 Denise (@DeniseMacIntyr9) reported

    After noticing 40 missed calls from telus on the landline I finally called them back. They said I need to switch to fiber by then end of may or loose service. I said that was fine I use shaw anyways. Lol so no more landline at then end of the month. How will I ever manage?

  • Sheida43613481 Sheida (@Sheida43613481) reported

    @CTVNews I wish you were at Telus Center yesterday to make a report of ridiculous service and horrible experience I received as a cancer patient.

  • EaZy_Benji Benji (@EaZy_Benji) reported

    **** @TELUS ******* ****** your service sucks

  • sandiemallan Sandie (@sandiemallan) reported

    @TELUSsupport still down but I have a Telus tech on the way :)

  • unitatoqueeen Chelsey Nicole❤️ (@unitatoqueeen) reported

    @TELUS you ******** cut me off and I’ve been paying my bill! **** you

  • CholakRosanna Rosanna Cholak (@CholakRosanna) reported

    @JasonandTrigger @KerryandTrigger Sorry Twitter went down for me again beginning to think Telus is screwing with my aifi

  • wiseAss301 Ryan Kay (@wiseAss301) reported

    Unfortunately today's livestream got derailed due to random internet problems, but I was able to answer some questions and chat in the discord channel at least. I think I'm going to look into Starlink; @TELUS satellite is not really delivering what I'm paying for.

  • Deadstok1 Deadstok (@Deadstok1) reported

    @TELUS What ever happened to customer service?? How can we print signage for our new Muskoka location if we STILL don't have a toll free # after 21 days? SMH 😧 Kindly pick up the phone and call our office at 647.868.1979. Thanks!

  • girennifer Screaming inside my AB ♥️ because C-19 is airborne (@girennifer) reported

    @TELUS I’m making a difference by promising to support Canada’s public healthcare system and never, ever using Telus Babylon. I love AB family doctors, and look forward to the #friendlyfuture ahead once @jkenney & @shandro are voted out in 2023.

  • moodyangela Synthetic Animals (@moodyangela) reported

    @TELUSsupport ever since “upgrading” to fibre optics everyone i know using Telus who had the upgrade has the worst internet Half of each person’s house has a weak connection when before upgrading it was fine everywhere. For a few weeks now we lose connection every 20 mins or so