Telus

Telus Outage Report in Hepworth, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hepworth, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hepworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hepworth, Ontario 01/01/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MrSafety_ Greg B (@MrSafety_) reported

    @DemonBisssh666 We switched from Shaw to Telus and they kept price matching each other until we got Telus down to $70/month + $150 credit for gig service on a 2 year contract. Our service has been great and we did have 30 days to try it out and be able to cancel if we wanted

  • NorthZenArcher Fred Matthews (@NorthZenArcher) reported

    on my cell phone because I had to use data to do my work and received nothing. When I was talking to Customer Loyalty, I asked to speak to a manager and was repeatedly stalled even after indicating that I am on the verge of cancelling all of my Telus services.

  • faria_wong Steven (@faria_wong) reported

    @TELUS poor service. Pulse down 2 days and no communication from Telus. Get a grip Telus. Your service SUCKS!! Mismanagement and incompetence.

  • RealBealangi Bernie (@RealBealangi) reported

    @pens1487 @TELUS I'm with public mobile. My plan started at $25/month but I've been with them long enough it's down to $20/month. Highly recommend them. (My wife has a plan with them for $10/month).

  • safety1222 Safety First (@safety1222) reported

    .@PublicMobile Day 12!! No help yet. Very sad that such a large corporation does not have a single human being for customer support. My issue cannot be resolved with opening a ticket. @TELUS instructed me to tweet to get assistance as the last resort. Still waiting.

  • NorthZenArcher Fred Matthews (@NorthZenArcher) reported

    in May that the in town live in does not have the infrastructure to allow Telus to offer Internet 75. Apparently, that changed but I was never notified I could upgrade. In the time I waited for tech support, a thief entered my backyard where I park my car and syphoned the gas

  • NorthZenArcher Fred Matthews (@NorthZenArcher) reported

    @TELUS when are you going to stop teaching your customer service representatives to be dishonest? On July 28th, 2022 I went into the Telus store in Lloydminister, AB and purchased a Smart Camera to install to keep surveillance on my back yard where I park my vehicle and to watch

  • soykato Victoria Lain (@soykato) reported

    @TELUS @TELUSsupport received an email that my #TelusHub has been blocked for being removed from its service location. It has not moved from my living room?? Would love if you could at least TRY to provide me with the internet services I pay for.

  • NorthZenArcher Fred Matthews (@NorthZenArcher) reported

    great deal of trouble with TELUS trying to get my internet service moved to my new home and was lied to about being able to get Optix and Internet 75. I couldn’t get either. I got the royal runaround by two service reps and a manager. I was promised compensation for overages

  • Eugene0negin Mike Malores (@Eugene0negin) reported

    @TELUS WORST customer service EVER! Do you really not value your business? Darren Entwistle should be ashamed of the company he's running. 4 install appointments, all cancelled and postponed. This usually happens AFTER customers begin their services. 3 weeks, still no service.