Telus

Telus Outage Report in High Level, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 02/01/2026 22:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy17383745 Andy (@Andy17383745) reported

    This should be illegal and these companies need to be sued into compliance.A minimum of a 24hours support line for hacked accounts would exist at least to temporarily freeze accounts until issues can be resolved. @TELUS should be providing portal protection on all mobile accounts

  • inferavirino annie (@inferavirino) reported

    @TELUS hey friends, is there a known outage going on in Burnaby atm? Internet is totally down here

  • Andy17383745 Andy (@Andy17383745) reported

    It was 100% @TELUS fault my accounts were stolen. But after I contacted the exchanges and talked to customer support I figured my funds would be safe however that was not the case. Since the hack it seems like all parties involved are running away.

  • PharmacistMama Kristen Watt - Pharmacist Mama - she/her #BLM (@PharmacistMama) reported

    @lee_jasonk Telus Kroll. 2 days down.

  • ayevha a (@ayevha) reported

    @_Raninn Telus, the network coverage is really good, good customer service, and they offer 30 gb of high speed unlimited data. Or u could do Koodo their prices are lower usually

  • TrentOster Trent Oster (@TrentOster) reported

    @BridgieCasey @MixedUpMoney @TELUSsupport I have telus fibre internet at my shop. Yet they have called me near a dozen times offing me an upgrade to fibre internet. I tell them I already have it, they assure me I don’t. I assure them I do. I describe the install process. They insist. I ask them to never call again.

  • MattODly Matthew O'Daly (@MattODly) reported

    @TELUS you guys are the most corrupt company in the world based on people having issues with life and Covid but you don't give a **** and say all I want is the money. Well go **** yourself. I pay you once a month and do as much as I can with no job and ****** EI.

  • BotTheDip BotTheDip (@BotTheDip) reported

    @Hippydiopydood1 @FidoSolutions Fido is so bad. I honestly feel for you. I’ve been trying to set up a phone with them for 2 weeks and they just cant get it right. The guy on the phone now just told me to go to the store to transfer my telus number to fido. Worst experience ive ever had

  • arian233 arian (@arian233) reported

    does anyone else has connection issues right now? #telus

  • MIB68473093 M.I.B (@MIB68473093) reported

    Telus has one of the worst customer service 😡