Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 12/31/2025 20:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Cnd_Catholic Concerned Canadian (@Cnd_Catholic) reported

    @canmericanized For some reason i have never gotten one of these b4. On telus pay as u go

  • yirimiyahu Yirimiyahu Kozak (@yirimiyahu) reported

    @TELUS @NHLFlames Lol. Blocked. This garbage is the downfall of society.

  • ClarityCoachCA ClarityCoach (@ClarityCoachCA) reported

    What ******** #telus. Why the hell is it taking 7 days to get internet installed ???????? 4 agents over 7 days !!!!!! And still no internet. Wtf

  • TheHorrorGuy91 Tobin Elliott - Horror Guy (@TheHorrorGuy91) reported

    I worked for @TELUS for 19 years. I'm not naïve enough to think this isn't also a @SamsungCanada problem, but no one is giving me anything other than "wait" or, even worse, I'm being ignored. This would not have been acceptable when I was in their customer service department.

  • ChrisCo42470684 Chris Cornish (@ChrisCo42470684) reported

    @cedarsageskoden @TonyKhan log onto the TSN website, that's how I watch it. Just use your cable login, I use Telus. It's really easy. I think they have an app as well.

  • kamanylon Pandu Ramadan (@kamanylon) reported

    @TELUS @TELUSsupport I haven't been receiving any payment about my hours of work on your project and also you never reply my email about my report yet still giving me update about your project. So please give me explanation about this situation

  • quarantine_2020 keiran (@quarantine_2020) reported

    @TELUS @TELUSsupport absolute garbage for customer service. Was very happy to hear that my contract is up in February and I’ll never have to deal with your atrocious company again.

  • TattrieBNT BKR40 (@TattrieBNT) reported

    @TELUSsupport I was supposed to receive a Optik TV box. Never showed up. I was told my Telus home security system would be installed for me free of charge, no one came. When I call for support I always need a callback, calls from Telus go straight to voicemail every time.

  • Brodie_Friesen Brodie Friesen (@Brodie_Friesen) reported

    @the_sheep5 @gypsd77 Good point, Windscribe works too. Was going to make a VPN because they blocked Snapchat, and to profit, but turns out I’m on a closed network at home because Telus is stupid…

  • rmol Rachel (she/her) (@rmol) reported

    @QPAR_Gaming Try adding 306 when calling from the Telus phone … curious if that would help.