Telus outages and service status in High Level, Alberta

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sh🎯t🌛is🌴urber (@amatoudi) reported 8 minutes ago

  I just walked into a Telus shop looking for a prepaid SIM card for my stay in Quebec. 35$ for 50 Gig... Good deal I thought... + 20 for the SIM card...mmm ok. + 35 if they put in for me (in case there are configuration problems) We're up to 90$. WTF Corporate greed I say. Bye 👋

• 
  Douglas Mark (@DouglasJMark) reported 9 minutes ago

  Finally got through to Bell yesterday afternoon on a Sunday. Had to push tech support hard but respectfully. Thankfully, a manager called me back and pointed out that our original static IP address now belonged to someone else (I figured as much). He said static IPs are in limited supply apparently and it might be hard to get it back?!! 🫨 He promised to send a tech over in the morning to try and fix it (no guarantee we'll get our static IP back and might face more delays to reconnect to Telus Health). The Bell technician will have unlock our phone router to allow SIP lines to by restored. 4 days of lock out is not acceptable for our patients and I will push for better with a guarantee for fast response if our static IP goes down by some tech glitch in the future. Hope this will soon come to an end 🙏

• 
  Grouchy Grandpa (@GrouchyGrandpa0) reported 10 minutes ago

  @koodo @TELUS please fix t991 registration "internal application error has occurred"

• 
  BrockLarsen (@TheBrockLarsen) reported 10 minutes ago

  @TELUS is absolutely ridiculous. This bring it back “thing” is absolutely horse ****

• 
  भव्य खनेजा (@bhavykhaneja) reported 11 minutes ago

  @TELUSsupport @TELUS Three months ago I was told I would receive a refund of $15.68. Instead, after three months, I noticed a charge of $6.72 deducted from my account. I have not used your service during the past three months, and I did not authorize this deduction.

• 
  Dave Pasin (@dave_pasin) reported 11 minutes ago

  @NforEnd @TELUS @Rogers Good luck try and get a hold of somebody at ROGERS. Expect to wait at least an hour to an hour and a half if you’re lucky. They’re all bloody awful

• 
  J. Brown (@kingkuley) reported 13 minutes ago

  **** @TELUS they suck

• 
  Cyberpunk Sense 👑 (@napoleon21st) reported 18 minutes ago

  Tldr here for $AMPG is that Telus $T.TO allocated 66b to upgrade the network in Canada and in the same time $AMPG gained approval for the equipment that can be used which matches the description. The 2 companies already have a commercial relationship to supply such O RAN radios. Sounds highly likely to me and would result in an instant rerate for $AMPG

• 
  GQTREBOR (@gqtrebor) reported 20 minutes ago

  @RogersHelps your phone system sucks #feedback ******* just hangs up on me time to switch to Telus

• 
  Sandy Glaze (@EndnLoneliness) reported 21 minutes ago

  Carney will never back down. Gave Telus 1/2 billion $ to Telus. Why. Bring in Digital id?