Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 03/19/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DarleneKGibson Darlene Gibson (@DarleneKGibson) reported

    Telus mobility has wasted 5 hours of my time today and tried to blame the Best Buy guy for their issue! #telussucks

  • sparkle030575 Sparkle K (@sparkle030575) reported

    @TELUSsupport Hi Telus support. I send a DM! I hope you can help me!

  • KayyRaawr Kayrawr (@KayyRaawr) reported

    @oilfan4life1 @TELUS After 16 years of loyalty, literally half my life. It’s the decent thing they can do if they can’t offer me a better family plan than Bell is. And they didn’t even try which is the worst part

  • typat686 Ty Pat (@typat686) reported

    @Jakesnotfunny @EdmontonOilers @Enterprise hearing telus not working, shaw is good.

  • AlexTheGreatish Alex Clark (@AlexTheGreatish) reported

    @nicklmg @SnazzyQ Wow that's terrible, must be Shaw. I have 1Gb/s symmetrical for $80/mo w/ zero downtime. Ty Telus

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    @TELUS A 3 day wait is fine for me as I have a cell phone but there are seniors in the neighbourhood without that luxury. Is it really OK to leave people without 911 service for that long?

  • CCooke12345 Chris Cooke (@CCooke12345) reported

    @OilersNation Channel 135 (NBC) on Telus…but you’ll have to listen to terrible US commentators

  • me_feit feit.the.urge (@me_feit) reported

    **** you @TELUS @TELUSsupport you charge the same for data as the city, but I get ONE bar at home and can’t use my data half the time. BUT I pay the same as full service areas. Your service is unusable in rural NS. do you give a ****? About as much as I give a **** about you.

  • moodyangela Synthetic Animals (@moodyangela) reported

    @GWPattie @SkipIsChris If you have their internet your connection is probably going to suck afterwards My landlord, my mom, and my sister always had issues when their telus upgraded to fibre In two different cities Not sure if on purpose to push for package upgrading

  • THEScottVigne Scott Wigner 🍻🇨🇦🇩🇪🇮🇩 (@THEScottVigne) reported

    What a day I had yesterday. I tried to chase down a beer delivery truck that took off with my beer order. I was on the phone for over an hour with Telus getting my new cell phone setup. I had over 500 stolen out of my bank account and was on the phone for two hours