Telus Outage Report in High Level, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in High Level, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Telus
Telus is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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brainbah
(@brainbah1) reported
@paigesellis I fired telus because they wanted me to pay their share of credit card transaction fees, so they cut my service early lol. Proving I made the correct choice in firing them
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Ryuu || 龍
(@ryuukaiser45) reported
Wtf is wrong with my internet telus
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Shalu Sharma-Bhumrah
(@shalalalalu87) reported
I don't know who's worse @telus for not informing clients of charges to their CC, or @CIBC transferring me over incorrectly 5 times, disconnecting a call and then additional transfers. In a nut shell please improve your customer service before I go onto choosing violence
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Graham Sucha
(@grahamsucha) reported
Kudo to the following companies; @TELUS @CanadianTire @scotiabank I am a customer of these organizations (ISP, mortgage, buying tools, etc.) and You have done the right thing. #HockeyCanada
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John Baron
(@JohnBaron42) reported
@TELUS If you charge me a credit card transaction fee, consider this customer gone for life. #helloshaw #hellobell
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Rob Pomroy
(@pomroy_rob) reported
@TELUSsupport why am i still getting a bill for services that were put on hold 2 months ago after my house burned down? Even last month billing said the issue had been resolved. Get your house in order. Don't see coming back to telus when we're back in the house.
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DSask
(@DSask2) reported
from
Regina, Saskatchewan
@jimmyg1964 @Derricktgoat I would cancel Telus. Unless people stand up to this grab it will continue.
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Kevin Essar 🇨🇦 🇺🇦 🏳️🌈
(@KevinEssar) reported
So, @TELUS is charging a 1.5% credit card processing fee for paying my bill. Are you really that CHEAP Telus? I have been a LONG term customer and this is how you treat me? Which Telcom company who does not charge a fee wants my TV, phone, Internet, and home security business?
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Laura Aliaga
(@LauraAliaga2) reported
@ZenHeathen To be fair, they all suspended their sponsorship in the summer to see how HC would respond to all this. Tim's is just the first to cut them off, Scotia and CT look ready to drop them like the bad habit they are. Not sure about Telus
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Chris
(@deity_of_death) reported
@TELUS It's cute, Hockey Canada management is clearly horrible but @TELUS is about to start charging Canadians to pay with credit cards in an obvious attempt to further line their pockets at the expense of everyday Canadians.