Telus Outage Report in High Level, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in High Level, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Braydan Partridge
(@Braydoon04) reported
@Allisonfarms @dennydenny1020 50mbps minimum download speed 150 top our TELUS hub and past xplornet internet has never topped 20 in the past decade being a couple miles away I imagine yours is no different better get on it Bradley!
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Shawna
(@rediscovermoi) reported
@TELUS Hello, I'm hoping Telus techs might be able to go the extra mile and help me recover an old voice mail that just expired. Its my father singing me happy birthday. He died last year of covid. Thank you, I look forward to your response, Shawna
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Rodney Marois
(@patchcollecter) reported
Any one with Telus for cell phone is your phone down?? or is it just me cant make rec calls but 611 911
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John McCall
(@JohnMcCallGL) reported
@TekSavvyBuzz @CBCNews This is how the government of Canada subsidizes the expansion of high speed service to rural areas. Ask Bell, Rodgers or Telus where expansion should occur they will tell you and take taxpayer money to make it happen. Go Starlink!!! @MikeBossio
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Ryan
(@lawrenceryan7) reported
@yknot05 @Citizen004 @AHS_media I know its fun to beat up on Gov- but I heard that the form was outsourced to Telus. So why wasnt that private company able to fix the que issue?
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Richard
(@Bestman1965) reported
@TELUSsupport Add to that it took friggen forever to get that sorted out - just terrible waste of time going to the Sherwood Park mall store - not sure telus has one there coz they were of no use- finally went to Southgate mall
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Richard
(@Richard33628623) reported
What company provides the best service in Canada for Internet and TV? Currently with Telus and gotta say quite dissatisfied with there service - couldn't get a land line system connected right and to go along want to gouge me with a $150 " WiFi technician " fee to check my wifi
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Rosanna 🇨🇦🖖🏻🏳️🌈
(@EnsignRosa) reported
@TakaakiMasuda1 Omg that's crazy! I'm with koodo, I have 1 phone on my account is less than $100/month and I have 12gb and unlimited text&calls. Bell and Telus are the worst. Also if your belong to Costco and they have the mobile shop I recommend looking there for deals. Good luck!
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Richard
(@Bestman1965) reported
@TELUSsupport I've been a loyal telus customer and it feels like I'm getting really friggen screwed over - so you tell me why I shouldn't be frustrated and pissed!! I'm contemplating on changing this friggen service - so tell whst your solution is in regards to this kind of service!! Richard
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TELUS Support
(@TELUSsupport) reported
@CanadianBlonde5 Hi Izzy, are you experiencing issues with your TELUS service?