Telus

Telus Outage Report in High Level, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 12/29/2025 03:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BigBacon83 Aaron Classic (@BigBacon83) reported

    @TELUS Why would you not be able to change your call display name when every other company allows you too...Multi Billion dollar company and you cant do the simplest of things. I don't want my name coming up..I want my business name to come up on call display...How can we fix it

  • rendredeuphoria Rendered Euphoria (@rendredeuphoria) reported

    @TELUSsupport Telus charges 50 dollar reconnection fees when your monthly plan is worth the same. Greedy corporation not considering people are trying hard to pay bills. Very rude customer service

  • sam07b Sam (@sam07b) reported

    Hi @TELUSsupport @TELUS is there an outage in my area? I’m in North Oakville and my phone shows “No Service”

  • CharlesMHays CharlesMHays (@CharlesMHays) reported

    @JaikeanTwins Think it was more of a Telus issue, but it is good that it was resolved earlier than had been estimated!

  • PankajV80306802 Pankaj Vaghasiya (@PankajV80306802) reported

    Worst service experience I've ever received. @TELUS @TELUSsupport

  • Lidsville Lindsay Brown (@Lidsville) reported

    @BC_EHS So let me get this straight: Telus is out across swaths of BC, so phone and internet are out & 911 is going to be unavailable in an emergency and people should drive to help... from a medical system barely functioning because @adriandix is privatizing it out to... Telus. #bcpoli

  • WinterPhoto2006 =Winter Photo= (@WinterPhoto2006) reported

    @showmethedataBC At home we have now Starlink. At the store the problem is real with the phone, security system and internet not properly working. As it is a bundle from @TELUS fiber optic a whole town is effed up by ONE unreliable, profit raking corporation.

  • piers_hollott Piers Hollott 🌻 #SafeAtHome #Vaxxed #YYJ 🇨🇦 (@piers_hollott) reported

    @KevinSMcArthur I’ve used the TELUS MyCare/Babylon app to refill my ventolin prescription and it’s not bad... easy to use if you have a services card.

  • fenwaywest22 Josh (@fenwaywest22) reported

    @ebroshko The whole list is just PR from the worst companies around. Telus ICBC bc ferries hydro, fortis, can’t be serious

  • SewGoodca Carley Struve (@SewGoodca) reported

    @TELUS So, I decided to make the switch to Telus home services, it's not even connected, and already you've let me down. Two phone calls to try to change appointment time, promised a call back and it never came. Really???