Telus Outage Report in High Level, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in High Level, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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S D
(@twiterchitchat) reported
@TELUS I bet you can’t call telus to help you without getting transferred 2,3 times to speak to different reps! What a fkn JOKE!! Worst customer service and Do not deliver what promised ! And it’s how they treat businesses!!
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Bobster Claws
(@BobFarstad) reported
@kirst_alyssa Right?! With you here. I’ve have nothing but issues with Telus for years. From terrible service, missed appointments and over billing it’s been a disaster at the best of times. We’ve got the worst internet output in our area..feels like we’re on dial up sometimes!!
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bunnybear7280
(@hornybear0106) reported
@freedomsupport They suck I left them cause of fake promises they kept telling me so I left to Telus witch I thought I'd never go back to
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allison
(@alliedance10) reported
Been on hold with @ShawInfo for 45 minutes, unbelievably poor customer service, have heard numerous ads for #shawmobile, why would anyone sign up for such crap?? Can we not get more options besides telus or shaw?
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Oil City Dynasty
(@OilCityDynasty) reported
@kirst_alyssa Because someone has to be and @TELUS seems to take pride in being the worst company that ever existed.
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Myles Chykerda
(@mchykerda) reported
@kimpagegluckie It got ripped in the metro in Athens between the airport and Syntagma. I realized it the minute I was exiting the metro. Got to hotel, got on laptop. Messaged family to phone Telus. I tried their "online" support at the time. /x
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Myles Chykerda
(@mchykerda) reported
@kimpagegluckie I get home, and I have a $2k bill. I'm like, wtf. Call Telus. First contact doesn't have authority to wave so they escalate. The manager dude I talked to is literally the worst customer rep I've ever dealt with. He blamed me, threatened me. Told me it was my fault.
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Myles Chykerda
(@mchykerda) reported
@kimpagegluckie They're all aghast. Stupid thing is in the end Telus only ever gave me a 50% reduction on the charges. I just cancelled my account and refused to pay. **** that ****. If you can't give me guarantees against reported theft when I travel a lot - bye.
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Tammi
(@MyChaos) reported
from
Red Deer, Alberta
Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?
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Em
(@blueberryhobos) reported
@TELUS has horrible customer service. I have a 15 day trial with a phone & decide to change phone companies so they tell me to bring back the phone to any Telus store…I email them saying I didn’t get a refund. They reply back saying I had to bring it back to this random address