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Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SidhuMel
    Mel "#Mailey" Sidhu (@SidhuMel) reported

    @omnipotent32 @Bell God damn bro, they almost as bad as @Telus!!!

  • markjguico
    Mjjjjj (@markjguico) reported

    istg Telus is soooo **** bruhhh

  • robinthemurr
    Robin (@robinthemurr) reported

    What is up with @TELUS customer service lately? Even with being put on a priority call list I spend almost an hour on hold today alone, all to solve a problem that CANNOT be fixed with all the “tools” they offer online oh I’ve still not gotten through to them #badcustomerservice

  • dave316
    dave316 (@dave316) reported

    Day 6 at least of no phone service from @TELUS. Tech here Thursday but didn't finish the job. Hasn't been back. DM to @TELUSsupport 24 hours ago. No response. Horrible service. 2 no shows from appointments they scheduled Fri&Sat.

  • MsChanandlrBng_
    𝚜𝚑𝚎𝚕𝚋𝚢𝚛𝚘𝚜𝚎 ⚯͛ (@MsChanandlrBng_) reported

    I was with Telus for 10 years before rogers & I n e v e r got **** from them except a hassle.

  • Neverpatsy
    Patty (@Neverpatsy) reported

    @RevZ_E @kavawho @VancityReynolds The same here. Subsidiaries of big companies - Bell has Virgin etc, Rogers has Fido etc, Telus has Koodoo etc. And Shaw - Freedom. There are a bunch of resellers - trouble is resellers (smaller companies) don't have the same quality. Claims of smaller market=less competitive.

  • cubanadeanna
    Deanna young (@cubanadeanna) reported

    @dobradors @TELUS I find out Telus knew and never contacted me ! They claimed they had no address for me nor phone#. (It’s under another name). Bottom line , many apologies but had to pay . She promised to fix it with collections. I never checked. After reading yours I am worried!😕

  • Cynic96104984
    CDN Cynic (@Cynic96104984) reported

    “High speed” @Telus Internet struggling to load webpages on our devices. Kids gaming lags. #Telus online support won’t send a tech without saying it may or may not cost me a call out charge... when it’s their crappy service?!? Unbelievable. Customer service is dead. #Fail

  • EntitledCanada
    Supporting local businesses and community (@EntitledCanada) reported

    @TELUS Your PUREFIBER is absolute crap. Your system fails every night. Can't watch TV AGAIN. Slowest WiFi Had enough of this. #fail #telus

  • abark033
    Adam B (@abark033) reported

    @CRTCeng @RogersMobileCa @TELUS robo calls are pretty bad these days. Can one of you please create an app that makes reporting to CRTC (and presumably cell provider) more efficient by pulling data from recent calls and having saveable default required form responses. Thanks!