Telus

Telus Outage Report in High Level, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 03/27/2026 22:40

March 27: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Stef992001 Stefan Hashinsky (@Stef992001) reported

    @SubashBeharie @filbfilb Telus service in GTA is fine

  • wojoman451 Rick Wojewoda (@wojoman451) reported

    @PeelPolice @Rogers I had no issues with Telus here in the east.

  • VrbanTony --------------- (@VrbanTony) reported

    @Rogers Why are you continuing to spout this 'intermittent' outage nonsense. I, along with many people I know have had ZERO service for over 12 hours! and your customers still have no idea what is going on! I've now lost a whole day's income as well! #Telus

  • jvmv99 Super 9 🌴💗🦋 (@jvmv99) reported

    @Rogers still no service 8 hours cmon update missing items packages urgent mail. You must have an update of what is going on. Be transparent!!! Switching to Telus they never go out!

  • Thot_Cross_Buns Dumb ***** (@Thot_Cross_Buns) reported

    @notfetusfilets @TELUS Telus told me it wasn’t their problem that I was getting roaming charges from where I lived lol.

  • nakodaviper Clint (@nakodaviper) reported

    @RogersHelps My phone is telling me to switch to Telus I'm with fido but ever since the outage my phone network keeps connecting to the Telus network

  • Lara1228 Larissa Field (@Lara1228) reported

    Today is a great day to be a @Telus customer. Been a customer since the Clearnet days ('97ish??) and I can honestly say I only remember one very short outage that was quickly resolved. Thanks Telus!

  • PickledGingerBC C.R. Martel, Esq. (@PickledGingerBC) reported from Coquitlam, British Columbia

    @CALCocoReads You should still have 911 access... phones are designed to hop on to any network it can pick up to place an emergency call, even if you have no SIM card... just means that Rogers/Fido customers would hop in to Telus/Bell to make the call.

  • jeterfan28 cara (@jeterfan28) reported

    @DustinMorris13 @RogersHelps @TELUS Waiting on the live Rogers chat for a agent basically going to say cancel my contract I want to switch providers. Also, they can foot my cell bill for the month. Is that too harsh ?

  • QueenoftheBB Lynn Wagner (@QueenoftheBB) reported

    @haligonia @BruceMacDouga12 For anyone affected by this issue on Rogers Wireless, go to Settings, cellular and turn Roaming ON. After that go to Network Selection and confirm Automatic is on. You should be able to roam on Rogers EXT on Bell or Telus.