Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 02/18/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FuckTrudy Mrs. Roboto 🦄 (@FuckTrudy) reported

    Lesson learned. NEVER EVER deal with @TELUS I left Shaw and signed up with them for internet and TV and they have done nothing but ******* around and charge me more money that I NEVER agreed to. Been dealing with escalations for over a month, who are now straight up ignoring me.

  • FuckTrudy Mrs. Roboto 🦄 (@FuckTrudy) reported

    @BrelleEra @TELUS Yup. Not happy. Stuck in a two year contract now paying over $200 a month I never ever agreed to.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @dockevinmcleod Our family Dr tragically died last year and my wife and I are now without. We have used the (free to us) Telus My Care program several times for scrip renewal and in my case blood work and other tests chasing a potential issue. No headaches. /2

  • shansiepants Juwanna Mann (@shansiepants) reported

    Why hasn’t Canada done anything about the cell service providers yet? @TELUS decides to randomly increase their monthly bills because (gestures lazily) “inflation”? Kay.

  • Opal0089 B. (@Opal0089) reported

    Only made a twitter to state the fact that @TELUS @TELUSsupport continue to hound my family over my LATE sisters unpaid bill & now they have collectors bothering us. ROGERS waved her unpaid bill & shut the account down completely. Telus should take notes and have some sympath

  • Bagnuts2 Bagnuts (@Bagnuts2) reported

    @FuckTrudy @TELUS They are all getting bad. You call to cancel and they tell you they won’t unless you pay a cancellation fee you were never told when you signed up. It’s actual extortion. @TD_Insurance

  • BrelleEra Northern Belle (@BrelleEra) reported

    @FuckTrudy @TELUS Do you have phone internet and cable? Because that sounds like what they are all charging, which is awful. I pay $140/month for the internet ONLY.

  • knick21pt3 Nicholas Christie (@knick21pt3) reported from South Frontenac, Ontario

    @TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen

  • MaryseRome CHRISTINE ROME (@MaryseRome) reported

    Hate #TELUS & their stupid SMART HUB. I hadn't been able to get online for 3 days. Then their agent hangs up on me after 2 hours of trying to fix it. Left my puter open all night again & it is working (a bit). Can't open every site. Telus is mean to rural. But I have to use them.