Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 01/15/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • excellerate3 excellerate (@excellerate3) reported

    @TELUS I am going to cancel my services with @telus if they charge a credit card processing fee

  • ClaireTemagami6 claire m 🇨🇦 (@ClaireTemagami6) reported

    @TPK342 @CBCNews I was going to switch to Telus from Chat’r. Now that’s out. Any suggestions for a good non-ROGERS related server? I’ve had absolutely lousy phone service from Chat’r for 6 months since construction forced a tower move in our area.

  • nuoso Mark (@nuoso) reported

    @globeandmail Wow @TELUS. That’s bad optiks

  • FaroukOntario Faro M. (@FaroukOntario) reported

    @CBCNews Let them do this, will port my number from Telus to anything else and pay $15 instead of $70. Most of my calls are voip anyway because the signal sucks.

  • GrizzMedia DG (@GrizzMedia) reported

    @ClaireTemagami6 @CBCNews @Cinevoice Telus has been great for me. Not the most expensive. The issue here is credit card companies are gouging their clients and the clients are pushing back.

  • pmayvr Paul Antonioni (@pmayvr) reported

    @jodyvance @CRTCHearings Those that "can’t afford to NOT pay by credit card" should probably be pre-paying their cell phone one month in advance or use their debit card. If they can only pay their cell bill by credit they have bigger problems than reimbursing Telus for the fee that Telus pays the banks.

  • pitsugin Alex Pitsugin (@pitsugin) reported

    @crtc allowing @telus to charge (credit card) fee to customers, by offloading cost of doing business to its customers, must be stopped. Without true competition that’s bad. customers are already paying non competitive prices. Might as well socialize wireless. #monopoly

  • Stickybats Bonnie Stoker (@Stickybats) reported

    @CBCNews That Telus is a beauty not only that Koodo the their other partner just sent out an email couple of weeks ago that they are upping fees $5 next month for no extra service they just worded the extra charge differently. Public Mobile might be the way to go

  • lynbartram Lyn Bartram 🇨🇦 (@lynbartram) reported

    @TELUS if you charge me for using my credit card how about I come down and pay in loonies and require exact change? You have made a lot of money from me over many years, rethinking.

  • MrsSteak L (@MrsSteak) reported

    @TELUS you already upped my bill by $5 per number, if you add the charge b/c I used a credit card, I’m gone as a customer. Not just for phones but for the internet and TV as well.