Telus Outage Report in High Level, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in High Level, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (11%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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gooilgo99
(@gooilgo99) reported
@TELUS your service people suck been tranfered 2 times and still can't get the right person to talk to. On hold for well over a hour
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Demonika
(@j_msauer) reported
@pnwkate @TELUS @TELUSsupport First world problems (24 hours)
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andy blackmore
(@andyblackmore) reported
@Bell_Support Tried 1hr on chat for best deal adding a phone line to shared plan or prepay for daughter. Passed around 5 people. Not one peson could help. Spoke to Telus, had options in 10mins. That and #LisaLaFlamme gate makes me want to take business elsewhere....not good.
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Melissa 👷🏻♀️🌸
(@melissasmile12) reported
It should not be this hard for me to call Telus. No I don’t want you to send me another text leading to you stupid app because no I can’t set up a time for you to call me!! I JUST WANT TO TALK TO A HUMAN 🤬🤬🤬
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Mélanie Gravel
(@MelanieGravel) reported
@telus 66$ for a 24 minutes call overseas ?!? It’s a literal robbery! I am a client since 2002, you never lower my fees when new, better plans are available and now this? I am done! This is disgusting!
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Owen claridge
(@owenc8282) reported
@wljovan @BellMediaPR Yep me too. It’s sad when they did this. I bet no one would of realized this would of brought the company down on a level they could of never imagine. I heard their bell phone is now 3 when it use to be 1 between Rogers and Telus. Not 100% sure on that
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YUNGBOOTY$NIFF👾
(@peanutbutttter7) reported
i remember when i switched to telus the fido lady kept calling tryna get me back n i yelled at her “**** off you dumb ***** **** you and your damn company y’all not getting me back”
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maddy 🌻(elis wife)
(@brookesroomba) reported
@caityssmp oh my ******* god thats stupid. i cant say much about telus cause i’m not the one paying everything but don’t think it’s that bad but i use bell for my apartment internet and it is sooo bad like when my data comes back my internet is **** cause the datas better then my wifi
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Nik Is So Tired
(@longtimetohere) reported
@CalamityJayne4 @TheJenRollins I think Telus might be the only option here? My sis has it and it's pretty garbage-y too. Definitely not any better than satellite. But maybe there are other options?
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Jeremy
(@LifeInThePatch) reported
@TELUS been a costumer for years, but after your recent treatment I will be changing internet, phone, security providers. Terrible service