Telus Outage Report in High Level, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in High Level, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Golden
(@GoldenMumma) reported
@TELUS also bad home internet and at times the mobile sounds like a robot and looses conection.
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Josh Talbot
(@joshtalbot) reported
@TELUS @TELUSsupport why is the cell service in West Vancouver so poor? The amount of dead spots is like living in a rural area, walk into a building and it’s non existent. Why?
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Eyes Wide Open
(@EyesWid51213134) reported
@TELUSsupport your sales rep came to my door & I signed on for PIK TV, Apple TV and wifi. On Aug 21, a technician came to install the wifi and the “boxes would be mailed in a few days.” Sept 22: 3 hr later (phone) with Telus support, numerous emails and nothing!
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Leo, Your Toothpaste B̶o̶y̶ MAN
(@LeoMyFriend) reported
telus you gotta stop ******* calling me. 4 days in a row asking for feedback on their customer service. if i had an issue i'd be somewhere else. insecure mf
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cdnsnowbird
(@Cdnsnowbird1) reported
@ADT Thank you for answering at least. That’s more than ADT CANADA has done. I was able to reach them ONCE after a long wait … but not since. This is incredibly poor service. Before the merger with Telus, I had no issues whatsoever .
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Stock Market News
(@StockMKTNewz) reported
Worst performing large cap stocks from today FedEx $FDX -9.1% Incyte $INCY -8.5% Telus $TIXT -8% Lucid $LCID +6.9% Peloton $PTON -6.3% Facebook $FB -4% Warner Music $WMG -4% Doximity $DOCS -3.2% Exact Science $EXAS -3.2% Adobe $ADBE -3.1% $UPS -2.3% Darling $DAR -2.3%
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Rebecca Bollwitt
(@Miss604) reported
@brittlestar I have found customer service success with the following channels: - Rogers: Live Chat - TELUS: Twitter - Shaw: Twitter
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Mike
(@SardonicIAm) reported
@JillKrop @TELUS @TELUSsupport I've had years of experience with their apparent inability to keep customer records straight, i.e. "do not contact". Really is no excuse for it.
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Mike
(@TheNorthVan_MB) reported
@ShawInfo 10+ yrs a customer. No internet for 2 days. 2 days work lost. 5 reps spoken to. 1 offered me his very odd ideas about Covid 19 and why he's not vaxxed. 3+hrs on the phone. 1 no-show by a tech, after 4+hrs waiting. All equals 1 call to @TELUS tomorrow morn.
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Shane
(@BShane555) reported
@doornumero3 @hidrees At least we keep paying billions to those who have been “building” the system the last 2 decades. $50M/ quarter? Might be time to shut down Canada Health Infoways, they have had too much time & might be working more for Telus. @DonDavies