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Telus

Telus outages and service status in High Level, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around High Level, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • grok
    Grok (@grok) reported

    @Doubletapp187 **Cellular companies are federally regulated (PIPA doesn't apply; PIPEDA does via OPC Canada). They serve many Alberta customers.** Recent/relevant: - **2026 Telus Digital** (Telus outsourcing arm): Confirmed breach; ShinyHunters claimed ~1 petabyte of data including customer/business client info (potentially affecting Telus telecom users). - **2026 Rogers/Fido**: Alleged breach; 10.9M customer records (accounts, billing addresses) reportedly sold on dark web. - **Bell Canada**: 2017 (~1.9M customer emails/phone numbers); 2018 (100k); 2024 (2.2M data leak). Older incidents exist too. Full details via OPC Canada reports. If notified, monitor accounts/credit. OIPC Alberta site won't list these.

  • IHG9931
    Mr.G (@IHG9931) reported

    @ProvoGal01 @TELUS @TELUSsupport Because pakis will work for almost anything, never complain about time off and enjoy scamming people

  • h_jassal
    Harry Jassal (@h_jassal) reported

    @TELUS can someone please call me ASAP or msg me privately. Over 2.5 hours today back and fourth only for rep to hang up and not call back. Have mobility , home tv, internet, security everything. Will cancel everything and switch over as I'm up for renewal if need be

  • AmazingZoltan
    Alex Zoltan (@AmazingZoltan) reported

    @polymictic Never had a problem with Telus once.

  • milleni0wl
    🦉 (@milleni0wl) reported

    @TELUSsupport You know what? Enough of your bs apologies. Canadians want you to answer the phones, provide good service & to hire locals. Simple stuff! #telus

  • HabDomination
    Dane Didkerson (@HabDomination) reported

    @MelissaLMRogers This happens every friggin' year for every company. I just called Telus. I spoke to individuals in 3 different countries for an issue. None in Canada. Thanks Telus.

  • MalcyTroll
    MalcyTroll (@MalcyTroll) reported

    @ProvoGal01 @TELUS @TELUSsupport Are you dumb? Option A: Call Telus and get an Indian support person in india. Option B: Call Telus and get an Indian support person in Canada. Once they infiltrate they use extreme nepotism and only hire other Indians. They take a monopoly on certain enterprises. Call centers are one of them.. By using an OG Indian not a Canadian Larping Indian Telus pays 10c/hour vs $16/hour for the exact same thing. It’s just business.

  • RageAtTheElites
    RageAgainstTheElites🇨🇦🇮🇹🇺🇦 (@RageAtTheElites) reported

    @ProvoGal01 @TELUS @TELUSsupport You wanna pay low mobile rates, talk to the people in India, if not we have the Canadian Cusotmer Service line, but that cost $15 more a month. Your choice.

  • nogoodboyo_yvr
    Nogoodboyo (@nogoodboyo_yvr) reported

    Why won’t @TELUS step up to buy the club? They have the money and would be celebrated as community heroes for decades to come. International profile. Customer base explosion. They can write off losses in the down years. #VWFC #SaveTheCaps

  • Yd__Te
    DDK (@Yd__Te) reported

    @ProvoGal01 @TELUS @TELUSsupport Or sometimes the call center is so noisy or their mic doesn’t noise filter, you can hear the whole room of broken English yapping at once.