1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Telus
  6. ❯
  7. High Level, Alberta
Telus

Telus Outage Report in High Level, Alberta

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Eryan36
    Evan Ryan (@Eryan36) reported

    @LeslieBall29 @Bell_Aliant Same thing happened to me when I canceled. Someone called me again later and asked me who I was switching to. I said telus and then she said that bells network has the better coverage. I just laughed.

  • chuchi781
    chucho7 (@chuchi781) reported

    @telus worse company I wish I never switched over to you guys horrible service

  • philwhln
    Phil Whelan 👾🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🦕🚀👽 (@philwhln) reported

    @StevenMorneault @DriveTeslaca Koodo (Telus) and have seen very weak signal a few times recently. Plus with car.

  • jerryspez
    Jack (@jerryspez) reported

    @m80574627 @CityNewsTO I mean...Telus is just as bad. That's kind of the whole point. We're ruled by a telecom cartel.

  • DanicaHrenovka
    Danica (@DanicaHrenovka) reported

    @m80574627 @CityNewsTO Telus is no different than Bell or Rogers but Telus has cute animals. Ha ha ha people buy mobile service because cute animals.

  • wrythink
    Ryan S. (@wrythink) reported

    As for the "new fourth competitor," this applies only to wireless. In short, western Canada will continue to basically have two providers of television and Internet service: Telus, and now Rogers. #cdnpoli

  • UrGirlSaigon
    Cookie Monster's Ex (@UrGirlSaigon) reported

    I recommend NEVER to go with @TELUS @TELUSsupport as your cell provider. I been with them since they were clearnet (almost 20 years) yet they’re increasingly terrible! Not only do they charge customers fee to make credit card payments but they threaten to cut your line CONSTANTLY

  • ArmoAlice
    Alice (@ArmoAlice) reported

    @TELUSsupport transferred me to the sweetest higher level representative. Who actually listened to me rather than blaming me. Now waiting to see if she can actually fix my account. Her name is Rosemary and she deserves a raise. @TELUS

  • ammtounited
    ‘ (@ammtounited) reported

    @TSLAgang @richtranrealty @unusual_whales Yes it’s that bad. Cellular rates here are ******* outrageous. Verizon tried to enter Canada about a decade ago, but Rogers, Bell, and Telus lobbied the CRTC to block Verizon’s attempt.

  • transguys
    Joshua Riverdale (@transguys) reported

    @TELUSsupport Thanks! I called and negotiated a $45/month discount. I won't get too much out of that though as I intend to cancel my Telus internet by summer.