Telus outages and service status in High Level, Alberta

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zel ☂️🌥 (@Zeleros71324) reported 5 minutes ago

  The Canadian government really needs to start regulating cellular network providers cause tell me why ******** Bell and Telus are allowed to advertise 5G+ services in my area when their towers are outdated and only offer up to LTE+, and often regular LTE and 4G

• 
  Finn Stockinger (@FinnStockinger) reported 5 minutes ago

  Is the telecom sector about to trigger a massive investment supercycle? Nokia ($NOK) just dropped a bombshell by launching the industry’s first AI-native RAN platform, but this isn't just another isolated corporate press release. Yesterday's Q2 2026 earnings from Ericsson ($ERIC) and rapid shifts from major network operators confirm that the global telecom infrastructure Capex is undergoing a historic transformation. The smart money is quietly connecting some highly lucrative, asymmetric dots. 👇 1. What is AI-RAN & Why Does It Matter? Traditional Radio Access Networks (RAN) rely on incredibly expensive, rigid, proprietary hardware. AI-RAN virtualizes this entire architecture into software. Cell towers essentially become agile, edge-computing micro-datacenters. The hardware doesn't just route your calls; it processes AI workloads on the fly. The mastermind behind this is NVIDIA ($NVDA) and the AI-RAN Alliance (which unites NVIDIA, Nokia, Ericsson, SoftBank, and T-Mobile). Their goal? Push GPU-accelerated computing into every base station. Nokia claims this software-led, accelerated shift will boost spectral efficiency by 20% immediately, with a roadmap to >100% by 2028. For debt-laden operators, this means doubling network capacity without buying more multi-billion-dollar spectrum or replacing physical towers. 2. From Slides to Capex: What Ericsson's Q2 Earnings Just Confirmed We are officially moving past the "proof of concept" phase. Just yesterday, during Ericsson’s Q2 earnings call, outgoing CEO Börje Ekholm explicitly stated: "The next phase of AI is going to benefit our industry quite substantially... especially as physical AI develops." To fund this massive transition and offset inflationary hardware parts, Ericsson is actively raising prices on legacy contracts, paving the way for AI-RAN standard deployments. Global tier-1 carriers are already jumping in: > SK Telecom $SKM (South Korea) is launching a massive national AI-RAN pilot to test real-world physical AI applications (like automated factory robots and drone sensing). > T-Mobile US has partnered with NVIDIA, Ericsson, and Nokia to launch a Joint AI-RAN Innovation Center to standardize this tech in the US. > Telus (Canada) is deploying AI-powered network controllers to optimize spectral efficiency and slash tower power consumption. 3. The Derivative Play: AmpliTech ($AMPG) Nokia, Ericsson, and NVIDIA are massive, slow-moving ships. To find true market asymmetry, smart money looks for niche, highly-certified hardware enablers. To run software-heavy, GPU-driven AI-RAN, you still need highly advanced, open-standard (O-RAN) hardware on the ground to handle the high-frequency radio waves. Enter AmpliTech Group ($AMPG), a US-designed micro-cap manufacturing high-performance 64T64R Massive MIMO radios. In his latest discussions with Maxim Group (following up on my yesterday's post), the CEO highlighted a major strategic pivot that flipped the script for shareholders: > ATM Canceled: Completely terminating their dilutive at-the-market equity sales facility. > $10M Buyback: Launching a massive $10M stock repurchase program funded entirely by cash on hand, signaling to Wall Street that management believes the stock is heavily undervalued. > Strong Fundamentals: This move is backed by stellar Q1 results - revenue surged 48.6% YoY to $5.35M, while gross margins skyrocketed to 48% (up from 33% last year). As one of the very few US-designed, O-RAN certified hardware providers with a clean balance sheet, they are uniquely positioned to capture domestic infrastructure contracts as US telcos upgrade to GPU-accelerated AI-RAN architecture. Summary When giants like NVIDIA, Nokia, Ericsson, SK Telecom, and Telus validate a trend, the hardware supply chain wins first. AI-RAN is setting up to be one of the most under-the-radar infrastructure plays of late 2026. Are you sticking to legacy giants, or hunting for asymmetric risk-reward in the micro-cap space?

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 5 minutes ago

  @TELUS I was told by tech support that its a known issue that some Samsung devices cannot receive calls and the only way to bypass this until @SamsungMobile comes up with a fix in an update is to force LTE not 5G

• 
  ben d (@bend559054) reported 5 minutes ago

  Just bought 700 Telus T.T for $14.92, i did have some in my RRSP for $17.50 so i decided to avg down.. i believe the new CEO will get this stock moving again.

• 
  JPD (@JDugganhimself) reported 9 minutes ago

  @TELUSsupport Telus sucks

• 
  Norvena (@tweetNorvena) reported 15 minutes ago

  @ElbXaCZ17v52794 @Apple I didn’t ask my internet provider to set up a VPN. It was confirmed to me by Telus representatives at my door (trying to convince me to switch to their phone plan) that no provider rents a modem compatible with a VPN. He said it was impossible to use a VPN with my network.🙄

• 
  Nugget Capital Partners (NCP) (@NuggetCapital) reported 20 minutes ago

  @BDEPardell When I look at $T.TO I just dont' see it as cheap, not on a historical basis or to peers. So i guess it comes down to whether they can monnetize the Telus Health and in what amount. 5% yield is not going to entice Canadian dividend dogs. Pipelines were over 8% when rallied.

• 
  Angelle McDougall (@AMAMcDougall) reported 22 minutes ago

  @jenglishman @TELUS They no longer provide any type of help to anyone at the Telus stores. I took my elderly mother there to help clear up her bill. We thought we got there early, but there was a line of of little old ladies with walkers, all waiting for the same thing - some help. 1/2

• 
  Catherine Calder (@Loricatty) reported 22 minutes ago

  @alleria_eh Bloody idiot. Here is a PARTIAL list. You are using most. X itself Your Canadian internet provider, such as Telus, Rogers, Bell, or Shaw, routes traffic over an internet backbone that uses equipment, software, and services from numerous U.S companies Apple (if using an iPhone or iPad). Google (if using Android, Chrome, Gmail, or Google DNS). Qualcomm (chips in many Android phones). Intel or AMD (if using a PC). Microsoft (Windows, Edge, Outlook, OneDrive, etc.). NVIDIA (graphics hardware in many computers). Visa or Mastercard (if paying for X Premium or making online purchases). PayPal (if used for payments). Cloudflare (many websites, including services connected to X, rely on it). Amazon Web Services (AWS) (many internet services depend on AWS, even if X itself does not). Oracle (enterprise software and cloud infrastructure used across the internet). Cisco (networking equipment carrying internet traffic). Meta (if they also use Facebook, Instagram, WhatsApp, or Threads). Adobe (if editing photos before posting). OpenAI (if using ChatGPT to write posts). GoDaddy (if they own a website linked from their X profile). Verisign (operates key internet infrastructure for .com and .net domains).

• 
  Lori Bergman (@bergy1965) reported 24 minutes ago

  @TELUS …another day passes with no equipment arriving. So much for @TELUSsupport assuring me it would be expedited. I applaud you for the blatant thieving of customers; you pay us and we provide sh!tty service. Well done @TELUS