Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 03/05/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • craigbond Craig Bond (@craigbond) reported

    @TELUS on your support page you suggest for your customers to message you on Twitter for fast replies. Any reply to this question?

  • PostlesJen Jen Postles (@PostlesJen) reported

    I reported a phone line down on the sidewalk and I just received this text message?? @TELUS @TELUSsupport ...your technician is all set to arrive on (date) Please remember a $150 service call charge will apply if you are unavailable for your appointment or if not caused by TELUS

  • TheJenRollins Jen Rollins (@TheJenRollins) reported

    Telus rep - “I’d be mad too. I love that show. I can’t believe Big Ed is a real human.” She gets it but still can’t help me 😭

  • stuckincentre Bill McStravick (@stuckincentre) reported

    @David_Mulroney Rogers, Bell/Telus, Videotron and Sasktel, chose and signed contracts with Ericsson and Samsung, Freedom, we were down to Nokia or Ericsson, this decision could have been announced 2 years ago.

  • yyzav8r YYZAV8R (@yyzav8r) reported

    @TELUSsupport ...I have already reported the issue to you. Are you not Telus support or just a marketing company paid to respond to Telus tweets?

  • Senturion Spencer Callaghan (@Senturion) reported

    I get that big storms are tricky but my work phone from @TELUS has intermittent service while my @Rogers phone is completely useless.

  • Hailscomettttt Hails (@Hailscomettttt) reported

    @TELUS what’s going on with the cell service in Ottawa? I can’t access anything for the past couple days

  • DBSLarsson Dale 🇨🇦 🆎 (@DBSLarsson) reported

    @TheAstroKiwi Already know of, what, 8+ StarLink dishes around here. Rapidly replacing the TELUS SmartHubs / XplorNet dishes as they are garbage when the cell towers only put out anywhere from no bars to two.

  • Kim26664026 Miss K ❤️🇨🇦❤️ 💉💉💉 (@Kim26664026) reported

    @TheJenRollins @TELUSsupport I’ve had Telus less than a year now and I’m less than impressed with their service. As soon as this contact is over I’m going back to Shaw

  • LaurieKane16 Mrs spencer (@LaurieKane16) reported

    @marissalopezTO I'm on Telus. I'm only getting Lte signal. No internet since Sat at 3 pm