Telus Outage Report in High Level, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• phone girl (@phonegirl16) reported 2 minutes ago

  @LilSugarMag @TELUS can relate @LilSugarMag I'm so annoyed. Have tried 3 consecutive days (one hour each) only to speak to someone who wasn't able to assist with my issue in any meaningful way. Why do I feel bad?

• Brian (@BCBoisvert) reported 6 minutes ago

  @jawnjang I have two Telus cable boxes unplugged and not used in a year for a tv subscription I’m on contract for. What’s on TV is complete garbage unless you pay for all options. I recently installed the Optik app to watch a episode of @jodyvance and @steeletalk on their new show.

• KPalmerGordon (@KPalmerGordon) reported 6 minutes ago

  @TELUSsupport @TELUS I have been on hold with your so-called help line for 80 minutes and counting, to get you to remove an unsolicited roaming charge on my mobile account. Totally unacceptable.

• 🇬🇾 Sandaidh mac Ðòmhnaill (@SandyMDonald) reported 7 minutes ago

  @wendibloomenth1 @adriandix Find a small pharmacy with a good customer service ethic; walk through the door; you will be served with both current shots, if requested. @AdrianDix needs to retire - or be retired; pharmacists are being forced to pull the slack for Dix's "interesting" relationship with Telus.

• SusanT (@typical_susan) reported 10 minutes ago

  @TELUSsupport I'm not interested in a pre-owned phone. I'll be switching cell phone carriers since Telus has no interest in charging customers ethical rates or providing decent customer service.

• Canna Relief (TM) (@cannarelief420) reported 11 minutes ago

  Hey @TELUS @TELUSsupport your website is so complicated and there is nowhere to ask to speak to someone who is not a robot. People are the heart of every business. There should at least be an option for a callback. #customerservice #fail

• KPalmerGordon (@KPalmerGordon) reported 16 minutes ago

  Thanks for nothing @TELUS and @TELUSsupport. Apparently 125 minutes on hold is OK, followed by ignoring me despite your website saying use Twitter for faster service.

• Rage Against UCP (@darkmoodie) reported 18 minutes ago

  @TELUS so we pay a ridiculous amount for NHL Centre Ice and the games are being shown on a feed from 1990? What absolute garbage. Last night. Tonight. Fix it or I will be getting a refund. #bushleague

• Posy (@posypjjohnson) reported 19 minutes ago

  @TELUS Love the moccasins. But l need Telus to stay out the woke crap and be a phone company.

• Beth 🦇 (@HalloweenGoober) reported 21 minutes ago

  Anyone in north Edmonton having Telus wifi problems? #edmonton #telus