Telus

Telus Outage Report in High Level, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 11/23/2025 08:25

November 23: Problems at Telus

Telus is having issues since 03:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • massgamer911 Brendan McGonigle (@massgamer911) reported

    Whelp Telus internet is down here. Anyone else having this problem?

  • TheMomoftheHour Momofthehour 🌈 (@TheMomoftheHour) reported

    Telus internet is down. How are we going to binge Agents of SHIELD now? Don't tell me we are going to have to go outside or something crazy.

  • Xcrimson64 X Crimson (@Xcrimson64) reported

    My internet is down! Haha, Nice April fools joke Telus!

  • Xcrimson64 X Crimson (@Xcrimson64) reported

    My internet is down! Haha, Nice April fools joke Telus! Now give me back my internet!

  • MapleAnglican Maple Anglican (@MapleAnglican) reported

    Hey @TELUS @TELUSsupport, I can't get DNS resolution on either my home internet or my phone using 5G. You might have a massive outage.

  • walian15 Damian W (@walian15) reported

    @telus internet is down in NE Edmonton since 15:30

  • pscho_yeg peter s (@pscho_yeg) reported

    @TELUSsupport is there a TELUS internet outage in SE Edmonton?

  • KariSkelton Kari Skelton (@KariSkelton) reported

    Telus has been down all day so basically I can't do life or work (and yes I realize how sad that is). 😫

  • Xcrimson64 X Crimson (@Xcrimson64) reported

    My internet is down! Haha, Nice April fools joke Telus! Now give me back my internet!

  • SarahSureShot S a r a h (@SarahSureShot) reported

    @pojgaerlan @TELUS I would really like to know as well. Worst telecommunications company OF ALL TIME