Telus

Telus Outage Report in High Level, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 12/14/2025 04:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • OntarioWedges Mike (@OntarioWedges) reported

    @Phil_Coffins Too bad telus is too busy to update us

  • AaronPorto2 Aaron Porto (0-6) (@AaronPorto2) reported

    Glad to know I’m not the only one having problems with #TELUS

  • Tjierra #PrayforthePlanet (@Tjierra) reported

    @JennaPerger @TELUSsupport @TELUS Yes. Wonder if they got hacked . Seems to be down in a few places

  • jackiegreencn Jackie Tang (@jackiegreencn) reported

    @koodo I have not been able to access the internet since about 3:50pm today. But voice calls seem to be working. I also have a Public Mobile number, it cannot access the internet either. Is Koodo/Telus server down? I am located in Scarborough, ON.

  • MtlSams Kevin Samson (@MtlSams) reported

    @TELUSsupport Sent the notice to Telus, the service works in other area of Montreal. But doesn’t work near square victoria and old Montreal

  • LookerMathew Mathew Looker (@LookerMathew) reported

    @TELUSsupport I and many others on Telus have no mobile data. Started about an hour and 20 minutes ago. It shows I'm connected but data isn't working, is this going to be the third total outage this year?

  • tempaleigh Tempa Hull (@tempaleigh) reported

    @kempthead But at least with Telus, you CAN pay via your bank. What about streaming services and other online ordering that can't be done with any other payment method? They should have capped the credit card fees charged to merchants. Banks have more money than dog. What a horrible ruling!

  • luigis_dad ⭕ 416 Banshee ⭕ (@luigis_dad) reported

    @Tjierra @TELUSsupport These companies are all pathetic. In the past week alone I've spent 4-5 hours on hold trying to reach someone at Telus. This company is a joke. Zillions of dollars and overseas support, and still can't reach anyone. Absolutely awful.

  • ash_xox97 ✷✼ashley✼✷ (@ash_xox97) reported

    @JennaPerger @TELUSsupport @TELUS ontario is down

  • tuanssj1 Tuan Ly (@tuanssj1) reported

    @koodo is Koodo/Telus got LTE outage now? 30 min now I got no internet