Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 02/01/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ahmasonx Amanda Rozon (@ahmasonx) reported

    @max63094 @TELUS I want to be clear that this has been a problem for YEARS but it was the last straw when I couldn’t even load 1 page to check power outages. Our community has terrible service. I can’t call my mom from my house unless I have wifi enabled calling on. A tech is coming out by Fri.

  • jwattbc Jeremy Watt (@jwattbc) reported

    @TELUSsupport why is that I try to use apps like ‘SN Now’ and ‘TSNGO’ and try to log in with a sign-in partner, it redirects me to the telus site and its an endless loop that never loads. By far the most frustrating thing i’ve ever experienced. Surely MANY are having this problem

  • RobHodkinson Rob Hodkinson🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobHodkinson) reported

    @meghan_why @TELUS I pay $5 per month for the second box. If you have optik you only need one pvr. Second one can be a regular wireless box. All recordings can be watched on any TV in network

  • myrealdark Real Dark (@myrealdark) reported

    @TELUS How about stop all the feel good BS about "helping" and actually help your customers. You are not a social service agency, you are a business! Where is your customer service? Why not actually spent the extra 1 dollar to have a tracking number when sending SIM cards?

  • myrealdark Real Dark (@myrealdark) reported

    @TELUS Is there a national customer day?

  • amitabh2014 Amitabha (@amitabh2014) reported

    2/2 everytime u call #Shaw tech. service, they saying 24 to 48 hrs. 24 hrs passed. Still the same message. Seriously considering to switching over to @TELUS today. Our experience with @TELUSsupport so far for land lines has been great. Shaw is falling apart.

  • F_r_a_m_e_z_y Frame (@F_r_a_m_e_z_y) reported

    @TELUS @TELUSsupport Hey Telus, Ive been a loyal customer for a few years, automatic credit card payments. A provider called and offered me a better plan. It sucks that I felt I wasn't taken serious for a proper account review. #LostCustomer

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @TraceyLauriault @GovCanHealth @OpenGovCan I would cast it as an issue of data governance that stems from the principle operations of a common carrier, Telus, that collects & commodifies data incidental to its main activity. As such, I think our analysis should start from there.

  • clemmorton Clem Morton (@clemmorton) reported

    @TELUS @NHLFlames WTF is this “woke” bull now?

  • catswarm melanie (@catswarm) reported

    @TELUSsupport He said that the equipment Telus supplied to us wasn’t meant to support fibre optic speeds, so we’ll never get the speed we pay for unless we wire every device in. Didn’t even look at the doorbell despite multiple requests from me.