Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 01/28/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 604Magotti 604Magotti (@604Magotti) reported

    @TELUS Once Again 4 @NBA games and we only get 1? We don't care about formula 1 driving. I'm tired that when I turn on the tv I see the worst shows on every channel

  • Caper4Life78 Richard Boudreau (@Caper4Life78) reported

    It's pretty bad that after numerous times I've told @TELUS to stop calling me, I had to block their number and report them as a telemarketer a few minutes ago... 🙄

  • lacedwithlies мelanie (@lacedwithlies) reported

    I think it’s time to say goodbye to @TELUS and go with someone else lol. I get no offers or promotions & I’ve been with them at least 11 years. I’m also not about to start paying $150 a month for a damn phone 🥴

  • Peteisneat Peter (@Peteisneat) reported

    @BigNasty6oh4 We use telus and it's been totally fine. Customer service has been good too

  • TommyMofo19 TommyMofo🤘🏻😈🤘🏻(💉💉💉) 🇨🇦 (@TommyMofo19) reported

    @BigNasty6oh4 I have been with Telus for 8 years now and have had very little problems that were fixed easily. Internet is good and it’s cheaper overall

  • JTD712 juice (@JTD712) reported

    @Metaaphor anywhere in BC with telus fibre is insane, ive had 1g up and down for 2 years in van with 0 incidents.

  • cashollyoake Chris H (@cashollyoake) reported

    @LJ_Monster @TELUS @TELUSsupport **** off. Seriously?!? Who just leaves this?

  • IanSeggie Ian Seggie 🇺🇦 (@IanSeggie) reported

    Wow @Shawhelp -- on top of garbage service the last several weeks, this "Fake Fibre" internet you sold us hasn't work all day. No using valuable data on my Telus iPhone to do work today. #ymm

  • akaraaan AK (@akaraaan) reported

    That awkward moment when on customer support with Telus that they advise you need a different security code instead of “TelusIsStupid”

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..