Telus Outage Report in High Level, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in High Level, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Cilantro in a salad bowl
(@shermyntank) reported
@TELUS thanks for pushing your transaction cost to me but not reducing my service charge for the variable costs you built into pricing my plan….
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Matt Izyk
(@IzykMatt) reported
@TELUS @TELUSsupport Got an email saying you support Canadians, Community and the Planet. Maybe start with offering more affordable phone plans to the community and I will buy into what your saying! I just switched to @Bell_Support, they offered a far more affordable option!
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Ken Carruthers
(@CdnArmyVet) reported
@TELUSsupport is telus webmail down?
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Caitlin Hicks
(@CateHicks) reported
When every @Telus call begins with "we are experiencing higher than normal call volumes" it's time 4 Telus 2 hire more staff. Having their 'valued' customer wait & wait does not show respect for anyone but Telus shareholders.
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Chantal Ireland
(@chantalireland) reported
@CRTCeng is there way to fight for @TELUS to have service in our area? I called 911 today and they couldn’t hear me, standing on a busy road ten minutes from downtown Victoria. They know about the issue and haven’t done anything. Been bad for two+ years, steadily worse in 2022.
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Grooveit “The Wet Club Scrub”
(@grooveitbrush) reported
@TELUS @TELUSsupport I was on the phone 3x with support yesterday. Cellular data not working. Being overcharged. Very frustrating and disappointing support. No resolution.
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TELUS Support
(@TELUSsupport) reported
@denpea2 Hi there! We do not have an active outage that affects the TELUS Connect app, are you still having the issue? If yes, what happens when you try to use the app?
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Jack johnson
(@Jackjoh17103723) reported
@TELUS Telus sucks
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Dave Pasin
(@dave_pasin) reported
@paulnixey @CineplexMovies There’s way too many of these kinds of companies and they’re supposed efficient method of operating these days. Is there any wonder customers get angry with such horrible customer service. Ever try to get a hold of @TELUS and get something resolved, beyond brutal!
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John Storjohann 🇨🇦
(@john_storjohann) reported
@TELUS @TELUSHealth @TELUS_AGCG I'll say it again, you've lost a lot of credibility with your chintzy payment fee. Am a long time customer and am not as enamoured with Telus anymore. You're making massive profits and nickle & diming your customers, just like any other telco.