Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 03/21/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @RobinShaban @VivicResearch Rogers Bell and Telus lost the subway contract to BAI who got contract to deploy antennas/service in Toronto subway. So in response they decided to not play ball with BAI, and only Freedom did. When Freedom goes Rogers, odds are Rogers will pull plug on coverage in subway.

  • ItzBahh Shae (@ItzBahh) reported

    @OUTL4Wofficial Yeah Shaw is terrible I switched to Telus 1gb up and down never going back to Shaw haha

  • MarjOlson88 Marj Olson (@MarjOlson88) reported

    @MJPatchouli Trying to download my Vax confirmation from Ehealth (a Telus product) and errors all over the place. Lots of loops back to the previous page. Can’t see any of my reports.

  • FishermaMelvin Fully Vacc’d and Masked for You. (@FishermaMelvin) reported

    @CBCMarkQuinn What? The online doctor service from Telus didn’t work? How can that be? Alberta paid them more than humans!

  • amitabh2014 Amitabha (@amitabh2014) reported

    @FidoSolutions Flew YYC to Toronto sept 4. Fido sent email I'm roaming. Told them - no, I am not, so don't charge roaming. "Ok, call us next week". Tried today, past billing cycle, bill is $0.0. "Why"? Ask Jack - not updated yet. Terrible service, don't use it. Considering Telus.

  • taryntaro T A R O 💜 (@taryntaro) reported

    @TELUSsupport I have service again now. But at the time of my first tweet I did restart my device and still didn’t have service and same with 3 other people with me who are all on Telus network as well. And that lasted for about an hour at least

  • stephaniepost Stephanie Post (@stephaniepost) reported

    @TELUS so much for customer loyalty. Apparently being a customer for over 15 years does means jacking a monthly cost $84 per month for the SAME service. Time to see how much better your competition is…

  • kmfirewall KHURRAM MATEEN (@kmfirewall) reported

    @TELUS I was moved over from ADT and just got my first bill of $ 104 dollars for same service I was paying $34 WITH ADT. WENT THROUGH HELL MOVING SERVICES OVER FROM ADT NEVER GOR CREDIT I WAS ASKED TO RECIEVE. TELUS PERFORM CREDIT CHECK WITHOUT BEING NOTIFIED

  • DennisDetoba Dennis (@DennisDetoba) reported

    Hey @Telus, I’m still waiting for you to contact me. I feel so disappointed with my home security service. I’m now looking for another service provider #telus

  • GregoriusDaneli Gregorius (@GregoriusDaneli) reported

    @VicedRhino Every company has their expertise. Bell has phone plans; Telus is Internet; and Shaw is television. In most other respects, they're all either below average or just outright terrible.