Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 12/15/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • js_christie James Christie (@js_christie) reported

    @TELUSsupport Hi! Currently have no internet service on either of my mobile devices connected to the Telus network. Is there an outage in Southwestern Ontario? No luck in Cambridge or Guelph. Have tried resetting my devices, etc.

  • luigis_dad ⭕ 416 Banshee ⭕ (@luigis_dad) reported

    @TELUSsupport Is Telus service down in Ontario? Mines not working.

  • Tjierra #PrayforthePlanet (@Tjierra) reported

    @JennaPerger @TELUSsupport @TELUS Wonder if this is a hacket seems to be down all over the place

  • Iknowitwell1 Iknowitwell (@Iknowitwell1) reported

    Telus phone internet is down now. Winnipeg area. @TELUSsupport @TELUS

  • Curler21 Shayne M. (@Curler21) reported

    Anyone else having Telus data issues? #telusdown?

  • tuanssj1 Tuan Ly (@tuanssj1) reported

    @koodo is Koodo/Telus got LTE outage now? 30 min now I got no internet

  • shankey985 Ashish sharma (@shankey985) reported

    @TELUS You guys have a very bad network

  • mel_maur22 Mel (@mel_maur22) reported

    @koodo I get that you ride Telus's coattails but the very least you could do is post something when there's a massive outage... DO BETTER

  • TyinLaBroquerie TYINLABROQUERIE (@TyinLaBroquerie) reported

    @TELUS did you also discontinue Data Service in Winnipeg?

  • shankey985 Ashish sharma (@shankey985) reported

    @TELUS @FriendlyFuture You guys have such a poor network and awful service, shame on you to say you are the best network in canada