Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 02/03/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dave316 dave316 (@dave316) reported

    What is with @TELUS & @TELUSsupport. I have been trying to get my landline fixed for a week. They sent a tech out who installed fibre optic cable but didn't get the phone working. Now I get an email saying they are cancelling the service?

  • EntitledCanada Supporting local businesses and community (@EntitledCanada) reported

    @TELUS Your PUREFIBER is absolute crap. Your system fails every night. Can't watch TV AGAIN. Slowest WiFi Had enough of this. #fail #telus

  • teethinthesink dumb baby (@teethinthesink) reported

    @StayGoulden Rogers is the worst I’ve ever been with and always has been. Bell was always cool but sometimes their **** doesn’t work. I’ve always had the best service and experience with Telus 100%

  • complianthawk justin (@complianthawk) reported

    @TELUS Don't trust this company coming from a first nation person they will **** you over like they are doing to me right now!

  • Neverpatsy Patty (@Neverpatsy) reported

    @RevZ_E @kavawho @VancityReynolds The same here. Subsidiaries of big companies - Bell has Virgin etc, Rogers has Fido etc, Telus has Koodoo etc. And Shaw - Freedom. There are a bunch of resellers - trouble is resellers (smaller companies) don't have the same quality. Claims of smaller market=less competitive.

  • 2fast2funerals Dumb But Hot (@2fast2funerals) reported

    @StayGoulden Rogers is awful. Impossible customer service, and the service is mediocre for the prices you pay. I worked for bell... they’ll **** you. Go with Telus

  • _tcmore Thomas More (@_tcmore) reported from Pickering Village, Ontario

    @StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.

  • gord_h Gord H (@gord_h) reported

    @marycranston #Breakfasttelevision @RLacate how come we don’t get BT Vancouver anymore on tv #telus why we get BT Toronto? sucks #rogerstone

  • markjguico Mjjjjj (@markjguico) reported

    istg Telus is soooo **** bruhhh

  • complianthawk justin (@complianthawk) reported

    @TELUS Don't trust this company they will **** you over and that coming from a first nation person they are doing it to me right now!