Telus Outage Report in High Level, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (22%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   E-mail (6%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Crystal Reid (@Crys_marie98) reported 2 minutes ago

  @AlleyDalley @TELUS Yes. You should try and find away to calm your body. Definitely not good if your pains are back! If I can do anything to help, please let me know!

• paolo (@johnsphotos1) reported 2 minutes ago

  @TELUS @PCMag I would’ve been enjoying it if your lazy subcontractors didn’t cancel on my PureFibre installation today.

• cindershadow (@cindershad0w) reported 4 minutes ago

  @xeviuss @ShawInfo Yea what happened was Telus put in new underground lines in the area and destroyed the existing ones, so now Shaw had to place overhead line to bypass the damage. They also had to replace it once due to cold weather

• ~heather~ (@heatherjns) reported 7 minutes ago

  @AlleyDalley @TELUS Wtf that is asinine. Horrible business practice. THEY applied payment wrongly. THEY should mistake and find someone internal to fix it. 😬

• Sayerszy 🇺🇦 ✌️ (@sayersc1972) reported 11 minutes ago

  @AlleyDalley @TELUS I'd complain about the service in my town again if my cell signal wasnt 🚫

• Anthony C (@TheSp0rtsking) reported 16 minutes ago

  If anyone out there can see this and knows about this stuff, please help! The first person said I do it online but I tried and it didn't work so I dunno if I really can't do it on a prepaid account or if I'm just stupid. #Telus #PhoneHelp #Tech

• MLemire (@MLemire56) reported 20 minutes ago

  Still waiting for someone on the line @ Telus. Tried the chat line... no service. Jim Senko, are you aware of the poor service customers are getting, or you just don't care?

• Anna Braunizer (she/her) (@ABraunizer) reported 21 minutes ago

  @RobinMazumder It really is bad. You could pay to be added to waitlist for a family doctor. Lots of people try to get nurse practitioners and even then, difficult to get in. I usually go for virtual with telus because haven't been able to get a family doctor since mine retired 4 years ago.

• John MD (@John1MD) reported 26 minutes ago

  @TELUS @PCMag repeatedly I attempt to engage Telus for a solution to our phone troubles. Despite being in view of a cell tower...I seldom can phone patients anymore w my Telus phone (esp if call is launched from Telus's mobile health app). And, my children can't get urgent calls through to me.

• Beautifully Inclusive (@AdvocatingHere) reported 28 minutes ago

  Alberta, Telus mobility & iphone13? data fast or slow? locked to 5g only or can you choose 3g? 5g slow? Bell mobility locked to 5g and INSANELY slow on my iphone13. What is the point of having data when you can't use it. Anyone with iphone13+telus care to weigh