Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 12/08/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GermyBernier jeremy bernier (@GermyBernier) reported

    @TELUSsupport nothing but problems today with the internet in Langley BC is Telus down !?

  • goulet392 Matty G (@goulet392) reported

    @TaylorSicard @TELUS Most of them go with the phrasing "the plan you had doesn't work on this new device" but no, it's not the only one.

  • zaxbux Zach (@zaxbux) reported from Victoria, British Columbia

    Does anyone have any idea why some @Microsoft web properties (recently LinkedIn and Visual Studio Marketplace) randomly refuse connections? Appears to only be an issue on @Telus IPv6. Mobile data and IPv4 are not affected. 🤬🤯

  • AandIby INDIAandPAKIbyONEin40YRS (@AandIby) reported

    I CARE for ME MYSELF and I he BELONGS to NOBODY all EVEN TELUS and HAFEEZ and NAFEEZ and PAKISTAN they FELT it DELT it and BANGLADESH had it and THAILAND what a HONOUR these are MIXED with CARIB or SOMALI OSCILLATING FAN somewhere DOWN the LINE the CARIB and AFRICAN

  • cspotweet Courtney Theriault (@cspotweet) reported

    @theonlyGforce Kenney said Telus is fixing the issue and that it should be up and running on Sunday so people can print off their paper cards. But it feels longer than waiting in a bathroom line at Rogers Place during intermission.

  • makayyxx MP ☁️ (@makayyxx) reported

    @TELUS @TELUSsupport you guys are actually the worst providers I have ever been with. I will be here yelling it from my roof top for the rest of the week untill you guys send someone to fix y’all’s mess. Xoxoxox 🎙

  • BillBradley_123 Bill Bradley (@BillBradley_123) reported

    @TheResi29618996 @TELUS Hmm..it's not possible to have anything else from Telus in this province except cell phone service and I think internet usb keys for people living in the middle of nowhere. I always wished they were, but that reminds me of Bell behaviour.

  • tristianbromfie Tristian Bromfield (@tristianbromfie) reported

    @TELUS Hadara in head office apparently…. Ya hung up the phone when she doesn’t want a customer to explain their issue… maybe the position is too strong for her

  • JillCasselman1 Jillian Casselman (@JillCasselman1) reported from Abbotsford, British Columbia

    @telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?

  • ToerperTech Toerper Tech (@ToerperTech) reported

    @CR9090JK It is absolutely terrible!!! East is worse yet when you are a Telus client.