Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 11/23/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • earedge Ear-edge (@earedge) reported

    @TELUS Philippines. This van started to try to edge me out of my lane from my right side along the east service road northbound after the Alabang viaduct at around 7:50 a.m. on 13 April (Thursday) and then started overtaking recklessly and speeding. I didn’t see passengers.

  • jaquavion0_ jax (@jaquavion0_) reported

    The highest and best @TELUS wifi and it is terrible we have had so many problems in the past and changed our wifi several times it’s still terrible even when we have the best wifi that they provide it’s still terrible get ur **** together @TELUS

  • izzyisdancing izzyrocks (@izzyisdancing) reported

    @TELUSsupport why telus mobility does not have a phone number for customer service is a mystery. the virtual. assistant is useless

  • williamvavrek William Vavrek (@williamvavrek) reported

    @MitchSchenk @TELUS never

  • dluft27 yycmomoftwo (@dluft27) reported

    Is anyone else is #yyc having @TELUS tv issues?Ours is freezing lots and most of our recordings are trash.We’ve already had 3 technicians out to “fix” the problem No one seems to know what’s going on,any help isappreciated @cmcalgary thinking it’s time to switch to a new provider

  • hashtaggrrrl Hashtag grrrl (@hashtaggrrrl) reported

    I work from home — and since Friday apparently nothing can be done til Monday? Completely ridiculous service considering we’ve used Telus for home and business for over 20 years. @TELUSsupport @TELUSBusiness @telusmobility

  • HiwattPete #USProxyWar, of choice. Z! (@HiwattPete) reported

    @dluft27 @cmcalgary @TELUS Cloud based pvr recordings are unacceptably glitchy with #ShawCable as well. Telus just sucks more.

  • jaquavion0_ jax (@jaquavion0_) reported

    My packet loss ping and internet on my pc has been terrible I’m currently factory resetting my computer to prove to the shittiest internet company @TELUS that it’s not my computer it’s the ****** wifi they give my parents pay over 100 dollars a month for

  • Le_mikey101 M (@Le_mikey101) reported

    @TELUSsupport First of all there’s a due date I paid within that date so why charge me? That’s very misleading. I won’t be paying for this and if that’s the way Telus likes to deal with this consider me leaving this provider with such crappy customer service

  • MSPTRD MPT (@MSPTRD) reported

    @TELUS I spend five figures a year with your organization and let one account go off contract. Your retention agent would not do anything for me as far as a goodwill gesture. I will DM account numbers as I cancel them - stay posted.