Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 11/25/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @BenKlass @CANADALAND When MTS bought Allstream it became black sheep because it stepped out of its territory to compete against Bell/Telus with CNCP’s national network. Also: Bell could no longer buy MTS because of Allstream being one of 2 national networks (telco + CNCP).

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @rodmickleburgh @TELUSHealth @TheTyee We’ll this undercover detective had another successful session with a fam doc on Telus Health yesterday Renewed a prescription, reviewed recent blood tes results and ordered further follow up blood tests. NO CHARGE TO ME! I don’t have a fam Dr so without this service I’d be SOL

  • BradKilshaw Brad Kilshaw (@BradKilshaw) reported

    Does anyone else find it insane that @TELUS now warns you that they might charge you a service fee if you want to talk to an agent?

  • Trail_blazerz Trail_blazer (@Trail_blazerz) reported

    @TheTyee When people are most desperate for medical help & finding a doctor, the sharks start to circle. This is clearly greed and profiting from a serious situation. Every single doctor associated with Telus Health should be investigated and have his/her licence suspended or cancelled.

  • thorburn_robert Robert Thorburn (@thorburn_robert) reported

    @theJagmeetSingh Would you believe it ! He is actually right ! I had problems with my phone and internet and phoned Telus. Talked with one person in Montreal, twice to one person in Philippines,and one person in Guatemala ! Could not get anyone locally !

  • TZ_Kizaru Jared McIntyre (@TZ_Kizaru) reported

    @dalast1woke @hasanyahya04 @J3SV1N Bruh I have have Telus Fiber Optic, its a business plan it can do 700+Mbps down and 2ms ping.

  • xXxAdomodaxXx Adomoda (@xXxAdomodaxXx) reported

    @AmazingZoltan Well it used to be a public utility. Telus has bought up all the public telephone services around the world that it can. Prices have gone up, customer services down. Jobs sent out of country. I strongly dislike telus.

  • CreeksideAlison Alison Creekside (@CreeksideAlison) reported

    @KM0331 Yeah, a block down from LGH. "Another of the affidavits is from Mark Winston... about being asked to pay a fee to keep seeing his doctor after the doctor closed his private practice and began working for Telus Health."

  • donny_motz Donny26 (@donny_motz) reported

    @telusmobility nothing but problems with cell service for a year now and I’ve done everything that was asked and the service is still brutal and I’ve still got a year to go Missed calls slow data and it’s with all 4 lines that I have with Telus

  • funshoe Al (@funshoe) reported

    @chrislarocque8 @theJagmeetSingh Canadian telecom benefit more from government subsidies than are hampered by intervention. The network telus has in existence was built by tax dollars. They are greedy profiteers. Time to reign it in.