Telus

Telus Outage Report in High Level, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 01/17/2026 21:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Seems a lot of your services are broken & faulty. @Telus. #internet #BC

  • Freedompatodos Polo (@Freedompatodos) reported

    @DagnilloRosanna @TELUSsupport Cancel telus they will steal your money!

  • xiHaller iHaller (@xiHaller) reported

    @kohkeymuncher That was me when I would use wifi with Shaw. Now wired with Telus and my network performance stays as flat as my singing.

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Hi @telus, the number listed on your site for cancelling service doesn't work and I've been waiting for almost 2 hrs. for a call back via your virtual assistant.

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...

  • iservice 𝙄𝙖𝙣 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 (@iservice) reported

    The process of switching to an eSIM with Telus is surprisingly stupid. If you order online, it's $10 + tax and then you have to wait days for them to mail you a card (instead of, y'know, just emailing you a QR code).

  • naimaharg Ian Graham (@naimaharg) reported

    @ryancoleman @TELUS I love this story. I alway feel so bad for those sales telemarketers who get paid to do such soul destroying work…

  • Freedompatodos Polo (@Freedompatodos) reported

    @martbean66 @TELUSsupport Cancel telus! They steal money from their clients!

  • susubee7733 susu (@susubee7733) reported

    @TELUSsupport I’m Susan Bowering. Once again,Telus has gone down. Please call. 587-988-0452

  • Freedompatodos Polo (@Freedompatodos) reported

    @TELUSsupport wrongfully overcharged 30$ on my account and escalation team refuses to help, telus has stolen my money and I strongly regret choosing them as my phone provider!!