Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 01/07/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Frenchyy Französischyy (@Frenchyy) reported

    @Fidomobile I would like to cancel my plan with you guys with the issues that we had today. @Rogers is one of the biggest cellular company in Canada and can’t figured it out after 8 hours. @TELUS I will be joining you guys shortly 🙏🏼

  • AeonBith Dubecks Typo Emporium (@AeonBith) reported

    @NikaDragomira @mynamesnotgordy I actually have 5g service from Telus today, first day I've noticed. It's was never down,

  • MichelleBailey1 Michelle Bailey (@MichelleBailey1) reported

    @ward_mcpherson Thanks. I recently switched from Telus to Rogers and I have to say I'm tempted to go back to Telus. LOTS of issues with Rogers!

  • CowCrypto CryptoCow (@CowCrypto) reported

    @SimonOstler Have had uninterrupted Telus service to see your tweet.

  • francisdalfo Francis D'Alfonso (@francisdalfo) reported

    @eamorris_ @RogersHelps Change company but not Rogers=Bell go for Telus instead, the best of the worst here in Canada!!

  • virtuous_sloth Sloth is a Virtue (@virtuous_sloth) reported

    @andrew_leach Some tech-savvy Gen-Xers whose first mobile phone number came from Rogers (before Telus existed) may have already left for Wind, err Freedom, err Shaw trying hard to create a 4th national carrier (you're welcome) may not even know about some Rogers problem.

  • punvin Vincent Pun (@punvin) reported

    @FidoSolutions Use a multi-vendor solution. I am about to go Fido/Telus for phone and data separately

  • hal_9000w https://open.spotify.com/hal9000 (@hal_9000w) reported

    @FidoSolutions @TELUS phone has no service vancouver island on fido not sure what towers wr use but not working at all whp do ya

  • mikecrime Mike on a Bike (@mikecrime) reported

    @axionatics @NikaDragomira @mynamesnotgordy Now come on, Telus is never working 100% perfectly.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @550Atk @ivannoeiv156 @FidoSolutions None of the providers are immune to unexpected service outages. Bell and Telus had their own in Aug 2020