Telus

Telus Outage Report in High Level, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High Level, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High Level and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High Level, Alberta 12/06/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BIackweII 🍄🍁 Lucas 🍁🍄 (@BIackweII) reported

    @chariot404 Holy **** the only one??? That is so rough. I was with Shaw for years but i have much better internet service with Telus

  • GangarhBS Baljit S. Gangarh (@GangarhBS) reported

    Do not get @ADT security services people ... Oh and @TELUS pretty garbage

  • kailnotkait K. (@kailnotkait) reported

    Is anyone else having issues with #Telus PureFibre internet tonight? Connected via ethernet and having horrific lag/loading times, about 7mb/s down and 0.18 up. Usually significantly higher :/ @TELUSsupport

  • CadenFanshaw Caden Fanshaw (@CadenFanshaw) reported

    That is the TELUS map of cell service, and I would argue that's the best service offered currently compared to other providers. Rogers is pitching in $4.5 million of the total $11.5 million to fill the current gaps.

  • TheDanLevy Dan Levy (@TheDanLevy) reported

    What I still don't get- & I'm not an expert may be totally wrong - is why @CRTCeng doesn't open up competition to foreign $$$ & multinational cellular/mobile service providers. Sure Rogers/Bell/Telus are the "Big 3" in Canada but they're really just medium fish in a tiny pond

  • fortunatefun101 Sandman (@fortunatefun101) reported

    @telus your home internet sucks in Camrose #telus

  • noelblix Noel Blix (@noelblix) reported

    @TELUSsupport how hard is it to book a service appointment from Telus? Answer: Very difficult. We have not received the internet service we were promised and your website is almost as bad as your service. Stop sending me surveys and deliver the service you promised.

  • daydreamalot lynninthehouse (@daydreamalot) reported

    @David_Moscrop Are you covering Telus's foray into healthcare, pushed by the UCP? I hate this FAR more than the exorbitant $ they charge for my internet/phone service. Had surgery last year, doc was paid SUBSTANTIALLY less for managing my care over the phone than the docs who work for Babylon.

  • ZnoneoftheAbove Above Znoneofthe (@ZnoneoftheAbove) reported

    @David_Moscrop Oooohh I used to work at TELUS! DM any questions you have for Customer Service and Billing Issues for a Behind the Scenes glimpse!!

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?