Telus

Telus Outage Report in Hines Creek, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hines Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hines Creek, Alberta 01/08/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fredjmal FredJ (@fredjmal) reported

    @CanAmeriConsult @TELUSsupport Lisa, even with call back option telus service poor. This a.m. Telus called me back, then put me on hold, phone ringing at their end, then call dropped. So even with call back they take you in circles. Poor service at Telus.

  • Gfrtgnbbvfrthnn That guy ron (@Gfrtgnbbvfrthnn) reported

    Trying to reset my password but your site is BROKEN😡 i enter my email and press reset then get sent to some pointless story @TELUS

  • debdelorey Deb Delorey (@debdelorey) reported

    @edmontonjournal @TELUS I live rural… pay full price for a cell phone that has zero service unless I drive to town. Have to have a landline and when Telus pedestal had faulty wiring and I had no phone service, it took over three weeks for a repair to be done. Missed two calls to go for a 2nd vaccine.

  • jmar_here J Mar (@jmar_here) reported

    @TELUSsupport is it a normal practice for ADT by Telus to leave customer hanging? We signed up for new equipment 3 days ago and still not functioning properly. I’ve called support so many times still without resolution! We are missing equipment and the installed isn’t working!

  • bigbalker Balk (@bigbalker) reported

    @edmontonjournal @TELUS Cell service would be nice in our town of 850… used to work 10 years ago fine and has gotten WORSE over the years. The last two months it is gone So we rely on internet for wifi calling but it’s down 2 hours of every day too. Can’t work, can’t call. Telus for both of course

  • handymanSL Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport It didn’t help , why disconnect devices when they should be able to stay connected. My old system 5 years ago was much more stable then this one. My neighbour across the road has Telus 50 internet, how is that possible when I was told it’s not.

  • Raphleta Raphleta Taylor (@Raphleta) reported

    @the_cra this is to advise that my phone has been stolen and @TELUS and @PublicMobile are refusing to shut down the instrument and SIM Card respectively. Pls ensure that the crooks in your organization do not use this as an opportunity to steal my money or adjust my information.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @AhamedNicky Hi Nicky! You should be able to reach out to ADT by Telus customer care at this phone number: 1-855-958-8181

  • shugs33 whispers from the void 🦌 (@shugs33) reported

    @FarLeftWitch He was trying to abuse his position from the get go? Vital Partners, that is a real thing? I seem to remember it being shown that he was going to profit directly from dismantling the health care system here. And the Saudis are investors in Telus' Babylon Health? Evil ****.

  • grizzyof3 grizzyof3 (@grizzyof3) reported

    @edmontonjournal @TELUS I live 1km from a city of 68k and my provider has given up on trying to get my 25mbps service working due to neighbors trees. Haven’t had internet for days now. Try working from home with no internet. Towns in the middle of nowhere have better internet than me.