Telus Outage Report in Hines Creek, Alberta

Problems in the last 24 hours in Hines Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WellWithMelo (@wellwithmelo) reported 4 minutes ago from Toronto, Ontario

  @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

• 
  Angelo (@MasterVall) reported 6 minutes ago

  @TELUSsupport Terrible issues with texting for almost two weeks now. I didn’t know that so many people they have the same problem! I can’t receive or send text, with Telus network, if I’m not with wifi coverage!

• 
  Michael Randall (@rand_mike) reported 7 minutes ago

  @TELUS stop sending people around knocking on doors. It’s supper time. I don’t give a **** about your “good deal for 6 months” then back to full price. Same goes for you @Bell and you too @Eastlink. I’ll come to you. Alright? Alright.

• 
  shakeyshakois (@shakois) reported 12 minutes ago

  @TELUS - are you still charging a credit card service charge for customers in Alberta?

• 
  Campbell Patterson (@CPComm) reported 13 minutes ago

  @altleft_eastend @MrWickDoe @alexposadzki If you're only counting infrastructure. It's the number of companies competing that is the issue. Moreover, if this deal is approved the likelihood that Bell and Telus merge increases. Less competition = poorer service, higher rates, and greater odds of catastrophic outages.

• 
  Jeffrey Beatty Ⓐccessibility Ⓛens (@macjbby) reported 13 minutes ago

  What if I was unaware of the change of 20GB data from 40GB data? I called emergency video calls 911 and got throttled 20GB soft cap. Telus will be liable for not notifying me of the change of plan without my permission. Now, it is a 100GB data plan for $80

• 
  Terence Hong (@terryhong) reported 14 minutes ago

  @TELUS @TELUSsupport - I’ve spent 8 hours in the last 3 days talking to various support people - after having had to figure out what went wrong in the first place myself. Every single thing that could have gone wrong had gone wrong. Since I work for you now, wanna know about it.

• 
  Eudaimonia (@spoam) reported 16 minutes ago

  @TerrencePaul5 Super easy to tell a scam When have you ever received prompt service from a Fortis or a Telus Good luck getting a call back If any company phones you with a human on the other end, it's a scam

• 
  Sergio - Raptors #wethenorth (@YodaRaptor) reported 17 minutes ago

  Wow @TELUS 2.5 hours on the phone on hold to talk to home security retention? Is this what you qualify as customer care? I'm about to go from adding services to cancel all together

• 
  Sinful_Affection (@AffectionSinful) reported 20 minutes ago

  @TELUS I've been with telus or over a year, AND HAVE HATED EVERY DAY OF IT!! NOTHING BUT PROBLEMS