Telus

Telus Outage Report in Hines Creek, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hines Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hines Creek, Alberta 10/24/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Getting someone who can frigging provide web support is impossible ! @TELUS @TELUSBusiness thinks I have time to spend hours on phone chatting with them, going out and "Getting" code ... Shake your head ! Look up the word DELEGATION !

  • 1000EyesCasts Tessa (@1000EyesCasts) reported

    @esports_DiA @MxL_LoL @TELUS I think the issue was she was on campus at the time so didn't really have a choice lol

  • nikolefreja 𝑁𝐼𝐶𝑂𝐿𝐸 𝐹𝑅𝐸𝐽𝐴 (@nikolefreja) reported

    @TELUS @TELUSsupport is extremely sadistic for suspending my service at 1:30AM on a Saturday morning. Why not do it during business hours during the week? Y’all are so wrong for this.

  • JulianaMaraj juju (@JulianaMaraj) reported

    ima have to call telus and get **** clarified bc why am I paying for internet 20 when im suppose to have fibre optic..... and why is my bill $89 when i was told it would be $73

  • TheResi29618996 TheResistance (@TheResi29618996) reported

    We’ve talked to 7 or 8 different agents, & no one has fixed this mess. #Telus this is a huge fail. I am likely no longer going to remain a customer.

  • CoryKnox Cory Knox (He/Him) (@CoryKnox) reported

    Caller id is fundamentally broken. And no carrier seems to care. When I maintained a phone system with 250+ direct dial numbers, @TELUS allowed us to present any of those numbers for caller id, but we couldn't use our toll free numbers because they weren't on the PRI.

  • stevejackson209 Jack (formerly WOOF) 🍁 (@stevejackson209) reported

    @MyFirstSocialM2 @TobiqueFiddle Not to mention the “virtual doctor crap” that shandro’s wife is running, that’s on Telus too

  • jamesatkinson27 James Atkinson 🇨🇦 (@jamesatkinson27) reported

    @TELUS What have you done to fix this problem?!?!

  • michaelbolton Michael Bolton (@michaelbolton) reported

    Phone scammers using phone numbers in my local block (which means they're probably using mine too). @TELUS *profit* last year: $348 million. Wait time for a customer service agent is ONE HOUR. "We sell phone services, but we don't believe in using phones ourselves."

  • Lioness_Tee Always in Pocket Pfully Pfizer'd 🇨🇦 ♌ 🇯🇲 (@Lioness_Tee) reported

    Its a telus issue that they turn into a me issue **** that I'll leave after 20 years