Telus

Telus Outage Report in Hines Creek, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hines Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hines Creek, Alberta 12/21/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • blob537 Jeremy Cragg (@blob537) reported

    @applesplz And I'm saying this as a fan, I'm a long time subscriber but that crap annoys me. Reminds me of the old PCS days when Telus used to charge me for swapping my phone.

  • RBCHeatherClark Heather Clark (@RBCHeatherClark) reported

    @TELUS Too bad you couldn’t give a senior a break after 23 years …….

  • iamrouzi 🏴Rouz🏴 (@iamrouzi) reported

    @Fidomobile Please do support the Iranian customers, like Telus and Koodo, waive all long-distance charges, including calls and texts, made from Canada to Iran.🙏🏻🙏🏻 #MahsaAmini #مهسا_امینی

  • kiwicanadian91 Ryan Wick (@kiwicanadian91) reported

    @TELUS Great customer service. On hold waiting to talk to someone and get hung up on after 2 hours and 40 minutes. Is this what you do to people who you keep on hold when it’s time to go home for you guys? Do I have to take time off of work to actually speak to someone?

  • s_panahifar Saeb Panahifar (@s_panahifar) reported

    @TELUS @ShawInfo we expect the same support from you as well. Please consider this request. So many Iranians need this support

  • themudtark2000 J Delbert Tarkanian (@themudtark2000) reported

    @Infokid1Infokid @atrud66 Yeah, I paid $13 to Telus this week. Shutting it down.

  • bobpelley Bob Pelley (@bobpelley) reported

    4 ) Cellular service has been out, and continues to be touch and go. Shouldn’t the billion $ companies who monopolize service here be held to a higher standard. @bell @rogers @TELUS

  • outlander75 day dokhtar (@outlander75) reported

    @Fidomobile I am sure you have heared koodo and telus has made calls to Iran free of charge. As fido client for 8 years I expect you have the same policy and support your clients. People do not have internet and we are worried about our loved ones .thanks

  • Elnaz_AK Elnaz Karami (@Elnaz_AK) reported

    @TELUS @Virgin I remember back in 2019 when the same thing happened I finally just picked up my phone and called my family and you guys sent me a 200 CAD bill. I called your customer services and begged for help and your agent insulted me. Maybe that’s the time to help? @VirginPlus

  • Abouzarsh Abouzar (@Abouzarsh) reported

    @TELUS We never forget your support #MahsaAminii