Telus

Telus Outage Report in Hines Creek, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hines Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hines Creek, Alberta 03/18/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @CRTCeng @CCTS_CPRST .@Telus threatens people with decommissioning of rural POTS and what do you do? Nothing. I'm fighting for Emerg services. You are effing the dog. Wanna help? Show you're ACTUALLY a "regulator" and not just a marketer. #CRTC

  • ChelseaMLVC LonelyHunter (@ChelseaMLVC) reported

    @TELUSsupport I keep getting sales calls offering me packages for tv, internet and mobile for new customers even though I’m already a Telus customer (and have been for 20 years). Any way for me to get these calls to stop?

  • clemmorton Clem Morton (@clemmorton) reported

    @TELUS @NHLFlames WTF is this “woke” bull now?

  • CaptPatrick01 Patrick Lloyd (@CaptPatrick01) reported

    @PCBuildingSim After all the **** Telus put me through these last couple years, I would not put it beyond them to wrongfully treat Epic's communication requests to my computer as malicious.

  • catswarm melanie (@catswarm) reported

    @TELUSsupport Is there a specific amount of time I’m required to waste with Telus tech support before warning others what they’re in for if they choose Telus? I didn’t see that in the contract… which thankfully ends in a year so we can install a *functional* security system.

  • YankeeCanuck Yankee Canuck (@YankeeCanuck) reported

    @CJDwriter @TELUSsupport @TELUS Telus is about as timely with support requests/calls, as Kenney is when attending COVID updates.

  • catswarm melanie (@catswarm) reported

    @TELUSsupport I wouldn’t have wasted all that time with your tech support if I’d known this is how @TELUS wants to receive service requests. Maybe you could add that to the troubleshooting section of your website?

  • myrealdark Real Dark (@myrealdark) reported

    @TELUS How about stop all the feel good BS about "helping" and actually help your customers. You are not a social service agency, you are a business! Where is your customer service? Why not actually spent the extra 1 dollar to have a tracking number when sending SIM cards?

  • F_r_a_m_e_z_y Frame (@F_r_a_m_e_z_y) reported

    @TELUS @TELUSsupport Hey Telus, Ive been a loyal customer for a few years, automatic credit card payments. A provider called and offered me a better plan. It sucks that I felt I wasn't taken serious for a proper account review. #LostCustomer

  • plafleur hugh jass (@plafleur) reported

    Had reps from Telus come to our house tonight try & sell us home security packages & I said I wasn’t Interested and closed the door. Dereck said I was rude & now I’ve convinced myself it was a scam to find out if we already have home security so they can rob us. I’m not even high