Telus

Telus Outage Report in Hines Creek, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hines Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hines Creek, Alberta 02/02/2026 11:45

February 02: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DustinBroster Dustin (@DustinBroster) reported

    @GlassCityFC This looks like the whitecaps were mad at Bell and wanted the emphasize that they had switched service providers. All that’s missing is an “!” Behind the Telus logo.

  • ronh_pm Ron J Hole (@ronh_pm) reported

    @BERGHIEDUB @WhitecapsFC Telus does not have installers, hence your problem.

  • CCmmandrInChief Wynn Thornton (@CCmmandrInChief) reported

    @TELUS Yeah, US privacy and data protection laws are ****—but I have to figure this behavior is illegal in some nations!

  • subewagon11 Scott (@subewagon11) reported

    @GlassCityFC As a TELUS employee, I'm not overly excited about the jersey. Meh for me. I feel like the font size could have been dialed down.

  • Vancouverowls Vancouver Owls™️ (@Vancouverowls) reported from Vancouver, British Columbia

    @WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven

  • susubee7733 susu (@susubee7733) reported

    Telus:current message. The late shows are not available. They are at least scheduled but why this seeming breakdown so many times. Different problem every times. Some of us want to skip to Shaw. Maybe donate want to, but have to.

  • capsdunk Kikin B (@capsdunk) reported

    @GlassCityFC Wtf is up with the red?? And is it just me or is the telus font enourmous

  • Lenardummi massive signing (@Lenardummi) reported

    the telus customer “retention specialists” are all potential serial killers. ice cold psychos. that’s my only telus take

  • EASTERSORENSEN1 EASTERSORENSEN (@EASTERSORENSEN1) reported

    Please if your contract is up do not renew with TELUS and reference the reason as the fee. The deals are the same across the board and all the big 3 are equally bad in service so might as well try to send a message with your wallet.

  • HMAssociates Harvey McKinnon Associates (@HMAssociates) reported

    This issue has been ongoing for over 2 months now without resolution, and we have repeatedly been told by Telus staff the issue would be resolved. A huge waste of our time and resources.