Telus outages and service status in Hines Creek, Alberta

Problems in the last 24 hours in Hines Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil La Croix (@neillacroix) reported 6 minutes ago

  Why @TELUS & @TELUSsupport do I get charged $400+ a month and the cellular service in my area of New Brunswick is getting worse even though I have a new 17 pro max?

• 
  Raven (@Sharisraven) reported 8 minutes ago

  @TELUS unbelievable! Still locked out and paying for a phone that doesn't work! Why is there a password that I DID NOT set up?!

• 
  Jay (@zerofilterworld) reported 10 minutes ago

  @TELUSsupport I live in Ajax, Ontario and work from home. My Telus home internet has been down since early morning today. I have restarted modem multiple times. When i try to call support it's 1 hour wait time. Its ridiculous.

• 
  Harlow Journey (@HarlowJourney) reported 10 minutes ago

  @PavdWHrtNotGold My father has had several experiences in recent years with people who vomit their hateful beliefs at him and then hang up the phone like cowards. This includes that Moroccan woman who works at Telus. (I'm not pursuing that because he asked me not to, but I'm not happy with them.)

• 
  Acinnad Turneer (@ATurneer54354) reported 11 minutes ago

  @TELUS Sorry your end burnt the bridge. It could have been resolved but you closed my account not me. Keep the dollars. I don’t Dm. Give me a number to call and maybe I will. But that person better be a top manager of public relations not a low employee. I doubt you will. Never again.

• 
  Just Bored (@Breakin_Normal) reported 13 minutes ago

  @JustMeJamie64 @Rogers I keep getting calls from Roger’s, Telus and bell and most times you can barely hear them from all the background noise. You can tell they are not in Canada so usually I just act like I can’t hear them and hang up. Not like I want to sign up to new service like that.

• 
  Lewa of Lewahairs (@iwalewa_x) reported 15 minutes ago

  @simsimmaaz @mamaasquishy What provider? Switched from Telus to Rogers. But their service is so pooooooorrrr

• 
  l0wk3y (@L0wk3yC) reported 16 minutes ago

  Telus doesnt hire a single Canadian customer care representative and they only operate in Canada. They profit 1.3b per year. That 1.3b could be used to employ roughly 30,000 Canadians full time for 40,000 a year, roughly another 3,000 if they fired the international employees.

• 
  Unacceptable Andrew Scheelar (@andrewscheelar) reported 16 minutes ago

  @govt_corrupt Signed up to new internet provider after Rogers made Shaw turn to **** and it was included in the price. They're just giving cable away now (really it's just a Telus locked android box and "cable" and internet are the same physical wire and digital signals now anyway, it's all the same now) But if it cost anything we wouldn't have gotten it.

• 
  Dark_wdman (@Dark_wdman) reported 18 minutes ago

  @diana_murphy613 You havr other option anyways for ISP. It not a monopoly at all. Roger telus bells all have to share their fiber network with all those small compagnies that pretend to be ISP,making the load on those 3 fiber network builder harder. Its the CTC that issued it.