Telus Outage Report in Hines Creek, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Hines Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Shane Nilsson (@shanenilsson) reported 9 minutes ago

  @SamsungCanada I reached out to livechat and they said they had no idea what I was talking about and couldn't help me. Is there a general shortage of devices in Canada or maybe it is a @TELUS issue instead?

• Adam Costain (@acost506) reported 11 minutes ago

  @DonPaulinNB @TELUS It'll never happen. The cost of installing new infrastructure far outweighs the money they would ever recoup unless the government is going to give them money to do it.

• brandon (@CapperB93) reported 13 minutes ago

  @TELUS @FriendlyFuture It would be better to celebrate if Telus actually gave a **** about the customers and their customers concerns. As a Telus customer I have tried calling, emailing, talking to them and their service department yet they haven’t done ****. So now I take to social media.

• cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported 14 minutes ago

  Went from internet 50 copper wire at my old building now we are with internet 75 FIBRE OPTIK wired and it’s hard wired to the TV AND TELUS BOX AND ALL IT DOES IS FREEZE AND IS SLOW WHEN I VIDEO MY FAM AND FRIENDS LIKE WTF @TELUSsupport @TELUS

• meg (@omgitsmegannnn) reported 16 minutes ago

  Everyday I try to pay my TELUS bill and everyday it says something went wrong...... I am annoyed 😒 like I just wanna reconnect my service but they won’t let me

• Canadaguy (@Canadaguy4) reported 17 minutes ago

  @Shawhelp ITS MIGHT BE TIME FOR A CHANGE OF TV ..SHAW DISCONNECTED ME FOR BEING 2 DAY LATE ON MONTHLY BILL AND SHAW NEVER HAS REAL PEOPLE TO TALK TO ... JUST A USELESS BOTT Char live is slower than on wait on phone Time to look at TELUS

• Lina Hage (@thelinahage) reported 20 minutes ago

  @ShawInfo @Shawhelp better get their sh!t together. @TELUS is really going to put them out with their crappy service lately. If it’s not 1 thing it’s another. WHY IS MY TV NOT WORKING AND NOBODY AVAILABLE TO SUPPORT?? is it because my internet is terrible and you never fixed it?

• #MillennialLifeCrisis (@veefourthree) reported 21 minutes ago

  All I want to do is report an outage. I work from home. My other half does not. He has to call Telus to give me permission to report an outage???

• Cedric Muir (@ceddy87) reported 23 minutes ago

  @TELUS my mother's home phone and cable are down. Cannot call @TELUSsupport . How can we fix this?

• tiana (@tiana48863909) reported 23 minutes ago

  @TELUSint @tsx_tsxv **** you telus