Telus

Telus Outage Report in Hines Creek, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hines Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hines Creek, Alberta 11/09/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KaylaLottie Kayla Lottie (@KaylaLottie) reported

    @TELUS Do I file a complaint through you directly, or through your “Trusted Provider” Smart Haven?

  • CrunchyCarpets Kerry Sauriol (@CrunchyCarpets) reported

    @scatteredmom @TELUS Talk here to @TELUSsupport they really are the only one as with Telus who actually try to help

  • cindyreddeer Cindy Coubrough (@cindyreddeer) reported

    Hey @Shawhelp, I was just informed that Shaw is switching accounts over to Gmail like Telus just did. I found it out from my printer support as our scan to email stopped working. Is this true? As a Shaw customer, I haven't received any communication re this.

  • w_razvi Waseem Razvi (@w_razvi) reported

    @telusmobility @TELUS @TELUSsupport TELUS has absolutely disappointed me with the quality of their phone service, 3rd grade defective phones, B.S promises, horrible customer service and technical support. Since Jan I've been having constant problems with their network services

  • CitizenYan Brandon Yan 甄念本 (@CitizenYan) reported

    @vandadnextdoor Apparently telus servers went down somewhere

  • scottie_baerg Scott Baerg (@scottie_baerg) reported

    @martybikes23 @TELUS @TELUSsupport Sorry Martin. That’s awful. Glad you are all okay.

  • unitymarguerite Unity Marguerite (@unitymarguerite) reported from Kimberley, British Columbia

    Ugh @TELUS how I detest you. I canceled my internet service with you on May 9. Sent you my modem. You have continued charging me for internet use at a home in which I no longer live in using a modem I no longer have. My bill is $509.75. Total wifi used is 0%.

  • dmayhood David Mayhood (@dmayhood) reported

    Just a note to business owners: It is impossible to talk to anyone at @TELUSsupport to get a landline fixed. I'm paying $135.01/mo for zero service. Telus "fixed" the connection from the pole to the building. Now it's cross-connected with a different line. Telus: A phone company

  • lasportspage Cameron (@lasportspage) reported

    So @LethbridgeCity replaced a power pole in our alley Monday morning. Since then, we have no internet or wifi, no television and no landline ... and @TELUS says we can't get a service call until Saturday. I don't know who screwed up, but I know who's getting f----d.

  • gerryvarty Gerry Varty (@gerryvarty) reported

    @DShepYEG @GeecJohn Maybe the goal was to hook the patients up to Telus Babylon for post-care? I bet Vital Partners could help with that...