Telus

Telus Outage Report in Hines Creek, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hines Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hines Creek, Alberta 10/25/2025 01:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnRei13251376 John Reid (@JohnRei13251376) reported

    After a long wait on the phone and telus customer service 2 hours and talking to a customer service provider for 32 minutes then getting hung up on followed by another 2 hours wait then they just hang up on every body is an insult to customer service. The crtc should look into it

  • willywheels902 Shao (@willywheels902) reported

    @haligonia @telus consider me a previous customer come November if you don’t match these other providers.

  • Girrl_Friday Girl Friday (@Girrl_Friday) reported

    I can’t make or receive calls. Anyone else struggling on Telus network?

  • csteiner85 Catherine Steiner (@csteiner85) reported

    @Bell_Aliant @TELUS you gonna help customer like this?

  • colinbowern Colin Bowern (@colinbowern) reported

    Does any Canadian carrier support buying a plan and getting an eSIM without visiting a store? So far @koodo @telus @virginplus shops seem to want to ship me a physical SIM.

  • thecyr Jim Cyr (@thecyr) reported

    @jeffmackinnon @robertsnell @TELUS Bell cell service out here is off/on, no data, can’t send SMS. But at least generator is powering the internet when it is on. Missus has telus and she has been browsing uninterrupted all morning

  • HockeyTrainer77 William (Billy) Marr (@HockeyTrainer77) reported

    Anyone else have an iphone on the Telus network and it’s stuck in sos mode? Not sure if it’s storm related or a phone issue…..

  • Stilley709 Shannon Tilley (@Stilley709) reported

    Telus service out dartmouth

  • TELUS TELUS (@TELUS) reported

    @FriendlyFuture You can also support relief efforts by texting 41010 to donate $20 to the TELUS @FriendlyFuture. If there are any other updates to share, we’ll add them to this thread. #HurricaneFiona

  • vhdmhmd Vahid Mohammadi (@vhdmhmd) reported

    @Rogers, @Bell, @TELUS You can help Iranian freedom movement by helping those living in Canada to communicate with their family in Iran. Massive internet shutdown make it hard to contact Iran. Make calls, texts to Iran affordable or free as u did for Ukraine. #Mahsa_Amini