Telus

Telus Outage Report in Hines Creek, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hines Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hines Creek, Alberta 11/23/2025 12:40

November 23: Problems at Telus

Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DougAlder Doug Alder, 🇨🇦💉💉💉 (@DougAlder) reported

    @DrSpockets absolutely - so what IPTV service are you using? Can you record for later? Have you dropped regular service like Telus/Bell/Shaw?

  • EhmDean Dean Ehm (@EhmDean) reported

    Any tips on a service provider in Calgary? I’m leaving Telus.

  • kinsonalley Allyssia (@kinsonalley) reported

    Is anyone else in Ontario having issues Telus and text messages not going through? Or is it just me?

  • nutriboyandy Andy (@nutriboyandy) reported

    @TELUSsupport @TELUS Stop jerking around your clients and actually hire people who support us rather than transfer us from rep to rep. #badcompany

  • Sairyswolf sairys wolf (@Sairyswolf) reported

    Wtf I went into a Telus store to look into phone upgrade and told all their store demo phones were stolen. How? Aren't they locked down and have someone there watching??????

  • aenux Alysha (@aenux) reported

    Hey Telus what’s the point if your therapy line books out for weeks generally we need help asap not three days out.

  • carlz8 Carlz (@carlz8) reported

    anyone elses cell data down .. we have telus , virgin and bell and down at work ?

  • DougAlder Doug Alder, 🇨🇦💉💉💉 (@DougAlder) reported

    @DrSpockets Wow - I pay Telus $236/mo for 150Mbps up/down fiber internet and my OptikTV with a lot of packages.

  • TylorFaoro Tylor Faoro 🇨🇦 (@TylorFaoro) reported

    @SukiJohal1 @CBCAlerts The problem is, you’re running out of options. It’s either Shaw/Rogers, Bell, or Telus and those 3 pretty much set the price fixing rates…so…

  • MurkyTowels MurkyTowels (@MurkyTowels) reported

    Okay who wants to come with me and murder the entirety of Telus for promising better wifi and then having it completely **** the bed 1 month in? 🥺