Telus

Telus Outage Report in Hines Creek, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hines Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hines Creek, Alberta 01/03/2026 01:15

January 03: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bigteeeeesh Teesh (@bigteeeeesh) reported

    I’m about to go back to Telus. That ruined my entire damn day.

  • AmandaRipley11 AmandaRipley (@AmandaRipley11) reported

    @TELUSsupport @ghashghaee7 Telus network appears to be down too so switching will not help

  • PandaFavorite CHEN (@PandaFavorite) reported

    Thank you @Rogers for ruining my morning. Tried to buy some ether and couldn’t get a SMS text to verify myself to purchase. I ain’t ever had issues with Telus before.... 🗑

  • mkmecrzy ❌✖🇨🇦Mkmecrzy🇨🇦✖❌ (@mkmecrzy) reported

    @EastVan808 @MineerBrett Weird, my neighbour is Telus and she has no service. (Toronto)

  • shaunalynne77 Shauna (@shaunalynne77) reported

    @KristinRaworth just won't help when they all share the same infrastructure. The new carriers just want permission to use existing infrastructure, not invest in their own. I feel sorry for all the Roger's staff today. I'm TELUS and a couple hour outage causes complete mayhem.

  • as_per_danielle Danielle (@as_per_danielle) reported

    I switched to Telus from Rogers nine years ago when I moved to my condo and it had NO reception. They told me that all the mountains and trees must be blocking my service 🤔🤔🤔

  • 5351135z Ross VI Flintstone (@5351135z) reported

    @ve6dpa Rogers having system-wide issues. Telus and Bell ok at the moment...

  • intrikitt C Lo aka Vandal Savage (@intrikitt) reported

    @___teeze @FidoSolutions @RogersHelps Im a Telus man. We do not know of these problems. 😌

  • KarinKorchinski Karen Korchinski (@KarinKorchinski) reported

    @FidoSolutions I’d love to call you to ask for an update, but oh WAIT! I can’t call you or 911 or Telus or Bell to set up my new account. I’ve been a Fido customer since Fido was introduced. The lack of COMMUNICATION/info really sux. @RogersHelps @Rogers

  • Ayakawife lexi (@Ayakawife) reported

    @paigelol nah the towers r down except for Telus