Telus

Telus Outage Report in Hines Creek, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hines Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hines Creek, Alberta 02/11/2026 01:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ManixSalvador Manix (@ManixSalvador) reported

    @TELUS Rogers Communications . Canada suppose to be a country with advanced internet service. Rural areas close to Urban centers have established fibra optics receivers that simply are not activated because Rogers have establish those areas as low ROI . E.g. Uxbridge its one.

  • msksameer13 Sameer K. (@msksameer13) reported

    @TELUSsupport Hey Telus, Yes i finally was able to resolve the issue after paying prorated charges for 10 days of service when i didn't even have the sim cards shipped to me, phones, or the numbers ported over. So yes after paying an extra $80+tax, it unfortunately was resolved on the 11th day

  • GayleneGenge Dr G (@GayleneGenge) reported

    @MO190221 We had to switch to Telus because Shaw couldn’t get us a better signal in our basement

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus

  • 4runnersrule JG the Tech Reviewer and Tesla Geek (@4runnersrule) reported

    @MO190221 shaw you pay for certain upload speeds but you never get them. but telus I always get what I pay for. Maybe its because I am so public on twitter who knows.. hehe

  • David_Yeh socially_awkward (@David_Yeh) reported

    dealing with TELUS customer service is like getting your wisdom teeth pulled while running a 10K

  • Jobe22 Joseph (@Jobe22) reported

    I can barely stream NFL red zone and have my gf working upstairs on her computer. Your internet is garbage @TELUS @TELUSsupport

  • Mike_at_Arms Mike Rousseau ⚔️ (@Mike_at_Arms) reported

    No streams this week! One of my DSL lines is out, and telus can't come down until Thursday to fix it. I can barely load twitter or take work calls.

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUSsupport @TELUS why should I pay the 215$ I already cancel my contract 2 months ago for **** service it piss me off already return the **** phone I’m not buying your bullshit

  • rodisreezNI Rod (@rodisreezNI) reported

    @SHEis_STRONG That **** is the Telus building now.