Telus Outage Report in Hines Creek, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hines Creek, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (18%)
-
Wi-fi (11%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
DB from YEG
(@emailis4friends) reported
@kirst_alyssa @TELUS The most annoying part is the amount of time the customer needs to spend on this ****. Why do I need to spend hours talking to them and then other companies to deal with this? Make it easy like every other customer service company.
-
Nugget
(@NugisAmanda) reported
@RogersHelps I'm not a riggers customer but i am an interac user, and i needed to make 3 different etransfers. What is Rogers gonna compensate me??? I rely on Telus, i have never had this experience with them, but they also don't make guarantees that they have the "most reliable service"
-
Seefy
(@adaredia) reported
@kirst_alyssa @TELUS They have been awful this year. Seems like their hands are tied a bit more at loyalty, but worse, they made promises that were not kept. 6 months after my renewal, I'm still having billing issues. Went to Escalation, and there now appears to be a competent set of eyes on the file
-
(DaddyG) 🇺🇦
(@daddyg6745) reported
@emoffet @kirst_alyssa @TELUS It’s all about who you deal with. If your on support with someone new or that doesn’t give a **** you wont get much.
-
Kirsten Alyssa 🪴🤍
(@kirst_alyssa) reported
@CoachCal99 @MUngarian @TELUS How’s your cell service with Shaw? I’m seeing so many conflicting comments. Trying to decide what carrier is best
-
Katie Ross
(@KatieRossco) reported
Today, I agreed to pay @Rogers $2300+ in cancellation fees to be rid of their service. We’ve been without home internet since the outage & they will only provide 3GB of additional phone data to hold us over. We’re a household with 5 smart phones #freeagent @TELUS 🤪@Bell
-
Kirsten Alyssa 🪴🤍
(@kirst_alyssa) reported
@kel_bragg @TELUS Look up how much Telus made last year… ******* sickening. And how dare they show their customers loyalty… they’re money hungry. I’m so sorry you’re going through their terrible customer service as well!
-
Kirsten Alyssa 🪴🤍
(@kirst_alyssa) reported
@MurrayG13 @TELUS It’s because you’re a new customer, just wait a few years.
-
Johnny67531
(@johnny67531) reported
@MikeJOfficial85 Telus has given me a discount everytime I called. Rogers has cut service with no explanation 3 times. Bell....well Bell...is Bell..
-
Bailer
(@bbailer) reported
@kirst_alyssa @TELUS Always find out the pricing of who you wanna switch to first. I phoned to cancel after having enough and they quickly beat the competition prices to keep me. As soon as they hear cancel things seem to change