Telus Outage Report in Hines Creek, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Hines Creek, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ray
(@menard_ray) reported
So all you @telus cheerleaders that told me I would be thrilled once I switched to their home internet services… You’re all dead to me. Sure, customer service people are nicer & more responsive but my internet speeds are a fraction of what I had with Shaw.
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Jeff Durupt
(@JD_thesuperking) reported
@canucker101 Koodo is a subsidiary of telus so you should get the same service with them.
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ᴀᴍʏ ➐
(@amycpenrose) reported
@TELUSsupport I have been charged for something I certainly didn’t spend and the Telus website is saying ‘We are unable to retrieve your info at the moment’ when I go to usage!!! Help it cancelled my 40 plan because my account went under 40 dollars for no reason!!
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Raman Sainai
(@rajimsaini) reported
@TELUSsupport dear Telus I am one of your existing client having Telus account number :- 6046149378 I had requested over a phone with one of your customer care executive and asked for 2-months vacation from wifi cause I would not be available in canada in this time period.
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Kawal Mhatre
(@KawalMhatre) reported
@canadaposthelps Please help me find my package. I lost my receipt and hence I don't have the tracking number. I submitted the package on Dec 1 at 20 Bloor St E. Telus hasn't received the package and I am being penalized for this. What's the update on my ticket# 144837808?
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Kelsey Croft
(@kelseyccroft) reported
I’m having a real problem with @TELUS calling me repeatedly to offer “deals.” They’ve called me at least 4 times today alone. Is this something anyone else is dealing with?
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julia
(@epiclula) reported
forgot I have my Harry Styles cardboard cut out I'm-- no wonder this telus guy laughed when he came in I was like sir-
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Ray
(@menard_ray) reported
@DatBawse @TELUS Then support tells you to turn Wi-Fi off on whatever device is slow, get within 20 feet of router, and turn it back on. Weirdly, I do not want to do this 5 times a day… I just want the equipment to work.
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Jaylene Lyons
(@JayleneLyons13) reported
@TELUS 2 years ago I had to switch to Shaw for better speed internet after being a Telus customer for over 25 years. Please replace the copper in my neighborhood so I can come back. Heritage area in Lethbridge Alberta.
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Calereliya
(@calereliya) reported
@SlurpeeNinja1 Mood. We would have changed ages ago but we live in a culdesac and Telus hasn't bothered to lay anything down into it, and (at least last we checked) would refuse to do so unless we paid for it. lolnope.