Telus

Telus Outage Report in Hines Creek, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hines Creek, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hines Creek, Alberta 11/24/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • blbourassa Brenda (@blbourassa) reported

    @balaneski No issues with TELUS mobility here

  • adilally3 Adi Lally (@adilally3) reported

    @anghnd @TELUSsupport Welcome to Telus where service is crap

  • _FCR Farewell Cool Reason (@_FCR) reported

    @TELUS has outdone themselves with poor customer service. jumping ship after 9 years. who are you with and what's your deal? #noloyalty

  • tmilleryeg Trisha (@tmilleryeg) reported

    @TELUSsupport 8 hours later, and still no contact. We have spent hours on the phone with you over the past few months, and still nothing works. Why charge for a service if you cannot provide one? @TELUS

  • balaneski Joe (@balaneski) reported

    @VincentRule @DebRule65 He wouldn't cancel it until I got on the phone with Telus customer service right in the store and he was ordered to cancel it.

  • ryan_dauphinee Ryan Dauphinee 🇨🇦 (@ryan_dauphinee) reported

    Hey @Rogers because you guys couldn’t get your **** together, Im making the switch to @TELUS stop giving your customers the run around! Your retention team isn’t helpful at all.

  • tmilleryeg Trisha (@tmilleryeg) reported

    @TelusSupport Why is the both the Telus home internet and cell service so consistently terrible in Nordegg? Barely able to use either all summer!

  • Schesbalz Dana (@Schesbalz) reported

    @balaneski Telus sucks. But I’ll prob stay with them forever. Lol

  • shaneisaclown Iceman (@shaneisaclown) reported

    @HockeyCanada Pretty dumb how Telus didn’t put their dumb logo on the boys helmet but they have no problem throwing it on the womens helmet. You either black list hockey Canada or you don’t because the last time I checked, this years world junior kids weren’t involved in those things either

  • ScottBilleck Scott Billeck (@ScottBilleck) reported

    Emergency alert sent to some phones at least in Manitoba regarding the at-large suspects in Saskatchewan. I only know that because my wife, a Telus customer, got it. Myself, with Bell, got nothing. Tremendous system…