Telus Outage Report in Hines Creek, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hines Creek, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hines Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Telus
Telus is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Steph OK
(@StephOKingston) reported
@telusmobility really be out here taking 10 dollars more a month when I already pay 150 goddamn dollars for two phone lines. REALLY TELUS? ARE YOU REALLY HURTING THAT BAD?
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Industrial Beatnik
(@IndstrialBeatnk) reported
I have been a customer for over ten years, and I am now actively shopping for a non-telus carrier.
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Wayne Mercer
(@burrowingeye) reported
@DanAlbas Only because I switched 2 phones to Public Mobile 4G....down about 50% from Telus but uses Telus infrastructure !!
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Chris Want
(@cwant) reported
If you have a smoke detector connected to Telus security, be careful holding down the "test" button on the unit. (The firemen in both fire trucks seemed nice.)
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Laura 🐝
(@ABBestphotos) reported
Just sitting here, trying to enjoy the birds & bees. Meanwhile @TELUS creating fumes & noise pollution for 8th week in a row. Not overly enjoyable summer while they install fiber optics. No end in site.We’ve have worst internet connection for years due to rotten copper lines...
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Industrial Beatnik
(@IndstrialBeatnk) reported
@koodo Your customer service has become nothing more than a deterrent. You have been steadily increasing rate plans, and now I have to deal with terrible Koodo assist only to wait an hour and a half for a call back? I am advising all friends and family to dump all Telus brands
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Raging in the Plague Age
(@aprilknunchucks) reported
@toughage I’ve had issues with both Telus and bell in the past but we’re talking nearly 20 years ago now. At this point they’ve all give me various headaches
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Matt Ilich
(@MattIlich) reported
@Averyflash @typronyk The BC govt paid for my doctor visit - just as if I went to a physical office. All doctor offices are private enterprises. Maybe Telus takes a fee for connecting docs with patient? Not sure…all I know is I saw a doctor quickly and govt paid for the service.
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Mark Roseman
(@markroseman) reported
@MdApplewhaite @steve_izen @adriandix However it’s done, it would be nice to differentiate between what I call “robo-doc” appointments (like we often see from Telus Health) and “real” care. My worry is if we just e.g. double 0100, those doing **** care now will keep doing it but be paid double.
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PSBlaw
(@BregmanPs) reported
@nilikm Now is the time to read the fine print on the private services Telus and other companies offer. They promise a doctor in Canada (not Ontario). They offer limited services. We will be spending more to treat colds leaving less for the complex care they won't cover.