Telus

Telus Outage Report in Hinton, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hinton, Alberta 03/20/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GordWhitehead49 GordWhitehead (@GordWhitehead49) reported

    Had work done in house. All #Telus gear was unplugged. Plugged in again&nothing works. Spent 97 minutes on hold listening to how wonderful they are. Tech on phone couldn't resolve. #Telus, you charge like thieves, your customer support sucks.

  • collin_saint Collin Saint (@collin_saint) reported

    @wchoy74 Not holding my breath. I live just past winterburn road and I’m still stuck with an intermittent Telus Hub on the cellular network.

  • nice_old_man David Kuhn (@nice_old_man) reported

    @LinnieL7 @JustinTrudeau @TELUS Most likely - cos it still doesn't work as it should !!

  • gambitdude Collin Greene (@gambitdude) reported

    @GordWhitehead49 We left telus 15 years ago for that very reason and we have never came back.

  • jennylives Jennylives (@jennylives) reported

    @elonmusk @crheller @SpaceX I'm in rural interior of BC. Okanagan area. We qualify for Starlink. Currently using Telus Smarthub. It sucks. Someone talk me into switching. Cost is a holdup.

  • LucaPedd LucasP 🏳️‍🌈🇨🇦🥌 (@LucaPedd) reported

    @CaraOPromos @EastlinkSupport @Eastlink They’re the worst internet provider I’ve ever had , I thought nothing could be worse than Telus internet in rural Alberta but boy was I wrong and when you talk to them all they say is thank you for letting us know you have a problem, but never offer any compensation!

  • bsharwood Brian S (@bsharwood) reported

    @benlucier @SteamWhistle @TELUS Wait! What? Aren't text messages mostly included to anywhere in the world in Canada? They have been on every plan I've used since I left Canada. (I never used them much in Canada)

  • bettergovca bettergov.ca (@bettergovca) reported

    @yegventures @Microsoft @TELUS “They used to offer support service in Edmonton, but moved support overseas.”

  • Ezdee72 Daniel (@Ezdee72) reported

    @TeeTeeBossay @TELUS My signal has been awful today as well. No LTE and 4G is very weak. I've restarted a dozen times and followed the usual steps to from your Telus troubleshooting page and nothing. Is there some wrong on your end today?

  • Lord_offlames Lord of flamesss (@Lord_offlames) reported

    @TELUS @wandavision @VIFFest You guys suspended my account for no reason. I can’t even call customer service like bro. The thing is before 10 hours I contacted you and they said it’s an errror in the system and they won’t suspense my account but you guys did