Telus

Telus Outage Report in Hinton, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hinton, Alberta 03/20/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CBSelinger Christine Selinger (@CBSelinger) reported

    Hey @TELUS - you phone our household about once every two weeks to ask if we want home internet service despite the fact that YOU DON’T RUN INTERNET TO OUR NEIGHBOURHOOD.

  • mashaimm_ mashaim🍂 (@mashaimm_) reported

    wtf is that weird apple/telus ad

  • failb8 Jake (@failb8) reported

    NEVER had such an issue when I was originally with Telus, sure speeds weren't comparable, but my ping was never this horrific.

  • YYZ_Mike Mike (@YYZ_Mike) reported

    @TELUS Are you having issues with spam-callers today? My entire work team is being inundated with spam phone calls from “revenue Canada” every 5-10 minutes. This has been going on for the entire day today. Please help.

  • Cynikill Byron (@Cynikill) reported

    It just kills me opening up my @Urban_fibre invoice that is $28 for unlimited gig internet. And to think I had to pay 5x that (for crappier) service from @TELUS and @shaw

  • Kraventhern Kraven (@Kraventhern) reported

    @Bobbo80 What’s the deal? I did the ahs discount with telus. It not bad

  • mdstevens24 Megan Smith (@mdstevens24) reported

    Transferred to 3 departments and still waiting, over 25 minutes now, just to get contract. Poor service or no service?? #telus

  • Imagine335 K G (@Imagine335) reported

    @TELUS-absolutely terrible service! Each time you call you get a different person who promises a certain deal but when you get the contract it is all wrong. And the two hour window for a service technician-wait all day then they reschedule it to 3 days later. Do better

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    ANOTHER dropped signal @TELUS Optik TV. Do NOT sign up for this ****** service.

  • fireladdyguy Larry McGifford (@fireladdyguy) reported

    @portalbernifire Looks like a shaw or Telus line off of the lower tier of lines off the pole. They consistently hang low so not surprised.