Telus Outage Report in Hinton, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 20: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (46%)

2. 

   Phone (29%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Krys (@TaintedVampyre) reported a minute ago

  I still don't understand how my @Bell service was affected by the @TELUS outage in #NorthwesternBC #ELI5

• Jim Wallingford (@jwallingf) reported 2 minutes ago

  Tried to contact Telus home support. After staying on the phone listening to it ring for over 6 minutes I got bored and hung up. Funny how the bills arrive on time and they expect to get paid on time but, if one needs help, radio silence. Was thinking of signing up. Not now!

• Amanda Follett Hosgood (@amandajfollett) reported 2 minutes ago

  A beaver took out most (Telus uses "intermittent" but service was next to nil) internet, phone, landlines and credit cards for nine hours. Imagine what catastrophic wildfire or flooding could do to services in remote areas?

• DJ Reminisce (@IAMDJREMINISCE) reported 4 minutes ago

  @PRiMETIMESNOOP_ @TELUSsupport Cut mine to basic service on Telus I’m all IPTV

• jc (@canali01) reported 4 minutes ago

  @Stocksfather @StockMKTNewz my telus is doing ok....cdn telco....got down to 3% this yr (was at 5-8%) then add in the 4% divi....is seen by defensive by many here in canada since only 3 telcos really exist nationally/oligopoly

• . (@KieraLudlow) reported 5 minutes ago

  @TELUSsupport Telus canceled my air pod pros without telling me. I am so upset and have no idea why I would have got that promotional wifi without receiving them. Please help.

• Stevil (@stevil45) reported 6 minutes ago

  Hey @TELUS fix your ******* **** you useless *********! I’m getting pretty ******* tired of paying you lessrons for trash service!

• Cvd (@CraigVanDusenn_) reported 6 minutes ago

  Having phone problems. Contact @TELUS they tell me they understand they have a problem… they give me no answers tell me to deal with it,but they somehow can make sure the service is good enough make sure my bills sent to me🤙🏻🤙🏻 #greatcustomerservice #nodata

• Darkseid (@PejZand) reported 7 minutes ago

  @AlirezaNader @amiretemadi @TELUS As bad and deplorable this is, it doesnt answer why regular int'l media has mostly been ignoring the Iranians' struggle and #IranProtests for years? Aside from the rare, token 1 minute reports, that is.

• Al Dawson (@dawsonalan) reported 10 minutes ago

  @TELUS @TELUSsupport @TELUSBusiness I have been having issues with the service I have been getting from every level of team member at Telus and no resolution!! This has been going on since January. Someone PLEASE HELP ME!! #haveachancetomakeitbetter