Telus

Telus Outage Report in Hinton, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hinton, Alberta 03/18/2025 07:05

March 18: Problems at Telus

Telus is having issues since 03:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (9%)

    TV (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rodice11 Jay A (@rodice11) reported

    @telus @TELUSsupport why did my bill just jump from 30 a month to 150. You guys better respond before your technician shows up this morning because I might get him to just cancel the service instead.

  • velabonz jennah (@velabonz) reported

    @dandoozled It’s the lesser of evils and both are meh but I would go back to Telus if they had fibre running in my hood. Shaw at my old place? No issues but new place, nothing but trouble for last year.

  • autumnrideout Autumn Rideout (@autumnrideout) reported

    Telus ******* sucks lately

  • LindaMa98277650 Linda Mathews (@LindaMa98277650) reported

    @VancouverSun @TELUS Telus has the worst customer service, Shaw is up there with them to.

  • MOWOttawa Meals on Wheels (@MOWOttawa) reported

    Please note that the phone system at the office is not operational this morning. Staff are picking up messages and returning calls. Sorry for any inconvenience this is causing. Bell and Telus are working on correcting the problem.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Still waiting to get a signal @TELUS Optik TV. Last time the TV got a signal was over 6 hours ago. I wonder how many days we'll be down this time! Describe Telus: Unreliable. The shits!

  • IRAYD8 Kim Crawford (@IRAYD8) reported

    @ADT since you were bought out by Telus, it's been a downhill ride. Beat down to upgrade my system last Oct. Has never worked well since. Now told to pay over $900 to get out of contract. Thieves.

  • stuff_charlie Charlie Stuff (@stuff_charlie) reported

    For those of you that think I am demented and extremely slow to respond I am a Telus customer in Canada and I pay way too much for ****** service!

  • essenviews Essenviews - Demand The Truth (@essenviews) reported

    @TELUSsupport we reached a payment agreement on account 6028583244 and we have paid $230 as agreed. Still our internet was turned off. I can't get a hold of anyone at Telus. Please reconnect my service.

  • AuntieLib AuntieLib (@AuntieLib) reported

    @TELUSsupport I am having ongoing issues with my Telus camera doorbell. Why can I not get it to change from solid blue to anything else?