Telus Outage Report in Hinton, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hinton, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Larry Kozy
(@LSKinYYC) reported
@Fred75343389 @sfcfdf Just saw on Telus account that they are adding 1.5% to mobile and home service bills paid via credit card starting in Oct.
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Oriel
(@oriel_ca) reported
@CircularLogic89 @CRTCeng @TELUS There’s already “discrimination” as you call it in how they offer goods and services. It’s called regulation. That’s the primary function of the CRTC. No, it wouldn’t be discrimination. **** telecom and any large business that chooses to implement the surcharge.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
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Charz
(@Charz009) reported
@AnanyaSanyal1 @telus I have had the same issue
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Langley
(@Test123Do) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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Gina Ellis
(@GinaEllis4) reported
@JekyllnnHide sorry to hear...didn't make my call to telus yesterday and gonna get daughter to do (I WAS IN LABOR W YOU FOR 36 HOURS!)(never mind mild labor)...dread the whole thing (JUST MAIL US A NEW ROUTER!)
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Tony Reale
(@toreal72) reported
@TELUS @TELUSsupport has to be the absolute worst tech support ever. They read from a script rather than listen to the problem you’re having. Wasted 4 hours over two days on the phone with them, they said they’d call me back and never did and promblem still not solved. What next?
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Lisa Dejong
(@LisaDej09579923) reported
@TELUSsupport I have now been waiting on the phone for ALMOST TWO BLOODY HOURS waiting to talk to a representative! What kind of customer service is THIS? With all the profit Telus is rolling in it might be nice if they cared about their customers enough to hire some more help.
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Ceilidh MacKinnon
(@CeilidhMK) reported
My phone barely worked at my house before the hurricane because I have like no service here but ever since it just doesn’t work at all…I’m with Telus which I didn’t think was affected but maybe it was…even in town it’s crappy.
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Jabroni Raponi
(@nickraponi) reported
This isn’t just Telus. All Canadian businesses have the option of doing this now. The government does not care about affordability for Canadians. Never has, never will