Telus

Telus Outage Report in Hinton, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hinton, Alberta 03/12/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Cnd_Catholic Concerned Canadian (@Cnd_Catholic) reported

    @canmericanized For some reason i have never gotten one of these b4. On telus pay as u go

  • Yeetin_Boomer Yeetin Boomer Actual (@Yeetin_Boomer) reported

    @koodo Well, you see, a BETTER provider has offered the normal people solution: Phone on contract with no need of "deposit". So much for telus client since 2003. This should have been the first AND ONLY option, new phone or year old from release. Take note, people.

  • ZakMcLachlan 𝑍𝑎𝑘 𝐵. 𝑀𝑐𝐿𝑎𝑐ℎ𝑙𝑎𝑛 (@ZakMcLachlan) reported

    @TELUS is robbing people. First world problems, I know. But hear me out…

  • kikipr78 kiki78 (@kikipr78) reported

    @telus as the days tick on with my runaround it gets harder. Quit wasting my time and just deal with it. Managers don't return phone calls. Do better your people just steal **** and that's OK. You better pay my shaw for missing equipment then. Your tech never answers. Do better.

  • ZakMcLachlan 𝑍𝑎𝑘 𝐵. 𝑀𝑐𝐿𝑎𝑐ℎ𝑙𝑎𝑛 (@ZakMcLachlan) reported

    What if this happens to a small business owner who is struggling to just keep their doors open after nearly 2 years of Covid shutdowns and supply chain issues? They would have to pony up and pay the ridiculous charge just to keep their point of sale program online, right @TELUS?

  • waisenor waisenor (@waisenor) reported

    @_asiwaju @folamanboy IMO all of them na the same. Jumped from Telus to Rogers and now Fido. I don't see any difference in their service

  • kikipr78 kiki78 (@kikipr78) reported

    @telus so disappointed in my service your technician stole my shaw box and now I'm in limbo. I want this dealt with tried to play nice get runaround

  • Joiedevivre66 Hélène Noreau ♡ (@Joiedevivre66) reported

    @TELUSsupport Hi! I've been waiting on the phone for over 2 hours to talk to Telus!… Is there a problem ?

  • quarantine_2020 keiran (@quarantine_2020) reported

    @TELUS @TELUSsupport absolute garbage for customer service. Was very happy to hear that my contract is up in February and I’ll never have to deal with your atrocious company again.

  • dmayhood David Mayhood (@dmayhood) reported

    @exit266 @TELUSsupport @TELUSsupport is perfectly named. It supports TELUS. After a month of nothing but grief trying to get them to make my phones work, I gave up & went to Shaw. They don't listen, don't keep promises, redirect, misdirect, disconnect, & hang up on you. They treat customers as enemies.