Telus

Telus Outage Report in Hinton, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hinton, Alberta 02/09/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BCislander888 @BCislander (@BCislander888) reported

    @TELUS ok I give up waiting on the phone for 2 hrs. Just got a bill for $327 for services from Oct 26- Nov 15 for cable and internet. How could that be? Each month thereafter I phoned to close my account never getting closure. Today you sent me another bill. WTF.

  • erinamanning Erin Manning (@erinamanning) reported

    Hello @TELUS @TELUSsupport! After 2hours and 3 minutes on hold concerning my new Telus Home Solutions purchase I was cut off, because "my call cannot be answered". Is someone able to help me virtually and save me another 2 hours on the phone?

  • v_bernardi Val Bernardi (@v_bernardi) reported

    @TELUS I am not paying for services I never had

  • david_b Dave B (@david_b) reported

    @steeletalk If you are on telus or koodo they have a call screen feature you can turn on. Numbers that you haven’t allowlisted get sent to a “press # to continue”. My wife has this and it’s been great except for when she wants a callback from something with an auto dialer (eg support)

  • LifesrealMVP Stephen Ball (@LifesrealMVP) reported

    @TELUS you guys have the worst customer service. Waited over an hour for a call back, immediately put on hold. Trying the chat online. I'm the 26th in cue. Hire more people.

  • yah_but douglas brown 📷🦉🦅 (@yah_but) reported

    @steeletalk I use Telus Call Control now and get no more scam or 1-800 calls. Hardly rings now. Was getting 14 some days. But never answered any unknown number.

  • sitsiparthurs Bobs Arthurs (@sitsiparthurs) reported

    @TELUS by far the lousiest automated customer service. By far!

  • ED75Green Cass Romyn (@ED75Green) reported

    @llhawaii @OrcaBC101 @ServiceCanada_E I thought most major corps have a callback system when their wait times are too long? Esp telecommunications 🤔 I feel like Bell does anyway.. Telus sucks at the best of times 🤢

  • bcfitzimmons Barb Fitzsimmons (@bcfitzimmons) reported

    @AmazonHelp To go back to Telus rewards after I explained very calmly and nice again to another set of customer service reps that Telus sent me back to you.

  • NS_Kyris Kyris 🇨🇦🏳️‍🌈 (@NS_Kyris) reported

    @CdnStallion @TELUS @TELUSsupport It’s ****** like I heard they’re the best of the bad but at least I could get ahold of Bell. I’m honestly refusing to pay until they talk to me or disconnect the phone