Telus Outage Report in Hinton, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hinton, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Horne
(@Photorrhorne) reported
Just heard that @TELUS has applied to start charging a 1.5% fee on any customer who pays for service by using a credit card. Given the high cellular/data/tv fees we already pay this extra charge is outrageous.
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Sean Fordyce
(@seanfordyce) reported
Now consumer affairs. Interesting site. So far Telus reviews on those sites are really bad. Guess others equally infuriated by @TELUSsupport behaviour. Funny this company used to have a decent reputation before they decided customer service was optional.
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Swayze Music
(@SwayzeMusicRd) reported
okay so I live in a city of about 100,000 people. my cellular is with @bell and my wifi is with @TELUS . neither work worth a crap. im lucky to have one bar of mobile service from my house... in the city. My wifi barely works. These are supposed to be two of the best here. 😕 ok.
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Tracey Lee Lorenson
(@traceylorenson) reported
@masconbytelus Hard pass. It’s at least an outage a week for us and since TELUS bought Mascon the service and customer support is atrocious @masconbytelus #mascon
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GavinM
(@TheHappyCariboo) reported
@merry123459 @Gray_Mackenzie The private interests must be putting extreme pressure on the governments(fed & prov) of Canada to let them help out. Some are likely amenable to this. Telus already owns clinics in BC. Big money wants for profit healthcare in Canada. Rogers could be your Drs boss.
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Commissioner Miner
(@fanCRTCProfling) reported
@BigBadJuan It's gotta be a trap. We have: 1) Telus attempting to be an even bigger cockbag than they already are. 2) A #CRTC employee that is actually working 3) No 404's in a tariff file 4) A consumer issue. Someone is playing.
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Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
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David D. 🟧 🪶 🟧
(@answerallman) reported
@brittlestar Ave you ever had to deal with Telus or Loblaws I'm in my 7th decade on this rock and I can say that Telus are 1 of a very few companies that I will never deal with as their business model is IMHO 1 of Bullying their "customers"
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David D. 🟧 🪶 🟧
(@answerallman) reported
@brittlestar Have you ever had to deal with Telus or Loblaws I'm in my 7th decade on this rock and I can say that Telus are 1 of a very few companies that I will never deal with as their business model is IMHO 1 of Bullying their "customers"
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Critter Care Wildlife Society
(@CritterWildlife) reported
@TELUS our phone lines are down and there is zero support for VMO users. PEOPLE ARE UNABLE TO REACH US!!!!! help!