Telus

Telus Outage Report in Hinton, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hinton, Alberta 02/05/2026 20:45

February 05: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • camhoff Cam Hoff (@camhoff) reported

    @kevinbrennanyyc Maybe @VaxHuntersCan wouldt be of some help. I had one booked at a pharmacy that got cancelled last week, and rebooked at the Telus site afterwards.

  • Bam1511Miller B A Miller (@Bam1511Miller) reported

    @VMediaCSR @iamevytte You should email customers when this happens and people won't waste hours troubleshooting. I spent hours with Telus and redoing my network as some devices connect and others don't.

  • Lioness_Tee Always in Pocket 🇨🇦 ♌ 🇯🇲 (@Lioness_Tee) reported

    @yegventures @googlenest @madebygoogle I have telus and have never needed to save. Hopefully they have a answer suitable for your needs. 🤞🏻

  • GurvirSingh Gurvir Singh Sekhon (@GurvirSingh) reported

    1/2: Internet OUTAGE in New Westminster & parts of Burnaby. “Work from home” “Do not travel”, “Pay your double the cost of other provinces Internet & Cellular bills even during outages and we will give more funding to Telus, Rogers, Shaw, Bell .....” -BC GOVERNMENT

  • moodyangela Synthetic Animals (@moodyangela) reported

    My internet still sucks and keeps cutting out Telus is a bag of ****

  • Eran01218646 Hike time (@Eran01218646) reported

    @RogersHelps Areas like calabogie lose service as well while folks with bell or telus have full bars

  • ambassetdor The Ambassetdor (@ambassetdor) reported

    @profhistorygeek @AnnietheSmooth Is Telus going to lodge a complaint ?🐾🐾🦫

  • nathan19salmon Nathan Salmon (@nathan19salmon) reported

    @hhwyfe @sunrickbell What’s TELUS point when lockdowns are never going to end.

  • Scrub64 Scrub64 (@Scrub64) reported

    @jcummings76 😐 You know that ******* Telus ****** me out of ******* watching the ******* game? ****!!!!!!!!

  • ivancoyote Ivan Coyote (@ivancoyote) reported

    “Sauvé said that a photo from the site appeared to show the beavers using Telus materials to build their home. She said the image shows fibre marking tape, usually buried underground, on top of their dam.” Damn. This story just won’t quit giving.