Telus outages and service status in Hinton, Alberta

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hinton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jerry Lambert 🍏 🍏 🍏 (@JerryLambe75755) reported 9 minutes ago

  @TELUSsupport It’s great to see Telus results continue to decline. Customer service is awful. Waiting hours to speak to a human …. not giving loyal customers the same offers as new customers …. watching woke commercials to social engineer people …. I’ll NEVER come back.

• 
  David Robinson (@CalgaryDave) reported 10 minutes ago

  I'd hate for someone to have my name and number when I don't want them to have that info... Kinda the same way Rogers, Telus, and every damned company instantly sells your personal info to every fool on the face of the planet getting you bogged down by spam calls. If only I were in government... and could pressure regulations to prevent this kind of thing and protect the people I governed... Awkward.

• 
  Slowflake (@Slowflake1601) reported 11 minutes ago

  Telus got caught using AI to hide the accent of their customer service agents. What I wouldn't give to hear "DO NOT REDEEM" in a perfect Canadian accent.

• 
  R𓃟byn (@Hunny_diva) reported 11 minutes ago

  Been without any internet since 2pm yesterday. Crashed on Friday & Saturday as well. @TELUS @TELUSsupport are you going to fix this next year? Im also looking for compensation. Are you going to pay for my cellular data usage? #Telus #Outage #TelusSucks I may switch providers

• 
  Anp🅰️nman (@spacanpanman) reported 12 minutes ago

  $ASTS: 🚨 TELUS CANADA HIGHLIGHTS THE COMMERCIAL AGREEMENT SIGNED W/ AST SPACEMOBILE IN MARCH DURING ITS Q1 EARNINGS. TELUS ALSO MADE AN EQUITY INVESTMENT IN AST. "In March 2026, we signed a commercial agreement with AST SpaceMobile, Inc. to bring space-based direct-to-cellular service to places it has never reached before across Canada. Planned for late 2026, our customers will be able to send text messages, make voice calls and use data in Canada’s most remote locations using standard mobile devices. Subsequent to March 31, 2026, we made an equity investment in AST SpaceMobile.

• 
  Solitary Grey Witch (@solitary_grey_) reported 14 minutes ago

  @CP24 I have family in North Van (Vancouver), Telus is the only carrier for North Van. Everyone had problems with internet, phones, etc.

• 
  heiba9866 (@heiba986627073) reported 14 minutes ago

  @SerenaCMah @WestJet They can't even price q plane ticket ask them questions about pricing and they won't know what to say, Telus has trainers and quality agents who have never touched a plane 😢, while Canada has staff with several years of exp who do not rely on scripts

• 
  fireanticanadainG.bettmen! (@jwd7150) reported 17 minutes ago from Calgary, Alberta

  TELUS IM GETTING ******* AND SICK OF YR REMOTES AND PVR ******* UP IM ALSO PISSED THAT YR BILL PAYMENT DEPARTMENT PUT ME IN THE ******* COLLECTION AGENCY'S 4 YR **** UP ON MY FINAL BILL U PPL SUCK !!!!!!

• 
  Yojenkz (@JYojenkz) reported 18 minutes ago

  @FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.

• 
  HoodMomma (@MommaHood2) reported 22 minutes ago

  @flowzki I can handle my own and I have a big dog the only problem I had was with Telus; they sent 2 different predators to my home to fix the internet. Warning to the ladies do NOT let any Telus rep into your home when you are alone.