Telus Outage Report in Hinton, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (56%)

2. 

   Phone (19%)

3. 

   Wi-fi (11%)

4. 

   TV (6%)

5. 

   E-mail (4%)

6. 

   Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Ryan M (@RyanM_Shuswap) reported 2 minutes ago

  @snarkywhiteguy For sure. When we moved last summer, I looked at my broadband "choices" - Shaw or Telus. Literally the same price, ultimately. Sure, I could've saved a bit for a few months "switching" to Shaw. But, since the house already had Telus service...I stuck with Telus.

• Emery the YVR Geek (@EmeryAGeek) reported 3 minutes ago

  @PeterVogel Same ordeal with Telus. Trying to help an older person whose Internet disappeared 2 weeks ago. Call, on hold, call back option, waiting by phone. Tell them Internet is out, they tell me to go to a website. I say: NO INTERNET, no website. Their script has no solution for that. 🤬

• Greg (@biggregger) reported 4 minutes ago

  @TELUSsupport @TELUS very POOR customer service being promised AirPods and now being told I will not get them and if I want to buy out of my own pocket I will get credit for two months worth or service This is horrible service and after 20 years as a customer, I’m done

• Brett Clark (@BrettCl52830843) reported 5 minutes ago

  @eppman The Shaw kids are probably positioning to semi-retire while holding seats in the Rogers boardroom as well as ownership of shares. I have been a loyal Shaw customer for decades. A company was was western Canadian. Ok Telus, I divorced you years ago but will come back to you now

• Barry Walker 🇨🇦🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scotmanb) reported 5 minutes ago

  @acoyne Guess I have to become a Telus customer

• KM (@KM0331) reported 7 minutes ago

  @MarkShaw24 @TELUS They switched me over to their fibre optic system and I've had nothing but problems with my phone ever since. I don't use their email.

• Uncle Arlo (@ArloCalhoun) reported 9 minutes ago

  @TELUS Tell them about the part that if they drop it and damage it they’re screwed.

• Laharl 'Furious Metals' Styles (@SpaceMutiny) reported 10 minutes ago

  >It's amazing how our government says that they foster competition >Yet, they make it toxic for anyone trying to compete with these giant monopolies Case in point when Verizon wanted to set up shop in Canada and build out their own mobile network even Rogers, Telus & Bell...

• Jeff White (@JustJeffW) reported 11 minutes ago

  @pogymurray @eppman Not sure if you're being humourous or not. Telus and Bell are separate companies. They share a cellular network in some areas, but that is all.

• Gaylin Chev (@GaylinChev) reported 12 minutes ago

  @PatBulmer1 I have been thinking about going back to Telus but their service is so crappy. Sigh.