Telus Outage Report in Hinton, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (44%)

2. 

   Phone (30%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Andrew Dalgarno (@Andrew_Dalgarno) reported 6 minutes ago

  @jcalder1983 Was MTS. Then got switched to Telus after the Bell takeover. Now considering Rogers. Jenn uses Rogers and gets better service. According to Tower Locator App, we are in the middle of 6 or 8 towers, all Rogers. I thought they shared towers???

• Roger Loves Music (@MusicMan1730) reported 7 minutes ago

  Telus @TELUS your service is slipping! I'll go back to Bell @Bell if things don't change real fast!

• Kelsey Scrim (@kelsey_scrim) reported 8 minutes ago

  @TELUS @TELUSsupport why am I having issues with data and home internet again? This is seriously becoming a biweekly issue. You charge consumers so much and for what? This is just ridiculous at this point.

• Skreedles (@Skreedles) reported 9 minutes ago

  Apparently @TELUS doesn’t care if you’ve been a customer for over a decade. They would rather place you on multiple 60+ min holds then not call you back, and send you to multiple locations across the city rather than fixing a problem. #Telus #WhatsCustomerService

• Matt Hughson | Witch n' Wiz (NES) Out Now! (@matthughson) reported 10 minutes ago

  @mkaech Telus Fibre 1Gb. Love it. Some of the best customer service I've had from an internet company (used TekSavvy, Novus previously).

• Greater Than Dave (@greaterthandave) reported 12 minutes ago

  while I am on the phone with lionel the other owner of our home a person from telus or the army(line men) stating “calm down the ***** has the money to pay for the property damage” @JustinTrudeau @KensingtonRoyal @MBGov more damage to our home today.

• lil sleepy *domestic* ♡ (@lenesinferno) reported 13 minutes ago

  @ShawInfo People in Hope BC haven’t had internet all week. We appreciate the donations- any word as to when our service will be back? Telus is offering incentives to switch over and your sales rep actually called me to renew my loyalty plan when I had no internet 😣

• Rock_Chick (@rock_chick) reported 14 minutes ago

  @shenif @TELUS @TELUSsupport 4 hrs? I waited 24 hrs for them to get back to me. I’ve waited another 24+ hrs for the promised callback. I wish I only had to wait 4 hrs. Glad you got your issue fixed eventually.

• Ashley (@Ashley71372661) reported 18 minutes ago

  @TELUS why are you charging double for a service that people are forced to get??? #fibreoptik #robbery signing with Telus is the worst choice you could make.

• Tom is Social Distancing from 🎄. (@mapleservo) reported 22 minutes ago

  @HealthyAlbertan @scottdellinger I left Telus due to crappy service but really loved this feature.