Telus

Telus Outage Report in Hinton, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hinton, Alberta 02/12/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LINDACO85580932 LINDA CORBETT (@LINDACO85580932) reported

    @bk_belton @dubsndoo ?? Why are you tweeting stupid?? He delivered papers as a kid. He worked for Telus in Corp collections, He was a journalist for the AB report and he had his own co before moving to Ottawa. Now share why you do not consider that work. My husband is indigenous and he likes him.

  • raeintheworld Rae (@raeintheworld) reported

    @57expos @TELUS Doesn’t happen often but if I’m going to complain when it’s terrible, I will elevate when it’s great.

  • RequierMarc Marc Requier (@RequierMarc) reported

    Telus is the absolute worst company in canada..My name is Marc Requier and telus you go **** yourself

  • ThugBirdNikki Nikki (@ThugBirdNikki) reported

    I was like listen i play to much games and your game had so much potential lmao Im the reason “Karen” exist. I got a brand new iPhone plus during release because i karened my *** to the head of Telus and had a phone call with him Got the phone for 600$ marked down from 1300$😱

  • KatzyKor 2 days **** free 😶‍🌫️ (@KatzyKor) reported

    I swear to god @TELUS I'm about to start recording speedtests on film twice per day for the next 6 months and take you to court, there's no excuse for your service and it is physically preventing me from working, let alone do basic internet browsing. @TELUSsupport

  • mrrocknroll The REAL⚡MrRocknRoll⚡🇨🇦 (Rock Star) (@mrrocknroll) reported

    @TELUSsupport I'm trying to file a service request for repair thru Telus device care, but there is no option for the issue I'm having.

  • nobsfromme wouldntyouliketoknow (@nobsfromme) reported

    @the_transit_guy @telus spent 40 mins on int’l long distance to cancel son’s account (in my name as he was a minor when we got it 7 yrs ago). Was on their support channel that it could not be done via email and son told him same by phone. They finally answer and say it had already been cancelled.

  • Kaaaymariee -km (@Kaaaymariee) reported

    When @TELUS @TELUSsupport disconnects your service but still allows you to use the internet for only their site... im so done with this company... yall are money hungry. #telus

  • ReaganPodelec Reagan Podelec🍁🏒 (@ReaganPodelec) reported

    @normscards99 @GPatrick77 I have Telus TV bundled with my internet. But also buy the center ice pack every season. It's $200 for repeat buyers. I can stream the games from my phone from their app as well. Yes I'm old and still on a cable TV service. Haha I can't go without having reliable TV service.

  • JockCartier **** Cartier (@JockCartier) reported

    @jonathanwhudson Asked a Telus rep why they wouldn't match Koodo. They wait Koodo was a discount brand and Telus was premium I asked what does premium offer? They said customer service. I replied the only time I talk to you guys is at renewal, and I'm on hold for 90 minutes. They didn't reply