Telus

Telus Outage Report in Hinton, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hinton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hinton, Alberta 11/21/2025 11:35

November 21: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • musicislove127 Jeanette.G (@musicislove127) reported

    @tigerseatemraww @TELUS people have the right there opinion but this throw wasn't bad just a bit high which is why tall WR come in handy

  • jamespmcleod 𝙅𝘼𝙈𝙀𝙎 𝙈𝘾𝙇𝙀𝙊𝘿 (@jamespmcleod) reported

    @chadcrichton No, they dangled the possibility of a ban long enough that the companies had to make other choices for their capex, but the ban never came. Wonder what would've happened if Telus or Bell called Ottawa's bluff and announced a purchase contract with Huawei for radios.

  • AndrewV691 {{Andraos Al-Sulh}} (@AndrewV691) reported

    I did not call you. You called me: "To better support you along your journey with TELUS, please answer a few questions regarding your recent call centre experience"

  • SlimDropGaming SlimDrop (@SlimDropGaming) reported

    @RickKackis @Skarrow9 Wish I had access to Shaw. Telus has been awful lately.

  • SuzieCanuck Sue🇨🇦 😎🍺 (@SuzieCanuck) reported from Vancouver, British Columbia

    @lumme_s @VsFan Don't disagree but my sister on Telus say the same...telecom just **** us over...where Where's the government?

  • DaveKrupa3 Dave Krupa (@DaveKrupa3) reported

    @exit266 @dinnerwithjulie @TELUS I had the same experience with Bell I was told sorry you're in-between towers not our problem so went to kodoo and magically I had reception in the basement down side Bell sent the unpaid bill to collections many many years ago hope you find a good provider

  • Lamptka Lamptka (@Lamptka) reported

    @telus It’s been nearly 2 weeks and it’s nearly impossible for remaining residents on Lytton’s West Side to connect with the outside world. Can you get a better signal to them? Some only able to find reception every few days. Am worried sick.

  • AndrewV691 {{Andraos Al-Sulh}} (@AndrewV691) reported

    Hey @telus @TELUSsupport when I can not distinguish between your telemarketing calls and scam calls you are not doing it right. I no longer hang up when you call, I just put the phone face down on a table.

  • Ryan_Tweets_YYC Ryan Schreiber (@Ryan_Tweets_YYC) reported

    @MelaneeLThomas The worst part is if you go to Bell, Telus, Roger's sites they all have the exact same $80 plan right now. Sure it's not fixed pricing. They all just happen to offer the same services at the same prices at the same time and raise them roughly the same time by the same amounts...

  • Forsche217 Forsche (@Forsche217) reported

    @edmontonjournal @TELUS This is where Ruralink could help, they are in development now to provide high speed affordable internet using unused TV white space. Rift Valley resources is working with other companies in the US right now to work on the Microsoft internet initiative.