Telus outages and service status in Houston, British Columbia

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clare A (@Murphysmom67) reported 5 minutes ago

  RN I switched from Telus to Cogeco. I was told I didnt need a new SIM card bc Cogeco runs on Telus lines. Telus just disconnected me from the network. I have no calls, text or data. Your Chat line told me to call Mobility support. Apparently they dont understand what not activated on the network means. I need a Cogeco SIM card or to b reconnected to the network. What can u do to help? @cogecohelps

• 
  Ali Ma (@amalpro765) reported 10 minutes ago

  Who is in charge of Telus security? You are doing a terrible job at customer service !

• 
  Bon (@bon_muses) reported 14 minutes ago

  @TELUS Sent email formal complaint to #CEOs office for review after dealing with numerous escalation managers

• 
  N2S (@Indig2S) reported 16 minutes ago

  @TELUSsupport absolute bullshit service. I’m done with Telus. Cancelling everything. Over a month & at least a dozen agents & 2 home visits to transfer an account. Was assured I could keep home phone number & keep email addresses. Account finally transferred & lost it all. 🖕🏼🖕🏼

• 
  🏆Crosby87 #BELIEVE (@Crosby87hfxfan) reported 21 minutes ago

  @TELUS I would like for someone to actually respond to address the issues. I still did not hear back from Alejandro after I responded to his initial questions.

• 
  Just Bored (@Breakin_Normal) reported 22 minutes ago

  @JustMeJamie64 @Rogers I keep getting calls from Roger’s, Telus and bell and most times you can barely hear them from all the background noise. You can tell they are not in Canada so usually I just act like I can’t hear them and hang up. Not like I want to sign up to new service like that.

• 
  x (@xyz_investor_) reported 23 minutes ago

  @Louis_CA_1 @conorsvan1 Makes sense my $98 was including taxes - idk why Telus data sucks or maybe cuz I’m on an old *** iPhone the data sucks but Bell has awesome data

• 
  Vancouver Island Guy 🌊 (@VanIsleInvestor) reported 23 minutes ago

  After a month since reporting quarterly results and cutting the dividend $T Telus is down -10.74% For the folks that continued to say the dividend cut was already baked in...it wasn't. Many aren't in the price of the stock despite the price drop leading up to the anticipated cut. Many experts on BNN were wrong and did not sell anticipating a quick reversal once the dividend was cut. After 30 days an approx. 17% spread between Telus and $BCE BCE & $RCI.b Rogers.

• 
  Rod` (@Bugwood_Ranch) reported 24 minutes ago

  @bears_aware @VoteCanadaCom @TELUS They never even get out of their vehicle at my home even when I send my two dogs out to greet them! 😎

• 
  Tyler Black, MD (@tylerblack32) reported 29 minutes ago

  @Tom11880 $110/mo from Telus (in Canadian monopoly money) I don't neeeeed it. But i sure like it when I'm downloading from steam or whatnot (actually hits those speeds) Most downloads never get close this obviously