Telus outages and service status in Houston, British Columbia

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nourish (@nourishnew) reported 2 minutes ago

  @beanfieldcanada what's wrong with your service in Surrey. It's the 5th time there is no internet, in last few weeks. I was renting a unit which had Telus last yr and not even once it went down. I guess good services comes with a price. I went with this because of the price.

• 
  CanIrishCanuck 🇨🇦 🍁 (@CanIrishGal) reported 3 minutes ago

  @MelissaLMRogers @TELUSsupport I've been taken to collections over Telus. They are by far the worst of the worst.

• 
  Ash Mishra (@ashwani_avgeek) reported 3 minutes ago

  @TELUS @TELUSsupport is now making calls, making false claims to reduce your bills, adding new services without asking for your permission and increasing monthly cost in the most unethical way. Beware. In absence of a real person to talk to and when most customer care staff speak in a way that is hard to understand, it is very easy to get scammed.

• 
  TELUS Support (@TELUSsupport) reported 4 minutes ago

  @MedHatCrew1 Our apologies for the disruption, are you still experiencing issues with your TELUS services?

• 
  Darcy Schultz (@darcyschultz) reported 5 minutes ago

  Grok says: "TELUS ... strong on network quality and coverage, but often criticized for customer service, billing, and contract issues." I'm trying to get my home internet service moved and it's been *painful* so this summary is exactly right.

• 
  TimeEnergy Traveller (@fixingmoneybtc) reported 5 minutes ago

  @MelissaLMRogers @TELUSsupport You're paying for an expensive phone. I pay about $35 before discounts for an unlimited plan with Public mobile. It uses the name Telus network. Feel free to use my referral bonus. 7W08EK My specific plan isn't available now but anything more than about $35 and you're overpaying

• 
  Darnell S (@DarnellS83747) reported 5 minutes ago

  @hussien_th62406 @TELUS The absolute worst !

• 
  Marilyn Yvonne (King) Nowak (@mernino2k2) reported 6 minutes ago

  This stupid phone is trying to connect to devices my husband used instead of my choices. I couldnt connect to my own vehicle today again. Samsung is glitches upon glitches. His phone is motorolla. Mine is Samsung! I will use my Telus only to protect my privacy & fix their error

• 
  Shahrooz Fermani 🇨🇦 (@SFermani1996) reported 8 minutes ago

  @MelissaLMRogers @TELUSsupport Stop paying your wireless service towards the big three (Rogers, Bell, Telus) They overcharge, and they also have the right to increase their subscription prices at anytime. I am paying $50 a month to Freedom Mobile for Unlimited Canada-US Talk, Text, with Bonus Data applied.

• 
  むらくも (@MurakumoTsurugi) reported 12 minutes ago

  Am I stupid and naive for being annoyed at the nimbyism here Telus' data centre will be powered by 98% renewables (hydro) and use 90% less water than traditional data centres And how are we supposed to have sovereign cloud capacity if we don't have the data centres for it