Telus

Telus Outage Report in Houston, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Houston, British Columbia 01/21/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cora_danielson Cora Danielson (@cora_danielson) reported

    @TELUS so far today (only) i have spent 45 minutes trying to set up mobility business acct and move 4 lines over (only successful with one), and 2 hours trying to move my 1866 # from reseller to you (and still trying) HELP

  • dei_park Dei (@dei_park) reported

    @Mikeggibbs Isn’t Telus just an off shoot of one of them though? They have a monopoly and we are essentially stuck. That’s another huge issue that needs fixing!

  • ty_olsen Tyler Olsen (@ty_olsen) reported

    Telus said they would normally route service through a backup fibre line, but those were also impacted by fire. That suggests some level of redundancy. But 911 service has now been knocked out 3 times in the canyon in the last 10 months. Which... does not.

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported

    UPDATE: Telus advises this outage has been revolved and service is restored.

  • markbuchholz1 mark buchholz (@markbuchholz1) reported

    @mr_contrition We pay some of the highest rates in the world thanks to the fact there’s only three service providers in Canada Rogers Bell and Telus

  • chestkeys ashe ⋆ 🐗🏹 comms open! (@chestkeys) reported

    @guizhongkin i have to call telus at 9am to fix our internet and if i call any later then ppl r gonna be mad at me for sleeping in so im just staying awake 😔

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @b_rosy22167184 HI there- We're very sorry about that. Our queues are experiencing a very high amount of calls during this time which is leading to network congestion. Our team is assisting clients as quickly as possible. Please call 1-866-558-2273 to reach a TELUS Mobility team member.

  • Schmack2604 Dmackie (@Schmack2604) reported

    @TELUS @telus help me understand how it costs me $100 per month more to upgrade an existing line, but if I add a new line, I can get a better deal? As a long time Telus customer, do I not deserve to have the best pricing available?

  • murpheegurl Socrates 2.0 (@murpheegurl) reported

    @Mikeggibbs Telus runs off the Bell Network.

  • JaxSargette Jackie She/Her (@JaxSargette) reported

    For example: I am on the TELUS SmartHub. It is "okay" for the most part, but has limitations. For instance, I am limited to 10 devices being connected to my SmartHub wifi network. TVs and computers take up most of that space.