Telus

Telus Outage Report in Houston, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Houston, British Columbia 12/25/2025 16:15

December 25: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • wildwitchca Whitewitchlady 🧙‍♀️🇨🇦 (@wildwitchca) reported

    @CTVNews Telus already started it. We will avoid all businesses that don't support #Canadians.

  • KevinEssar Kevin Essar 🇨🇦 🇺🇦 🏳️‍🌈 (@KevinEssar) reported

    So, @TELUS is charging a 1.5% credit card processing fee for paying my bill. Are you really that CHEAP Telus? I have been a LONG term customer and this is how you treat me? Which Telcom company who does not charge a fee wants my TV, phone, Internet, and home security business?

  • bthefirsttoknow Marketbit.pro (@bthefirsttoknow) reported

    First out// $TIXT: TELUS and Peel Regional Police Service team up to deliver innovative technology solutions to first

  • Kitsune_Eve ᴇᴠᴇ ♡ ᴠᴛᴜʙᴇʀ (@Kitsune_Eve) reported

    half of the comments on TikTok for this are like: "UMMMM ACKCHULLY Telus is ALSO a top provider???? 😡😡" like dang okay didn't know yall were so down bad for giant corpo phone providers sorry I missed one asdfghjkl;

  • deity_of_death Chris (@deity_of_death) reported

    @TELUS It's cute, Hockey Canada management is clearly horrible but @TELUS is about to start charging Canadians to pay with credit cards in an obvious attempt to further line their pockets at the expense of everyday Canadians.

  • JimArbuthnot Jim Arbuthnot (@JimArbuthnot) reported

    So how many other people will cancel their pre-auth credit card payment with Telus and reinstate their monthly paper bill? I get it, not an environmentally friendly strategy, but Telus already benefits greatly from predictable on-time payments and reduced e-billing costs.

  • Rampagingbeaver Kyle (@Rampagingbeaver) reported

    So the night before Telus may be enabled to charge another unreasonable fee to consumers, their internet service is complete dogshit. Par for course. Continued poor customer service. #telus

  • DSask2 DSask (@DSask2) reported from Regina, Saskatchewan

    @jimmyg1964 @Derricktgoat I would cancel Telus. Unless people stand up to this grab it will continue.

  • VanIsleVeggie Terra 😷 (@VanIsleVeggie) reported

    @TELUS Funded by my sky-high mobility bills. Telus aught to share the tax write off with customers instead of gouging them for paying with credit. Get in your lane and invest in re-erecting the reception tower taken down near my house so I can get cell service when I leave my home.

  • HZia76 Hammad Zia (@HZia76) reported

    @PeelPolice Goodluck First Responders cos i got new Telus within a week device got bad, (which is OK cos devices can be) but best part is the response from @TELUS which is "return device we will take a look and will send new one and this process can take 5 to 7 business days if in stock".