Telus outages and service status in Houston, British Columbia

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stanton (@StantonsLab) reported 3 minutes ago

  @DarrenJMoots I posted on my old account that I was selling telus at 20 in January Mty why has been a real dog but it's very short sightedness They're closing down all their crap businesses basically Papa Murphy's and they're going to come out way better Short-term pain long-term gain It's a huge holding of mine like top 10

• 
  RemotePro (@remotepro_co) reported 7 minutes ago

  🚨 New Remote Customer Support Jobs Discover top roles at Goodville Mutual Casualty Company, ParentSquare, TELUS Agriculture & Consumer Goods, Stratus, Clarity Partners LLC, and Inspectorio 👇

• 
  Alx Spiker (@YourFutureCoder) reported 7 minutes ago

  My issues are resolved finally, used a second phone to call Telus again while still on hold and in 15 minutes the other guy solved my problems and restored my confidence in Telus. I may have just gotten a bad employee.

• 
  Ten Zowie (@TenZowie) reported 8 minutes ago

  @JFN1971 @MichaelVSmith7 @MarkJCarney I’m a Telus customer so I’m not getting price hosed by your duopoly. I can see prices are your sole motivation. That’s not the case for everyone. Thanks for the chat; good luck to you.

• 
  Carson (@CarsonTalkMoney) reported 11 minutes ago

  @BoomerDivvies @TELUS Is that a cell phone provider? I have never heard of them

• 
  TELUS (@TELUS) reported 12 minutes ago

  @bigmatt_f Hey Matt, looks like the TV signal's been lost. Sounds like this may be an ongoing thing? Usually this happens when there's an issue getting the signal to the TV box. That could be caused by anything in the line as far back as Telus, if you experience internet issues as well, or it could be something as simple as the cable, or wireless connection from the modem/boost to the box. If it's wireless , try rebooting modem/hub, boost, then tv box, and if it's wired, do the same thing but reboot any adapters that the cables might be hooked up to as well. Telus expert messaging in the app is your best bet for troubleshooting with a person the digital space, or you can give us a call and can help you with next steps. If something like this is Telus caused, we can definitely credit for the downtime.

• 
  Ghost In The Payroll (@teendontmiss) reported 14 minutes ago

  Use the adspower antidetect browser to help you navigate these sites effectively Handshake Al ($30-$125/hr) Alignerr ($25 - $100/hr) Mindrift ($15 - $60/hr) Outlier / Scale AI ($15 -$50/hr) DataAnnotation tech ($20-$40/hr) Telus International ($14-$20/hr) OneForma ($12-$22/hr

• 
  Alicia Bell | Performance & Fitness Coach (@TrainItRight) reported 14 minutes ago

  @TELUS Its frustrating going from an influencer account at one point to bad customer service and sky high bills.

• 
  SB (@swtyfrmthntrnt) reported 20 minutes ago

  And Telus is mailing me to call them and come back. Lemme see how I can get this down to $40 for 120gb + roaming 🤭

• 
  North American Union (@NorthAmericanU2) reported 23 minutes ago

  @koodo I don't have a passcode for DMs because I refuse to give my phone # to X. And since my Koodo phone is DEAD anyway thanks to Koodo, I'd have to give X my other phone service provider, which I won't do, either. I will have to stand in line at the Telus store to GET MY MONEY BACK.