Telus Outage Report in Houston, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Houston, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dan D'Alessandro
(@ddalessandro) reported
@rogers #rogers sure you know but Rogers just as bad as telus. Almost an hour waiting to get helped. It’s crazy that whole industry treats customers like $&@&$ and we have no real alternative.
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Stephanie Mayne
(@StephanieMayne) reported
@TELUSsupport I’m not a Telus customer but am receiving Telus invoice, account & upcoming installation emails. I need this to be actioned please.
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Markets, Options & more📈
(@Markets_Options) reported
Hey @Telus @TELUSsupport I need to speak to someone around he VP level or your Head of Customer Service, right now? I’ve been at the store, as they told me to, since 12:45pm. They said they needed me to go to the store to resolve a complex issue and they would call me at 1:10pm
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Looking Glass
(@Look4Glass) reported
@TELUSsupport I have been awaiting your FRAUD DEPARTMENT to call me back AS PROMISED, for 5 days now!! I have been on hold for over 3 hours today, nobody at Telus cares!! WTF IS GOING ON?!!!
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Wynne Palmer
(@WynnePalmer) reported
You know considering how many people use a computer to make a living, I'd like to ask why there is no explanation from anyone (particularly service providers) of the system wide internet failure yesterday and ongoing ... 🤬 @TELUSsupport @TELUS
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mez ♡
(@nighttimestroll) reported
@TELUS your customer service is a joke. I requested a callback because my time is valuable and I’ve been transferred and waiting for loyalty over half an hour with no option for a callback. I tried, I guess. I’ll see what options Rogers has
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roni
(@ronologist) reported
@hospitalvespers oh god never mind then. telus made me do that of all places, jumped through all the hoops and it's still not updated. they just broke my spirit
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.
(@imann871) reported
@TELUS Optik TV is awful. Wouldn’t recommend to anyone. Thought your “fiber optic” tech would be beneficial for internet, same thing. 0/10, do not recommend.
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I'm the captain now
(@RodPowers4you) reported
@jodyheavener @TELUS @TELUSsupport Calm down Jody. You are not special. You are just a number, waiting in a line. Eat a CBD gummy and take a nap. Life is too short to get upset over something like internet. Just wait until you get sick one day, then you'll have something to complain about.
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Baynish
(@bbassit4eva) reported
@TELUSsupport @spencerbennett1 @TELUSsupport - I was unable to reach a person. I kept going in circles, despite my best efforts. I’m a 20-year TELUS customer and I’ve never been more tempted to move elsewhere!