Telus Outage Report in Houston, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Houston, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Osborne
(@Radiojayoz) reported
@Shawhelp I want to cancel my services immediately. Two weeks I’ve been trying to set up a service call b/c my cable and internet sucks. Today you can’t even access my account your systems are down. Telus is coming in tmw to replace cable and internet. I want a month refund!
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Ehssan Hoorvash
(@EhssanHoorvash) reported
@TELUS why is your customer care so horrible? Getting 5 up, 0.4 down - it's been going on for A WEEK.. and today the technician never showed up for the appointment.. and your callback sucks because it never connects. we are PAYING FOR SERVICE NOT TIME WASTERS!
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Autumn Rideout
(@autumnrideout) reported
Telus ******* sucks lately
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Nate
(@nathangnthr) reported
Welcome to @telus where you pay $135 FOR NO SERVICE
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RR Artist Management
(@RRArtistMGMT) reported
@DJRaz_Music @TELUSsupport @TELUS That is horrid that companies do not honour loyalty. Hopefully you can port your number to elsewhere
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Carmelo Anselmini
(@c_anselmini) reported
@TELUS @TELUSsupport you guys need money that bad?? you’re trying to charge me for service I didn’t even use. #hurting #shutitdown
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LifestyleDigs
(@TheLifestyleDig) reported
That piece of **** @TELUS Optik TV is down again!!!! Do NOT sign up for their ****** service if you like reliable TV. We had this dumb tech come out and say that Telus wireless is the shits and we need to hardwire to get better service. But we were hardwired until 2 years ago!
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LifestyleDigs
(@TheLifestyleDig) reported
That piece of **** @TELUS Optik TV has gone down AGAIN. The Optik TV digital box has been "taking a moment" to initialize for over 20 minutes now. If you like reliable TV service - do NOT sign up with Telus!
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Essenviews - Demand The Truth
(@essenviews) reported
@TELUSsupport we reached a payment agreement on account 6028583244 and we have paid $230 as agreed. Still our internet was turned off. I can't get a hold of anyone at Telus. Please reconnect my service.