Telus

Telus Outage Report in Houston, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Houston, British Columbia 11/30/2025 13:55

November 30: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bettycooper007 betty cooper (@bettycooper007) reported

    @dzoolander85 cancel it all cause they are going to cut it off on u anyway! that is when they shut the whole griid down that is right justin and poutin and epcor and telus you bunch of liars! shut it down boys before they shut you down cause then its lights out. dont trust and remember FTP

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS And the guy at the Telus store at hillside mall said that you’ve had a tower down for a month and there’s many people who are having the same issues as me and we have heard not from you. When will this issue be fixed.

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUSsupport I have been on the phone with your technical support several times and then they sent me to the Telus store to get a new Sim card and they told us at the store that there has been a tower down for a month now and tons of people with this problem

  • Trawets_Asil Lisa (@Trawets_Asil) reported

    Do you know what sucks? The hospice has pretty much non existent wifi. Like you can’t search on google because its so weak. It’d sure be nice if @ShawInfo or @TELUS would step up & fix this allowing families to be able to say goodbye without racking up ridiculous amounts of data

  • brock_studio Studio Brock 🍉 (@brock_studio) reported

    @Unbranded63 For serious? If that's how low the bar is for getting fired in Canadian media we should ******* burn it all down. **** Shaw, Rogers, Bell, Telus and their puppet companies. Absolute ******* disgraces to Humanity.

  • queerthoughts Rick Barnes (@queerthoughts) reported

    @SamuelShepher15 This pushes decisions down the road, delaying any real change for at least 2 to 3 years. In the interim, Roger's, Bell and Telus will continue to rack up record profits. And Canadians will continue to have the World's most expensive internet and cellphone bills.

  • shanestweetsyo Sha Ne (@shanestweetsyo) reported

    @Shawhelp I miss you and I should never have cheated on you with @TELUSsupport also I am typing this on my phone because my TELUS internet is down….again.

  • ArthurGallant14 Arthur Gallant (@ArthurGallant14) reported

    @longleysunsport Doesn’t help that my Telus digital TV guide says it’s airing on SN1

  • tracymariedavi tracydavis (@tracymariedavi) reported

    @TELUS also I really hope your stupid stuff doesn`t cause interference with my shaw wifi signal in the apartment.

  • girlonbakerlane Ray (@girlonbakerlane) reported

    Nothing grinds my gears like calling customer service and being met with a robot asking me why I’m calling. I want to talk to a real person @TELUSsupport @TELUS