Telus

Telus Outage Report in Houston, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Houston, British Columbia 03/23/2026 15:10

March 23: Problems at Telus

Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • user_isunknown Iykyk 🤷🏼‍♀️ (@user_isunknown) reported

    @j_edwrds Did dming Telus support on twitter offer you any resolution? or na?

  • teachnref Ryan Doan (@teachnref) reported

    @TELUSsupport the fourth rescheduled appt all because we are outside?Ur working hours. We called ever time, told that we could do it they a “note”on the file and every time no show and no internet or tv for us. Looking after the customer 🤥🤔🙄😮 are you @TELUS ?

  • clintoncarew Clinton Carew (@clintoncarew) reported

    Telus business tech support has been unavailable for a week now. #telus #crtc

  • SrushtiGangdev Srushti Gangdev (@SrushtiGangdev) reported

    @Kehyslop They're having tech issues with Telus.

  • 12thofn3v3r Farging Icehole (@12thofn3v3r) reported

    @Telus @TELUSsupport Hello? We've been having issues for weeks. It takes days, nigh into a week or more, to get any response. Then the tech comes, it works for a few days & then craps out again. Tech gives me his personal cell #, tells me to call if there's still issues, so I do

  • kamal_1111 Singh (@kamal_1111) reported

    @TELUS the customer service I received is so unpleasant and there is no loyalty for the customers. Switching from bell to telus was the worst decision I ever made in my life Hands down bell is one of the best service providers out there @bell #loot #unhappyclient #telus

  • kernalsanders13 Karnjit Aulakh (@kernalsanders13) reported

    @TELUS worst customer service was supposed to get a call back regarding internet service that has been down for over 12 hours because I cant get an ip address to my router but nothing this is a joke. Gotta take my business elsewhere for internet at this point.

  • aceman67 Aceman67 (@aceman67) reported

    @jhaletweets @TELUS Any of the big 3 providers are bad in Canada.

  • nicolacourtney GRINCH-ola 💚🎄❇️ (@nicolacourtney) reported

    @hmw_19 hahahahaa! Telus doesn't have the new Google phone and I heard that battery is ****. I love my Mac, and I used to love iPhone. I don't know what else I would get!!

  • StrangeCath Catherine (@StrangeCath) reported

    @TELUS needs to STOP with the aggressive sales tactics! I’m already a customer but I think I need to reevaluate that 👎🏻