Telus Outage Report in Houston, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (46%)

2. 

   Phone (29%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• TELUS Support (@TELUSsupport) reported 8 minutes ago

  @17_danyell Hi 17_danyell, are you experiencing issues with your TELUS mobile phone service?

• Reiko Koyama (@reikokoyama79) reported 10 minutes ago

  Lmfao @Telus, you guys are ridiculous. Charge me for a service that I didn't use, for 4 days before it was suppose to be active, when it was cancelled the same day it was suppose to be activated.

• Jonny Fazzani (@Jon2211) reported 12 minutes ago

  @TELUS totally finished with your useless Hub. I am on the 100gb plan. Haven't managed to use 100gb total in 2 years because the service is so bad. The only thing worse is the wait for customer service. I guess that way no one can complain

• Larry Kozy (@LSKinYYC) reported 16 minutes ago

  @zephryus47 @TELUS He never was capable of accurately explaining the difference. I asked to be transferred to loyalty or I’d drop their “service”.

• DanaA (@lifewith3boyz) reported 17 minutes ago

  Had to get in my truck and drive 3 miles out of town today to make a cell phone call @TELUS your service sucks! God hope I never need 911.

• Thomas Mickie (@SodiumBenz) reported 19 minutes ago

  @TELUS I requested a quote from an agent, and they signed me up for an install? In addition, to cancel the install, I need to call you and sit on hold for an hour? How is this acceptable?

• Jeff083 (@Jeff0832) reported 20 minutes ago

  @TELUS worst customer service ever. Your payment arrangement department is a complete joke. They don’t care about the customers that have been with the company for years. They are eating on the phone. They put you on mute when your trying to talk to them.

• icicles! popcicles! test! (@Kenruszell) reported 21 minutes ago

  the social media reading peeps out there (and my 91 followers and their followers after they share ;)) Back to business. The nice lady on the Telus customer (remote outsourced) service apologized profusely for the apparent lack of tech resources (we'll call it that) /7

• NV Vandale (@BluntImp) reported 23 minutes ago

  @TELUSsupport I'm sorry I'm not sure if you can help me because this is about my Public Mobile Account, which Telus owns. For some reason it does not recognize my username or email to login anymore, and whiel I can change my password it does not help. I can't contact them 1/

• TrackRose (@TrackRose) reported 23 minutes ago

  @TELUS @telusmobility @TELUSsupport just called now to cancel my 23 year old mobility account. You are closed. Contact me tomorrow