Telus

Telus Outage Report in Houston, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Houston, British Columbia 01/27/2026 10:35

January 27: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Crc_Error33 Crc_Error (@Crc_Error33) reported

    Hey @TELUS #Telus was todays outage a beta test for something bigger?It's one thing to have a network outage & a glitch but having cell phone towers/sites being turned off completely across #WesternCanada is a whole different ballgame.Were the #feds involved in any way? @cknw

  • CoconutKevy Coconut Kevy (@CoconutKevy) reported

    @630CHED @telusmobility @Telus Buffalo Chips!!! My cellphone notified me of ALL cell services being turned off by the carrier in Barrhead. Majority of the time during the outage there was NO/ZERO/NADA/ZIP/NIL cell service.

  • Sonnyjames22 x-Mike Smithsonian (@Sonnyjames22) reported

    @arlenemcdermot2 Telus & Bell we’re down for awhile.

  • NormaHoerner Norma Hoerner (@NormaHoerner) reported

    @ThymelessC Telus made an apology about the problem.

  • Dilly2159959 Dilly (@Dilly2159959) reported

    @mrmikeMTL ******* telus lte sucks

  • rubylightsaber ~ Zannah Rose (@rubylightsaber) reported

    @TELUSsupport Service is still cutting in and out here for Telus Fibre. An hour north of Edmonton, Alberta.

  • seyzilla Shane Young (@seyzilla) reported

    @jenmenard @TELUS Sorry I didn’t address you when you said I was being abusive. I had some trouble. I was in love. With….. I couldn’t see what happened. I still think about the depth. I never meant bad on you. You and I, fun and loved every minute we had. I’m in Japan. Married and kids.

  • jayakerley Jay Akerley (@jayakerley) reported

    @urbanehillbilly Is it depressing though? Mine did not match the Telus (fibre) speeds I get in Van, but I was seriously impressed nonetheless. In the space of 3-4 years we went from dial up to Netflix in high definition (brutal satellite service in between).

  • MuddyBrown Tim Brown (@MuddyBrown) reported

    @KingstonPete @TELUSsupport It’s everywhere in the east end of #ygk. I’ve seen several posts of people contacting Telus and been told it’s a known issue that has been not been fixed since months ago. It affects data and voice. It is a broken tower issue in the area according to tech support from others.

  • lmnapl Laura (@lmnapl) reported

    @FranksBullitts Telus outages occur on a regular basis, but you would have to be a Telus customer to know that.