Telus

Telus Outage Report in Houston, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Houston, British Columbia 03/13/2026 17:25

March 13: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DylanShervill Dylan (@DylanShervill) reported

    There needs to be an end to the monopoly in Canada for mobile phone, TV & internet. Rogers, Bell & Telus are all atrociously bad in regards to service, pricing and actual product. Thanks for coming to my Ted Talk.

  • hejakestey H KESTEY (@hejakestey) reported

    @EveryAlbertan @trentidol @UCPCaucus Which companies survived with that 20k loan and how many inmates gained from the cerb? They did more damage than actually helped. The lockdowns destroyed the small businesses. I'm wondering which small businesses compete with telus, Amazon or others? Majority have been bought out

  • JosephWellman Joseph Wellman (@JosephWellman) reported

    @theJagmeetSingh I have been saying this for years. The CRTC is run by the ed CEO of Telus and they are supposed to help the public yet they keep helping the companies. We need more competitiveness l. We pay the highest rates in the world.

  • DylanShervill Dylan (@DylanShervill) reported

    @RareAdamCasts Freedom is owned by Shaw, who just got purchased by one of the big 3, Koodo is owned by Telus, Virgin is owned by Bell, Fido is owned by Rogers. The “budget” carriers still have one of the big 3 hands in them like a puppet. They’re all awful.

  • JohnSmi94421625 John Smith (@JohnSmi94421625) reported

    @theJagmeetSingh @TELUS is the worst with their credit card fees and @JustinTrudeau does nothing to stop this.

  • penner_connie Connie #ClimateEmergencyIsReal (@penner_connie) reported

    @RagingLibNana @TheJenRollins I'm a Shaw customer too going way back to when they took over Videotron 70s, but everything I am reading says Telus is superior is Speed and reliability. I'm still debating, they are offering a 55" TV but I'm not getting cable do I still want a big TV where would I put stage lol

  • tftowner106 bEepBOopBEEP (@tftowner106) reported

    @TELUSsupport Telus TV+ app no longer works on my Samsung tablet. Error message "required output protections not active". Trying to watch on tablet, not casting. Android 8.1. Uninstalled and restarted but still doesn't work. Please let me know solution. Thanks.

  • user03041982 Doc Holliday (@user03041982) reported

    @AnthonyLacavera There's a better solution that involves less government intervention: Open the 🇨🇦 market up to foreign competition and axe the CRTC. Make Bell, Rogers, Shaw, Telus, etc. compete with AT&T, T-Mobile, Verizon, Vodaphone, etc. Next up: Airlines

  • LLSaunier Lynda-Lee Saunier (@LLSaunier) reported

    @TELUSsupport 2 days trying to resolve over charge issues on my mobility account! Do humans work at Telus or is it strictly "AI" machines which lack the human touch of "customer service"

  • stafford_greer 𝖘†åƒƒøℝ∂ 𝓖®⋶⋽𝜋 (@stafford_greer) reported

    Seriously considering switching to @TELUS for the only reason being those stupid @rogers wrapped in red commercials.