Telus

Telus Outage Report in Houston, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Houston, British Columbia 03/28/2026 07:15

March 28: Problems at Telus

Telus is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Zucoo03 Arin 🤯 (@Zucoo03) reported

    The way Telus is down for in home wifi and mobile data is also cutting in and out but they’re not even commenting on it anywhere ermmm… maybe Rogers wasn’t so bad

  • brucker206 alex brucker (@brucker206) reported

    @TELUS Alls they need to do is buy electric vechiles. It’s not like people are running around the telephone lines and air to get you service

  • ashrafmeshal Ashraf Meshal (@ashrafmeshal) reported

    @TELUSsupport I an on the verge of closing all my Telus accounts after being a client for several years with Telus. The following is an account of worst customer service I have ever had from a cell phone service provider.

  • carterivey Carter Ivey (@carterivey) reported

    @TELUSsupport The new web app telus tv+ doesn’t sync with subscriptions properly. The web app is telling me I am not subscribed to channels I can access on my tv or phone app. I tried calling support 2 hours and no help. Hoping you can help

  • ashrafmeshal Ashraf Meshal (@ashrafmeshal) reported

    but its ok if they quickly erode the credit history that you have built up your entire life. I have until now had an unblemished credit history, never having missed any payments on anything. Unless Telus fixes this mistake, this will subject me to higher

  • juliamh1970 Julia M. Hodgins (@juliamh1970) reported

    @TELUS The internet outage affecting 8 zip codes in Vancouver Island that started oct 31 at 6:50 am is not solved yet!!! at least 250 households (mine included) are still OFFLINE, TELUS says nothing useful and silences the issue. Canada pays the most costly phone service....

  • pingaustin2 Austin (@pingaustin2) reported

    @mariancanchica @TELUSsupport Sage Hill, close to 4 hours of down time now. Spoke to Telus after waiting more than an hour, CSR had no clue. Worse still, tried using my phone as a Hotspot so I can at least reply work emails, it won't connect. Only switched to Telus mobility 3 weeks age, regretting already

  • Fish_Musician Mr.Walleye (@Fish_Musician) reported

    @Motomom128302 Telus has been calling twice a day for over a week. I finally answered today just to have a woman try to sell me stuff for over 10 minutes. They should maybe move some of the people from sales over to service.

  • ashrafmeshal Ashraf Meshal (@ashrafmeshal) reported

    I was incredulous as that device is incapable of sending or receiving text messages. I asked why they did not contact me via my cell phone (since I am a Telus customer) or via email and he said CRTC rules prevented them from doing so.

  • ashrafmeshal Ashraf Meshal (@ashrafmeshal) reported

    The situation appeared to have been fixed, but then I checked my credit bureau and over $120, Telus reported that I was 30/60/90 days late. It gave my otherwise unblemished credit history a 200 point hit. I called thinking that this would be a simple fix.