Telus

Telus Outage Report in Houston, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Houston, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Houston, British Columbia 12/22/2025 12:55

December 22: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MathesonJMT Matheson Tuck (@MathesonJMT) reported

    @TELUS I’ve called 4 times. Each time they are unable to fix the problem. The problem is your app does not work with iOS.

  • NickCnf 🇺🇦Nick PF/MO/MO/MO Space man trapped in city (@NickCnf) reported

    Anyone having issues on the @TELUS network I get terrible reception now

  • BleedsBlueNGold 𝔅𝔩𝔢𝔢𝔡𝔰𝔅𝔩𝔲𝔢𝔑𝔊𝔬𝔩𝔡 (@BleedsBlueNGold) reported

    @telus why are internet speeds so crummy never consistent regardless of plan whether mobile 📱 or home

  • nlmatte Normand L Matte (@nlmatte) reported

    @TheYetiKnowswhy I’ll never do business with Telus

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The #Telus reply to the 911 service outage in Calgary was due yesterday at the #CRTC. Nothing is online.

  • donkey_dung888 DonkeyDung (@donkey_dung888) reported

    @theJagmeetSingh Yet Telus made 732 million in Q4 on about 1/3 the revenue of Loblaws revenue and the government controlled CRTC has no issue with that! Ridiculous flex Jagmeet! #clueless

  • Brandanct Brandan Christopher (@Brandanct) reported

    @TELUS may have cheaper plans and deals, but it's all useless when nothing else functions. Self serve, account management, and customer support are so useles and unintuitive it's laughable. Can't add second emails for billing, can't authorize users, security page is all errors.

  • donologue Donnie MacIsaac (@donologue) reported

    What’s with @Bell @TELUS @Eastlink coming door to door to sell me stuff? It’s happening every 2-3 months. I have purple cow for internet and virgin for my mobile plan. Until you can compete with these prices stop sending sales ppl to the door. I’ll never buy anything door to door

  • CherylKoehn Cheryl Koehn (@CherylKoehn) reported

    @TELUSsupport two days ago your service rep promised to call me back about my horrible “pure fibre, high speed” internet that can barely open an app. No call back. Telus TV app no longer working. Super disappointing especially for those of us now working from home. #fail

  • CaffeineCalico Ms Calico (@CaffeineCalico) reported

    Does saying "no" mean nothing to these people? Lol **** off already @TELUS your former customers are FORMER for a reason! Stop calling us!