Telus Outage Report in Houston, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Houston, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Damian MacInnis
(@dmi1982) reported
from
Glenora Falls, Nova Scotia
I can’t get over how much better the customer service is with @TELUS than @Bell_Aliant if any NS business needs a break from Bell I’d highly recommend Telus.
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Mary June Margarico
(@Junayyyy) reported
from
Vancouver, British Columbia
@TELUS sucks.
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Physically Distanced Chad Ohman
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.
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Southy
(@southy836) reported
from
Manning, Alberta
We continue to pay overage as well as for a service which you claim to be providing that we cannot reliably receive and no one seems to care. I am still waiting for a call back from someone at Telus after a 3 hour phone call/on hold session from last Tuesday or Wednesday. Beyond
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Kim Easterbrook
(@kimeaster) reported
from
Calgary, Alberta
Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
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Rorie Roberts
(@RorieRoberts) reported
from
Blackfalds, Alberta
@noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service
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🌷𝕓.α.ώ.~ Ň.ᗴ.𝔼.🌷🇨🇦
(@BCBawnee) reported
from
Chilliwack, British Columbia
@jaxsaid @MsYouDoYou I haven't had issues with Shaw. And the only reason why I went with them is because when I moved to the farm all Telus could offer us was internet 1 and satellite tv. Shaw gave us what Telus couldn't.
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Vikrant Agarwal
(@vikranta) reported
from
Oakville, Ontario
@TELUS @TELUSsupport hi! Customer support has not been very helpful. Need help adding Apple Watch to cellular plan. This was supposed to be simple.