Telus

Telus Outage Report in Irma, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Irma, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Irma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Irma, Alberta 02/20/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ShadowsWhiskers Katy, Harvey & Wolfie 💕🤍🖤 (@ShadowsWhiskers) reported

    @TELUS I got very good help from a Live Agent as the AI virtual assistant could not help. Is there an email or text number for giving positive feedback? The only place to provide feedback seems to be for your Website not for your staff.

  • MgS_2011 MgS🏳️‍🌈🇨🇦 (@MgS_2011) reported

    @mchykerda "I can't even connect to wifi ..." ... I don't think your problem is Telus ...

  • IanBegg1 Ian Begg (@IanBegg1) reported

    thanks telus got our new phones 3 weeks ago and your points credit card to buy otters no one has them so we cant use the phones until we get them get your **** together

  • Lioness_Tee Always in Pocket Pfully Pfizer'd 🇨🇦 ♌ 🇯🇲 (@Lioness_Tee) reported

    The kid didnt even try to help me.....So annoyed. Telus was getting better but.

  • TejaSeaton Mateja Seaton (@TejaSeaton) reported

    @TELUS @TELUSsupport Recently signed up but got scammed into a contract we did not agree to. Trying to get help since August 27. Talked to 10+ people and bounced to escalation team. Left 5-6 VM messages, no one is calling us back. Abysmal customer service - worst experience ever!

  • Teewa11 Sheila Honeyman (@Teewa11) reported

    Plausible explanation? Landline @ res is Shaw. Callers getting "number no longer in service" msge. Shaw says their system can't always communicate w/other providers. So call Telus, ask why their #s can't communicate with Shaw! Really? Or b.s.? I see it as Shaw's problem. You?

  • scottblackie77 Scott Blackie (@scottblackie77) reported

    @TELUS simply the worst service in Alberta

  • lumin8 James Cameron (@lumin8) reported

    @Teewa11 I don’t know but my next door neighbour had Telus here yesterday and today trying to figure out how her service got cut off when someone moved in across the hall on the 1st.

  • wingdriver62 Dale Dyck (@wingdriver62) reported

    @TELUS fails again. They bought Axia from Bell then immediately make a plan to shut it down. The shutdown isn't until the end of the month but they've already shutdown customer service. We've been without internet all weekend and they don't seem to care.

  • jamesatkinson27 James Atkinson 🇨🇦 (@jamesatkinson27) reported

    @TELUS @TELUSsupport What have you done since yesterday to fix this problem?!?!?