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Telus

Telus Outage Report in Irma, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Irma, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Irma, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 1babitch
    Monica Babić 🇨🇦 (@1babitch) reported

    @theJagmeetSingh Where does your family shop?Hear about Telus’ 45% net profit quarter? Or the plan to charge a credit card users fee in future. I do wonder what investments you & family hold. PS ~ IMHO You’ll never come close to #JackLayton (11 yrs now. RIP 😢). He, I campaigned FOR

  • kerotenshi
    mikaela 🍓 (@kerotenshi) reported

    telus customer service is arguably the worst one in canada

  • ArcIllustrators
    BE McWilliam (@ArcIllustrators) reported

    Telus pre paid cell is garbage - you get a text saying all topped up then no service until the office turns it on so you wait two hours on the phone for service. Look at other carriers!!!

  • JEricksonArt
    JustinEricksonArt (@JEricksonArt) reported

    Called @TELUS twice now to discuss a promotional mobile plan and upgrade my existing phone. Got the run around both times… I’ve been a customer for over 10 years, why can’t I take advantage of a discounted mobile plan a new customer would receive. #dobetter

  • kevooil
    lim (@kevooil) reported

    @kirsten__alyssa @TELUS They all bad

  • dawnmammamac
    Dawn Macdougall (@dawnmammamac) reported

    @kirsten__alyssa @TELUS See I thought @AirCanada was winning on the “worst” front?!

  • BigBishy1
    Chris (@BigBishy1) reported

    @TELUS Honestly **** off with the activism, now you’re going to be charging extra for credit card payments. Your company is grasping at straws. Soon as this bill cycle is done I’m switching providers.

  • MusicMan1730
    Roger Loves Music (@MusicMan1730) reported

    UPDATE! @Telus @TelusSupport Still NO LANDLINE PHONE, NO TV, NO OPTIK & NO INTERNET and it's been 31.5 HOURS WITHOUT THESE SERVICES! Still no communication as 2 when they R going 2 FIX it & what they R going 2 do 2 credit me 4 my loss of these Services! #UnFuckinBelievable!

  • kirsten__alyssa
    Kirsten Alyssa 🪴🤍 (@kirsten__alyssa) reported

    @gordmsomething @TELUS Never had a problem with internet and went to ********* middle nowhere Manitoba and still has service. I can’t complain… yet

  • Jason749417032
    Jason (@Jason749417032) reported

    @kirsten__alyssa @TELUS I so enjoy 1 bar on most major Hwy in Albert with my 5G iPhone. Bell sucks also.