Telus

Telus Outage Report in Irma, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Irma, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Irma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Irma, Alberta 12/05/2025 22:25

December 05: Problems at Telus

Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • stevegplatt Stephen Platt (@stevegplatt) reported

    Been trying to cancel a Telus line today. Two call backs only to be put on hold for over 30 minutes each time. No estimated wait time…nothing. Still not done. Really poor service. @TELUS

  • troyred Troy Red (@troyred) reported

    @TELUSsupport @TELUS has done nothing to attempt resolution. I have had no response whatsoever. When I follow up, I get the same response “we are escalating “. Not sure where it’s being escalated to, but it must be a junk folder. Switching mobility this week, never spending a dime with @TELUS

  • sbchillins football team fan #1 🔴🤝 (@sbchillins) reported

    @TELUS *types into goggle* are there any options in BC other the Telus. Nope just this ****.

  • atcomsystems Atcom (@atcomsystems) reported

    These issues may severely impact Ring Central and Telus Business Connect.

  • DavidTaylorNYC Guacamole Dave 🥑 (@DavidTaylorNYC) reported

    @CalamityJayne4 @publicfrienemy We had the same issue at the lake west of town. Reliable 25/25 service from Telus. 500Gb for around $65 solved the problem.

  • WanderlustMegan Megan Kennedy (@WanderlustMegan) reported

    @N8tiveJen @TELUSsupport So far yes 😥 Looks like Telus didn't turn on the feed like other cable providers in Canada but on hold with tech support.

  • WanderlustMegan Megan Kennedy (@WanderlustMegan) reported

    @TELUSsupport I would just like Telus at a higher level to fix it, it’s a recurring issue where people with Central Ice with other providers don’t have this issue and even get a free trial. Every year I’m told this won’t happen again and it does.

  • EvangDJones Evang. Dayle Jones-Johnson (@EvangDJones) reported

    @TELUS @TELUSBusiness @TELUSsupport I am not sure why it is so difficult to get help. I have been waiting 7 days for a manager call back. I have been a customer since Clearnet. This is poor customer service

  • JoshuaRey91 Joshua Rey (@JoshuaRey91) reported

    My Telus Optik TV box lost signal so I guess it's telling to stop watching this stupid Seahawks team. Guess it's good for the blood pressure anyway.

  • AlbertaGirl34 Lori Bauer🇨🇦🏒🥅🔥 (@AlbertaGirl34) reported

    Why the hell wouldn't @TELUS let customer's know their current TSN Sports package was going obsolete ???? Yet keep charging us 😡😡😡