Telus Outage Report in Irma, Alberta

Problems in the last 24 hours in Irma, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Irma, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rick Knowlan 瑞克·诺岚 (@strategyrick) reported 3 minutes ago

  @Schtaunkhauser And this kind of **** is legal. Something is wrong with our telecom legislation that scammers are free to use it until they actually snag a sucker. But unless somebody actually bites, it remains legal. What a waste of telecom resources! But do Bell, Telus, etc. still get paid?😎

• 
  Janne v2.022 (@JanneSkytt) reported 4 minutes ago

  @RobSomerville1 @JaneSkocdopole @TELUS >> with common tabletop or window-frame antennas. He lives 7 miles outside nearest wee town in rurals. Nowadays he has optical-fiber connection. Local phone company found enough interested customers to pre-order optical fibre connection/internet service to dig the cables down

• 
  Trevor (@EastvanTrev) reported 6 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  Matthew Chehade (@MC__09) reported 10 minutes ago

  @TELUSsupport Classic theme at Telus Rep: Let me transfer you to someone who can help you *gets transferred* New Rep: Sorry, we can't help you This has happened more times than I can count. Dealing with an issue for months is not OK. Signed, an extremely frustrated customer

• 
  Morris (@skinzfan09) reported 10 minutes ago

  @WesleyJBarSim @TELUS Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.

• 
  TheRedFisher1 (@TheRedFisher1) reported 10 minutes ago

  @jordanbpeterson @MBNA_Canada This reminds me of an incident a few years back trying to get a Telus representative on the line. Waited for 20-30 minutes a few times...and gave up. Then tried once more,waited for 40 minutes......before finally talking to someone I could hardly understand. Switched to Shaw

• 
  James Wheeler (@ephphathaThots) reported 11 minutes ago

  I think the reason a telus service guy keeps you on the phone for 2 hours is so they can charge you for the minutes.

• 
  jai sachdeva (@JaiSachdeva297) reported 12 minutes ago

  @TELUS @TELUSsupport I don’t understand what customer service you guys provide these days I have booked a phone with plan yesterday and haven’t got any email for confirmation and when I called in today they mentioned that deal is no more? Like seriously?

• 
  L (@papprica) reported 13 minutes ago

  @teririch @TELUS @nationalpost I just switched to them, I wonder if there’s some damn way to get out of my contract considering I completely don’t feel safe having them providing my home and cell services?

• 
  Devo (@devo2gtalon) reported 14 minutes ago

  It's pretty sad that @TELUSsupport their LTE outperforms their 5G network. Power outage in Edmonton and can't connect to anything on 5G but switch over to LTE and it works, albeit slow but it works. Get your act together Telus, will be switching back to Rogers!