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Telus

Telus Outage Report in Irma, Alberta

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Irma, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Irma, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 1: Problems at Telus

Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TiltedxAura
    Liz (@TiltedxAura) reported

    The fact that my family has been with #TELUS for over a decade and I myself for 8 years and we still get atrocious service is pathetic. July can't come soon enough.

  • AlyssaWadey
    Alyssa Wadey (@AlyssaWadey) reported

    anyone else's @TELUS mobile network just go bye bye? both my roommate & I have No Service on our phones rn

  • Soudehm
    Soudeh Mousavi (@Soudehm) reported

    @TELUSsupport Telus mobility outage in Burnaby, any idea what is going on? Thanks

  • benjyzarko
    the ***** with the sauce 👀 (@benjyzarko) reported

    definitely lost service with Telus and the MyTelus app has also crashed... my amazon driver is gonna be pissed

  • LorraineHjalte
    Lorraine Hjalte 🌈❤️💙 (@LorraineHjalte) reported

    Is @TELUS mobility down? Getting a no service signal in Nanton?

  • xvgol2
    ♍︎🕸 (@xvgol2) reported

    why does @telus have to be down right now 🙄

  • __wearethestorm
    Thomas Anderson 🍿 (@__wearethestorm) reported

    Did the entire Telus network just go down in Alberta and BC? @TELUSsupport

  • brebs9
    Dylan (@brebs9) reported

    @craigjesske @TELUS @TELUSsupport Internet and tv are fine but mobility is down for me also

  • danielstoneYVR
    Dan Stone (@danielstoneYVR) reported

    @TELUSsupport @TELUS @telusmobility system wide outage in western canada?

  • Yogi_Bear1990
    Tani Williams (@Yogi_Bear1990) reported

    @TELUS @TELUSsupport my phone says I have no service but I actually do I can't even text people rn. Anything happening in Northern BC?