Telus Outage Report in Irma, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Irma, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Irma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ginny Cummings
(@rxginny) reported
@Crackmacs Agree seems sketchy. I’m on Telus with an employee purchase plan and phone paying almost $90 a month (about 50% of that for service and 50% paying for the phone over 2 yrs)
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A Bisson
(@BissonYVR) reported
Hi @canadapostcorp & @canadaposthelps , what is happening with service standards in Vancouver? We keep getting mail late. Just received @TELUS bill today Feb 9, & it was due Feb 7. It’s usually received by end of the month. Why am I getting it so late? Have other examples #fail
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4streegrrl
(@forestreegrrl) reported
@paulisci @blair_ostrom yes, you just reminded me to check my current plan and see if there is something newer and better, since it seems that Koodo/Telus doesn't provide that service.
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Tyler J.R.Harper
(@TylerJRHarper) reported
from
Chase, British Columbia
I still don't understand how @TELUS was able to buy @masconcable meaning both internet options in my village are controlled by 1 company. How is this not a monopoly? Tech support ends at 8pm and I have been waiting for an agent for nearly 20 minutes
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AbrextaTheGaul
(@abrexta) reported
@CTVNews Imagine if CTV spent this much time investigating the ethical and privacy issues around the government and TELUS colluding to track +33 million Canadian's cell phones?
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Miss Vanilla's family 🐰
(@lilmisscream) reported
My internet got cut out for the moment, I was like "Oh no, Was I late on payment?" To realize the light on my telus machinery went out. It was easily fixed, All I needed to do is restart it.
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BruceM
(@BruceMurdoch7) reported
@trevortombe I will have to check mine but it is pretty bad. Then I got an email from Telus today that they are raising it 5 bucks/mo.
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austin 🌈📝
(@Stuxain) reported
@Telus is the worst for eSIMs. They cost $10, they aren't transferable (gotta buy a new one each time), they ship a PHYSICAL!! card with a QR code, and this whole thing takes forever. @VirginPlus transfers for free, and in seconds. Y'know, like a normal SIM card.
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x.
(@mingoccino) reported
To anyone considering joining up with Virgin Mobile—don’t! Terrible to its client base, never called to offer better plans, no compensation for their DST debacle. I’m paying $50 for 20GB at Telus now. @VirginPlusCare
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TELUS News
(@TELUSNews) reported
In Q4, @TELUS' total mobile and fixed customer growth of 272,000 led the industry, and represented their best fourth quarter on record. The performance was driven by leading customer loyalty results and superior product and service offerings.