Telus

Telus Outage Report in Irma, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Irma, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Irma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Irma, Alberta 02/16/2026 23:10

February 16: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ChadMulligan Chad Mulligan🇺🇦-Play La Bamba (@ChadMulligan) reported

    @TELUSsupport Second crack at trying to talk to a Telus representative about a billing issue. So far it’s been 30 mins and still nothing. And no I do not want to talk to a computer program to try and resolve my issue.

  • iambcguy J (@iambcguy) reported

    @ButkisDakota @VancouverSun Telus. In charge of your communications, safety, and health. Let's give them more power. Nothing wrong with aggregating GPs to take easy telehealth situations leaving those that need in person help or can't use a phone helpless.

  • SoniaFurstenau Sonia Furstenau (@SoniaFurstenau) reported

    The @bcndp fails to act proactively again and again. Telus and other for-profit companies have stepped into the gaps in BC’s healthcare system. The govt's solution should have been to protect universal healthcare by creating a network of community health centres. #bcpoli 11/11

  • SilverCompass Brenda Potter Phelan 🇨🇦🇺🇦 (@SilverCompass) reported

    When exactly did @TELUSsupport get so bad? Waiting to get a credit for a #FIONA fast pass for 100 minutes and counting. Chat BOT is not helpful only frustrating. And let's talk about the fee charge for using a credit card shall we?? 20 years of loyalty should count. #TELUS

  • gibsonsgolfer Bob Cotter (@gibsonsgolfer) reported

    @RobShaw_BC @TELUSHealth We already have a multi tier situation if a medical service like a MRI is backlogged and for so many without a doctor if they can afford a Telus one they do. We are years away from solving our shortage.

  • jtkulyk Jeremy Kulyk (@jtkulyk) reported

    What’s a better cell service? @RogersMobileCa @TELUS @BellMediaPR or others? I am with Rogers. Their bills ranges drastically, I tried to switch to Telus but it’s taken 4 days to get any kind of support. It seems the monopolies win in the Canadian marketplace.

  • mrg_86 Matthew Greenwood (@mrg_86) reported

    @TELUS why are you the worst? Why is it impossible to get someone on the phone? Why are you billing me for a phone I haven’t received? Why does every number an agent leaves not answered? I’m resorting to Twitter after 40 mins on hold trying to find a device.

  • RobShaw_BC Rob Shaw (@RobShaw_BC) reported

    NEW: The BC government has filed for a court injunction against Telus Health and Telus LifePlus paid service to see a doctor for allegedly contravening the Medicare Protection Act. @adriandix says access to healthcare should not be based on ability to pay.

  • jamram99 jaime (@jamram99) reported

    @BryanBC81 @richardzussman Bryan obviously you never heard of call control of you are with Telus you will never get a robo or spam call I never do

  • GordonRjag John G (@GordonRjag) reported

    @RobShaw_BC @adriandix So the BC Govt is suing to deny Citizens access to healthcare that they themselves fail to provide which created the opportunity for Telus to help with? What other jurisdiction anywhere on the planet denies their citizens access to healthcare?