Telus Outage Report in Irma, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Irma, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Irma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lance Bigger Staff
(@Lancebiggerstaf) reported
@TELUSsupport @TELUS still waiting on a resolution for the Alarm / ADT system. Have asked for years and months for an actual paper statement. Never seen an email bill. No access. Was one of the worst takeovers ever.
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Roger Davis
(@DavRoJo2013) reported
As a 𝘃𝗮𝗹𝘂𝗲𝗱 TELUS customer, ...informed of upcoming changes to your mobility account, affecting the following phone numbers on your account: ***-***-**** will receive a price increase of $5 per month ***-***-**** will receive a price increase of $5 per month #ValuedHellNo
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bhavesh kotadiya
(@bhaveshrk1611) reported
Worst decision choosing telus Not delivering their promise No any answers ... just to and from ... retail store to online support Not a fun #telus
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Heather Stocking
(@HLSox) reported
Come ON @TELUS, I’ve been trying for almost three weeks to return my iPhone 14 and get a new 1 but no one answers calls or returns emails. After hours on hold my feedback is, get some new music and slow down the self promotion. No, it’s not easier to use self help for everything!
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Felix🏳️⚧️
(@whiten0iz) reported
@thisintermezzo Telus? Service BC? Honestly this sounds like a lot of places.....
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Don Kennedy
(@transitDon) reported
@AndyMoose @adriandix The system is definitely broken & a major overhaul is needed. This should have been done years ago & followed through adjusting it, as needed, which it hasn't. Been without a Dr for more than 1 year, so its either Telus Healthcare or sitting 1 to 5 hrs in a clinic center for a Dr
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🦋Just Existing in a Crazy World🦋
(@CaseyBratPack) reported
@ThymelessC @TELUS Make them eat the charges.. also, credit for the 6wks+ w/o service & the repair call out.
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Kevin Johansen
(@KevinJohansen9) reported
@CBCNews My wages have gone down 40% over the last 5 years!! These CRA workers can go work at Timmies if they need extra money!!! How about the Telus employees that are getting totally screwed by the company. 0% raises and benefits roll backs? You fed gov employees think we owe you?
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Andy'sBathGatesAndBBQs
(@GLK_63) reported
Hey @TELUS any idea why the Optic feed of tonight's @Sportsnet feed looks like it is being transmitted through a potato? Never had it like this. TV, cable box hasnt changed.
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Corbin Visual
(@corbinvisual) reported
I used to think @TELUS was a cut above bell and Rogers, but have come to learn, they’re no different. Business support now routes through Central America, with the only available support options being ones that are written on their script. Outrageous, but unsurprising.