Telus

Telus Outage Report in Irma, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Irma, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Irma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Irma, Alberta 03/23/2026 08:00

March 23: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • caitludwig Cait the Great (@caitludwig) reported

    My husband and I have no service and cannot make any phone calls. Network down! #telus @TELUSsupport

  • shadow_canuck Shadow Canuck (@shadow_canuck) reported

    Hey, @TELUS and/or @TELUSsupport - it looks like service is down basically all across Western Canada. Do you think that maybe you might want to make a post on social media to actually say that, so your support people don't have to keep answering everyone one at a time?

  • JohnDee22888288 John Deer (@JohnDee22888288) reported

    @naughtykitten97 @TELUS Anyways the plan is that the military will shut off certain services like phone service etc. They allegedly tested it on the west coast yesterday.

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!

  • mishi8 MJ🇨🇦 wears a mask to protect others (@mishi8) reported

    @I_Am_The_Storm_ @telusmobility @TELUSsupport Telus Mobility down in Sherwood Park. Phone is using wi-fi for calls

  • HarvYEG mark (@HarvYEG) reported

    @TELUS my cells and landlines are down

  • mackenzie1240 Little Monkey (@mackenzie1240) reported

    @TELUS Hey, it would be great if I had service! This has happened more than once. Please fix it!

  • MoMorry David Morrison (@MoMorry) reported

    Everyone’s Telus cell service just go down?

  • sammysjeep Kim Krushelnicki (@sammysjeep) reported

    @craigjesske @TELUS @TELUSsupport Up and down (mainly down) in NW Edmonton. Goes from NO SERVICE to 4 bars and repeats. IF I’m lucky to get a call through - it is dropped!

  • MrHappyJavaMan Stephen Smith (@MrHappyJavaMan) reported

    Gotta love when @TELUS goes down in DT Calgary. Well time to wait until it comes back I guess *insert Jeopardy! theme here* #telusoutage #telusdown #yyc