Telus Outage Report in Irma, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Irma, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Irma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (55%)

2. 

   Phone (20%)

3. 

   Wi-fi (12%)

4. 

   TV (6%)

5. 

   E-mail (4%)

6. 

   Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Leighsa Cuthill (@Poohnigan) reported a minute ago

  I don't recommend Telus Business Connect App ... terrible, one more call from a Gilmour Meat customer and I will open a meat shop. Gilmours, your calls are still coming to me, can I get a finders fee? @TELUSBusiness #gilmours_meat

• Tony (@Tony09080625) reported 2 minutes ago

  @koodo my phone number was ported from @TELUS but i'm not getting service

• LotL (@LotL20) reported 12 minutes ago

  Calling Telus about the only service we have with them, already been on hold for over an hour just waiting to speak to a human being. Outstanding. Hey @TELUS hire more people or get a bigger selection of hold music. Actually... forget the hold music, just hire more people.😒

• Robb Aishford, REALTOR®️🌻🇨🇦🏳️‍🌈 (@CanmoreRobb) reported 12 minutes ago

  @TELUSsupport @TELUS any issues with the Internet in Cochrane today? Ours has been super slow.

• MrCampinCanadian (@MrCampinCDN) reported 13 minutes ago

  I hate you guys so much, you're the worst bank ever. Your customer service is so ****** you make Telus look great and that's saying something because Telus is complete CHEEKS.

• Ryan Castley (@rcastley) reported 15 minutes ago

  @TELUSsupport Hey Telus, I really appreciate being on hold for 35 minutes before my call is dropped without talking to anyone. You're overcharging me for a service I'm not even using and I can't reach anyone to change that. This is NOT customer support.

• Rugged Broad (@ruggedbroad) reported 16 minutes ago

  So far, Telus Mobility totally sucks and we don't even have our phones yet. Tell me again why being a Luddite is bad?

• DreadKnox (@darkmarrcuuss) reported 18 minutes ago

  What a shock, ethernet services are spotty-to-down in my rural town... again. Tethering won't work either, since mobile networks are so slow here. Thanks Telus, once again you've shown me why I should jump to starlink. You're infrastructure is garbage.

• LotL (@LotL20) reported 19 minutes ago

  Hi @TELUS it's been three hours now. That's three hours I've been tied to the phone, indoors, because cell reception in my area is awful. So, how do we handle stuff like this - how do I bill you for the work time I've lost?

• LotL (@LotL20) reported 20 minutes ago

  Hey @TELUS I just spent 2hr 5min on hold. Person who picked up said they couldn't help me because I selected business instead of home. Pretty sure I didn't mix up the words "home" & "business" when talking to your computer. Now I'm on hold again. I'll be cancelling.