Telus outages and service status in Irma, Alberta

Problems in the last 24 hours in Irma, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Irma, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justin Foote (@JustinFoote008) reported 5 minutes ago

  @OpposedMechanic @TELUSsupport Telus has to be one of the worst outside their Cell program. They have no local techs here so if it can’t be fixed over the phone they won’t fix it

• 
  Nancee Droo (@NanceeDroo) reported 10 minutes ago

  I have a landline! A couple days ago our power supplier had a planned outage. Coincidentally, our landline stopped having a dial tone. I called TELUS. Got a callback to help get the landline working again. I’m in Alberta 🇨🇦. The TELUS dude helping me is in Manila, Philippines.

• 
  Amber 🇨🇦 (@Ambie26237) reported 15 minutes ago

  Anyone else getting a glitch from @TELUS I just paid my bill 2 weeks ago and it says I haven't paid in the app. I'm pretty upset about this after being a customer of over 20 years. Now I have to waste time calling and try to speak to a real person.

• 
  Nima Zabihpour (@nimazabihpour21) reported 16 minutes ago

  @Bell it’s 2026, why does your mobility services not support outgoing caller name display? This should be stardand especially for business mobility clients who want the name of their business shown when they call clients. Telus and Rogers has this standard.

• 
  Jeff Watson (@jeffwasitunes65) reported 17 minutes ago

  @TELUSsupport When Alberta leaves Canada, can we open up phone competition? The retards at Telus use Guatemala 🇬🇹 for customer service for Albertans. What a joke.

• 
  jay X (@JasonI_X) reported 19 minutes ago

  @Gubloinvestor CANADA 🇨🇦 🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦 • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.

• 
  James (@James099878) reported 20 minutes ago

  @globalnews The bad news is Telus sent him a bill for 62 million dollars cause he didn’t have roaming.

• 
  RoseAnne Hutchence (@WordsAreCrucial) reported 23 minutes ago

  @TELUS @TELUSsupport My telephone bill went up 30% from last month. Service has not improved, I'm receiving NO additional features for this extra cost. Great way to lose a long-time (35 year) client! Thankfully, other service providers offer competitive rates.

• 
  Steve Pollard (@Steve_Pollard) reported 26 minutes ago

  @TELUS I’ve sorted it now cost me time and gas money to pick it up and another hour on the phone! That’s money down the drain

• 
  Justin Lynn (@Justin_1304) reported 28 minutes ago

  @TELUS Your AI system when I try to call and talk to a human ******* sucks so much!! Please make it easier to talk to a person. Bonus points if I can understand the person when I finally talk to one.