Telus

Telus Outage Report in Irma, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Irma, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Irma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Irma, Alberta 12/26/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BurnabyExposed Burnaby Exposed (@BurnabyExposed) reported

    Spoke to someone in @TELUS Escalations a little bit ago. She wanted me to re-explain everything that occurred yesterday - I told her to review her notes. She then became rude and said she was "making no commitments" and expected me to go by HER timeline. Cc: @TonyGeheran

  • pHarps Harps (@pHarps) reported

    My wife just spent 2 hours trying to re-cancel Telus accounts for an Alzheimer’s father, adding to so much mental and financial stress- including a workaround that they set up to manage this. I’d rather a day-long outage from @Rogers. Do better @TELUSsupport #MentalHealthMatters

  • Andiecip Andie (@Andiecip) reported

    @mov46 @TELUS @TELUSsupport I agree way too complicated. I can’t miss my hospital calls and doctor calls and my dads nursing home calls. It’s never the same number.

  • ambivalent_one ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

  • hqqmgi333 kkkkkkkki (@hqqmgi333) reported

    @TELUSsupport I just transferred my number to Telus. On the website you stated the process will take 2.5 hrs, but it’s been 4 hrs and I still don’t have service.

  • vicntc vicntc 🇨🇦 🇮🇲 🏈 🐈‍⬛ 🐕 📱 (@vicntc) reported

    @madtaffy1967 @HW87760_en @Scott_Gilmore High speed internet is not the same as cellular service. That said, thats a limitation of your provider and your province. In BC the govt worked with providers to get high speed internet to many locations across the province (Telus and Shaw)

  • bitrates bitrate(s) (@bitrates) reported

    does someone have a recording of the dystopian horror that is the telus support line hold music

  • gothicdisco THEE Disco Witch 🏳️‍🌈🏳️‍⚧️🇺🇦🌻 (@gothicdisco) reported

    @ItsDeanBlundell @MerlinofCanada @Rogers I moved to Canada in 2003 and signed up with Telus. We've used them for our landline, cellphones, and internet since then without a complaint.

  • ___Mitchell___T Mitchell Thompson (@___Mitchell___T) reported

    @TELUS is the worst. Cancelled cable in January but still getting charged

  • BurnabyExposed Burnaby Exposed (@BurnabyExposed) reported

    If @TELUS/@TELUSsupport continues to be unwilling to do so, I will upgrade my RCMP complaint re: their tech vehicle to a HARASSMENT complaint given how the tech and landlord spoke to me (saying something to me in a language I don’t speak.)