Telus

Telus Outage Report in Joussard, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Joussard, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Joussard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Joussard, Alberta 01/26/2026 02:40

January 26: Problems at Telus

Telus is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pichette_matt Matt Pichette (@pichette_matt) reported

    @TELUS @BlackHealthCAN Stop slowing down people's wifi that have unlimited then asking for $25 more to speed it back up. Any phone company that does not pull this let me know so I can switch.

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    A foot away from the router and I have a poor internet connection? Wtf @TELUS? Why am I paying so much to deal with this? I've done everything I've been told, I've been dealing with this for months.

  • theteapixie 🌬 😷 covidisairborne ✨ inexorabiliTEA✨ (@theteapixie) reported

    @TheJenRollins I have Telus. Telus sucks. Intermittently, I can get a signal. The service north of Madeira Park is probably not worth the time of the “big 3” service providers. I appreciate your info. Thank you for sharing.

  • fatimasaleh82 𓂆 Fatima says #FreePalestine 🇵🇸 فاطمة (@fatimasaleh82) reported

    @Hrbngr_of_btfl @TELUS I’m having this exact same issue. Called multiple times over months. Had techs out. Service is still spotty. Considering switching a providers at this point.

  • aguyswife1 ATjude (@aguyswife1) reported

    @JpFair @SteveBuick2 @Ashantz6 Telus sold customer data to Dept of Health for 200,000.they’ve been tracking Canadians

  • lauranickyy laur (@lauranickyy) reported

    Hey @TELUS as a customer I’m wondering why you sold cell phone data to health agency of canada. How do I find out if my data was shared?

  • jasontkachuk Farmer J (@jasontkachuk) reported

    My satellite internet is **** lately. Do a blame the feds? Telus for turning on 5g in between me and my source, the internet company?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @AntiVenom42420 I'm sorry to hear you're still having issues with your service and that you're considering leaving TELUS. The outage has been fixed already. Please let us know if the situation gets fixed with our colleagues from the technical support.

  • wilko_k Author Wilko van de Kamp 🇳🇱 🇨🇦 (@wilko_k) reported

    The future is friendly according to @telus - but trying to get a change to your services processed with them certainly is not. #fail #frustrated #wasteoftime

  • ABHabsFan JUST DAVE 🤨 (@ABHabsFan) reported

    I’ve had nothing but problems with Telus PureFibre…first it was brutal lagging with TV and laptop…now I have no internet connection at all. Going to be one boring night until technician arrives in morning 😒.