Telus outages and service status in Joussard, Alberta

Problems in the last 24 hours in Joussard, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Joussard, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ten Zowie (@TenZowie) reported 7 minutes ago

  @JFN1971 @MichaelVSmith7 @MarkJCarney I’m a Telus customer so I’m not getting price hosed by your duopoly. I can see prices are your sole motivation. That’s not the case for everyone. Thanks for the chat; good luck to you.

• 
  N2S (@Indig2S) reported 7 minutes ago

  @TELUSsupport absolute bullshit service. I’m done with Telus. Cancelling everything. Over a month & at least a dozen agents & 2 home visits to transfer an account. Was assured I could keep home phone number & keep email addresses. Account finally transferred & lost it all. 🖕🏼🖕🏼

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 8 minutes ago

  @TELUS @mmabrey1 • Last night: Called and were told there was a "known service disruption" in our area. • This morning: Called again, told the exact same thing. • This afternoon: Called a third time, and TWO more employees confirmed a service disruption.

• 
  North American Union (@NorthAmericanU2) reported 10 minutes ago

  @koodo I don't have a passcode for DMs because I refuse to give my phone # to X. And since my Koodo phone is DEAD anyway thanks to Koodo, I'd have to give X my other phone service provider, which I won't do, either. I will have to stand in line at the Telus store to GET MY MONEY BACK.

• 
  Parental Advisory (@Parental_OnX) reported 13 minutes ago

  So latest update. STILL no @TELUS services at the new house. A LOT of conflicting answers, with any luck tomorrow it gets done finally. And if not then I am just going to cancel everything and go with starlink and put in a consumer affairs complaint. Absolutely ridiculous to take 10+ days to get services connected. Especially with the reasons given. I understand the broken line, but that was repaired last Thursday by the only competent person to come yet. Then to be told to "reboot the equipment" when we don't even HAVE equipment yet.... This is the problem with cheap overseas support that just reads from scripts and doesn't ever listen to anything the customer says. Get your crap together Telus, people are paying you literally thousands of dollars a year for some of these services and your techs half the time done even have the tools or skills required to do simple repairs or swaps if needed.

• 
  Diversity Workshop, CCIP™ 🔨 (@minnysan) reported 13 minutes ago

  @MurrayManera @EPCOR @TELUS 311 won't do ****. My opinion is merely based on years of direct experience.

• 
  Roger Loves Music (@MusicMan1730) reported 15 minutes ago

  Telus @TELUS @TELUSsupport What is the phone number to cancel my Home Service? I need to speak with someone to help explain to me why my bill went up $140

• 
  Bon (@bon_muses) reported 16 minutes ago

  @TELUS Sent email formal complaint to #CEOs office for review after dealing with numerous escalation managers

• 
  Dave (@DavidC19760909) reported 17 minutes ago

  @TELUS @TELUSsupport Your customer service SUCKS! An hour waiting with no option for you to call me back? Watch me renew my contract now!

• 
  Dennis Van Raalte (@dvanraalte) reported 17 minutes ago

  @TELUS @TELUSsupport How do I sign a contract with you for you to go and increase my rates after 8 months? Someone better reach out and correct this. Brutal service. @TELUSBusiness