Telus

Telus Outage Report in Joussard, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Joussard, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Joussard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Joussard, Alberta 02/18/2026 15:40

February 18: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • virtuous_sloth Sloth is a Virtue (@virtuous_sloth) reported

    @andrew_leach Some tech-savvy Gen-Xers whose first mobile phone number came from Rogers (before Telus existed) may have already left for Wind, err Freedom, err Shaw trying hard to create a 4th national carrier (you're welcome) may not even know about some Rogers problem.

  • ButtBeard DC (@ButtBeard) reported

    With the Rogers Nationwide network issue killing my @fido plan and no clear ETA about a fix time or even a root cause, it might be time to talk with @telus about swapping over if this continues into tomorrow.

  • NoPants_Ryan Ryan (@NoPants_Ryan) reported

    @NOT2FAST @StraightTalkNot @maxfawcett Telus and bell use the same towers. If you’re in AB a Telus mobile,internet and TV bundle is actually not bad.

  • maxbalzer_ Max — #AppleEvent (@maxbalzer_) reported

    Huh, ok well now TELUS/Bell is partially down. Calls and SMS not working, but my data is 🤔

  • clynn_ Court ♓️♒️♋️ (@clynn_) reported

    @ButtBeard @fido @TELUS I haven’t been able to make a single phone call working from home today 🙃 how does one **** up this badly?

  • WyattHBrown Wyatt Brown (@WyattHBrown) reported

    @Penman_Will @Rogers I'm thinking of switching to telus from my current service provider

  • NadineCoyleVEVO npc energy (@NadineCoyleVEVO) reported

    @ds00za everyone knows the @TELUS customer always survives

  • NeelyMosca Neely Mosca (@NeelyMosca) reported

    I think y’all Fido users are back in service. It was good being a Telus customer today lol.

  • NikaDragomira Danika Dragomir (@NikaDragomira) reported

    @mynamesnotgordy Rogers too, so I hear. Did they find out what it was? I was in a tech shop at the time it happened. Some geek who worked there said 'Something big is going on: Rogers and Telus are down in Ontario!'

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown