Telus

Telus Outage Report in Kananaskis Improvement District, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kananaskis Improvement District, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kananaskis Improvement District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kananaskis Improvement District, Alberta 10/16/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ShriramJogdand1 Shriram. (@ShriramJogdand1) reported

    @TELUSsupport I thought to call Telus for billing issue. Wait time on phone is more than 1 hour. No Email Support available. Not able to login to Chat. How to reach billing support?

  • secular_girl ☮️ #secular_girl (Mastodon: Secular_Girl@mstdn.ca) (@secular_girl) reported

    @telus why do I get no data in Kelowna or Chase. Sucks when you travel and can’t use map. We pay you a lot of money. Called for assistance, but the wait is an hour. Hire more people. We deserve better than this.

  • LarryEdWoods Larry Edward Woods (@LarryEdWoods) reported

    @banjosworld @TELUS Probably a question for @Chris_Bittle since it was the federal government that allowed this fee. Chris can you help us out here?

  • flipkoin2 flipkoin 🟠 Covid is airborne 🌬 (@flipkoin2) reported

    Telus Health has my private and confidential health records and I never consented to that. SaskParty government gave (with a kickback scheme, the same way that Mike Harris owns many LTCs) my information without my consent. #skpoli

  • TopKatGlass 🌱 TopKat_GlassDragon 🌈 (@TopKatGlass) reported

    @TerrencePaul5 It is disgusting. Received text last week regarding Telus health - response given was that I would cancel my phone & all other contracts with them if I ever received another.

  • Andrescht131 Alpha Ginger™️🦄🔥 (@Andrescht131) reported

    @PrimeBane The only issue I had was living in Banff Trail. I'd only have a single bar of service Downtown is much better, but seems the Telus network for the NW is pretty hit or miss

  • CreativeTroy Troy McNamara (@CreativeTroy) reported

    @TELUS I don't appreciate your sales reps consistently calling me trying to sell promotions and when I ask to be taken out of your database they hang up before I can even finish my sentence. @PrivacyPrivee #PIPEDA

  • mmck Margaret (@mmck) reported

    @TELUS @TELUSsupport I’m not sure what is going on with your company anymore but I just had the most horrific incident with one of your telephone agents. I was gaslit, lied to, and treated like scum. I’m almost in tears. @Shawhelp can you do better? I give up.

  • DiscernDomains 🇨🇦🇺🇦 Canadian prole w/unacceptable views (@DiscernDomains) reported

    @TELUSsupport Hi. Just spoke to my neighbour. Literally just hung up. Their fibre comes out of the same pot as mine on the lawn. His Telus fibre is working 100%. Mine has been down 5hrs plus! What the hell?

  • Wilson12_T Tom wilson (@Wilson12_T) reported

    @TELUSsupport All your guys solution is to restart the router have done that about 20 times always say they will call back and check up still nothing changed next step cancel Telus and buy musk