Telus Outage Report in Kananaskis Improvement District, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kananaskis Improvement District, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kananaskis Improvement District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Breaking Badger
(@Badger883) reported
Hey @TELUS can you fix your service issues in Burlington?
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TheRedFisher1
(@TheRedFisher1) reported
@bebe900 @elonmusk Rogers is downright awful, almost as bad as Shaw and roughly as ****** as Telus. Then there is the cost in Canada... You would think we are on Mars with the price of phone/internet service.
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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MEAG ⚡️
(@meagkennepohl) reported
@rajneeshk @TELUS @koodo I got locked out of my account for trying to order a phone/new plan too many times without success! SO FRUSTRATING!!! They better fix the issue and continue the sale for a few more days so people can actually get it! If they don’t, I’ll be switching providers!
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Dagmar Gross
(@Dagmar__Gross) reported
If you're curious, maybe interested for yourself, DM me and I can connect you with Jeremy at Telus. No incentive here. I just want to help him because his service was so impressive, and he spent so much time with me, over multiple calls.
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SIKHC43S💙⚔️🧡
(@sikhc43s) reported
@TELUS @telussupport is the worst customer service ever. I signed up for a one month service and they have been charging me every month ever since and threatening my credit score. Would not recommend Telus ever again. Going back to Rogers immediately.
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Rosanna Cholak 🇨🇦
(@CholakRosanna) reported
@rastasack Telus had other company start at 37.00mth and said would change over same price WRONG 85.00mth changed cameras 2x and still not working NO PICS OF AT DOOR..CAMERA NOT WORKING WHEN THINGS STOLEN..MONITOR TURNED OFF IS WATCHING ME IN HOME..PIC DUPICATION...I AM SECURITY 10 yrs KNOW
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Laggan
(@Velvetpage) reported
@GordTulk @DonDavies And the strategies they introduce to implement that all include patients paying, eg Telus Health: subscription service.
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christopher c
(@christo57268711) reported
@TELUSsupport I have a credit with Telus and canceled my service with you guys. I removed my credit card from my pre authorization method of payment. How can I have my money back ?
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Steve Fisher
(@hellofisher) reported
The service and experience this week with @TELUS was a low point for me. Advertise a Black Friday deal and there is no way to get through the flow in the my TELUS app. Called in and now I have the wrong prices and data amount on my account. (Thread)