Telus

Telus Outage Report in Kananaskis Improvement District, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kananaskis Improvement District, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kananaskis Improvement District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kananaskis Improvement District, Alberta 02/16/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • miafonthemove Mia Finn (@miafonthemove) reported

    @TELUSsupport you have suspended our account in error due to a mistake Telus made. You are now telling us we cannot get it reconnected until tomorrow. This is the worst. #customerfail #customerservice #badcustomerservice

  • Nabatron Homie El Guacamole (@Nabatron) reported

    @TELUSsupport @TELUS anyone working today? Been on hold for hours! Need help with TV!

  • terrykhoyt1 Bubble Tey (@terrykhoyt1) reported

    @katynotie I saw these poor buggers from telus in purple polos wandering around my neighborhood with clipboards going door to door, presumably sales of some sort. Bad timing.

  • LGSentinel L Graves (@LGSentinel) reported

    @deanneachong @TELUS 40 minutes in on call, asked if they'd solve the problem & call me back. Still waiting. Next step, call @CRTCeng try for resolution Meanwhile, phoning for info on other options. This is all unpaid time.

  • AlexBRivard Alexandre B. Rivard (@AlexBRivard) reported

    The best part about being a @TELUS customer isn't paying nearly $100 for 5G of data but it's the fact that you can't add a data top on *their own app* because they can't connect to their *own servers*. Canadians are, again, getting absolutely hosed by the big three.

  • The_Vendelo Sir Venskellington Esq. XII 🇨🇦 Meatsuit Pilot (@The_Vendelo) reported

    @_spatsula Shaw is routinely an ******* when it comes to net. I was considering switching to them because of the gigabit, but that makes me go😬all over again and stick w/ Telus. I hope they fix the **** fast for you.

  • HughLeung Hugh Leung (@HughLeung) reported

    @TELUS my @Shawhelp 2 year 300MB contract expires next month and they’re asking me to renew and pay more monthly. You guys got anything for me to make the switch? I’ve been using Shaw for years; down to make the switch if I can pay the same or save.

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported

    Anyone else having Telus internet issues in #yeg

  • CrunchyCarpets Kerry Sauriol (@CrunchyCarpets) reported

    Omg @telus don’t come and sell “deals” at my door. Offer me same deals via email. Give me deals for being a good customer. Not at my door in 2021

  • skinny_pete_ skinny pete (@skinny_pete_) reported

    @MobileSyrup @TELUS Ontario service when?