Telus

Telus Outage Report in Kananaskis Improvement District, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kananaskis Improvement District, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kananaskis Improvement District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kananaskis Improvement District, Alberta 02/03/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kimmbey2 kimmbey (@kimmbey2) reported

    @Rohit_Chauhan1 @TELUSsupport I know this was a while ago, however I have a neighbour dealing with driveway damage & Telus is not taking responsibility!!

  • Kraventhern Kraven (@Kraventhern) reported

    @Bobbo80 What’s the deal? I did the ahs discount with telus. It not bad

  • aprilknunchucks Raging in the Plague Age (@aprilknunchucks) reported

    @MrMerlotMusic Haven't heard of this one but will check it out, thank you. I figure I'm stuck with Telus or Shaw no matter what since everyone who isn't them is leasing their juice. This is really a Shaw problem

  • RobSomerville1 Rob Somerville (@RobSomerville1) reported

    We had no cell phone service until recently. Apparently a telephone line was cut. Possibly by Halkirk where some road construction was going on. There were Telus workers on site.

  • hawkygoalie Benson H (@hawkygoalie) reported

    A @TELUSsupport business technician supposedly couldn’t reach me on my Telus mobility phone (no missed call) and didn’t bother to call the main business number. Worst of all, they cancelled both the appointment and the ticket for support. Start from square one.

  • melclark65 Melanie Clark 🍁🍊 (@melclark65) reported

    @awong37 I was going to say "all parents". Mine screwed up her lifeline, I called Telus & dealt with it, so parent forwarded me the customer survey to fill in as thanks!

  • nikpat00 Nikki (@nikpat00) reported

    @TELUSsupport so if your managers are also unwilling to help, who do I call next? stay away from Telus folks I’m warnin ya!

  • courosa Dr. Alec Couros (@courosa) reported

    For website we tried two different computers on two two different networks - both Chrome and Safari with three different credit cards. For phone, we tried phones connected to Sasktel, Rogers, Telus, and Bell. Same issue happened in May. Had to order at store.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    ANOTHER dropped signal @TELUS Optik TV. Do NOT sign up for this ****** service.

  • dashate24 Literally Sarcastic (@dashate24) reported

    @edmontonjournal @TELUS Starlink is literally available now for cheap as ****, why not do that instead?