Telus Outage Report in Kananaskis Improvement District, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kananaskis Improvement District, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kananaskis Improvement District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (29%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Baillie
(@BaillieIan) reported
Hey @telus if I stop paying my @masconcable will you call us? We need to get a hold of you- but we call and call and then it rings and someone never answers the phone. Its the worst system ever.
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Brad
(@theswindian) reported
@TELUSsupport @telus. Where loyalty means more to the customer than the service provider. "Loyalty plan," 13% rate reduction for 40% less data. What a deal.
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HousecallsHousecats
(@yeghousecat) reported
@ShawInfo Your customer service sucks … I have a simple question but your “help” bots are too stupid to help … I called in but was #70 in the queue … lucky for you Telus sucks too #monopoly #yousuck
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Ian Baillie
(@BaillieIan) reported
@TELUS can you change your trainwreck of a phone system so people don't need to spend an hour on the phone to get support?
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paula
(@paulabee9000) reported
@rcarrick Telus. Ages waiting for their callback. Finally got through to the loyalty department supervisor who promised to call back on a certain day and never heard from him. Matt H in Burnaby I’m still waiting. All of this is soul sucking and beyond infuriating.
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CHRIS VAN DER HORDEN
(@CHORDEN) reported
@MobileSyrup Low blow from the big 3. #Rogers #Bell #Telus 3G speed is not what the law intended and you know it. Garbage offering.
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VillageOfAndriods
(@VillageOfAndrew) reported
Worst customer service ever from @TELUS @TELUSsupport #NOSUPPORT
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Billy Rigger
(@BillyRigger1) reported
@iPhoneinCanada Unable to get a signal or bars with Telus LTE then I switch to 3G get full bars. LTE is not as what they say it is unless you live next to the tower.
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Ragnar Danneskjöld
(@vcbacknblack) reported
@Shawhelp Ya I read tht bit if the building burnt down I’m assuming it will be an extended wait. If that’s the case I hope they let us know. People here already switching to Telus saying the building is gone
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AwesomeEcks
(@AwesomeEcks) reported
I’m sure this Telus guy hates my guts. Won’t settle for the router in the living room because ain’t no way I’m running another 50ft Ethernet cable to my studio lol only problem is there is like 5-6 cat lines in this condo and he’s having a ***** finding it. I owe this dude a beer