Telus

Telus Outage Report in Kananaskis Improvement District, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kananaskis Improvement District, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kananaskis Improvement District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kananaskis Improvement District, Alberta 12/29/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MarleneGreenDay Marlene Green (@MarleneGreenDay) reported

    @ASTeacherParent @Bernardo1130 @PennyDaflos True. I don’t know which city/town you are in but Telus Convention Centre does have afternoon appointments available (at least yesterday they did). Weekends, mornings and evenings all booked up with AHS & pharmacies. Too bad other AHS vaccine sites in Calgary aren’t offering AZ.

  • closetag Closetag (@closetag) reported

    @Shawhelp will it be more, “working on it”, “no ETA but a few more hours” then “Good night, see ya tomorrow!” from Shaw for Langley customers without service for a second night? Gonna be hard to get a Telus install appt with everyone leaving at this point.

  • thegitxsan Hetxw'ms Gyetxw (@thegitxsan) reported

    I often wonder how these huge telecom companies get away with monopolizing and overcharging Canadians consistently. All for poor service, customer blame, and gaslighting. @TELUS has sent me in circles trying to get a device added to my account. I don't have time to deal.

  • jeffwerner Jeff Werner (@jeffwerner) reported

    @AlekArsovski @bikesandcode OK I thought mine was bad (2–3/day). Also on Telus.

  • mayorblaine Blaine (@mayorblaine) reported

    I’ve been w/ Telus mobile for near 30 years, never had another carrier. Talked to some nice ppl on the phone but I always wonder why I’m so loyal or consistent. It’s not a reciprocal relationship.

  • JaredinLangley JRODDD101 (@JaredinLangley) reported

    @Shawhelp @closetag STILL NO SERVICE!?!?!?!? LOOKS LIKE ILL BE SWITCHING TO TELUS!

  • mayorblaine Blaine (@mayorblaine) reported

    @SWCalgaryGuy I appreciate that Brian. I’m not looking for favours just trying to understand what benefit there is to being a loyal customer. Not just Telus either, Shaw etc....

  • JaredinLangley JRODDD101 (@JaredinLangley) reported

    @Shawhelp WHEN WILL SERVICE BE RESTORED IN WALNUT GROVE! if it's not on soon I'm switching to Telus....

  • touteparpillee 🇨🇦 Lyse 🇺🇸 (@touteparpillee) reported

    @dohRG Probably. Telus is upgrading it's network during the coming months. Plenty of time since my 2nd shot will be in August.

  • thekroppers Cory Kropielinski (@thekroppers) reported

    @TELUSsupport I do now, but apparently it is just a tempoary fix. If it wasn't for my neighbour who gentle 'persuaded' the rep to walk her through the end around, I still wouldn't. Henry at telus support was great but he said the problem still isn't fixed. In Nanaimo.