Telus Outage Report in Kananaskis Improvement District, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kananaskis Improvement District, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kananaskis Improvement District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (18%)
-
Wi-fi (12%)
-
TV (6%)
-
E-mail (4%)
-
Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Jass Grewal
(@JassGre09055539) reported
@KevinNiefer @telusmobility They need to take smart hub service off market. Telus deserves negative 10 in customer service. Very bad tech support, not trained and no one has any idea what they are supposed to do
-
Cheryl Benson #SavingCheryl
(@cherylbenson) reported
@nejsnave Which ones? I am with horrible Rogers I know Telus has or had a discount for Seniors and maybe disabled. Rogers knows I’m disabled and not a word.
-
Marcus Lloyd
(@MarcusLloyd1) reported
Just to add, 1 year on and Telus is still crap in Airdrie and don’t send me a private message as it is just not some issue in small areas, it’s the whole of Airdrie. @TELUS @TELUSsupport wish I could move providers. Fix it as you guys are paid enough.
-
LifestyleDigs
(@TheLifestyleDig) reported
Just filed a complaint against @TELUS with the CRTC and this time I specifically mentioned how the Telus support staff on Twitter are useless. Thanks to them Telus is getting hit with complaints at all levels. Never ignore a pissed off customer!
-
rcatley
(@rcatley) reported
@shawhelp Been on hold for 40 minutes and in a chat for more than 30 because the tech never showed up. After 20 yrs, time to call Telus?
-
Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
-
Trevor Buchmann
(@erinandtrev) reported
from
O'Brien, Ontario
@TELUS I’m a Telus customer in rural NE Ont and would love access to reliable, fairly priced, high speed internet. Your Twitter support ghosted me yesterday. But I suspect there is nothing they could do for my $400+ monthly bill.
-
Synthetic Animals
(@moodyangela) reported
@matpVI @TELUS @CDCofBC Telus sucks If they want more people to use their services then they should stop sucking But a lot of people have been exposing their scam of “upgrading” to fibre optics to have worse service. And requiring extra wifi boosters they sell As if their monopoly isn’t profitable
-
KdC2017
(@KdCoates2017) reported
@matpVI @TELUS @CDCofBC The Katzie have closed gates and have been very open about closing their community to the public to protect their members. I'm assuming Telus actually needed to park on the street and walk in. Smh. Stupid.
-
Jeremy Gauthier
(@jeremyggauthier) reported
@SamBrennand Was thinking the same thing. @TELUS @ADT Canada should be ashamed for launching this customer portal. Not acceptable.