Telus Outage Report in Kananaskis Improvement District, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Kananaskis Improvement District, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kananaskis Improvement District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (49%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• David91 (@mention_z) reported 7 minutes ago

  @Bell @bakamobile so your offering new customers 50$ for 15gb and existing 56.50$ and your going to let me go as a customer forever over 6$? Crazy… oh well here I come telus!

• JAKEYBAYB PRESZN (@Jakesnotfunny) reported 8 minutes ago

  @TELUS your internet service in Nisku AB has been 3/10 for 2 years. Fix that.

• Hedden 🇨🇦 (@CanadianHedden) reported 9 minutes ago

  @TELUS currently on the line with Bell following up on a cancellation that Telus said they were sending on my behalf but never sent it. Now I have to pay another month of services. Is this normal practice Telus?

• BrianGarside (@BrianGarside) reported 12 minutes ago

  Hey @TELUS I pay you a lot of money every month, what are you doing to stop the robo scam calls I am getting from "Revenue Canada" and "The Canada Border Agency"? One solution: Refuse any calls that have spoofed numbers. Make it happen!

• Sarah Staying Home (@webrokeaway) reported 16 minutes ago

  @MonikaSocialYeg Yup our Telus hub is horrible at the moment @TELUS

• NorthAmerican (@StopCovVariants) reported 18 minutes ago

  @TELUSsupport Why am I not being offered a CALL BACK for Telus technical Support… it says an hour wait on the phone?

• Jeff. Now with 10% More Pumpkin Spice! (@woodwarddotCA) reported 19 minutes ago

  @TD_Insurance I'm just writing to let you know that you have the WORST customer service, and that's really saying something in a world where Telus exists. You lost a customer today & though I know you don't care I'm going to advocate to everyone I know to use anyone else but you.

• Emma Deady (@emmadeady) reported 20 minutes ago

  Hi I need to know how many Canadians blew their CERB on blow bc I dunno if I’m just not good w/ money but I never went full wolf of wall street–I barely covered rent/groceries. Y’all acting like 2k turned us into Tony Montana when really we were just praying we could pay Telus.

• deb janzen (@debrajz) reported 21 minutes ago

  @TELUSsupport trying to get help for home internet that has been down since yesterday evening. Telus Assistant says it’s not available right now and 310-1212 number is perpetually busy. How are we suppose to get support???

• Nagarajan Dharmaraj (@nagharaj) reported 27 minutes ago

  @MarriottBonvoy Internet is down for the past 4 days and Hotel Mgmt is blaming Telus for that. It is insane when you accept @UofT students for quarantine and don't provide internet. Remote learning is not possible. Be courteous and empathetic.