Telus

Telus Outage Report in Kananaskis Improvement District, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kananaskis Improvement District, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kananaskis Improvement District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kananaskis Improvement District, Alberta 01/14/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CammyMcArthur Cam McArthur (@CammyMcArthur) reported

    @pearlsonally I have Koodo. Telus owns them and haven't had any problems. I pay $50 for 13gb, but that's a non contract plan I'd also recommend fido/virgin mobile but Rogers/bell owns them. You could also get freedom mobile, but their service is a hit or miss sometimes.

  • leftynut facepalm (@leftynut) reported

    @TekSavvyBuzz @Bell I live in a city & only get one bar of service from @TELUS for the past six yrs. I get even worse/spotty service when I travel yet we STILL pay the highest rates in the world for substandard service. The collusion between major cell providers is criminal & unacceptable.

  • joeyx64 Joey Legrand😷🇨🇦 (@joeyx64) reported

    @TELUS 🙄 Starlink, no infrastructure. Any other solution is stupid.

  • DianeMi84946866 Diane Miles (@DianeMi84946866) reported

    @TELUS How many seniors have you left without phone service because your technicians cannot enter a building? Also just wondering how much you are going to knock off of my mother -in-laws bill because my husband is doing the work for the technician?

  • piyesisbrand Joshua Brass Fraser - Piyêsîs ᐱᔦᓰᓯᐢ Marketing (@piyesisbrand) reported

    @TELUS @TELUSBusiness @TELUSsupport Hi there. I currently have 75 Internet - keeps freezing/slowing down. The signal broke 3 times during a meeting I was hosting. We've been with Telus for years, apparently we are eligible for Fibre Optic, but they keep hanging up. #Calgary #help

  • CriticalGamer16 Zack (@CriticalGamer16) reported

    Scratch that, apparently it's telus having the worst service ever. What the hell am I paying $110 a month for again? This is bullshit man, I had better service in Alberta, for **** sake.

  • 902intoronto 902inToronto (@902intoronto) reported

    @Victoria59L @Bell @Rogers you’re lake huron right? our cottage has embarrassingly bad service for us on bell/telus towers up there. thinking of getting a wifi repeater just to have internet at all since the cell reception is borderline non-existent in the kincardine area

  • mattcolangelo Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia

    @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

  • shutthefoccup été 🌞 (@shutthefoccup) reported

    @pearlsonally @Rogers @RogersHelps U won’t get any iPhones for free lmao don’t get ur hopes up on that one. Rogers never once called me to lower anything, I’m not having an issues with bell as I stated and they are still calling me to lower my bill and give me promos. Telus and bell share the same LTE network.

  • Major_Hutch Buster (@Major_Hutch) reported

    @koodo I received the utmost worst customer service from a Koodo/ @TELUS location now even 15 minutes ago. This young man was obnoxious, condescending, and outright rude to me. On top of that his mask was hanging below his nose.