Telus

Telus Outage Report in Kananaskis Improvement District, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kananaskis Improvement District, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kananaskis Improvement District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kananaskis Improvement District, Alberta 02/23/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nataleave mr. i miss having sex (@nataleave) reported

    is telus data not working bc of this storm bc if so i will end it all

  • juvarya8 Juvarya Veltkamp. MBA, GCB.D (@juvarya8) reported

    We switch over to #Telus for cell service. We wait. No phones, no SIM cards. But we get billed! My husband spends 12 hrs on the phone. Still no SIM cards, only bills and sales call to upgrade! Customer service not available for days. Is this the norm, @telusmobility ?

  • Happy_Mann Happy Mann (@Happy_Mann) reported

    @TELUS worse serve cant fix simple billing problem for month and still need business

  • JHuddleston67 Jenny Huddleston (@JHuddleston67) reported

    @timmy_bro_ @TELUSsupport Are you having problems with your TV shows pixelated and freezing too. I am having this problem and TELUS can’t seem to find problems

  • APoesiat Adrian Poesiat (@APoesiat) reported

    @stgpeppers @MarthaLRogers I switched to Rogers because Telus service blows on the gulf island I’m living on. Not even one bar. I get great reception with Rogers and my Bill is lower.

  • WalterH52219486 Walter Harding (@WalterH52219486) reported

    @TELUS @ADT You would think a loyal customer of almost 13 years would be able to get a digital keypad over their archaic push button key pad without having to pay over $100 for it when you give it free to people who have never given you a penny. Strange business practice.

  • Tynwaldwoman Barbara (@Tynwaldwoman) reported

    @DouglasTodd Brilliant. Hopefully @TELUS is on it. Do major phone networks not routinely share the problems experienced by their customers? This has been irritating for such a long time that I thought service was a four letter word.

  • Jaskara42441294 Jaskaran Singh (@Jaskara42441294) reported

    Recently moved 5 lines from Freedom to Telus, experienced horrendous customer service. Just wanted to purchase the latest iPhones, but the agents kept on transferring me from one department to another. Very dissapointed!@TELUSsupport @TELUS

  • ShimaMasoumi2 Shima Masoumi (@ShimaMasoumi2) reported

    @TELUS @TELUSsupport you are terrible

  • raskalryan RyanR (@raskalryan) reported

    @TELUSsupport Is there a faster number than 888-811-2500 to deal with a billing credit? Wait time says over an hour. Would the regular Telus Customer Support number 888-811-2323 be faster?