Telus Outage Report in Kananaskis Improvement District, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kananaskis Improvement District, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kananaskis Improvement District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Telus
Telus is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (20%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mount Pleasant BIA
(@MountPleasantBC) reported
hey @telus what is with the 24 to 48 hour callback when there is a billing problem on your end? you have been billing us for 2 accounts and a number that does not exist...because this is unacceptable. you are a communications company...and yet have a hard time communicating..
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marionetta
(@marionetta) reported
@AlbertaOtoole @erinotoole @JustinTrudeau It was a stupid question. Verizon used to own Telus shares; sold them years ago. And before that, GTE ( a precursor of Verizon) owned the majority of shares in BC Tel.
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Christopher Lee
(@MudPhud07) reported
I got spam email from Telus Health yesterday. I don’t have and have never had any association with Telus before and never got spam emails from them before either. But I did sign up for MyHealth records two weeks ago. Coincidence?
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John McTavish
(@CigarSurgeon) reported
@TELUS Your door to door sales people are beyond aggressive. If you're looking to have people cancel all services, you should keep sending them out to knock on doors.
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Eric O.
(@TheEricOcampo) reported
@TELUSsupport I'm trying to extend my contract but it is hard to contact TelUs support...
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Anggi Marisa Lubis
(@nggilubis) reported
@TELUSint Hi Telus, I am one of the vendors in Telus. I have been accepted in one of Telus project and told that a manager will contact me within 14 days. No one contact me yet and I emailed the contact address but no ones replying yet. Please help, thanks.
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Mark Meunier: ⁜
(@MarkMe60) reported
@britboy77 Telus is just as bad, but Bell is even worse.
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Ryan Brewer
(@RyanBrewer21) reported
@ohbroiknow @SeanRossSapp I’ve never tried sorry, usually it’s available on PPV with Telus so when I didn’t see it I thought maybe they aren’t airing in Canada
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Lilibet Greig
(@OurLadyofMXs) reported
@telus you have the WORST hold music. I'm not a customer, so i get that there.... i mean wait times are a thing.....but jesus this is horrible
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Ian Seggie
(@IanSeggie) reported
@TELUSsupport As soon as possible isn't good enough anymore. Three weeks of this nonsense, we're going to walk away. You contact me - you have my DM's already. We are FED UP. There are other options for TV and mobile service and I have no contract obligations with @Telus anymore.