Telus Outage Report in Kananaskis Improvement District, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Kananaskis Improvement District, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kananaskis Improvement District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 26: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (45%)

2. 

   Phone (29%)

3. 

   Wi-fi (9%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Nishant Chawla (@Nishant__416) reported 6 minutes ago

  Also when tried talking to customer support @TELUS @TELUSsupport they say this is what it is ..

• kristina (@kristinafanzega) reported 7 minutes ago

  @TELUSsupport @telus wtf?!?!?! When I approve a charge, u can't add on charges without telling me!!!

• Nobody's Fool (@Canadian_Guano) reported 7 minutes ago

  Told @TELUS to take a hike over year ago. Seems like they have a problem with understanding that. They conned a senior & they were paying a criminal amount for stuff they didn't need or know anything about. Never trust any of their door to door con people.

• CPI Networks (@CPINetworks) reported 8 minutes ago

  @TELUS Today I have spent 5+hours dealing with the most incompetent customer service reps in 10 + years while calling Telus Mobility. Trying to get a $10 dollar Tablet plan that shares my unlimited plan data. Regret leaving Rogers! Still don’t have CSR that can help😢

• Jeremy PHAN (@JPTN) reported 10 minutes ago

  Apparently only Bell supports transfering eSIMs. Time to buy a new Telus sSIM after less than 2 weeks of usage due to switching to the new Pixel 7 Pro. Ugh. @TELUS #FAIL.

• Excel (@Excel8686) reported 12 minutes ago

  @stephen_burtch If you’re with Telus they have an amazing call block feature on the service side and I’ve not gotten another spam call since. Not. A. Single. One.

• Bruce Shearer (@roystonbruce) reported 15 minutes ago

  @rodmickleburgh @TheTyee BFD…only deals with the Telus Life program, with about 4000 enrolled. Does not apply to the basic FREE Telus program that provides access to Fam Drs. Also diverts attention from the real issues around the lack of fam Drs.

• Greg (@Dwntwnbrwn50) reported 16 minutes ago

  @TELUS you’re really super frustrating to get a hold of. Currently at 1 hour 45 minutes on hold, and I can’t access my account online. This is trash customer service

• Elaine Gamble (@sognogs) reported 17 minutes ago

  @rodmickleburgh @TELUSHealth I believe that is Telus health plus which is a different service . Did you read the complete description by Telus ? Dix finally responded to nagging from the Green Party. There are many health services for which we pay such as physiotherapy.

• Nancy Perger (@NancyPerger) reported 18 minutes ago

  @sailorgirl2017 It's happening every where so I'm not surprised. The problem is - that Dr. can't do anything except tell you to go to hospital or stay home. Can't order medication or even learn one damn thing about you that might make a difference. I'd rather have a nurse practitioner then Telus