Telus

Telus Outage Report in Kapuskasing, Cochrane District, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kapuskasing, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kapuskasing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kapuskasing, Cochrane District, Ontario 05/13/2025 08:00

May 13: Problems at Telus

Telus is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Imagine335 K G (@Imagine335) reported

    @TELUS-absolutely terrible service! Each time you call you get a different person who promises a certain deal but when you get the contract it is all wrong. And the two hour window for a service technician-wait all day then they reschedule it to 3 days later. Do better

  • PURIFICATED5OUL Googolplexian Dreemurr (@PURIFICATED5OUL) reported

    @Y0URBESTFR1ENDS Cricket: Telus... there's an evil god here... we need your help. The kittens mew at Cricket and reach for Xiphus

  • Kraventhern Kraven (@Kraventhern) reported

    @Bobbo80 What’s the deal? I did the ahs discount with telus. It not bad

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    ANOTHER dropped signal @TELUS Optik TV. Do NOT sign up for this ****** service.

  • melclark65 Melanie Clark 🍁🍊 (@melclark65) reported

    @awong37 I was going to say "all parents". Mine screwed up her lifeline, I called Telus & dealt with it, so parent forwarded me the customer survey to fill in as thanks!

  • fireladdyguy Larry McGifford (@fireladdyguy) reported

    @portalbernifire Looks like a shaw or Telus line off of the lower tier of lines off the pole. They consistently hang low so not surprised.

  • elon_lord The Stimulus Pumper (@elon_lord) reported

    @eric_periard @WholeMarsBlog Then don't lol Just find it ironic that you happily pay overpriced $100 CAD/month to Rogers/Telus/Bell for Phone service

  • alskade Kylie (@alskade) reported

    @TELUS bullying and ignoring needs of customer! Stay away! Do not use Telus at any cost!

  • CBSelinger Christine Selinger (@CBSelinger) reported

    Hey @TELUS - you phone our household about once every two weeks to ask if we want home internet service despite the fact that YOU DON’T RUN INTERNET TO OUR NEIGHBOURHOOD.

  • failb8 Jake (@failb8) reported

    NEVER had such an issue when I was originally with Telus, sure speeds weren't comparable, but my ping was never this horrific.