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Telus

Telus Outage Report in Kaslo, British Columbia

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Kaslo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kaslo, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TjocAndWife
    Tjoc&Wife (@TjocAndWife) reported

    Well @TELUS @TELUSsupport once again a no internet or tv for 4 hours pretty upset I have to miss the oilers game cause your company is ****

  • terylajones1
    Terylajones (@terylajones1) reported

    @theJagmeetSingh Why don’t you ask Telus why they out source customer service to Philippines and India? We have great companies in Canada that do the same thing.

  • paulynarciso
    Paulo (@paulynarciso) reported

    @tmac604 @steeletalk Man, Telus is just the worst. Sorry man.

  • carlosstelmac
    Carlos. 🇨🇦 (@carlosstelmac) reported

    @theJagmeetSingh Simple talking points for complex problems. Are you going to break up all companies that make 11% profit or just Telus? Publicly traded ones that you can see the financials on, or private ones too? Perhaps a more sane plan would involve appropriate business taxation. #cdnpoli

  • DrJLush
    Jennifer Lush (@DrJLush) reported

    Second, FP colleague tells me she has tried to register for CareConnect & has spent an hour WEEKLY for the last month just trying to REGISTER, only to find out docs that don’t use Telus internet CANNOT access this service for their pts. Alberta Netcare it definitely is NOT. 2/5

  • noseyness
    ACAB ✨ (@noseyness) reported

    well now that i have to pay an extra fee for paying my bill with telus via credit card, they definitely need to fix the issue of never being able to link my account to my bank. Right?

  • merhaylamlee
    Allye (@merhaylamlee) reported

    For those in Canada - Pros/Cons with Telus internet. They finally installed Fibre here and I am seriously tempted. We have the fibre with Shaw, but never get the speeds. I'm only asking about internet, no need for cable tv.

  • jaysanchez04
    J.Sanchez (@jaysanchez04) reported

    Switched to @TELUS for better customer service. I’ve called them twice and each time was on hold for over 90 minutes so I hung up. Can I please get a call back tomorrow morning @TELUSsupport this is insane.

  • kaiweitang
    kai (@kaiweitang) reported

    @jennyykellyy @thelightphone yep we are working on it 🙌. hopefully on the Telus network soon in 2023.

  • Edmonchuk10
    Edmonchuk (@Edmonchuk10) reported

    @theJagmeetSingh How do you make billions but I can’t get a hold of customer service for 2 hours?? Telus is ***.