Telus outages and service status in Kaslo, British Columbia

Problems in the last 24 hours in Kaslo, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kaslo, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kar (@HabsGirl09) reported 4 minutes ago

  Telus customer service is the absolute worst

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  Jack Fact (@SnappingNeuron) reported 4 minutes ago

  @alancross @Rogers This is canada, we have no customer service. What you going to go to telus…lol

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  Jen Wads (@jenwads) reported 6 minutes ago

  @TELUS Then pass that info to your employees so they can help!

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  🇨🇦🍁 (@kniffy24) reported 10 minutes ago

  Telus Med access, can your customer service at least pick up calls? This is becoming more of an issue now and it’s not great pushing clinic times without explanation as to why! @TELUS @TELUSsupport

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  Connor (@ConnorsCompShow) reported 10 minutes ago

  - On 8/6/25, I also just so happened to be going northbound on SWRT; though I heard (& caught a clip of) other people's phones getting bad WPAs from ~20 km away at Osborne Stn, the Telus cells in the area behaved properly at that time. It wasn't until Nairn that I busted 116222.

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  Pamela Jill Garrison (@PamelaG63253553) reported 13 minutes ago

  I hate cell phones. I noticed it 15 yrs ago. Cancelled it 6 yrs ago. Flip phone, no data. Best choice ever. Telus asked if I could be ok without, my reply, that is the problem, we don't need them. I only hope for massive cancellations. They will listen then, no more control.

• 
  Sally (@sadforcanadians) reported 14 minutes ago

  @Martyupnorth Never answer unknown, usually Telus with a good deal. I don’t even have a Telus cellphone. Counted my contacts & some of the were who the f is this.🙄

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  Mother Clucker ⛰️ (@0zWording) reported 15 minutes ago

  @ADT, the non-compete with Telus is almost over. PLEASE Come back to Canada with ADT Blu, direct to consumer. Self-install security, no branches, just solid customer service & professional monitoring without them wanting to bundle your services before dispatching for your alarm.

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  Nickspirit (@Nickspirit4) reported 20 minutes ago

  @onesoccer Next time. Show the damn game on one soccer Telus station. Fking bullshit that I have to pay again to watch the U20s

• 
  Banancial (@Banancial) reported 22 minutes ago

  $TU — Dividend investors in TU just got peeled. TELUS announced a brutal 55% dividend cut to $0.1875/quarter, coinciding with a $2.1 billion non-cash impairment at TELUS Digital. This drove a $1.8 billion net loss for Q2. This wasn't a minor tweak; it's a clear signal of deeper operational challenges, especially within their digital segment, following a Q1 dividend growth pause and a 52% net income drop in May. The drastic dividend reset aims to deleverage the balance sheet, targeting 3.0x net debt/EBITDA by end-2028 from 3.5x currently. This move is expected to save $2.7 billion cumulatively through 2028, with the DRIP discount ending October 1st to further reduce dilution. Full-year guidance was slashed across the board: service revenue now flat to -2%, Adjusted EBITDA -2% to -4%, and free cash flow around $1.8 billion. This magnitude of impairment and guidance cut will rattle income-focused portfolios. We're watching for concrete asset monetization updates and progress on their leverage target. We peel the news before it peels you. Source & full breakdown: Wiseek (link in bio)