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Telus

Telus Outage Report in Kenora, Ontario

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Kenora, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kenora, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • itunes65
    🇨🇦❤️🇺🇸 (@itunes65) reported

    @jjhorgan @TELUS Mr Premier, @telus customer service overseas. Really? Absolute bs, and you know it. #canadafirst

  • neeshahothi
    Neesha Hothi (@neeshahothi) reported

    @TELUSsupport after months of struggling with the same issue to now deal with the rudest #Danielle for #customerservice. Telus do better.

  • rich_teer
    Rich Teer (@rich_teer) reported

    @jjhorgan @TELUS "Call centre"? What is this, the 20th century? No wonder the system broke down. Surely a web-based booking system would much better? (Of course TELUS is a telephone company so maybe that explains their thinking...)

  • gymgalca
    Sheila Canada 🇨🇦 🇬🇧 (@gymgalca) reported

    @jjhorgan @TELUS Total fail on both of you. How can you be so out of touch John? All this anxiety for the elders. You should all be ashamed.

  • VanCityVeinot
    Brad Veinot (@VanCityVeinot) reported

    Another week, and still the same **** service. 🖕 you @TELUS I’ll never renew another contract with you.

  • UnicornofMagic5
    Hamster (@UnicornofMagic5) reported

    @jjhorgan @TELUS You already had internal resources to manage call centres Premier, it doesn’t make any sense to have involved Telus. I’m disappointed that you can’t provide enough leadership to ensure that existing resources are used rather than throwing money (and blame) at Telus. Fail.

  • ClothLabQuilts
    Diane Thompson (@ClothLabQuilts) reported

    @jjhorgan @TELUS Why was Fraser Health the only health authority of the 4 in B.C. to launch with an online booking system??? "The rest are expected to launch websites by April 12." 5 weeks from now? Seriously?? This is not a 'Telus' issue.

  • CriticBC
    BC Government Critic (@CriticBC) reported

    @PGChamberCEO @shirleybond @adriandix Yes, not having an online system is a major issue. But Telus signed a contract they didn’t follow through with and was the cause of the disaster yesterday.

  • Rodax159
    Erk (@Rodax159) reported

    @GlobalBC No problem Telus customer service will offer you free movies for a month!

  • everybodystan8
    STAN (@everybodystan8) reported

    @RobShaw_BC @jjhorgan If they contracted for only a specific # of agents, therein lies the issue with the bottleneck. Not that you can have 50k agents, but if the Gov didn't have the foresight to up the services from Telus, then thats on them. Another case of didn't wanna pay. Bad planning as usual