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Telus

Telus Outage Report in Kiamika, Laurentides, Quebec

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Kiamika, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kiamika, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sad272
    sad (@sad272) reported

    @Shawhelp My internet is down for 56 hours now. Can't believe how much they charge for such ****** service. I am seriously considering to switch to Telus.

  • iamnaveenchawla
    Naveen Chawla (@iamnaveenchawla) reported

    @TELUSsupport @TELUS I am shocked right now. How pathetically you are handling my case. I am on call, wait time is more than 30minutes and when it is connecting the call is being disconnected by agents. Is this the way you treat loyal customers? Spent more than 3hr on call so far

  • Darnellstaffo10
    Darnell (@Darnellstaffo10) reported

    @edmontonjournal @TELUS Telus service in general sucks

  • stampsfaninsask
    Robert Greer (monderna x2 fully vaxxed) (@stampsfaninsask) reported

    @jonathanwhudson Satellite will never see it on the consumer side unfortunately. Right now it’s mainly IPTV providers like Telus Optik and Bell Fibe here in Canada doing 4K. If TSN wanted I believe @lemonspread has the equipment to do the on field shots the NFL was showing. It is a A7R IV

  • DaveKrupa3
    Dave Krupa (@DaveKrupa3) reported

    @exit266 @dinnerwithjulie @TELUS I had the same experience with Bell I was told sorry you're in-between towers not our problem so went to kodoo and magically I had reception in the basement down side Bell sent the unpaid bill to collections many many years ago hope you find a good provider

  • GardenMama1959
    Ann Armstrong (@GardenMama1959) reported

    @Rain67910302 @jkenney @TELUS Dumped Telus years ago over their abysmal customer service.

  • Kris_Permann
    Kris Permann (@Kris_Permann) reported

    @JoeMcFarland I agree. Been on Telus Optik and internet for 10 years and have had no issues.

  • TheSouthPawDog
    TheSouthPaw🍁 (@TheSouthPawDog) reported

    @calgaryherald @TELUS How about northern Alberta? Our only option is Telus 6, most days we get less than 2mbps. Telus will literally lose every customer they have here when starlink becomes available, over half my workplace has already bought their starlink equipment and are just waiting.

  • caf_goodness
    J Hirtle I wish ALL #TERFS a V Pleasant DIAF. (@caf_goodness) reported

    Stories while working for @Eastlink Cx: calls because cable is out -cant find CX number -Cx irate -Finally reveals, not Eastlink CX. "so you're a telus customer" "Yes" "Call telus" "But your people..." "Call, TELUS" "WELL, I will NEVER call Eastlink again." "OK, bye"

  • DanEstey5
    Daniel Estey (@DanEstey5) reported

    Was basically told to go and fly a kite by two service reps. What kind a crap is that @TELUS. This is the business you are in? Telling your customers that buy products from you that it’s not your problem and to have a good day? Absolutely pathetic and brutal