Telus Outage Report in Kingsclear, New Brunswick/Nouveau-Brunswick
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Kingsclear, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingsclear and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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JFK
(@john_jfked) reported
@TELUS @TELUSsupport after having issues with my home security I called the support line and after running through all the options they gave us it ended up deactivating one of my cameras to which I couldn’t reconnect it. The support agent said they would have to send a tech
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Kim 🏳️🌈🇳🇿🇨🇦
(@nzcdn) reported
@Bell_MTS Yea, no thanks. After 20+ years as a customer, moved to @TELUS. The eyeroll when being asked to help us and the repeated "sorry we can't do that" and finally the "go ahead and move" attitude, zero customer service from the store we visited, it was a lovely welcome to Telus.
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JFK
(@john_jfked) reported
That the support made me disconnect This whole situation makes me feel like I was lied to or scammed I pay around 300-500$ a month with every Telus application I have but with everything that has happened to me this past month I might find
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Spellbound
(@Spell_boundd) reported
@ItsSamG @Bell I ended up switching to telus last year because their customer service went to absolute ****. It's sad.
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Mara N
(@Feral_Kat_) reported
@TheTyee Telus should give them a deadline to replace their service or provide Drs to cover the patients who rely on the service.
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Koleff
(@Koleffwest) reported
@TELUS have been on @TELUSsupport for 5 hours. Spent untold hours on the phone explaining my problem over and over again to people who either don’t care, or have no authority to assist. Have been over charged $590 for service I never used and they refuse to credit my account
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Gerald Johns
(@JohnsGerald) reported
If the purchase for Rogers to buy Telus is approved, how can the service not become the same as West Jet and Air Canada?! Slow, overpriced and inconsistent? Debate amongst yourselves.
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colleenm
(@gomindshine1) reported
@OttawaCitizen Hmm. 27.7 million to McKinsey to try to fix Harpers' Phoenix Pay - and I don't remember Harper having to deal with a pandemic, although he did sign a 31 year trade pact with China, borrowed 2 pandas and smiled while Bell and Telus did a deal with Huawei to do Canada's LTE ...
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Army
(@BlazeArmy) reported
@TELUS worst customer service I have ever been involved with. You need to sort out your call agents or something. Long conversation yesterday with an agent. Today no record of the call and everything discussed. Looking for other options now. Feels like you are a bunch of liars.
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@Daria@Equestria.social
(@yaynewfriend) reported
@buggy37622447 @shakepay Koodo might not work with it, given that Koodo has abysmal phone support, they're the cheapass Telus brand and Telus needs to be called to manually add your card. But once they do that, you can use it going forward. :)