Telus Outage Report in Kingsey Falls, Centre-du-Québec, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Kingsey Falls, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingsey Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Emilie Iggiotti
(@EmilieIggiotti) reported
I call a number, they tell me it's the wrong one, give me another number to call. I call and they tell me to send an email. I send an email and get zero response. Do you actually help your customers or just push them to leave and care when it's too late? @TELUS @TELUSsupport
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Tim Murphy 🇨🇦 🏳️🌈 👨🚒🍪
(@grouchdiver) reported
@scotchrules @erinotoole Since neither Telus, Rogers, nor Bell will use Huawei's components (Motorola and Ericsson) to build their 5 G networks, what is it, exactly, that O'Toole expects from the Prime Minister? Seeing how no company is using Huawei for anything, how is this even an issue? #cdnpoli #cpc
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Buzz Meeks
(@LaylandMeeks) reported
@TELUS I have Telus Rural internet and I can't even play a podcast. No point calling tech support and waiting a hour to be told there's nothing they can do...
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Travis Nielsen
(@AzurigenMCS) reported
Hey @TELUS why is it that when I call for customer support on my new service I immediately get someone in sales and they send me to customer service and I'm on hold for 20min? Hire more customer service people or make sales people able to handle service calls. #DoBetter
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RPM Training
(@training_rpm) reported
@telus Your call centre employees are so busy updating our information and saying yes sir no sir, how may I help you sir. But they have not been trained to actually solve any problems.
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Thymeless Cottage on Renaissance Farm
(@ThymelessC) reported
@TELUSsupport Well that wouldn’t load at all on our slow as dial-up Telus wifi.
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Trev
(@rocko_ca) reported
Hey @TELUS , instead of sending me an email telling me how much you donated this year how about a free month of service ? Ya I'll wait......... @steeletalk @CKNW
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Julianna W
(@chickie069) reported
2/ Dad calls Telus using his cell phone. After 30 minutes on hold, opts for the "Call Back Service". 2 hours later, he receives a call from the Telus call centre. In the Philippines.
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Agreeable👁Contrarian
(@AgreeContrarian) reported
Our TELUS internet is down. Wait 30 mins for someone. They can't find my account. They said "Oh it's because you are on fiber. I am from Copper Dept. I will fast trasfer you". It's been 20 mins and still on hold. Incompetence at best. There should be a law regulating wait times.
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Matthew McCabe
(@Mccabeyyc) reported
@TELUSsupport I recently left Canada after being a TELUS customer 13 years. Can you generate a 24 month statement showing my bill payments?