Telus outages and service status in Kinmount, Ontario

Problems in the last 24 hours in Kinmount, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kinmount, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  Rorschach.Tested🇨🇦 🇮🇪 🇬🇱 🇺🇦 🇪🇺🇺🇳🌊NATO (@Rorschached99) reported 2 minutes ago

  @TELUSsupport I have a bad experience with Telus Support over the weekend. A Philippino woman who said her name was Casey. I told her to do nothing on my account and today I got a $255 charge that I didn't authorize. I don't want to renew my contract.

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  FROMLOWHTOHIGH (@FROMLOWTOHIGH88) reported 5 minutes ago

  Please share this around. @TELUS @TELUSsupport, explain how it’s acceptable that after months of trying to get my internet fixed, all I’ve ended up with is a much higher bill for the exact same poor service. My internet is still slow, constantly lagging, and barely usable.

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  Hockey Dad (@Coach_JayH) reported 6 minutes ago

  @TELUS What happened to Telus- used to be a great provider. Now it’s a shell of itself. They cancel your service without your approval. Now you have to do all sorts of credit checks to get your service back that they messed up in the first place. What a joke.

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  Mark Burge (@markeburge) reported 6 minutes ago

  Me: I can’t access the internet and it’s clear the modem is the issue- there have been no physical changes of where the router has been for the past five years and it’s worked fine and it stopped randomly at 9pm on a Wednesday. Telus: we’re going to waste an hour on the phone

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  Sally (@sadforcanadians) reported 9 minutes ago

  @Martyupnorth Never answer unknown, usually Telus with a good deal. I don’t even have a Telus cellphone. Counted my contacts & some of the were who the f is this.🙄

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  Douglas Mark (@DouglasJMark) reported 12 minutes ago

  Today, July 21, 2026, only 1 tech showed up with no ability to restore our static IP address. I told me to call the business centre again (the hole in the bucket since this began on July 16, 2026. He could fix our phone modem and had to factor reset it. (I could have done that). Our phone company had to send a tech out to reconfigure our phone modem. My call with the Bell business internet was respectful and the fellow I spoke with explained the situation openly and honestly that other stat IP addresses were affected last week and that it would be difficult to restore it. In the end, we are stuck with a different static IP address. I told him thank-you anyways and asked for compensation for the disruption. He forwarded me to customer care who we credit us a month or two of payments. (Better than nothing). I prepared my staff for this end result and our team at my office, at BlueBird Technologies who ensure our network and computers are running smoothly, and Telus Health were set in motion. We were reconnected to our EMR and patient care is returning to normal only 2.5 hours later (it could have been 2-4 days!). Our phones were also restored around the same time. In the end, it's a bit like the story of The Wizzard of Oz. A tornado took us far away to Munchkinland in the Land of Oz. It's not so bad here after all. Hope we can live here happily ever after.

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  michelle (@michka2010) reported 13 minutes ago

  Hey @TELUS I can't log into my account. Your AI option has the IQ of a worm; I can't use chat because I'd have to be logged in, and of course you don't employ humans to service your cash cow customers soooo... Should I contact the CRTC to help me?

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  Deborah Woods (@nocbc) reported 16 minutes ago

  Never answer. Unknown caller can go to voicemail. If they get past the screening which means they've had to press a number before you can get through to my phone. The Telus thing I don't even know what my number is but once you're one of my contacts and you've done that, then you can get onto my phone. But I still don't answer it if I'm not sure. If I don't know who the person is unknown, I definitely never answer. I usually use voicemail. Go to voicemail. I don't know what who or what you are

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  Orange Cone (@CanadianPylon) reported 17 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

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  Primary Care Alberta (@PrimaryCareAB) reported 18 minutes ago

  TELUS is experiencing a major outage with their toll-free network that is impacting Health Link 811 and Poison and Drug Information Service (PADIS) within certain areas in the southern part of the province. 1/2