Telus Outage Report in Kirkland Lake, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkland Lake, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kirkland Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (20%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Diane Marie
(@DianeMariePosts) reported
@msesheta Not so right now. Maybe holiday issues. I have booked a call with a *real person* three days hence. Telus won't allow me to find a plan for him and just do it on-line.
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getting out the game
(@__ricabee) reported
@Socaboycc I'm not mad at a base level, even tho I have questions re: implementation. But, it's a bigger issue of a slow defunding of public care, siphoning public funds to private companies (Westons/Telus) and putting more of the HC in the hands of a few companies with multi monopolies.
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Big Easy 88
(@Bigjks88) reported
@Shawhelp can we get an explanation as to 3 days of zero shaw services!! There is zero explanation on the outage site and yet other areas completely restored, @TELUS is looking better after this last couple days
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Brian 😎 Latte sipping Calgary elite
(@SWCalgaryGuy) reported
@kyleintheyyc @TELUSsupport I work for TELUS. If you need further support please reach out to me so I can arrange it
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Vishal Singh
(@singvis34) reported
@TELUSsupport why I can’t delete my credit card details in telus mobility app. Even the web app isn’t working giving weird prompts also customer support is not picking up as usual. Please advise
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rayyu.eth
(@rayyuphoto) reported
This is ridiculous. I called @TELUS @TELUSsupport and followed the prompts to speak to EPP. I was told it would be an hour wait. After 1 hour 11 mins my call was redirected to the regular line where the rep says he has no training in EPP and he can’t help nor control the redirect
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Riley McGuire
(@RileyDanMcGuire) reported
@VancityReynolds @Mintmobile Itd be real cool if you had any plans to bring this service to Canada. We get gouged by telus, rogers and bell.
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Jonathan Lepick
(@JonathanLepick) reported
@DubiousCA @FinTechBet Couple years ago, when they removed the exclusivity of the network from companies, it did help. Now other companies can use Bell, telus etc networks. But we are still not seeing a massive influx of new companies. The reason could also be something else, am willing to accept that
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
@TELUS worst service ever. Spent an hour in Market Mall store waiting for someone to help me as I obviously looked at new phones. Mirrors my phone service experience. Also learned I'm being hosed on my phone plan while I waited. 🤬
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BossManVanCity
(@3Code3Red3) reported
Today's the day after 15+ years I will be leaving @Rogers sucks that the company mistreated a long running customer. @TELUS you guys gonna be any better???