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Telus Outage Report in Kirkland Lake, Ontario

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Kirkland Lake, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kirkland Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bunglepicker
    Todd, fully masked & fighting on (@Bunglepicker) reported

    @mapleservo @acwbraveheart Freedom is a sub corp of Telus ... same network, less customer service, same performance

  • rmmtenterprises
    Ralph (@rmmtenterprises) reported

    @TELUSsupport can I speak to someone about a Telus account I brought over from Shaw. This lady is being charged for channels never ordered?

  • brandanCiccone
    Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • NatashaHoar
    Natasha **** 🫖☕️ (@NatashaHoar) reported

    Anyone else’s iPhone CONSTANTLY searching for and dropping the Rogers network after updating to 15.3.1? Mum updated hers, but she’s with Telus - no problem. I’ve essentially had a handheld, Wi-Fi only mini-computer since yesterday. Any tips @RogersHelps or @AppleSupport?

  • BunnyEared
    bunnyeared (@BunnyEared) reported

    I spent 2+ hours on the phone with @TELUSsupport for an issue caused by Telus, only to be told there was nothing to be done, and any ‘helpful’ solutions were worse then what I’m currently dealing with. How is @TELUS generating new clients when the retention is insulting.

  • atryingwoman
    atryingwoman (@atryingwoman) reported

    @ShawInfo @Shawhelp I hate telus But your internet might send me back to them. I get disconnected multiple times a week or even day. Yes I called customer service and turning on and off the router/restarting gateway can help. But surely I shouldn't have to do this every week?

  • DawnCMW
    SkariMari (@DawnCMW) reported

    @JanisIrwin Then there's healthcare. Where to even start? Are we going to have to pay Telus to see a doctor? Is there a recruitment plan? Is there a plan to rehab people after we've burnt them down? Is there a plan to get delayed care back on track?

  • CountryMusicEmo
    EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Once again @TELUS @TELUSsupport Internet SUCKS ROCKS !!! Did a live show today and got half way through to find I wasn't broadcasting because Of My Telus wifi was so F-ing slow and not connecting And That is PURE FIBER BS ! Had to switch to Mobile data !!!

  • IonutzCanada
    Ionutz Canada (@IonutzCanada) reported

    @TELUSsupport internet outage in the New Westminster, BC area. I see a red FAIL light on my Nokia ONT box for Telus Fibre. #telusoutage

  • ve7ncd
    Nick VE7NCD✌️ (@ve7ncd) reported

    @33dBm I’ll have to look into MOCN, but I know Rogers has started sharing agreements to roam on the Telus/Bell network in BC to fill some network holes. It’s apparently a hard hand-off (call gets dropped) when they switch on/off the roam.