Telus

Telus Outage Report in Kitimat, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kitimat, British Columbia 12/14/2025 22:45

December 14: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • famefriendspod Shane (@famefriendspod) reported

    Hey #Koodo and #Telus customers, it's not you. It's them. Their network is iffy today. Mine has been going in and out for about an hour. Don't panic - it's happening everywhere.

  • Cat_Louuu Lou 💗🌸✨ (@Cat_Louuu) reported

    @Morgaanniicolee @famefriendspod @koodo Hmmmm 🤔 there have been a couple outages lately. Wonder what the reason is. Not everyone I know with Koodo or Telus or Public Mobile lost service either!

  • RolandCreative Roland (@RolandCreative) reported

    Gotta love both Telus and Rogers dropping service in the middle of the day. What a joke lmao

  • JennaPerger jenna (@JennaPerger) reported

    @TELUS @TELUSsupport LTE & data down again for the second time in the past week. anyone else having service issues?

  • LauraMarkusGuy NoOneWhoMatters (@LauraMarkusGuy) reported

    Hey @TELUS I have always been pleased with your service (over 15 years) but with the data outages and now jumping from service, to no service, to SOS only: repeat. My contract just finished with you and I was on the fence about my new phone and plan. Bad timing for you.

  • iusduncan Duncan (@iusduncan) reported

    @TELUS making a customer wait on hold for over an hour to get a Telus mistake corrected is completely unacceptable. Time is money Telus!

  • amielawren a.y☠ (@amielawren) reported

    @Aerialslayer @TELUS Learnt in criminal class in uni when a cellular company drops service most of the time they are hiding the fact they are transferring a large amount of money… 👀 what you up to?! @TELUSsupport

  • TorontoFormer #TrudeauMustGo - Former Toronto (@TorontoFormer) reported

    @TELUS Rethink the credit card fee. It looks horrible on you. I will switch when my contract is up, out of principal.

  • OntarioWedges Mike (@OntarioWedges) reported

    @TELUSsupport another telus outage 🥳

  • AbuFish007 AQ 007 (@AbuFish007) reported

    @TELUS Your customer service being overseas is a really big inconvenience. The operators are super slow and don't know the answers to common questions. They need to put me on hold for 7 mins every time i ask a question. Your wait time are exceedingly long due to this.