Telus Outage Report in Kitimat, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (51%)

2. 

   Phone (25%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• RockinRonnie (@RockenRoller123) reported 7 minutes ago

  @steeletalk @heybabbl Well you will be responsible for installing it yourself, Telus and Shaw will still own the network so they will service that but anything else is on you contacting the provider having send out new equipment, I’ve seen instances where it’s a few weeks with no internet.

• Mike (@Geekomak) reported 9 minutes ago

  @PeterVogel @TELUSsupport It’s bad in my area too! Can’t use my phone. Constant dropped calls and no data. Telus needs more cell towers!

• Ian Seggie  (@IanSeggie) reported 9 minutes ago

  Well, I guess it's adios, @TELUSsupport. Promised me 2 days ago I'd get a call back and resolution within 24 hours, and it's now been 50 hours. Dunno how on earth you keep customers with terrible service like this. I hope @TELUS corporate sees this cause, we are done.

• Adrian "Smells Like Teen Spirit" Chamberlain (@adrianchamber) reported 11 minutes ago

  @TELUSsupport Pretty pathetic 'support' Telus.

• Richy Garcia 🎮 (@richyg84) reported 14 minutes ago

  @brittca Talking to myself and thinking out loud, I would still go for the cheaper bill. It sucks that they want to stack another two years on your existing contract but a cheaper bill with Telus is better (they 'spensive, I prefer Fido).

• NiKO Malp (@Nikorp) reported 15 minutes ago

  Know what sucks? When your Telus internet bill goes up $60, so you boot up the My Telus app to slash/reduce the tv channels you get to save money, but your previously mentioned expensive internet keeps dropping like always and you keep getting error messages and change nothing.

• Mascon (@masconcable) reported 16 minutes ago

  @TylerJRHarper @TELUS Apologies for the delayed response. We're currently in the process of updating and enhancing our Mascon Social Media pages. We've just followed your account, if you're still experiencing technical issues, please send a DM and we'll have a Care Rep contact you asap.

• Russ Kinnee (@bigrock3) reported 16 minutes ago

  @ExtraLars @TELUS @TELUSsupport You could try their virtual assistant that they infuriates you for 10 minutes while you figure out how to get a live person. Then wait for another hour or so online for an agent to be available. I guess they only have 1 agent that handles all their customer service….

• Maximilien Schirm (@maxschirm) reported 17 minutes ago

  @MikhailKlassen @TELUS Yeah, but don’t they charge for that service??

• Tracey Taylor (@t88415213) reported 18 minutes ago

  @Kim26664026 @TELUS My husband just spent 35 minutes on hold with Telus customer support only to have them hang up #TELUSsucks