Telus

Telus Outage Report in Kitimat, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kitimat, British Columbia 12/19/2025 13:05

December 19: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • joseph_cobbold Joseph Cobbold (@joseph_cobbold) reported

    @TELUS people should be very careful when they cancel their contract with Telus because 9yrs ago i cancelled my contract with them and I just found out Telus took me to collections over $21.50 9yrs ago and I just found out through Metcredit today, never got email 4 9yrs about it

  • Benjam1nLane Benjamin the Blasphemous (@Benjam1nLane) reported

    @M_OldNormalBack Hes never complained of them. However I am maybe 200m from him and I just use the telus hub.

  • donhuk donhuk (@donhuk) reported

    @TELUSsupport hello telus support, is there any 3g issues in kemptville Ontario postal code K0E 1J0

  • koodo Koodo (@koodo) reported

    @SkipperMcLeod Hi there, you can reach our customer service at this direct number as well! Using any number, it does not need to be from a Telus device. 1-866-558-2273

  • Lauri40681301 Lauri (@Lauri40681301) reported

    @TELUSsupport what is up with Telus lately. Continuously losing signal. Missing the Oilers hockey game right now

  • chemclaughlan cmm (@chemclaughlan) reported

    @TELUS never has a company tried my patience like Telus. Who is running your home security instal division, a bunch of preschoolers? The ineptitude, disorganization, and chaos is mind boggling.

  • CBinVAN Christopher Byrne 🇨🇦🇺🇦 (@CBinVAN) reported

    @TheVotersSay @TELUS @Bell Read my tweet. It's bundled in the news I do want. It's being forced on me. I don't give a crap what you watch.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    W/ wholesale we have CNOC members Distributel, Vmedia, Start, Ebox etc All owned by Bell, Rogers Videotron & Telus. What are they going to do here lock people into mobile-Internet bundles? Bundles to save 10$ off cruddy #CRTC service costs in 2yr contracts? A god send? Dunno..

  • BiancaMyddleto1 Bianca Myddleton (@BiancaMyddleto1) reported

    @telus business connect. Your service is a joke. We signed a contract in November and are still not installed. Lots of excuses. You are billing us for service we have not received. No one replies. Terrible service

  • thecrehunter The CRE Hunter (@thecrehunter) reported

    It is not a lot of money... but just can't take this kind of business practice @TELUS. Personal opinion this is very bad and unethical business practice.