Telus

Telus Outage Report in Kitimat, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kitimat, British Columbia 12/20/2025 14:30

December 20: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AugustinaStudio AugustinaStudio on spoutible.com/Augustina (@AugustinaStudio) reported

    @TELUSsupport @L_Janse This is hilarious. (Past) Customer says Telus owes them money but hates sitting on hold forever and Telus offers ——a number to phone.

  • ThoughtsNations Blackfoot-Lakota FNs🪶🇨🇦🇺🇸💙🇺🇦💛 (@ThoughtsNations) reported

    Use your First Nations voice and you get your cable/wifi reconnected! @TELUS @TELUSsupport your employee screwed up and it cost me! Miigwich to Mark at home service’s customer service for getting me back online! Now waiting to tell mobility to credit the data I lost!🪶😡🇨🇦

  • Benny74392603 Benny (@Benny74392603) reported

    @TELUS @FriendlyFuture restore service. I am about 5 minutes away from discontinuing my telus account. Suddenly without warning disconnect my service seconds after I made a call.

  • OshawaBuddha Audacious Buddha (@OshawaBuddha) reported

    Highly disappointed to find out @startca sold out to Telus. I guess you never cared for your customers after all! 🤬🤬🤬

  • ThoughtsNations Blackfoot-Lakota FNs🪶🇨🇦🇺🇸💙🇺🇦💛 (@ThoughtsNations) reported

    5.45 HOURS on yet phone trying to get my services reconnected by @TELUSsupport @TELUS. Some moron put my payment on another account! That’s my problem how exactly!! One of the worst run businesses in Canada. 🪶😡🇨🇦

  • GrafittiTrane trillist (@GrafittiTrane) reported

    Calling @TELUS customer care is so frustrating.. LORD!

  • Benny74392603 Benny (@Benny74392603) reported

    Telus mobilty without warning lost service

  • davidhogben davidhogben (@davidhogben) reported

    Every bill it is the same thing, only worse, with #Telus. Trying to pay your bill means long periods on hold, giving the same information over and over, never speaking to a representative, then having call cut off. Some type of communications company.

  • theDTESbear theDTESbear (@theDTESbear) reported

    @TELUSsupport Why is your Telus TV+ app stream such poor quality? Can’t even see the hockey puck. I feel like it’s 2001

  • StayingJude Jude_staying_home💉💉💉💉😷🇺🇦🇨🇦 (@StayingJude) reported

    @pondering2 Next time I will refuse an in person visit and if that’s a no go, I will go with Telus as much as I don’t want to support them.