Telus

Telus Outage Report in Kitimat, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitimat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kitimat, British Columbia 11/17/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BosseHabsFan Marc Bosse (@BosseHabsFan) reported

    @KevinFurze @HockeyCanada @TELUS The stream is horrible today

  • Nick_w_Robb Nick Robb (@Nick_w_Robb) reported

    I’ve spoke to 3 different representatives at @TELUS in the past 8 days since having my cell service activated on May 10th 2022. This company has $200 of MY money and is refusing to issue me a refund. I completely regret my decision in choosing you. @TELUS @TELUSsupport

  • Josh_Hamelin Josh Hamelin (@Josh_Hamelin) reported

    Bye bye, @TELUS. So long to **** customer service and snarky telephone agents. 👋🏻 Switching to Shaw.

  • BCBoisvert Brian (@BCBoisvert) reported

    @telus users beware Telus added a product TELUS Online Security - Standard with out my permission and have charged me 2 months for a service I never wanted. Review your bills to see if you are being charged for this. Going to be demanding a credit for every month they billed for

  • cdelagena Gena Olivia (@cdelagena) reported

    Sigh is Telus down for anyone else

  • WriterGrrrl Nikki Tate (@WriterGrrrl) reported

    38.I have been a Telus customer for a long time, but don’t wish to proceed into the new digitally connected (hah), location-independent world with a partner at my side that’s still using tin cans and string to conduct their business.

  • Patrick23228032 Patrick (@Patrick23228032) reported

    @TELUS look serious problem with your Telus security hardware as it's causing me to not sleep at night. A circuit supresses the output of a radio receiver if the signal strength falls below a certain level. Squelch. That is what is going on in my area.

  • JulieYAli Julie Ali (@JulieYAli) reported

    @TELUSsupport So Mia says there was a technical problem on Oct 5, 2021 that resulted in my cancellation request for the TV plan not getting cancelled. So does no one on the IT team @TELUS check on cancellations when there are technical problems?

  • bcgolfgal Tess Moore (@bcgolfgal) reported

    @TELUS Support Had TELUS upgrade my place to fibre a couple weeks ago, can't find the WIFI password anywhere. How do I find it? Not on the modem that they mounted on the wall, not on the booster that is sitting on the floor.

  • WriterGrrrl Nikki Tate (@WriterGrrrl) reported

    22.Telus person explains, “People haven’t been travelling, you know, COVID – so we haven’t had to think about this for a while. I don’t think we have any appropriate package that would help you.”