Telus outages and service status in Kitimat, British Columbia

Problems in the last 24 hours in Kitimat, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitimat, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  MicroChipped Writer Rod (The Total News Junkie) (@dartgunintel) reported 11 minutes ago

  The local Telus office wouldnt even interview me. The other job starts in late July when I was supposed to take place in a talent competition. As always ive been really surprised by how things are working out, but every time recognizing more and more ways to prevent similar problems. Even better is posting online so other people can know similar information

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  Steve (@JSandlak19) reported 12 minutes ago

  @jodyvance @TELUS Just don’t cancel @EastVan808 he saved 7 kittens from an inferno back in ‘98.

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  Jono (@whoinvitedjon) reported 16 minutes ago

  @Darrenthiel2 @jodyvance @TELUS Me too - no issues and it's way cheaper than when I had copper

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  Rich Peter (@peterli34923561) reported 16 minutes ago

  $ASTS --- Japan’s government plans to issue up to ¥1.48 trillion (approximately $912 million) in large-scale public subsidies for a satellite communications project led by Rakuten. Rakuten is a core early investor and strategic partner of ASTS. The two firms are advancing a joint venture (JV) in Japan to secure full regulatory approvals for commercial direct-to-device (D2D) operations. This government subsidy effectively covers ASTS’s Asia network deployment costs head-on, drastically easing market concerns over the company’s cash burn trajectory. The firm successfully launched BlueBirds 8, 9 and 10 in mid-June 2026, and all three satellites are operating smoothly in orbit. Shortly after, ASTS officially announced plans to deploy BlueBirds 11, 12 and 13 in early August 2026. Why the August Launch Matters This batch will carry ultra-large antenna arrays spanning 2,400 square feet. ASTS previously hit a peak download speed of 98.9 Mbps on unmodified consumer smartphones via satellite connectivity; the new August satellites are projected to double this maximum throughput. 1. The World’s First Truly Gap-Free Cellular Network Legacy satellite communications systems including Iridium and early Starlink require custom antennas, ground terminals or dedicated satellite handsets. $ASTS ’s proprietary technology enables billions of existing unmodified 4G/5G smartphones worldwide to connect directly to orbital satellites. The innovation instantly erases all terrestrial coverage dead zones across oceans, deserts and mountainous terrain. 2. Landlord-Style Model Locked In With Global Telecom Giants $ASTS does not compete for end users against carriers like T-Mobile, AT&T and Verizon — instead, it acts as their critical infrastructure ally. The company has executed binding commercial agreements with top-tier global operators: AT&T, Verizon, Japan’s Rakuten, Canada’s Telus and more. These carriers willingly share revenue with ASTS to deliver seamless connectivity to subscribers operating in off-grid regions. This business model pushes customer acquisition costs (CAC) nearly to zero, and will generate massive high-margin recurring cash flow once the full satellite constellation is operational. 3. Ample Cash Runway to Alleviate Cash-Burn Skepticism As of the latest quarterly filing, the company holds $3.5 billion in cash on its balance sheet versus only around $2.9 billion in long-term debt. This robust liquidity provides unconstrained capital to ramp launch contracts and satellite manufacturing through 2026–2027, eliminating near-term risks of dilutive equity offerings or distressed asset sales. Management’s official guidance pins full-year 2026 revenue between $150 million and $200 million, with revenue poised to approach $1 billion in 2027 as the network activates commercially.

• 
  KB (@RealDeal_KB) reported 18 minutes ago

  @Jhammy51 @Rogers @TELUS Everyone switch their cell service over to anyone but Roger’s !

• 
  Jordan 🇨🇦 (@TheStig_16) reported 18 minutes ago

  @Alan_B_Happy @TELUS Bad press is better than no press. Aqualini might hate getting bad press, but having nobody talk about your team at all besides game broadcasts? Thats much worse. Sure WE have Twitter, but the average fan? They still tune in during drive time to get their team updates.

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  Fire Bowman (@mmacommentator) reported 19 minutes ago

  I can't wait to cancel @TELUS @TELUSsupport and get @Starlink. Would be nice to have something reliable for once

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  Sam Ganguly (@sg_sam_sg) reported 20 minutes ago

  We have had the worst experience with @TELUS After cancelling a Bconnect service, confirming by their reps that it is cancelled, we are still getting billed a year after. No matter who we call at Telus, they all ghost us! Absolutely the worst customer service @TELUSsupport

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  604atom (@604atom) reported 21 minutes ago

  @TELUS My issue was fibally resolved after a month and multiple calls to multiple phone numbers your agents gave me. Way too much effort from your customer to simply add channels

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  zwackattack1975 (@LizardPiou43950) reported 23 minutes ago

  @akarndt @Sportsnet Telus sucks