Telus Outage Report in Kitsumkalum, Regional District of Kitimat-Stikine, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Kitsumkalum, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitsumkalum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 28: Problems at Telus

Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (49%)

2. 

   Phone (24%)

3. 

   Wi-fi (11%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• David Barr (@barrsy) reported 8 minutes ago

  @TELUSsupport So this is getting awesome. Moving on to the worst customer service of the year award. The academy recognizes @telus! Congratulations! To summarize above. AI chat fail. Telephone fail. Update on Twitter response and dm. Please give us full access to your Twitter account.

• David Barr (@barrsy) reported 20 minutes ago

  @TELUSsupport @TELUS My response. No. Their response. Please try out live chat or call us. How much did. Telus get in CEWS? They clearly could have hired some Canadian customer service support.

• ENMAX (@ENMAX) reported 23 minutes ago

  @Sam36378129 There have been some Trouble Response calls in this area which would explain why you saw ENMAX crews. However, they would not be digging or working on communications equipment. The work shown in your photo will have been performed by either Telus or Shaw. Hope that helps clarify.

• Eddie Sheerr (@EddieSheerr) reported 24 minutes ago

  @vince_gibbons @Bell @TELUS Where did you pick that signal up?

• TELUS Support (@TELUSsupport) reported 24 minutes ago

  @brandanCiccone Hi there, Brandan. We're sorry to hear that you are leaving TELUS. Sadly, we don't cancel services on Social Media. Please reach out to our Client Care team at 1-888-811-2323 and they will be able to assist you.

• Stefania Mariaa 🏦♠️ (@stefaniamariaa) reported 25 minutes ago

  Wanna know the extent of my trust issues? I’m waitlisted for both @TELUS fiberoptic and @StarlinkPage #ruralinternet so I can TEST which one has *RELIABLE* wifi rather than believe either of them.

• Joe Habakkuk 🧢 🏒 (@2020CDNHockey) reported 26 minutes ago

  zero star service from @Shawhelp online chat just now. what an outright prick that agent was. Too bad @TELUS sucks though, i'd switch in a second.

• Flagpole to Canada (@Flagpole_Canada) reported 29 minutes ago

  @gregobr @TELUS So they’re implementing what cable learned in the 80s/90s when they moved to FTTN (but didn’t need to do FTTH because coax isn’t complete garbage).

• Brandan (@brandanCiccone) reported 30 minutes ago

  @TELUS I'd like to cancel my internet @TELUSsupport

• Synthetic Animals (@moodyangela) reported 32 minutes ago

  @coopSpeak Even the nanobots in all our vaccines didn’t help Telus have better service -_- Bill Gates is too busy with his personal life I guess