Telus Outage Report in Kitsumkalum, Regional District of Kitimat-Stikine, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Kitsumkalum, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitsumkalum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 17: Problems at Telus

Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Live Outage Map Near Kitsumkalum, Regional District of Kitimat-Stikine, British Columbia

The most recent Telus outage reports came from the following cities: Terrace.

City	Problem Type	Report Time
Terrace	E-mail	5 days ago
Terrace	Internet	one month ago
Terrace	Internet	4 months ago
Terrace	Internet	8 months ago
Terrace	Phone	11 months ago
Terrace	Phone	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Ed (@peepstein) reported 5 minutes ago

  At my house, for ****’s sake, I have both a TELUS DSL line and a Shaw cable modem. With failover. This is the solution.

• Mike Tissue (@TissueMike) reported 7 minutes ago

  @CP24 No need to waste time or money, it was a hack. Bigger issue is are they still inside Rogers? Can they turn off Bell or Telus when they want? How much will it cost to remove them.

• GypsyMouse (@Gypsymouse) reported 9 minutes ago

  @theteapixie @CBCAlerts I just know I’m switching from Shaw to Telus before Rogers eats Shaw up. Lord, I don’t want to but I don’t see any way I’ll stay with Shaw given this and Rogers’ abysmal Customer Service récord.

• Dusk/Dawn ☮ (@Dusk357A) reported 10 minutes ago

  @CFLNumber1Fan @Tinabanshee I need & use most of my services from Telus. We have a love/hate relationship. I recently called them on a day off & spent about 2 hours convincing them to reverse the $20 increase or I was just going to start canceling my TV pkgs, did cancel 1. I have Netflix, Prime & You Tube.

• 🇺🇦 (@djice8000) reported 11 minutes ago

  @TELUSsupport really bad signal on mobile and house internet can't get above 10mbps if anything at all . Is telus the next to crash or what ?

• S Pace (@S__Pace_) reported 12 minutes ago

  @RogersHelps lol this makes me glad to be a Telus customer honestly you should be giving your customers a lot more

• GypsyMouse (@Gypsymouse) reported 12 minutes ago

  @CBCAlerts As a Shaw customer I’m girding my ***** to change to Telus. When Rogers takes over Shaw I want to be far away. I’m not saying Telus is any better but…maybe?!

• Gogeta (@Mystic_Gogeta) reported 14 minutes ago

  @MsJLopez @RogersHelps Lol I hope you understand an outage like this can happen to telus and bell as well. Quit acting like Roger's did this intentionally damn you people piss me off

• Axis Vero (@AxisVeroPI) reported 18 minutes ago

  @Rogers, it appears that your internet just went down again. Luckily, I can still tether our office to @TELUS...again!

• Mary-Anne Crevier (@butterrcup) reported 18 minutes ago

  @Kirsten_Hume No, Rogers was broken. Telus, Shaw, Bell.. and every other Canadian telecom was working just fine.