Telus Outage Report in Kitsumkalum, Regional District of Kitimat-Stikine, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kitsumkalum, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitsumkalum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Telus
Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Kitsumkalum, Regional District of Kitimat-Stikine, British Columbia
The most recent Telus outage reports came from the following cities: Terrace.
| City | Problem Type | Report Time |
|---|---|---|
 Terrace |
Internet | |
| Terrace |
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| Terrace |
Internet | |
| Terrace |
Internet | |
| Terrace |
Internet | |
| Terrace |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@mjhutch) reported
@CRTCeng This might cut down on the number of complaints: when consumers register on the DNCL, enforce it with companies and put some teeth in it. Don't let them acquire another company and start bugging customers on the DNCL, as Telus did with ADT recently.
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Sherry Moller
(@Sherda49) reported
@CFL @TELUS I have never been to a Grey Cup I hope to go one year before I am too old.
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𝙆𝙮𝙙𝙪𝙝
(@Kiltworm) reported
Now I just got transferred to my third department at @TELUS and was disconnected before I got to talk. What a terrible terrible system they have. Are all phone companies this awful nowadays?
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Tobi Cheung
(@tobiicheung) reported
We switched to @TELUS since the beginning of the pandemic because my mom got swindled into a WORST plan (fixed now) and have had 3 technicians come in and it's still ****.
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Francisco Gatica
(@fcogaticab) reported
@TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.
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gekido
(@gekido) reported
@Gaohmee Depends where you live really. Where I'm at Telus didn't offer the higher end packages so we switched to Shaw. Prior to that we had Telus for years without issues. It's really Coke | Pepsi for the most part
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Travis Pickard
(@TravisPickard) reported
Thanks @TELUS for providing the WORST possible customer service and experience to a multi-decade-long customer and continuing to flat out lie within multiple levels of your company! @TELUSsupport
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Tobi Cheung
(@tobiicheung) reported
I work from home and have run out of 8g of data on my phone cause thats how bad my @TELUS wifi is. WTF.
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Christine Dix
(@downhomesunset) reported
@Sandra18361757 Telus also owns semi private health care clinics that are running poor people out of said clinics!
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AmpYYC
(@AmYYC) reported
@TELUS #telus is garbage. Two months in a row I've been overcharged. Anyone else's recording freezes constantly?