Telus Outage Report in Kitsumkalum, Regional District of Kitimat-Stikine, British Columbia
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Kitsumkalum, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitsumkalum, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Telus
Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Ali (@JulieYAli) reported@JanetRWees @TELUS Hubby explained that sometimes employees report to others who may not be as nice as the CEO. Also, they apparently don't need to explain the bug in their system to me. They do need to fix the bug. I understand this. But the tone of the conversation felt dismissive.
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SDC 🇺🇦 🇨🇦 (@sdcinvancouver) reported@jod60 Thanks. As far as I can tell (helping my FIL navigate over phone), there are no subscriptions added. Still, it’s really bad form that Telus inadequately describes the charge. I need to visit him over the weekend to know for sure if any subscription was recently added.
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Janet Wees (@JanetRWees) reported@JulieYAli @TELUS Tone is everything in customer service. So sorry you were treated like this.
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Manraj Manny Deol (@TheMightyDeol) reportedThe worst service @TELUS @TELUSsupport … used 3 technicians and 2 people over phone and jumped for hours from one sept to another and then charge me $150 when the first person couldn’t do it. Awful!
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MyView1872🇨🇦 (@myview1872) reported@M_Johnston1 @CherylR09307747 Will Telus demand government assistance to remedy their bad business decision?
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y-Paulina L (Taylor's Version) ◢ ◤ 🇵🇱🇺🇦 (@paulinaliwski) reportedAnyone else’s Telus internet not working? My Wifi and Internet are not working. :/
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T.Gracchus (@TGracchus87) reported@TELUS **** you telus
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Stu B (@S2Banham) reported@TELUS So why did my internet go from Fibre to dial up speeds when I moved to Victoria? Price didn’t change, just the quality in service. Getting ready to say bye to Telus.
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Julie Ali (@JulieYAli) reported@JanetRWees @TELUS She is a VIP. As executive staff you get used to being important. She is not a bad person. She said sorry. But I won't write to her again unless my refund doesn't show up. I learnt my lesson. A bug in their system is not to be investigated by customers.
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Satnam Grewal (@SatnamGrewal) reportedHey @TELUS why does the power outage affect your customers more than @Rogers and @FreedomMobile ? Same area, similar reception because of the tower being shared between you two. I have all 3 in my house and only Telus lines are struggling.