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Telus

Telus Outage Report in Kitsumkalum, Regional District of Kitimat-Stikine, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Kitsumkalum, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitsumkalum, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JJTwyford
    Justin Twyford (@JJTwyford) reported

    Hey @TELUS - your service has gone down hill drastically. Your procurement team called me out of the blue asking to verify my password to verify that I’m not fraudulent. Random callers asking for passwords and date of birth are how fraud happens. Seriously!

  • CreatEveInVan
    Barbara Borchardt (@CreatEveInVan) reported

    Unbelievably poor support from @TELUSsupport - 2 Hours for a call back on an issue created by Telus only to be upsold on a new data plan! This is what is called Customer service?! Furious

  • Op_Over
    Bardia Bigdashi (@Op_Over) reported

    @RogersHelps I want a new phone can you help or I have to do to @TELUS

  • Ross78877729
    Ross (@Ross78877729) reported

    @TELUS cell service down in Chesley Ontario been off all afternoon hello lets not have a rogers incident here come on you better then that

  • thordora
    Jada D (@thordora) reported

    4 bars and barely any actual signal. So glad I'm porting away from @telus next week. Absolutely atrocious service.

  • DonaldWillick
    Donald Willick (@DonaldWillick) reported

    @iPhoneinCanada I purchase my iPhones from the u.s. market. With the new eSIM on these phones will it connect to my Telus network when I get it back to Canada?

  • AlbertNash
    ..... (@AlbertNash) reported

    WTF getting spoofed calls from Telus #telus

  • HussB1
    Hussein (@HussB1) reported

    Hey @TELUSsupport. Tried contacting you about a billing issue (where you charged me for something I didn’t use). 2 hours on hold, @TELUS app doesn’t work and can’t get anyone to fix my issue. Any chance someone can assist? #customerserviceisimportant

  • Khushpr29623888
    Khushpreet Singh (@Khushpr29623888) reported

    @TELUS very bad experience Very very bad Even am old custome Not going to recommend any of my circles

  • CreatEveInVan
    Barbara Borchardt (@CreatEveInVan) reported

    @TELUSsupport Waiting now 1 hour 45 mins for a Telus callback for a Telus created issue. Really?