Telus outages and service status in Kitsumkalum, British Columbia

Problems in the last 24 hours in Kitsumkalum, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitsumkalum, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dennis Van Raalte (@dvanraalte) reported 18 minutes ago

  @TELUS @TELUSsupport How do I sign a contract with you for you to go and increase my rates after 8 months? Someone better reach out and correct this. Brutal service. @TELUSBusiness

• 
  Mike in the Valley (@mikeinthevalley) reported 18 minutes ago

  @TELUS @TELUSsupport 1 hr later no call do had to call in. The frustrating thing is that she didn't want to change anything but Telus is switching boxes, so they force her to upgrade. She told the agent that she's 84 and doesn't understand tech and they told her she'd have to pay to have someone help

• 
  Reiko Koyama (@reikokoyama79) reported 20 minutes ago

  @TELUS LMFAO. cute response. Yes. You've responded. I've now gone 9 days, unable to get someone to actually process the claim. My last phone, I was told I had to go INTO a telus location, to verify my identity, and they wouldn't transfer or do anything for me. Fix your broken system.

• 
  . (@its6o4) reported 21 minutes ago

  I work a side job for Telus International and I can’t even get support help. I wonder how the average customer feels. **** is so cooked.

• 
  Jikker G (@Jikfranco) reported 23 minutes ago

  @TELUS is a piece of **** company that will be bankrupt pretty soon. You’re fibre is **** Stop scamming people $T.TO

• 
  Trader Joel 🇨🇦 (@Trader__Joel) reported 25 minutes ago

  @TELUS @TELUSsupport Is the most frustrating & awful company to deal with. Every other utility allows you to cancel services online. I've been transferred to 3 service reps and on hold for an hour and still cannot cancel. Ridiculous! #telussucks

• 
  Wendy 🇨🇦 (@perfectrose2011) reported 26 minutes ago

  @TELUSsupport Investigate the many who make spam calls to your customers. Also with your sentence, did you not understand my comments. Not asking for any help but complaining about spam calls by those saying they're from Telus.

• 
  Ramiel el Jocoso (@RamielReturns) reported 26 minutes ago

  Hey @TELUS, I’m using your international roaming service, and the experience has been extremely disappointing. The data is painfully slow, and calls keep dropping. Is this really what you charge CAD $18 per day for? Shame on you.

• 
  Canoof (@Canooflehead) reported 27 minutes ago

  @HotStoveD I just went through the same problem a few weeks ago. Phone agents were even less helpful and unwilling to retain my business. Decided to finally switch to Telus. Unfortunately, they have been just slightly better so far. The telecommunications monopoly in 🇨🇦 is a huge problem.

• 
  Harlow Journey (@HarlowJourney) reported 27 minutes ago

  @PavdWHrtNotGold My father has had several experiences in recent years with people who vomit their hateful beliefs at him and then hang up the phone like cowards. This includes that Moroccan woman who works at Telus. (I'm not pursuing that because he asked me not to, but I'm not happy with them.)