Telus outages and service status in Kitsumkalum, British Columbia

Problems in the last 24 hours in Kitsumkalum, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitsumkalum, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iPilot🅰️ (@OmniAeronautica) reported 6 minutes ago

  @bscholl $ASTS Blake Scholl Discovers AST’s Thesis, Then Forgets AST Exists Blake correctly identifies the hybrid terrestrial/satellite future, then skips enough due diligence to declare Starlink the “only good” satellite network while ignoring the company purpose-built for exactly that architecture. AST SpaceMobile has nearly 60 MNO relationships representing roughly 3 billion subscribers. AT&T and Verizon are strategic partners. Vodafone, Rakuten, Bell, TELUS and stc are partners. Vodafone, Orange, Telefónica and Deutsche Telekom, T-Mobile’s parent, are now conducting integration testing across Europe using ordinary smartphones and carrier spectrum. The fatal blow to Blake’s premise arrived three months before his post: AT&T, T-Mobile and Verizon announced a technology-neutral D2D venture explicitly intended to support multiple satellite providers, preserve existing agreements and increase competition. The carriers’ published strategy is the opposite of surrendering themselves to an exclusive Starlink bottleneck. The products are not equivalent either. T-Mobile still advises using Starlink outdoors with a clear view of the sky and warns that coverage may be unavailable inside buildings, aircraft and other obstructed locations. AST’s giant phased arrays are designed to provide carrier-integrated broadband, including voice, video, apps and “one wall in” connectivity. AST is carrier-neutral infrastructure that aligns with MNOs instead of trying to subordinate them. Blake identified the future, ignored one of its central companies, contradicted the carriers’ actual strategy, and typed “QED?” as if kissing Elon’s *** were a substitute for due diligence.

• 
  Chris P Bacon (@pozpiggy86) reported 7 minutes ago

  Hey @TELUS how is a customer supposed to know when to call you when your automated assistant AND your website do not give your hours of operation? I'm trying to sign up with a new service because I'm sick of @Rogers, and it's proving to be incredibly frustrating!

• 
  pinkiepie (@pinkiepie111) reported 7 minutes ago

  @Ayan604 @TELUS @TELUSsupport Damn! Makes me wish I didn’t decline the call I got from them yesterday lol

• 
  C Lo aka Vandal Savage (@intrikitt) reported 8 minutes ago

  @TELUS @TELUSsupport Janal from "loyalty" tells me I cannot get a credit, even though Mariam from the previous department was able to... You tell me I can't speak to a manager.. So in essence wasted my ENTIRE GOTDAMN TIME. I will be escalating this to the BBB cause this is the WORST cx experience.

• 
  Armando Asuncion (@qmanT) reported 10 minutes ago

  @Richard_sfu @TELUSsupport It’s Telus man! Crappy service and worst customer service of all! My latest bill increased by $ 5 each for Optik Tv and 3Gbps Internet which I not getting since upgrading from the 1. 5 Gbps and the speed is even worse. And they have the guts to increase it !

• 
  JF (@jayfl39) reported 11 minutes ago

  @mikeinthevalley @TELUS @TELUSsupport I was 9 1/2hrs on the phone over 2 days with Telus trying to get my mom’s stuff sorted after my dad passed away. Their customer service is the biggest freakin joke. They also missed multiple scheduled callbacks from customer service agents and “managers”. Never again is to soon!

• 
  Dlakes (@dlakes_fx) reported 14 minutes ago

  @jamajama711 @MkoTheComedian Can you help with telus

• 
  Steph's Coping Strategies (@Strigah_steph) reported 17 minutes ago

  @Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil

• 
  Jase P (@jasonforu1986) reported 17 minutes ago

  @JustMeJamie64 @Rogers When I call Telus it's always some third world garbage ******** like India or the Phillipines.

• 
  TELUS Support (@TELUSsupport) reported 18 minutes ago

  @zulutruckeryyc Apologies, and that's definitely not the experience you should be having with your TELUS PureFibre service. To clarify, your internet services are no longer working?