Telus

Telus Outage Report in Kitsumkalum, Regional District of Kitimat-Stikine, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kitsumkalum, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitsumkalum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kitsumkalum, Regional District of Kitimat-Stikine, British Columbia 03/25/2026 17:15

March 25: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • uvaraj_t Uvaraj Thulasiram (@uvaraj_t) reported

    @TELUS It has been a week since I took a new mobile connection with Telus. My inbound transfer porting request failed. I have been trying to connect to a customer care agent for the last 3 days just to get a status update. The wait is insane. Automated chat is of zero help!

  • JCauce JCauce (@JCauce) reported

    @TELUSsupport @TELUS I've now been on hold for 1.5 hours waiting to tell you that my monthly bill is wrong. This is after I requested a callback, waited days, got called by a rep, and then hung up on. Terrible support.

  • nlsuperman709 NLsuperman709 🫐 (@nlsuperman709) reported

    @TELUS Why do I have to add a SECOND LINE to my existing account just to pay out a new phone? Little fella broke my phone today and I need a new phone. As Telus customer, it shouldn't cost me a fortune if all I want is a new second phone. 😐

  • anarchodelphis Ms. Opossum on Mastodon: zeroes.ca/@anarchodelphis (@anarchodelphis) reported

    @KashPrime @farid__jalali When workers are being exploited, their lives are neither longer, happier, or healthier. When we're fighting "center-left" governments eg. #BCNDP against giving corporations like Telus control of healthcare provision, outcomes will only deteriorate. Technocracy does not help.

  • RayRay420556 Ray (@RayRay420556) reported

    @TELUS Your website does not work. its buggy will not update my credit card. Its past time i speak with a human. This gives me trust issues about your alert system if its like your website probably will not work when we need it most.

  • dale_hennessey Dale Hennessey (@dale_hennessey@med-mastodon.com) (@dale_hennessey) reported

    @tmccull603 Ugh. Have you got "Call Control?" (I know that Telus mobile offers it but surely whoever gives you landline service has something comparable.) Telus offers it for free and once turned on the caller needs to listen and press a number to get through -- war dialers can't do that.

  • uvaraj_t Uvaraj Thulasiram (@uvaraj_t) reported

    @TELUSsupport I need help with my mobility account. I tried reaching over, 1. phone - failed! 2. chat - failed! 3. visited a store - no proper response. Is there any other way to talk to a real person in Telus?

  • colleentatum aladyinalberta (@colleentatum) reported

    @prairiecentrist I mean if we are going to point fingers lets point to big biz like oil companies & telus etc that raked in millions to billions in support payments … but thats bot good click bait is it canadain media?

  • mdunning31 Matthew Dunning (@mdunning31) reported

    @TELUS I've been on hold for nearly 2 hours now to talk to an EPP customer service agent. You should be embarrassed with this especially after scamming your customers from %1.5 of their bill for using a credit card

  • ChiefNinjaTy Tyrel McLelland (@ChiefNinjaTy) reported

    @TELUSsupport I've been controlling my Telus Security system via Google Assistant as long as I've had my system. All of a sudden it doesn't work, and the website only lists that it can be controlled with Siri or Alexa. Does it just not work with Google anymore?