Telus Outage Report in Kitsumkalum, Regional District of Kitimat-Stikine, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Kitsumkalum, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kitsumkalum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 17: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (49%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (6%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Live Outage Map Near Kitsumkalum, Regional District of Kitimat-Stikine, British Columbia

The most recent Telus outage reports came from the following cities: Terrace.

City	Problem Type	Report Time
Terrace	Internet	20 days ago
Terrace	E-mail	one month ago
Terrace	Internet	2 months ago
Terrace	Internet	5 months ago
Terrace	Internet	9 months ago
Terrace	Phone	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Josie (she/her please) 🐼 (@Xanateria) reported 3 minutes ago

  @CButterfly84 @TELUS No. It absolutely is not. There were accessibility problems when they were working in front of my house, too. But apparently if you're a huge company, you just get to do whatever you want and too bad for the ppl you harm. #ableism #accessibilityfail #disablednotdisposable

• Jonathan McCormick (@lazeejjs) reported 4 minutes ago

  @TELUSsupport Hi Telus Support. I am at a loss as to how to resolve my issue with signal dropping. It began with just my desktop. I spoke with the tech as you suggested and he rebooted the router and separated the 2.4 and 5gig signals. No change & now it is with my laptop.

• Zeko Slav (@slav_zeko) reported 4 minutes ago

  @samifouad @JonnKmech Anyone know if Telus is investing in ambulances, cause for well over a year they've been texting me to use the teledoc service they invested in (uhhm, no thanks your standard telecom services are ****** and monopolistic)

• Curtis 🇨🇦 (@PuxDad) reported 6 minutes ago

  @yegsheens Shaw internet and Telus internet vary greatly depending on where you are in the city. We have shaw internet and the $0 mobile plan. Massive savings with no issues at all. Rural areas do not have good coverage but we don’t travel much. How about $0 for 4 phones.

• Ralph Young (@phluphph) reported 11 minutes ago

  @yegsheens Check service availability. Daughter in Far East Sherwood park can only get max 25Mbps with Telus. Poor cell reception too. Riverdale I can get only 25Mbps with Telus. I get Shaw gig speed here. Added benefit, one phone is on Shaw Mobile for $0/mth +10/gig data.

• ANTONIO DE OLIVEIRA (@antoniomourant) reported 15 minutes ago

  Hey @TELUSsupport, Myhome internet signal is so poor that I can’t even open the support chat in my Telus wifi app to complain. With my Telus marvelous fiber optic I can’t watch Netflix, browse on my phone or check Instagram!!! Can you believe that!?

• 🌷 Norma J 🌷 (@Norma_J_) reported 15 minutes ago

  @yegsheens I use Shaw for cable only. No issues. I was with Telus before, terrible customer service.

• Patrick Lloyd (@CaptPatrick01) reported 15 minutes ago

  I have good news and bad news, good news is that they were able to reactivate the email address, bad news is that it is not the original address, it is a new one reusing the name linked to mother's TELUS account, all my contact info, saved emails, bills etc. are lost forever.

• The V-eh🇨🇦 (@TheV_eh) reported 16 minutes ago

  And shocking no one, the technician marked the job as complete. Thankfully this has been the first bad experience I've had with @TELUS, but boy was it a doozy. Go big or go home I guess eh?

• Mike Nikles (@mikenikles) reported 16 minutes ago

  I have a theory, but let's see what Telus support suggests.