Telus

Telus Outage Report in Lac La Biche, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lac La Biche, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lac La Biche and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lac La Biche, Alberta 12/31/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkLondonYUL Mark London (@MarkLondonYUL) reported

    @adtcanada @telus How long do you guys think is a reasonable wait time for tech support? Hint: I’ve been on hold for 30 minutes. Shameful for any company but unforgivable for a security company!

  • yknot05 y knot (@yknot05) reported

    @JimJohannsson @Citizen004 It's just an 'operational' question I have. There's no feeling of this gov 'hearing' concerns of ABns. No response to us. If I phoned Telus b/c I had an internet problem, it was never fixed, never heard back, I'd wonder what was going on, want to hear fr Boss.

  • sanarose C. Young (@sanarose) reported

    telus really does have the worst ******* website.

  • SamParton Samantha Parton (@SamParton) reported

    I desperately need a new phone & in my attempts to get one I have spent at least 4 hours on hold wi/Telus in the past week. Have yet to get any actual help (can’t order it online, for various reasons). Maybe it’s not a new phone but a new service provider I need

  • DvdHam Doug van den Ham (@DvdHam) reported

    @auxonic @laura_shantz @OttSnowCyclist I'm on Rogers, so same network / towers as Telus.

  • LootCritter Lootcritter🍁Mask Wearer (@LootCritter) reported

    @ShawInfo One of our PVRs died. I want to buy a replacement from you. So far - 3 dropped phone calls by you with misleading information, 4 chats with no help, your ordering software crashes... damn. It shouldn't be this hard. @TELUS you up for someone that spends ~$5K a year?

  • kcorr54 Kathryn Orr (@kcorr54) reported

    @ca_london @Xfinity @telus raised my rate by $40 a month and their customer service sucks. Not a teacher(s) who should have free service while teaching from home. Greed is apparently still good.

  • paulnixey Paul Nixey (@paulnixey) reported

    The worst part about rage-switching home internet providers is that I’m now on hold with both Shaw and Telus.

  • bmoghadam Brian Moghadam (@bmoghadam) reported

    Unbelievably poor service from @Telus. Home phone line full of static. Two appointments with Telus from over a week were no-shows. Follow up calls offered canned apologies and no explanation. Both cancelled appointments were “rescheduled” without notifying me.

  • TTVBRUHMOMENT TRGDemon and 21,497 Others (@TTVBRUHMOMENT) reported

    @TELUS Alright. I don’t need any “ call support “ replies here. They just suck. I got a 500mb/s plan and got 1. Constant 150+ ping in games. Terrible customer service. Not using TELUS again.