Telus

Telus Outage Report in Lac La Biche, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lac La Biche, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lac La Biche and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lac La Biche, Alberta 02/12/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GordLacey Gord Lacey (@GordLacey) reported

    @markiemoose You should pause all the devices on there, which would cause them to call Telus for support.

  • Gingerbeef76 GingerBeef (@Gingerbeef76) reported

    @SCUBADubois @TELUS @TELUSsupport That’s weird. We had that issue with Shaw, the wifi was running on the same bandwidth as our Bluetooth stereo system for our TV, shaws router didn’t have the ability to switch the channel it ran on so it was one or the other. Eventually we switched and have no issues since.

  • Iamwiths2pid Jerry (@Iamwiths2pid) reported

    @jrfan1980 @siomoCTV Unfortunately for us, Walmart and Sobeys will raise prices to match them. See Bell, Telus and Rogers always shafting the customer.

  • NS_Kyris Kyris 🇨🇦🏳️‍🌈 (@NS_Kyris) reported

    I have been trying too contact @TELUS and @TELUSsupport for over two weeks now multiple phone calls, call requests and two emails with no assistance. Worst customer service then Bell for Christ sake.

  • bcfitzimmons Barb Fitzsimmons (@bcfitzimmons) reported

    @TELUSsupport @AmazonHelp unable to help today. Used Telus rewards to pay for Prime Membership on Dec.27. Points were taken from our Telus account but didn’t go thru & was charged on our cc. Spent>3.5 hours on the phone btwn the 2 companies & no resolution.

  • NotTodayEver Not Today Ever (@NotTodayEver) reported

    @SCUBADubois @TELUS Yeah, sorry. I don't use Shaw or Telus for TV viewing, so my knowledge base is limited to how their tv boxes work. Not sure if you login into the Telus router and give your boxes a permanent address (Reserved) or not. Hopefully someone else in here reading these tweets can help

  • MarkusLkraM Marky L. (@MarkusLkraM) reported

    I was conversing with someone from @RogersHelps 3 weeks ago when this was happening and all they could tell me was submit a complaint to the Anti-Fraud website. While the conglomerate of Bell, Rogers and Telus (Rogers is my provider), gouges Canadians everyday with their prices..

  • dave316 dave316 (@dave316) reported

    Why can't #RogersWireless fix the spam call issue. I got 8 calls in an hour. I get maybe one a day on my Telus line. They've got all sorts of money to put their name on ice rinks but all they can do is put "likely fraud" on a call. Time to move on.

  • MrFlatFaceYt Mr.FlatFace (@MrFlatFaceYt) reported

    Nothing Makes Me More Mad The @TELUS Driving Around My Rural Town With High Speed Ads On Thier Van's Only For Them To Tell Me They Don't Serve High Speed Internet To My Location. I Mean It's 2023 And I'm Running On Copper Lines, Stop Advertising It Here Then. 20mbs Down 2mbs Up

  • NotTodayEver Not Today Ever (@NotTodayEver) reported

    @SCUBADubois @TELUS Best to just use the Telus box as a modem, and have your own Router. I have been doing that with Telus and even Shaw in the old days. I have a lot of wifi devices in my house, and never drops. And I use a VPN on most of my devices in my house as well.