Telus

Telus Outage Report in Lac La Biche, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lac La Biche, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lac La Biche and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lac La Biche, Alberta 02/05/2026 14:30

February 05: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nicsy05 Nicsy05 (@nicsy05) reported

    @TELUS @TELUSsupport you and your customer support are terrible! Employ people in Canada and make the process simple FFS

  • AllenRaph Tracy 'Allen' Bingley (@AllenRaph) reported

    Is almost everything down with @TELUS I mean really? This is a national Telecommunications provider. They don't deserve to be in business.

  • FifthlinerYEG Zach F. (@FifthlinerYEG) reported

    If you have a business DO NOT use @TELUS -Poor customer service -Told a specific time only to have it changed without informing us -Internet out for a full business day and going on a second -Only response from their outsourced call centre was "I'm sorry" with no attempts.. 1/2

  • faria_wong Steven (@faria_wong) reported

    @TELUSsupport The ADT app IS NOT WORKING. Telus is not providing me with answers. Spent 3 hours on the phone and all I get is that they will look into it. Come on - THE APP IS NOT WORKING? What’s the issue and when will it be fixed. I am appalled at the poor service from Telus.

  • LeScott45 LeanneScott (@LeScott45) reported

    @TELUS trying to reach your 24/7 support line but you are closed right now. Do you only offer support 23:7 or 22/7?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @KittenBeeboo_ Hi Ren, are you still experiencing issues with your TELUS home internet service?

  • nicknac1254136 Just About Gaming (@nicknac1254136) reported

    @TELUS @MakaylaMoonnn Hey Telus why does the people calling on your behalf become rude when being told no and to stop calling. I have told them many times yet I still get called

  • TELUS TELUS (@TELUS) reported

    @jkparker Hi J. Karen, are you still experiencing issues with your TELUS home internet service?

  • DamiannnLong Damian (@DamiannnLong) reported

    @TELUSsupport I can long into Telus online but my mobile app says it’s wrong and that it will lock after 5 attempts. Any help?

  • cdnstudent Nick (@cdnstudent) reported

    @TELUSsupport Yay Telus <3 I had the absolute nicest tech/installer, is there a way to give proper kudos since this was an extra/support appointment I'm not sure I will get a survey? :)