Telus

Telus Outage Report in Lancaster, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lancaster, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lancaster, Ontario 11/25/2025 13:15

November 25: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lancaster, Ontario

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dharmabrat Elisabeth Hazell (@dharmabrat) reported

    @MrsSteak @drclairetaylor I absolutely hate to promote TELUS Health, because I don’t like anything they stand for. But I have noticed that you can choose your doctor, and when I choose women of colour I get significantly better responses. They actually hear what I’m saying and have useful help.

  • KarFulch clear n present (@KarFulch) reported

    Wow - Telus Home Security call takes an hour or more just to talk with someone to troubleshoot an issue… been waiting and still nobody has answered. @TELUSsupport how can you justify this?

  • ForMyBro37 Bring On Summer! (@ForMyBro37) reported

    @TELUS Telus has the worst customer service. Completely outsourced out of the country and they pass you around for a simple bull issue

  • guist_pat Pat Guist she/her 🇨🇦 (@guist_pat) reported

    Kudos to Mark @TELUSsupport for internet problems. Best customer service experience I’ve had with Telus 🫶

  • n0ty0urcup0ftea CHEN YENG ♉ (@n0ty0urcup0ftea) reported

    $25 for 3 dutttttty gb of data.. @TELUS HAVE YOU LOST YOUR FKN MINDDSS???, cananda is the only country where our data plans sooo Hugh. For whattttttt for bulmshit *** service yo.

  • grumpyjohnYEG Grumpy John (@grumpyjohnYEG) reported

    @TheRealElaschuk @dstiddypop43 Start using smoke signals, or Morse code by banging pots together. Telus was charging me $100/month, and bell was charging my wife $90/month. The price came with no loss of service, just have to plan any trips to enable the roam packages.

  • Ultimate666 Ultimate666💯🇨🇦 🇨🇮 🇺🇦 (@Ultimate666) reported

    @dstiddypop43 I pay $15 per month to Telus, yes, prepaid, for unlimited texting. They provide for another $3, 5 minutes of talk. Apparently I am required to have the talk part whether I want it or not. They hate people like me because they cannot raise my cost, **** them

  • TheRealElaschuk Steve Elaschuk (@TheRealElaschuk) reported

    @kim_siever @dstiddypop43 I threatened to take my almost 5 year old phone and leave Telus if they didn’t give me a better deal and the best they would do for me was $65/month with about 6gb of data. We’re getting hosed so bad in this country. And they wanna charge me more for using my credit card?!?

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • dutch_franklin Frank Dutch 🍁🇳🇱🇯🇵🇺🇲🇹🇼 (@dutch_franklin) reported

    @ItsDeanBlundell @Bell Bell/Rogers/Telus they are all the same. Horrendous customer service. Enjoy our content. Otherwise 🖕FU if you want to cancel or get a refund. Enjoy the hours of wasted time on hold.