Telus

Telus Outage Report in Lancaster, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lancaster, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lancaster, Ontario 02/15/2026 01:50

February 15: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lancaster, Ontario

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • timouimet Tim Ouimet (@timouimet) reported from South Glengarry, Ontario

    Anyone else having issues with @TELUS or @PublicMobile calls not going through? #nocellservice #firstworldproblem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • andycole2117 Andy Cole (@andycole2117) reported

    @TELUS @TELUSsupport the worst customer service, I ordered iphone14 online and was billed for it,then was told the order didn’t go through,1 phone, shipped to wrong address, then TELUS error caused #2 now I have 3 coming and no resolution 4hr call later no resolution

  • shaghayegh755 Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    @TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎

  • Nuriaco Nuria H. (@Nuriaco) reported

    @WhistlerBlckcmb @TELUS Unbelievable!! 1 hour waiting in the harmony line!! Thats something that shouldn’t happen at a ski resort that charges 200$ for a day pass. Either make ur passes cheaper so people know you are a bad resort or get new ski patrol.

  • TheeMokonzi2 Rod Lo (@TheeMokonzi2) reported

    I didn’t have a problem with Telus till I travelled to Jamaica. They been PISSING ME OFF

  • Madi39 Madi 👽 (@Madi39) reported

    @lllaurenA @TELUSsupport Also shouldn’t need to sign up or pay for it again if it’s covered under telus. My crave is covered under mine and i just use my telus login to access it off my tv app and not the channel on your guide.

  • Drfraud19 Dr. Fraud 🏳️‍🌈 (@Drfraud19) reported

    @TELUS Hi. I just waited over an hour to speak to someone. This is after a callback. Please don't treat your customers this way. Have to go to work, else I'd probably still be on the line. Not cool

  • Tobiume Accord red (@Tobiume) reported

    @JasonPYYC While I 100% agree they should pay it back, at least telus didn’t lay people off, let those with immune issues work from home, take quarantine leave if exposed, and paid them. Slightly misleading too. Telus got 38.6, Rogers 82.3 and bell 122.9.

  • joestar76 joey V (@joestar76) reported

    @gurgavin We are told 6percent Everything I touch or service i use has gone up more than 6 percent. I did get a little break from Telus LOL Not sure how this B S number is calculated. Feel l think on many things its like 20percent

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported

    @Mark_Goldberg Ok only TELUS below 14%. Estimated 18% in 2023, I stand corrected. My point is they can be at 12% and still provide enough capacity/speed, coverage, better service for 40%+ Canadians that compromise because of high prices? #BIG3 among most inefficient companies, closed ones too.

  • DeusVitae69 D. Green (@DeusVitae69) reported

    @TELUS the outage in Surrey BC cant be going this long with no official message?! If this cable damage (apparently) is so extensive we cant let it happen again. Baffling there hasnt been even a smidgeon of progress made after 12 hours??