Telus Outage Report in La Tuque, Mauricie, Quebec

Problems in the last 24 hours in La Tuque, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in La Tuque, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bev Bursey (@bcb490) reported 2 minutes ago from Massey Drive, Newfoundland and Labrador

  @yvonneparsley I would be calling Telus on him and my neighbors to cancel their service. His aggressiveness is totally unwarranted anywhere. I know he has a job to do and a living to make but not need to harass you

• 
  David Gluzman (@D4V) reported 2 minutes ago

  @IANRHARDING @TELUS Have I said this to you before? Because I say exactly the same thing! Problem is, most people HATE writing, or think they don’t know how. Writing is such an important skill, especially as a designer.

• 
  Sharon Hunt (@sharon_604) reported 2 minutes ago

  @TELUS @TELUSsupport as a 30 year customer was hoping you would be smarter than to start charging for credit card. I will now start paying by cheque which will increase your processing cost far above what you pay in credit card fees which allow you efficient receipt of funds.

• 
  Todger Strunk (@WaxEBuildup) reported 3 minutes ago from Toronto, Ontario

  ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

• 
  Karen (@ksavvy31) reported 4 minutes ago

  Am I reading this @TELUS email correctly. They are now charging 1.5% if you pay by pre-auth credit card. so for me that will be about $3.25/mth on top of all my services That are already outrageous. Um, what a ****** business plan. Def. Not pro customer service!! #telus #nope

• 
  Elendel19 (@Elendel19) reported 5 minutes ago

  Wow so @TELUS net income last quarter rose by 39.7% and now I’m getting a notice that they need to start charging a service fee for credit card payments?? 150 million in profit per month isn’t good enough @TELUSsupport ?? Jesus Christ

• 
  jen "redefining normal" hill (she/her) (@jenhill) reported 9 minutes ago

  Called @rogers to +US texting. Did the “call me back” opt. Wait time 20-30 mins. An hour & 40 min later I get the call back, “Please press 1” Press 1. “We’re sorry. Our office is closed” —literally called me back just to hang up on me!! Hey @TELUS what cha up to tonight?

• 
  Kyle Georgeneau (@KyleGeorgeneau) reported 9 minutes ago

  @TELUSsupport 1 hour wait time! I'm shocked! Hey Telus, I was incorrectly billed for US data even though I was not in the US. Please fix.

• 
  mofongo con carne (@acidwashjorts) reported 9 minutes ago

  @TELUS I had to ask two of your alarm salesmen to stop talking and get off my property for the second time this summer and you're losing me for a customer if I have to do it again. The aggressive door-to-door pitch is pretty pathetic for a company of your size

• 
  SheldonCarl (@SheldonCarl60) reported 12 minutes ago

  @Isuckatpicking @TELUSsupport @TELUS Thank you. I thought it was illegal to use these service charge techniques. Defeats the purpose of my Air-miles program.