Telus

Telus Outage Report in La Tuque, Mauricie, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in La Tuque, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in La Tuque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in La Tuque, Mauricie, Québec 03/14/2026 02:00

March 14: Problems at Telus

Telus is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • StevestonPirate The Pirate (@StevestonPirate) reported

    @juliamarblefaun I’m starting to hate this Telus. Every package has crap in it I don’t want. And basic TV I’m force fed . 2 Chinese language stations, 3 or 4 religious ones, shopping ones? The whole Telus thing sucks. Easy to buy more channels but deleting is a maze to cancel.

  • ShelleyZambardi Shelley Zambardi Hineline (@ShelleyZambardi) reported

    @WhistlerBlckcmb @TELUS That’s great, but what the heck with the ZERO customer service?! Family has been season pass holders since 1999–never had anything but first rate service. Now—Five days of being put on hold for hours, then disconnected, online chat que wait time 286+min then try back tomorrow. 😫

  • MarkLegault Mark (@MarkLegault) reported

    One of the few days this past week I’ve actually had a lot of motivation and focus to work on stuff and the power is out, and on top of that the @TELUS coverage here is garbage, and my hotspot won’t connect properly.

  • bc_news_addict BCNewsAddict (@bc_news_addict) reported

    @valriw @TELUS @TELUSsupport Yes, he came to our door. I'm not trying to be a Karen. Not one bit. It's a pandemic and Telus is the root of the problem. Ugh. Sorry for venting. I certainly appreciate your information, big time. I'm just dumbfounded why Telus would be so damn stupid.

  • JohnRei01566992 John Reid (@JohnRei01566992) reported

    Dear Mr. Telus I have a pik TV unit and feel like I should throw it out. The system has many problems first when I change the channel the request goes to Toronto via China and is translated by an east Indian speaking swahili. Then it says loading and you wait another 3 minutes

  • BuddhaSax Buddha Sax (@BuddhaSax) reported

    @TELUSBusiness HELP! I made an order for 2 Ggl Pxl 5's w/ "Ben" Nov. 24th. No Phones arrive so I call 2day 2 find out that the order was never put through. I have the entire convo recorded so I call Telus Business and now they're out of stock . WTH Telus! Terrible.

  • Awardcon Award Construction Ltd. (@Awardcon) reported

    @KempfFred @TELUS I ordered a phone, they said I would have it in 5-7 days. Then they changed it to 2-3 weeks. Then 5-6 weeks. So I’m still waiting. Customer service is rude. They offer zero assistance. Wait times are horrible.

  • bc_news_addict BCNewsAddict (@bc_news_addict) reported

    Dear @Telus, I just had someone stating they were representing your company coming door to door selling for you in a PANDEMIC? You better tell me he's phony. RIGHT NOW! I just yelled at him and told him to get ******** away from me.

  • AshokBhumbla001 Ashok Kumar (@AshokBhumbla001) reported

    @TELUSsupport I need help with my bill. I called 611, I explained the issue to the rep but rep cannot make changes to my bill. Who should I contact to make changes to my bill? Telus has charged me wrong amounts on my bill.

  • InspectorAtomic Andrew (@InspectorAtomic) reported

    @TELUSsupport The TV issue maybe tied to the pik app, programs freeze constantly or speed up. We've had a technician in a couple times and they've provided a wifi booster, but it doesn't show up on "My Telus app" to tie them in. I have them plugged straight into cat6 wall recepticles