Telus outages and service status in Lawrencetown, Nova Scotia

Problems in the last 24 hours in Lawrencetown, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lawrencetown, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  Dlakes (@dlakes_fx) reported 8 minutes ago

  @LerikLord @jamajama711 @MkoTheComedian Can you help with telus

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  TELUS Support (@TELUSsupport) reported 8 minutes ago

  @eltigrethetiger Sorry you feel this way about us Bubba. Anything I can do to help with your TELUS services?

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  Kurt Rowland (@ruhbarb19) reported 11 minutes ago

  @FringedCanuck @Starlink Interesting as I had Starlink for several years and never an issue. Telus ran fiber optic out past our place and offered a great price.. so we sucked in and got hooked up. We have been having issues with it cutting in and out the past few days. Strange coincidence

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  Tierneymisu (@the_ref14) reported 11 minutes ago

  @huddy306 @PirasanRotiHead And it's the flanker brands of the big 3...like I'm on public mobile. $35/100gb Canada/us/Mexico...it's the Telus network. Like shopping at no frills Instead of loblaws

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  K D (@_kd2357) reported 12 minutes ago

  @JustMeJamie64 @Rogers Telus is the worst, their call center is in which I would assume Mexico and they just keep bouncing you around to different departments because no one wants to help you.

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  smokesone 😶‍🌫️👑 (@petuniawtf) reported 15 minutes ago

  @Ayan604 @TELUS @TELUSsupport Those damn immigrants

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  Dlakes (@dlakes_fx) reported 16 minutes ago

  @jamajama711 @MkoTheComedian Can you help with telus

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  Alicia Bell | Performance & Fitness Coach (@TrainItRight) reported 23 minutes ago

  @TELUS Its frustrating going from an influencer account at one point to bad customer service and sky high bills.

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  Salty Albertan (@FringedCanuck) reported 24 minutes ago

  @DarrellBP44 @Starlink Not Telus. Service has been **** for several days and I just paid my bill. Starlink is going to owe me some free service. For the amount I pay a month this is ridiculous. 😡

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 26 minutes ago

  TELUS deployed a voice AI agent to call new home internet customers in their first 90 days. Not to resolve a problem. Not because the customer called in. Just to check in. Result: customers who got that AI welcome call were less than half as likely to cancel within 30 days. That's proactive retention — and it completely inverts how most contact center AI is deployed. The standard mental model: AI handles inbound. Saves cost. Deflects calls. Reduces headcount. TELUS ran the opposite play. Outbound. Proactive. AI-initiated. And the economics are brutal in a good way. Every churn prevented is worth months of subscription revenue. Voice AI at scale means you can make that call to every single new customer — not the top 10% who triggered a risk score. Gartner projects $80 billion in contact center labor costs cut by AI this year. 88% of contact centers now run some form of AI. But 75% haven't operationalized it. They have tools. They don't have outcomes. The difference between TELUS and the 75%: TELUS defined the outcome first (reduce 30-day churn), then designed the intervention (proactive welcome call), then measured it. Proactive > reactive. Always. In contact centers and everywhere else. This is what the call center AI conversation is missing. Everyone's chasing deflection rates. The real money is in the outbound plays nobody's running yet.