Telus Outage Report in Long Sault, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Long Sault, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Long Sault and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Telus
Telus is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Pells Bells
(@kpelly) reported
@canucker101 There should be no difference in coverage between the two, as Koodo is a subsidiary of TELUS and utiliizes the same cell towers. Those reporting difference in coverage it may have been an isolated incident or are mistaken.
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Jaylene Lyons
(@JayleneLyons13) reported
@TELUS 2 years ago I had to switch to Shaw for better speed internet after being a Telus customer for over 25 years. Please replace the copper in my neighborhood so I can come back. Heritage area in Lethbridge Alberta.
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Mickey *Pure Blood*
(@MDuck2020) reported
@ellefranklin88 I've been using Roku since 2020, I get all the TV I need from that service. I have Telus as a service provider, it is very slow where I am but I refuse to switch to Shaw. Also Telus for cell service.
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That Guy
(@ThatGuy4Fr33dom) reported
@edjanes79 @sghottawa @TerryFoxCanada Hey Ed… not very nice that you would leave a bad review about all those trucking companies you’ve no dealings with.. better go back and revise those or delete them, or maybe Telus gets thousands of reviews citing your name…it’s the Canadian thing to do Eddy
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Chris
(@CANUCKS86) reported
@Zer0PucksGiven @canucker101 Considering Koodo uses Telus' network, it should be similar.
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Gia Ann🇨🇦
(@GiaAnnJohns) reported
@LandryLes Les, in case you don't know, Telus has a program for low income people for internet and cell phone for a small fee. That may help this person out too.
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Ray
(@menard_ray) reported
So all you @telus cheerleaders that told me I would be thrilled once I switched to their home internet services… You’re all dead to me. Sure, customer service people are nicer & more responsive but my internet speeds are a fraction of what I had with Shaw.
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Kelsey Croft
(@kelseyccroft) reported
I’m having a real problem with @TELUS calling me repeatedly to offer “deals.” They’ve called me at least 4 times today alone. Is this something anyone else is dealing with?
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Jeff Durupt
(@JD_thesuperking) reported
@canucker101 Koodo is a subsidiary of telus so you should get the same service with them.
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ᴀᴍʏ ➐
(@amycpenrose) reported
@TELUSsupport I have been charged for something I certainly didn’t spend and the Telus website is saying ‘We are unable to retrieve your info at the moment’ when I go to usage!!! Help it cancelled my 40 plan because my account went under 40 dollars for no reason!!