Telus

Telus Outage Report in Long Sault, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Long Sault, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Long Sault and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Long Sault, Ontario 12/09/2025 00:15

December 09: Problems at Telus

Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AnilHPereira Anil Pereira 🙏🏾 (@AnilHPereira) reported

    @TELUSsupport 21 year customer of both TELUS and ADT Canada and ADT and currently in customer support he’ll having spoken to 4 different depts. I need an executive to call me ASAP. Please advise

  • whit3rob Rob (@whit3rob) reported

    .@telus trying to steal me as a customer from their own company @koodo and have the nerve to tack on $150 activation fees. I'm sure that works on a lot of people, not me. You just angered me. #canada #terrible #customerexperience

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Pretty sad when I have to take my phone off of my @TELUS WIFI just to post to @Meta I am so glad I have PURE FIBRE by @TELUSsupport ! Fiber optics that are slow and suck beyond belief ! Can I go back to dial-up ?

  • shann_ee_ Same as my @ (@shann_ee_) reported

    I’ve literally always said Telus was the best network, and I’ve switched countless people over. But these last few months have me wondering what the heck I’m paying top dollar for

  • CIBjornstad Christina Bjornstad (@CIBjornstad) reported

    Gotta love it when Telus knocks on my door to poach me from a different service provider. And the sales person tries to talk in circles getting caught in providing misinformation and wasting my time. Oh and then comes back twice in the evening to annoy you again. #goaway @TELUS

  • ow Owen Williams ⚡ (@ow) reported

    @willw Ooof yeah I remember now why I went with Telus over them! And Telus’ modem is hot garbage but at least the fibre is 1.5g up and down 🤩

  • LowBrosTV Leviii (@LowBrosTV) reported

    @TELUSsupport extremely disappointed with the service received. Apparently it takes over 3 weeks to set up an office phone and includes being lied to by Telus Representatives multiple times.

  • brandonweese89 Brandon Weese (@brandonweese89) reported

    @TELUS I’ve had nothing but issues with my PVR for 3-6 months now. It’s now at the point where it won’t even initialize or record. I need a fix ASAP.

  • Rethirded Renato Lizardo (@Rethirded) reported

    Never had problems with @TELUS now i ******* regret switching to @ShawDirect

  • Nevin_Thompson 🌻 寝瓶 🌻 (@Nevin_Thompson) reported

    @Burgundavia @RaynaRambling @lstick07 I doubt the author has sophistication or the historical economic knowledge to write about this stuff, though. Would be curious about the writer's opinions about increasing density. Likes Telus development, maybe would support dense development needed make Douglas more vibrant?