Telus

Telus Outage Report in Long Sault, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Long Sault, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Long Sault and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Long Sault, Ontario 03/26/2026 15:00

March 26: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FaubertMarsha Marsha Faubert (@FaubertMarsha) reported

    I’m having a billing issue with Telus but the service rep has been terrific. Her follow up messages open with “Greetings of Safety and Prosperity” which shld be the service standard everywhere. I’d write her back but her mailbox is full.

  • DustinSmall75 Dustin Small (@DustinSmall75) reported

    Well it was over 2 weeks ago I phoned to tell @TELUS that my parents land line wasn't working. Guy told me that I wasn't on the account so I couldn't request a service call, BUT he would escalate it and let me know the next day what they could do. Never heard back from anyone.

  • punkrokk65 johnny V. (@punkrokk65) reported

    So how do you actually ‘speak’ to a billing agent @TELUS I’ve called 4 different times and 3 times they never called back like they said they would and once they just flatly hung up on me. Worse customer service I’ve seen in a long time. #Mayswitchcableproviders

  • RocheJim Jim Roche (@RocheJim) reported

    @mobinfiltrator Lack of competition? Bell, Telus and Rogers have market carved up. Sub-brands allow semblance of customer options.

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    He was willing to drop it off at a UPS by his place for me. Telus does have good customer service but I'm done learning new devices, new everything & jumping through hoops. I'm just tired of it. I just wanted my rebate because an unexpected charge showed up on my bill 7/

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    Figure I can absorb the cost because they're willing to rebate me for the old phone for about $45 but it comes by way of a 'virtual Telus MasterCard' instead of adding the credit to my bill which is what I would have preferred but got talked into the stupid card. 4/

  • Trickster_qc Yannick Wolfe (@Trickster_qc) reported

    @Jaime_Rivera That HTC Touch was pretty bad! I had that exact same one from your Telus and let me tell you it wasn't great at anything

  • susejung Susan (@susejung) reported

    @TELUSsupport Is anyone having poor TELUS customer support. Was told that TELUS would phone me on Tuesday night re: billing issue. Nothing. Then was told to expect a call tonight. Nothing. 😠

  • tomlinsonnadl #JustGoBrandeau👈 (@tomlinsonnadl) reported

    @star2assassin @newfylore @TristinHopper I've used Telus Health four times in Ontario and haven't paid a penny to use it. And when I needed to see a dermatologist I was referred to a busy one who saw me within 10 days. Not too pretty bad, I'm thinkin'.

  • Borjeeezy Aaron Borghesi (@Borjeeezy) reported

    @TELUS @TELUSsupport 36 hours with no Internet & TV, still no answer. They keep saying we will get a call back from a manager, no manager has reached out to us. @ShawInfo Maybe you can help us out, since Telus as usual isn’t doing much!