Telus Outage Report in Lorrainville, Abitibi-Témiscamingue, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lorrainville, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lorrainville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Polo
(@Freedompatodos) reported
@TELUSsupport wrongfully overcharged 30$ on my account and escalation team refuses to help, telus has stolen my money and I strongly regret choosing them as my phone provider!!
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Katie I. B. L. Nathan
(@KatieIBLNathan1) reported
@Telus So I waited 40 minutes on hold on the phone after I received my “call back”. Then I was on the phone for 50 with someone who could not help me. She couldn’t see where, when or for what I was billed. She said it was all the Web Telus’s fault and they had to correct cont’d
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RBestman
(@BestmanBiker) reported
Anybody else in SW calgary experiencing @TELUS outage? @TELUSsupport
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Malcolm van Delst
(@malcolm8) reported
Hi @telus, still waiting for that call back, going on 4 hrs. I can't wait by phone any longer. The number listed on your site for cancelling service doesn't work and I can't re-request a call via your virtual assistant. It's not working either.
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Lina Baccarella
(@Linabaccs) reported
@telusmobility @TELUS @TELUSsupport how can a refund that you owe me take over 3 months with no logical explanation? If I took 3 months to make my payments you would have charged me interest and likely cut off services. Where is the customer service you say you provide?
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Katie I. B. L. Nathan
(@KatieIBLNathan1) reported
@TELUS @Telus their mistake. They put me through to Web services and I speak to Kathe who says “no, we can’t fix this You need customer care.” She says she will get customer service on the phone and explain the situation before she transfers me. Seconds later I am transferred…cont’d
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Linda Watkins
(@LouWow) reported
@CanadianFlash54 Had the Telus guy here for another reason and he looked into the app. There is a problem at their end. You need to call support.
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Kyuss Jones
(@Kyuss_Jones) reported
@TELUSsupport hello Telus, i need help reconnecting my services asap please
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Malcolm van Delst
(@malcolm8) reported
Hi @telus, the number listed on your site for cancelling service doesn't work and I've been waiting for almost 2 hrs. for a call back via your virtual assistant.
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lifeafterskiing
(@lifeafterskiing) reported
Update after 10 days...I still can't retrieve my #telus invoices, @TELUSsupport DM'd answering the original thread and said someone will call. Nothing! Customer service on par as normal! Well done @TELUS