Telus

Telus Outage Report in MacTier, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in MacTier, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in MacTier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in MacTier, Ontario 10/18/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jennife20607486 Jennifer Alexander (@Jennife20607486) reported

    @adt @telus CO alarm started going off last night told somone would come Wednesday for service #horribleservice #adtcanada

  • BShane555 Shane (@BShane555) reported

    @LaceyLaceyp Did they get in on dental too? If Canada Health Infoway completed patient access 15 years ago, we wouldn’t have some of the issues we do. Seems like Telus was handed a platter to expand their business.

  • starkinly Sara (@starkinly) reported

    @extremeXmetal Where I am it’s literally only service for Bell or Rogers. If you’re on another network, you’re struggling to get bars. A guy came to fix the tractor and couldn’t get enough signal to call his shop, he’s on Telus. It sucks!! I hate the big 3.

  • shananaparton yallternative (@shananaparton) reported

    After waiting forever in a line at a @TELUS store to cancel my services I've been unhappy with, I find out their staff can't cancel services in store anymore and am now wasting my time again to speak to an agent over the phone. So happy I switched. Crazy!

  • Notatechnogeek MC Not the hammer (@Notatechnogeek) reported

    @TELUSsupport i just dont get it. I try to upgrade online through telus site and hit road blocks because im already a customer. Why are deals for non customers better? Why do you block existing customers from upgrading online?

  • TomM08955250 Tom M. (@TomM08955250) reported

    Thanks for the amazing support now after I've paid this company for it's overpriced services for years, not to mention the main others in Canada (I see you, Rogers and Bell. Koodo is basically Telus.) In Poland, I paid $10 Canadian per month for 20gbs/unlimited local calling. Huh

  • KelseyGott *Kels* (@KelseyGott) reported

    Was on the phone for 3.5 hours (mostly on hold) with @TELUS. Cannot believe how condescending “Escalations Manager” Navin was. Looking for a solution here!

  • jennstansbury buy my **** on etsy (@jennstansbury) reported

    I haven’t had @TELUS service since Thursday. @TELUSsupport How is this allowed to go on for 4 days? I can’t leave my house because i will have no way to contact anyone.

  • thatlittlesob thatlittlesob🏴‍☠️ (@thatlittlesob) reported

    @nWo_machine @TELUS @TELUSsupport I've had Telus ever since Bell bought MTS and they sold off my account. Never had an issue and they even honored my work discount till the end of my term. Fantastic.

  • sunsetsalu salu (@sunsetsalu) reported

    @s0phrosyne__ @TELUS Cancel your plan, you'll get a call back in a few days with a fire retention offer lol