Telus

Telus Outage Report in MacTier, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in MacTier, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in MacTier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in MacTier, Ontario 11/21/2025 11:35

November 21: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MeToddScott Todd Scott (@MeToddScott) reported

    @sweetaboutmi the other options I'm looking at are like $50 bucks when Koodo and Telus used to have a monthly cap of $120 that wouldn't be bad.... but close to 200 is way too much for two weeks

  • jwd7150 Jwd7150 (@jwd7150) reported

    Telus u may have raised your rates but your internet speed still sucks last time I checked if a company raises there rates on the customer's u better make dam sure your service including your internet is dam fast which yours is definitely not SMARTIN UP AND WAKE UP !!!

  • TheKookyCoyote Kooky Coyote (@TheKookyCoyote) reported

    @Telus @TELUSsupport Another question—I’m wondering if there’s a way to buy extra data? I’m travelling and using GPS a lot. I have a CAN-US plan. I can’t sign in to my account to check for this myseld—I keep resetting my password and it immediately says it’s wrong.

  • heldogit noone (@heldogit) reported

    telus protection is a ******* joke. "you're covered, but we need a 400 dollar **** you fee upfront before we do anything" with the 15 a month plus the 400 dollar fee i could buy a whole new ******* phone. **** you @TELUSsupport after 10 years I'm ******* done with your bull ****.

  • LeonsPaddle x-Leon's Paddle (@LeonsPaddle) reported

    @dodgesroadkill @Sid_Seixeiro Hope my TV guide on telus is wrong then, will be so ******* pissed if I need to stream a damn home game

  • Lotus17Em Em (@Lotus17Em) reported

    @Amu3188 @TELUSsupport I'd like to know how this turned out. Had to drive over to make sure my parents were ok as their phone service has been down since Friday. Telus never showed up for a scheduled appointment. If there is a charge I'll switch them back to Shaw.

  • kookacola1 Shannon Seward (@kookacola1) reported

    I sure hop Telus can fix the dvr once and for all

  • LeonsPaddle x-Leon's Paddle (@LeonsPaddle) reported

    @chrisstilwell16 @dodgesroadkill @Sid_Seixeiro Okay good. Telus must be slow...was about to lose my mind

  • dgouldca Derek Gould (@dgouldca) reported

    RE cell phone/internet/cable services; The best way to get a deal is to switch providers whenever your discount period expires. Retention (or 'Loyalty') will rarely offer the deal as good as a brand new customer gets. @Bell_Aliant, @TELUS, @Rogers this makes no sense.

  • MeToddScott Todd Scott (@MeToddScott) reported

    @sweetaboutmi I had rogers for years but ran into nothing but problems getting charged way more for less services. Went to Telus and Koodo and had better service with a much better price. they sadly bumped up their cap for travel which isn't great.