Telus

Telus Outage Report in MacTier, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in MacTier, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in MacTier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in MacTier, Ontario 11/22/2025 00:00

November 21: Problems at Telus

Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dgouldca Derek Gould (@dgouldca) reported

    RE cell phone/internet/cable services; The best way to get a deal is to switch providers whenever your discount period expires. Retention (or 'Loyalty') will rarely offer the deal as good as a brand new customer gets. @Bell_Aliant, @TELUS, @Rogers this makes no sense.

  • dgouldca Derek Gould (@dgouldca) reported

    RE cell phone/internet/cable services; The best way to get a deal is to switch providers whenever your discount period expires. Retention (or 'Loyalty') will rarely offer the deal as good as a brand new customer gets. @Bell_Aliant, @TELUS, @Rogers this makes no sense.

  • sheilawalker73 Sheila Walker 🤷🏻‍♀️⛳️🍸 (@sheilawalker73) reported

    @erdocmom @TELUS And WHY aren’t they using Starlink for all rural service More reliable and much lower cost. Probably, if purchased in bulk by governments even cheaper … thinking here of remote FN reserves.

  • erdocmom Yael Moussadji, MD, FRCPC (@erdocmom) reported

    We recently got Starlink. Until now we had tried multiple rural providers, including Platinum and @telus hub. Dropped meetings, poor download speeds and difficult to watch movies. Now we have 10x the internet speed. Why were gov’t and other big industry players unable to deliver?

  • erdocmom Yael Moussadji, MD, FRCPC (@erdocmom) reported

    One thing I will say for Musk. We recently got @SpaceXStarlink. Until now we had tried various rural internet providers including Platinum and the @TELUS hub. Terrible service, very inconsistent, dropped off meetings and can’t watch movies. I only live 30 min outside Calgary.

  • dgouldca Derek Gould (@dgouldca) reported

    RE cell phone/internet/cable services; The best way to get a deal is to switch providers whenever your discount period expires. Retention (or 'Loyalty') will rarely offer the deal as good as a brand new customer gets. @Bell_Aliant, @TELUS, @Rogers this makes no sense.

  • paythepiperr Pepper_Peps (@paythepiperr) reported

    @TELUS have a supervisor call me, I’ve had enough and you have 2 complaints in at the BBB and more will continue you can’t keep someone on hold because you guys messed up big time and don’t want to deal with your errors that directly affects their financial credit

  • profx307 Troy Mulawka (@profx307) reported

    So I sent a message to @ShawInfo and was immediately talking to a field sales rep and they took my info and they can set me up with better pricing. I still want what I am owed from @TELUS . Like hell even your loyalty can get back to me after being almost a 20 year customer

  • 99pct3 99pct (@99pct3) reported

    @WIONews Google took control of Telus's e-mail. Sucks.

  • douglukauskas Doug Lukauskas 🇺🇦🇺🇦🇺🇦🇺🇦🌻🌻🌻🌻 (@douglukauskas) reported

    @elle_silk @TELUS @TELUSsupport I don’t blame you, you have every right to be angry. Cable companies can be the worst.