Telus

Telus Outage Report in MacTier, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in MacTier, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in MacTier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in MacTier, Ontario 11/28/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Teri4112 Teri McGrath (@Teri4112) reported

    @dockevinmcleod @Jennyhalpin59 MofH needs to use tax $ for your clinic NOT Telus or the CMPA or 5 Health Authorities or administrators for useless agencies etc You have the support of many pt seeking competent care - will you support no fault health care compensation & mandatory reporting of medical errors?

  • MrMerlotMusic The Beaujolais Boy (@MrMerlotMusic) reported

    @aprilknunchucks I used Surf before I had Telus, which the only issue I ever had was I had to buy a wireless router bc the one they provided had limited WIFI and eventually crapped out. They were affordable but I had to learn about routers and internet connectivity to troubleshoot on my own.

  • cleetche Christopher McDonell (@cleetche) reported

    @ilovetech41 @TSNHelp Tech support wrote me and is giving me the usual trouble shooting but it doesn’t make things better. I’ve talked to Telus, and Apple, and have tried everything and I’m sure it’s the app. No issues w Netflix or Crave etc. just TSN.

  • WesBoyd15 Wes Boyd 🇨🇦 (@WesBoyd15) reported

    @TELUS easily the worst customer service approach of any business I have dealt with. Companies who listen and respond to their customers do well….and then there are those companies like @telus who implement customer services policies that are so misguided it kills their brand.

  • exactingvampyre Exacting Vampyre Maps & Lore (@exactingvampyre) reported

    Okay, that was the best technical rep I've ever spoken to with @TELUSsupport .... we were on the phone for like an hour and fifteen, but you know what, he saved TELUS a customer, because I was ready to walk if they couldn't figure it out today.

  • carmienearing Carmelina Nearing (@carmienearing) reported

    I just had a customer service rep from @TELUS preaching to me from the bible, told me he would be “babysitting” me today and coughing into the phone. What the hell is going on @TELUSsupport I’m just trying to get me service connected to a new address 🥲

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS @TELUSCareers Don’t do it! Awful company to work for.

  • glamourgirlca Susan (triple vaxxed) 🇨🇦 (@glamourgirlca) reported

    @pewpewpew Call @TELUS customer care at 1-866-558-2273 if this doesn’t work, I can dm you another # We’ve been with #Telus for almost 19 years. We’ve had issues throughout the years & they have fixed every concern that we have had. DM them first, they should honour what you signed up for.

  • Mr_Mbb Mbb 💭 (@Mr_Mbb) reported

    @TELUS I’m a long time customer, I called/wrote SEVERAL TIMES to be contacted to upgrade my package, but nobody called me back. What else do I need to do?!? cc. @TELUSsupport

  • FriesenBrendon Brendon Friesen (@FriesenBrendon) reported

    @CR9090JK Anyone in AB not having issues with Telus in the last three weeks? Service has been beyond terrible.