Telus outages and service status in Mallaig, Alberta

Problems in the last 24 hours in Mallaig, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mallaig, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jan Molina (@janibanani23) reported 6 minutes ago

  @jodyvance @TELUS @TELUSsupport We had the exact same problem. Thought it was us. Maybe not …

• 
  Jaye R. Walter MBA, CFP, CIM, TEP, FMA, FCSI (@JayeWalter) reported 8 minutes ago

  @VanIsleInvestor Bell has endured similar issues, and cut the sacred dividend. Odds are Telus will. Management has stated deleveraging is a priority. Value trap, or invest in the turnaround ?

• 
  Johal (@Johal6O4) reported 10 minutes ago

  @6Nonny @zCallouts telus would never do this

• 
  michael abbadie (@thom7002) reported 10 minutes ago

  SO TELUS DOWN ANOTHER 5 PERCENT TODAY . HOPE THEY DONT CUT DIVIDENT WHICH IS OVER 9%

• 
  Mieke (@MiekeWasHere) reported 17 minutes ago

  @TELUS @TELUSsupport you guys are 100% losing customers due to your horrible customer service. Your AI agent is useless on the phone "I understand" humanising comments being repeated is a waste of everyone's time. No option to bypass the 5 mins of BS with AI agent verifying, only to have to do it again. A lack of proper training in your overseas call centre is obvious. Again, with redundant language meant to intimate an effort to manage expectations, but all it's doing it wasting more time on both ends. That a person needs to get transferred to multiple departments to deal with any services screams disorganisation. What should have been a 15-20 minute call (including hold time) was 2 hours yesterday, with no solutions due to errors on your end "we will call you back in 24-48 hours" on a time sensitive matter that your competition was able to address in 15 mins TOTAL time on the phone. Crazy idea, maybe instead of gauging us to keep the upper brass earning way more money than any company CEO deserves...you can bring customer support back to Canada. You know, make jobs for Canadians. DO NOT REPLY TO ME ON THIS.

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  Palestine Will Thrive 🪶 (@FryBreadFreak) reported 22 minutes ago

  sometimes im scared that telus will nuke my house if i try to arg without my vpn on the chance is never zero

• 
  Kam Webb (@KamWebbwo7e) reported 24 minutes ago

  @TELUSsupport we spent a total of of three hours on hold. Your reps would periodically answer & then transfer the call to another rep but no one knew how to help us. We are cancelling all our phones and homes services with you tomorrow. Worst customer support. @TELUS

• 
  Observer (@0bserv3rs) reported 25 minutes ago

  @ezralevant Cancel Bell. TELUS doesn't pull this **** day after day.

• 
  Inuinnaq Kendal (@AngelStein732) reported 26 minutes ago

  @TELUSsupport A couple of days too late to ask. But the issue only lasted 2 or 3 hours. It was interesting because I was telling one of my plane spotter friends in the US, and even Verizon (a partner of Telus?) was giving him issues on and off the same day.

• 
  D A M A N I.base.eth🤎🦅 (@0xdamani) reported 28 minutes ago

  @idris_pop406 @AdegbemboB Are you currently working telus! Could help you with th4 assessments and even work out telus that's even more stable than outlier