Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Masset, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Creighton
(@tomcreighton) reported
@TylerGalpin Acknowledging that they’re indeed all bad, I’ve bern with Koodo (i.e., Telus) for years with no real issues.
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TerraDea
(@Terra_Dea) reported
@TacoPoss @chaotic_kat Telus gave me the 25$ no data plan, unlimited nationwide calling. but i had to talk to an agent they told me the low cost data plan was via Koodo, a subsidiary (all online, no customer service line)
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yves bouchard
(@yvebou2012) reported
@mrdruthers Doesn't that violate the local Fire Dept safety rules? I mean , Telus Stadium in Qc is an outdoors facility and we are restricted to a max of 17200 capacity because that's all that the "4" entry/exit are able to safely handle in an emergency. Just curious. 🤔
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Catherine Critchlow
(@rambleoncat) reported
@TELUSsupport I've been trying to get my phone numbers switched to telus but there's no answer for 2 days. I also have billing issues. So frustrating!
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maria loi
(@marialoi) reported
@TELUSsupport Howdy Telus Support please give me back my 5G I pay for that service, now I am getting 4G because your staff could not fix my TV problem, Mayuri another staff fix the video problem, she did brought back my 5G but I did not boot up my computer till a few minutes ago and I got 4G!
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Sarah Leamon
(@SarahLeamonLaw) reported
Hey @TELUS @TELUSsupport we're having problems with our phone lines today - choppy service and horrible connections - what gives?!?!
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Bacardi
(@bacardiking16) reported
@Koodo gotta say, never had an issue. Then today I discovered you have no customer service. Your online help isn't really help at all. In this day and age CS makes or breaks a company. If you didn't have Telus as your sugar daddy you wouldn't be around anymore🙃🖕
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Nelson Boyce
(@Nelsonboycer14) reported
@TELUS here I got a money saving idea for you. Don’t use the postal mail service to send a QR code to me when you can use a email. Thank you for coming to my Ted talk.
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caricature of an arts student
(@katydecoste) reported
i would like to - no longer have an apple phone - no longer be a telus customer - not spend too much money any advice appreciated tysm
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myah✨
(@mixmasterm_) reported
not my mom telling me i need to shut up sometimes because i thought the guy at telus wasn’t giving bad customer service and she thought he was😐