Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 02/17/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MeghanFowler Meghan Fowler (@MeghanFowler) reported

    Well @TELUS you sure know how to piss me off again. Pre-order a phone to get the 'bonus' but don't actually get the bonus because your reps don't tell us poor long term customers those promos aren't for us. Maybe it's time to switch 🤔 #donewiththeshit #justwantedtheearbuds 😥

  • eyeonthefly Brendon Samuels🚨🔥🌎 (@eyeonthefly) reported

    Tired of Rogers and being gouged by major service providers? Check out alternatives including: - Bell (Blue Rogers) - Telus (I Can’t Believe It’s Not Rogers) - That other one nobody else has heard of, maybe or maybe not owned by Rogers -

  • erikaglover Erika Glover (@erikaglover) reported

    @TELUSsupport Yes I’ve tried uninstalling/reinstalling many times. No luck on any iOS device (iPhone, or Apple TV) Old app worked fine. On the Telus neighbourhood forum they said there may be a “back end”problem with the account on the new app. Haven’t heard anything back from support yet…

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    If @Telus offers Telus Tv Plus with your internet know that it doesn’t work with Apple Airplay without serious issues that they are aware of. They offered free HBO and Crave. However their interface is so bad it’s not worth it.

  • ausnotes Powell's Other Glasses (Ausnotes) 🌸 (@ausnotes) reported

    @theojessreborn The problem with APX is they have structural deficiency. They are losing market share to Telus and their users complain of no work available. Management really stuffed up.

  • infinitism Marksaidso (@infinitism) reported

    @Tsquared @TELUS Never had any friends who played so I have no squad 😠

  • puppygranate nihility ⚫️ (@puppygranate) reported

    istg if i continue to live in canada if it's up to me i'm never doing telus again

  • KimballFinigan Kimball Finigan (He/Him) Your At-Home Trainer 🇺🇦 (@KimballFinigan) reported

    @MoistlySpeaking @DanAshtonBC Not entirely. They shut down Dr “Money over people” Day (for now). They are investigating Telus Health for violating CHA. They funded massive care aide training. CommieKev would never have done those things.

  • W1de__Awake WideAwake (@W1de__Awake) reported

    @bk_belton Serious question, why the hate for PP? I thought he sounds pretty good, down to earth. Adopted by 2 school teachers, worked for Telus, married an immigrant. Hasn't been involved in any scandals and not guilty of any ethics violations that I know of.

  • buschic buschic (@buschic) reported

    I had my S22 ultra, from it's drop day, Feb 22 last yr. I'm a very heavy user, (extremely nerdy about phones too) I was having the following issues. No 4G/LTE (it literally wouldn't stay registered on ANY networks, bell, Rogers, Telus, freedom, lucky, Koodo, were ALL tested,