Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 11/17/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • garymoen88 Gary Moen (@garymoen88) reported

    And I thought Telus was bad... #Bell

  • rpalser61 Rich Palser (@rpalser61) reported

    @billdozerbill Bell/Telus collected $123M in CEWS while increasing their earnings by 28.9% ($932M) in Q4. 200+ jobs cut including entire radio stations during a pandemic. Not just radio hosts. Bad take pal 🤡

  • ChrisSnoyer Chris Snoyer (@ChrisSnoyer) reported

    I did a phone swap with @apple after some issues but can't send the old one back because I'm in quarantine. Their solution was to contact my carrier and see if they can pick it up and take it to Fedex... Ya, right.. Could you imagine that call to @Telus? "You guys busy today?.."

  • DJordatron Oil Demon Darryl J (@DJordatron) reported

    Any phone providers willing to help me switch from Bell? I am under contract, lol. @TELUS @Rogers

  • wpgguy Dave the tired 🇨🇦 (@wpgguy) reported

    @coleynmh aside from never getting a bill notification my Telus has been great

  • Flux_Lalonde Paul Lalonde (@Flux_Lalonde) reported

    @googlecanada @googlecloud @TELUS Maybe you could teach Telus to not re-issues email addresses from old customers to new?

  • Dosange Robby (@Dosange) reported

    Reality is @BellMediaPR does not give a **** about the west. Support @telus and @shaw who considers us on the pacific actual people. I know we have our issues with these companies as well but at least we are a focus for them

  • dylan_random Dylan (@dylan_random) reported

    @danellew Jeez, now that you mention it, my email address is still with my mom's acct. as well. I switched to telus for a couple years and realized then that I never did switch it to my Shaw account. l thought then how absurd it is to be tethered to a brand by an email address in ~2014

  • BigJonathan91 Jonathan H. (@BigJonathan91) reported

    @jasonlamb Huh. Never heard of Telus internet here. Anyway **** all of them.

  • RawsonDoug Doug Rawson (@RawsonDoug) reported

    @TELUSsupport I’m trying to talk to someone about moving services over to Telus but can only find support phone numbers on your website.