Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 02/09/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • malta75616353 malta (@malta75616353) reported

    @TELUSsupport Have called 3 times still not working properly, this has been going on for a few weeks. This happened a few years ago, it was the Huawei hub. When I threatened to cancel, Telus finally replaced it, I suspect it is the same this time. May just switch to explornet instead

  • BatiGolllll Nicolasنيكولاس (@BatiGolllll) reported

    @FidoSolutions Hi Van, I have a phone contract with Telus as well (and I was with Rogers before that for 12 years) and I have never faced such an issue. Make sure YOU find smarter ways to steal from people. I will make sure everyone knows about this problem with WhatsApp and @Fidomobile 👏👏

  • Dan65354331 Dan (@Dan65354331) reported

    @davido_ca @signalapp Same issue still as of a few minutes ago. Not working on Telus in Canada.

  • gslauber Graeme Lauber (@gslauber) reported

    @telus provides poor service and has basically stolen about $200 from me. Randomly charging that I didn't ask for or order and shrugging when I complain. #corporategreed

  • StartswithT Tony (@StartswithT) reported

    @cogecohelps internet down in Brighton, Ontario, seems your phone system is down as well, who should I submit my Telus data overage bill to, when I tether the phone for the day?

  • LKeindel Laurie Keindel (@LKeindel) reported

    @EdmFootballTeam @TELUS Crap, I can't find my viking horns and Grand Poo Bah hat anywhere!

  • JustinHumber Justin Humber (@JustinHumber) reported

    @davingreenwell @Shawhelp @TELUSsupport Stick with Shaw imo. I've never had anything but trouble from Telus

  • JustCallMeEevee Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    @WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.

  • HaradaWins Jun Harada (@HaradaWins) reported

    @donaldpwalker @ChaseFlorell @signalapp I’ve seen many people saying Telus is having issues still in Canada with registration.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.