Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 01/18/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • crocque41 RockyLou (@crocque41) reported

    @SaskLass @CBC I am with Telus and have asked them numerous times to remove CBC from my package. Unfortunately that’s not an option. So I have to pay for a garbage programming I don’t watch 😡. #CBCsucks

  • ShawnKing Shawn King (@ShawnKing) reported

    @TELUSsupport So the ENTIRE FAMILY is expected to use our cel phone data FOR A WEEK while we wait for Telus to come fix faulty equipment? I'm sure Telus will give us a break on our Internet and cell phone bill in the mean time, won't they? (rhetorical question)

  • alexwh alexwh (@alexwh) reported

    Telus everything in my computer is not working. I cannot even include small images in emails and Twitter takes forever to open in my computer.

  • RajbirC13928897 Rajbir Chahal (@RajbirC13928897) reported

    @RaviSinghKA @TELUS @ZEE5CAC Telus I will be disconnecting your service if you keep your partner ship with Zee

  • tbrown905 travis (@tbrown905) reported

    call telus themselves and ask them why gaming off your phones internet is allowed, **** off already you goons

  • SovereignsWalk Not here to impress (@SovereignsWalk) reported

    As long as the public continue to support; Apple, Amazon, Microsoft, Costco, At&t, Telus Rogers, Shaw, all large corporations, and local criminal businesses that you know are criminal for a fact. The longer this will continue, the longer and stronger their hold on us is.

  • Dawrfer Deesembur (@Dawrfer) reported

    Never in my life has anything failed, betrayed, and disappointed me more than telus.

  • wmpdll Atchur Service - Wear Mask/Wash Hands (@wmpdll) reported

    @moarbaconz We have Telus Optik and how easy the box is to navigate and get from cable to Netflix to tv shows on demand has been a god send since doing tech support for my mom usually ends in a shouting match.

  • SovereignsWalk Not here to impress (@SovereignsWalk) reported

    As long as the public continue to support; Apple, Amazon, Microsoft, Costco, At&t, Telus Rogers, Shaw, Banks any and all criminal organizations. The longer this will continue, the stronger their hold on us is. We need to cut them off!

  • _JamesK James Keegan (@_JamesK) reported

    @TELUS @TSN_Sports any fix for the 4K channel on Optik TV? The video and audio have been randomly cutting in and out over the past couple weeks!