Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 02/05/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WaterAries Zoey ₪ ø lll ·o. (@WaterAries) reported

    @TELUSsupport seriously what is going on with your services? My security camera doesn’t record, my wifi is kicking my phone off and my phone won’t recognize the wifi even when I out the password in and reset my network settings. This is to much.And it’s all connected with Telus.

  • ScotianKitty scotian kitty (@ScotianKitty) reported

    @TELUS @TELUSsupport bahaha my phone didn't work for three days so offering me a "free overages" is nothing but lipservice how do I get my bill reduced to reflect the amount of days I actually had service this month?? You better Telus.

  • BrianShawCV Brian Shaw (@BrianShawCV) reported

    @drivermcivor @Bell Yup in Courtenay I get 1 bar from Telus. Lol. However I get 30 gigs unlimited Free calls and texts for $50.00. So one bad provider to another for less gigs and more fees ain’t happening. Lol

  • BillRob06744883 Clearly Tired of The UCP🇨🇦☮️ (@BillRob06744883) reported

    Credit card company wants a copy of the Telus email as does the CRTC. It seems Telus doesn’t have the approval to pass the credit card fee on to us consumers. Since Quebec has different rules they just added on a fee. I would @ Telus but what’s the point they never even responded

  • Joanne46466876 Joanne (@Joanne46466876) reported

    @Tim_Bousquet Hi Tim, a bit off topic however related. I am furious with both Bell and Telus along with everyone else. Bell sells you a bundle package that includes your “landline” which we now know is not true. I always justified the “landline” for emergency calls.

  • Ifyagunbiade Ifeyinwa Agunbiade (@Ifyagunbiade) reported

    @RNC_PoliceNL Here in Edmonton Alberta, South side area, Telus and Koodo is the worst service....I can not even make a call

  • RonClark282 Ron Clark (@RonClark282) reported

    @TELUS crappy customer service

  • SmokeGreeen_ SmokeGreeen (@SmokeGreeen_) reported

    The doctor just straight up skipped my appointment on the Telus MyHealth App @TELUSHealth . Your website hides the phone number so I have no way of contacting you to fix this. Extremely important appointment!

  • jamieletto Letty (@jamieletto) reported

    @TELUSsupport @TELUS what is going on with service in NL? I’ve missed calls to report to work because my service isn’t working. I need to report to work to make money, in order to pay my Telus bill

  • Saralyzer777 Sarah Doyle (@Saralyzer777) reported

    @theJagmeetSingh BIG NOPE from me. These companies just increase the price of their goods to compensate for their lost profits paid towards your new tax Jagmeet. C’mon man, it’s not rocket science!! Anyone notice TELUS crap service ever since Trudeau made them decrease rates? Prime example