Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 02/17/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • katastrophes Kathy Hammond (@katastrophes) reported

    @tanis_em @TELUS We got a more local company (rural net then village net) to put their internet tower on our property. Not as powerful as the big guys, but we get better service than the big guys could give. Might be worth a look.

  • KaitlinRilee17 kaitlin (@KaitlinRilee17) reported

    @TELUS yo why do i not have service for the last 20 min?? this tinder guy is gonna think i’m ignoring him. YOU ALWAYS LOSE MY SERVICE AT THE WORST TIME

  • jonathanbtoews ashley (@jonathanbtoews) reported

    no Telus is actually trying to help me not be in pain and just cutting off the signal every time there’s a canucks game on

  • getbent1976 jewelsb (@getbent1976) reported from Edmonton, Alberta

    @TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

  • tanis_em Tanis Miller (@tanis_em) reported

    @TELUSsupport Don’t bother. We’ve spoken with multiple Telus people. The nearest tower needs to be upgraded. I have one bar of service, at the best of times. Your rural coverage needs work.

  • 953treehugger Dubya (@953treehugger) reported

    So I called @TELUS. Their call centre is located in the Philippines. Nice of them to support local. The guys rooster kept crowing in the background.

  • beisan Beisan Zubi (@beisan) reported

    @jrmstrong One time I was at Telus with a broken phone and at my wits' end and I had a cat hair tickling my nose and I rubbed it extra hard and the lady asked me to reapply hand sanitizer and I almost started sobbing haha. Like, I understood, but it was a huge "what is this life" moment

  • Kooalaz Adam GCT🌅 (@Kooalaz) reported

    @TELUS is your servers down? My internet have been down for a solid 20 min

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Still a lot of people in the Telus forums who "suddenly" lost service. #CRTC ¬¿¬

  • diggyderk Derk Unterschultz (@diggyderk) reported

    Was Telus out last night @TELUSsupport? No internet, no cell service at my place around 2:00 AM