Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 01/19/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jeterfan28 cara (@jeterfan28) reported

    @TELUSsupport @Tabita69319047 Hey can I get some Telus support too? #suckitrogers

  • _amandakemp_ ak (@_amandakemp_) reported

    @RogersHelps I’ve been out of service since this morning - which forced me to switch my services to Telus this afternoon. What is Rogers doing to rectify this? I’ll be returning the tablet I purchased through my plan

  • hubrod Hubert Rodden (@hubrod) reported

    @punditclass Not all telecom providers list service. Bell, telus and all providers using their infrastructure have been up all day. Why am I not surprised you would make a BS post blaming the government for something they were not involved with #cdnpoli

  • Ronell_j Ronell  I.T. Man (@Ronell_j) reported

    By this time next year I think I will have a new Samsung Note 22 or 23 Ultra with Telus. Rogers lost my trust after today 👎🏾 unfortunate but network reliability is important. A few hours... no problem but a whole day ?!

  • PeterToupin peter toupin (@PeterToupin) reported

    @ExtraLars I've got Telus no problems but my friend has Rodgers an d her phone is down.

  • slavpowered Крис (@slavpowered) reported

    So @Rogers will I be receiving compensation for now going 2 days of no cell service? My business is suffering because of this, I NEED MY PHONE #ROGERS 730.66$ in lost sales because of you.. you got room for 1 over there @TELUS ?

  • thirdnut mark (@thirdnut) reported

    @RogersHelps How do you not have a failsafe? There must be a switch you can flip to allow us to use #telus #bell service

  • alviiiie alvin🍩 (@alviiiie) reported

    Who has it more rough: rogers customer service rogers IT people rogers executives ppl who unironically use Telus Free Wifi

  • chicken10dys chicken10dys (@chicken10dys) reported

    @RogersHelps @Rogers Thank God I switched.. I wouldn't have stayed since you gave 125 per month for 10gb 20/gb overage plan when both bell and Telus had 50 for 30gb "unlimited" on what looks to be a far more reliable network. So much for that car crash ad you kept showing.

  • scotiasinger Susan chip freshly installed (@scotiasinger) reported

    @RogersHelps I have no service. When will this be fixed? This is my only phone. Guess I should contact @TELUS ? Maybe i should be switching? Wonder what kind of deal is available ...