Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 12/12/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • becsmhall Rebecca (@becsmhall) reported

    @TELUS charging $30 for 1GB of data is robbery and not sustainable for the average Canadian. Taking money from my account without my permission for this and refusing to pay it back is theft. @CBCNews help us by putting pressure on big corporations to be fair #affordablewifi

  • JamieD81 Jamie (@JamieD81) reported

    Middle of July and I'm just getting June security patch on my S21 Ultra with Telus... Updates were every month and no issue for the first year I owned the phone but the last few months have been lacking.. probably hoping people downgrade to the S22 or something...

  • leeboy8500 Lee Martin (@leeboy8500) reported

    @TELUSsupport Hi, I’m a small business owner. Our accounts are all with Telus for phone and internet. Your customer service is so poor we are at the verge of leaving you completely. Can you please have someone with some authority contact me to try and fix it all?

  • millennials4_wp Millennials for Democracy (@millennials4_wp) reported

    @pingo271 @SusanFDe ick.... of course Telus would. 😬 going out of my way to support Sobeys. 🙄😒

  • BigD_204 Big D The Icedman (@BigD_204) reported

    @TELUSsupport So… Shaw had bad internet service and then we Switched to Telus for the PureFibre internet but @TELUS has very crappy television service, it keeps stopping and is pixelated. OptikTV sucks ***.

  • droftcm ادمنتون (@droftcm) reported

    @TELUS Don’t go with Tules, waiting time for A customer service if you have a business minimum 40 minutes. Go with Bell extra few $$$, peace of mind.

  • ThePithyTory ThePithyTory (@ThePithyTory) reported

    Why does #telus service sucks in Penticton? I’m glad the whole network doesn’t go down, but #telus needs to up its game here!

  • pnaught13 Patrick and Max- Just a guy and his dog (@pnaught13) reported

    Hey @TELUS @TELUSsupport can ya stop with the sales calls!! Yesterday a got a call trying to sell me home security, today someone trying to sell me an iPhone 13. Enough already. How about you fix your network so I stop getting dropped calls with people I want to talk to? #Telus

  • SpaceMutiny Laharl (@SpaceMutiny) reported

    There's A LOT more people calling for the Big 3 here (Rogers, Telus & Bell) to be broken un or at least broken down enough that they will be forced to properly compete and also some more calls for the Rogers/Shaw deal not to go through at all.

  • SusanFDe Susan De (@SusanFDe) reported

    @Docs4BC @DrErinCCFP I thought docs might want to work on salary and not have to bother with running a clinic, but sounds like you want current system of fee for service improved to include time modifiers and higher base fee. What's the attraction of working for the telus type clinics?