Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 09/14/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Stellerrc Mister StellerRC (@Stellerrc) reported

    @TELUSsupport @TELUS You People Have Serious Problems Over At The Credit/Bill/Paying Why Can't I Pay My Bill? Let's Go To Court, Shall We? #LetsGo Destroying Credit Hassling People Is Disgusting Business Practice. Customer Service Sucks, Serving Soon, Ball Is In Your Court 3 Hrs

  • canucksrepublic Mattola (@canucksrepublic) reported

    Want to thank @TELUS for being the most unreliable service I've ever had Right on Game 7 Saturday and for my kids euro vision final all my internet and TV goes out I will try to get on to chat through my phone but I don't look forward to another hour on it @TELUSsupport i give up

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus

  • ElkeBabiuk Elke Babiuk (@ElkeBabiuk) reported

    @thevinetway @1loriking I also remember that Telus never had cable long ago & don't remember when they finally offered cable packages. If I remember correctly, there was a big court thing on whether Telus could use existing infrastructure for their internet.

  • ibushfield Ian Bushfield (@ibushfield) reported

    @denisagar @dustbobgod Problem in Canada is almost all the small companies just piggyback on Shaw/Rogers/Telus networks - only in parts of some downtowns can you get indie fibre

  • Mazikeen350 Mellanee (@Mazikeen350) reported

    @TELUS Yeah well… you should start by having ALL your service everywhere in Canada to start with. Been decades now.

  • SonnyBigshot Sonny Bigshot Sports (@SonnyBigshot) reported

    @TELUSsupport What has happened to Telus Support? Tried to log into my account online only to watch the spinner spin. Tried to have Telus services installed only to have appointments missed. Stuck with Shaw. Telus used to be the best. #telusfail

  • afterexposure Diamond Dog Organa 🇨🇦🇺🇦 (@afterexposure) reported

    Yesterday I drove YYC to YEG and back to help the folks: - TELUS Optik nixed The Weather Network on 128? - Costco f'd up the Capital One > CIBC transition - Window screens no longer fit - I ripped their Canadian Tire gazebo roof; weak after 1 year of UV Inflation? Nah. Greed.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @dustbobgod So far so good. We had to leave Telus, because it became unusable, and it’s been a delight ever since. With the exception of last week when the internet was out for most of a day but, hydro caused that problem. I was hesitant but happy to have switched. My wifi works now.

  • felix4402 Felix (@felix4402) reported

    @lraitt Not sure what gov't has to do with it? Sounds like a customer service issue with Rogers/Telus/Bell