Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (57%)

2. 

   Phone (18%)

3. 

   Wi-fi (12%)

4. 

   TV (6%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Darin Gibson (@daringibson1) reported a minute ago

  @Shawhelp @TELUS @ShawInfo Shaw Help- I am sure that has been helpful for many people. The reality is that so many more people cannot afford your promotion. I see it daily. Forced to choose between food and rent. Nothing left for wifi... Could you do more?

• Johann Aceron-McLean ✨ (@JohannRealtor) reported 2 minutes ago

  Thankful to @TELUS and their sales team for providing a great mobility plan and service. Beyond disappointed by the "customer service" and connectivity at @Fidomobile. Easily the worst I've dealt with.

• Anna Greenwood-Lee (@AnnaGreenwoodL1) reported 5 minutes ago

  @daringibson1 @TELUS @ShawInfo If they could extend the $10 internet to everyone who qualifies for the city's fair entry program that would help

• Rami Ghanem (@ramigh) reported 6 minutes ago

  Anyone else having significant internet issues with TELUS for the past ~month? I've had to use my phone's data plan + 4 fast passes to make it through the month... :(

• 🇨🇦Leah Brown (@crbrowniegirl) reported 14 minutes ago from Campbell River, British Columbia

  @TELUS so my poor mom...telus switches her house to fibre optic and they deleted her email account.. 1.5 weeks later and many hours on hold waiting still not fixed!!! Horrid service!!!!! Don't switch people!!!! Nanaimo telus Fibre...huge mess up!!!

• d☆ (@DicesNA) reported 15 minutes ago

  @Avics @TELUS i’ve probably lost out on $1-2k because of 200ping + packet loss last year. They said it only affected my service provider in my area aswell so that’s always fun

• Wayne E (@Whatsachodefor) reported 17 minutes ago

  @TELUS WTF what in in the name of Dr. Bonnie ******* Henry doing send sales people door to God damned door for? Seriously

• Angela Harvey (@AngelaHarveyYVR) reported 17 minutes ago from Penticton, British Columbia

  @TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.

• mediar (@mediarz) reported 18 minutes ago

  I haven't had internet service since 3:30pm Pacific today. I call tech support, Manny said there's an outage my area, he say check the outage website, a couple hours later I checked the website and there's nothing showing, and I still have no service. @TELUSsupport @TELUS wtf??

• Maddy Norton (@maddynorton) reported 19 minutes ago

  @FEEZYDoesIT We cut the cable cord from Telus 2 years ago and never looked back.