Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 02/13/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CasSmit25000320 Cas Smith (@CasSmit25000320) reported

    Who could trust TELUS ever again, when they gave their customers' information to Trudeau & his zombie cabinet paid for it and never got consent from customers! That is a breach of privacy and integrity. Telus has put itself in a position to be sued.

  • BoekFayek Fayek Boek (@BoekFayek) reported

    @CanmoreRobb @TELUS @CRTCeng Apparently they can’t charge it in quebec… Meaning they treat Canadians differently

  • bbctsan82 Vansportsfan82 (@bbctsan82) reported

    @casualmomsense @TELUS I'm assuming your devices were working before, with no issues (or at least was better than what has been happening recently lol). Telus sends updates for the equipment occasionally (usually overnight). The update may have changed the settings from what was working.

  • bbctsan82 Vansportsfan82 (@bbctsan82) reported

    @casualmomsense @TELUS I'm really shutting up now - I'm going to get myself into trouble lol

  • bbctsan82 Vansportsfan82 (@bbctsan82) reported

    @casualmomsense @TELUS I'm just guessing what could be the problem based on experience hard to know for sure over twitter lol

  • davidguitard David Guitard (@davidguitard) reported

    @RogersHelps Good for you. On Northwest Ontario 8 hrs to Winnipeg, MB. Our area Bell Wireless and Telus for SmartHome Security no affect during interruption. Telus use on Bell Wireless Network no issues for security home.

  • casualmomsense 🧙‍♀️Nicole Sanderson (@casualmomsense) reported

    @bbctsan82 @TELUS Lol well the problem is everything is a nest of cords. I think there's a modem, and another thing, that blink. But I swear there's stuff setup in 3 rooms and i hate it all. I have the ability to plug in/out. After that I'll call telus. Im NOT tech inclined and never needed to be

  • bbctsan82 Vansportsfan82 (@bbctsan82) reported

    @casualmomsense @TELUS I have an idea of what the problem is but, from what you're telling me, I wouldn't be able to explain the solution lol

  • dildooshwaggins ȶɦɛ ʄɨռǟʟ ɮօֆֆ օʄ ȶɦɛ ɨռȶɛʀռɛȶ (@dildooshwaggins) reported

    @TELUS So we can pay your ridiculous credit card fee to pay our own bills? Ha. Pound sand. I’m taking my internet to Shaw. Even if it’s shittier it’s better than caving to your piss poor policy.

  • AndrewCooke87 Andrew C 🇨🇦 ❤🇺🇦 (@AndrewCooke87) reported

    Trying to get my phone number ported over but Telus is no help at all! Starting to regret my decision to go with @TELUS @TELUSsupport