Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 12/29/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NicoInhumang nico inhumang (@NicoInhumang) reported

    @TELUSsupport upgraded to telus internet100 recently. I only get 20-30 mbps of dl speed, where i’m suppose to get atleast minimum 70mbps of download speed. I tried reaching out tech support but nothing happens, been waiting on hold for hours. im disappointed.shoulda chose shaw

  • WendyMa31796770 Wendy Mann (@WendyMa31796770) reported

    I have a profile but having issues with new iPhone getting it connected to it. Telus also made big switch to Gmail which seems to have made some things more problematic for me???

  • baileyja69 🇨🇦 Jay Bailey 🇨🇦 (@baileyja69) reported

    @DesjardinsINS worst company on the planet. Will not fix our issue. Spouse not covered call them and say that I am. Go for new prescription same **** And yes ran through @TELUS so **** your hat

  • AlexBCddh Alex.anywhere 🇨🇦 (@AlexBCddh) reported

    @TELUSsupport Is Telus down in Vancouver East? I can't access Internet. Thank you.

  • MarloMcadam Marlo McAdam (@MarloMcadam) reported

    @TELUSsupport another day another terrible experience with my @TELUS cable. A living nightmare. Endless hours spent troubleshooting with no solution. Only had for 2 months and have never gotten through a week without issues. #torture

  • listentotherowe Rowehibition (@listentotherowe) reported

    @TELUS @TELUSsupport New customer here. Anything that can be done about poor signal at Dundas/Dovercourt? 1 bar downtown seems weird. Previous provider was 4 bars.

  • stuporstar Marissa G’Loewen the Dark 🎃 (@stuporstar) reported

    @woodwarddotCA @Rogers Yeah ok let’s scratch Telus right off now then. I hate moving but also if I can’t get service on my account it’s pretty annoying

  • lkgarvin Linda Garvin (@lkgarvin) reported

    @TELUS Great to know I can cancel. Very disappointed with Pic TV. Service is hit and miss. Can’t get the channels I want. I’ll be switching to Shaw. Too bad there’s such poor choice.

  • AldusM1501 Ruler of the 7 Kingdoms of the Litvaks (@AldusM1501) reported

    @MarthaLRogers I pay a ridiculous sum for Rogers wifi that is literally 0.5% as fast as my Telus data service. When you emerge victorious, please do something to help long-suffering Rogers subscribers such as myself.

  • DavidHu07713518 David Huntley (@DavidHu07713518) reported

    @MarthaLRogers Rogers always was a low end mobile service - now we see the ***** laundry - skid marks and all. Move your phone elsewhere - these rich idiots can do as they please but they all do nothing for the crap service Rogers provides to us. And they don’t care… Telus welcomes u Canada.