Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Masset, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kunal Shah
(@kush1605) reported
@koodo I don’t understand if this is the level of customer service you offer @FreedomMobile is way better being T4. It will be a night mare to think of @TELUS customer service based on koodo’s. Stunned ! #koodowaste👎🏻
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ambivalent_one
(@ambivalent_one) reported
from
Ottawa, Ontario
Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells
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T35GP100
(@Gp100T35) reported
@dubsndoo I want a refund. Telus, shaw, Rogers does it where they have a day without service and it was their fault. Why did I pay into this system when I was young and not middle aged I may not be able to use it? I don’t care if. Y portion is only $5-$10k I want a refund
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Master P
(@optguru) reported
@ChrisQuelch23 It's down a bit, great dividend. Really only Bell Canada and telus for telecommunications in Canada
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iDaveMac
(@iDaveMac2020) reported
@C19WorldNews Worst? My vote goes to Telus. Haven't flown Air Canada much, because they are always the most expensive choice.
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VWbugNuT
(@Ryansisson7) reported
from
Pitt Meadows, British Columbia
@TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?
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Pichi 피치 🍑【PNGtuber】
(@ate_pichi) reported
I wanna curse at Telus so bad rn
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Thomas
(@n9xmann) reported
@TELUS man y’all are the worst got a new phone on christmas and y’all still didn’t find a way to make my data work. I call at 8pm just to have a bot answer me and tell me that they are still open until 9 pm and then it hangs up I hate y’all so much this company is ruining my day
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Chris Peddle
(@PeddleChris) reported
@TELUS @TELUSsupport Your handling of the Canadian @VivintHome customers is an absolute disaster. I'll likely cancel my family's cell service with you over this. Telus customer of 20 years.
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Michelle Young
(@Michicooks) reported
@TeresaSpinelli @shawcable This happened with me last year with a Telus scam. Gave them so much info but no credit so terrible. Glad everything is okay