Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 03/03/2026 09:35

March 03: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rhmcgarry Robert McGarry (@rhmcgarry) reported

    @Bell @LLetzing @Bell_Support The telus network is down in Western Canada and since Bell uses Telus Infrastructure here it has taken Bell down as well.

  • gingerqueenjen Jennifer Fielding (she/her) (@gingerqueenjen) reported

    @TheJourneyGenie @koodo Ppl locally reporting Telus & Bell issues

  • Bikestowork Bike commuter (@Bikestowork) reported

    @bunny_smash @Bell_Support Maybe they have deal with Telus to share signal for emergency use during Telus outage?

  • dearborn_karen Karen Dearborn (@dearborn_karen) reported

    @TELUSsupport There are nearly a million people who 'Like' Telus on Facebook, but no post there that there's a problem. Please post updates there as well.

  • CrowtheStrange crow 🏳️‍⚧️🏳️‍🌈 (it/they/he) (@CrowtheStrange) reported

    major data outage across western canada- it's crazy!! from what ive seen, only bell and telus have been affected, but i can't be sure of that

  • pdrankin1 Paul Rankin (@pdrankin1) reported

    @PublicMobile I have no voice or text service. Is your service being affected by the @TELUS outage? If so please notify your own customers.

  • DawneWarner10 New Dawn (@DawneWarner10) reported

    @TELUSsupport My phone notification is that Telus turn off my data service 🤔

  • ScarletBjornson Scar (@ScarletBjornson) reported

    @Burkeeboy @yegsheens @Spanx41 yep bell is down and telus is off and on.

  • jacquiefenske Jacquie Fenske (@jacquiefenske) reported

    What the hell is the issue with @telus today? Thought it was just me. Checked with others and the good news I am not aline. The bad news it still is an issue.

  • Brodie_Friesen Brodie Friesen (@Brodie_Friesen) reported

    @telus, your service is subpar at the best of times and out for hours at the worst of times. This is one of those times. Cellular for Koodo and Telus is and has been down for the past two hours. As has our SmartHub and security. This has derailed my business and weekend away. 1/2