Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Masset, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Wolf
(@m3t4lw01f) reported
@StarBuck_83 @Xplornet i mounted a cell booster antenna on the mast that was still on the roof from the previous owner... That said, zero signal from Telus would have still been better than Xplornet. ;-)
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Oliver Kuehn
(@oliverbikes) reported
@TELUSsupport Vancouver. Turns out the first two numbers I looked up for Telus Home Internet Support let me to a message that said they were closed. I tried a 1-866 # and got a live person.
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Tara Preston✨🍁
(@PrestonPixie) reported
@ember_november They probably all are UCP donors. In terms of service I wish I would have stayed with Shaw and Rogers. Telus is the worst!!
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TheRealDee XX Vaxxed
(@TheRealDenene) reported
@CBD37 @ember_november I've always found Shaw's service excellent. Telus - I pulled all my business from them in 2007 & will never go back.
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Blocked by Shandro
(@shandro_am) reported
@ember_november We used to be with Telus but they tried to trick us to give as poorer internet connection and customomer support was awful. We have much more efficient internet now with Shaw for lower price and they respond to our concerns!
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Devon Gandolfo
(@Gandolfo11) reported
Signed up for @shawinfo on Wednesday. Service doesn’t work. Technician was 3 hours early yesterday and now was on the phone for 1.5 hours all to say sorry we can’t get a tech out until next Friday. Great start for a new customer. #Bushleague. Maybe @TELUS can provide better care.
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Youngdoung Tenzin
(@YoungdoungT) reported
Rogers internet service outage occurred frequently and it occurred today also. I am working from home and now I can’t open my system. I will not be paid by my employer. Will Rogers compensate for me? @Rogers @RogersHelps @TELUS #letdownbyRogers
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Squid Vicious
(@SquiddyVicious) reported
@nrmaharaj @GovCanHealth @CTVNews I don't know what changes they could make that would convince the AB government at this point. The awful Telus app the insisted on using was a privacy nightmare and essentially useless but I can't see them changing their minds now.
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Darius Bearguard, Author
(@OSTBear) reported
@cdnrx @ember_november I won't switch to Telus because of ahitry customer service lol. I also use Shaw. Love it.
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BretCB
(@bretcb) reported
Hi @TELUS @TELUSsupport . Mobile customer since '98 (ClearNET). Have 3 lines @ $50/mon w/5GB data each. Competitor (not MVNO) offered <$46/mon w/20GB data each. Can you match/beat it?