Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 11/27/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Foxwilderness Connor Knox (@Foxwilderness) reported

    Telecoms agencies need to be held accountable for their terrible business practices. @TELUS is again charging me 25 dollars more than they said they would, after 5 attempts to get it fixed I’m still waiting. Why am I locked into a contract they’ve never honoured?

  • crypt0ccurrence 420hz.eth (@crypt0ccurrence) reported

    @TELUSsupport hi I’ve just switched to Telus and i’m not receiving any calls! Help

  • awelling7 Alexander Welling (@awelling7) reported

    After being hung up on twice, I’m now sitting at over an hour on hold with @TELUS… yeah you’re definitely proud of your customer service alright 👍🏻

  • thisisgillie Gillie (@thisisgillie) reported

    Is #telus internet down for anyone else?

  • OVPEdmonton Jamie (@OVPEdmonton) reported

    @TELUS @TELUSsupport You installed my rural internet in two days of requesting it, hasn’t worked since & you’re technical dept tells me 12 business days before the can even look at my ticket! I depend on this for work & it’s dropped out 169 times in 3 days so far. Awful service!

  • Mac25861341 Mac (@Mac25861341) reported

    Just paid my bill @TELUS. I can’t believe you’re passing credit card fees to consumers. It’s a bad look in a nation where we already pay some of the highest cell fees in the world. You’ve been able to afford to pay these fees before now; this is just corporate greed. #telus #visa

  • ElCanaco El Canaco (@ElCanaco) reported

    @DouglasPollitt @TELUS @CPLsoccer I used to. I let my subscription run out because I don't enjoy the commentary, and OneSoccer streams also had buffering issues. Although not nearly as bad as the Telus Sports app today.

  • JamesKe11581715 James **** (@JamesKe11581715) reported

    @TELUS Woke garbage from a company with executives who have 10 million dollar condos on "stolen land" And the museum you are promoting discriminated and violated human rights with vax passes.

  • ThatGuyNovaTV NOVA ||🍁|| The Falic Empire (@ThatGuyNovaTV) reported

    So update on my @TELUS / @Asurion issue. 21 days from my report that my "New" phone didn't work, I got my replacement device. Also got information that in the protection plan contract it says 'Replacement device will be refurbished or new if none are available'. (1/5)

  • mobius84 Miles (@mobius84) reported from Surrey, British Columbia

    @TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.