Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 01/15/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PetedeJong4 Pete de Jong (@PetedeJong4) reported

    @Albert_Nobbs @jkenney @TELUS Great news just sucks for you, eh?

  • DeniseLHeureux1 Denise L'Heureux (@DeniseLHeureux1) reported

    @jwporteous @jkenney @TELUS My dad used to work for Edmonton telephones and they were a great company. He retired but his boss was still there when the merger happened. He said it became a horrible work environment and he retired sooner than he had planned to. Their commercial troubleshooting people sucked

  • chrysoils1 chrys (@chrysoils1) reported

    @jkenney @TELUS Telus has the worst service I’ve ever paid for

  • BarrenBibulous Barren Bibulous (@BarrenBibulous) reported

    @Gurpree54879603 @jkenney @TELUS Wrong place to invest, Edmonton sucks!

  • PeterVogel Peter Vogel (@PeterVogel) reported

    @Baddogmedia I'm saying we do not have reliable Telus 4G service in parts of Metro Vancouver. Let's get that sorted out.

  • 2hot2k Recovering Worrier (@2hot2k) reported

    @Darrin_Rigo @TELUS @TELUSsupport Last time I tweeted displeasure with big T, I had them slide in to my dm’s to “see how they could help me”.

  • Childofjupiterr Me⁷ (@Childofjupiterr) reported

    Not the Telus customer service representative thinking I was a 10 yr old bc of my voice😭😭😭 Whyyyy. This is why i hate speaking on the phone and my baby *** voice

  • jamie_rennie Jamie Rennie (@jamie_rennie) reported

    @ctoverdrive The bill sure does smell of Rogers/Telus/Bell though... tackling an important issue and then throwing in a lot of industry nonsense they’ve been pushing for years

  • au_naturel25 Alanna A (@au_naturel25) reported

    @TELUS really chose violence with me today. A long time loyal customer who woke up to an automatic bill increase that the loyalty department “can’t do anything about”. Smfh. #TimeToSwitch

  • Littlem06388322 Littleme (@Littlem06388322) reported

    @jkenney @TELUS We can only hope their customer service centre enjoys a big chunk of those funds. Long before COVID you spend days waiting for an available agent! Have been waiting for reliable cell service in my area for 15 years.