Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Music lover (@canadianguy1616) reported 2 minutes ago

  @TELUSNews @NEWS1130 @CTVNews I have never experienced such horrible customer service, telus needs to learn how to treat customers and small business

• 
  SparkleFox 🏳️‍🌈 (@ThatSparkleFox) reported 6 minutes ago

  @KazeDaW0lf @pyurnn It does for me too, it’s laughable at the prices, I honestly can’t believe Telus would also advertise me a 15 down 1 up plan for $65 a month.. absolutely ridiculous

• 
  Rainmaker (@Wm49291771) reported 11 minutes ago

  Although Videotron (Quebec Co) is not eligible to bid for spectrum outside of QC, it was invited and urged to bid for spectrum at $0.92/MHz used for 5G outside Quebec. Bell and Telus were forced to pay $3.36/MHz (billions $ more) Humongous favouritism by Trudeau Another WTF...

• 
  Dorian Delorme (@Dorianize) reported 13 minutes ago

  it’s a small thing relative to other ottawa transit problems, but the fact the city already had a municipal free wifi program but chose for their fancy new lrt stations to instead partner with telus and require transit riders to sign up for promo emails to access wifi…is bad

• 
  The Specialist (@TheSpecialist4) reported 13 minutes ago

  Another day and @telus continues to refuse to fix their issue with our home internet. They said the only solution is to upgrade to their #PureFibre and run a black cable along exterior of my house and drill a bunch of new holes.

• 
  Jamal Lynch (@lynch_jamal) reported 14 minutes ago

  @TELUSsupport When we call out toll free number tel:18886140155 from our Telus phones we get errors.

• 
  Music lover (@canadianguy1616) reported 16 minutes ago

  @telus is customer service getting worse? Why don't companies know how to deal with people? I have never in my live experienced such poor customer service @telus

• 
  Ell Eee Em (@kweenshaker) reported 16 minutes ago

  After painstakingly switching mobile phone providers, setting up new phones and wiping old ones clean, @TELUS calls me with a magical offer that they now have for me that wasn’t available last week. Too little, too late. Treat your customers better.

• 
  Arosha liny (@shalini_aro) reported 18 minutes ago

  @TELUSsupport we have been having spotty internet issues for weeks now! Your technician replaced the modem.we have tried to get it sorted, called multiple times yet it’s the same issue and apparently you don’t want to seem to fix it!I can’t even log in to Telus site to find ac no

• 
  Anggi Marisa Lubis (@nggilubis) reported 20 minutes ago

  @TELUSint Hi Telus, I am one of the vendors in Telus. I have been accepted in one of Telus project and told that a manager will contact me within 14 days. No one contact me yet and I emailed the contact address but no ones replying yet. Please help, thanks.