Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (46%)

2. 

   Phone (29%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Gerard Gannon (@Gerard_Gannon) reported 2 minutes ago

  @onairtom @TELUS Not enough competition means zero customer service required. You’ll wait. They’ve got you on a contract; where you gonna go?

• President Elect Alberta Winger (@WingerAlberta) reported 4 minutes ago

  @telusmobility Please explain how within 4 hours of beginning a new billing cycle with my phone connected to my Telus home wifi network I could possibly have used 1.27GB of data. I received a message at midnight confirming my new billing cycle had begun. Something’s not right.

• Susan De (@SusanFDe) reported 5 minutes ago

  Apparently service canada is filing a legal case against me. I think I'll pretend it's a scam call and ignore it. Honestly @telus are you making money from this nonsense?

• Doug Alder - wear a damn mask save lives (@DougAlder) reported 9 minutes ago

  @kootscrutinizer @WCGrid I've not had any problems with my Telus Optik

• Milica Todorovic (@MilicaTodo) reported 13 minutes ago

  @TELUS is the biggest joke when it come to their customer service.

• Buddha Sax (@BuddhaSax) reported 15 minutes ago

  @TELUSBusiness HELP! I made an order for 2 Ggl Pxl 5's w/ "Ben" Nov. 24th. No Phones arrive so I call 2day 2 find out that the order was never put through. I have the entire convo recorded so I call Telus Business and now they're out of stock . WTH Telus! Terrible.

• Award Construction Ltd. (@Awardcon) reported 16 minutes ago

  @KempfFred @TELUS I ordered a phone, they said I would have it in 5-7 days. Then they changed it to 2-3 weeks. Then 5-6 weeks. So I’m still waiting. Customer service is rude. They offer zero assistance. Wait times are horrible.

• Teebs 💜 (@TbcVI) reported 18 minutes ago

  so Telus installs new internet for me and it’s been ******* up ever since, then they have the audacity to say it’s my computers fault when my computer was fine with the old internet 🙃 **** you Telus

• Kwarakwante's Legacy (@Pamela1975) reported 21 minutes ago

  @TELUSsupport are you still doing the connecting families? My mom is raising my neice on a school bus salary with no help from parents or the government in any way. She's in the middle of nowhere & has telus sevices but the costs are starting to drown her. She lost her husband 1/

• Tyler🇨🇦 (@TG1ng) reported 23 minutes ago

  **** telus all my homies hate telus