Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 11/29/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • son_medicine Son of Medicine Man (@son_medicine) reported

    @nolastevedore @JungleJorge2 Google Trends has NLOK at August levels, when it was 24 a share. Next catalyst is: Service Provider partnerships. Telus in Canada is rumored, funding for mobile devices.

  • joeywants Face Ginch (Jö) (@joeywants) reported from Edmonton, Alberta

    @ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Hey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc

  • Ladope16 1 of 1👾⚓ #EndSARS (@Ladope16) reported

    @jaxatweet Your network says telus, we dont even know what you're trying to tell us... Don't say its tomorrow's possible line up?

  • pandumilky Styling Satti (@pandumilky) reported

    @TELUSsupport Dear Telus , I was stuck in india for nearly 9 months and but I continued to pay my bills. I didn't get any monitory support or discount in my bills . I haven't used your service much apart 5 - 6 roaming calls in 9 months. @TELUS

  • AndreTheGeek Andre (@AndreTheGeek) reported

    @TELUS Question re your 5G service: Tried your 5G speeds on my new phone in Arnprior ON. Speed test to a Telus server got no more than 180Mb/s download. LTE - same spot peaked at 300Mb/s - quite good actually for LTE. Where's the high speed with the 5G? It was slower than LTE.

  • Welder_Dave1991 Dave (@Welder_Dave1991) reported

    @Wingnut9793 @Jess_Lynch @TELUS Well, that's not bad. If you can afford it, pay it out and go back to telus

  • JimSmit31509504 Jim Smith (@JimSmit31509504) reported

    @TELUS For the amount we pay for current service, there should be excellent services everywhere

  • Welder_Dave1991 Dave (@Welder_Dave1991) reported

    @Wingnut9793 @Jess_Lynch @TELUS Goes down by 40 bucks a month or something. I'm not sure. I don't remember how the home services work in that sense.

  • tgcyvr Tim Charron (@tgcyvr) reported

    @telus How to change the channel on Telus service: Change the channel, picture freezes, unplug everything and reboot. Hope you like the new channel. OR ... repeat. $200 a month. Call? "we are experiencing longer wait times than normal... " 15.000 days in a row.