Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 01/15/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • saltycaramelbby dil (@saltycaramelbby) reported

    **** telus for the trash *** internet connection. I shouldn’t have to use data IN MY OWN HOUSE 🖕

  • jtbear3ca #JustinFromCanada (@jtbear3ca) reported

    @TELUS @TELUSsupport I called. There is over an hour wait. When I finally got to a rep, she said texting a 734 area code is not local in Windsor. I was told in August/September it is a local # and I have to call in to reverse the charges. Can you not fix billing for border cities

  • Raye_E Raye (@Raye_E) reported

    @TELUS ok youVe worn me down I will go away & get a ne provider

  • Apesmckraken scum sampler (@Apesmckraken) reported

    @TELUS Our @TELUS “high” speed internet is frustratingly bad. Looking to make a change

  • fredjmal FredJ (@fredjmal) reported

    @TELUSsupport @malorkus89 Telus will never call you back, but try your luck.

  • sofiaathenaa sofia (@sofiaathenaa) reported

    telus customer support worker ended our call bc they didn’t know what facetime is😑

  • syedalimesam Syed Ali Mesam (@syedalimesam) reported

    please note that @Ufone is giving full roaming signals here using @TELUS network.. please resolve my issue @telenorpakistan

  • niphette hy, sublime niphephany 😈🌹 (@niphette) reported

    @foxesforsale Honestly the Babylon app changed my life. I've never had so many appointments about various things! It links up with your BC health account and it's free to see a general practitioner. @MadameTeapot told me about it. It's from Telus but you don't have to be a customer to use it

  • Hylocam HyloCam (@Hylocam) reported

    @thearcticmark @vinckog @TELUS No, that is a pretty big size. Enough to support a mall, grocery stores, small hospital, low cost internet infrastructure, etc. I think we're talking more about villages than towns.

  • Smith781227 Smith🙉🙊🕵 (@Smith781227) reported

    PANEL, BUILT IN CAMERA, GLASS BREAKER) .... FREE SMART DOOR LOCK .... FREE VIDEO WIFI DOOR BELL .... ALL DOOR/WINDOW SENSOR, MOTION DETECTOR INCLUDED …… FREE PROFESSIONAL INSTALLATION SPECIAL DISCOUNT FOR KODOO/ TELUS MOBILITY CUSTOMER