Telus outages and service status in Masset, British Columbia

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TELUS Support (@TELUSsupport) reported 1 minute ago

  @PaperHatchet Got it, can you try the steps below to cancel your game pass? Log into My TELUS (via web browser or the app) Navigate to the Subscriptions tab Find Xbox Game Pass Ultimate and click Manage Select Cancel Subscription at the bottom and confirm

• 
  Paula the swiftie mom🩷.TAYRONTON5 (@irishdancergirl) reported 2 minutes ago

  Why is it so hard to speak to a human at @TELUS @TELUSsupport . How does a business not have a customer support phone number listed on their website . So frustrated . Just want to cancel my services now. So annoyed !!!!

• 
  Mountain City 🇨🇦🇮🇳 (@mountaincityvan) reported 3 minutes ago

  @lejeunesimon, while you partner with big companies such as TELUS, please also take a chance with smaller ones like Novus (internet provider in Vancouver), Freedom (reason why phone prices have come down), etc. Please also work with American companies that provide daily services

• 
  Julie (@SeekingSunJulie) reported 4 minutes ago

  @TELUS Telus is literally falling apart. Service is appalling and using out of country service providers is a huge part of the problem.

• 
  Tennis Girl 🎾 (@Nole_fan_girl) reported 8 minutes ago

  Hey @TELUSsupport not having a number that people can call or a live human on chat is beyond pathetic for 2026 and the prices you charge your customers. @TELUS used to be known for great customer service but now it's nothing but a never ending circle of chat and messages.

• 
  Carol (@zephryus47) reported 8 minutes ago

  @CTVdavidspence @Rogers Been there done that. Telus is just as bad

• 
  Derek Cockroft (@derekcockroft) reported 8 minutes ago

  @RodAVanier So even worse. The CTRC (run by Roger’s and Telus) is now making the competitive environment in Canada worse. Who ******* wants this? It’s not good for consumer choice, it’s not good for trade relations, and it creates uncertainty for content providers in Canada. **** THE CTRC

• 
  Ravin (@ravinispunk) reported 9 minutes ago

  @CurlyZebra77 @TELUS Here are the Phone Numbers: Rogers Conected For Success: 1-888-793-2441 and Telus Mobility/Internet For Good: 1-833-323-3338 - They are dedicated customer service lines for both these programs and are extremely helpful. Hope this helps!

• 
  Ethan (@hockeyethan4) reported 9 minutes ago

  @ChicomVassalCan @VanIsleInvestor agreed but i would like for there to be more competition to drive prices down. telus rogers etc do **** while literally being a monopoly. total joke

• 
  Dexter.eth (@RishabG61584484) reported 12 minutes ago

  @canadiancailin You’re sitting in a small town in Canada, using Rogers, Fido, or Telus internet to search Wikipedia about an incident, then acting like you know better than your own government and elected representatives, while accusing others of fake outrage and crying.