Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 02/04/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • worlds_apart68 ɮʀօӄɛռ ɮօօӄ (@worlds_apart68) reported

    @TELUS I went from the iPhone 10 to the 12 and I’ve had nothing but issues. No way in heck am I going to get the 13.

  • trackwanderer mama bear (@trackwanderer) reported from Vancouver, British Columbia

    So glad we got DAZN for the singular reason that Telus has too many ridiculous problems.

  • davehariri David Hariri (@davehariri) reported

    @ow Looks like it’s just a Bell customer thing. Made for an interesting argument with my wife this morning (I’m a Telus customer, she’s a Bell customer).

  • franklucar Frank Lucarelli (@franklucar) reported

    Has #Telus ever been able to fix an issue in under and hour??

  • sparkywithnojob 1994 saturn SL2 (@sparkywithnojob) reported

    @TELUS DO NOT GET @TELUS HOME INTERNET. it's by far the worst experience I've ever had with the customer service aswell. I've had people come to my house three times and and still can't figure out the issue.

  • pmpierce Pamela Marie Pierce (@pmpierce) reported

    Re: NB time issues: @BellMobility /Virgin claim it’s them/problem is fixed, but I use @TELUS and my phone is currently an hour ahead of Google’s AST. I have no idea what time it is. My hope is that for the first time in history, this somehow will result in my being early all day

  • waynermind Nobody Special (@waynermind) reported

    @TELUS local means to be local, further away means being unconnected from the reality, this creates tunnel vision, not help. “Live among those you wish to help” (famous quote) A fictional life is an empty life of no connection. Professional is : showing up.

  • kimberleydeley Kim (@kimberleydeley) reported

    @ChrisLaBossiere @Shawhelp Telus has a wireless home phone option (uses the cell service). It was $10/month when I had it.

  • enyathevegan Enya (@enyathevegan) reported

    @LilredRubes @TELUS I've been using the same iphone for 6 years. No issues and it gets updated with the latest software. No android user could say the same lol

  • SpeechLiberal CBC - be afraid of this: (parody)(OCCUPIER) (@SpeechLiberal) reported

    The very worst customer care exp has got to be @TELUS. If you can find a phone #, it's probably not for right dept. Hold to transfer. Then AI picks up &u still don't know where to go. Then, u still have to identify yourself. Phone app doesn't work. 1 question, yet over 35 minutes