Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Masset, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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LotL
(@LotL20) reported
Hi @TELUS it's been three hours now. That's three hours I've been tied to the phone, indoors, because cell reception in my area is awful. So, how do we handle stuff like this - how do I bill you for the work time I've lost?
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Johanne Boucher
(@JohannBoucher) reported
Hey @TELUS - very dissatisfied w/ you adding credit card fees to monthly payments. And super annoyed by your cold promo calls from people I can’t hear well or understand. This is how you treat a loyal customer? Sheesh. [Your @TELUSsupport service is great though, keep that up.]
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LotL
(@LotL20) reported
@TELUS Just to make sure I wasn't off my rocker, I just listened to the recording I took and it didn't say "home" or "business", it said "if you're calling about security for a home location, say or press 'one'. For business, 'two'". I said "one". So your computer still sucks.😠
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Lisa Mac 🇨🇦
(@lisamackay84) reported
Stop calling me Telus!!! I answered today and hung up on - wtf?
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DreadKnox
(@darkmarrcuuss) reported
What a shock, ethernet services are spotty-to-down in my rural town... again. Tethering won't work either, since mobile networks are so slow here. Thanks Telus, once again you've shown me why I should jump to starlink. You're infrastructure is garbage.
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Subhasis Raha
(@SubhasisRaha15) reported
I have faced a strange issue with Telus while they are offering PikTv subscription but the service is completely non operational.I was unable to login with my Telus ID and finally called customer care yesterday to remove. Account#6049958416. Very disappointed.Attention to #telus
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Douglas Robertson
(@douglasr) reported
A story about TELUS... It's summer 2019 and my TELUS Internet isn't working. I try the usual troubleshooting, then similar steps with support over the phone with no success and they send a tech the next day. The tech says the modem needs replacement, does so and all is well.
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Josh Lowe
(@lowejosh) reported
@TELUSsupport Google Home has suddenly stopped being able to communicate with my Telus/ADT security system late last week. Did you disable support for Google Home? It's worked fine for years before Telus bought ADT Canada, and even worked afterwards right up until last Friday.
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Rugged Broad
(@ruggedbroad) reported
So far, Telus Mobility totally sucks and we don't even have our phones yet. Tell me again why being a Luddite is bad?
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Nees
(@moineespoetry) reported
@TELUS My internet service has been down for 4 hours and counting. I work from home and this outage has severely affected my wages. All Telus offers is a $25 bill credit?! Shame on you Telus! Time to switch providers.