Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Masset, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly
(@Kelly_Maher) reported
@SandwichPope Again!? It was out downtown #yeg last night and apparently, Telus is having issues as well.
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Amrit
(@Amrit_HxH) reported
@Khelsilem @CJusticeVic Hopefully @VCHhealthcare has their **** together today because I know a bunch of Indigenous folks who were eligible tried to call yesterday and were denied, harassed and had to self advocate. The ppl booking appointments were Telus volunteers too.
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TELUS Support
(@TELUSsupport) reported
@Legs_McTuna Hi Mark- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.
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TELUS Support
(@TELUSsupport) reported
@LKTofficial Hi LT- We experienced a service outage affecting both wireless and wireline internet customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.
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Monika Social
(@MonikaSocialYeg) reported
Anyone else having internet issues with Telus currently? I’ve rebooted twice lol
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Noel25
(@ayja147) reported
Waiting on phone for Telus Teck support one hour and 17 minutes and counting. Customer service sucks. This may be the time to pull the plug on this company; in my humble opinion.
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TELUS Support
(@TELUSsupport) reported
@thisisgillie Hi Gillie- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.
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Pam Sharpe
(@pammer78) reported
@mariamdena Yup but it’s working now. Also got a message from them yesterday that they’re going to start charging me per minute for international long distance even tho I had an unlimited plan. So paying EVEN MORE for reduced service #telus #CRTCdoyourjob
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Julian Finn
(@CaptainHylp) reported
@spencergoldade @TELUS Your internet being out right now is because they're having DNS issues. Log into your router, go to the Wan tab. Turn off automatic WAN and enter Google's DNS settings 8.8.8.8 and 4.4.4.4 You'll be back up right away.
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TELUS Support
(@TELUSsupport) reported
@2010_twinpapaed Hi Andrew- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.