Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Masset, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Shanan Spencer-Brown
(@ShananSB) reported
@pwbarron @TELUS To clarify, you should text the word DONATE to 41010 to donate $20. Thanks for the support!
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Daryl
(@everythingdaryl) reported
After waiting over two hours now, the call was disconnected. No support from @TELUS while they keep making false orders under my client information
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Sean Michelin
(@sean_michelin) reported
@ambermac @telus is having issues with Cell service in the area as well.
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🧶🏃♀️jewelsbykp
(@JewelsbyKP) reported
@LauraORourke My Telus phone has 3 bars, my Koodo phone has 1 bar…. They’re the same network?!?!?
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Shannon
(@wasootch) reported
@chriswtburke @BushelsPerAcre Gross. My sister had a bunch of downed evergreen trees & leaking windows & door. Not sure on my mom as Telus is down. I actually can’t get hold of my sister now because of Telus. My dad’s ok, but no power.
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Patricia Andrews
(@Patrici33944223) reported
@Girrl_Friday We have telus and bell i phone and android and none of them were working. Phone and internet are finally uo and running. Now the landlune is down lol.
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Chris Boyu Zhang
(@kknddandy) reported
@TELUSsupport all my Neiborhood can have Telus smart hub service even previous owner of the house said it worked, but your website said my address is not eligible. Every time I call your customer service they said will solve the problem and will call back, but they never did
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TELUS
(@TELUS) reported
@FriendlyFuture You can also support relief efforts by texting DONATE 41010 to donate $20 to the TELUS @FriendlyFuture. If there are any other updates to share, we’ll add them to this thread. #HurricaneFiona