Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 01/02/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _thxnh thanh thanh (@_thxnh) reported

    @jijianella @michellen_huynh @TELUSsupport SHUTT im out here saying im gonna switch to telus bc shaw sucks LOOL my wifi cuts randomly almost everyday i hate it

  • haidanaenae IDGAF 🤷🏻‍♀️ (@haidanaenae) reported

    @telus just charging for services I’m not using and then treating me like an idiot for asking questions. 🤬

  • stew_karlstrom stewart karlstrom (@stew_karlstrom) reported

    @topshelfmofo3 They all charge monthly monitoring fees, Telus seems pretty cheap now actually, they took over ambush security and that’s why they offer this now, I have been with Vivian forever, no issues but I think I still pay around 60 monthly

  • AureliaCotta Aurelia Cotta is tired (@AureliaCotta) reported

    @perreaux That is because it’s the same problem everyone has. Underprovisioning means Bell and Rogers and TELUS etc never wired our home neighbourhoods to handle the volume they have had to for the last year. Zoom calls alone are killing the network.

  • pennypacker_h H.E. Pennypacker (@pennypacker_h) reported

    @EhMarchand I contacted nhl support last week, who feeds the data to Telus. No response.

  • Tony89166 Tony mcnamara (@Tony89166) reported

    Carefull what you ask for. I was converted to fiber last Friday and have not had email sense and cannot get anyone at TELUS to help. Customer service at TELUS has left the country. #TELUSPureFiber

  • Celestem1 Celeste Munger (@Celestem1) reported

    Hi, @TELUSsupport - my telus optic phone box is beeping and it has the battery trouble light on. We opened the box and we have never seen a battery like this before. What should we do?

  • bulent_gunerli Bulent Gunerli (@bulent_gunerli) reported

    @TELUSsupport I had too bad experiences with Telus home internet 75 service in these weeks. Your service is not stable in NW Calgary are (T3G 4C2)

  • MarstonHouseLS KathieB 🌈 (@MarstonHouseLS) reported

    There is so much american garbage on tv, can @TELUS please explain why they’ve dropped BBC Canada?

  • lisad1075 Lisa (@lisad1075) reported

    @TELUSHealth @TELUS What affects people’s menta while being while being in quarantine is being able to contact others which the service they pay for