Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 11/28/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tcolahan Admiral Saproling (@tcolahan) reported

    ...and don't think I don't notice at my job across town. Or at least I did till our POS was moved to a Telus connection and the connectivity issues magically stopped.

  • KevREvoy Revvy (@KevREvoy) reported

    @CanmoreRobb @TELUSsupport @CRTCeng Just moved to France from Canada. Telus was $130/ month for 5GB unlimited calling. Service in France is 19 Euros per month for 140GB and unlimited calling. How can that be anything but collusion among the Canadian telcos?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @erimegsmom Hey Kathleen, to avoid roaming notifications, you can set up the Network Mode to Manual - TELUS, from the settings of the phone and keep the data roaming off.

  • its_MKL M K L (@its_MKL) reported

    @CanmoreRobb @TELUSsupport @CRTCeng Wtf Telus... Can't switch to Rogers because they're ****. Can't switch to Bell because they're even more ****. So what ******** do I do?

  • Idaxxian_Sentry Idaxxian_Sentry (@Idaxxian_Sentry) reported

    @i_am_not_putin WHAT ******** IS THIS ******* ****? #TELUS???

  • coachalismith Alison Smith (@coachalismith) reported

    @ianhanomansing This is a load of crap pawning it off on their own customers. @TELUS can engage with the credit card processors and negotiate the fee with them. Or don't they have the guts to do it? Load. Of. Crap.

  • Skycaptin5 Jason Stettner (@Skycaptin5) reported

    Yep, @TELUS internet would be down right when I’m about to start streaming MW2. This internet service ever work haha. They keep charging more, doesn’t seem to improve at all.

  • nealjennings Neal Jennings ☮️ (@nealjennings) reported

    @_marty_k @TELUS It's... shockingly bad form. Telus is usually better than this.

  • zweistein54 Chris Goethel (@zweistein54) reported

    @12Kitkat16 Try Telus. Been with them for almost two years now and no issues. Rogers used to tell me it was the leaves on the trees blocking my signal at times - um guys it is late November, no leaves! So I left.

  • bcmariamakiling maria makiling (@bcmariamakiling) reported

    @ianhanomansing Telus Customer Service agreed today to email the monthly bill to me to pay either at bank or on line. No fee. No bank account access.