Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 01/26/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bg_aka_bjg Brian J. Gregoire (@bg_aka_bjg) reported

    @jean_yoon It’s not the shows that are a problem. It’s those damn Telus commercials with the animals.

  • 18kaler Bigdog6three (@18kaler) reported

    @TELUS Who is saving what ? Only to give the phone back ! Stop 🛑 it Telus - that’s a complete BS - but it from Freedom and save $300 with $270 down and you own it unlike Telus where you lease it

  • DPupulin Dino Pupulin (@DPupulin) reported

    @TELUSsupport Help, My account # is 1177478 and i have been on hold for 45 minutes. My adt/telus account is renewing and i cant get a hold of anyone.

  • Sophyproperties Sophia (@Sophyproperties) reported

    @jeffcomeau @exodus_io @TELUS Contact _jackroland_ on instagram, he'll help you. Just give him a try.

  • darbyTL TLDarby 🍁🌿🍎 Proudly Anti-Fascist (@darbyTL) reported

    @BestStephen @theJagmeetSingh I thought it was a friendly but out of Shaw by Rogers. Anyway, if Rogers is successful 1)they should be forced to divest Freedom Mobile & 2)Rogers never lowers it's prices, ever; just like Bell and Telus don't, ever!

  • ProfPaulRalph Paul Ralph (@ProfPaulRalph) reported

    @AliParsai @TELUS @koodo Imagine hold tech support hostage to giving away all your data, as if we're not already paying for the service.

  • PeteKing2013 Maynard Nugent Spivey (@PeteKing2013) reported

    @ExtraLars Have been on Telus forever since a bad experience with Shaw. No real issues with service, but keep an eye on your billing...they screw up quite a bit

  • timhoven Tim Hoven (@timhoven) reported

    I am ready to call Telus and ask for a refund with how bad my hub is working. The inconsistency of the speeds is painful #telus #ruralinternet

  • adrianaalicm Adriana (@adrianaalicm) reported

    @ExtraLars I have had both but Shaw was a little better. They did not have limits to internet usage and better coverage. Plus I found Shaw to have way better customer service. Telus could not give a damn about my concerns

  • EdHDias Eduardo Lima (@EdHDias) reported

    @TELUS Freedom Mobile has much better deals. And no bring it back ****. I switched from Fido to Freedom and Now I pay much less and got the iPhone for 50 dollars a month for 2 year.