Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 02/20/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lukin2006 𝑙𝑢𝑘𝑖𝑛2006 🇨🇦 ✭ #gohabsgo (@lukin2006) reported

    @TELUS worst customer service. Been waiting an hour. What a joke. I think it’s time to switch cell providers tomorrow.

  • ab905 Antonio (@ab905) reported

    Facebook was down, Instagram was down, TELUS was down, what’s next? Black Hawk Down?

  • mattyc87 Matt (@mattyc87) reported

    @ketonesnmore @TELUSsupport Cool, I’m not with other companies. I’m with Telus and I’d like the service I’m paying for. 🤡

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @Melissa051975 Yes, please send us a DM in case you see any charges on the next bill. To avoid this, you can manually select the Telus/Koodo network from your phone's settings.

  • seanwhittle_ Sean Whittle (@seanwhittle_) reported

    @TELUS, sorry, but your network blows. Today, your network went down at work at the worst possible time.

  • SteezyMeezy15 Mikemeezy⚡️ ‎- WAKANDA FOREVER (@SteezyMeezy15) reported

    @notjunieb You kno what’s hilarious when I was shopping for a carrier the guy I was talking to said what happened with Rogers in the summer never happens to telus now look at them lol I think your outage was his fault for **** talking the competition lol

  • goodgenessos 🍋🫐 (@goodgenessos) reported

    @TELUSsupport Who has better service, anyone know? @RogersBiz or @bell_support? Cause I’m absolutely leaving Telus.

  • JaxSargette Jackie O'Lantern 🎃 she/her (@JaxSargette) reported

    @ErinStevensonSG Right? I learned about it just last week from my dad! It's called Call Control and I know for sure TELUS offers it (I'm a TELUS customer). Just log into your account and you should be able to find it!

  • Canadabuster Canadabuster (@Canadabuster) reported

    Hey Telus what are we in 1997? What's up with the ****** network service....

  • Durhamgirl7 Durhamgirl (@Durhamgirl7) reported

    @CTVToronto Glad to be with Rogers Ignite. Changed from Bell due to their lousy service & attitude. Our friends had nothing but trouble with Telus & Cogeco