Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Masset, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Telus
Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Horne
(@Photorrhorne) reported
@TELUS @TELUSsupport As a long time customer I am very disappointed that you are currently offering new customers Canada/US plans at significantly lower costs then my current plan … why aren’t current customers also offered these plans?
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Sam Siemens
(@masman62) reported
@byterryjones Im cancelling my telus TV tomorrow...paying to not watch sports is #@÷% stupid
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Judi (she/her)
(@JLJohnston) reported
@linwood_barclay @Rogers Yikes! If you have Novus available to you out east, I recommend you give them a try, or at least check out their prices. Way less costly here in Vancouver than Rogers, Telus, or Shaw and great service to boot.
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Red🪐📺💡
(@ETplayground) reported
“There’s a 2$ fee to pay your bill in store.” @TELUS is actually the worst, and it’s not just the spam emails when you’re well aware that you’re broke and having trouble paying a bill that’s necessary for your employment.
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DAN Lyrette
(@DanLyrette) reported
@diana_murphy613 Another 2 Michaels China is playing. Maybe has something to do with CHINA MOBILE being ordered to vacate Canada. And the pending Huawei decision. CHINA MOBILE was using TELUS network. TELUS has Huawei equipment incorporated into their system. China Mobile is State Owned.
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Julie Matthews
(@JulieMHelps) reported
@MizzJackson @TELUS I haven’t heard of it not disconnecting after all of those options are tried. Strange. I do know scammers are looking for ways to keep line active. This allows them to pretend to be your bank or police etc. as you think you are calling someone else but scammers never hung up.
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Anthony
(@dethclokkk) reported
@RogersHelps do not open an account with rogers. After 5 years i am happy to say my account will be cancelled this month and i will be going back to telus. Absolutely horrible company. Would not reccomend to anyone. Worst mobile and customer service in canada.
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007 JB
(@007JB20) reported
@PaulHaysom @TELUS @TELUSsupport Telus has issue as usual
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sarah jackson
(@MizzJackson) reported
@JulieMHelps @TELUS It was that call at about 7 am - that the Visa was compromised - but she just hung up on them. I would have thought they would hang up after all this time. They’re going to keep things unplugged and hopefully this will reset itself!
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Rena Woss
(@renawoss) reported
@TELUSsupport I've been on hold for ages then finally got connected. Talked to 2 agents ... both could not help me. WHAT THE H IS GOING ON???? I'm paying for high speed internet but internet is NOT loading quickly. It's slow & getting slower. TELUS SUCKS