Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 01/08/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • crazyjdk5 Jdklaw4 (@crazyjdk5) reported from Caledon East, Ontario

    @RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...

  • Shravaka_Lisa LisLou (@Shravaka_Lisa) reported

    @LauraLMcNabb Thank you. I'm panicking with a huge work issue & most likely made an error. Sorry if I panicked others. I was texting my Roger's phone so that might be the issue with telus phone here...I'm a moron. Today is the worst. I'll take a deep breath, thx for the info.

  • Bnkr_Chk2 Terry 🇨🇦 (@Bnkr_Chk2) reported

    Is this an issue with the device or is Telus having spotty issues? My son has same system & lives next door. His is working. Should I try reset?

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • Bnkr_Chk2 Terry 🇨🇦 (@Bnkr_Chk2) reported

    @deborahwongsy @TELUS @TELUSsupport My internet is a smart hub and the issue was the device. I tried a factory reset and it worked. That likely won’t help your issue though.

  • jeterfan28 cara (@jeterfan28) reported

    @DustinMorris13 @RogersHelps @TELUS At least they will talk to you Rogers help online option literally says “Oops, sorry” and kicks you off

  • fortwodriver Frank Heisler (@fortwodriver) reported

    @BionicDancerJo Nope, it's just Rogers-based providers. Bell, Telus, and providers using their services are up. People complaining are probably trying to call Rogers users, and can't because that network is rejecting incoming calls.

  • Flashana_Tech Flashana (@Flashana_Tech) reported

    @FidoSolutions Yup... Fido's service is out in Vancouver. I'm located in Collingwood, in the middle of east Vancouver. Service is dead as a doornail... as in zero bar of signal. Good thing I WFH with a Telus Optiks connection.

  • shruti_shekar Shruti Shekar (@shruti_shekar) reported

    We are aware that one of our peers is experiencing an outage. TELUS customers (and customers of other peers) trying to reach a customer of the peer that is experiencing the outage will not be able to connect by call or text until the situation is resolved.@TELUS

  • Stamps4Life Chris Rudd (@Stamps4Life) reported from Calgary, Alberta

    So Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars