Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 02/17/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NatashaRainPond NatashaRain🌧🍁 (@NatashaRainPond) reported

    @ChristaBorg @breadwitchery I personally love and hate Telus. I've never had major issues but when I have, they fix it right away and discount my bill so I'm not going to complain. But their ethics are... 🙃

  • OilersJohn Oilers John 🇨🇦 ✈️ (@OilersJohn) reported

    Why is @telus so horrible at listing games on the guide on the NHL Centre Ice channels? @TELUSsupport

  • derinderici14 Derin Derici (@derinderici14) reported

    @TELUS @TELUSsupport Each agent gives me a different solution regards to my bill. Does it matter from person to person each time? Is this how your customer support works lol once i’m done this bill i am switching to Bell. Worst customer service ever. Nobody is trained.

  • itsbetter2gethr Bliss 🐝 (@itsbetter2gethr) reported

    Big Telecom took hundreds of millions of dollars in emergency COVID aid from the federal government and paid it out to their investors. Now some r laying off employees in droves while raking in massive profits, jacking up prices #payitback @Rogers @Bell @TELUS #stopthesteal

  • kamhammad Kam (@kamhammad) reported

    @TELUSsupport what do I need to do to get some service for new account? This is for Business. @TELUS does not seems to care for new business.

  • 902intoronto 902inToronto (@902intoronto) reported

    @Victoria59L @Bell @Rogers you’re lake huron right? our cottage has embarrassingly bad service for us on bell/telus towers up there. thinking of getting a wifi repeater just to have internet at all since the cell reception is borderline non-existent in the kincardine area

  • ginavetro_ gina vetro (@ginavetro_) reported

    Any recommendations for reliable and affordable home Internet service in Calgary? (Besides Telus bc it doesn't have service in location of new apartment)

  • piyesisbrand Joshua Brass Fraser - Piyêsîs ᐱᔦᓰᓯᐢ Marketing (@piyesisbrand) reported

    @TELUS @TELUSBusiness @TELUSsupport Hi there. I currently have 75 Internet - keeps freezing/slowing down. The signal broke 3 times during a meeting I was hosting. We've been with Telus for years, apparently we are eligible for Fibre Optic, but they keep hanging up. #Calgary #help

  • mattcolangelo Matt Colangelo (@mattcolangelo) reported from Burnaby, British Columbia

    @telus our internet speed has been operating like it’s 1998. You have put us 23 years into the past. We have called your disgraceful support 4 times and have waited on hold for close to 5 hours only to receive support from humans with no solution. When are you going to fix it?

  • smardiac Skinny Genes Foundation (@smardiac) reported

    @TELUS As a BC based nonprofit, I would love if Telus could donate something to my auction! I have everything from gift certificates to local shops, to game-worn and autographed NHL jerseys. Can Telus help? Being #heartmonth, that would be amazing for all to see Telus support this cause