Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Masset, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ashford Murray
(@AshfordMurray1) reported
@Shawhelp @rwittstock Shaw has terrible customer service. I switched my internet and tv to Telus. Way better…
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Vincent Roth
(@oh_shart) reported
@goldenmulletman @Partunia And here I thought it was the typical dogshit @telus network in Red Deer keeping me out.
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神采奕奕
(@Liao1Hao) reported
@DustinMorris13 @aggieloveseggs @MrD_AB Telus mobile service is down in BC
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Young Millennial Chinese Гордон👨🏻🧏🏻♂️🦻🏻🗣!!
(@CggGordon) reported
from
Edmonton, Alberta
@mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.
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Double vaxxed and still feral
(@FeralChristineB) reported
@candaceshaw Does your provider use a shared line in your neighbourhood? We had that problem with Shaw coax service, had to share it with the whole block. Switched to Telus fibre with dedicated lines to each house and never have a problem.
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Adam
(@Massonite) reported
@mattmcqueen Yeah they're bad, so is Bell. Telus has wonderful customer service if you feel like switching again haha. Not sure where you were before.
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John🇨🇦🏴🇨🇮🇭🇺🚴
(@JohnGangWarily) reported
@KkfromAB @Rogers I've been with Telus since early 90's. I have never had an issue yet.
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shipwrek 🇨🇦 (he/him)
(@shipwrek1) reported
@Altavistagoogle It doesn't but they gave me that box and pik tv and a bunch of other stuff for free. Telus does that all the time if you've been a customer long enough. Never used the pik service because the major networks are usually free here and really only good for news anyways.
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LK
(@Corvette_LK) reported
@KkfromAB @Rogers Had the same problem with Telus after 30 years of never a late payment! Pretty much said do what you gotta do went to Bell, first contract renewal was no better they all suck!
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Kelsey
(@that1kelsey) reported
@polaroids Literally waiting for Telus to call me back for me to yell at them hahahah. But they owe me two boosters which I never received so I thought that was the problem. Thanks for the infooo lol