Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 12/14/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lakpadem Lak Padem 🇨🇦🏒🥅 (@lakpadem) reported

    I wish i could use my phone on the Roger's network to call Telus and see if i can move over to them!! 😢😢😢

  • ComedyTait John Tait Comedy 🇨🇦 (@ComedyTait) reported

    .@RogersHelps Do I get a refund or compensation due to lost work today ala the #rogersoutage? My friends with @TELUS haven't had such issues.

  • JoshCan1996 Josh Cannon (@JoshCan1996) reported

    Everyone bitchin bout their phones being down n **** in over here on Telus like wadddup

  • ChickFrmOntario @ChickFrmOntario 🇨🇦❤ (@ChickFrmOntario) reported

    @MrCanadensis Oh, I'm with Telus, also southern Ontario I don't have any problems with them. I had Freedom when I was living in the city. Moved to a smaller town where it would have been shotty

  • shann_ee_ Amazing Amy (@shann_ee_) reported

    Yes they were the number one network 15 years ago. But that requires work to maintain which they haven’t done. Hate to break it to ya but Rogers customers are paying premium prices for mid tier service. Telus is the best network and It’s not even close.

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

  • Yankoster Michael Yanko (@Yankoster) reported

    @AboutRogers @Rogers Only took 18 hours for a C-Suite executive to provide a statement and still no accountability. Been living in the 80's all day, never had this with Telus and I was with them for 10 years before this.

  • ButtBeard DC (@ButtBeard) reported

    @clynn_ @fido @TELUS Totally this and we’ll never see a kickback for losing a day of service either. It’s also Making me HIGHLY rethink my 2 way authentication for a few accounts I have based on this outage.

  • StockSniperDrew dias (@StockSniperDrew) reported

    I knew there was a reason I stayed with #Telus and over paid for cell service... #StillHaveService

  • JasonMBaia Jason (@JasonMBaia) reported

    @Rogers @RogersHelps If Rogers does not provide compensation for this very difficult outage, I will be switching to Telus.