Telus

Telus Outage Report in Masset, Skeena-Queen Charlotte Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Masset, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Masset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Masset, Skeena-Queen Charlotte Regional District, British Columbia 02/14/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CadenFanshaw Caden Fanshaw (@CadenFanshaw) reported

    Major Telus outage in Northern BC, company blames a damaged cable. Includes, Burns Lake, Topley, Terrace, Prince George, Kitimat, Smithers.. E-Comm says in an emergency, call 9-1-1 in case service is restored. No service? Head to nearest ER/police/fire if able. @ckpgnews

  • piers_hollott Piers Hollott 🌻 #SafeAtHome #Vaxxed #YYJ 🇨🇦 (@piers_hollott) reported

    @KevinSMcArthur I’ve used the TELUS MyCare/Babylon app to refill my ventolin prescription and it’s not bad... easy to use if you have a services card.

  • rendredeuphoria Rendered Euphoria (@rendredeuphoria) reported

    @TELUSsupport Telus charges 50 dollar reconnection fees when your monthly plan is worth the same. Greedy corporation not considering people are trying hard to pay bills. Very rude customer service

  • PankajV80306802 Pankaj Vaghasiya (@PankajV80306802) reported

    Worst service experience I've ever received. @TELUS @TELUSsupport

  • BlackStangBC Stan Querin (@BlackStangBC) reported

    @TELUSsupport @kreynolds118 the place i just moved into is telus friendly and because i already signed a contract with shaw they didn't want to rent to me...but i offered to take them to court and they backed down but i am forever getting letters left on my door by management to switch to telus

  • BigBacon83 Aaron Classic (@BigBacon83) reported

    @TELUS Why would you not be able to change your call display name when every other company allows you too...Multi Billion dollar company and you cant do the simplest of things. I don't want my name coming up..I want my business name to come up on call display...How can we fix it

  • tower_Guy 🗼TowerGuy🌲 (@tower_Guy) reported

    @BenKlass If you spent any time dealing with Freedom you would know they ran as their own business. Some basic integration but Shaw was really a reseller of Freedoms network as a way to compete with Telus internet/wireless bundle. As far as spectrum, no way Rogers could retain any.

  • youngmomentum enjoying my spring isocation 🌴 😷 (@youngmomentum) reported

    @koodo just got a call from "telus" saying they're going to give me a free iPhone 13 since ive been a customer so long (but i am with koodo, which is technically owned by telus but sus). is this true? i want a free phone. or is it a scam

  • touquetown Jim🚚🍁 (@touquetown) reported

    @telus Can you quit blocking 2FA texts and calls. I am already forced to use and it doesn't work anyways. Such a joke. #2FAIsTrash

  • WinterPhoto2006 =Winter Photo= (@WinterPhoto2006) reported

    @showmethedataBC At home we have now Starlink. At the store the problem is real with the phone, security system and internet not properly working. As it is a bundle from @TELUS fiber optic a whole town is effed up by ONE unreliable, profit raking corporation.