Telus Outage Report in Matachewan, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Matachewan, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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gfbrett
(@gfbussy) reported
telus will call you everyday, 3 times a day when they’re doing surveys but when you need a speck of tech support its a minimum 2 hour wait
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Drey
(@DreyDreydesigns) reported
Hello @TELUS @TELUSsupport Please explain the unacceptable service in #Alberta this past 8 days? Upgrades or just not caring about your customers?!?
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Daniel Yount
(@dyountmusic) reported
@AlexGuichet @TELUS Telus is notorious around here for taking years to adopt major new technologies. They were the last holdout of CDMA for so long up here and they still have yet to activate any mid band 3500mhz antennas in most major Canadian cities. No eSIM transfer support either.
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nightmare5833
(@nightmare5833) reported
@TELUS hey telus. Currently having signal/connection issues in the winnipeg area. Is that area down? Please get back to me as soon as possible because i havent had connection on my phone for almost 3 hours now (currently using wifi)
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Chris Demeule M.Ed 🇨🇦
(@MrDemeule) reported
Hey @TELUS. I called for billing support 90 minutes ago. I was able to take a shower, do the dishes, complete some marking, and watch an episode of a show on Netflix... I am still on hold. C'mon man - be better.
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Maaike Brinkhof
(@Maaikees) reported
@michaelbolton @TELUS @TELUSsupport Doesn't iOS have the tendency if the WiFi is too "******" that it just decides to use the mobile network? If you were on 5G and the WiFi was indeed crap, this is what could have happened.
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DESIIGN
(@Lafaile) reported
@Volpster007 @gmbutts Here’s the thing about the arrive can app. You can take it and delete it as soon as you cross the border. As for Telus these things are in the terms of service. Don’t accept them if you don’t agree with them.
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Amber Ashton
(@ashton_gal) reported
@TELUS what the fresh hell! Been on hold for two hours to talk to your reps about a mistake you guys made !!! Also why don’t you have the service to phone clients back as to not waste their time, and for the love of all things holy, change the hold music 🤬🤬🤬🤬
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Questions?
(@questions973) reported
@JohannBoucher @TELUS It is putting their admin costs on the customer.
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Captain Manicotti
(@WDrummer1972) reported
Day 1. I’m fed up. I’m making it my mission every day to get @telus attention. Their product is absolute garbage! 10 miles of flat terrain, in a highly populated area and you can’t make a phone call!? It’s a known tower issue with no plans to fix??!! #CanYouHearMeNow !?