Telus Outage Report in Matachewan, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Matachewan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• David Seidel (@DavidASeidel) reported 3 minutes ago

  I have allowed the “up to 5 business days for claim processing”…twice over. When I try to contact anyone else at Telus they say that they can only sent a note to Property Damage dept but nothing else. Which again is unacceptable becuz it is damage you did to my property. #LAME

• Karina Halle (Festive Version) 🕯🌲 (@MetalBlonde) reported 3 minutes ago

  @mcdoidge I think that’s what mine probably are doing too. Just sucks that I asked the Telus Health doctor to get me an ultrasound to see what was up and they refused because there’s just not “enough.” Thank god I actually have a family doctor, tho him being in Ladner is inconvenient.

• kyle (@kyle40849638) reported 4 minutes ago

  @TELUSsupport Hey, how the heck am I supposed to get help with my Telus EPP account. I’ve been on hold for 3+ hours, 3-days in a row. If I call the main line and they won’t help me because EPP. What gives?

• Jim Aviles (@yt8q9bjfdw) reported 6 minutes ago

  @TELUS I am Inter it a Black Friday cell phone plan but I can’t get through on phone or messenger. Is there anyway you can help.

• Gohar (@GShah2) reported 7 minutes ago

  Yo wtf Telus was offering 100GB data plans this past Monday for 75 bucks 😱

• Dividend Junkie (@JamesDo77773162) reported 7 minutes ago

  @DividendKingTSX I am a Telus customer phone, internet, and TV and they have terrible customer service. But the best phone reception Barr none. I got frustrated years ago with their customer and switched providers. I went through two other companies before going back to Telus.

• DividendKingTSX 🇨🇦 (@DividendKingTSX) reported 7 minutes ago

  Have been a $T.TO (Telus) customer for 7 years as of this month. (Since I was 18) I’ve been trying to contact customer support for 3 days with promises of call backs and never getting them. Might be time to look at other providers 👀

• David Seidel (@DavidASeidel) reported 8 minutes ago

  Hey @TELUS @TELUSsupport @TELUSBusiness I have been trying to get a hold of your Property Damage dept since Nov 16 about my gate that your team broke. I have emailed, called, chatted,etc. But no response. Is this the customer service that can be expected for the next 2 years?

• Andrew Sullivan (@Andrew_Sully) reported 8 minutes ago

  @telus do you have anyone working in support???

• Diana Moher (@dianamoher) reported 10 minutes ago

  @bchydro Amazing work. The Gabriola map is showing power back in areas that still don't have power. Most of us can't phone out as #telus line down to Gabe. Sitting at the ferry just to get online