Telus

Telus Outage Report in Matachewan, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matachewan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matachewan, Ontario 01/07/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • manu061090 Manu C George (@manu061090) reported

    @TELUS @TELUSsupport bought a phone from you guys on 24 months contract and never received the Customer Service Agreement, I am in need of the CSA for an insurance claim and your customer service is not able to provide the same,worst customer service ever received from a provider

  • generalKenny2 ⁻\·kenForest·\- (@generalKenny2) reported

    @TELUSsupport complaint,i have missed payments due to telus ebill alert email not sending out in some random months, checked my entire mail folders including spam too

  • CanadianOwl92 Angus Bell 🇨🇦🇦🇺🦫🦘 (@CanadianOwl92) reported

    @B0Ob_bee @TELUS @Rogers That’s the thing. My plan includes unlimited us/cda calling and texts. I looked at switching to one of the secondary carriers but none of them support the Apple Watch, which is by design. BTW, that $140 is the total price including taxes.

  • danbattista Daniel Battista (@danbattista) reported

    @TELUS @TELUSsupport telus charges Roaming while your in Canada now, zero help from their support team. Horrible.

  • Rob03959236 Rob (@Rob03959236) reported

    @TELUS Poor customer service. U r making good money but not adding more cstmr service lines.I tried to call in morning for 1 hour no reply,then trying now for the last45minutes,still on hold.3rd class service.U people r cheating us because of imperfect competition in Market.

  • Rockawaytheday Chris C (@Rockawaytheday) reported

    @TELUS can you get someone to phone my Dad to explain how to get his TV working with his remote? He’s old and cannot figure it out and we cannot help him as we do not have or understand Optik TV

  • AmberMcKain88 Amber M (@AmberMcKain88) reported

    @TELUSsupport @TELUS Despite some challenges with Telus, tech support and customer service, I was connected with a success manager who made me feel valued, appreciated and supported. Thanks for making it right.

  • JazmineKhan Jazmine 🏳️‍⚧️ (@JazmineKhan) reported

    Counting the minutes until my Telus contract is finished so I can leave this god awful company

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @BuildThisHous Hi, to speak with a representative and cancel your account, you can call from US 1-866-771-9666 or *611 from your TELUS phone. Thank you.

  • ravtastic Ravi (@ravtastic) reported

    @TELUS Enough with the primative door to door sales. In a world full of scam artists you will never get my business at the front door. It's no 1965. Move on.