Telus Outage Report in Matachewan, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Matachewan, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (22%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rocky Rikhi
(@rocky_rikhi) reported
@TELUSsupport telus has taken over ADT and their services standards have degraded. ADT is security service and lapses in getting resolution should be really concerning for security company. Why Telus is not able to resolve the issue. Escalation manager is giving incorrect info
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Bonedogfishmaster
(@Bonedogfishmast) reported
@IRPlawyer @TELUS Well, when nursing home staff have until October to be vaccinated I'm thinking Telus is waay down the line...no pun intended.
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Rocky Rikhi
(@rocky_rikhi) reported
@entwistled Sir - I am writing this email to inform you that after Telus took over ADT, the service standards have degraded. Your support team continues to give false info. 5 days have elapsed and they didn’t resolve security issues linked with my adt system. How to trust ?
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L.F
(@bekindbecalm2) reported
@IRPlawyer We had a Telus technician come into our place… thankfully he saw me in the hallway and said exactly what we was doing and thankfully it was done in my entrance. He knocked/came in/said hello/did his thing/said he was done and left. Never saw him.
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OM
(@tomisin_moronK) reported
Telus is actually so stupid and I should leave them but making those plans right now will only be more stressful and more delayed.
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Stuart Abels
(@stuabels) reported
@TELUSsupport theres a line down (what i believe to be a telus line) on highway 16, just west of Hossack rd. contwct me.fir details
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Nadia G she|her TEST, TRACE, ISOLATE
(@trinighyul) reported
@Wildsau @TELUS Brutal. Loyal customer and this year is the first time I've thought about leaving because of their service :(
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Darcy Hope
(@TheFarquaad) reported
@nessie12 @IRPlawyer @TELUS If it was so bad, way more people would be getting it than are. People have been interacting more than any point in the pandemic, yet cases still aren’t close to our peak. Explain that, if it was so bad we’d be at 1000’s of cases a day by now
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Beatsie1
(@Beatsie1) reported
@shandro well, babylon had security problems,telus owned babylon? the news said telus owns this my health thing you have online. the news said there are still security, data problems with telus & therefore this myhealth thing? hope rachel can get us out of this horror you've created
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Tom Sedens
(@Wildsau) reported
If @Telus cares at all about retention or customer service, feel free to reach out and change my mind - otherwise, Bell seems to be chomping at the bit to get our business and we’re happy to move on.