Telus

Telus Outage Report in Matachewan, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matachewan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matachewan, Ontario 02/18/2026 01:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • daodelila Lila Mikalwood (@daodelila) reported

    @TELUSsupport I can't link my TV account via My Telus app and can't order channels via my optik tv box... Is something down?

  • KatSpiller Kat Spiller (@KatSpiller) reported

    @CailinasEirinn @paul_siddaway @TELUS Always down. I was so frustrated. Almost cancelled/transferred service so many times but, in the end, was too lazy.

  • MommaHood2 HoodMomma (@MommaHood2) reported

    Shaw disconnected my internet over $33 I switched to Telus now Shaw is threatening to put me into collections go TF ahead. I could care less about a fake credit report & useless threats. If they would've worked with me I'd have paid them but they were rude I don't play that way

  • MikeMor31586395 Mike Morgan (@MikeMor31586395) reported

    @scbotanical Hi there, did Telus resolve your issue? If not and you’d like some help let me know. Rogers can help and we offer dedicated account management so you have someone to reach out directly to.

  • CailinasEirinn MaggieMay 🇨🇦🇪🇺🇮🇪 (@CailinasEirinn) reported from Nanaimo, British Columbia

    @KatSpiller @paul_siddaway @TELUS They sure don’t. And their online help is down. 🙄

  • dhopps47 Doug Hopps (@dhopps47) reported

    Telus Mobility is charging a fee if I pay with my credit Card. I had to change to bank with drawl or pay this fee. I have been with Telus for many many years and at the end of my term I will switch my service to a different company

  • Iluvhikingjen 🇨🇦🩸Jennifer vaxxed, masking (opt luvhkng cal) (@Iluvhikingjen) reported

    @Cannamama3 @kim_siever I don’t use Telus for anything and checked where my property line ended in relation to the sidewalk. The company did their homework before placing a 14 inch plate for service on what I thought was my front yard. Apparently it was not.

  • KatSpiller Kat Spiller (@KatSpiller) reported

    @paul_siddaway @CailinasEirinn @TELUS Am going to write that # down. Had problems with connection off and on for over a month. Never could find a # to talk to an actual person. They don’t make it easy.

  • ZlNCFINGER zinc (@ZlNCFINGER) reported

    the way canadians just accept that Bell & Rogers & Telus just rob tf out of them like ..... sitting duck **** lol

  • sdt_1970 snoopy (@sdt_1970) reported

    @TELUS I bought a phone in November before black Friday and it was shipped and never arrived ....I have tried emailing the telus webstore twice and calling once and can't seem to get anyone to understand that the phone is lost ..I even have an email from Canada post confirming 🙄