Telus

Telus Outage Report in Matachewan, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matachewan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matachewan, Ontario 03/10/2026 14:30

March 10: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chels_eaalberta Jingle Chel, Jingle Chel, Jingle Chel Rock 🎄🎁🎅 (@chels_eaalberta) reported

    @SPhillipsAB @TELUS @telusmobility I switched to Virgin over a year ago and while I haven't really had to use their customer service at all my monthly bill is substantially less than it was with Bell.

  • mavevatron ★De'Maven Tay of the Dark Moon (UDyE-X9)®★ (@mavevatron) reported

    The PS4 connected to the Telus Network just went offline.

  • Evildrum13 Confused Billy walking about and such (@Evildrum13) reported

    @wiltshire @WithForethought Would be something to compile a list of companies that took the support like Bell,Telus,Lululemon and see if they will be told to pay it back like individuals are being told to do.

  • JonVPerez Jon Perez (@JonVPerez) reported

    @TELUS your service SUCKS!

  • SPhillipsAB Shannon Phillips (@SPhillipsAB) reported

    Hello, @TELUS. I've just had the world's most brutal/ ridiculous customer service after switching my personal cellphone - and my kids' - to @telusmobility. Thought I'd be able to 'set it/forget it' for years to come. So, twitter friends, who should I sign up with instead? #AbLeg

  • Pepperoni_Salad Christinamas 🎄 (@Pepperoni_Salad) reported

    Telus has now emailed, snail mailed, and texted me to tell me that my credit card expires at the end of December. I have never seen such lack of chill.

  • Steverehbein Steve Rehbein (@Steverehbein) reported

    @TELUSsupport Well done TELUS! On-hold over 2hrs16m and then you drop my call. I will document my attempts to contact you & cancel service; your failures to serve; unplug all equipment, and cease all payment effective today. Try to collect one more cent. go OXIO

  • petersankoff Peter Sankoff (@petersankoff) reported

    @IRPlawyer It's hateful. The one I get through Telus is so terrible I'm thinking of cancelling. The one online is a tiny bit better but it always malfunctions. Great content. Terrible execution.

  • railkbass Rail K (@railkbass) reported

    @TELUS sales rep calls me today to thank me for being a long term customer and has some AMAZING DEALS to offer me to say thank you! Translation: Thank you for being a long term #telus customer, we’d like to squeeze some more money out of you on your already way overpriced plan!!

  • GillisSeafood Gillis Seafood (@GillisSeafood) reported

    @TELUSBusiness @TELUSsupport @TELUS Any update on the Business Connect phone service? Have not been able to receive incoming calls for over 24 hours.