Telus

Telus Outage Report in Matachewan, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matachewan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matachewan, Ontario 12/21/2025 22:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • vdbluv Cecylia Antoniak (@vdbluv) reported

    @SpaceX Goodbye @TELUS, 28 year loyalty means nothing to you, so our wallets will no longer support your business

  • tilbaygeoforce1 @TilbayGeoForce (@tilbaygeoforce1) reported

    @Telus I was told you had noticed I was having connectivity issues and would be monitoring. Whatever or whoever is monitoring must be sleeping as I lose connection to internet 7-8 times a day. I just tried downloading a manual which failed twice. Message said connectivity issue

  • JustinBrattinga Justin Brattinga (@JustinBrattinga) reported

    Extremely disappointed with @TELUS this week. After calls to try and fix my “gigabit” connection only getting 50-100mbps, they failed to make a scheduled appointment Friday, which led to me calling to schedule a tech, only for the tech to fail to make today’s appointment.

  • AmaraFarmServ Ty Carruthers (@AmaraFarmServ) reported

    @RSHFarms @Bell @TELUS I know my wife is on Telus and it’s terrible as well. I think the cell networks are just overloaded. I’ve called support multiple times and bought new phone. No better

  • nitramdf D. Martin (@nitramdf) reported

    @TELUSsupport my telus home security system is garbage has been since day one! now my doorbell cam doesn't work! The only reason I haven't called is I don't want to be on hold!

  • stephenmkoch Stephen Koch (@stephenmkoch) reported

    @JustinHallWM @SpaceX I like my Telus cell phone but I work in northern AB and literally have no data service half of where I am.. also your locked. So while I agree Telus hub is good in some situations you can't roam with it. In fact I can't even subscribe to since I live in the city

  • LeoIndizivel LeoIndizivel (@LeoIndizivel) reported

    @TELUSsupport Thank you, but every time I try to send Telus Support a DM, I get a message saying "Failed to send message". This is a first to me. Could you, please, initiate a DM with me just so I get the chance to reply with my message? Thanks!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan @TekSavvyNetwork The protection part (or lack of) is under confidentiality at the CRTC to protect the brand names. Trust and reputation issue & likely class action issue. Telus even threatened the media with a lawsuit for just a small portion of the story.

  • Kalebfenoir Reluctant Writer (@Kalebfenoir) reported from Edmonton, Alberta

    Seems my internet is down. Out of nowhere. Thought it was my wireless, but checked my phone and it's no longer connected either. Using LTE right now. Hope it comes back by morning. I haven't seen any other real reports of a Telus system crash yet.

  • JEREJeremiah Jaay (@JEREJeremiah) reported

    I just want someone to offer me a good phone plan at Rogers so I can switch. Being a new potential customer again sucks. Telus got the prices, but Rogers got the coverage