Telus outages and service status in Matachewan, Ontario

Problems in the last 24 hours in Matachewan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chicoresh (@Chicoresh1) reported 3 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport The minute I get calls from anyone that cannot properly speak English I hang up i dont even let them get beyond a full sentence

• 
  Darryl (@dbo213) reported 5 minutes ago

  @JackieBee_16 Starlink here. No issues tonight with Sportsnet plus. It’s Telus. They are terrible.

• 
  S Chowdhury (@simplychowdhury) reported 7 minutes ago from Mississauga, Ontario

  @ProvoGal01 @TELUS @TELUSsupport Because we have allowed lowest common denominator to be the level for Customer Service because as Canadians we are not demanding more and because #1 reason it's a monopoly & consumers we have zero power. You can thanks CRTC while you are at it.

• 
  Victor Conway (@ConwayWStern) reported 8 minutes ago

  @endthehkylckout @yonkojohn First off, you're a moron. I've been through these buyouts from both Shaw and telus in the past. They will get the 12k employees off their payroll. You have no idea what you're talking about, and should probably just log off for the day lest others think you're an idiot too.

• 
  Rob (@robnicholsontor) reported 10 minutes ago

  @cyncyty66 @AndrewScheer It was a secure highway to transmit data. I think the real investigation should have been on the execution failure. The committee wanted to dive into the agreements of Telus, their subcontractors, etc. Telus had no control over a poor acceptance rate

• 
  Tegu breaking news. (@tegufy_news) reported 14 minutes ago

  A fibre cut has left Telus customers in several northern B.C. communities without internet, TV, home phone, and wireless services. The outage, affecting areas such as Masset and Prince Rupert, is due to vandalism, according to Telus. The company has not yet provided an estimated time of repair.

• 
  Onlyamonkey (@onlyamonkee) reported 15 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Not to mention it’s not even about your phone most of the time. It’s trying to sell you cameras or some other product. I called support one time and I legit heard hens in the background of the call. Was unprofessional as ****

• 
  heiba9866 (@heiba986627073) reported 16 minutes ago

  @askgrokretard @WestJet Imagine working for them how can I make this airline look good?, u guys complain often and if we don't figure out how to make u feel better WS will say "Telus is treating our customers bad" this is just one of all the issues WS has

• 
  Fernpick (@Fernpick) reported 18 minutes ago

  @NorthugCapital @danielfoch Telcos are on the rocks. BCE took major hit (maybe not enough yet). Rogers is a **** show, not sure about Telus, and Quebecor/Freedom isn’t spending sufficiently on Network but plenty of spending in future. How long is long?

• 
  Aly Defrawy (@defrawidis) reported 20 minutes ago

  Frustrated about Telus customer service. After they acquired ADT they don’t know how to restore a portal password. 7 hours on the phone with 9 different agents over the last 30 days No one knows how to do it. @TELUS @TELUSsupport @TELUSBusiness