Telus

Telus Outage Report in Matachewan, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matachewan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matachewan, Ontario 12/20/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DreyDreydesigns Drey (@DreyDreydesigns) reported

    Hello @TELUS @TELUSsupport Please explain the unacceptable service in #Alberta this past 8 days? Upgrades or just not caring about your customers?!?

  • EmptyUK Mat Thomas (@EmptyUK) reported from Vancouver, British Columbia

    The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab

  • Lafaile DESIIGN (@Lafaile) reported

    @Volpster007 @gmbutts Here’s the thing about the arrive can app. You can take it and delete it as soon as you cross the border. As for Telus these things are in the terms of service. Don’t accept them if you don’t agree with them.

  • erikawybourn erika wybourn (@erikawybourn) reported

    @TELUS How about to get your support account to actually respond to queries?

  • WDrummer1972 Captain Manicotti (@WDrummer1972) reported

    Day 1. I’m fed up. I’m making it my mission every day to get @telus attention. Their product is absolute garbage! 10 miles of flat terrain, in a highly populated area and you can’t make a phone call!? It’s a known tower issue with no plans to fix??!! #CanYouHearMeNow !?

  • flymilehighdude flyhighmiledude (@flymilehighdude) reported from Edmonton, Alberta

    @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

  • Maaikees Maaike Brinkhof (@Maaikees) reported

    @michaelbolton @TELUS @TELUSsupport Doesn't iOS have the tendency if the WiFi is too "******" that it just decides to use the mobile network? If you were on 5G and the WiFi was indeed crap, this is what could have happened.

  • BradHonywill Brad Honywill (@BradHonywill) reported

    @TELUSsupport . Not getting cell service in Stoney Creek area of Hamilton for several hours. Can’t see anything on Bell or Telus sites.

  • terenzlaude 𝚙𝚎𝚎𝚝𝚊 (@terenzlaude) reported

    i think magaapply siguro ako as customer service rep sa telus, have to discern kasi ang goal ko talaga is work experience and a new life living maturely in my own terms and living independently

  • tswain555 Tony Swain (@tswain555) reported

    @elonmusk Meh; when I get an affordable one in Canada I will dance around like an idiot. If you can't afford it, then it doesn't exist. Till then $110 a month to Telus.