Telus

Telus Outage Report in Matachewan, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matachewan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matachewan, Ontario 02/07/2026 16:30

February 07: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephy_72 Steph (@Stephy_72) reported

    @TELUS WORST cx experience with Andrew T, from cx RETENTION & LOYALTY in wireless. Wouldn’t listen nor help. Lucky for me, I called again hours later and got a excellent Rep, who knew how to retain business

  • BarbMacInnis Barb MacInnis (@BarbMacInnis) reported

    @TELUS my cable keeps going to a green screen… 5 times already during this hockey game. Why do I pay you so much friggin money… I’m an idiot.

  • WillfulAlpaca Aporia/Mark (he/him) (@WillfulAlpaca) reported

    @TMMGuerrero @zacdevries and I think that Telus Ocean is happening is also a good sign in this regard

  • oilymitts ***** Quill (@oilymitts) reported

    @TELUS it is amazing how slow and bad your services website is. Take some of the millions you are gouging Canadians for and fix it

  • speedracer135 Evan Polok (@speedracer135) reported

    Hey @Rogers, want another customer? If you can match or beat my plan with @TELUS I’m yours, their service in the Windermere area of Edmonton sucks and I’m tired of it. They also don’t give up with their home services calls that I have said I don’t want.

  • TreezyG THIS SH!T HARD (@TreezyG) reported

    wow @TELUS and @TELUSsupport have really gone down the gutter with customer loyalty. basically told me they can’t offer me any incentive to come back. looks like i’m sticking with Bell DO NOT SEND ME THOSE “send us a DM so we can help” TWEETS EITHER!

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    I'm so sick of my @Telus internet being so slow, whether it's my home service or data on my phone. What good is 5G if it doesn't ******* work?

  • javibc77 JavierB. (@javibc77) reported

    @AlphabetWorkers Welocalize pays less than Telus. And Telus, since the company stopped being Lionbridge, leaves enough to be desired. A lot of Zen, but little support and less and less work.

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp I understand it's not your fault personally, but much longer I might start looking into Telus as friends who live nearby have had no issues.

  • EW111111 Elaine Woo (@EW111111) reported

    @TELUSsupport hey Telus PSS. Got update yesterday and now instant messaging not working! Help!