Telus

Telus Outage Report in Matachewan, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matachewan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matachewan, Ontario 03/14/2026 11:05

March 14: Problems at Telus

Telus is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Flagpole_Canada Flagpole to Canada (@Flagpole_Canada) reported

    @gregobr @TELUS So they’re implementing what cable learned in the 80s/90s when they moved to FTTN (but didn’t need to do FTTH because coax isn’t complete garbage).

  • EddieSheerr Eddie Sheerr (@EddieSheerr) reported

    @vince_gibbons @Bell @TELUS Where did you pick that signal up?

  • jon_reybend Jonathan Reybend (@jon_reybend) reported

    @SurreyEagles @BCHLKings @TELUS My god I want him inside m- my house. To hang out. That’s all.

  • kelownagurl 🇨🇦 Barb aka Kelownagurl 😷🌱 (@kelownagurl) reported

    Doing a comparison of Telus *current bill $60/month for 3gb data, Koodo ($50/month for 5gb data), and Public ($38/month for 5GB data). Only slight downside is Public uses 3G network only. But seriously, that's not a big deal to me I don't think.

  • bukelacktavose Buke (@bukelacktavose) reported

    @TELUS @TELUSint Telus, your prices for everything are ridiculous and unsustainable . You should be ashamed of yourselves . I hope every customer past and present contacts the @CRTCeng

  • LaurieThompson7 Laurie Thompson (@LaurieThompson7) reported

    @TELUS Then how about getting fibre optic in my hood. I live on the T’kemlups Reserve and for some reason I am considered rural when I am just 2 mins from the city centre. I drive over the red bridge and bam I’m there. My wifi network kicks me out.

  • troymore Troy More (@troymore) reported

    @alexposadzki @globeandmail Not surprised. Since switching from Shaw to Telus I've had much better customer service. Wasn't always that way. As well, Telus exceeds promised speeds where I usually got about 70% on Shaw.

  • brandanCiccone Brandan (@brandanCiccone) reported

    @TELUS I'd like to cancel my internet @TELUSsupport

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @hurrrdurrr @juliekrobe I mean, Copeman still exists, though owned by Telus now so not entirely. Also, you know full well the Canadian health care system would treat her and presumably she’s got travel insurance.

  • stefaniamariaa Stefania Mariaa 🏦♠️ (@stefaniamariaa) reported

    Wanna know the extent of my trust issues? I’m waitlisted for both @TELUS fiberoptic and @StarlinkPage #ruralinternet so I can TEST which one has *RELIABLE* wifi rather than believe either of them.