Telus

Telus Outage Report in Matachewan, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matachewan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matachewan, Ontario 12/05/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_bristow_CA Robin Bristow 🇨🇦🐶🐶🇮🇸🇿🇦 (@rob_bristow_CA) reported

    @DanAlbas When I went to cancel my land line (which had a base charge of 40 bucks/month), Telus cut that down to 2 bucks/month. My mobile cost is about 30% lower than last year and I got a 25% reduction in my internet/TV service. So, yeah ... way better off.

  • ki3 Beth (@ki3) reported

    C’mon @TELUS , get it together! Your site is down, your chats are down, your msgs and tweets seem non-responsive.

  • JonJennings Jon Jennings (@JonJennings) reported

    @loxyisme If you upgrade to premium later, they credit you back the appropriate proportion of the cancelled essentials subscription. I doubt the opposite applies. We MIGHT try that later after we cancel our Telus subscription, but for now it's just essentials here.

  • hsvau Purple Sky (@hsvau) reported

    @TELUSsupport @koodo I got callback from Koodo that I want to cancel my account but didn't get the confirmation email then a call from Telus but I didn't say hello first then finally agent said something then hanged up. Next then my LTE services for all 3 numbers can't work!

  • JaneSkocdopole Jane Skocdopole 🤦🏻 (@JaneSkocdopole) reported from Botha, Alberta

    @ABBestphotos @TELUS I think you’re lucky. We have terrible service from Telus. Got rid of internet because it uses a “hub” connected to cell towers. Cell service is abysmal. (@TELUSsupport says looking in to it now) Copper land lines not maintained, cables even above laid ground in a field verge! 🤯

  • BregmanPs PSBlaw (@BregmanPs) reported

    @nilikm Now is the time to read the fine print on the private services Telus and other companies offer. They promise a doctor in Canada (not Ontario). They offer limited services. We will be spending more to treat colds leaving less for the complex care they won't cover.

  • ABBestphotos Laura 🐝 (@ABBestphotos) reported

    Just sitting here, trying to enjoy the birds & bees. Meanwhile @TELUS creating fumes & noise pollution for 8th week in a row. Not overly enjoyable summer while they install fiber optics. No end in site.We’ve have worst internet connection for years due to rotten copper lines...

  • TORONTO6GODOVO TORONTO6GODOVO ⁶𓅓 🦖🦂🕊️ (@TORONTO6GODOVO) reported

    @bitchlikr @AboutRogers Ya telus bell fastest data allways got service

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUSsupport 4 weeks now and no support. Been told to clear my cache 8 times like that supposed to get my SIM to start working. 100% avoid Telus at all costs.

  • JessicaVdV Jessica Van der Veen, BA,MPA (@JessicaVdV) reported

    I waste my life trying to access channels that are part of my @telus contract. #fail