Telus

Telus Outage Report in Matachewan, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matachewan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matachewan, Ontario 02/18/2026 10:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSpecialist4 The Specialist (@TheSpecialist4) reported

    Another day and @telus continues to refuse to fix their issue with our home internet. They said the only solution is to upgrade to their #PureFibre and run a black cable along exterior of my house and drill a bunch of new holes.

  • Sameermcfly Sameer Karmali (@Sameermcfly) reported

    @TELUS why does your network suck so bad in west Edmonton?

  • kelownagurl 🇨🇦 Barb aka Kelownagurl 😷💉💉 (@kelownagurl) reported

    @jennifer_runs The only downside is that I’m still on the Telus network so my cell coverage in my neighbourhood sucks. One bar. I have to rely on having wifi calling turned on all the time.

  • Beaproaboutit Gulag Inmate 00069 (@Beaproaboutit) reported

    @TELUS You are potentially the worst cable internet provider in Canada. Buy me out.

  • sketeru Wayne (@sketeru) reported

    @Crackmacs All the time. Want to switch to Telus but they don’t have optik service in my section of Calgary.

  • CityofRedDeer The City of Red Deer (@CityofRedDeer) reported

    If residents are experiencing issues this evening joining The City's public hearing, please try the alternative Telus System: Call 1-855-699-3239 Access Code: 161 362 2333 Password: 634 293 49 Please use your phone to mute until your turn.

  • Pat_from_scarb Pat is staying home (@Pat_from_scarb) reported

    @stephenlautens @OrbitStudios Or he had an agreement with one of his buddies to give them the contract but couldn’t get around the Health Canada privacy laws. Wasn’t there an issue with Telus out west?

  • MountPleasantBC Mount Pleasant BIA (@MountPleasantBC) reported

    hey @telus what is with the 24 to 48 hour callback when there is a billing problem on your end? you have been billing us for 2 accounts and a number that does not exist...because this is unacceptable. you are a communications company...and yet have a hard time communicating..

  • kweenshaker Ell Eee Em (@kweenshaker) reported

    After painstakingly switching mobile phone providers, setting up new phones and wiping old ones clean, @TELUS calls me with a magical offer that they now have for me that wasn’t available last week. Too little, too late. Treat your customers better.

  • AJSturgess Andrew (@AJSturgess) reported

    PSA: Never preorder a device from @Telus @TELUSsupport I preordered a phone in the first half of August. It was released last Friday. It hasn't shipped yet. Telus is telling me to expect another 6-8 weeks for it to ship. Absolutely unacceptable.