Telus

Telus Outage Report in Matachewan, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matachewan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matachewan, Ontario 12/22/2025 11:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nafanadev nafana (@nafanadev) reported

    Anybody else having issues on @TELUS's IoT CAT-M network? Our devices had a data connection for weeks, and suddely we can't get an IP address. To be clear we are connected to the Telus network, with great signal strength, just with no data. @TELUSsupport

  • Ramaea Ramaea - 🐉 Vtuber (@Ramaea) reported

    Been transfered 3 times already cause I keep getting sent to the wrong departments lmao The true Telus experience. I haven't even gotten started with getting the issue solved

  • SnodV Vee Champoux (@SnodV) reported

    so I spent 87 min on the phone on a sunny Sunday to make it right. by the time I hung up they refunded me 267$ - can you imagine???? I *had* been a happy @TELUS for many years, but now, this has soured me. This is how you treat loyal customers who bring a new client?

  • burrowingeye Wayne Mercer (@burrowingeye) reported

    @ty_olsen So much for the federal request to big Telco to establish a system for 911 in case of outage....and meanwhile Telus wants a surcharge for those using credit cards !?!? @TELUSNews @CRTC

  • SnodV Vee Champoux (@SnodV) reported

    remember 3 days ago when I praised @TELUS - well I take it back!!!! I just got my e-bill and there are over 300$ of mistaken charges, including 3 x 50$ connection fees. for STAYING AN EXISTING CUSTOMER!!!! you better make this right

  • moodyangela Synthetic Animals (@moodyangela) reported

    @radical_ranger1 @ChuckWurster @ActivistAlberta BCNDP is doing the same things Subsidizing Telus Health to poach GPs and offer fee based services that are covered in the public system that we can’t access Trying to blame fed Libs (who are also to blame) to delay action so more people support privatization

  • RunNorthernGirl Northern Girl 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@RunNorthernGirl) reported

    @TELUS Dig under the surface and you will find 5G contracts....tied to WEF. Take your lines off my property, I do not want your Telus service. The Canadian public deserves uncurrupt Health Care delivery. Conflicts of interest exist

  • B06Gupta BGupta (@B06Gupta) reported

    @Danybilodeau500 @TELUS Ur sales team gives incomplete information to allure customers, ur escalation team offers only ‘apologies’ as solution. I was made to port my four lines, through these tactics. This modus operandi can’t last long.

  • DIYMANIACJP DIY_Maniac (@DIYMANIACJP) reported

    Hey @TELUS the bad press only seems to be getting worse. You better stop this plan for credit card fees before it is too late

  • justcanadaTings Quincy (@justcanadaTings) reported

    @AshleyBotting @TELUS Canada literally going backwards with these stupid fees . @CineplexMovies r u listening?