Telus Outage Report in Matachewan, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Matachewan, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matachewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Telus
Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Derryl Murphy
(@derrylm) reported
@KikkiPlanet Telus asking me time and again to buy their security service is ALMOST as futile as the J-Dubs I met doing door to door when I lived in Utah. But I felt sorry for the J-Dubs, & having had relatives screw over other relatives while in that cult, that's saying something.
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Carey Bolam
(@CareyBolam) reported
@FidoSolutions You make me wish I never left Telus. Already talking to your credit department
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🇨🇦Gregory Novak 🍍
(@GRNovak) reported
I just switched my family’s services to @Telus after literal decades with a competitor and am finding out that different lines within a single mobility account cannot have separate caller ID’s? Something their competitors have no issue with. Am I understanding this correctly?
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Malcolm van Delst
(@malcolm8) reported
Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...
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Dustin
(@DustinBroster) reported
@GlassCityFC This looks like the whitecaps were mad at Bell and wanted the emphasize that they had switched service providers. All that’s missing is an “!” Behind the Telus logo.
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J. Madsen
(@JMadsen6) reported
@ThatDudesMother @JustinTrudeau Yes and especially when the government uses Rogers, Bell or Telus and there’s another Canadian wide outage for internet and everyone is just standing there, or maybe there’s a cyber security ransom from a hacker, works wonderfully doesn’t it
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CHRISTINE ROME
(@MaryseRome) reported
Good Old #TELUS is going to charge me another $600 for an upgraded #SmartHub. Can you believe it? The old one has never worked for almost 2 yrs and now they are charging me for another one AGAIN. Unbelievable. TELUS is a deceitful, GREEDY company.
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susu
(@susubee7733) reported
Telus phone number. Down again.
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Ian Seggie
(@IanSeggie) reported
@TwittleAir @Shawhelp @TELUS That's why we have Optik TV with Telus. Shaw is notoriously unreliable in my area. I know a Shaw tech personally who's told me there's a problem in my neighbourhood but Shaw won't admit to it. Tired of these fights every three months. Redundant company.
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susu
(@susubee7733) reported
Telus:current message. The late shows are not available. They are at least scheduled but why this seeming breakdown so many times. Different problem every times. Some of us want to skip to Shaw. Maybe donate want to, but have to.