Telus

Telus Outage Report in Matheson, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matheson, Ontario 01/13/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • yeeeebud Jacob (@yeeeebud) reported

    @TELUSsupport @TELUS just made the switch to your network just to find out that my previous cellular provider @Rogers has better 5G connection in Langley, BC. I’m getting 1 bar at home where I used to get 3-4 😕

  • mattdagley Matt Dagley (@mattdagley) reported

    @petmis I’m with Telus and in Downtown Halifax “SOS Only” was showing as the network. Calls, text, and data were completely offline for HOURS.

  • PhilippeODupuis Philippe-Olivier (@PhilippeODupuis) reported

    Wondering about getting the iPhone 14 Pro in Canad with @Bell or @TELUS ? Short answer:Get it with Telus Long answer: 3 weeks after ordering with Bell, still nothing and horrible customer service. 24 hours after my order with Telus, I received my iPhone 14 pro tracking number.

  • Saralyzer777 Sarah Doyle (@Saralyzer777) reported

    @theJagmeetSingh NO. You know why? Because these companies just increase the price of their goods to compensate for their lost profits paid towards your new tax Jagmeet. C’mon man, it’s not rocket science!! Anyone notice TELUS crap service ever since Trudeau made them decrease rates? Point made.

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • VoiceOfIran369 VoiceOfIran (@VoiceOfIran369) reported

    @TELUS Great job Telus! Keep it up! Both @ShawInfo and @Bell should follow Telus and Rogers's footsteps! Support Iranian People #MahsaAmini #IranRevolution

  • andrewcaron Andrew Caron (@andrewcaron) reported

    @CircularLogic89 @CRTCeng @TELUS Oct 6th start date is irrelevant. I said the whole concept is bullshit, and gave you an opportunity to name a single other business (any) that does this. Movie theatre? Groceries? Restaurant? Cable bill? Nope. It’s already baked, so nobody would stand for that ****

  • andrewcaron Andrew Caron (@andrewcaron) reported

    How the hell did the @CRTCeng approve @TELUS on their 1.5% add-on fee for credit card payments? That's absurd. Accepting credit cards at par is the cost of secure transactions in a way customers can afford. Terrible, and I repeat - TERRIBLE precedent being set here. Morons.

  • frankfardanesh frank fardanesh (@frankfardanesh) reported

    @FreedomMobile Rogers and Telus waived their long-distance charges to Iran to support their customers so they can reach their loved ones. As the government of Iran shut down the internet in Iran. Freedom Mobile will support the customers too?

  • smansoory Shahzad Mansoory (@smansoory) reported

    I am a new client who switched from Shaw to Telus recently Had I known it would be this crazy to get customer service I would have never left Shaw