Telus

Telus Outage Report in Matheson, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matheson, Ontario 11/23/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveyWiggersAB Davey Wiggers (@DaveyWiggersAB) reported

    @JoelTeeling @TELUS If you're a Costco member, look into Primus. Its backbone is on Shaw, but with Telus style customer service. Difference is, you can at least reach them 24/7

  • ectodog sam ✩ 🎨⚔️ team cyberpunk 💿 (@ectodog) reported

    @sharksndonuts i think it was a telus issue anyway??? based on the comments i saw on one of those “down detector” sites which were all from people in western canada and mentioning Telus shdhdhdndm

  • PlatinumACV1 Andrew Copeman (@PlatinumACV1) reported

    @LanceStorm @TELUS Define archived content because I log in with Telus and watched a Raw from 2002 and am curious to see if I run in to any other issues.

  • BrandieHarrop Brandie Harrop (@BrandieHarrop) reported

    @middle_over @strathconian We have tried xplornet, mcsnet, Telus, bell, Syban, and others that are no longer around. Part of the issue is they over sell the tower taking on more clients than the tower can service. Resulting in crap service for everyone. Crap service that they are charging $150/month for.

  • andy_yeg andy (@andy_yeg) reported

    @41Distillery @PaulCha94025901 Apparently it was a Telus issue yesterday

  • DannyPicolina Danny Levinson (@DannyPicolina) reported

    @Neil_Zee Seems it was down for telus/koodo users in western Canada. Using a VPN was a workaround.

  • LauraYLWtrans Rebecca 🏳️‍⚧️🏳️‍🌈 (@LauraYLWtrans) reported

    @TELUSsupport So I open an account last year. I set up Internet Home and Telephone services. And yet somehow my email service is under a different Telus account! Not sure how that works ! Then we have to basically give a blood sample for authorization and security purposes...

  • Kyuss_Jones Kyuss Jones (@Kyuss_Jones) reported

    @LanceStorm I had the same issue Lance. I am also with Telus. I had gotten the new Norton anti-virus through Telus as my old Norton expired. I started playing around with VPN (which doesn’t do crap) and accidentally accessed the network while the VPN was on. (Cont)

  • exzim LMH (@exzim) reported

    @TheRealElaschuk @PaulCha94025901 @TELUSsupport I have been having Telus issues for 4 days

  • RL_Eclips3 Eclips3 (@RL_Eclips3) reported

    Played in the @TELUS Cup yesterday with a couple of cracked players and we got 5th overall, beating even a couple RLRS teams along the way. Definitely going to keep the grind up, but willing $250 each ain't that bad :)