Telus

Telus Outage Report in Matheson, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matheson, Ontario 11/10/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KPalmerGordon KPalmerGordon (@KPalmerGordon) reported

    Thanks for nothing @TELUS and @TELUSsupport. Apparently 125 minutes on hold is OK, followed by ignoring me despite your website saying use Twitter for faster service.

  • Benowyd Beno (@Benowyd) reported

    .@TELUSsupport @TELUS your WIFI's horrible

  • BillvLee Bill (@BillvLee) reported

    @PeterVogel @TELUS And they always want to sell abyssmal Intertube service of their brand when Teksavvy net service over copper phone lines is enough.

  • toknowbeauty ΛNNΞ (she/her) 🇨🇦 @🏡,😷, 4x💉 (@toknowbeauty) reported

    For anyone thinking about @TELUS #OptikTV. Go with #ShawTV instead. Nothing but problems. "On the Go" is incredibly cumbersome & lots of missing channels! Spent 15 mins trying to watch channels I paid for on my phone because I'm not in front of my TV. Waste of time & money.

  • KPalmerGordon KPalmerGordon (@KPalmerGordon) reported

    @TELUSsupport @TELUS I have been on hold with your so-called help line for 80 minutes and counting, to get you to remove an unsolicited roaming charge on my mobile account. Totally unacceptable.

  • Quinner83 Emmett Quinn (@Quinner83) reported

    @NHL_Centre_Ice your feed for Philly/NJ on @TELUS is awful

  • accrete AccreteWebSolutions (@accrete) reported

    @PeterVogel @TELUS Hmm. Mom didn't mention getting a letter. What if the internet goes down? Not a safe situation for seniors/disabled who do not have cell phones.

  • websofcharlotte Charlotte Danielle (she/her) (@websofcharlotte) reported

    Hey @TELUS — when a person changes their name with your “loyalty department,” and yet they still use the old one MULTIPLE TIMES in the call, you’ve got a training problem. SMARTEN UP, and start spending the money to improve your service and customer support.

  • typical_susan SusanT (@typical_susan) reported

    .@TELUSsupport I was just on hold for over two hours, waiting to speak to an Agent. When I finally got through, it was to a French-speaking only Agent. I got transferred and had to wait again. I finally hung up. Not my first issue with Telus. Your customer service is a disgrace.

  • ShelbyGraceOSh2 Shelby Grace O'Shea (@ShelbyGraceOSh2) reported

    @TELUS is the WORST company to deal with. Even getting an agent on the phone is a feat in itself. I have been on the phone and transferred over 5 times. DO BETTER!!!!! People pay you millions a year for services and your customer service is $hit to say the least.