Telus

Telus Outage Report in Matheson, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matheson, Ontario 01/17/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sparklinguncre1 sparkling_uncreative_shields (@sparklinguncre1) reported

    @ChelleDoggo Never trust telus ever

  • TroubledRobb Robb McLennan (@TroubledRobb) reported

    Thank you to Raj the @TELUS tech who had my internet and TV signal fixed less than 2 hours after I texted him. Top notch service means I can watch the Oilers game tonight! 👏👏👏

  • ABR9836 Abdulrahman Fattouh (@ABR9836) reported

    @TELUS @TELUSsupport WORST. CHAT. EXPERIENCE. EVER. "Madian" didn't understand a single thing. Was just simply inquiring about the Bring-It-Back program and off she goes talking about postpaid and prepaid services. Said she'll transfer me to prepaid services regarding my inquiry.

  • faridiql21 Farid Iqbal (@faridiql21) reported

    @TELUS How would you feel when u port a customer over to #telus and then disconnect the phones in 5 days, with no prior notice? And how would you feel when you are being misled just to buy stuff? I am heart broken.

  • PartieSound Partie Sound (@PartieSound) reported

    @Gr8Atlas with LTE and LTE-A sites. Rogers customers roam on tbaytel, while Telus customers access service through Bell. Tbaytel's signal is not trash, their network is rock solid, they have 60+ cellsites in Thunder Bay. Bell's network while not as robust as tbaytel's, (2/3)

  • WHamiga WH Amiga (@WHamiga) reported

    Does Telus actually think it's ok to say they will provide a $200 credit for porting a phone number over 7 months ago and now not pay the money because they don't want to? I shouldn't have to fight to be a customer! Is this the Telus business model? Rip people off?

  • drjp81 JayPee. (@drjp81) reported

    @TELUS So, someone logged into my account, activated #telusstreamplus and now support tells me that they can't trace it. This is disconcerting, to say the least. Seems like very basic security features to have an audit trail on account changes! Why don't you?

  • BiggieSlim2pac Lowkey (@BiggieSlim2pac) reported

    @TELUS data sucks rn, what’s the point of having 50gbs if I can’t load anything????

  • SJDJ Physgal² (@SJDJ) reported

    We had a power outage today. Now my PVR says that all of our recordings are gone. Thanks @TELUS

  • XynnMaster XynnMaster (@XynnMaster) reported

    I cant post my speed today cuz Telus doesnt work rn so i have to use a VPN so it's fast enough to contact DNS servers