Telus

Telus Outage Report in Matheson, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matheson, Ontario 01/16/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ibushfield Ian Bushfield (@ibushfield) reported

    @denisagar @dustbobgod Problem in Canada is almost all the small companies just piggyback on Shaw/Rogers/Telus networks - only in parts of some downtowns can you get indie fibre

  • ceceliag1234 ceceliag (@ceceliag1234) reported

    @TELUS 5 hours 5 t trAnsfer. I have now wasted a whole day still on hold waiting for person 5 this transfer was only going to be less than 5 minutes on hold I’m now at 20 andwaiting is this what you call customer services this was all for an over billing error that all agreed

  • arvin46 Arvin (@arvin46) reported

    @TELUSsupport Your tech team is well aware Telus is having poor signal issues in downtown Vancouver, there’s just no timeline for when the towers will be upgraded/repaired (even now, almost 2 years later). That’s what I was advised. There’s nothing more to investigate.

  • capo_padrino Capo Padrino (@capo_padrino) reported

    @TELUSsupport May 15th and still not resolved. Technical Manager told me he would call me back with a solution…that was over a month ago!! If anyone is contemplating @TELUS fiber…think twice. The service and promises after the fact are garbage.

  • narielthetrue Nariel the True (@narielthetrue) reported

    Why does it seem like 5G on my @TELUS network is slower than the LTE I had with Rogers?

  • LostHunter7 LostHunter7 (@LostHunter7) reported

    @Shawhelp I just rec'd my 2nd notice from Telus that outlines the input of their PureFibre Network in my neighbourhood. Step 3 is to transfer all my phone, internet, TV & any other services to the Telus PureFibre Network. What the $!% is going on?!

  • 1loriking Lori King (@1loriking) reported

    @ElkeBabiuk @DanLacelle Fortunate to be in urban area, but ive had telus cell 24 yrs & hardly ever any problems w/coverage, few spots on island not great, mom on plan now after rogers scammed her. pricey but data handy during power outages etc, shaw landline only 10 w/package, keep for kidzilla at home

  • priyabates priyabates (@priyabates) reported from Mississauga, Ontario

    Can't believe I'm doing this again @TELUS. I've already signed up with a competitor and simply waiting for my phone, but the issue that I've been trying to resolve for months that I've cancelled my relationship with you over is still not resolved.

  • ceceliag1234 ceceliag (@ceceliag1234) reported

    @TELUS @TELUSsupport after@ober 5 hours and the fifth transfer to an over billing error the call drops and no return call from TELUS the lack of customer service is incredulous there is no customer support wasted day off on what the Reebok’s four people I spoke agreed your error

  • chalobollywood 📹📸 ChaloBollywood (@chalobollywood) reported

    @TELUS - You gotta be KIDDING ME! Please remember a $150 service call charge will apply if you are unavailable for your appointment or if the issue is inside your home and is not caused by TELUS equipment. 🙄#teluscustomer @TELUSsupport