Telus

Telus Outage Report in Matheson, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matheson, Ontario 03/21/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HSmythe10 Hank Smythe 🇺🇦 (@HSmythe10) reported

    @levinepmc @torontolife MW BCE & Telus already tried the merger and in the end they are still somewhat merged since they share their network.

  • GrafittiTrane trillist (@GrafittiTrane) reported

    Calling @TELUS customer care is so frustrating.. LORD!

  • johnb45_reid John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.

  • gnomeoffender gnomeoffender (@gnomeoffender) reported

    Telus ads were being read by David Herle on his podcast slogan "Telus for good' b/c it was offering service in BC everywhere. DH is on tv, owns a polling firm is on TV as opinionator and also plugging ads for the company taking health care from public to private.

  • KevinSMcArthur Kevin McArthur (@KevinSMcArthur) reported

    Telus 5g isn’t working in this storm… i can get a packet or two through immediately after reconnecting network and then they cut me. Uncool QoS or something…

  • MrAnoya Stew Anoya (@MrAnoya) reported

    They already have the notification system in place, but there is no way to receive a notification at 100%? There also isn't any way for me to set a data block at 100%. The big 3 (rogers, bell, telus) have avoided this problem by throttling speeds at data limits..

  • jd_boisvert JD Boisvert (@jd_boisvert) reported

    Hey @TELUS is it normal we have barely any reception in our house while the map is showing we should get high-speed 5G. Even across the #GTA we have difficulty to get consistent network coverage. We have 2 lines both with iPhone 13 Pro Max…

  • johnb45_reid John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.

  • sssuperbecca Becca (@sssuperbecca) reported

    @cogman_bryan Ps. I have hbo and therefore the crave app (I sign in with my Telus account on my phone or on my Roku). I’m in Canada and I can watch it on demand.

  • BudstuffClub ArkhamSmoke | budstuff.club (@BudstuffClub) reported

    @PublicMobile why is your website always trash? 9/10 times you go to sign in there's an error on your self serve site, only stayed happening with your switch to Telus ID login, and the new awful website design. Fix it.