Telus

Telus Outage Report in Matheson, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matheson, Ontario 09/16/2025 12:20

September 16: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • THEEPARISCARTER paris ✨ (@THEEPARISCARTER) reported

    Anyone else phone service down? #telus @TELUS

  • Nic905ole Nic. E. Spoons (@Nic905ole) reported

    @TELUS @TELUSsupport I have no service. Is there an outage???

  • tekhCHEK Andrews tekhCHEK (@tekhCHEK) reported

    @TELUSsupport luckily I have wifi since Telus just pulled a Facebook and shut its service off

  • ErinCarroll29 unky erin (@ErinCarroll29) reported

    lol - mercury retrograde is really going for it this week. Telus is down! :)

  • TheJaswal Jaswal (@TheJaswal) reported

    @TELUSsupport In future, please send these notifications as push messages through your Telus app. Had to wait for connection to back to find out if it’s major outage or my account. It will prevent calls to your centre and save Telus money.

  • stephaniepiche Stephanie Piché (@stephaniepiche) reported

    No cell service for @koodo or @TELUS here in Sudbury for the past hour. Wonder if there are any other networks affected? Did a search and found outages throughout Ontario and into Manitoba. Anywhere else?

  • SW_ON_TRAFFIC SW_ON_TRAFFIC (@SW_ON_TRAFFIC) reported

    Wow. How many people just completely lost their @telus @TELUSsupport phone connections in #Kitchener #Ontario I was on a call. Call dropped out, Tried to call the person back. Got message from phone " Not recognized of the network"

  • deathofsamson RunitBackRogie (@deathofsamson) reported

    @TELUS is down, it was my fault I took a zoom call on my phone

  • JDCyberSec Johnathan Drozdowski (@JDCyberSec) reported

    My cellphone just lost all signal. Showing 0 bars and no data @TELUS @TELUSsupport what’s going on? This is in Winnipeg.

  • BaileyF30 Bailey Fauth (@BaileyF30) reported

    To everyone who is bashing and saying really rude things to @TELUSsupport these people aren't the issue... they are literally doing their jobs! Be nice people! @TELUS