Telus

Telus Outage Report in Matheson, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matheson, Ontario 03/18/2026 20:15

March 18: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @richardzussman @TELUS couldn’t organize its way out of one car parade. A truly horrid company. It’s no wonder this clown show was a failure. The govt should’ve known how bad Telus was before allowing them to undertake the task. It’s no wonder it failed. Relying on Telus is abysmal organization

  • YouNextYear Dorothy (@YouNextYear) reported

    Really really bad job @TELUS with covid vaccine signup. Lord help Vancouver if you’re in charge of the rest of the registration - as in everyone under 90 years old. Will you be refunding the taxpayer $$ you took for your incompetent performance

  • slowmanluis slowmanluis (@slowmanluis) reported

    @katiederosayyj @toddstonebc @shirleybond didn’t know you were a phone technician too quite impresssive. Why not volunteer and fix telus’ problems? 🙄

  • helloricecake helloricecake (@helloricecake) reported

    @richardzussman is this a telus issue or a vch issue? seems a bit nuts to blame telus when vch had months to set up an online system.

  • 10hazen Simon (@10hazen) reported

    @kmun @TELUS Wow, that's slow, it's barely even on..

  • ChristieTotten ChristieTotten (@ChristieTotten) reported

    @nbc_brian @richardzussman Agreed. Get someone from Telus to answer why they can’t support a call line.

  • katiederosayyj Katie DeRosa (@katiederosayyj) reported

    Health minister @adriandix blamed the call centre failures, particularly the complete crash in Vancouver Coastal Health, on Telus, the contract provider. He said the issues were “unacceptable” and that Telus “failed us”. #bcpoli

  • otohp Patrick Heide - Wear a mask. Get vacinated. (@otohp) reported

    @CBCtanya @cbcnewsbc No surprise here. Have you ever tried to get through to Telus for tech support-it takes hours.

  • scaryfish Andy Roberts (@scaryfish) reported

    @TELUSsupport @jennrobertspei Side note: I can confirm that Jennifer is currently 10 out of 10 furious with the issues we've been encountering in trying to get internet set up at our new home and right now she would choose any internet company in the world over Telus.

  • BradyJChan Chang🇫🇯 (@BradyJChan) reported

    I think having Sable Detect is genius for me, since I work for Telus. I lag test you, and you have bad Internet? I can just sell the laggy people better Internet as a solution.