Telus Outage Report in Matheson, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 23: Problems at Telus

Telus is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (26%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• lancelot.clarke (@lancelot_clarke) reported a minute ago

  @KeeganGoerz @TELUS That’s so stupid! Ugh

• Matthew Thomas (@matthewlthomas) reported a minute ago

  @TELUS any tips on how an existing customer can get your agents to stop calling me? I’m getting 5-6 calls a week trying to sell me additional devices and services. I’ve asked politely to be off the call list numerous times but it doesn’t seem to work.

• Jody Fran (@Fran1Jody) reported a minute ago

  @StephenPunwasi 5 days of service is pretty lame IMO. telus used to give me half a month or a whole month free when they were down a day. that seemed fair to me. 5 days is like $20 credit. doesn't seem fair when it took us 3 times longer to get anything done that day

• jeepette (@akaNanette) reported 2 minutes ago

  @swats24 It's frustrating but I don't know if a switch will help. I had issues with Telus before so I just grin and bear it. Ridiculous, considering the amount we pay for internet services.

• He Who Trolls The Trolls (@WhoTrollsTrolls) reported 7 minutes ago

  @TELUSfr @qualitemotel Telus sucks ***

• Industrial Beatnik (@IndstrialBeatnk) reported 8 minutes ago

  @koodo I have been a customer for over 10 years and I am now actively looking for a non-telus carrier. What's worse is I've recommended Koodo to friends and family, and they are complaining to me about you. You are not treating your customers the way they deserve.

• Invisionaires (@Invisionaires) reported 9 minutes ago

  @keepsinging2day @TELUS @HamiltonPolice the door to door sales of these systems are a fraud. I didn't regret turning down the free 3 month trial period because it can't be acted on.

• The Scrotsman (@Scrotumchris) reported 11 minutes ago

  @MobileSyrup Lol, id settle for stable 1 gig service from any of the 3. But telus doesnt serve the gta, bell cant be bothered to upgrade their network in ajax, and Rogers infrastructure is so old when it rains i lose half my speed. Garbage telecoms.

• H H (@h_hodgson88) reported 17 minutes ago

  @TELUSsupport Is an absolute scam. The website states that Customer Support for Telus TV is “24/7”. I just called and an automated voice message tells me “Sorry, we’re closed. Please call back during business hours”. This is a blatant LIE. I can’t wait to get rid of this service

• Wayne Mercer (@burrowingeye) reported 17 minutes ago

  @DanAlbas Only because I switched 2 phones to Public Mobile 4G....down about 50% from Telus but uses Telus infrastructure !!