Telus

Telus Outage Report in Matheson, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matheson, Ontario 01/22/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidGibson604 David Gibson 🇨🇦🇷🇼 (@DavidGibson604) reported

    Telus Internet & TV service in western Kitsilano has been messed up since at least 1730h. Web access has been painfully slow. TV has gone blank twice, and had to be reset. And Ottawa just approved another merger! GRRRR!

  • elleoease Here for the dogs (@elleoease) reported

    @TELUS LOL. An hour of my morning is my limit to try to get support from you. BTW maybe empty your mailbox (phone messages) where phone customers are routed.

  • DavidGibson604 David Gibson 🇨🇦🇷🇼 (@DavidGibson604) reported

    What is wrong with Telus TV & Internet service in western Kitsilano since at least 1730h today?

  • unionswag UnionPride/Lorie King (@unionswag) reported

    Ok, WTF is this?! The telecoms Bell, Roger’s & Telus BLOCK CELL SERVICE ON THE SUBWAY?

  • FV_2323 FV (@FV_2323) reported

    @TELUS getting horrible service on 49th ave and Oak. Basically no existent. As well as some other places. @Rogers works fine but telus doesn’t for some reason

  • Cory_Boehm Cory Boehm (@Cory_Boehm) reported

    @Bryson_M @BenKlass @CanadaPIAC For clairty I meant the federal government would take over Bell, Telus, Rogers, et all networks, towers and frequencies. The federal government would own, operated and sell only wholesale access. Rogers, Bell, Telus, et all would then be MVNO on the federal owned network.

  • ArmoAlice Alice (@ArmoAlice) reported

    @TELUSsupport transferred me to the sweetest higher level representative. Who actually listened to me rather than blaming me. Now waiting to see if she can actually fix my account. Her name is Rosemary and she deserves a raise. @TELUS

  • JonnyHTown Huey Hamilton (@JonnyHTown) reported

    @TELUS you have amajor malfunction in my chip phone and cell I'd. Fix it today right now. Through the hack sim they keep putting in my phone when I sleep?

  • Jay_RL_ what is bro cooking (@Jay_RL_) reported

    been lagging almost every game for the past 3-4 days, **** telus

  • placentadoc Dr. Genevieve Eastabrook MD FRCSC (she/her) (@placentadoc) reported

    Virtual care services through private companies are a huge problem. Here’s an example of why: Recently, I got a referral from Telus Health for a patient with a gyne issue (abnormal bleeding). Never examined because it is virtual “care.” This is NOT acceptable practice.