Telus

Telus Outage Report in Matheson, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matheson, Ontario 03/28/2026 03:10

March 28: Problems at Telus

Telus is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Xcrimson64 X Crimson (@Xcrimson64) reported

    My internet is down! Haha, Nice April fools joke Telus!

  • MapleAnglican Maple Anglican (@MapleAnglican) reported

    Hey @TELUS @TELUSsupport, I can't get DNS resolution on either my home internet or my phone using 5G. You might have a massive outage.

  • justinmpare Justin Pare (@justinmpare) reported

    @Zen_Ronin Mobile is really struggling (also telus) and home service is down for me in edmonton.

  • MPitcairn Matt Pitcairn (@MPitcairn) reported

    As a 20+ yr @TELUS customer, I am offended by their most recent pricing regime. The goal of "transparency" is used to justify a massive price increase. My wife would see a 26% monthly fee increase to upgrade her phone to one equivalent to her last contract. #DoBetter

  • CaptainHylp Julian Finn (@CaptainHylp) reported

    Seeing a pile of internet outage reports online for @TELUS @TELUSsupport It’s not actually down, it’s DNS (it’s always DNS). Log into your modem and change the WAN DNS settings to Google’s 8.8.8.8 and 4.4.4.4 and everything will work again. #telus #telusdown

  • Japman_Bajaj Japman Bajaj (@Japman_Bajaj) reported

    @sluedee Might I suggest @telus and their TELUS WISE program? Its pretty strong content and my personal disclaimer is that I used to support the program when I worked at Telus.

  • LoveAmuSystem Amu 🐝🐝 (Decolonize) (@LoveAmuSystem) reported

    @InukUnikorn Wonder if this is a province wide issue, in #yeg with Telus and internet has been acting up all day. Half the day internet hasn't been working.

  • Xcrimson64 X Crimson (@Xcrimson64) reported

    My internet is down! Haha, Nice April fools joke Telus! Now give me back my internet!

  • sunshinejennni jenni (@sunshinejennni) reported

    @TELUSsupport No thanks. It took my 83 year old grandma a trip to the telus store, 1 wrong department number given by telus staff, 2 phone calls and 3 hours to cancel a landline. The week her husband died. Obviously this is a 30 second situation

  • KonnerLav Konner Lavoie (@KonnerLav) reported

    @itweakios Does the global version support Telus yet? I bought it back on iOS 13 and would love to use it again on iOS 14