Telus outages and service status in Matheson, Ontario

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matheson, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Canadian Sledge Hammer (@RealityoftheSit) reported 51 seconds ago

  @MelissaLMRogers @TELUSsupport first of all the $25 is USD, and you can find plenty of very cheap cellphone plans in Canada. You want to finance an expensive device through your plan and that is why you pay over $100. Telus is known to NOT be a budget provider - they have Koodo and Public Mobile you idiot

• 
  HoggHead (@HoggHead2375) reported 52 seconds ago

  @TELUS No. Nobody know nothing. You want to see what I’m talking about You try having a few services. And then You call in for support as a regular customer. And see how well Telus is The whole brand is in shambles. Hard.

• 
  Jessica ⚕ (@La_PsyChiq) reported 13 minutes ago

  @nestapendragon @Rogers Don't look at me...I get 𝘮𝘺 terrible customer service from @TELUS

• 
  Anne (@anelame) reported 13 minutes ago

  @RogersHelps Shaw legacy client. Need a technician to assess and repair broken phone line. Chat booted me out after 3h wait saying as Shaw customer they couldn’t help (even though I access through Shaw link). poor experience and paying for a broken service now. Telus may be best

• 
  Shareaware Canada (@ShareawareCdn) reported 15 minutes ago

  @drannamedical @grok @TELUS Can you do a post on this? The roll of the companies. The UBC involvement and the issues with the drug companies and the prescriptions. Please, try and explain it so everyone can understand and send it to the MLAs and heads of Heath, we have 70 VPs to address.

• 
  Uncle Hack (@UnkleHack69) reported 17 minutes ago

  The time to strike Canadian oligarchs like Telus and Rogers is now AMERICA!! All you’d have to offer is a $60 unlimited data within North America and you’d wipe Rogers and Telus off the map. Thus opening up the internet scheme they run. I don’t even care if the coverage is that great, I can’t even get 5g service on the plains of Sask with @Rogers dog **** service. INVADE THE INTERNET AND CELL MARKET @Verizon IN CANADA YOULL HAVE AN OVER NIGHT CUSTOMER

• 
  🇨🇦James🇨🇦 (@beardincanada) reported 18 minutes ago

  @jadelilyli @TELUS Yes they call all the time. Never leave a voicemail. As a service they offer they should know how to use it. So annoying. It’s starting to become harassment and I’m sure we all know that’s against the law. DO BETTER TELUS!!!

• 
  Marqee (@Marquis86069666) reported 24 minutes ago

  @R21289Jeff GOD bless those people. We need all our nature. I know every ft of the roads. I spent 30years building Telus Cell sites. PG was small on first sites all microwave now on fiber. In 800kms in the worst conditins I never hit ananimal thak god.

• 
  ElizabethR (@ElizabethRBess) reported 25 minutes ago

  @perfectrose2011 I’ve been on hold for 90 minutes. I’m very tired so I don’t know how much longer I’ll last. Yes, both Rogers and Telus have appalling customer service. It’s a pathetic situation. 😔😡

• 
  🛡️ SPHERICAL SHIELD (@sphericalshield) reported 26 minutes ago

  Rogers could never get married because who would show up for the reception? Nobody. Exactly. That is why I am with @TELUS