Telus

Telus Outage Report in Matheson, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Matheson, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Matheson, Ontario 11/17/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MathStudio_Usha Usha (@MathStudio_Usha) reported

    Talking to Telus brings about migraines. I keep thinking about how small Telus has made me feel through this whole process because I threw a box away and it reminds of how teachers withhold pencils from students and make them feel bad for losing things. DON'T do it.

  • Largentselbow Alex Onofrio (@Largentselbow) reported

    @justBlakePrice @JavyMaltes @tmartvancouver Not sure if it would matter which provider your with, but mine When i've recorded an event at night, I've purposely left it on a movie channel so as to avoid exactly that. No issues so far. With Telus.

  • TheKatsMeow18 Kat (@TheKatsMeow18) reported

    Very happy with the superior show stopping service I received from @telussupport . They made a mistake but Fred from Telus worked with me to resolve it. Everyone makes mistakes , but companies who truly care work to correct it . Fred came through in leaps and bounds. #telus

  • stackshun Giantconch (@stackshun) reported

    **** Telus. Seriously, the year is 2021. The amount of streaming services availablde and you asshats are not upgading everyone who uses your internet to unlimited data?

  • FantasyDadSport FantasySportsDad (@FantasyDadSport) reported

    @TELUS Absolutely the worst internet out there. At times of the day, dial up would be faster. Dealing with customer service is also a damn nightmare. Never any help or answers

  • stackshun Giantconch (@stackshun) reported

    Telus is a god damned joke of a company that cant even fix their own website.

  • parksie246 Ross Parks (@parksie246) reported

    Ok @TELUS twice in less than a month your TV service has let me down. Come on you’re better than this, 3rd strike and you’ll be out and @ShawTVNational will be back in. #GetWithIt

  • iamtaylorjess Taylor Doll (@iamtaylorjess) reported

    This narrow-minded decision will not just cost @TELUS a potential internet customer, it'll likely also cost them a lifelong mobility customer when my contract is up in Jan. (4/x)

  • essdee22 Ess Dee (@essdee22) reported

    Any internet outage by @telus in #Surrey location near 132st and 84th ave @TELUSsupport ???

  • stackshun Giantconch (@stackshun) reported

    And no "Telus Customer Support" I am not going to stay on this bullshit back and forth through Twitter messaging with four different people. Fix your ******* website.