Telus Outage Report in McLennan, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in McLennan, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in McLennan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Telus
Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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**** Cartier
(@JockCartier) reported
@mig14 I'm with Public Mobile (Telus' no frills brand). You can get 3GB for $35 or 10GB for $50, but it's throttled (which unless you're watching HD video, isn't really an issue). I don't use much data, so only get 1GB for $25, and after the discounts it's only $20/mo
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Rich Reist
(@rich1299) reported
Scott, the former Telus exec/lobbyist, as chair of the CRTC said he had a "personal preference" for facilities based telecos like big 3 as opposed to service based ones like the smaller telecos competing w/ the big 3 It makes CRTC's reversal in big 3's favour stink even worse
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Walter Sobchak
(@ThisIsTheTaxman) reported
@StephenPunwasi *cough* taxpayer funded *cough* ...so long as the CPPIB has a big chunk of Bell/Rogers/Telus you will never see meaningful pressure in favor of Canadian consumers.
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Barry Reid
(@bazwear) reported
from
Wood Buffalo, Alberta
@TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks
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Lynda #EverChildMatters❤ #CanadianGovernmentSucks
(@shoppingblonde) reported
@DisabledVancity @theJagmeetSingh @TELUS Dial up speeds is what you get with their $10/month for low income families, it's a joke The Big 3 Teleco's could provide a better service to us who live below the Poverty Line
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Dean O
(@DeanO403) reported
Highly disappointed in both @TELUS & @ShawInfo as both haven’t had any reliable technicians to come address the internet issues-after what will be 8 days of no service. 👎 👎
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{{Andraos Al-Sulh}}
(@AndrewV691) reported
Hey @telus @TELUSsupport when I can not distinguish between your telemarketing calls and scam calls you are not doing it right. I no longer hang up when you call, I just put the phone face down on a table.
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Zach Patt
(@pattzachhabitat) reported
@edmontonjournal @TELUS So not @TELUS internet then. Because it is the worst internet you can have.
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{{Andraos Al-Sulh}}
(@AndrewV691) reported
I never listened to a word she said. Furthermore, all emails from Telus go directly to dev/null "How would you rate the performance of Xxxxxxxxx, the TELUS call centre representative who assisted you?"
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Anthony Lee
(@justanthonylee) reported
@BruceHalperin @asmallteapot Ya it is if you use a large provider like Telus or a contract plan, I have over 1Gbps home service and I pay only $25 for unlimited everything and 25GB+ mobile data with Shaw for my phone, and with all the hotspots and every router being a hotspot for all mobile users it's FAST.