Telus

Telus Outage Report in McLennan, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in McLennan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in McLennan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in McLennan, Alberta 12/16/2025 00:40

December 16: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MoeChauvin Fermes Chauvin Farms Ltd.🇨🇦 (@MoeChauvin) reported

    @woody_VA My experience, Had Roger’s in the past. Always dropped calls and connection issues…switched to Telus and much better service with 0 dropped calls

  • rajshar25 Rajesh Sharma (@rajshar25) reported

    @TELUSsupport Update - Telus Twitter support promises me a callback 48 business hours - practically after new year after taking into account holidays. Called customer service again which accepted mistake and said internet will be restored but did nothing. It's a complete shitshow @Tonygeheran

  • sharkfists Max Loy 🦈✊ (@sharkfists) reported

    all fixed now. shoutouts to Telus customer service for being quick, pleasant, and proactive

  • hansbairdo HANSBAIRDO (@hansbairdo) reported

    @TELUS No Santa Tracker this year on Optik? Pretty huge fail to whoever dropped this from your platform for those that pulled it up every year for their kids. @TELUSsupport

  • yelgabs Yel 🚩🚩🚩 (@yelgabs) reported

    @jbeda @CenturyLink Main reason I had to switch back to cable internet. When I had fiber issues it takes Telus a few days to send a tech. when the tech sees it’s related to the actual wire, they schedule a specialist. This takes two weeks every time. Not good for WFH life.

  • sadthrhotmailc1 #Çözmek (@sadthrhotmailc1) reported

    Just got a shocking service from @TELUS on my 3rd month with them as a customer. I raised an urgent and important issue thru call back (#18665582273) waited and explained, after 45 minutes, 25 sec the Finance Rep hung up my call without a solution. #poorcustomerservice

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Kudos to @TELUSsupport for fixing my telephone lines but my alarm still doesn't work. Technician said to call @ADT .... which is also @TELUS

  • PetkerFarm Dan Petker (@PetkerFarm) reported

    @woody_VA Rogers/Bell/Telus are all too spendy. Fido/Virgin/Koodo are where you should be shopping your service plans (even tho owned by the Big3): cheaper, for the same ****. We've gone from Bell to Virgin to Rogers and now on Fido. They all have ****** coverage spots.

  • stephjgentile Stephanie Gentile (@stephjgentile) reported

    @TELUSsupport Sorry we could not retrieve your Telus tv service information, please try again later

  • ShawnLo Shawn Logan (@ShawnLo) reported

    Dear @telus please stop your nightly robocalls, if I am looking for a service I will contact you. It’s 2021, I am going to research and make an informed decision. I will never buy a service on the fly from a company cold calling me, for my home services. #annoyed