Telus

Telus Outage Report in McLennan, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in McLennan, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in McLennan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in McLennan, Alberta 02/09/2026 12:30

February 09: Problems at Telus

Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AwesomeCakester AwesomeCakester (@AwesomeCakester) reported

    I swear, if I knew how difficult it epuld be to return this smart home crap to @TELUS I'd never had taken up the free trial. Been trying to get a hold on anyone to help game get a return label and make sure I don't get billed for something I'm not even using for a few days now.

  • StuckinSimpson Brenda Moreau (@StuckinSimpson) reported

    @TELUS @TELUSsupport is there a issue NW Edmonton (Elmwood)? We had issues for 3 days. Now can't log in to WORK!!!! No updates on website or app.

  • OCTranspoLive OC Transpo Live (@OCTranspoLive) reported

    ONGOING: Debit/Credit payments and video chat function are unavailable at some ticket machines due to a Telus internet outage. Credit/debit and video chat function at ticket machines at Line 1 stations is available. 1/2

  • Phatalz Nathan Partridge (@Phatalz) reported

    @TELUS @TELUSsupport Why is your website and mobile app so bad? Getting literally anything to work on there is like smashing your face into the wall in hopes fix your teeth. It's almost 2023 and your site runs like dogshit.

  • kvsrkrishnan Sivarama Krishnan (@kvsrkrishnan) reported

    @TELUSsupport @TELUS I lost my workday because my request to transfer my service to a new address was not processed. No appointments are found in system despite requesting one for 12/1. This is really frustrating.

  • DavidASeidel David Seidel (@DavidASeidel) reported

    I have allowed the “up to 5 business days for claim processing”…twice over. When I try to contact anyone else at Telus they say that they can only sent a note to Property Damage dept but nothing else. Which again is unacceptable becuz it is damage you did to my property. #LAME

  • canning_bryan bryan canning (@canning_bryan) reported

    @TELUS on the phone for 70 mins waiting for a rep and I just hung up. It's just ridiculous that people have to wait this long to speak to someone at this company. You just lost a sale not that you care. **** I can't stand you

  • QuirkyBribri BriBri (@QuirkyBribri) reported from Kamloops, British Columbia

    @telusmobility having your sales person tell me to **** myself at the end of our short call for being a part of the EPP was not what I was expecting today. 🤷 - customer service for the win I guess. @TELUS @TELUSsupport ...

  • Gssaini11Guri guri (@Gssaini11Guri) reported

    @TELUS i tried to get the new phone over my existing line and called the call centre. The disconnect the call over the hold and moreover the offers given are not good enough in comparison to rogers. Hope i will get some help here.

  • tinabot3 daphne143 (@tinabot3) reported

    Choked that @telus is charging a 1.5% fee for using credit cards to pay our bills. We already pay over double what our American/Australian counterparts pay for the same plans. I have been a customer for over 10 years. Something is wrong here.