Telus

Telus Outage Report in Mercier, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mercier, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mercier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mercier, Montérégie, Québec 01/27/2026 15:35

January 27: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Mercier, Montérégie, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mercier, Québec

Latest outage, problems and issue reports in Mercier and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • Marcus1967 🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Québec

    @my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bcoversight BC Oversight (@bcoversight) reported

    @TELUSsupport What support? Maybe Telus should hire more agents so you can actually provide support as what you're supplying now is garbage service.

  • Vella_Raye raise our eye view 🌏 (@Vella_Raye) reported

    If you know someone that has a dispute with any canadian bill, rogers, telus, bell, utilities, credit card, refer them to me. I'll help them for free. There is a dispute and resolution process, and they do not need to suffer it alone.

  • k_macd11 Kevin MacDonald CMA (@k_macd11) reported

    Hey @TELUSsupport @TELUS, I have been trying for weeks to add a sports package onto my PikTV but the server seems to be down all the time. How can I add sports to my TV?

  • MoiFriend4ever Als1977 (@MoiFriend4ever) reported

    @jacktodd46 My God Jack.Terrible young men. Tim Hortons, Nike, Telus and Esso the Federal Government should drop @HockeyCanada @NHL the league should bar all of them.

  • adilally3 Adi Lally (@adilally3) reported

    @TELUSsupport Man Telus Copper Service suck how come it took 9 Years for fibre to be available soon and putting a fibre box in front of my house 🥲

  • Bell_Support Bell Support (@Bell_Support) reported

    @Rae8465 Good morning. If you are still having issues connecting with Telus customers at this time, we would ask that you reach out to tech support via customer care at *611. Thank you. — KB

  • Vella_Raye raise our eye view 🌏 (@Vella_Raye) reported

    If you know someone that has a dispute with any canadian bill, rogers, telus, bell, utilities, credit card, refer them to me. I give a free consult. There is a dispute and resolution process, and they do not need to suffer it alone.

  • ChrisVi1234 Chris Vickery (@ChrisVi1234) reported

    @Bell bell outage Southern Ontario and Eastern Ontario: disconnected TV & Internet & Phone landline. Maintenance repair problem. Rogers, Telus, Cogeco, Shaw, Shawdirect, Freedom, Bell Aliant, Xplornet, Fido, Eadtlink, Teksavvy all outage..

  • XynnMaster XynnMaster (@XynnMaster) reported

    @TELUS i literally cant play games with my friends or make videos bc the internet is too slow, im not joking, no games will connect to servers @TELUSsupport

  • taj1994 Tyler Johnson (@taj1994) reported

    @TELUS @TELUSsupport Are there any issues currently with the network the Smart Hub uses? I normally get 50+ Mbps, but at the moment, I'm only getting 4-5