Telus

Telus Outage Report in Mercier, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mercier, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mercier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mercier, Montérégie, Québec 02/27/2026 13:10

February 27: Problems at Telus

Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Mercier, Montérégie, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mercier, Québec

Latest outage, problems and issue reports in Mercier and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SCLafond Stephanie Lafond (@SCLafond) reported

    @TELUS Ah Telus! What is wrong with your call-center for your corporate accounts? I spent one hour on hold last night I am now onto one hour and 15 minutes today! Do you know what customer service is??? Completely disgusting. Corporate accounts need help on the weekend too!

  • spikestabber bren (Bear) 🐻🍁 (@spikestabber) reported

    @DrJacobsRad Bell & Telus are only two different entities in corporate name only, they share their network at the hip also. Just a ruse to make it still appear that competition exists in Canada.

  • baileyja69 🇨🇦 Jay Bailey 🇨🇦 (@baileyja69) reported

    @DesjardinsINS worst company on the planet. Will not fix our issue. Spouse not covered call them and say that I am. Go for new prescription same **** And yes ran through @TELUS so **** your hat

  • WendyMa31796770 Wendy Mann (@WendyMa31796770) reported

    I have a profile but having issues with new iPhone getting it connected to it. Telus also made big switch to Gmail which seems to have made some things more problematic for me???

  • DaveWicks9 Dave Wicks (@DaveWicks9) reported

    @elks @TELUS Upside down Elks spells Esks

  • 0x86DD_ Heber Nunes (@0x86DD_) reported

    @TELUS you are double charging my account for the last 2 months. I’ve spent over 3 hours on chat and phone trying to resolve the issue. Your loyalty team didn’t call me back and even worse they dropped my call. Been a loyal customer for over 4 years! @TELUSsupport #telussucks

  • PorkRankings Toddy Footsball 🐷🏈 (@PorkRankings) reported

    @elks @TELUS ... when in actuality it was James who was completely upside-down.

  • soundshadow87 Matthew Campbell (@soundshadow87) reported

    I also have this Easy Roam thing from Telus, but $9 a day can go **** it's self right back to where it came from. I've heard of people buying pre-paid sim cards, how would a Canadian go about doing this?

  • insulatoress insulatoress (@insulatoress) reported

    @elks @TELUS POV: WILDER "FOUND IT GUYS! FRANCHISE MANAGEMENT AND CUSTOMER SERVICE HAS BEEN LOCATED!"

  • h3rzeleid Carley (@h3rzeleid) reported

    @TELUS how do I file a complaint about the absurd customer service I have just received? Specifically, my online order being outright cancelled, without me being contacted first, because there was a technical glitch capturing my card information at the time of payment??