Telus

Telus Outage Report in Mercier, Montérégie, Québec

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mercier, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mercier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mercier, Montérégie, Québec 12/21/2025 15:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Mercier, Montérégie, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mercier, Québec

Latest outage, problems and issue reports in Mercier and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianHerlihy9 Brian Herlihy (@BrianHerlihy9) reported

    @LanceStorm @TELUS @TELUSsupport Bad booking.

  • amylei_2012 amy congdon (@amylei_2012) reported

    @TELUSsupport my Telus tv+ app isn’t working properly. It won’t progress past the purple screen. Is there anyone else having this issue?

  • TomStDenis2 Tom St Denis 🇺🇦 (@TomStDenis2) reported

    @BanFoolish Oh we always do BYOD. Usually something stupid triggers us to be annoyed enough to say "you know what you don't want our business bad enough." Next up is Telus then Bell again for cellular. For ISP I guess it's Rogers then Bell Fibre.

  • JTMack1969 J Mack (@JTMack1969) reported

    @LanceStorm @TELUS @TELUSsupport I will NEVER do business with Telus again! They have ZERO business ethics! Want a decent alternative?? Check out Teksavvy! Seriously...

  • dk_denys Denys DK (@dk_denys) reported

    @FriendlyFuture Telus has recently withdrew $430 from our account for about 300Mb of data out of plan. So disappointed, as Telus committed to help arriving Ukrainians, but now took all our money, even though we are those Ukrainians with 2 little kids fleeing the war in Ukraine

  • DanH0024 Dan Huras (@DanH0024) reported

    @GG37374104 I had a similar incident with a "Telus" rep. They used what appeared to be a Telus support #. I miss the old days when we got badly written emails from far away royalty wanting to send us money.

  • Canadian_Hoser Nlaka'pamux Hoser (@Canadian_Hoser) reported

    @apihtawikosisan @TELUS Telus is terrible at customer service. I had a person on the phone tell me to pay my bill. The bill in question was 3 months of service to a community that was 90% destroyed by wildfire, and the house and smart hub destroyed as well.

  • heyandweaa Andrea ૐ (@heyandweaa) reported

    @TELUS Horrible customer service. I have tried calling 7 times now. The hold time is over 2hrs and the line cuts/hangs up at 2hrs. I’ve emailed 3 times. I can’t get through to anyone. I’ll never recommend this company to anyone. To ROGERS I go.

  • MJCSwayze Mike Campbell (@MJCSwayze) reported

    @reidbtwnsheets @ShawInfo Shaw & Telus the biggest crooks.. like just let me cancel what are these hidden fees

  • kinging100 whatiicanink (@kinging100) reported

    @TELUS YOUR ******* SERVICE IS TRASH YOUR SUPPORT TEAM IS TRASH I HONESTLY HAVE NO IDEA HOW YOUR ****** COMPANY GETS CUSTOMERS. THIS MUST BE THE WORSE SERVICE PROVIDER CANADA HAS EVER HAD. #SELLTHECOMPANY