Telus outages and service status in Mercier, Quebec

Problems in the last 24 hours in Mercier, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mercier, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Top Dawg (@TopDawgxy) reported 8 minutes ago

  @araghougassian Yea because their data is ******* horrid, just use Telus or ur not gonna get 5G/LTE anywhere especially with Freedom

• 
  ALPHA MALE! (@dingoboy70) reported 12 minutes ago

  Telus come get your equipment. This entire worst customer service experience has been going on now for a week. They cancelled our service when they were told not to? they had us on hold for over 2 hours & now this. This is the problem when a company has a monopoly

• 
  Uptimus (@UptimusApp) reported 14 minutes ago

  Aug 10 at 14:35 UTC: The Telus website incident has returned to recovery monitoring. Uptimus signals show reports have stabilized, and we are now verifying system performance.

• 
  theredlion (@thered_lataleph) reported 16 minutes ago

  @TELUS Don't get involved with this company. They are the worst for customer service. They have apps that don't work and if you ask for a paper bill you get zero information on it. Then you try to leave them and they harass you and charge you hundreds of dollars. Think illegal

• 
  Steph's Coping Strategies (@Strigah_steph) reported 17 minutes ago

  @Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil

• 
  Lucas (@leaf_4) reported 17 minutes ago

  @not_sforys92 I do feel like we're being gaslit about services getting better, definitely feels worse. Up at the cottage on Telus or Rogers we used to get by, now it's the worst it's ever been. New cell tower should be active at the end of the month supposedly. We got starlink now tho

• 
  Marv Brown (@grizbro) reported 18 minutes ago

  Telus responded. I got a call from a tech within 2 hours. He has set up an appt with a service person to come tomorrow morning. He says my modem is a couple Generations old. Fingers crossed this fixes the problem. Thank you Joe from Telus Power of internet.

• 
  DTTD (@king_DTTD) reported 18 minutes ago

  @0xdamani hello, please i need help with telus

• 
  Bryan Clarke (@CoastalClarkey) reported 19 minutes ago

  Haven’t had a family doctor for over five years now. 🇨🇦 Try to sign up with some online company called Maple: sure no problem, take all my info….then they hit you with “join for $85 / mth.” Try sign up with Telus MyHealth: sure no problem, take all your info…no appointments available. Checked three months out. Canadian health care is so bad. Our BC government runs >$10B deficit, yet outcomes are simply terrible. Luckily, I live near Washington USA. Maybe I’ll just get a doctor down there to finally see how expensive it really is (or is not).

• 
  Angie (@AngieM16) reported 19 minutes ago

  @JustMeJamie64 @Rogers Telus union isn't even allowed to say out loud the number of employees they still have in Canada, it's lower each contract negotiation even though number of errors by offshore reps is significantly higher