Telus

Telus Outage Report in Mercier, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mercier, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mercier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mercier, Montérégie, Québec 03/14/2026 11:25

March 14: Problems at Telus

Telus is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Mercier, Montérégie, Québec

The most recent Telus outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal E-mail
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mercier, Québec

Latest outage, problems and issue reports in Mercier and nearby locations:

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SpaceMutiny Laharl (@SpaceMutiny) reported

    Hell a few months ago even at my moms was considering ditching Shaw for Telus but stayed with them because Telus's TV packages are annoying as **** to figure out and you also would need to buy an internet package first because Telus's TV offerings is IPTV on steroids.

  • mediarz mediar (@mediarz) reported

    @geekgurlBC @TELUS @TELUSsupport Yep and the internet is still down...

  • InmateNN7687 Harold Twatsbush (@InmateNN7687) reported

    @pelchat_gerald @TELUSsupport @kpac_15 Any resolution on the TELUS issue, Kev?

  • daringibson1 Darin Gibson (@daringibson1) reported

    @Shawhelp @TELUS @ShawInfo Shaw Help- I am sure that has been helpful for many people. The reality is that so many more people cannot afford your promotion. I see it daily. Forced to choose between food and rent. Nothing left for wifi... Could you do more?

  • Sahamchi Sahamchi (@Sahamchi) reported

    @TELUS *worst

  • lyteforce Chris Golden (@lyteforce) reported

    I'm seriously at a loss with @TELUS. The only thing that I can see they've followed through on is @TELUSsupport asking for an escalation follow-up. Yet the person who called me this morning just told me only one person in the company can help me and they are off today. 1/2

  • khat_iii Phase III Denizen 👁️ (@khat_iii) reported

    @tooronlists Working at the Telus call centre. ******* awful

  • AnnaGreenwoodL1 Anna Greenwood-Lee (@AnnaGreenwoodL1) reported

    @daringibson1 @TELUS @ShawInfo If they could extend the $10 internet to everyone who qualifies for the city's fair entry program that would help

  • AmberLaiird Ambizyy (@AmberLaiird) reported

    Staying on hold with Telus is a real pain, makes me want to have a drink of milk and ****@my self all day...

  • JohannRealtor Johann Aceron-McLean ✨ (@JohannRealtor) reported

    Thankful to @TELUS and their sales team for providing a great mobility plan and service. Beyond disappointed by the "customer service" and connectivity at @Fidomobile. Easily the worst I've dealt with.