Telus Outage Report in Mercier, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mercier, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mercier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Mercier, Montérégie, Québec
The most recent Telus outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mercier, Québec
Latest outage, problems and issue reports in Mercier and nearby locations:
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brenda Scott 🇨🇦
(@BrendaScottBC) reported
@pattibacchus @TELUS @TELUSsupport I have been with Shaw for 19 years and never had any problems.
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Jeff Jones
(@JeffJones_ca) reported
@pattibacchus @TELUS @TELUSsupport I have had good service through Shaw.
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C
(@moneyman11_c) reported
@TELUSsupport O keep getting text and calls for a Telus callback but I never requested this. Is this a scam that you are aware of??
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Champ Antoine 🇺🇦
(@ChampAntoine) reported
@pattibacchus @TELUS @TELUSsupport Shaw is AWFUL. Terrible customer service, choppy internet and unwilling to give a fair deal after 10+ years of usage.
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The White Hatter
(@whitehatterteam) reported
@pattibacchus @TELUS @TELUSsupport For doing what we do specific to live broadcast streaming Telus is our #1 choice; we have never had an issue and the customer care has been great. We also use Shaw for our regular internet or as a backup if Telus goes down for whatever reason.
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feels like Groundhog Day
(@sliver9754) reported
from
North Vancouver, British Columbia
@TELUSsupport @pattibacchus Telus is brutal! They convinced us that their service was better so we went to them after many happy years with Shaw, then instantly had issues they wouldn’t resolve and now we are stuck with them unless we pay 3 years of penalties! Counting the months to go back to @support_shaw
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Vi
(@holyawkwardness) reported
@pattibacchus @TELUS @TELUSsupport I'm with Shaw, but actually was considering switching to Telus. The Shaw customer support is fantastic (5 stars), but internet frequently slows down, and is pricey. Had been hoping telus fibre would be better... If my building had Novus I'd go with them. Only heard good things
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Tom Beshoff
(@TomBeshoff) reported
@TELUSsupport Having an issue with the My Telus app. It seems to get stuck on the Introduction to EverSafe page and I can’t get out of it. Have tried reloading the app and it doesn’t work.
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Debzzz
(@debzer01) reported
@pattibacchus @TELUS @TELUSsupport Shaw all the way! They have their usual issues too but can’t beat the Customer Service👍
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Patti Bacchus
(@pattibacchus) reported
BC folks - who do you use for home internet? I’ve been a long-time @TELUS customer but I just can’t with their “service” anymore. Looking for other options. Do you have a recommendation for a provider who doesn’t treat you like garbage? @TELUSsupport