Telus

Telus Outage Report in Monarch, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Monarch, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Monarch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Monarch, Alberta 02/09/2026 20:15

February 09: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mose | mose | (@mose) reported

    Heat. Second heatwave here (Vic) not as bad (Yet) as the last one. New @TELUS router out of sun on a table - a fan blowing on it! Speeds now down to 6mbs (was 89mbs). Old house, no air - probably cook dinner on my desk let alone router or laptop!!!! Drinking heavily(er) now.

  • ABDr_Cmrbdties AB doc (@ABDr_Cmrbdties) reported

    Telus Babylon report: "Our impression was: unable to concentrate Out advice to the patient: You are advised to discuss this issue with your physician or their temporary replacement if they are currently unavailable. " Ta-ta-ta-taaaa

  • KatyNewf KatyNewf (@KatyNewf) reported

    On hold with @TELUS for almost an hour. 😡 Why do communication companies have the worst customer service?

  • Pierpoint20 Pierpoint (@Pierpoint20) reported

    @TELUS This can’t be true. I’m in Ontario and the past week+ our calls are all dropping constantly and our data isn’t working despite it being the beginning of our billing period. We call, you say there aren’t any issues, yet EVERYONE I know w/Telus is having issues

  • prosportsfan Alan (@prosportsfan) reported

    I pay $135/mo for my internet. My XB6 modem is defective (it's louder than my PC under load). I offered to pay to upgrade the modem, only to be told I had to sign to a 2-yr contract to do so. What a joke. This is why people are going to Telus. Terrible. @ShawInfo @Shawhelp

  • KatsKlein Kats Klein is full vaxxed (@KatsKlein) reported

    @TELUSsupport Finally got a sorted thanks - but it was an unpleasant experience and way too much work on my part to get Telus billing to fix their own error. #disappointed

  • Quea_Ali Ali Quea (@Quea_Ali) reported

    @bruce_mcgonigal @KatyNewf @TELUS Pretty much that, they know you need them so they can absolutely treat you like ****, since in some areas they are the only option you have.

  • MyTwistedMind89 TwistedMindofElks🚫🍍🍕 (@MyTwistedMind89) reported

    @roeteddy Yeah my whole family has been with Telus for decades, they haven't had problems. I went with Rogers first, then Bell, nothing but problems.

  • itsDoubleDime DoubleDime #BLM (@itsDoubleDime) reported

    Ayy @ShawInfo, @TELUSsupport @TELUS is a complete disaster and hasn’t been able to fix any of my issues, what deals you got 👀

  • paul_48n Paul of Waratah 2298 ...now over Big Pond 48N/123W (@paul_48n) reported

    Same story today. On top of the erratic service by the router - it is NOISY. I can hear it from 12 feet away ...a continuous hum/buzz. Cheap, lousy quality for a rip off $234.15 a month. Pity, because BlueCurve does have a good record/save feature #Shaw Do you hear me @Telus