Telus

Telus Outage Report in Monarch, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Monarch, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Monarch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Monarch, Alberta 12/28/2025 02:15

December 28: Problems at Telus

Telus is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • coldplay_oilers x - Coldplay_Oilers (@coldplay_oilers) reported

    @IAmByks Telus Health is garbage

  • queerthoughts Rick Barnes (@queerthoughts) reported

    @SamuelShepher15 This pushes decisions down the road, delaying any real change for at least 2 to 3 years. In the interim, Roger's, Bell and Telus will continue to rack up record profits. And Canadians will continue to have the World's most expensive internet and cellphone bills.

  • kd_d55 kay (@kd_d55) reported

    @AmyBeeman @TELUS @TELUSsupport TELUS sucks- they r a money grabbing monster

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS And the guy at the Telus store at hillside mall said that you’ve had a tower down for a month and there’s many people who are having the same issues as me and we have heard not from you. When will this issue be fixed.

  • JenThoss Jennifer Thoss (@JenThoss) reported

    @TELUSsupport why can you not cancel the accounts that are no longer viable? also, most these people do not have Internet at home because there is no Telus😳🙄 and many are elders without Twitter

  • BlackBeard20096 Dan Perrins (@BlackBeard20096) reported

    @CRTCeng @TELUS @CCTS_CPRST It is. My payment history shows I pay every month on or about the first, because of odsp. Telus knows this and despite understanding the situation routinely cuts service just before I can pay. They then charge to rehook me up. It's a profit scam outright. #canpoli #onpoli

  • shanestweetsyo Sha Ne (@shanestweetsyo) reported

    @Shawhelp I miss you and I should never have cheated on you with @TELUSsupport also I am typing this on my phone because my TELUS internet is down….again.

  • chrisinver3 Ninachrisinverarity (@chrisinver3) reported

    @fins0905 On Sprint and my Telus, I clicked on an ad to close it &Mobiversity automatically chrgd my phone co. Telus 14.99 subscription for a service I NEVER USED! Telus cannot refund me ! there are hundreds of complaints for Mobiversity on BBB. Did you get your $refunded? This is a scam!

  • stuartlosaltos Stuart Parker (@stuartlosaltos) reported

    @jjhorgan Maybe comply with the ******* Canada Health Act and stop letting Telus charge user fees. Maybe going to the table in good faith might help.

  • tswain555 Tony Swain (@tswain555) reported

    @swapnakpanda Here is the problem. 1 user still either needs a class A address or to set up the DMZ on their router if allowed. Telus doesn't let you do this for example. DHCP which is the average Joe user line doesn't cut it. Further I think using blockchain for P2P will be asinine and slow.