Telus outages and service status in Monarch, Alberta

Problems in the last 24 hours in Monarch, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Monarch, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shelley Machon (@shelleymachon) reported 5 minutes ago

  Telus Internet has no customer support. On hold for over 2 hours. Placed a callback and it disconnected. Time to go to Starlink

• 
  Ray Gaur (@raygaurca) reported 13 minutes ago

  We signed up for a three year contract to replace our month-to-month internet service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport

• 
  Big Zenon (@BigZen25) reported 13 minutes ago

  @Techk_e4ma Can u help me about in Telus

• 
  Drew Rickard (@DrewRickard2) reported 14 minutes ago

  @AlanErrington Yes same problem via Telus TV, must be a Global issue??

• 
  Spherical Shield (@sphericalshield) reported 15 minutes ago

  The only issue I had with @TELUS being with them for just under two months, was that their computer agent was responding incorrectly and it took me a long time to get to a human. The humans were great. I was not on earbuds. I was talking directly into my phone. It was not me.

• 
  TELUS Support (@TELUSsupport) reported 15 minutes ago

  @VincentDynamo You can utilize the online team member chat service via your parents TELUS app. If the agent is not able to perform the transfer from post paid to pre paid via the online chat they will arrange for a team member to call you directly.

• 
  Idiom (@idiom_bytes) reported 17 minutes ago

  Canada's privacy regulator cannot fine anyone for cyber attacks, data leaks, and systemic security negligence. ----------------------- The OPC found Loblaw was faking data deletion. They continue to keep your purchase history, IP addresses, and browsing data after you asked them to delete your account. Five days later, Loblaw disclosed a data breach. The penalty? A letter asking them to do better within 12 months. ----------------------- Telus Digital lost 1 petabyte of data. CIRO - the body that regulates your investment dealer, exposed 750,000 investors' SINs. PowerSchool exposed 2.77 million children's records. The hacker was a 19-year-old with stolen credentials. Total federal fines issued across all four breaches: $0. ----------------------- Bill C-27 would have introduced fines up to 3% of global revenue. It died in January 2025. No replacement has been tabled. ----------------------- If you're a lawyer in Canada who thinks this is broken, I'm building something. Follow along.

• 
  Shell Shock 420 (@Drkronic) reported 19 minutes ago

  Hey @TELUS maybe get some support staff and customer service instead of calling me every time I’m one day late stop being ***** and help the customer

• 
  Henry (@LordOfAlts) reported 22 minutes ago

  @BiqMillar Good tip never realized TELUS and Clickworker were options for consistent work

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 23 minutes ago

  @TELUSsupport When I try it tells me to add directly from the channel. Its ok tho. I've has such issues with telus this past week so im going to look for another provider thank you