Telus

Telus Outage Report in Mont-Saint-Hilaire, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mont-Saint-Hilaire, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mont-Saint-Hilaire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mont-Saint-Hilaire, Montérégie, Québec 03/28/2026 21:25

March 28: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sharabier Shara (@sharabier) reported

    I bought Syd an Apple Watch from @TELUS in October. It’s been a dumpster-fire of issues and I am STILL paying both with time and $$. Spent pretty near 15 hours on the phone with @TELUSsupport and still not resolved. Have been with @telus for nearly 22 years. What do I even do?

  • whynotannie Annette (@whynotannie) reported

    OK - So I purchased from ADT - who sold to Smart Home Security who sold to Telus, who sold my file to legacy systems and they still are unable to help me. Buyer beware - do not purchase anything from these companies. @TELUSsupport @TELUS

  • siiranss Sheilala (@siiranss) reported

    Really need to stop depending on technology cause this **** that Telus pulled was ridiculous

  • SKRollins alex hamilton (@SKRollins) reported

    So on paper even though you have to pay more money down for the phone, I can save like $1000 or more long term with Koodo over Telus and still don’t have to sign a contract. The only downside is you don’t get 5G, only 4G. Does that really matter if you barely call or text anyway

  • SteveI26827992 Steve I (@SteveI26827992) reported

    @TELUS - I’m fed up. Your “Smart” Hub continuously has an IP in BC, even tho I am in AB. Now, my Cell is doing the same. Fix this. You get $435 from us every month, Im starting to cancel tmrw -

  • shannemarie Shanne Marie (@shannemarie) reported

    @WhiteLightKing @TELUS I wish I could get the same thing from @RogersHelps for my cell phone service!!

  • Martell96 Carlos Martell (@Martell96) reported

    @ataner @TELUS I had Telus fiber in my last apartment and it was terrible 😭 I should’ve learned my lesson

  • whynotannie Annette (@whynotannie) reported

    OK -let's see if you actually follow up on your commitment to me. I will keep everyone posted. So word is by Dec 7 there should no longer be issues. I can't believe I even have to wait that long. @TELUSsupport @TELUS

  • Jamiegrl Jamie Melissa Renwick (Author) 🌐 (@Jamiegrl) reported

    Shaw (@Shawhelp) stinks. Canceled my TV services two weeks ago, yet was charged for the full month. Customer service was terrible about returning their old HD boxes. My building is too old for Telus high speed but as soon as we move, I'm dumping shaw internet and good riddance.

  • itsBubblyxd Bubbly (@itsBubblyxd) reported

    @Shawhelp yea its literally just shaw connection with the servers, I live on the west coast but my ping for east coast servers is better. friends using Telus don't have this problem and it's only a problem with my other shaw friends