Telus outages and service status in Mulgrave, Nova Scotia

Problems in the last 24 hours in Mulgrave, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mulgrave, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  Sir Pepito Bismol, Earl of Blackstool (@anbayanyay) reported 2 seconds ago

  @ElizaLilly19 @TELUS A Telus customer ****** assistant? Hrmmmm.

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  Mandy 🇨🇦 (@Mandy9421925313) reported 2 minutes ago

  @VoteCanadaCom This is why I refuse to go with Telus. After asking to be on the do not call list I still get constant calls and people at my door. If I want your service, I will come to you. Harrassment equals no business for you.

• 
  Parental Advisory (@Parental_OnX) reported 2 minutes ago

  Have missed 2 full days if work now waiting on @telus installation after moving. First day they weren't able to do anything because the tech was unable to fix a broken line. That got repaired and today the installer just didn't even bother to show up. As of Monday it will be 7 days (because I can get installers don't work weekends) with zero service and needing to use the public wifi in town just to communicate with anyone. This is entirely unacceptable. At least with other services I had the ability to hookup the damned modem and receivers myself, and not have to book off an entire day from work just to wait around for nothing at all. And no, I don't want to "DM" you Telus, it's kind of difficult when don't have any services at all. The LEAST your employees could do is keep their appointments, instead all I get is a text message at 5pm stating my "outside service has been completed". The outside service was done yesterday ffs. Likely because the actual linemen you have ARE competent. 16 hours of work and pay missed and zero compensation because customers time and livelihoods obviously don't matter.

• 
  TELUS (@TELUS) reported 2 minutes ago

  @bigmatt_f Hey Matt, looks like the TV signal's been lost. Sounds like this may be an ongoing thing? Usually this happens when there's an issue getting the signal to the TV box. That could be caused by anything in the line as far back as Telus, if you experience internet issues as well, or it could be something as simple as the cable, or wireless connection from the modem/boost to the box. If it's wireless , try rebooting modem/hub, boost, then tv box, and if it's wired, do the same thing but reboot any adapters that the cables might be hooked up to as well. Telus expert messaging in the app is your best bet for troubleshooting with a person the digital space, or you can give us a call and can help you with next steps. If something like this is Telus caused, we can definitely credit for the downtime.

• 
  Clayton (@phinx404) reported 4 minutes ago

  @stormymarie13 @TELUS Service is atrocious. Someone over seas. Can’t understand what you’re asking and just put you on hold then hang up on you. Better off getting a phone in USA with unlimited roaming

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  DividendBoomer (@BoomerDivvies) reported 4 minutes ago

  @TELUS $T.TO I hate your company. Truly. Been a business customer for decades just to be treated like ****. Dealing with an issue, a serious mistake on YOUR part, has been gruelling and terrible. The incompetence from your side is inexcusable. Your departments don’t talk to each other leading me to coordinate everything. Hopefully I’ll be able to file a complaint against you with regulators. And you also have a cell tower on our site for which you’re currently asking for a lease extension. That’s gonna cost you big time.

• 
  Dennis Van Raalte (@dvanraalte) reported 6 minutes ago

  @TELUS @TELUSsupport How do I sign a contract with you for you to go and increase my rates after 8 months? Someone better reach out and correct this. Brutal service. @TELUSBusiness

• 
  Cm (@leafsforever72) reported 11 minutes ago

  @OILanatude @Rogers @telusmobility Damn I was debating doing this switch Telus is absolute *** for service

• 
  Carey Bolam (@CareyBolam) reported 12 minutes ago

  @TELUS Are you sure? I got an "Improve your Telus Service ..." about the call I received asking me to rate the CSR's performance

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  Jason Boring (@JasonBoring99) reported 13 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills