Telus outages and service status in Nanton, Alberta

Problems in the last 24 hours in Nanton, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nanton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adamo (@adamo069) reported 2 minutes ago

  @TELUS all I want to do is cancel. Can’t do it in store. Call and wait 30 minute to be told it’s closed now. Can’t wait to never go back

• 
  Kini Surrco | Dividend data (@kinisurrco) reported 2 minutes ago

  Follow-up on last week's Canadian telecom thread. The algorithm just moved Telus from OPTIMAL to CAUTION 🟠 $T.TO : Quality 58 → 40. New CEO announced a 54.6% dividend cut + C$2.1B impairment. 8-year growth streak broken. The double-digit yield was real last week. Today it's a reset story. $BCE.TO : Still OPTIMAL. Quality 57, Opportunity 88. No change. Its 42% cut was last year. The market already priced it. Last week I said Quality was barely above 50 for both. That warning aged well. One week later, one crossed the line. This is exactly why I built the algorithm. A 55% cut doesn't happen in a vacuum, it follows years of declining EPS (-10% CAGR). The motor flagged the leadership vacuum and structural headwinds last week as concerns. Today they became the story. BCE at C$30 with P/FFO 4.3x still looks like the better risk/reward in Canadian telecom. But anyone saying this sector is simple right now isn't paying attention. 🇨🇦

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 3 minutes ago

  Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

• 
  JayUpNorth82 (@Jayupnorth1982) reported 3 minutes ago

  @BenRabidoux Telus also sucks nuts

• 
  Deep Green Sea (@polymictic) reported 3 minutes ago

  @Ayan604 @TELUS @TELUSsupport I will never answer a call from Telus and I'm a customer.

• 
  Marty (@FrancisMar86314) reported 6 minutes ago

  @kristelxo @TELUSsupport Good luck with Telus! I had my internet account paid and service terminated back in Apr and they sent a bill to collections that took me several calls to prove that I owed them nothing 🙄🤬

• 
  Tony (@intrepidudon) reported 6 minutes ago

  @PsudoMike Seems like a big bath. Telus just bought back Telus digital after spinning it out. New ceo taking a big write down so big bonuses and results later on. Lower expectations, outperform.

• 
  Trish Maisonville (@macidpm) reported 8 minutes ago

  They have a list of TELUS mobility clients. When they call me, they don't mention Rogers, only Telus and say "calling from telus, as a longtime customer we see that you ... " So these learning tools should be shared w those responsible for protecting my privacy at TELUS

• 
  K Gabeau (@KGabeau59) reported 10 minutes ago

  @mexicaninTO @TELUSsupport @telus we’ve spent 3 hours on the phone today, several hours the day before and more hours the day before that trying to get your customer service to honour the agreement made the first day. All they did was screw up all of our tv channels! Sick of this crap!

• 
  iPilot🅰️ (@OmniAeronautica) reported 13 minutes ago

  @bscholl $ASTS Blake Scholl Discovers AST’s Thesis, Then Forgets AST Exists Blake correctly identifies the hybrid terrestrial/satellite future, then skips enough due diligence to declare Starlink the “only good” satellite network while ignoring the company purpose-built for exactly that architecture. AST SpaceMobile has nearly 60 MNO relationships representing roughly 3 billion subscribers. AT&T and Verizon are strategic partners. Vodafone, Rakuten, Bell, TELUS and stc are partners. Vodafone, Orange, Telefónica and Deutsche Telekom, T-Mobile’s parent, are now conducting integration testing across Europe using ordinary smartphones and carrier spectrum. The fatal blow to Blake’s premise arrived three months before his post: AT&T, T-Mobile and Verizon announced a technology-neutral D2D venture explicitly intended to support multiple satellite providers, preserve existing agreements and increase competition. The carriers’ published strategy is the opposite of surrendering themselves to an exclusive Starlink bottleneck. The products are not equivalent either. T-Mobile still advises using Starlink outdoors with a clear view of the sky and warns that coverage may be unavailable inside buildings, aircraft and other obstructed locations. AST’s giant phased arrays are designed to provide carrier-integrated broadband, including voice, video, apps and “one wall in” connectivity. AST is carrier-neutral infrastructure that aligns with MNOs instead of trying to subordinate them. Blake identified the future, ignored one of its central companies, contradicted the carriers’ actual strategy, and typed “QED?” as if kissing Elon’s *** were a substitute for due diligence.