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Telus

Telus Outage Report in Napanee, Ontario

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pandabear610
    pandabear6 (@pandabear610) reported

    @withsylvie Are you doing a pharmacy or the Telus centre? It took about an hour wait for me! Not too bad at all. Hope u are having a great week.

  • SparelHQ
    Shayne K (@SparelHQ) reported

    @DonDubya200 Haha that is evil and hillarious. I figured it out today though - decided to ask more questions and as it turns out, people are entering in the wrong area code for a Telus service number!

  • Svetik604
    Lana (@Svetik604) reported

    @TELUS why is it so hard to process a move?? It took a week and multiple calls to now receive a bill that's higher?? I asked to cancel a service not add!!

  • Rahul18683920
    Rahul (@Rahul18683920) reported

    @LGIndia Dear customer RNP210429053503 is given to TELUS GLOBAL SOLUTIONS . Please provide better solution

  • XodaOW
    Xoda (@XodaOW) reported

    @TELUSsupport @TELUS Dog **** provider fix my **** idiots

  • GameTimeArt
    Art Middleton (@GameTimeArt) reported

    Do I even bother trying to reach a real person at @shawhelp any more? About fed up with the "service". Are there any good internet providers in #yeg not named Shaw or Telus?

  • hotcheri
    Aquarian Princess (@hotcheri) reported

    I couldn't even work today because the internet kept cutting out and if I'm even 1 day late paying my bill I get a late charge. No, I'm definitely gonna sue because if you make me lose my job due to your crappy service... @TELUS @TELUSsupport

  • HarmlessSnark
    Truth Hurts (@HarmlessSnark) reported

    @maxfawcett I have experience with all: Telus is leaps and bounds above the rest in customer service. They work hard to keep users satisfied. Bell slowly screws you by edging up your bill until you complain. Rogers makes it so hard to deal with you just give up.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    The #Telus reply to the #CRTC Dead Grandmother case is due today. They will be arguing how nothing in the telecom act applies to them as they discriminate against people in the 867 area code, block calls, harm people, and charge for services never rendered.

  • jamie_rennie
    Jamie Rennie (@jamie_rennie) reported

    @ctoverdrive The bill sure does smell of Rogers/Telus/Bell though... tackling an important issue and then throwing in a lot of industry nonsense they’ve been pushing for years