Telus

Telus Outage Report in Napanee, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 12/16/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • seanchiggins Sean Higgins (@seanchiggins) reported from Parksville, British Columbia

    Well, shortly after the Telus guy left my neighborhood, my service came back. Thank you @TELUS

  • ChChbz Chris (@ChChbz) reported

    @TELUSsupport Hi there , I have been waiting for my money for too long now . You guys are supposed to send me a cheque. I am no longer a customer at Telus but I have a credit of $30.41. I have emailed but no answer.

  • ChrisNarduzzi Chris Narduzzi 🐶 (@ChrisNarduzzi) reported

    Holy ****. Someone front @TELUS mobility just called my wife and when she was unavailable to talk they told her to **** off. She called the number back and the coward said he didn't call. This who you have working for you Telus?

  • Beast_Keeper Brent May (@Beast_Keeper) reported

    @theJagmeetSingh No sh*t Sherlock! You just cluing into that? Seems to me someone said that during election "Promise Week". Like normal, no one did anything. Mobile rates in Canada is one of the highest in the world, not just Telus, but the others are as bad.

  • ptsakani ptsakani (@ptsakani) reported

    @TELUS I wish to report a location where I always have bad network/mobile connection. It’s right in the middle of Toronto so this is bizarre.

  • seanchiggins Sean Higgins (@seanchiggins) reported

    @TELUSsupport and @TELUS I do not believe it is a coincidence that my Telus services go down and my new neighbor is getting set up with Telus services this morning. What sucks is that you said you can not even get a person to look at it until Saturday afternoon.

  • RZalischuk Robert Zalischuk (@RZalischuk) reported

    @koodo Hello, is the updated and good looking, BUT, broken self serve website going to be fixed anytime soon? @TELUS @TELUSsupport

  • Bradw204 B-Dub (@Bradw204) reported

    @theJagmeetSingh Telus profits are less than the industry average. Their profits go to shareholders, including pension funds and individual investors. Do you want pension funds to fail? Are you against successful companies? Do you want everyone to fail? Stop being a fascist!!!

  • paulynarciso Paulo (@paulynarciso) reported

    @tmac604 @steeletalk Man, Telus is just the worst. Sorry man.

  • terylajones1 Terylajones (@terylajones1) reported

    @theJagmeetSingh Why don’t you ask Telus why they out source customer service to Philippines and India? We have great companies in Canada that do the same thing.