Telus

Telus Outage Report in Napanee, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 02/18/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DatBawse 🤷‍♂️ (@DatBawse) reported

    If you're on Telus, the Oilers game starts on 913. Joins in progress on 911 after the flames lose to the Jets. If you're on Shaw, I don't ******* know. Shaw sucks.

  • eswizzle97 Eswizzle (@eswizzle97) reported

    got a phone call from @TELUS. asked about the workplace culture. poor guy has no clue what that is.

  • ThoughtsByMe6 @Thoughts_ByMe (@ThoughtsByMe6) reported

    @TELUS called to tell me about bundle offers for me! They wish to “ask a few questions” to learn about me & my needs & that the call is recorded. I explain I chose others, due to lack of “customer service” Telus gives u when u need attention. She couldn’t end the call quicker.

  • nwhildenbrandt Nathan Hildenbrandt (@nwhildenbrandt) reported

    Hey @TELUS you’re about to lose a loyal customer. Spent 3 hours on the phone today and went from having slow internet to no (working) Internet. I’m about to get a deal with Shaw, any chance you can do better?

  • DawnMar21148163 Dawn-Marie (@DawnMar21148163) reported

    @YEGMayorOffice WHY IS THE TELUS TRANSIT STATION LOCKED UP IN -22 C WEATHER?? This has been an ongoing issue since Jan 28. The bus fares are RAISED & YET SERVICE CONTINUES TO GO DOWN🤬🤬🤬🤬🤬🤬

  • AngelicParadox1 🔥FieryWildCat🐯 (@AngelicParadox1) reported

    Telus modems look old....better be as fast as they said..I’m paying a stupid amount for internet

  • NWZcoach george davidson (@NWZcoach) reported

    @telus you are really trying to get me to switch to Shaw. I have the full sports net pak Yet I can’t get the Oilers game WTF

  • HighSpeed_Crow High Speed Crow (@HighSpeed_Crow) reported

    @theinstallguy Sorry to hear you are having issues, this isn't us, There is an outage with the Telus mainline to the internet. Telus is working on it right now. We will keep you posted.

  • dstaples David Staples (@dstaples) reported

    Oilers are on now. On my Telus Optik TV it's channel 913, the Blackout:Oilers channel. You?

  • HighSpeed_Crow High Speed Crow (@HighSpeed_Crow) reported

    @PersuaderKtrevz @theinstallguy Hi Kyle sorry to hear you are having issues, in this case, it is not us...there is an outage with the Telus mainline to the internet. Telus is working on it and we will keep our customers posted as we hear more.