Telus

Telus Outage Report in Napanee, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 12/23/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SerenityFel SerenityFel (@SerenityFel) reported

    @TELUS The wifi just went down. Is there an outtage in Edmonton?

  • MattHic54841938 Matt Hickey (@MattHic54841938) reported

    I love @TELUS @TELUSsupport. Book an install for Friday past and they tell me there's an issue outside that there is no splitter installed when a @TELUS technician was paid to have 2 installed and put it in the system that he had done the work. 1/?

  • debruyn_ed Ed DeBruyn (@debruyn_ed) reported

    @ConsumerSOS The inhabitants of Pretty River Valley, near Collingwood, Ontario, kneel before God of Elon because Bell, Rogers, Telus, & Xplornet can not provide cellular/internet service even close to what StarLink Satelite service provides. Yet 🇨🇦’s pay highest fees in world. Good travels!

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported

    @TELUSsupport We are a city owned rental building that was already PROMISED OPTIK TV in Oct 2019. Okay so COVID slows things down but TELUS has NO IDEA IF AT ALL if they will install OPTIK here. It was just a marketing SCAM. We all know it, TELUS knows it and now hopefully TWITTER knows it.

  • drivermcivor DM (@drivermcivor) reported

    @Bell Don’t do it. I live in Vancouver and get 1 bar of service with Bell. They have no infrastructure compared to Telus.

  • thelightphone light (@thelightphone) reported

    @mikedinelle @TELUS It's still a work in progress, unfortunately can be a slow process, but we're working with their labs now to get certification.

  • maureenpolitics #trudeaumustgomaureen (@maureenpolitics) reported

    At the airport going to the US and Telus texts me..,travelling to the US? Get a package today. WTF???? They are tracking our every move.

  • downtownjuliab Julia B (@downtownjuliab) reported

    Literally cannot use my cell phone to make/take calls at all now. @TELUS what have you done to the signal in Southeast Vancouver? (And no the issue is not with my phone, we have gone through the trouble-shooting on that.)

  • kimserediak Kim (@kimserediak) reported

    @TELUS your customer service is crap. I know it. You know it. Everyone knows it. Do better.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The new #Telus reply to the #CRTC Credit Card fee basically states, if you want to avoid the new credit card fee then use a different method of payment and **** you. And the whole reason why you are getting this fee is because we can charge it, except in Quebec.