Telus

Telus Outage Report in Napanee, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 12/21/2025 20:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeyB0101 Michael (@MikeyB0101) reported

    Anyone on Telus in SE #yeg having internet issues this morning, it reset my modem but it's still super slow...

  • rdfppg A C P B 🦍💎🤲🏼 (@rdfppg) reported

    @TELUSsupport I will also say that I'm not surprised to have a conversation about a question or concern abruptly end like this. Telus plans and customer service isn't very good, thus me heading to Shaw come the summer for my internet and mobile needs

  • AvoidAmazon Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported

    @TELUS @BlackHealthCAN I have a better idea: instead of posting tweets to try to make yourselves look good, why don’t you actually treat your customers well instead of ripping them off?

  • montef Monte Freeman (@montef) reported

    @ShawnKing @TELUS @TELUSsupport This is the point where I would just stop paying them. I’ve found that to be a remarkable way to get the attention of a service business who is no longer providing a service I care about. Stop sending the check, turn off auto pay, tell the bank to reject requests. Buh-bye now🖕

  • 8bitslong 8bitslong.xrp 🔋\__(o.o)__/🔋Candles this BIG $10+ (@8bitslong) reported

    @globalnews Have to come to Twitter because Global news Edmonton via Telus is unwatchable, choppy service.

  • WCoaster77 WCoaster (@WCoaster77) reported

    A great way to talk with your money. Cancel your cable in protest to the propagandist MSM being broadcast on your local cable feed. Save a bit of money use it to support your information provider of choice. Bye Bye @TELUS

  • ShawnKing Shawn King (@ShawnKing) reported

    @montef @TELUS @TELUSsupport I’ve got Internet and Internet TV. I can unbundle it. But only if I CALL THESE ********. I literally went into one of their stores and was told, “No. We can’t cancel your service. You have to call Telus.” Unbe-*******-lievable…

  • askrickdotcom SumGuyOnline (@askrickdotcom) reported

    I predict still no one will go to the museum. Maybe pay people to go. Especially if it’s as bad as Telus Spark!

  • ShawnKing Shawn King (@ShawnKing) reported

    @montef @TELUS @TELUSsupport Problem is, they would then cut off my internet access and send the bill to a collection agency. 🤬

  • mauriciomartz18 mauricio martinez (@mauriciomartz18) reported

    @TELUS spent 4 hrs on-hold and whenever someone picked up the phone I got a ‘I need to transfer you’ and finally I got disconnected. Worst customer service. Do I need to contact @cbcnewsbc Public for your customer service team to fix the billing issue caused on your end?