Telus

Telus Outage Report in Napanee, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 12/19/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fmarcoux96 Fred 🇨🇦 (@fmarcoux96) reported

    @DianeMariePosts @mishalerikson CRTC never did anything good for Canadians other than the unlocked cellphones rules. I'm still waiting on datacaps to be removed from residential internet or prices capped for mobile data because Bell/Rogers/Telus are abusing it.

  • Troyliss Troyliss dot net—“It’s dot com!” (@Troyliss) reported

    @wordsmythical The issue isn’t how Alberta Health is paying out—physicians are all already private businesses—but that they’re paying out to a publicly-traded company. Doctors have to run their businesses according to their professional standards. TELUS focuses on solely on shareholder value.

  • Hansen96_ 𝓚𝓮𝓲𝓽𝓱 𝓗𝓪𝓷𝓼𝓮𝓷 (@Hansen96_) reported

    @thecanadiankop If you have a traditional tv package with Sportsnet channels you can sign in with your tv provider ie. Shaw, Telus etc. If not though you'd have to pay for Sportsnet now which is basically sportsnets version of dazn.

  • DustinSmall75 Dustin Small (@DustinSmall75) reported

    Well it was over 2 weeks ago I phoned to tell @TELUS that my parents land line wasn't working. Guy told me that I wasn't on the account so I couldn't request a service call, BUT he would escalate it and let me know the next day what they could do. Never heard back from anyone.

  • darylcognito daryl n cognito (@darylcognito) reported

    @solidarityYYC @TELUS_Spark Considering how ethically flexible Telus is (profiting off tax dollars providing “telephone doctor visits” this doesn’t surprise me. They suck at customer service, they suck at ethics.

  • punee_gh Puneethraj Gh (@punee_gh) reported

    Why we are unable to register @reliancejio on Telus or Bell network in Canada? We tried all connections settings.. aren’t you partnered with them already? Do we need IR pack just to even register network?

  • WesternFreedom KeepUsFree (@WesternFreedom) reported

    @TELUS Telus = Hauwei love Telus supports communist China equipment in their network. CSIS and all other 5 eyes security warns that Hauwei is a threat, yet Telus is okay with this? Why is Hauwei equipment installed with Telus?

  • carloschias Carlos Chias (@carloschias) reported

    If you ever get internet service with @TELUS make sure you’re never moving anywhere else, as having the service address changed, seems to be a very complex, time consuming, and hit-or-miss process. This is my 6th call to CS after god knows what happened to my acct when I moved.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    B/c to address those prblms, these bills wld have to deal w/ their manifestation @ CDN coms & media giants' like BCE, Rogers, Shaw, Telus, Postmedia, etc. On these issues, the CDN cos & Google & Facebook are joined at the hip in their opposition to progressive Internet regs. 7/

  • Georgesfelttip1 Georgesfelttipdrawings (@Georgesfelttip1) reported

    @koodo @nealjennings @nealjennings Exactly this problem. Telus store on Robson informed me that there was some maintenance ongoing. Lots of people went to the store enquiring yesterday. Nothing was communicated to users or customer support though.