Telus

Telus Outage Report in Napanee, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 02/05/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jadechampagne_ ******* barbie ♡ (@jadechampagne_) reported

    @DValentinaXo U w Telus? Same bs happening to me rn. Apparently it’s maintenance but wtf WE PAY YOU!!!! A fckin email a day prior would have been nice

  • theogroman BellasRoman (@theogroman) reported

    @TELUS I think it’s disgusting that I am trying to inform you of a late payment and it’s the HARDEST DAMN THING TO TALK TO A LIVE PERSON LIKE HONESTLY

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    so imagine not being able to call 911, comms down. Imagine being shipped out to Ottawa for healthcare, u call home and Telus blocks your calls to family. Imagine going home and then the hospital there can't get your cancer scans, comms down. That's happening. #CRTC

  • trailhawk2013 Jeep Cherokee (@trailhawk2013) reported

    @RachelNotley Bull💩💩 it’s already there but the companies won’t update their equipment and put too many on a tower. There needs to be accountability. They promise speeds “up to” and that’s how they get around. Charge huge monthly fees and no service. Just like Telus Mobility.

  • Reforma92950774 Reformation (@Reforma92950774) reported

    @JudyMaxB9632935 It sounds a lot to small fry like us but in fact it's less than $40/person/year. That's not a lot of money when you consider that it costs 5 times that/month for TELUS to send me a signal that allows me to access the 'net & watch RW TV stations, which they select. e.g. Fox.

  • johnb45_reid John Reid (@johnb45_reid) reported

    @TELUS Everybody that is paying to not connect to your cell internet is being charged. Therefore it's a telus problem. You can refund all our money for this nonsense and that means Everybody that has been affected. Back to the date they were forced to pay for something that didn't work

  • phronk Phronk / https://mastodon.online/@Phronk (@phronk) reported

    Got an email about Telus taking over my internet provider, and a minute later my internet went down.

  • canning_bryan bryan canning (@canning_bryan) reported

    @TELUSsupport internet crashing all day speeds as low as 24 and this is suppose to be 300. I reported Telus to CCT.. if your reading this and you are fed up with paying for a service they can't provide report them. Then join a class action lawsuit against them

  • Rizathelord Rıza (@Rizathelord) reported

    @TELUS Hello. I am a Kodoo customer. I got a call from scammers and they said we call from Telus for promos. How can they get my information? Is that easy to steal costumers informations from you?That made me scared, I can change my operator. I see a huge security bug here.

  • johnb45_reid John Reid (@johnb45_reid) reported

    To telus I am paying for not connecting to your service with my mobile phone. I keep getting the nuisance messages to connect to your service. It is a redirect message and you should be able to stop the redirect to telus msg. Please fix this and stop sending me to support.