Telus Outage Report in Napanee, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Napanee, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Telus
Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Pasin
(@dave_pasin) reported
@mortimer_1 You want bad, no make that horrific customer service? Try @telus possibly the worst company to deal with and by far the worst customer service in Canada. It’s horrid at the best of times.
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Ian Seggie 🅙
(@IanSeggie) reported
@fastnblack71 @TELUSsupport I use iPlay TV for Apple TV, have about 20,000 channels (in HD) from all over the world. Been using that for a couple of years now, no issues. I install Shaw an Telus and nothing but issues with them, & it's expensive too. Good riddance. Cutting the chord on cable is best.
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Yims
(@yimotun) reported
@TELUSsupport hey i have been waiting for a manager to call me back since Dec 21st, yet no one called. When I called back just now to Telus to see what is going on, the rep hang up on me as soon as I asked for a manager. This is the worst #CustomerService #customerexperience ever
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Danita Steinberg
(@danitasteinberg) reported
i am sorry to the @TELUS communications team but SOMEONE HELP ME
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City of North Vancouver
(@CityOfNorthVan) reported
@aminamlani @NorthShoreNews Hello, @TELUS is working on emergency repairs to the paving in that area today from 9am to 1pm.
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viewfromright
(@myCDNview) reported
@NHLFlames @TELUS Who cares. We get locked down, kids can’t play hockey because leagues shut and fear of being ticketed by Gestapo. Flames and NHL should be ashamed that they are playing while fans and the further NHLers locked by communists.
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.
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lysa
(@ellysavrr) reported
telus fix ur wifi pls its being stupid after 2am
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Graeme Lauber
(@gslauber) reported
@telus provides poor service and has basically stolen about $200 from me. Randomly charging that I didn't ask for or order and shrugging when I complain. #corporategreed
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Susan Hale
(@SusanBHale) reported
@TELUS Umm Telus you have awful internet hub plans - I know I had one - switched to Rogers as 100Gb beat 10Gb hands down - invested in adding 20ft to my TV Antena- now I have unlimited internet for half the price