Telus Outage Report in Napanee, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (45%)

2. 

   Phone (29%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Caroline Cody (@CodyCaroline) reported 4 minutes ago

  @Telus Trying to contact Telus re power line down on my property in Calgary. Enmax and Shaw has asked that I contact Telus urgently. Can’t get thru to an agent on the phone or via chat. Please advise ASAP

• Andie (@Andiecip) reported 5 minutes ago

  @mov46 @TELUS @TELUSsupport I agree way too complicated. I can’t miss my hospital calls and doctor calls and my dads nursing home calls. It’s never the same number.

• Steve Marshall (@stevemarshall92) reported 7 minutes ago

  Warning for anyone considering @koodo. Purchased a refurb iPhone, came with the screen falling off and had to visit 3 Telus locations and spend over an hour on the phone just to find out in the end they will send me a replacement in a few business days. Terrible customer service.

• BdblE (@MsYouDoYou) reported 8 minutes ago from Burnaby, British Columbia

  @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

• bitrate(s) (@bitrates) reported 13 minutes ago

  does someone have a recording of the dystopian horror that is the telus support line hold music

• Rina (@Rina224482522) reported 15 minutes ago

  @TELUSsupport - I now have a broken TV for 48 hours due to your technician damaging my property when he attended my home to do fiber install. I am paying for optik TV with NO TV and I have NOT received the courtesy of a call from TELUS on how they will rectify this situation?!

• Burnaby Exposed (@BurnabyExposed) reported 16 minutes ago

  Apparently the way @TELUS/@TELUSSupport resolves serious issues is by choosing to go SILENT instead. Well, they can stay as silent as they want, but I certainly won't be. Absolutely disgusting, the way they as a company (and @TonyGeheran) are conducting themselves.

• Mitchell Thompson (@___Mitchell___T) reported 16 minutes ago

  @TELUS is the worst. Cancelled cable in January but still getting charged

• Karl is hungry. again. (@karls_pics) reported 18 minutes ago

  I’ll never understand why promotions from @TELUS are dependent on whether you’re a new customer or not. Even more confused that new customers seem to get better offers. They are also not the only ones. Why is new > existing?

• THEE Disco Witch 🏳️‍🌈🏳️‍⚧️🇺🇦🌻 (@gothicdisco) reported 20 minutes ago

  @ItsDeanBlundell @MerlinofCanada @Rogers I moved to Canada in 2003 and signed up with Telus. We've used them for our landline, cellphones, and internet since then without a complaint.