Telus

Telus Outage Report in Napanee, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 01/19/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • poslavskyy Yuriy Poslavskyy (@poslavskyy) reported

    @TELUS Unfortunately promises of free calls stayed promises. Was billed and charged for calls to Ukraine. Promised the fix by Telus reps for over a month. Nothing happened. Completely disappointed!

  • Albertagarbage Alberta, PhD (Poor/Poorer) (@Albertagarbage) reported

    @SadBillAckman ****, I just realized I have that with telus

  • jpatch2001 Jamie (@jpatch2001) reported

    @jaykaypee14 I’ve vowed to never to go back to Bell/MTS after ****** service years ago. Been with Shaw for home services for almost 20 years, Telus and Rogers for cell as well. Minor hiccups here and there but overall the service on a bad day still exceeded Bell MTS on ANY day. Good call.

  • FIRESTARTERrblx xfoba design co (@FIRESTARTERrblx) reported

    wifi in alberta sucks so ******* much especially telus those ******** can **** off with "the most expensive and supposedly best plan" running like ******* dogshit. if i ever got the chance that company would be shut down.

  • ril10ne_ 'RBO (@ril10ne_) reported

    @TELUSsupport Hello, I'm a telus customer and can't seem to create an account. My acct number was provided to me by the agent who installed it. Pls assist. Thanks

  • grapemanca Colin W.🌻 (@grapemanca) reported

    Never, ever upgrade your ADT alarm system to the new @Telus alarm & camera package. The new sensors have failed repeatedly & the bureaucracy is incapable of canceling our old account, which has generated multiple threatening letters. An amateur hour shitshow. @TELUSsupport

  • madacaz Knot McDavid (@madacaz) reported

    @telus you are terrible at billing - why do we always have to keep a Hawkeye in our invoices - billcreep is a thing 22$ here and there hoping we don’t see it … what good is a contract if pricing keeps changing

  • Kim26664026 Miss K ❤️🇨🇦❤️ 💉💉💉 (@Kim26664026) reported

    @KLWN73 @JCElliott13 @telusmobility We are having Telus Wi-Fi issues and hubby called and spoke to a tech. This has been ongoing so he asked about getting a credit. Guy transfers him to the business help desk, then he got transferred to telus mobility and finally to a billing service clerk. #incompetent

  • pfpmb pfpmb - P. Paolucci (@pfpmb) reported

    @jaykaypee14 @Bell_MTS These responses from the company you're leaving are the worst. We had a similar experience with moving from AAA Alarms to Telus/ADT. The last minute "we care and value your business" after you've been telling them the issues you're having with their service is beyond insulting.

  • Peteisneat Peter (@Peteisneat) reported

    @BigNasty6oh4 We use telus and it's been totally fine. Customer service has been good too