Telus Outage Report in Napanee, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Napanee, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (17%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brian
(@dakotaboybrian) reported
@staceykate1973 We dropped Telus and signed up with Shaw. Very happy with the service and with the 2 cel phones will save approximately $1700.00/ year $30 for the Simm card and took the $10 per 1GB data plan. It expires every 90 days but I am 60 days in and have only used 380 MB.
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Allan Herman
(@allankherman) reported
@staceykate1973 I moved from Telus due to them treating me like my account and service requests were irrelevant. I am now with Shaw. I obtained the services I wanted and saving close to 900.00 over 2 years. I use Brave, DuckDuckgo f9r browsing and GMX for secure email.
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Angeler
(@ang_dawson) reported
So I just bought a new iPhone and when I was copying my old one over it asked me to sign in with an email address I don’t know or have seen before. I bought the phone new from @TELUS , did they sell a refurbished phone as new?! @Apple
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hj
(@jizzlejazzal) reported
@TELUSsupport .Be nice if this service was provided as agreed upon back in Oct. Multiple calls the last few months, still trying to fix "technical issues". Nothing like spending 30min explaining issues to an agent everytime. No follow ups, no update. Brutal. @TELUS
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carole farell
(@huelladeaguaACV) reported
@TELUS @TELUSsupport no internet, tv nor phone service in Tsawwassen since yesterday. The technician fail to come to the appointment. Can you help us please?
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Max
(@DaIsotopes) reported
Don’t **** with me Telus
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Vishav
(@BeingVishav) reported
@ShawInfo And you guys are down again, for the third time this week, Gotta switch back to @TELUS
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Gregory James Fisher
(@GregJamesFisher) reported
@staceykate1973 No, but damn.. I am with Koodo... and Telus owns them. Guess that I am going to have to cancel them sooner than later. What about Freedom Mobile? It doesn't have the best networks / service, but if big tech do not yet own them, might be worth it (and they're inexpensive!).
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Lindsay William-Ross
(@SquashBlossom) reported
@TELUSsupport A power outage/surge caused my modem to reset last night, spent 1hr+ w Telus on phone. Now today internet drops out every few minutes for 10-60+ seconds. Please help.
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Jean-François Mezei
(@jfmezei) reported
@mobutils @CRTCeng @ShawInfo Also, HSA in Bell terminology refers to ethernet connectivity (PVC) without PPPoE. This was more common originally but pricing made the service moot. In Telus territory, both PPPoE and “HSA” are available on more equitable terms but ISPs tend to choose PPPoE as easier 2 integrate