Telus

Telus Outage Report in Napanee, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 04/25/2024 15:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristiansonAmy Dr. Amy Christianson (@ChristiansonAmy) reported

    So, some a*%hole in our area decided to cut down our local cell tower - the second tower in two weeks. I had forgotten how terrible 3G is 🤬. @TELUSsupport @TELUS please fix it quickly!!! It’s the Leedale outage.

  • EDC_Finance Every Dollar Counts 🇨🇦 (@EDC_Finance) reported

    @ellenroseman Oligopolies tend to have poor customer service. Rogers, Telus and Bell Canadian Banks You would think one of them would decide to have good customer service so they could gain more customers. 🙄

  • DanielleASigne Danielle (she/her) (@DanielleASigne) reported

    @michellesplant @Tim_Ell @TELUS Then, sit down, Michelle. Explain or delete your tweets. No need to be that nasty.

  • JimJohannsson Jim Johannsson (@JimJohannsson) reported

    @staceykate1973 TELUS is a Canadian based telecom that is subject to limits on foreign ownership of its publicly traded shares. Alphabet (Google) is a foreign company. They can’t “join”. TELUS is enhancing their email service with Google technology. Maybe that’s what this is about?

  • canasiantl Croissant roll (@canasiantl) reported

    @Shoryia_ @SoullessOneRach "Everything is fine on our end, no problem here" for like 5 times I googled if other people were facing the exact same issue, and there were tons. Since Shaw wasnt gonna fix it. I switched to Telus, and so far. Telus has been good to me. Never trust Shaw ever Again. [2/2]

  • KolbyRizzo Mrs-Kolby (@KolbyRizzo) reported

    @djhigg1 @staceykate1973 @ShawInfo Internet and Bluesky Tv service was very good. I had it in the old house. When they wanted $6000 to bring it 150 feet from one side of my yard to the other we went with Telus.

  • DistortionUltra Randall Emmons (@DistortionUltra) reported

    @TELUS Hey Telus. I'm not paying twice the price for half the speed on a business account. ENABLE PORT MANAGEMENT FOR RESIDENTIAL ACCOUNTS. This is ridiclious. If you and shaw didn't have a ridiclious monopoly I wouldn't have this complaint... I'd just take my business elsewhere.

  • jizzlejazzal hj (@jizzlejazzal) reported

    @TELUSsupport .Be nice if this service was provided as agreed upon back in Oct. Multiple calls the last few months, still trying to fix "technical issues". Nothing like spending 30min explaining issues to an agent everytime. No follow ups, no update. Brutal. @TELUS

  • Flux_Lalonde Paul Lalonde (@Flux_Lalonde) reported

    So, @telus's privacy team claims re-using credentials of cancelled accounts is within their policy and that it's my job as a former customer to keep on top of their terms of service and protect myself. All the while @TELUSHealth wants to to believe they care about privacy.

  • bertovo top 3.8% fortnite player (@bertovo) reported

    accidentally lost my cool on the phone with Telus tech support 😞