Telus

Telus Outage Report in Napanee, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 12/12/2025 04:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • angd angd (@angd) reported

    What the heck is going on at @TELUSsupport tonight. An outrageous $1000 unknown charge on my bill. The my Telus website is down. I have been getting weird run around on the phone. Have they succumbed to the full moon or something.

  • evelynmarie34 evelyn marie (@evelynmarie34) reported

    @castleflutes @FidoSolutions lol. youre tweeting @ the wrong agents - they cant fix your internet, only technicians can. maybe switch to a proper isp like telus...?

  • NRG47708 Nathan Graf (@NRG47708) reported

    @EvanHates2021 Yup, doesn't help that a former telus VP is the head of CRTC, there goes any chance of getting other competitors in the Canadian market. Also doesn't help Rogers is currently set to buyout shaw and freedom mobile. Hopefully Anthony Lacavera is able to buy freedom mobile back.

  • Jilliankirby79 Jillian Kirby (@Jilliankirby79) reported

    @SoniaFurstenau @bcndp Telus health is the only way I have been able to get consistent health care right now because I am unable to get a family doctor. Fix that first before you take health care away from us!!!!

  • KatFromAway Κ Λ Τ 🇨🇦📊 (@KatFromAway) reported

    yo @TELUS why do you allow spoofing on your network?

  • Lycansshadow Pup Shade The Mutt (@Lycansshadow) reported

    @TELUS @TELUSsupport I 👏 your customer service. Been a mobile cust. for 12 years. Was gonna upgrade my home Internet from @ShawInfo do to constant reliability issues. But there is no fibre here. Oh and I've been on hold for an hour just to ask if it coming.

  • Fighting_for_AB People over profits! (@Fighting_for_AB) reported

    @TELUS 5G should be implemented as a public service to everyone, not a profit venture for Telus to further find a reason to bloat bills. Plus the whole helping the UCP to destroy public healthcare doesn't look good on Telus. #abpoli #ableg

  • 73clw Connie woodrow (@73clw) reported

    @TELUS so disappointed in this company. Trying to move overs to this company and no one wants to help. Cust service is the worst!!!!

  • mdhrst Mike (@mdhrst) reported

    Telus: We'd like to talk to you about our new VoIP plans that can save you money Me: Your high-speed internet is trash, can't provide high enough download speeds. You're consistently at 6 Mbps Telus:: 6 ? Me: SIX! Issue has been reported multiple times Telus: Hangs up

  • airigidir James Wanless (@airigidir) reported

    Anyone on a Telus Wifi hub? I've been looking high and low for info on changing the 2.4ghz and 5ghz SSIDS to separate network names? Auto routing isn't ideal sometimes. Even on the hub admin UI, it doesn't appear you can separate the band SSIDs at all. Utterly ridiculous if so.