Telus

Telus Outage Report in Napanee, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 03/31/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tilbaygeoforce1 @TilbayGeoForce (@tilbaygeoforce1) reported

    @Telus I was told you had noticed I was having connectivity issues and would be monitoring. Whatever or whoever is monitoring must be sleeping as I lose connection to internet 7-8 times a day. I just tried downloading a manual which failed twice. Message said connectivity issue

  • rvelvetpandasc1 rvelvetpandascreens (@rvelvetpandasc1) reported

    @calgarytransit If the SB stop at 1st St Sw and 7th Ave is open again, you should probably remove the "temporary stop" sign in front of the Telus Sky. People will be confused.

  • DevonSc09287193 Devon Schmidt (@DevonSc09287193) reported

    @TELUS I have honestly had enough. I am located less than 20km north of downtown Calgary in a populated area with literally no obstructions to block cell service, why do I never have service? Maybe try putting customers first, instead of shareholders. Upgrade your infrastructure!

  • apoorv66 Apoorv Badgujar (@apoorv66) reported

    @TELUS @TELUSsupport on call to get this resolve asap, still they doesn't have any answer. I'm giving hotspot from phone to my PC, so I can work, bought extra data at $100, I don't want any Telus cx to go through these level of service, nowadays no internet means no work and P6

  • SeditiousMe Seditious Me (@SeditiousMe) reported

    @dirklancer Got in trouble from official type people- YOUR NUMBER IS DISCONNECTED AND WE COULD NOT REACH YOU- Um no it is not, here let me phone my house with my cell phone while you watch- I was unimpressed with the tone, but it did change after that offer. They were with Telus, too.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan @TekSavvyNetwork The protection part (or lack of) is under confidentiality at the CRTC to protect the brand names. Trust and reputation issue & likely class action issue. Telus even threatened the media with a lawsuit for just a small portion of the story.

  • apoorv66 Apoorv Badgujar (@apoorv66) reported

    @TELUS @TELUSsupport sent this to escalation Team and they're looking into this. Seriously, these is the pitiful service, from past 2.5 yrs I'm using Telus & now I was about to switch my 2 phone lines. From past 4 days I don't have internet and spending each day 2hrs P5

  • GRIMMYinthe604 Michael Phillips (@GRIMMYinthe604) reported

    @SmokeCityFC1 @GlassCityFC There’s a Telus manager reading this and shaking their fist at you muttering “we are a national service provider now god damn it… so what if we were the 3rd choice of a 3rd rate Sawker team”

  • OutermostGhost OutermostGhost 💀💜 | Opossum Ghost VTuber (@OutermostGhost) reported

    Having Telus issues today so might have to cancel stream. Will keep posted.

  • SeditiousMe Seditious Me (@SeditiousMe) reported

    @dirklancer It took a year+ for Telus to fix a glitch that made it so my relative could not call my shaw number. They first blamed it on shaw. Then they attempted to fix it but it did not work. They finally sorted it seven months later. That is not the only number that could not call me