Telus

Telus Outage Report in Napanee, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 03/25/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MeanmuthaC 🇨🇦🏒 Chatty Cathy Cody🏒🇨🇦 (@MeanmuthaC) reported

    @RogersHelps I spoke with Anna (Nicole in Moncton) who also had the problem on her personal cell phone and she suggested we use the 1-866-408-5465 line. A Kodo/Telus customer was not having the issue.

  • jesse_kleine Jesse Kleine (@jesse_kleine) reported

    it’s just Murphy’s law that every time I have a big listing appointment my printer stops working. This morning it’s a Telus optic cable fire on our road. Can’t connect to my printer over wifi now. Luckily wasn’t pressed for time and connected with my phone hotspot network.

  • der_dawn dawn van der Helm (@der_dawn) reported

    @TELUS why does your internet suck so bad? I just called support and was told I should disconnect devices I’m not using or upgrade. We have the fastest internet you offer, upgrade to what. What’s the hold up on fibre.

  • spatodd Todd Hewitt (@spatodd) reported

    @TELUSsupport keeps sending me emails about my account but makes it impossible to send emails or texts or even worse to speak to a live agent. I cannot find my account info so I am in Telus jail. Anyone else with same issue?

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Telus also put in a bullshit outage report & is claiming confidentiality by DEFAULT w/o any justification at all and w/o any test, hurdle or high standard at all because the ******** CRTC said they could. The CRTC protection racket once again. That place is run by f'n clowns.

  • CurtisSaysThis Curtis Mankewich (@CurtisSaysThis) reported

    @TELUS Is my home security bill going to be less money than it was with @VivintHome ? I sure hope so because the service isn’t even half as good as it was with Vivint. Who has time to wait on hold forever just for the call to be dropped?

  • mickmanning Mike Manning (@mickmanning) reported

    A word of advice.. If you are dealing with Telus for your cell service, get out if you can. Their cute hippos and kittens in the ads are NOT what their service dept is. They treat me like garbage.

  • terry_faithful Terry Faithful (@terry_faithful) reported

    he never got paid either nokia telus shaun singer

  • squidalisha Sidney (@squidalisha) reported

    Switched to Oxio and got unlimited internet at 75MBPS speed for $50 a month. Telus wanted $130 for the same "speed" (even though I never got more than 30 MBPS on a 75MBPS plan). Nice when you can avoid giving the scam artists money.

  • jkg_mtl jkg_mtl (@jkg_mtl) reported

    Granted there is an ice storm but it’s ridiculous I’ve been without cell service at my home for more than 24 hours. Think I will get a credit - not without a fight I’m sure. #fail #telus @JustinTrudeau