Telus

Telus Outage Report in Napanee, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 12/09/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    I can't believe how horrible a company @Shawhelp has become since @Rogers took over. They have totally destroyed their business relationship with me. I guess loyalty means mouthing to these companies. Hopefully @TELUS can do better.

  • GrampaD2 Grampa D (@GrampaD2) reported

    @TELUS @opensignal Koodo needs to be added to your 5G network

  • PassiveCndIncom Rob @ PassiveCanadianIncome 💰🇨🇦 (@PassiveCndIncom) reported

    @Scott35342155 know nothing about the Intel one but the at and t one should be good for them. But I always ask myself why ppl would buy them when $bce and Telus treat shareholders way better. Dividend raises and stock price growth.. =)

  • DJ_Wheel Danny Wilson (@DJ_Wheel) reported

    @LynneGreene @TELUS Long time Telus customer here. Beyond angry that they sold my personal information without my consent. Will be cancelling.

  • farhan4real Farhan Ali (@farhan4real) reported

    @TELUSsupport How can Telus Diaconnect and Cancel My service !! Was in a middle of meeting and customer service has no idea Who or why it was canceled!!.

  • AvoidAmazon Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported

    @TELUS @opensignal Telus sucks anyway. Look out for fraudulent “SP Two” charges on your account. Telus is complicit in fake charges.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @jasonwong_21 Do you have an alternative phone in order to contact our tech support: *611 on your TELUS phone, available anytime?

  • alimyhap Alim (@alimyhap) reported

    I've now broken the 2 hour mark on hold with @TELUS @TELUSsupport . Unbelievable.

  • Eddy_Elmer Eddy Elmer 🏳️‍🌈 (@Eddy_Elmer) reported

    @Endeavourist @sarahkirby_yung Has some redeeming features, but not enough, I think, to make up for the terrible massing. I'm looking at the whole, rather than the parts. The parts look nice, but the whole doesn't. This will join the other architectural weirdness on Georgia: Telus Garden, Post, Deloitte Summit

  • rrroz Rosalind Corey Clark (@rrroz) reported

    @TELUSsupport Ask TELUS Assist is not working. Clicking does nothing.