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Telus

Telus Outage Report in Napanee, Ontario

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • peddisri
    Peddi Thakkella (@peddisri) reported

    @TELUSsupport @TELUS I am having the very worst experience with your Smart Home security team. So far 5 times, they have rescheduled the installation appointment. I hope your technician will come in-time to this 6th appointment & going to install it.

  • ChickenFry02
    Chicken Fry (@ChickenFry02) reported

    @TELUS Just imagine telus earn 27 billion or more every year. But they are still expensive service. People need to stop using this expensive overpriced network company.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @tinymoose9 Hey there, sorry for the delay. Are you still experiencing issues with your TELUS online account and app?

  • ShadyState
    Shadystate (@ShadyState) reported

    @kirsten__alyssa @TELUS @telus is straight garbage. Been with them 20 plus years and they give two shits about retaining my business. Switching to Bell soon

  • BaconbitsRJ
    BaconbitsRJ (@BaconbitsRJ) reported

    @TELUSsupport This is not a tech support issue. This is an issue of a lack of towers in place and poor systems. 5G will not transmit as far so towers must be closer. @telus concentrates on urban centres where there are more people

  • threulsen2961
    Bill Threulsen (@threulsen2961) reported

    @AlleyDalley @TELUS @TELUSsupport Holy crap

  • MaryseRome
    CHRISTINE ROME (@MaryseRome) reported

    Bloody #Telus The Smart Hub they talked me into doesn't work most of the time, but they sure as hell keeping sending me these enormous bills. Their techs call to tell me nothing can be done. So why keep charging me???

  • AshleyBZhou
    Ashley Zhou (@AshleyBZhou) reported

    @TELUS you suck! I did ONE move order and ended up calling 5 times with billing issue within 1 month. All you L&R assured me my billing will be correct and it’s not! If I need to call you 6th time, I’m cancelling all my services. @ShawInfo let’s talk.

  • jesskube
    Jess Kube (@jesskube) reported

    Good move though... switching to Telus fiber internet now. 1 Gbps up & down. $80 per month, 2 year contract. No install fee. $150 credit towards shaw cancelation fee. Next day install.

  • Liberalism2021
    liberalism not a Liberal (@Liberalism2021) reported

    @rodmickleburgh @TELUS I run a company - and I like profit - that makes me the bad guy/girl/them.