Telus Outage Report in Napanee, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Napanee, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Daryl Anselmo
(@darylanselmo) reported
Now on my 29th consecutive day without home internet. @TELUS and @TELUSsupport cannot provide ETA. Call center takes hours, wait patiently and rep cannot help. Twitter account asks for DM, then their account authentication app fails...
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Luke R
(@LukeRmufc) reported
@TELUS By Far the worst customer service I’ve ever experienced. @TELUS not helping me move my fibre internet cable and home security from North Van to Whistler. I am happy to cancel the contract if you can’t provide me with the service that you offer and have promised
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Sarah
(@sarah_YYC) reported
The Telus service rep I dealt with last week is chasing me so hard to do a customer satisfaction survey that it's starting to get ~uncomfortable~
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Bhoomika Motwani
(@BhoomikaMotwani) reported
@TELUSsupport I have been calling for 3rd time and wait time is almost 40mins,still cannot get connected to Customer service,I have queries re. my first bill due in 2days now. It's very disappointing after sale service from Telus
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A_Norris
(@A_Norris1) reported
@DocMcConks @TELUS As they already account for this in their expenditures, it is passed on to the customer already. Now that it is a line item, will they take it out of the initial cost? Or are they now profiting from this?
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Beautifully Inclusive
(@AdvocatingHere) reported
@AlanBur69819353 @TELUSsupport Bell is the worst. They are GREAT on the business side but TERRIBLE on the personal. When I swapped from business to personal act my bell REP told me to jump ship & he was right. At least the telus reps are nice when you reach them but they spam like crazy.
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Ruth
(@AnneofKingston) reported
@cindylyn2344 There isn't mandatory retirement because that's age discrimination. Most companies don't give a crap about older employees and the big ones try to arm twist higher paid employees into early retirement. It happened to us. Telus.
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Monica
(@MReagan3) reported
Anyone with Telus? Need help finding the Oilers game on TV 🙏
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Allyn Thomas-Reilly
(@Allyn101) reported
@TELUS Is there a way to get through to the escalation team without waiting on hold for over an hour and getting transferred 3 times, only to be told that the last person didn’t give correct info, and there is no point in going to the escalation team because they can’t help?
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Sharpie
(@Sharpie780) reported
Glad that after losing my **** on Telus a month ago because of my Wifi (or lack thereof) and finally having it fixed I now have TV boxes not functioning and I’ll have to call and deal with it all again. #OligopolisticBullshit