Telus

Telus Outage Report in Napanee, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 12/08/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrsraggededge Carmen (@Mrsraggededge) reported

    @MrsJLovesJesus We have the Telus internet hub, but the cell service can get spotty so we had to put in a booster to get better cell signal (hub works off cell towers). I just registered for starlink cause we can’t do run TV/hubby working/son doing school stuff at same time. It’s $120/mtn

  • Zer0PucksGiven Jez (@Zer0PucksGiven) reported

    @alexlovesburrs Thats what got me to Shaw from Telus, but then you realise why it's so cheap. I won't go back again. I never have service issues with Telus but Shaw was regular and I had billing issues numerous times

  • CityofRedDeer The City of Red Deer (@CityofRedDeer) reported

    If residents are experiencing issues this evening joining The City's public hearing, please try the alternative Telus System: Call 1-855-699-3239 Access Code: 161 362 2333 Password: 634 293 49 Please use your phone to mute until your turn.

  • GregNorum Greg Norum (@GregNorum) reported

    @SweetGeorgia_77 @TELUS sucks ditch it I did and went to Shaw…better yet assess your TV viewing and you might be able to live with just streaming services

  • kristinafanzega kristina (@kristinafanzega) reported

    Thanks @TELUS for putting me on hold for an hour and 6 mins to hang up on me. I will invoice you for my time

  • raghavahuja04 raghav ahuja (@raghavahuja04) reported

    @Shawhelp is edmonton area outage going to be fixed anytime today??? I am still in the first 10 day trial period of my shaw wifi connection and seriously considering switching to telus now. Terrible service

  • sketeru Wayne (@sketeru) reported

    @Crackmacs All the time. Want to switch to Telus but they don’t have optik service in my section of Calgary.

  • red90rover Red Ninety (@red90rover) reported

    @imgrund I'm not in Ontario. In Alberta, they introduced a health app and was later found to have serious privacy issues. Look up "Telus Health".

  • AJSturgess Andrew (@AJSturgess) reported

    PSA: Never preorder a device from @Telus @TELUSsupport I preordered a phone in the first half of August. It was released last Friday. It hasn't shipped yet. Telus is telling me to expect another 6-8 weeks for it to ship. Absolutely unacceptable.

  • Charlene_Kotze Dr. Charlene Kotze (@Charlene_Kotze) reported

    @wyoachim @batujet @TELUS Something to consider. The guy who came to my house, however, was very insistent, even after I asked him to leave. Came into my foyer and demanded a bottle of water. Good product, but not the way to gain a customer.