Telus

Telus Outage Report in Napanee, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 01/06/2026 16:05

January 06: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • amycpenrose ᴀᴍʏ ➐ (@amycpenrose) reported

    @TELUSsupport I have been charged for something I certainly didn’t spend and the Telus website is saying ‘We are unable to retrieve your info at the moment’ when I go to usage!!! Help it cancelled my 40 plan because my account went under 40 dollars for no reason!!

  • notabunchofcats Please Do Not Get Mad At Me Online (@notabunchofcats) reported

    @theninjagreg yeah I got piktv (telus streaming TV In bc) and already had 3 blacked out games in the month stove I've had it and I'm like why should I pay for this I might just go back to online streams it's so stupid

  • kelseyccroft Kelsey Croft (@kelseyccroft) reported

    I’m having a real problem with @TELUS calling me repeatedly to offer “deals.” They’ve called me at least 4 times today alone. Is this something anyone else is dealing with?

  • skypierce_ Sky Pierce 💎 (@skypierce_) reported

    I'm so frustrated with @TELUS been dealing with non stop BS since I moved into my new place. 😡I have been trying to upload a 6 min video to OF for over an hour and nothing my internet speeds are garbage when I'm paying for super fast.. like I just need this all to work 😓

  • MikmakiNews Mi'kma'ki News (@MikmakiNews) reported

    God damn Telus. Charged me a payment and I've cancelled them already because my system was not working properly. So what they do? Send me to collections agency. I called them today and asked why a agent is trying to contact me and they said oh we are working together. You owe

  • epiclula julia (@epiclula) reported

    forgot I have my Harry Styles cardboard cut out I'm-- no wonder this telus guy laughed when he came in I was like sir-

  • osiris2225 James Osiris (@osiris2225) reported

    @skypierce_ @TELUS As a Canadian myself. Get TMobile full service plan from usa and use it in Canada and works perfectly and way cheaper with better speeds. Telus sucks. Have to use Rogers or bell but there more expensive

  • calereliya Calereliya (@calereliya) reported

    @SlurpeeNinja1 Mood. We would have changed ages ago but we live in a culdesac and Telus hasn't bothered to lay anything down into it, and (at least last we checked) would refuse to do so unless we paid for it. lolnope.

  • blueskycabo Jim Korchinski (@blueskycabo) reported

    @CoconutKevy @ctvedmonton no cell service at coutts border - lack of research by the reporter - CBSA does not allow cell service 3km from the border - telus and rogers have to bring their service back from this area

  • JayleneLyons13 Jaylene Lyons (@JayleneLyons13) reported

    @TELUS 2 years ago I had to switch to Shaw for better speed internet after being a Telus customer for over 25 years. Please replace the copper in my neighborhood so I can come back. Heritage area in Lethbridge Alberta.