Telus

Telus Outage Report in Napanee, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 03/31/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ApelJoan Joan Apel (@ApelJoan) reported

    Chelsea Handler has been hosting Kimmel and 2 nights this week Telus blocked the program during the monologue! It’s that bad!

  • heatherjns ~heather~ (@heatherjns) reported

    @AlleyDalley @TELUS Wtf that is asinine. Horrible business practice. THEY applied payment wrongly. THEY should mistake and find someone internal to fix it. 😬

  • DVDWLAY 𝓣𝓱𝓮 𝓚𝓷𝓲𝓰𝓱𝓽 𝓜𝓪𝔂𝓸𝓻 (@DVDWLAY) reported

    @ShawInfo This is ****** ridiculous. 14 hours no service. Surely you will be compensating your Surrey BC Customers... right? I think I am calling Telus in the Morning.

  • adaredia Seefy (@adaredia) reported

    Is it just me or has the service at @TELUS seriously deteriorated this year? Wow. Can't get the billing right, hour long waits and disconnected while left on hold. CCTS complaint incoming 🤬

  • chrisleier Sask_Watch17 (@chrisleier) reported

    @dougcrone We dropped Telus a couple years ago. We went with Primus. Funny enough, rates are cheaper and service is better.

  • rdsgonnagetyou x - Ryan 🇺🇦🇨🇦 (@rdsgonnagetyou) reported

    @AlleyDalley @TELUS I know this doesn't help your situation cuz it is unacceptable other than @telus fixing this immediately But there are ways to call landlines with wifi

  • xeviuss X E V I U S S 🕕 (@xeviuss) reported

    Dear @ShawInfo This is day 3 of me having my internet go down mid afternoon Once again I am using my Telus 5G phone account for work and kinda wondering why I pay you guys $130 a month Had all my wiring redone recently as well as a shiny new modem This is getting old Thanks

  • siobhanmcelduff Siobhán McElduff 🏳️‍⚧️🏳️‍🌈 (@siobhanmcelduff) reported

    That terrible moment when you realize your future includes a call to @Telus for a refund of an overpayment.

  • jaz_lottay Coffeehouse (@jaz_lottay) reported

    Honestly if @Shawhelp was more transparent with this whole outage issue people wouldn't be upset. I just want to know if I will need to go to a friend's house with Telus Internet tomorrow for work or if I'm staying home and working. It's not that hard to give somewhat of an eta.

  • dougcrone Doug Crone (@dougcrone) reported

    @TELUSsupport Telus Mobility service in the Calgary area is absolutely atrocious for the last month or two. It’s. It just me but rather numerous people… dropped calls, freezing of a call, unable to dial at times, etc.