Telus

Telus Outage Report in Napanee, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 02/15/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GNDavidson George Davidson (@GNDavidson) reported

    @rodmickleburgh @TELUS My question is what were the terms of the contract, what service levels were guaranteed, who is running the other call centres blaming telus is great, but are they doing what was agreed upon

  • menzies_charles Martin Menzies (@menzies_charles) reported

    @jjhorgan @TELUS Well don't feel bad John we are all disappointed in the entire handing of COVID by your Govt

  • GreenMossOnTree Jay Green (@GreenMossOnTree) reported

    @CTVVancouver Misleading headline from corporate media. Telus apologized and took responsibility, which is good. If it's fixed promptly then why the outrage? 1.7 million calls I bet didn't help.

  • mackenzierhode Mackenzie Rhode (@mackenzierhode) reported

    BUT I now finally feel free and will absolutely never be using @TELUS services ever again. this has been the most frustrating 2 years with an internet provider.

  • dtgill David Gill (@dtgill) reported

    @PaulDoroshenko The issue is why CH had no plan for the (foreseeable) contingency of Telus screwing it up, as other health authorities did.

  • dave_pasin Dave Pasin (@dave_pasin) reported from Vancouver, British Columbia

    @PaulDoroshenko Except @Telus is far from an expert at much of anything. Their reputation is horrid at most everything. Even their own employees acknowledge how bad they are.

  • Angel_Sulli Angel Sullivan (@Angel_Sulli) reported

    @jjhorgan @TELUS Ah yes, BCNDP casting blame to anyone but themselves for failures... I sense a theme here. How hard would it have been to apologize and solve the problem? Which would have included contacting TELUS to help out YOUR failure. #dobetterBCNDP

  • DJDomG DJ Dom G (@DJDomG) reported

    @TELUSsupport Called in all good now needed a firmware update. Your wait times on the phone are hands down the worst i have ever seen. Minimum one hour to get phone support. You should be giving people credits for making them waiting that long. #telus

  • BCTodayOfficial BC Today (@BCTodayOfficial) reported

    Premier @jjhorgan says it was a bad day - even Wayne Gretzky had bad days - and says results since then have been much better. Bond comes back asking for details - services requested in Telus contract, penalties for failure to deliver, when was it signed #bcpoli

  • AnneGavin3 Anne Gavin (@AnneGavin3) reported

    @CoralynnGehl @keithbaldrey I know for a fact, Telus employees were asked to volunteer to help well in advance of Mon. I believe they tried