Telus

Telus Outage Report in Napanee, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Napanee, Ontario 01/28/2026 10:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeMcLaren18 Mike McLaren (@MikeMcLaren18) reported

    @AppenGlobal Twitter is the last resort of a desperate person. I’ve tried the standard means. It seems that Appen needs support desk help. I chose Appen, should take my skills to Telus or another competitor? There ARE jobs needing to be filled according to LinkedIn. Pls help. Thx

  • karamalu maybe: kara (@karamalu) reported

    Hey @TELUS @TELUSsupport I’ve been with you for almost three years on a plan that I never even use half my data, and your thanks to me is to increase my monthly bill? And give me nothing extra? Not cool.

  • UnhingedMarket1 Unhinged Bird (@UnhingedMarket1) reported

    Everytime I have to speak to one of the tyrants of Canada, @TELUS @Bell or @rogers I remember what happens under monopolies, horrible customer service, horrible prices and just a general rage in the public for being trapped

  • PennyRaeWeaver1 Penny Rae Weaver (@PennyRaeWeaver1) reported

    @SaskLass That's not the worst I was receiving text messages every 2 days from the same number, can't repeat them , vile. Ended up taking my phone in & Telus fixed it for me ! I was very upset !

  • Hopeful_Pilgrim Hope (@Hopeful_Pilgrim) reported

    @MobileSyrup @TELUS I've been with TELUS for over two years and have received excellent customer service.

  • GotJuiceCTD johnny (@GotJuiceCTD) reported

    @JT_Fisherman @granger_cc My 6 month average is above 100 Down and 20 Up. And with no limits, I am far better off. My Telus plan was the max 500Gb, and I was tired of exceeding that each month and paying an extra 30-100/month. Plus the double billing that happened twice, I just had enough. Starlink FTW

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    I was today years old when I was told it’s my problem to clean my modem. @Shawhelp said their product could burn my house down… @TELUS please tell me you won’t burn my house down…@Shawhelp please don’t respond. You have done enough. Cheers

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @TELUS please give me a link to change over my internet and cable package. @Shawhelp is just truly awful

  • Sidular Sidular! (@Sidular) reported

    Still no internet. Bell Rep said it could take days to fix. Offered me $30 in credit, or 50 GB of data to my phone line. I’m with Telus… so, uh… This should be fun

  • FreddyStoneTV Freddy Stone TV (@FreddyStoneTV) reported

    Sorry everyone. @Telus had an outage now my @OBSProject is ***** on load properly... Not sure What ******** happened, but I think we're done for this evening. Hopefully, see you tomorrow!