Telus Outage Report in Newcastle, New Brunswick/Nouveau-Brunswick
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Charron
(@tgcyvr) reported
@telus multi-billion $$ telephone company, does not answer its phones, ever. It's customer service mantra is: unplug everything in your house, wait a few minutes, plug it back in. Repeat every other day... Or move.
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fixison
(@fixison1) reported
@JustinTrudeau @cathmckenna so you can control people more....you fxxking idiot and those who do not understand your mind games....CRTC controls media companies like Bell Rogers Telus etc. where most people have their cell phones tied to data plans....hmmm...to think you are not accessing other data facts
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Savitar
(@Savitar179) reported
@Jess_Lynch @TELUS As soon as Telus replaced our Modem we had nothing but problems... switched to shaw after telus tried blaming my computer... all of a sudden the internet worked so it does go both ways
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Face Ginch (Jö)
(@joeywants) reported
from
Edmonton, Alberta
@ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.
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Andre
(@AndreTheGeek) reported
@TELUS Question re your 5G service: Tried your 5G speeds on my new phone in Arnprior ON. Speed test to a Telus server got no more than 180Mb/s download. LTE - same spot peaked at 300Mb/s - quite good actually for LTE. Where's the high speed with the 5G? It was slower than LTE.
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Whiskey
(@C0ldEnigma) reported
Hey @TELUS I'm switching from Rogers to you. My port has had issues. Now my phone doesn't work and the store told me they can't help me. "You need to call Telus" --with no phone in my life What service!
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Jim Smith
(@JimSmit31509504) reported
@TELUS For the amount we pay for current service, there should be excellent services everywhere
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Tim Charron
(@tgcyvr) reported
@telus How to change the channel on Telus service: Change the channel, picture freezes, unplug everything and reboot. Hope you like the new channel. OR ... repeat. $200 a month. Call? "we are experiencing longer wait times than normal... " 15.000 days in a row.
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Dave
(@Welder_Dave1991) reported
@Wingnut9793 @Jess_Lynch @TELUS Goes down by 40 bucks a month or something. I'm not sure. I don't remember how the home services work in that sense.
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Styling Satti
(@pandumilky) reported
@TELUSsupport Dear Telus , I was stuck in india for nearly 9 months and but I continued to pay my bills. I didn't get any monitory support or discount in my bills . I haven't used your service much apart 5 - 6 roaming calls in 9 months. @TELUS