Telus outages and service status in Newcastle, New Brunswick

Problems in the last 24 hours in Newcastle, New Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Byul (@byul_finance) reported 8 minutes ago

  $TU TELUS reports 262,000 new customer additions and 1% mobile network revenue growth for Q1 2026

• 
  Richard Wilson (@Richarddw56) reported 9 minutes ago

  all you got was nothing for that wifi. that will be fix. new wifi router. telus will not be giving you the password. that is why you do not use cellphone data. they go to the cellphone company and steal all your passwords and hack you. they have the router.

• 
  Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reported 9 minutes ago

  I don't think @TELUS @TELUSsupport realizes how much their constant sales/slop support phone calls are destroying their business brand. I just got a call from one of their reps overseas asking me for feedback, even after I filled out a monstrous feedback form yesterday online. After I had previously told multiple TELUS reps that I was only a customer because I am trying to shut down my father's accounts after his passing and to stop calling me and trying to sell me new services, given my situation. When I tried to explain this to the person who just called, they made a bunch of inappropriate and juvenile sounds and then hung up on me. There is zero chance that I would move any of my services to TELUS at this stage. This is the hidden cost of outsourcing sales and support and making every phone call into a pseudo sales call. I still have several services to wind down with Telus on my parents behalf - home security, internet, home phone - an I cringe thinking about how much time I will spend on the phone and the quality of those upcoming experiences.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 11 minutes ago

  not allowed to see Bonnie she's getting palliative care only family ****. well, get to see bestie in a second. and another of us Telus peeps I just ran into. hadn't seen her in 13 yrs. and there's a pretty security dude. ROWR. weird effing day. I need a snack.

• 
  Jd (@ProfesorRefer) reported 13 minutes ago

  @Tablesalt13 For those that want to know TELUS outsources the most: It runs a massive global BPO operation (TELUS International/digital solutions) with call centers and services abroad. Its Canadian headcount has steadily declined while global grew. • Bell does offshore some customer service/IT (complaints about India/Philippines agents and recent moves are common). • Rogers has done the least visible offshoring for customer-facing roles: It publicly committed to (and delivered) 100% Canadian-based call centers/customer service teams (including repatriating Shaw jobs in 2023). It still positions itself as the only national carrier with this focus, though recent cuts, AI, and third-party shifts have drawn criticism like the others.

• 
  Luca Maraschi (@lucamaraschi) reported 17 minutes ago

  @MarkJCarney Great Job @MarkJCarney!You definitely know how to support your Buddy Victor!Maybe focus on driving this country to success instead of dumping contributors' money into the pockets of @telus' shareholders!

• 
  Brules (@Bellrules) reported 17 minutes ago

  @albertaseparate The NDP didn’t share it with anyone that wasn’t supposed to have it. The unions don’t have it. Never have. Now you’re lying about this. Telus and Rogers don’t have our voter information. You separatists just have to keep lying to believe your narrative. The world has caught on.

• 
  Ireney (@ireney33) reported 17 minutes ago

  @KirkLubimov We should also be concerned about having our personal information sitting with these call service agents in India. @TELUS They are pushy, I just hang up.

• 
  bar_1 (@bar1_crypto) reported 20 minutes ago

  @KirkLubimov Been waiting for a reason to cancel my telus account and this is it.

• 
  Canadian Financial Markets Update (@CdnFinancialMkt) reported 23 minutes ago

  Evening pod is live. - telus using A I to alter the accents of customer service agents. More news and market data are on the podcast.