Telus Outage Report in Newcastle, New Brunswick/Nouveau-Brunswick
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (19%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Shawn Nielsen 🇨🇦 🔭 🌟
(@VisibleDark_) reported
@weaverdarryl @TELUS Ya no. Lol. We've been with them over 10 years and I flat out asked Telus about a long term customer deal and they flat out said no.
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Anthony C
(@TheSp0rtsking) reported
Don't people upgrade phones every ******* day? I finally get to switch from the ancient iPhone 4 to a 7, but I NEED the same account and number on the new phone for my business. Why have I been to 2 different #Telus stores and still have no new phone? Worst service ever!
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Allison
(@AlleyDalley) reported
So update to this- the @TELUS rep escalated me to a support team. They still refused to transfer the money. I explained to her that Telus emailed me with my mobility account clearly marked on it. I clicked that link. I paid my bill. Telus somehow put it elsewhere.
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Jennifer Elle
(@jenniferelle_) reported
@AlleyDalley I hated Telus. I switched to Bell years ago and will never go back. Worst customer service ever.
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Bíg Wølf 🇨🇦
(@ShiloHuber) reported
@AlleyDalley Telus has THE WORST customer service. Always laying the blame elsewhere, and never taking accountability
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X E V I U S S 🕕
(@xeviuss) reported
Dear @ShawInfo This is day 3 of me having my internet go down mid afternoon Once again I am using my Telus 5G phone account for work and kinda wondering why I pay you guys $130 a month Had all my wiring redone recently as well as a shiny new modem This is getting old Thanks
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.
(@_kshoneeeyy) reported
It’s these Telus employees being so damn inconsistent. How can one offer to waive an activation fee but when I call back the other employee cannot. Make it make sense.
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cindershadow
(@cindershad0w) reported
@xeviuss @ShawInfo Yea what happened was Telus put in new underground lines in the area and destroyed the existing ones, so now Shaw had to place overhead line to bypass the damage. They also had to replace it once due to cold weather
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Manu ⍨
(@MxnuHndzzz) reported
@ander_potato @TELUS This man, it’s using they work time for write stupid things, check out with your supervisor
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Anthony C
(@TheSp0rtsking) reported
Holy Christ @TELUS is f*cking garbage!! $22 for a SIM card that most people give away or charge a couple bucks & she wouldn't even swap SIM and activate my new phone? Tells me to do it online...SHE SHOULD KNOW WHAT I DIDN'T. IT'S HER JOB. I CANT EVEN DO IT ONLINE CUZ ITS PREPAID!