Telus

Telus Outage Report in Newcastle, New Brunswick/Nouveau-Brunswick

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle, New Brunswick/Nouveau-Brunswick 01/30/2026 14:40

January 30: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • naba_nc Naba (@naba_nc) reported

    @TELUSsupport Because @TELUSsupport @TELUS doesn't wants to own their issues.

  • jwags79527673 jwags (@jwags79527673) reported

    @RogersHelps @TELUSsupport I was looking to renew my Shaw/Rogers internet but the customer rep only offered the max priced service, so I checked Telus and they had a great internet service but not available in my area of Calgary... What internet company should I try next?

  • _spatsula ✨𝒮𝓅𝒶𝓉𝓈💖 (@_spatsula) reported

    @sophiebaybey i know my speeds should be 100+ for upload because they always have been until today after a power outage, it's also convenient that telus installed fibre in my building yesterday, I'm just wondering why ALWAYS ME AND MY INTERNET, like idk if telus ****** something up or what

  • sophiebaybey Sophie 💖 (@sophiebaybey) reported

    @_spatsula Shaw has always neglected their upload speeds, I can't stand it. I switched to Telus and I'm never lookin back tbh

  • Ghastifylol capywapy (checkmark) (@Ghastifylol) reported

    This wifi is buggin. I can’t transfer these files from my laptop to my pc @TELUS help

  • greenbeee1 green beee (@greenbeee1) reported

    @TELUSsupport I'm very disappointed with @TELUS , I transferred my business phone to telus, so for now my number doesn't work and I can't get to talk with anyone,.this is going on for a few hours already Please help

  • naba_nc Naba (@naba_nc) reported

    Called @TELUS @TELUSsupport for internet issue. 90mins! Tech1: Documented the issue and trasnsferred me to another 2nd Support. 2nd support told me that the Tech Support can provide me boosters free for charge are transferrd me to 3rd TechGuy. 3rd Tech: I can't help you.

  • coachworth Jonas Worth (@coachworth) reported

    Jacked up internet prices, forced me into an installation and contract I didn't want, called the wrong number multiple times for installation, added TV to my bill and charged me without permission, WiFi app not working. A day in the life with @TELUS #Telus 🤬

  • wlyjax jax (@wlyjax) reported

    @TELUS u guys are the worst ******* internet company of all time, my WIFI is ******* terrible I have tried everything in the book. I have reset my WIFI like 3 times, did a network reset on my pc, looked at several videos online to fix it and nothing ******* works.

  • zacangryman zac (@zacangryman) reported

    @TELUS the My Telus app has been broken for me for a few days, I have tried rebooting my phone and redownloading the app but nothing works, is this a me issue or the app?