Telus

Telus Outage Report in Newcastle, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle, New Brunswick/Nouveau-Brunswick 02/19/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RainyFnx Rainy (@RainyFnx) reported

    @Dety0 1 ping, 900 download and 900 upload on Telus fiber. Sucks cause im moving next week to a house that doesn’t have fiber and I will be getting 75 download and 75 upload and worst pinf@

  • SUBlimelySQuare Ben asks if you heard this (@SUBlimelySQuare) reported

    @TELUS @TELUSsupport you need to step up your game - at this time i think you are a roaring mouse on your TV commercials only interested in $$$ and not customer well being and security - SHAME

  • salman_merc Salman Merchant (@salman_merc) reported

    @TELUSsupport not giving me credits that they committed. Also did not refund the charges for the line I returned. Worst customer support. I am getting issues since I have joined TELUS

  • HarjParmar Harj Parmar (@HarjParmar) reported

    @TELUS worst service experience! Switched from shaw and have regretted it since! Have had nothing but problems with my internet,TV & security and when you call in for service, you get put on hold for an hour just to have some "tech" ask you to unplug and plug in your router.

  • kelseylomondd kelsey (@kelseylomondd) reported

    My new phone is has had network issues since Friday, rendering my phone 99% useless when I leave the home, now my wifi is hanging on by a thread, & @TELUS customer care won’t pick up the phone... dttc (literally because I can’t)

  • upyourmedia Dan LaRocque (@upyourmedia) reported

    @Shawhelp That never helps, that's why they call me. 1000 MB of space is simply not enough. Gmail offers 10 GB, Telus offers 15 GB. Hard drive space is cheap.

  • JasonPearson27 Jason Pearson (@JasonPearson27) reported

    Hey @TELUSsupport @TELUS does every SmartHub or Wi-Fi box you supply slow right down after a few months use? I can’t even load a god damn video on my phone anymore while I’m connected to the absolute disgrace you guys call internet. Figure. It. Out.

  • BrodericCT Broderic (@BrodericCT) reported

    @TELUS I've been on hold for an hour and half after being placed into "priority queue" while trying to sign up for a new plan, is this normal? What should I do here? Not exactly enticing me to sign up for a new plan if this is what customer service is going to be like

  • AB_LaserRehab AB LaserRehab Centre (@AB_LaserRehab) reported

    @TELUS @TELUSsupport @TELUSBusiness ... are we the only one having issue dealing with Telus???? Been scheduled last Friday for phone installation..NO SHOW... today been scheduled for Fax installation..NO SHOW. No one even have the decency to contact us. 😔

  • TakaakiMasuda1 Taka🖖🇨🇦 (@TakaakiMasuda1) reported

    @Bland_Dull_Dont No most definitely it is not. But with a slow vaccination plan which they also blamed Telus (for what?) and easing off restrictions on religious gatherings indoors as well as allowing non-essential travels in and out of this province while Covid variants were shown popping up