Telus Outage Report in Newcastle, New Brunswick/Nouveau-Brunswick
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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David Mayhood
(@dmayhood) reported
Again: @Telus refuses to deal with my service request by telephone. Good luck finding a business service phone number for Telus. Which is, of course, a telephone company. They sell telephone service.
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theo from gob
(@itlooksreal) reported
You have to hand it to Telus for being like "animals are our brand" for like 20 years. Don't fix what's not ever going to break
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Milind More
(@_milindmore) reported
@TELUS link doesn't work.
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SIX
(@ow_six69) reported
@BlizzardCS West Coast (Canada - Telus ISP) giving red icon with plug symbol. Dc's. Error connecting to server- have to close+relaunch bnet app and login. Happened 3x now in 2 days. I have never seen this before & never had connections issues in my life? (Since beta basically)
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Cindy Coubrough
(@cindyreddeer) reported
Hey @Shawhelp, I was just informed that Shaw is switching accounts over to Gmail like Telus just did. I found it out from my printer support as our scan to email stopped working. Is this true? As a Shaw customer, I haven't received any communication re this.
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linebacker.j
(@linebackerj) reported
@TELUSsupport Why is your call back system so lame, It called me back and then hung up. Hard to want to bring my service over to Telus if this is what I can expect when contacting them
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netjel
(@netjel) reported
@koodo Need (human) assistance… Paid last bill April 5 ( switched to @TELUS ) I am due a refund of $68.25 Initial inquiries showed I should await a cheque It’s never arrived and now I’m a “non-member” when I try to log on. Tired of running in circles.
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Troy Red
(@troyred) reported
It’s frustrating that over the last 2 years with an extremely unprofessional team of customer representatives and numerous conversations after being on hold for hours at a time to still get told “not our fault” when it is clear that it was a direct result of @TELUS work
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Gareth Robson
(@robson_gareth) reported
@RogersHelps what’s causing the massive outage for internet and tv? It’s been out all day luckily I have @TELUS for my phone and can use data but I’d love to be using my wifi
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Troy Red
(@troyred) reported
A little acknowledgment would have gone a long way, but to blatantly lie that the damage was not caused by @TELUS and could not have been caused by @TELUS #purefibre team when we witnessed the damage being caused is concerning. I will not support @TELUS in any manner whatsoever