Telus

Telus Outage Report in Newcastle, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle, New Brunswick/Nouveau-Brunswick 01/30/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ModoWriter ModoWriter (@ModoWriter) reported

    @NHLNetwork Would be nice if I could watch the NHL Network but I can't b/c you're not part of the Telus Center Ice Package (& should be, BTW)...

  • TorgHacker Deanna Gilbert / Anti-fascist (@TorgHacker) reported

    @TELUS I'm listening to my wife getting more and more angry at your "customer service".

  • TylerClarke12 Tyler Clarke (@TylerClarke12) reported

    @TELUS @TELUSsupport your mytelus app is borderline unusable. Ive been trying to change one of my optik tv theme packs and the app keeps saying something went wrong. I called two months ago and the rep said they changed it for me but never did.

  • Don_COi Don Ellis 🇨🇦🇺🇸🇬🇧 (@Don_COi) reported

    2-2 Essentially we had two WIFI networks, coming from our house, they were blocking each other; log in issues. My wife logged into our admin & fixed it! 🙌🏼 TELUS should hire her to troubleshoot/problem solve. At the very least, an account review for her time, would be welcomed.

  • as_per_danielle Danielle (@as_per_danielle) reported

    @johnnycanuck71 I want to stay with Shaw for Internet/cable. I know too many people who switched for free tv’s etc to Telus and regretted it. I think they threw more goodies in because the actual product has more issues. I like Telus for cell though.

  • cxdybg cody !! (@cxdybg) reported

    Changed my Telus plan to 25gb unlimited everything for $64 plus tax not bad not bad.

  • TheKoleTraynn Kole Traynn (@TheKoleTraynn) reported

    @MobileSyrup Shaw has the best internet rn. Telus is bad. I was getting 600mb on Shaw then switched and could only get 100mb via Telus for the same price.

  • aidanposting GRINDCORE GUY (@aidanposting) reported

    @DartsOnMars @sammyeatworld Telus sucks esp. Billing and getting a hold of customer service

  • LeftIsRights Meghan Welhm (@LeftIsRights) reported

    @SAndersonshpk @Rogers I’m pretty sure Telus did this to a family member. Shady bunch. I switched to Koodo Rogers a few years ago and bought my device outright. It’s the only way I’ll ever do it. I’ve had one issue with koodo and they were fast at fixing the issue and resolving the problem.

  • RmystiQue78 Roxy (@RmystiQue78) reported

    I've been on queue online with @lululemon's Guest Education Centre for almost 4 HOURS and I'm still only number 74. What the ever loving **** is going on?! And I thought Telus was bad, sheesh