Telus

Telus Outage Report in Newcastle, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle, New Brunswick/Nouveau-Brunswick 12/22/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • amitabh2014 Amitabha (@amitabh2014) reported

    Go try call @TELUSsupport for help, good luck. They screwed up my bill, I tried to call, auto callback assurance in an hour, waited and sure it rang, tried to talk, was put on hold for 10 min. then got disconnected. Grt svc #telus to a lifetime cust, time to switch @Shawhelp.

  • srhchn Sunni Chen (@srhchn) reported

    The customer service rep on the @TELUSsupport line this time credits me back the amount to temporarily ’fix’ my bill to the correct amount. By this point my bill is ‘late.’ He says that he will remove any late charges on it as it is an error on @TELUS’ part.

  • BuwaLegend Buwa (@BuwaLegend) reported

    @TELUS can you guys please fix your WiFi for heavens sake 🙄🙄🙄

  • UncleRee1 Vaccination line-up Andy (@UncleRee1) reported

    @Dave_Khan @CMOH_Alberta There is NO WAY schools aren't spreading centres. They seem to be the major driver in numbers going down whenever they are closed. Also, this "AB Trace Together" app foisted on us by the Telus e-Health Minister is an embarrassment & Hinshaw should be ashamed to push it. #ableg

  • vanisle7 Steve C (@vanisle7) reported

    @lcfrst2 I dont have a family doctor anymore, but the last time I saw one was via Telus's Babylon health a couple weeks ago when I was dealing with some terrible migraines. The doctor was probably the friendliest one I've ever dealt with. Overall a great experience.

  • CMDannCA Dann Blair 🚀 (@CMDannCA) reported

    @krst @TELUS Also the day I was supposed to get a call from support suddenly I got a rush delivery and no explanation haha

  • srhchn Sunni Chen (@srhchn) reported

    @TELUS @TELUSsupport legitimately has the WORST #CustomerService I have experienced. No, not the customer service reps who answer the phone. They don’t have the ability to fix anything (which they should). It’s whoever has control over the #billing. Let me elaborate...

  • SarahPocologan Sarah Kiley (@SarahPocologan) reported

    Thank you @ShawInfo for turning a collections agency loose on me over $9.91. Glad to see your commitment to hating your customers continues. Know who doesn’t treat me like a flaming sack of garbage? @TELUS

  • Jane_McD_Taylor Jane Taylor (@Jane_McD_Taylor) reported

    @vancolour @steeletalk @TELUSsupport Telus Optik TV - as soon as we switched over to fibre - box set of super hero movies to own started showing up & multiple movies rented within seconds of each other & never watched - because we never bought or rented them! Hours on the phone to get charges reversed!

  • HolyNumber2 HolyNumber2 (@HolyNumber2) reported

    @tweethue I’m using a Telus T3200M router and i don’t think so on the mesh network