Telus

Telus Outage Report in Newcastle, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle, New Brunswick/Nouveau-Brunswick 01/20/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CharJackson82 Albertan Beech 🇨🇦 (@CharJackson82) reported

    @YouarewhatyouK Telus has terrible customer service so that people are just like **** it I’ll just pay the Bill, instead of waiting on hold. Bastards.

  • thestevejin ¯\_(ツ)_/¯ (@thestevejin) reported

    the story just goes on and on w/ 3 technician visits, 2 talks w/ tech support managers. it's two weeks later, i'm on hold with telus loyalty (1hr now) to cancel my service & i've had to tell this same story about a gazillion times.

  • mapleandmarula Phil Maloney (@mapleandmarula) reported

    @TELUSsupport I'm sure you know this, but it's impossible to find any help on your webpage. All I want to do is buy 2 cell phones, and I want to see if there's a discount because I use Telus for internet. But wow...gong show.

  • MoonFigures 💕 Paulie Pocket 💕 (@MoonFigures) reported

    They claim Telus tampered with their lines when they installed the new wiring, but they were with Shaw when the lines were installed and never had issues.🙄 Telus pulled up their lawn and didn't leave THIS mess.

  • nickyraindrops Nicky McConnell (@nickyraindrops) reported

    @fallbakx @TELUSsupport Omg. The absolute worst. Any @telus internet services are out in the Net Loft.

  • Swiftutube Swift (@Swiftutube) reported

    My wifi is broken. No video today 😐 Eat my *** @TELUS First missed day since M21 released what a joke

  • BCBoisvert Brian (@BCBoisvert) reported

    @TELUSsupport Telus resolved the issue.

  • arkanamagi_writ Anya (@arkanamagi_writ) reported

    i have a dr appt by phone today and TELUS phone service has been dead for hours on my end.....hhhhh nothing ive done for troubleshooting like rebooting or resetting settings has worked

  • 3point25percent I Digress (@3point25percent) reported

    It doesn’t matter if it’s the first day in my billing cycle and my data is completely full or it’s the last day in my cycle and I’ve been out of high speed for a week, Telus is slow and patchy and ******* awful.

  • bkusch11 Bob Kusch (@bkusch11) reported

    Need to vent. Am so tired of @TELUS and their poor customer service and reliability of tv and internet. Just spent another hour and a quarter on the line when promised I wouldn't be. Other providers are starting to look very good if things can be made to be reliable.