Telus

Telus Outage Report in Newcastle, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle, New Brunswick/Nouveau-Brunswick 09/17/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Braden_Newell It also works its way in to w/ the CRTC's misleading and deceiving sales practices file. In Quebec the above is the issue with what Telus is doing, which is why QC is exempt. So is the CRTC going to say misleading and deceiving sales practice allowed everywhere except Quebec?

  • Sukhindergill Sukhinder S. Gill M.Sc, CHS, EPC, B.ed (@Sukhindergill) reported

    @TELUS our service phone Internet and Tver is still not restored yet. I called 5 times today. Please advise. 9172 122B St.

  • TheBroker604 Sotirios 🇬🇷 (@TheBroker604) reported

    @icbc Unbelievable.. the upgrades that you did overnight with @TELUS should have been done on a Saturday night, if there were problems you had all of Sunday to fix it. But you took the chance during the week. Don’t want to bother @icbc employees on long weekend. #ICBC #POLICYCENTRE

  • jsam10983741 Frank Columbo (@jsam10983741) reported

    @ErikGretland @TELUS My service provider changed my contract and services at great expense to me and based on a phone call I received from them and which did not agree to.

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.

  • LisaDej09579923 Lisa Dejong (@LisaDej09579923) reported

    @TELUSsupport I have now been waiting on the phone for ALMOST TWO BLOODY HOURS waiting to talk to a representative! What kind of customer service is THIS? With all the profit Telus is rolling in it might be nice if they cared about their customers enough to hire some more help.

  • eileen_irons Eileen Irons (@eileen_irons) reported

    @TELUS I never had a company harder to deal with than Telus! It was so bad that I cancelled my contract and switched to Shaw their customer service is 100% better!

  • PattiRussell8 Patti Russell (@PattiRussell8) reported

    @TELUS @TELUSsupport on hold for 25 minutes and counting. So annoying to hear how great you are over and over. Meanwhile where is customer support? Why is this kind of wait time acceptable to you?

  • Jessel737 Jesse Leger (@Jessel737) reported

    @TELUS congrats you have officially lost me as a customer for life. Taking away my convenience for using my credit card without penalty. Just taking more money from after posting record profits. Ripping off your customers is like crack ******* to you. Congrats

  • vincy_king CHAMPIONS OF THE WORLD (@vincy_king) reported

    @TorontoStar But yet Telus wants to make us pay an extra 1.5% **** right off. And the CRA are coming after people who owe $200. I’m tired of this ****.