Telus

Telus Outage Report in Newcastle, New Brunswick/Nouveau-Brunswick

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle, New Brunswick/Nouveau-Brunswick 11/22/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ashleey_w ash (@ashleey_w) reported

    @TELUS @TELUSsupport there’s been a service outage since yesterday what’s happening?!

  • sekhartanikanti Sekhar (@sekhartanikanti) reported

    @TELUS Either you need to hire more customer care staff or figure an online support service. Otherwise it’s just ridiculous to expect for someone to wait 2 hours for someone to speak with an agent. Such a pathetic customer service.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.

  • tararobertson tara robertson (@tararobertson) reported

    should i use the same ISP for my office as for home? at home we use Lightspeed--it's fast, cheaper than Telus and has only gone down 2X in the past year. Telus is more expensive but it might be good to have a different one in case LIghtspeed goes down?

  • Lunchisnotfree Paulo (@Lunchisnotfree) reported

    @TELUS @FriendlyFuture Do not charge this stupid credit card fee.

  • DonnieMG76 Donnie Garrow (@DonnieMG76) reported

    @FrancineCompton @TELUS Well, @telus? Are you going to respond, make this right? I'd be happy to take my business elsewhere if this can't be addressed properly. And by properly - it is however Ms. Compton sees fit for a resolution.

  • triplesnap81 ⚡️ (@triplesnap81) reported

    When will you fix your dead zones between New Westminster to Burnaby @TELUS?

  • bullzeyes23 Han (@bullzeyes23) reported

    @TELUSsupport anyone working today? I need Telus NaaS support

  • FrancineCompton FrancineCompton (@FrancineCompton) reported from Winnipeg, Manitoba

    .@TELUSsupport I was discriminated against and bullied by your employee and manager. I just reported it to security and mall customer service. I just walked by to leave again and they are showing security my tweets. They still think it’s funny.@TELUS @koodo

  • eastvancity Wes (@eastvancity) reported

    @PaulthePedalist @TekSavvyNetwork you should check them out. On Shaw’s backbone but better customer service and prices. I hate Telus. They’ve screwed me 3 times.