Telus

Telus Outage Report in Newcastle, New Brunswick/Nouveau-Brunswick

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle, New Brunswick/Nouveau-Brunswick 12/14/2025 16:00

December 14: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • carmienearing Carmelina Nearing (@carmienearing) reported

    I just had a customer service rep from @TELUS preaching to me from the bible, told me he would be “babysitting” me today and coughing into the phone. What the hell is going on @TELUSsupport I’m just trying to get me service connected to a new address 🥲

  • Mr_Mbb Mbb 💭 (@Mr_Mbb) reported

    @TELUS I’m a long time customer, I called/wrote SEVERAL TIMES to be contacted to upgrade my package, but nobody called me back. What else do I need to do?!? cc. @TELUSsupport

  • LiesAreNotTruth TruthTeller (@LiesAreNotTruth) reported

    @telus Driver currently northbound on Mavis Rd in @citymississauga driving aggressively, speeding, tailgating and cutting off other vehicles without signalling. Vehicle TAG002, ON license plate CRRL 890. What's the emergency? @PeelPolice don't even drive this fast!

  • hodges43285 Hodges43285 (@hodges43285) reported

    I’ve rebooted and powered it down three times now… awesome service Telus provides… for those too stupid to realize it, it’s still not working

  • bksmola Ben (@bksmola) reported

    Thanks @telus @telussupport for keeping me offline for 92 hours and counting with zero sense of urgency. Appreciate the lack of concern and lack of ability to communicate with your “back end” teams. Will be changing services after 8+ calls to customer support.

  • jennsaidthis Jenn (@jennsaidthis) reported

    Trying to watch the playoffs and the TV keeps jumping like a ****** bootleg online feed. Anyone else having this issue tonight? I have Telus 👀

  • DRTDI Dianna (@DRTDI) reported

    Just so everyone is aware, this response from #TELUS was complete theatrics. This was for show to make it appear that customer service is important to them. My issue, is an issue of safety and they are unwilling to help me.

  • James33097893 James McBean (@James33097893) reported

    @Jackie_Dudgeon So far so good. Have a ether net connection set up next we'd so we can get service in the shop. Much better than Telus

  • FriesenBrendon Brendon Friesen (@FriesenBrendon) reported

    @CR9090JK Anyone in AB not having issues with Telus in the last three weeks? Service has been beyond terrible.

  • Len6609 Lenny From The Block 🇺🇦 (@Len6609) reported

    @Rogers 1h5min on hold to sign up for a NEW SERVICE! Wondering if I should just hand up and call Telus 🤔