Telus

Telus Outage Report in Newcastle Village, Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle Village, Durham, Ontario 12/06/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BenPNicholson Ben P. Nicholson (@BenPNicholson) reported

    @TELUSsupport @shess0highh Lol "Telus I've been waiting for so long!" 2 days later "Anything we can do to help?"

  • patrickortwo Patrick Walls (@patrickortwo) reported

    @TELUS Uhhhh… how do I cancel? I’ve been trying, on the app, online, calling… I’ll keep trying to call. But so far, so impossible

  • matpVI Mat Wright - MASK, BOOST AND KEEP ON MASKING (@matpVI) reported

    @GERONursing @TELUS JFC - that's definitely a **** off moment - those pricks are tedious Happy Holidays!!!! (despite all the a-holes)

  • AlisaLurie Alisa (@AlisaLurie) reported

    No internet for the holidays, thanks @TELUS @TELUSsupport! It’s been days and no tech can come till 29th. And instead of suggesting I get a 5Gb Telus wifi SIM locally for some internet connection, 5 depts. offer no help. Guess we have to find the information and pay for it too!

  • SquashBlossom Lindsay William-Ross ✨ (@SquashBlossom) reported

    @Thuncher If you have Telus you can turn on Call Control, eliminates the problem entirely! It was so bad I couldn’t stand it either, it’s insidious and invasive.

  • deborahh Deborah Preuss, pcc 😷 🇨🇦 (@deborahh) reported

    .@alltheinterwebs @TekSavvyCSR @johnwrbabcock yeah, I'm in East York and teksavvy (and Telus mobile) have been down-up-down this aft, now solidly down for over an hour :-( Oh. It just came back. Let's see how long it lasts...

  • ragell rae ann asselin (@ragell) reported

    @TELUSsupport would like to cancel my online Telus security. Can u help me with this V

  • jpusic John Pusic (@jpusic) reported

    @TELUSsupport I'm in now though so it'a moot point. However, my Telus Optik TV is freezing and pixellating often. I'm going to try resetting the Optik box, but not sure that'll fix it.

  • RMolsberry Ryan Molsberry (@RMolsberry) reported

    @koodo I used the "Magic" word and was able to talk to someone. Also says a lot how long it took to respond to this. Looks like #Telus has really underfunded #Koodo support

  • thinlizzie2015 Lizzie (@thinlizzie2015) reported

    Just drove down to AL after visiting Telus to make sure my phone would unlimited data would work. An hour after crossing border Telus blocked my wifi leaving me in an ice storm with no calling, no texting and later no GPS. I called then from a hotel phone but they said too bad.