Telus

Telus Outage Report in Newcastle Village, Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle Village, Durham, Ontario 12/07/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlyoshaFerris alyosha ferris (@AlyoshaFerris) reported

    @TELUS worst customer service. Worst sale reps. We were promised a lower bill by the sales rep who signed us up for telus. We ate paying 100s more.We also wanted to play off our tab for our phones so we setup lumps sum payments ture out we cannot do that.

  • hoe4karlmarx Abdul 🇵🇸 (@hoe4karlmarx) reported

    Really bout to go to sleep at 930pm so I stop using my data since telus is down 😭

  • MollyClapp molls (@MollyClapp) reported

    @TELUSsupport @TELUS your workers have no showed 6 times to set up our BUISNESS phone. No one is helping. What are you going to do to help?

  • RajveerG Raj G (@RajveerG) reported

    @TELUS @TELUSsupport Upper NE Calgary experiencing Home Internet, TV, Mobile Internet outages. What is the issue and what is the estimated time for it to be resolved?

  • AlyoshaFerris alyosha ferris (@AlyoshaFerris) reported

    @TELUS lying sales reps will say anything to get you to switch carriers. We were promised a lower bill. Lies. Worst yet we were with koodo so she could see our old plan. #Liars #sayanythingforasale.

  • Daveo0001 Dave Barratt (@Daveo0001) reported

    Terrible service, telus takes your money for a new phone but can’t deliver, said it was in stock now will probably be 6 weeks… @telus

  • ramonanijjar Ramona KN (@ramonanijjar) reported

    @TELUS @TELUSsupport do you have an update on how long this outage issue will take to resolve?? People still work from home 🥴 #yyc #telus

  • CartierAstro . (@CartierAstro) reported

    @TELUSsupport Hello, my neighbors moved in and rewired their phone which caused my phone to not work. So I called Telus to fix it but why are you guys charging me? It's not my fault. I should not be charged that 100$. Account number is: 6043197429

  • rodice11 Jay A (@rodice11) reported

    @TELUS @TELUSsupport hey, called you guys cause I wanted to speak to a loyalty team member, the girl who answered said she could help me out. Avoided all my question and kept saying the same thing over and over to me. Also, found out you discontinued my phone plan and...

  • DanielAnuebunw2 Chosen One (@DanielAnuebunw2) reported

    @TELUSsupport there seems to be a Telus outage in Calgary AB any update on this?