Telus

Telus Outage Report in Newcastle Village, Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle Village, Durham, Ontario 01/27/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Newcastle Village, Durham, Ontario

The most recent Telus outage reports came from the following cities: Bowmanville.

Loading map, please wait...
City Problem Type Report Time
CanadaBowmanville Internet
CanadaBowmanville Internet
CanadaCourtice Total Blackout
CanadaBowmanville Phone
CanadaNewtonville Internet
CanadaBowmanville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelasachs Michael Sachs (@michaelasachs) reported

    Anyone else in #Richmond suffering with a @TELUS internet outage?! I am waiting for a callback since wait times are like 1.5hrs @TELUSsupport

  • Ann_Niobe Ann Neff (@Ann_Niobe) reported

    @TELUSsupport I live in Atlanta GA, but just got an email from Telus about a user account with my email address. Website support is no help. Phone number/Email address, pls? Thank you

  • annaschaudhary Annas Chaudhary (@annaschaudhary) reported

    @TELUS Been trying to resolve an issue because your agent lied to me when I signed the contract. Called multiple times today to resolve but the right department is not open until Monday. Scam and bad service. Disappointed.

  • adifood1234 Adi lally (@adifood1234) reported

    @cynthiiaaxo_ @Shawhelp Ya you can leave with Telus but the service isn’t great. I left Telus because the internet would cut out a lot tv barley ever worked. With Shaw everything has been working fine don’t get me started with @TELUSsupport agents.

  • handymanSL Terry Spencer (@handymanSL) reported

    @TekSavvyBuzz @Bell @TELUS is charging us over $200/ month for optic tv & internet service. The outrageous thing, we pay for 25 mbps download/upload. We barely get 8.5... wifi barely reaches out if the room where my modem is. Put boosters in, still absolutely crap speed. Very unimpressed

  • LileikisParker Parker Lileikis (@LileikisParker) reported

    @PhotoGirlAimes Hi Amy! I’m a Telus D2C rep for Calgary, and would be happy to help with your internet issue and save you some money! Feel free to send me a message if you’re interested in hearing about what we can offer!

  • JtotheEVON The Artist Formerly Known As (@JtotheEVON) reported

    It's taken me over 20 minutes and two service agents on the @TELUS chat to cancel a simple installation, that is a brutally inefficient system you have there.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • Pizza711 Matt (@Pizza711) reported

    Shoutout to @TELUS customer service. Always hate having to call anywhere but I actually don’t mind calling them because it’s always quick and super helpful. Love the service.

  • jvsjoe Joe Van Snellenberg (aka Joe delivery guy) (@jvsjoe) reported

    I heard that Bell, Rogers, and Telus collectively got more than $240m from the federal Canadian Emergency Wage Subsidy Fund. Instead of using it for employee wage subsidies, Telus used it to up investor payouts, Rogers cut jobs. Bell said We'll do BOTH!