Telus

Telus Outage Report in Newcastle Village, Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle Village, Durham, Ontario 12/12/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • greg_gerla Greg Gerla 🇨🇦 (@greg_gerla) reported

    @wordsmythical @TELUS Not this time. Rude. 😕

  • BACullenyyc Bruce Cullen (@BACullenyyc) reported

    @Shawhelp Already called - there is a full node outage in my area. Would have been good to know before I wasted 3h trying to reset my modem while online with one of your tech’s. Don’t make me go to @TELUS #BeBetter

  • thedartrunner Dartrunner (@thedartrunner) reported

    Domain purchased, however @TELUS only lets you pick from two different dynamic DNS providers, neither of which I am with. Pretty pointless feature when the customer can't pick which DDNS service they want to use.

  • kimmerly_tamara Tam.i.am 🧶🧸🇨🇦 (@kimmerly_tamara) reported

    @TELUS I am really getting sick and tired of not getting any service out of my phone. It keeps dropping calls and I'm ready to go to another company because this is BS .

  • pqkken P🕵️‍♂️KKEN (@pqkken) reported

    @elapidd @TELUS okay wtf man

  • acnnews ACN (@acnnews) reported

    With 5G capabilities, TELUS is building on their award-winning network to bring customers better speeds, capacity, and responsiveness. See what 5G can do for you and your customers!

  • RJPate3 R J Pate (@RJPate3) reported

    I’ve spent 2 hours + on the phone with @TELUS @TELUSsupport being told that my internet connection cutting out wasn’t the issue . Thank you Telus for wasting my time. I will be canceling

  • bow_en_arrow Grant Bowen 🇨🇦 (@bow_en_arrow) reported

    @koodo Koodo's response: "Thank you for your DM, Grant! To prevent this from happening, I suggest you to manually select the Koodo or Telus network from your phone's settings. This way your device will no longer automatically connect to a US tower. 1/

  • ImBackB94076959 ImBackBaby (@ImBackB94076959) reported

    @TELUS why ya gotta call me and try and sell me home security like 2 or 3 times a month? #Telemarketing SUCKS #telus

  • armetholist Armetholist (@armetholist) reported

    @spiritzqt @pqkken @TELUS agreed i'm tryna get on that **** asap