Telus

Telus Outage Report in Newcastle Village, Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle Village, Durham, Ontario 03/22/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mattdagley Matt Dagley (@mattdagley) reported

    @MarshiaFraser @TELUS Are you a Telus customer?

  • SachBolo786 SachBolo (@SachBolo786) reported

    @Bell I'm with Telus and paying $150 for 5 lines with shared data of 125Gb, unlimited minutes, worldwide free txt msgs, 200 free minutes to US, 2000 free minutes to my home country and free visual voice mail. You can never ever match it.

  • anirgarg Ani (@anirgarg) reported

    @TELUSsupport extremely poor reception, dropped calls, very slow mobile internet in east end kingston near gore rd. Ongoing for months and months. What is telus doing about it?

  • ScotianKitty scotian kitty (@ScotianKitty) reported

    @TELUS @TELUSsupport @FriendlyFuture Well you can support this long time tell us client by giving me a reduction in my bill for the 76 hours I went without a phone for the 76 hours I went without being able to text and for the 76 hours I was unable to access the Internet

  • Ijeoma41487122 Ijeoma (@Ijeoma41487122) reported

    @TELUSsupport Hello Telus Since i subscribed to one of your services, its been extremely inconveniencing for me & it's far from what i was told to expect.I've tried to reach out to support severally to no avail. At this point i just have to terminate my services since help is not forth coming.

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    Telus aways act like there all God gift to the world well in fact they can't even help my concerns like billing me for something I haven't received and then blacklisted me before my bill was due talk about shady company

  • vicvirk Vic 💉💉💉 (@vicvirk) reported

    @robertojames192 Their user interface is horrible. We were forced to go with Shaw 2 years ago as Telus is waiting for fibre to wire our house.

  • BubleQe QE (@BubleQe) reported

    @ValueNotDeadYet @jim_duffus Looks good to me. I don't see Telus being a tax loss candidate this year.. stock hasn't underperformed as poorly relative to others (like $BCE down 9% YTD, $RCI down 10%), just been flat.

  • sciencehoe420 Yeeter Pan (@sciencehoe420) reported

    @TELUS After being on hold with you for an hour your system sent me to a phone that no one picked up for 15 minutes. I have been a customer for 4 years and all you people do is upcharge and deliver the worst customer service I have ever experienced. Switching providers presently.

  • NickCnf Nick(PF/MO/MO/MO)Country man trapped in city life (@NickCnf) reported

    @katynotie @mattdagley @TELUS I have access to the police Everbridge channel and it has never been used I can only imagine the civilian one was never used as well