Telus

Telus Outage Report in Newcastle Village, Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle Village, Durham, Ontario 12/24/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • YYCRed Erik McKee 💉💉 (@YYCRed) reported

    @the_pnut I used to have Telus 75mbps on their PureFibre service. We just moved to 1Gbps with unlimited data for $1 less. Either Shaw or Telus fibre connections are fantastic, so see which one is the better deal (if Telus even has fibre to your house).

  • pamelammars Pamela Mars (@pamelammars) reported

    I love how I send @telus a payment (I was late cuz I forgot. Time is weird rn for everyone. I think it’s a day, it’s been 2 weeks. I think it’s a week, it’s been a few day. Vortex type ****) & they text saying I haven’t paid. I just paid what was due Dec 1 & Jan 1. Relax.

  • rockabillyon20 D. Ward (@rockabillyon20) reported

    @soloadventurer @Crackmacs @Shawhelp I've had trouble for over a month and no action. Getting tired will wait til after Christmas and if they can't fix it will talk to telus

  • LandrevilleRRP Ryan Landreville (@LandrevilleRRP) reported

    After an hour of being bounced from one Telus tech support person to another: “unplug the modem, wait…now plug it back in.”

  • Paul__Walsh Paul Walsh (@Paul__Walsh) reported

    @mneylon @VodafoneIreland Yes, I'm using the term 'filter' in a very high level way. It's worse with Telus because you can "add" up to 25 contacts but beyond that and you must pay a monthly subscription fee. While I believe it's a hard problem to solve, I don't believe customers should be made to pay.

  • kylalee95 Kyla LaRose (@kylalee95) reported

    Dealing with @TELUS is HORRIBLE. We keep getting promised things by representatives and then them not following through. Really regretting switching to them right now. Really tempting to go back to our old provider

  • rene_laviolette rene laviolette (@rene_laviolette) reported

    @TELUS is anyone else having trouble as pic tv will not load?

  • chan_bing Merry Chandler 🎄✨ (@chan_bing) reported

    i also messaged Telus to apologize for thinking the technician might have taken it when he was here a month ago. i feel terrible. I CANT COMPREHEND HOW THE WATCH ENDED UP IN MY DRAWER AND HOW I DIDNT FIND IT BEFORE

  • woody_VA Woody Van Arkel 🇨🇦🌽🐖🚲🌞🍺 (@woody_VA) reported from Chatham-Kent, Ontario

    @kyleoakleygb Bell and telus use the same towers. Had issues with bell years ago too

  • KellyKEditing ❄️Kelly the Sugar Plum Fairy ❄️ (@KellyKEditing) reported

    @AlleyDalley @TELUS @TELUSsupport same, also Telus. My home service is absolute **** and I'm sick of their excuses.