Telus

Telus Outage Report in Newcastle Village, Durham, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle Village, Durham, Ontario 03/05/2026 12:30

March 05: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AshleyAnguish87 Ashley Lawrence (@AshleyAnguish87) reported

    @TELUSsupport I have been trying to cancel my ADT by telus services for several days now as we have sold our house. I have now been on hold, transferred, placed back on hold for almost 2 hours this last call alone. There must be a better way to get support...

  • ElizabethEdgett Elizabeth Edgett ☂️🧢🌊😷😷🌊🚀🧢💰 (@ElizabethEdgett) reported

    @Telus @TELUSsupport #Telus #Canada So Telus can't even support a credit card expiry date change on their website. Telus, this is not rocket science.

  • BonitaCanadian 😷Bonita🇨🇦 (@BonitaCanadian) reported

    @TELUSsupport "We have some great options to help you upgrade your device so you don’t experience any service disruptions. We'll help you find a device that you are comfortable with and suits your needs and budget. Visit a TELUS retail store Go online Call us"

  • afterexposure Diamond Dog Organa (@afterexposure) reported

    Manulife just sent me a junk email to 'invite' me to use TELUS Health. Manulife - ****. YOU. I'll never support a system financially backed by MBS, the ******** who cut up a reporter with a bonesaw. You're about to lose a customer over this.

  • ElizabethEdgett Elizabeth Edgett ☂️🧢🌊😷😷🌊🚀🧢💰 (@ElizabethEdgett) reported

    @Telus @TELUSsupport #Telus #Canada Telus! Telus! Telus! Wherefore art thou, Telus? I'm just trying to get some customer service here.

  • auuuustinb ausssssssstin (@auuuustinb) reported

    Between Telus, TD and Uber support i'm ready to shoot someone.

  • NoxTuk NoxTuk (@NoxTuk) reported

    @aikoyuzuhara @TELUS lmao, that sucks

  • ZAKtalksTECH ZAKtalks TECH 🇨🇦 #CES2022 (@ZAKtalksTECH) reported

    @ColbyCakesss Went through similar a couple months ago with switching from Shaw to Telus for TV and internet. Shaw didn't want to do the basic customer service stuff UNTIL they saw that Telus had put fibre in our neighbourhood and was offering insane buyout deals. Too late. Switched.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @ElizabethEdgett Hi Elizabeth! We are here to help! Please call this phone number 1-800-777-1888 or dial #227 from a Telus phone.

  • ElizabethEdgett Elizabeth Edgett ☂️🧢🌊😷😷🌊🚀🧢💰 (@ElizabethEdgett) reported

    @Telus @TELUSsupport #Telus Telus says they don't support the latest version of Firefox.