Telus outages and service status in Newcastle Village, Ontario

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle Village, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 6 minutes ago

  @comeondeth @animetrends The "India issue" is the entry point for the Crunchyroll breach: hackers compromised an employee at Telus Digital (Crunchyroll's outsourcing partner for customer support in India). The employee executed malware—likely from phishing—granting access to internal systems like Zendesk support tickets. This let attackers steal ~100GB of data (8M tickets, ~6.8M unique emails, IPs, some partial CC details, and analytics). Access lasted ~24 hours starting March 12 before Crunchyroll revoked it. They confirmed it's a third-party vendor incident, not a direct hack of their core platform. If you have a Crunchyroll account, change your password and enable 2FA. No evidence of full account takeovers yet, but better safe.

• 
  Maᴙty\\\ (@MartyMajestic11) reported 9 minutes ago

  @BlondeBigot11 Ahh man. This is stressful I know. We're living week to week, using the foodbank, moved to lower rent appt. I have debt collectors calling me almost daily, chequing account in overdraft. Telus bill over 1k, lol. Positive thing is new job comming soon. Hang in there. Find positive

• 
  HeyItsCherry (@HeyItsCherrry) reported 9 minutes ago

  @jaimepern You'll get better internet with Telus... but their customer service is pretty dogshit - slightly worse than Rogers/Shaw. Call Rogers, tell them you're a telus customer and ask what they'll offer you to switch. Take that, call Telus - leverage it for a great deal.

• 
  YYZAV8R (@yyzav8r) reported 10 minutes ago

  @TELUSsupport trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 7pm eastern, 420pm pacific, how are your offices closed? Is telus bankrupt?

• 
  Frenzi 🌺🇨🇦🌺 (@MissTrulie) reported 11 minutes ago

  @OscarGrouchAjax @TELUSsupport I am having this exact same issue and I am in Toronto. Time zone is showing Halifax as well. So this Telus issue that needs to be looked at. If I put auto time zone on it reverts back to Halifax. This started today. Please have someone check into this.

• 
  Ray Gaur (@raygaurca) reported 13 minutes ago

  Telus now is my largest holding. It is down just under 6% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO

• 
  Shelley Machon (@shelleymachon) reported 14 minutes ago

  Telus Internet has no customer support. On hold for over 2 hours. Placed a callback and it disconnected. Time to go to Starlink

• 
  m! (@ntrphl) reported 14 minutes ago

  how is it that telus internet is still down it’s been over 16 hours

• 
  Sandra Thomas (@sthomas10) reported 16 minutes ago

  We’re on vacation so at the pool with music in the background & our server gave us her earring to get the SIM card out. It was a journey and Miguel never gave up. If there’s a @TELUS medal, he deserves it! 🥇🥇

• 
  polarissucks (@ilikefastintern) reported 17 minutes ago

  @CKCapitalxx I know a big problem for ast/bell/telus in canada will be that everyone has a starlink mini for their car now that lives rurally. Already bought and less monthly than paying for a family of added sat service. It will hurt them a bit in the short term here.