Telus

Telus Outage Report in Newcastle Village, Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle Village, Durham, Ontario 03/05/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheNabber88888 Joe mcnabb (@TheNabber88888) reported

    @SpeedtestAwards @TELUS Umm I live in Calgary with a s22 ultra the max speed I get on your network is tops 100 download tops. I see that telus doesn't care about haysbour in Calgary. Rogers has you beat sorry to say but they do. Oh and I have the 50g monthly plan up to 1gps lol

  • Career_Cupid Christine Fader (She/her) (@Career_Cupid) reported from Gananoque, Ontario

    He's moving to new hospital at 9 AM Fri. After spending 2 hours at Telus with phone stuff, I got a flat in the town I don't live in. Temp fix, got home & other car won't start. Getting there for his 9 AM move sounds...tricky. I hate adulting. @ThanksCancer

  • peanutbutttter7 YUNGBOOTY$NIFF👾 (@peanutbutttter7) reported

    i remember when i switched to telus the fido lady kept calling tryna get me back n i yelled at her “**** off you dumb ***** **** you and your damn company y’all not getting me back”

  • graysondick63 Julian H (@graysondick63) reported

    @TELUS Hey, when is fiber getting installed in Thorncliffe? Pretty tired of my low quality internet service. Affects my tv as well as wifi. Also, your tech removed any possibility of switching providers by illegally cutting lines for Shaw. Fiber is needed asap. Hop to it.

  • SAD01872329 S.A.D. (@SAD01872329) reported

    @ShawInfo Hi I transferred my service to B1- 11468 140 street. I think it would be awesome to have you talk to the landlord upstairs to switch over as the neighborhood is going ballistic @telus not feeling so good. SOS I have cell service at Rogers today!

  • Chris_t8306 Chris (@Chris_t8306) reported

    @TELUS unacceptable service on the phone. Horrid.

  • Pracm Pranav maniar (@Pracm) reported

    Worst customer service @telus @TELUSsupport ordered a smartwatch through webstore, first they said they already shipped it and same evening got an email that they cancelled my order and now that same deal is not available. They literally ruined a gift. #worst #customerservice

  • DixonMadeUrkel … (@DixonMadeUrkel) reported

    A nightmare of an experience with @TELUS by far the ABSOLUTE worst company in this country for cell phone service. Rogers could have another outage for all I care before I give another dime to such an embarrassment of a company,

  • SamRochadotcom Sam Rocha 🇺🇦 Texican in Canadia (@SamRochadotcom) reported

    So, @TELUS calls to offer a new set of promotions and I agreed on the condition that I cancel some of the things I presently have. They say I can call to do that separately but it will all be fine. Now, 7 transfers/calls in, they cannot do it. What a joke. @TELUSsupport

  • MikeFromTNS MIKE from TriNorth Studios 🎙🎥💻🌿 | (@MikeFromTNS) reported

    . @TELUS curious if it is standard for your workers to leave behind all their flgas, stakes and garbage on people's lawns once they are finished in the area? Been a month since they finished working on our road.. And still flags everywhere.