Telus

Telus Outage Report in Newcastle Village, Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle Village, Durham, Ontario 12/07/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mapleandmarula Phil Maloney (@mapleandmarula) reported

    @TELUSsupport I'm sure you know this, but it's impossible to find any help on your webpage. All I want to do is buy 2 cell phones, and I want to see if there's a discount because I use Telus for internet. But wow...gong show.

  • Pastel_Cherry24 🍒 Pastel Cherry 🏳️‍⚧️ (@Pastel_Cherry24) reported

    someone make this make sense my internet is telus, but it runs off of the telus service towers, so it has a service bar on the router when the router had 3 bars a few weeks ago, i had 1100 ping on fortnite constantly my mom moved it back to where it was before

  • 3Ralliart 30 minutes or its free ralliart (@3Ralliart) reported

    @Trainwreckstv Telus is the only one in Canada that’s gonna give you a fighting chance for upload speed. But unless you can get the fiber package it’s all garbage

  • HerbertAWalsh Herbert A Walsh (@HerbertAWalsh) reported

    ..to tiny mobile who has sent me a telus card when i simply asked do not lock me to rogers as i want nothing to do with their letting my line be hacked which makes it dangerous for so many..pigs chortling dont let him make a call as we will all fall down..canada is dying.

  • arkanamagi_writ Anya (@arkanamagi_writ) reported

    i have a dr appt by phone today and TELUS phone service has been dead for hours on my end.....hhhhh nothing ive done for troubleshooting like rebooting or resetting settings has worked

  • athabaskan93 Breanna Simmons (@athabaskan93) reported

    He was very unapologetic. And extremely rude. Telus use to have great customer service, especially for loyal business customers. Over the past few years, it has declined incredibly. I’m severely disappointed in my @TELUSBusiness experience.

  • colinmadland Colin, scholar in residence since Mar 17/20 (@colinmadland) reported

    @_valeriei We just use the Telus wifi extenders (we didn't have to buy them). We have 3 floors and have struggled in the past. I think our problem might be more that my device is recognizing 21 wifi networks right now, so lots of interference in a townhouse. We just got upgraded to fibre

  • bkusch11 Bob Kusch (@bkusch11) reported

    Need to vent. Am so tired of @TELUS and their poor customer service and reliability of tv and internet. Just spent another hour and a quarter on the line when promised I wouldn't be. Other providers are starting to look very good if things can be made to be reliable.

  • fallbakx Cee Dee (@fallbakx) reported

    @nickyraindrops @TELUSsupport Been on hold with telus a good while. They said no outage reports received but G Isle businesses have def been submitting them

  • CharJackson82 Albertan Beech 🇨🇦 (@CharJackson82) reported

    @YouarewhatyouK Telus has terrible customer service so that people are just like **** it I’ll just pay the Bill, instead of waiting on hold. Bastards.