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Telus

Telus Outage Report in Newcastle Village, Durham, Ontario

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle Village, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • prosluvsxtinad
    priscilla (@prosluvsxtinad) reported

    Main reason why I wanted Telus fibre optic tv and internet was to watch #EdmontonOilers now I'm so missing the games since our internet service was disconnected my Education is also at risk I'm going for my Medical office Management Degree wish there was help #ConorMcdavid

  • tmsoil
    T SPENGLER (@tmsoil) reported

    @TELUS Down with 5G. If it kills birds, what will it do to the rest of us?

  • AlbertanKelly
    Kelly (@AlbertanKelly) reported

    @AnastasiaSci @TELUS Yep. I know. Need a new plan. The issue was I was on a $90 per month plan with 2 Gigs of data - which I significantly go over each month.

  • AshleighChasexx
    Ashleigh Chase (Ace) (@AshleighChasexx) reported

    @CompBureau This is the 2nd time in a month @telus has done this. The 1st time was a promo w/ TV services in which they asked me for over $300 to get the promotion. The 2nd time was today for the internet promotion. New customer=Current or prior customer= #shady #baitandswitch

  • angd
    angd (@angd) reported

    What the heck is going on at @TELUSsupport tonight. An outrageous $1000 unknown charge on my bill. The my Telus website is down. I have been getting weird run around on the phone. Have they succumbed to the full moon or something.

  • abosse2001
    austinbruski (@abosse2001) reported

    @TELUS @BlackHealthCAN Your unlimited data plans are already incredibly expensive. Your 40gig plan is $90 for comparison sake, in the us $60 will get you truly unlimited data. Not the high speed bullshit. Now you're adding speed caps? Your 5g sucks. 5g in my location is 7mbps. Your pricing is terrible.

  • CRSD72
    School District 72 (@CRSD72) reported

    Telus customers may be experiencing failed calls when trying to reach #CRSD72 schools & offices. The district is working with Telus to have them try to resolve this issue as soon as possible. In the meantime, contact the school office by email & their website Contact Us page.

  • ShawnKing
    Shawn King (@ShawnKing) reported

    “We are currently working on a new Pik TV web experience. Sorry for the inconvenience. To change your Pik TV plan please call…” @Telus you’ve been “working on” this for over 4 months now. I’m trying to cancel Pik TV and DON’T want to have to talk to anyone. cc @TELUSsupport

  • dodgeboy76
    chompchewy (@dodgeboy76) reported

    @RachelNotley @KathleenGanley What about the Cell company’s @TELUS and Bell, prices are god damn ridiculous

  • BakedGoodsYYC
    Baked Goods (@BakedGoodsYYC) reported

    @rory__lewis @kEndAllWars Back when I worked at telus my onenote had like 50 tabs with note templates covering all the outcomes for like 95% of the types of work I was assigned. When I started using it I had to **** around for an hour or more to avoid being way way more productive than everyone else.