Telus

Telus Outage Report in Newcastle Village, Durham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Newcastle Village, Durham, Ontario 03/26/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MandyLa72049212 Mandy Lang (@MandyLa72049212) reported

    @TELUSsupport my elderly aunt’s number, that I call nearly every day, is suddenly saying that it’s not an assigned number. And her Telus cell phone is also not working. Is there a network problem causing this?

  • Movietrailer 🎃 The Darcy Chainsaw Massacre 🎃 (@Movietrailer) reported

    So I went down to the mall, went to the Apple Store, looked at the phones, decided on the one I was going to get, went to TELUS, and he said he couldn’t process my upgrade in store unless they charge me $50 to do so. $50 to click the same buttons I would at home. Seriously?!

  • Dailytenthousa1 Dailytenthousand (@Dailytenthousa1) reported

    @TELUS I just tried calling your loyalty dept - and after being on hold for 5 mins it rang for over 40 rings and then disconnected me. Not impressed and doesn’t make me feel valued as a customer.

  • TimCMF Tim Cheong (@TimCMF) reported

    @TekSavvyBuzz Cancelled the account 3 months ago, realized that you guys did not cancel it. Exactly what @TELUS did to me 4 years ago. At least, they paid me back. All I got from you guys were "ops sorry".

  • MatthewPettipa1 Matthew Pettipas (@MatthewPettipa1) reported

    @covid_parent @Procrastik8 @TELUS Human Rights are nothing compared to the Climate Crisis and the covid emergency we are seeing today. I'm going to cancel my Bell contract and move over to Telus because they follow the science.

  • macjbby Jeffrey Beatty Ⓐccessibility Ⓛens (@macjbby) reported

    @fanCRTCProfling @jfmezei I have seen their mobile emergency deployment AT&T, Verizon and Sprint. Impressive, One of my friends who work on AT&T Mobile emergency deployment. They already have designation connect at a specific location. Investment pays off! 911 connect remains. Bell, Rogers, Telus???

  • PoliticsAlberta AB (@PoliticsAlberta) reported

    Despite being on a personal trip, @LukaszukAB worked diligently as per instructions. Upon returning he allegedly tried to negotiate with service provider Telus over the bill (to no avail) & ensured a data plan was in place. He personally switched providers as a sign of protest.

  • jacobs_cda John Jacobs (@jacobs_cda) reported

    @Mikeggibbs Never use one of the majors. Check out Simplii. CIBC unbranded offer (like Koodo/Telus) and zero fees.

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported

    @Malmo_Maritimes @TELUS That 1 afternoon took so much out of me physically, and we knocked on every door. A Resident came with us most of the way, telling us who was not home. But that is/was my biggest fear. So many mobile issues, no phone or light. This is insane for 2022.

  • AC66221531 AC (@AC66221531) reported

    @dzoolander85 @JustinTrudeau So how did the CEWS Trickle down to the workers who got laid off so their CEOs could get bigger bonuses? You know, Rogers? Bell? Telus?