Telus Outage Report in Newcastle Village, Durham, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle Village, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Taka🖖🇨🇦
(@TakaakiMasuda1) reported
@smgrinus Shaw internet 300. But after all the rental of pods and modem and landline, the cost was $186/mo. The new TELUS one is fiber so it’s fast and it’s $135/mo. We kept landline for emergency use to contact home
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Del Komarniski
(@DKomarniski) reported
@TELUS your internet really sucked this weekend. It’s not great at the best of times, but this weekend... eesh. That said... I’ve been up & down my stairs often to unplug and plug in power lines. We’d be a healthier nation if everyone relied on your cable services to watch TV.
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TheCanuckian, Mullet-in-Chief 🇨🇦🤟🇨🇦🤟🇨🇦🤟
(@TiniZnayesh) reported
@Hugospice @TekSavvyBuzz @Bell The smaller players leverage infrastructure from Tier 1 (Telus / Bell, etc...) at a bulk discount and resell it to you at a markup. Canada's issue is a Tier 1 issue. With the CRTC cosigning it - I'm guessing infrastructure costs are a factor.
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Karolina Szulc
(@thekarolinasz) reported
Attention @TELUSsupport @TELUS @adtcanada I have been contacting the ADT & Telus customer service since January 20th. To date, I reached out 6 times with a request to close my ADT account. Your agents keep dismissing me. Can someone finally get back to me?!
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Taka🖖🇨🇦
(@TakaakiMasuda1) reported
@smgrinus Yeah I can’t recall the speed but it was slow (not sure how fast internet 300 is but it’s not fibre) and lots of drops and wireless coverage was terrible despite having 3 ‘pods’ TELUS gave us free wifi booster and I’m able to get wifi upstairs whereas previously it kept dropping
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Joel
(@TheJoelEllis) reported
Hey @Videotron Tuesday morning im walking into the closet bell or telus or rogers store and ending my service with you guys! 10/10 worst customer service and reception YOU GUYS ARE A JOKE WOULD NEVER RECOMMEND
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Derek Kleinfeldt
(@derekkleinfeldt) reported
@haggis312 @Bell @TELUS Same here. Must’ve been the same prick. **** these idiots.
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Larry D
(@larrytruckerguy) reported
from
Sarnia, Ontario
@HappyintheWest Telus is ****** Canadian cell service at its finest
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Michael Sachs
(@michaelasachs) reported
Anyone else in #Richmond suffering with a @TELUS internet outage?! I am waiting for a callback since wait times are like 1.5hrs @TELUSsupport
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Del Komarniski
(@DKomarniski) reported
@TELUS just so you know... your internet service is really really really bad. Did I emphasize how bad? I got many flights of stairs in the past few days unplugging power cords and then plugging them back in. We’d be a healthier nation of everyone relied on you for cable service.